Bank Alfalah Limited Report

8/8/2019 Bank Alfalah Limited Report

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TABLE OF CONTENTS

TABLE OF CONTENTS.........................................................................................................11. INTRODUCTION .......................................................................................................................3

2. HISTORY .................................................................................................................................... 4

3. VISION ........................................................................................................................................ 5

4. MISSION .....................................................................................................................................5

5. HUMAN RESOURCE MANAGEMENT OF BANK AL FALAH ........................................... 6

ROAD-MAP OF HUMAN RESOURCE MANAGEMENT.....................................................6

6. RECRUITMENT AND PLACEMENT/SELECTION PRACTICES......................................... 7

6.1 BATCH TRAINEES .................................................................................................................. 7

6.2 Direct induction of fresh candidates....................................................................................9

6.3 Experienced Professionals:....................................................................................................9

7. HUMAN RESOURCE MANAGEMENT TRAINING AND DEVELOPMENT IN BANK

AL-FALAH ....................................................................................................................................10

8. EMPLOYEE SAFETY AND HEALTH ................................................................................... 12

1.1 LIFE INSURANCE.............................................................................................................12

1.2 HOSPITALITY:..................................................................................................................12

1.3 GRATUITY FUNDS:..........................................................................................................12

9. LABOR RELATION AND EMPLOYEE TREATMENT: .......................................................12

10. CONCLUSION & SUGGESTION ......................................................................................... 14

SUGGESTION.........................................................................................................................14

11. REFERENCES: .......................................................................................................................15

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"Our core philosophy of honesty, transparency in customer dealings, productinnovation, excellence in customer service and our commitment

to being a responsible corporate citizen pervades this website

Since the inception of Bank Alfalah, by the grace of the Almighty, we have moved rapidly inexpanding our branch network and deposit base, along with making profitable advances andincreasing the range of products and services. We have made a break-through in providing premierservices at an affordable cost to our customers.

Keeping in view our valued clients and the need for constant and effective communication ofinformation, we have designed this website to be as user-friendly as possible.

As we pursue the path of excellence, customer satisfaction remains our priority. It is only when weknow our customers better, can we deliver a higher quality of services, thereby adding synergy toour existing management expertise, financial strength and profitability.

This is yet another channel of communication for the delivery of quality products and servicesthat enhance value to our stakeholders.

Thank you for visiting our site.

H.E.Sheikh Hamdan Bin Mubarak Al Nahayan

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1. INTRODUCTION

Bank Alfalah Limited is a private bank in Pakistan owned by the Abu Dhabi

Group. Bank Alfalah was incorporated on June 21, 1992 as a public limited

company under the Companies Ordinance 1984. Its banking operations

commenced from November 1, 1992. The bank is engaged in commercial

banking and related services as defined in the Banking companies ordinance,

1962. Bank Alfalah Limited is one of the most progressive institutions in the

country today. Currently bank alfalah is pursuing an ambitious expansion

strategy, which envisions opening a large number of branches throughout in

the country. The bank has also opened a branch in Bangladesh and has

obtained license to launch branch-banking operations in Afghanistan,

Morocco and Srilanka. Banks core values and corporate culture is based on

the ideology of superior personalized service and the extra mile which the

bank is every willing to go for its customers and employees. This trait alone

separates Bank from other financial institutions and is also testament to our

slogan the caring bank.

Bank Alfalah, besides being the most rapidly expanding bank in the market,

is also the choice of many career-focused individuals since it offers some of

the following benefits:

Stability of career

Tremendous growth opportunities

Extensive training & development Program

Motivating work environment

Attractive salary packages and a

Nurturing culture

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http://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/w/index.php?title=Abu_Dhabi_Group&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Abu_Dhabi_Group&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Abu_Dhabi_Group&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Abu_Dhabi_Group&action=edit&redlink=1http://en.wikipedia.org/wiki/Pakistan


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2. HISTORY

Bank Alfalah Limited was incorporated on June 21st, 1992 as a public limitedcompany under the Companies Ordinance 1984. Its banking operations

commenced from November 1st ,1997. The bank is engaged in commercial

banking and related services as defined in the Banking companies ordinance,

1962. The Bank is currently operating through 195 branches in 74 cities, with

the registered office at B.A.Building, I.I.Chundrigar, Karachi.

Since its inception, as the new identity of H.C.E.B after the privatization in

1997, the management of the bank has implemented strategies and policies

to carve a distinct position for the bank in the market place.

Strengthened with the banking of the Abu Dhabi Group and driven by the

strategic goals set out by its board of management, the Bank has invested in

revolutionary technology to have an extensive range of products and

services.

