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    PRESENTATIONONINDIAN BANKING INDUSTRY

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    y Banking in India originated in the last decades of the18th century. The first banks were The General Bank of

    India which started in 1786, and the Bank of Hindustan, both of which are now defunct. The oldestbank in existence in India is the State Bank of India, which originated in the Bank of Calcutta in June 1806

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    y The General Bank of India was set up in the year 1786.y Presidency Banks

    y The East India Company establishedy Bank of Bengal (1809),y Bank of Bombay (1840)y Bank of Madras (1843)

    y In 1865 Allahabad Bank was established and first timeexclusively by Indians

    y Punjab National Bank Ltd. was set up in 1894y Bank of India, Central Bank of India, Bank of Baroda,

    Canara Bank, Indian Bank, and Bank of Mysore were setup in between 1906 and 1913,

    y

    Reserve Bank of India came in 1935.

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    y Government took major steps in this Indian Banking SectorReform after independence. In 1955 Imperial Bank of India wasNationalised

    y It formed State Bank of india to act as the principal agent of RBI

    y Seven banks forming subsidiary of State Bank of India wasnationalised in 1960

    y on 19th July, 1969, major process of nationalisation was carriedout. 14 major commercial banks in the country was nationalised.

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    y This phase has introduced many more products and facilities inthe banking sector in its reforms measure.

    y In 1991, under the chairmanship of M Narasimha, a committee

    was set up by his name which worked for the liberalisation of banking practices.

    y The country is f looded with foreign banks and their ATMstations. Efforts are being put to give a satisfactory service to

    customers. Phone banking and net banking is introduced.

    y The entire system became more convenient and swift. Time isgiven more importance than money.

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    Banking Transformation

    1. Demand Deposit Account Frame work with provenResilience

    2. Banking efficiency Beyond cost cutting

    3. Technology-driven superior customer experience

    4. M ake product work harder in tougher times

    5. Integrated platform: Where the future lies

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    y Trends in Banking

    1. New segmentation approaches to drive productinnovation

    2. Online customer experience

    3. Go direct for deposits

    4. Win the global challenge consolidate

    5. One billion opportunities: Banking the unbanked globally

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    y Corporate Banking

    1. Corporate origination2. Towards a paperless haven

    3. Corporate relationship managementy Customer Relationship Management

    1. Social CRM2. CRM in Banking

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    y Retail Banking

    1. Realizing the potential through

    technology.

    2. Future-ready and futuristic

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    y Bank Liability For Negligent Advice

    y Risk Management

    y

    Accessibility Issue In Internety Banking Operation

    y Corporate And Wholesale Finance

    y Marketing Environment

    y Cultural Challenges

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    y Banking industry has been undergoing a rapidtransformation.

    y

    They have been managing a world of informationabout customers - their profiles, location, needs,requirements, cash positions, etc.

    y Furthermore, banks have very strong in-houseresearch and market intelligence units in order toface the future challenges of competition, especially customer retention.

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    y Demat account

    y Lockers

    y Cash management

    y Insurance product

    y Mutual fund product

    y ECS(Electronic clearance system)

    y

    Taxes

    y Others:- Fixed Deposit , Loans, Cash Account , Bank Over Draft , Demand Draft Etc.

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    THANK YOU