BAS_deploy jobs and software config

Managing the BlackBerry Enterprise Server using the BlackBerry Administration Service: Deployment Jobs and Software Configurations

2009 Research In Motion Limited

Revision historyDocument version0.1

DateApril 21, 2009 Ian Dundas

Updated byFirst draft

Description of revision

0.2

May 15, 2009

Ian Dundas, Jeanette deBoer

Incorporated Editor comments

0.3

May 22, 2009

Ian Dundas, Jeanette deBoer

Incorporated Editor/CSO-CS comments

1.0

May 22, 2009

Ian Dundas

Published

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Agenda Introducing deployment jobs Using software configurations

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Introducing deployment jobs

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Introducing deployment jobsTopics About deployment jobs Available deployment job settings How to manage deployment jobs

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Introducing deployment jobsAbout deployment jobs The BlackBerry Administration Service creates deployment jobs when an administrator performs one of the following tasks: Creates a software configuration and assigns it to user accounts Changes a software configuration already assigned to user accountsIT information technology

Assigns or changes an IT policy725-01658-123 2009 Research In Motion Limited

Introducing deployment jobsAbout deployment jobs (continued) Deployment jobs contain one or more related deployment job tasks

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Introducing deployment jobsAbout deployment jobs (continued) Administrators can control how the BlackBerry Administration Service creates deployment jobs and delivers deployment job tasks to BlackBerry smartphones

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Introducing deployment jobsSpecifying job schedule settings

The number days that the BlackBerry Administration Service The amount of of days that the BlackBerry Administration Service The number of time the BlackBerry Administration Service waits before waits and deleting a failed job. Default value: 7 value: creatingbefore defining aa deployment Default value: 30 daysmin waits before processing job as failed. job. Defaultdays 15

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Introducing deployment jobsIT policy distribution settings

The daysallowabledeploymentIT deployment tasks can occur. The when IT times that tasks can occur. Default: All days Default: All day

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Introducing deployment jobsIT policy distribution settings (continued)

The maximum number of tasks that the BlackBerry Administration Service allows for simultaneous processing. Default: 1000

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Introducing deployment jobsIT policy distribution settings (continued)

The total number of IT throttling. tasks that the BlackBerry The maximum numberpolicypolicy that the BlackBerry Administration Enable or disable job of IT tasks Service processes during each processing interval. Default: Default: 25 Administration Service allows for simultaneous processing. 150

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Introducing deployment jobsOther deployment job settings Application distribution settings, BlackBerry Device Software distribution settings, and BlackBerry Device Software application distribution settings share the same tabs For a complete list of settings, see the administration guide for your version of BlackBerry Enterprise Server software725-01658-123 2009 Research In Motion Limited

Introducing deployment jobsViewing deployment job status Allows administrators to view the status of deployment jobs The following screen is displayed after an administrator searches for a deployment job:

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Introducing deployment jobsViewing deployment job status (continued) The Status field can display one of the following:Status Running Task delivery complete Ready to run Completed with no task failure Description Deployment job tasks are currently running. A deployment job task has been delivered to the intended BlackBerry smartphone. A deployment job task is ready to run. All deployment job tasks have been completed without errors.

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Introducing deployment jobsViewing deployment job task status Administrators can also view the status of a deployment job task

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Introducing deployment jobsViewing deployment job task status (continued) The Status field can display one of the following:Status Ready to Deliver Not Ready to Deliver Optimized out Description The BlackBerry Administration Service is ready and waiting to deliver a deployment job task. The BlackBerry Administration Service is not currently able to execute deployment job tasks. This deployment job task is redundant and no longer needs to be executed.

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Introducing deployment jobsViewing deployment job task status (continued)

Status Pending Result Ready to retry

Description The status of the deployment job task is pending. The BlackBerry Administration Service is ready to retry a deployment job task with the status of retriable failure. The deployment job task has failed but can be retried.

Retriable failure

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Introducing deployment jobsViewing deployment job task status (continued)

Status Success Failure Dependency Failure Manual Failure

Description The deployment job task has completed successfully. The deployment job task has failed to complete. The deployment job task has failed because another dependant task has failed. An administrator has forced the deployment job task to fail.

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Using software configurations

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Using software configurationsTopics About software configurations How to create, assign, and deploy a software configuration The purpose of application control policies

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Using software configurationsTopics (continued) How to create and assign software configurations in the BlackBerry Administration Service How the BlackBerry Administration Service resolves conflicting software configurations for a user account

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Using software configurationsAbout software configurations Administrators can use software configurations to perform the following actions on BlackBerry smartphones: standard remove Install applicationthe BlackBerry Configure BlackBerry Javapolicies for Specifyupgrade, BlackBerry settings whether or control Assignor upgradeapplicationJava to Install, a the access permissions Device Software overnot included Applicationsas not Applications, are Application Java permitted that in that are the wireless BlackBerry Java Applications to the network or using theand the not included configuration are Web the software in the software control application permissions and collaboration client, BlackBerry Desktop Manager configuration MDS Runtime over allowed that the applications canthe the data or not permitted BlackBerry access network or using the wireless BlackBerry Web Desktop Manager

BlackBerry MDS

BlackBerry Mobile Data System

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Using software configurationsOverview: Creating and deploying a software configurationCreate and share a network folder Add the applications to the application repository Create a software configuration Assign the software configuration to a user account or group

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Create and share a network folder

A shared network folder provides an accessible place to store applications The administration accounts used for the BlackBerry Administration Service must have write permissions for the shared network folder BlackBerry smartphones and the computers that host the BlackBerry Enterprise Server instances must have access to this shared network folder

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Using software configurationsSpecifying the location of the shared network folder in the BlackBerry Administration Service

Click the BlackBerry Administration Service component.