This facilitates our commitment to a culture of innovation and seeks out

synergies with clients and service providers to ensure uninterrupted services

to its customers. We perceive the requirements of our customers and match

them with quality products and service solutions. During the past five years,we have emerged as one of the foremost financial institution in the region

endeavoring to meet the needs of tomorrow today.

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3. VISION

To be the premier organization operating locally &internationality that provides the complete range of

financial services to all segments under one roof

4. MISSION

To develop & deliver the most innovative products,manage customer experience, deliver quality services that

contributes to brand strength, establishes a competitive

advantage and enhances profitability, thus providing

value to the stakeholders of the bank

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5. HUMAN RESOURCE MANAGEMENT OF BANK AL FALAHHuman Resource Management means to put the right man, for the

right job, at the right

Time and at the right place, so Human Resource Management deals with the

fair job description as a whole in Bank Al falah

ROAD-MAP OF HUMAN RESOURCE MANAGEMENT

The road-map through which Human Resource Management helps the

managers to organize the activities of man-power in Bank Al-Falah.

How HRM is important?

A banking organization Human Resource Management practices have been

found to have a significant high imact on organization performance

Activities necessary for staffing the organization and sustaining high

employee performance

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6. RECRUITMENT AND PLACEMENT/SELECTION

PRACTICES.

Recruitment & selection at such a large scale is always challenging for H R

department of Bank Alfalah because such large scales intakes often result in

shaking the standards but Bank Alfalah is striving for best. Bank has

categorized its induction in following posts in order to make it a easy going.

Bank Al falah has venture with ROZEE.PK for adversitment their job

openings.

6.1 BATCH TRAINEESAll employees selected through his process have to first complete a

probation period before given a complete status of a bank Alfalah

employee.The major benfit of this procedure is that bank al falah can

employee a large number of employees at a lower cost,the procedure for

accepting a batch tarainee is as follows:

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6.2 Direct induction of fresh candidates

Through direct induction of fresh candidates, Bank al falah is able to employ

fresh postgraduate candidates for its organization and the process is as

follows:

Process for employing fresh candidates:

6.3 Experienced Professionals:

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Based on requirement of expriened staff, Bank Alfalah also recruits

from the marketplace. Bank Al falah offers competitive

salary/benefits to worthy professionals at all levels who wish to join

hands with Bank Alfalah,the procedure for selecting such professional is as

follows:

7. HUMAN RESOURCE MANAGEMENT TRAINING AND

DEVELOPMENT IN BANK AL-FALAHBank Al-falahs Hr management believes in developing the potential of the

banks employees to the fullest extent. Training & development Centre of the

Bank is housed in custom-built, state of the art facility on the 4th floor of the

Head Office building at Karachi. The centre is responsible for providing multi-

level high quality training programs to all staff members in the following area

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Consumer banking operations

Credit marketing & credit proposals

Credits administration/documentation

Marketing & selling skills

Time management & personal effectiveness

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8. EMPLOYEE SAFETY AND HEALTH

1.1 LIFE INSURANCE

Bank Alfalah is providing its employees the full life insurance after every

yearly check ups.

1.2 HOSPITALITY:

Bank Alfalah is providing its employees the full health facilities and freemedical allowances

First bank in Pakistan providing medical facilities for employees parents as

well

Bank Alfalah is providing its employees the full health facilities from top

hospital in Karachi Agha khan hospital.

1.3 GRATUITY FUNDS:

Bank Alfalah is providing its employees the gratuity funds which is the basic

salary of the employee.

9. LABOR RELATION AND EMPLOYEE TREATMENT: Attractive Salary Packages

Bonuses

Various Staff Loans

Assistance In Pursuing Higher Education

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Cash Rewards On Completing IBP Diploma

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10. CONCLUSION & SUGGESTION

The Bank Al falah has a significant progress in the banking sector, and it has achieved

this position in a very short time period, just in 3 years in Pakistan. The Bank Al-falah

has a great share in the market as well as high growth to the all other banks, due to its

best customer dealing, compensation to customers and employees as well as

organizational control due to best & powerful planning.

SUGGESTION

Following are the suggestion, which will help the managements of bank al falah in more

effective control and greatest positions

The bank should improve its online banking

They need to eliminate the reference culture from their bank

They need to improve & grow the employee development progress &paln

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11. REFERENCES:

Visit BANK ALFALAH

HEAD OFFICE KARACH

MS SHALA (RECUITER)

1. http://www.bankalfalah.com

2. http://en.wikipedia.org/wiki/Bank_Alfalah

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http://www.bankalfalah.com/http://en.wikipedia.org/wiki/Bank_Alfalahhttp://www.bankalfalah.com/http://en.wikipedia.org/wiki/Bank_Alfalah

Bank Alfalah Limited Report

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