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Using software configurationsSpecifying the location of the shared network folder in the BlackBerry Administration Service (continued)

Type the path of the shared network folder using the following UNC format: \\\UNC Universal Naming Convention

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Add the applications to the application repository

The application repository stores and manages all versions of the BlackBerry Java Applications that administrators want to install on, update on, or remove from BlackBerry smartphones

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Using software configurationsAdding applications to the application repository

Click Add or update applications.

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Using software configurationsAdding applications to the application repository (continued)

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Using software configurationsCreate a software configuration

After the shared network folder has been created and applications have been published to the application repository, administrators can create software configurations First, it is important to understand the purpose of application control policies and how they work with software configurations

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Using software configurationsAbout application control policies Application control policies manage the applications that BlackBerry smartphone users can install and run on their BlackBerry smartphones

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Using software configurationsAbout application control policies (continued) There are two types: Application control policies that are applied to BlackBerry Java Applications when they are added to a software configuration When an administrator adds a BlackBerry Java Application to a software configuration to install the application on BlackBerry smartphones, the administrator must specify an application control policy to apply to the BlackBerry Java Application725-01658-123 2009 Research In Motion Limited

Using software configurationsAbout application control policies (continued) Application control policies for unlisted applications Controls whether the software configuration allows BlackBerry smartphone users to install and use applications that are not included in the software configuration (unlisted applications)

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Using software configurationsAbout application control policies (continued) The BlackBerry Administration Service includes the following three standard, preconfigured application control policies for BlackBerry Java Applications: Standard Required: The application must be installed and run on the assigned BlackBerry smartphones Standard Optional: The application is optional on the assigned BlackBerry smartphones Standard Disallowed: The application is not permitted on the assigned BlackBerry smartphones

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Using software configurationsAbout application control policies (continued) The BlackBerry Administration Service has two standard, preconfigured application control policies for unlisted applications: Standard Unlisted Optional: Unlisted applications can be installed on assigned BlackBerry smartphones Standard Unlisted Disallowed: Unlisted applications cannot be installed on assigned BlackBerry smartphone Administrators can also create custom application control policies if necessary725-01658-123 2009 Research In Motion Limited

Using software configurationsCreating a software configuration

Click Create a software configuration.

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Using software configurationsCreating a software configuration (continued)Type a name for the software configuration. Type a description for the software configuration.

Optional: Permits installation of applications not included in the software configuration Disallowed: Prevents installation of applications not included in the software configuration

Select the application control policy to assign to the software configuration.

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Using software configurationsAdding applications to a software configurationClick the name of the software configuration.

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Using software configurationsAdding applications to a software configuration (continued)

Click Add applications to software configuration.725-01658-123 2009 Research In Motion Limited


To install the application on BlackBerry smartphones over the wireless network, click Wireless. To install the application on BlackBerry smartphones using a USB connection to a computer and the BlackBerry Desktop Manager or the BlackBerry Web Desktop Manager, click Wired.

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Select a disposition option. Disposition options include the following: Required Optional Disallowed725-01658-123 2009 Research In Motion Limited

Using software configurationsAdding applications to the software configuration (continued)

Select an application control policy to apply to the BlackBerry Java Application.

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Using software configurationsAssigning software configurations Administrators can assign software configurations to groups, multiple user accounts, or a single user account Assigning software configurations to groups is the most efficient choice but organizations may need the flexibility of assigning software configurations to single user accounts725-01658-123 2009 Research In Motion Limited

Using software configurationsAssigning software configurations to a group

Click Manage groups.

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Using software configurationsAssigning software configurations to a group (continued)

Select the software configuration to assign to the group and click Add.725-01658-123 2009 Research In Motion Limited

Using software configurationsAssigning software configurations to multiple user accounts or a single user account

Click Manage groups.

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Using software configurationsAssigning software configurations to multiple user accounts or a single user account (continued)To assign a software configuration to a single user account, click the user account.

To assign a software configuration to multiple user accounts, click Manage multiple users. 2009 Research In Motion Limited

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Using software configurationsAssigning software configurations to multiple user accounts or a single user account (continued)

If assigning the software configuration to multiple user accounts, click Add software configuration.

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Using software configurationsAssigning software configurations to multiple user accounts or a single user account (continued)

The software configuration can now be assigned in the same way as it was assigned to a group.725-01658-123 2009 Research In Motion Limited

Using software configurationsReconciliation rules for software configurations Multiple software configurations might contain conflicting settings The BlackBerry Administration Service might have to reconcile conflicting software configuration settings when an administrator performs any of the actions on the following slide

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Using software configurationsReconciliation rules for software configurations (continued) Change the settings for an Assign a different BlackBerry smartphone to application control policy a BlackBerry smartphone Activate a user account user Add a group to or remove Assign a user account to a group from another or remove a user account group from a group Add an application to or remove an application from a software configuration725-01658-123

Change the settings for an application in a software configuration


Using software configurationsReconciliation rules for software configurations (continued) Software configurations have complex reconciliation rules In the simplest of conflicts, software configurations applied to user accounts take priority over those applied to groups For a complete list of settings, see the BlackBerry Enterprise Server Administration Guide document appropriate to your messaging system725-01658-123 2009 Research In Motion Limited

Using software configurationsWhich software configuration will be resolved to John Grahams user account?

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Using software configurationsWhich software configuration will be resolved to Heather Tiegs user account?

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Questions ?

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Legal Disclaimer 2009 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Java is a trademark of Sun Microsystems, Inc. All other trademarks are the property of their respective owners. This documentation is provided "AS IS" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction. RIM reserves the right to periodically change information contained in this document.

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BAS_deploy jobs and software config

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