Baldrige Performance Excellence Program | nist/baldrige
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2013 Baldrige Performance Excellence Program | www.nist.gov/baldrige Baldrige Performance Excellence Program | www.nist.gov/baldrige Introduction to the Baldrige Program
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Introduction to the Baldrige Program. Baldrige Performance Excellence Program | www.nist.gov/baldrige. What Is the Baldrige Program?. Mission: improve the competitiveness and performance of U.S. organizations Public-private partnership Presidential education and award program. - PowerPoint PPT Presentation
Transcript of Baldrige Performance Excellence Program | nist/baldrige
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrigeBaldrige Performance Excellence Program | www.nist.gov/baldrige
Introduction to the Baldrige Program
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
What Is the Baldrige Program?
Mission: improve the competitiveness and performance of U.S. organizations Public-private partnership Presidential education and award program
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
The Baldrige Program . . . Authors the Baldrige Criteria for Performance
Excellence Offers organizational assessments and self-
assessment tools Provides training, executive development, and
conferences Manages the Malcolm Baldrige National Quality Award
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
Program History
Created award program to– identify/recognize role-model businesses– establish criteria for evaluating
improvement efforts– disseminate/share best practices
Expanded to health care and education (1998) and to nonprofit sector (2005)
Malcolm Baldrige National Quality Improvement Act of 1987, Public Law 100-107
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
CV
Department of Commerce
Foundation for the Malcolm BaldrigeNational Quality
Award
Board ofOverseers
NationalInstitute of
Standards andTechnology
ASQ(Contractor)
Board of Examiners
• Judges• Examiners
BaldrigeAward
Recipients
Cooperating Organizations
• Professional Societies• Trade Associations
Alliance forPerformanceExcellence
Baldrige Community
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
Performance Excellence
An integrated approach to organizational performance management that results in
● delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability
● improvement of overall organizational effectiveness and capabilities
● organizational and personal learning
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
The Baldrige Criteria Define performance excellence Organizational Profile and seven categories
—an integrated management framework Used by diverse organizations in all sectors
of the Used to identify award recipients Updated every two years
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
Program Achievements Created a national and international standard
for performance excellence Produced role models Shared best management practices Generated award programs Raised U.S. competitiveness Established outreach and education systems
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrigeBaldrige Performance Excellence Program | www.nist.gov/baldrige
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
Start Your Baldrige Journey Purchase the Criteria for Performance Excellence,
or download free Criteria content and self-assessment resources.
Contact your state or sectorBaldrige-based program.
Attend a national or regional conference. Contact a Baldrige Award recipient.
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrige
Start Your Baldrige Journey Do a Baldrige self-assessment. Apply for a Baldrige-based award, or
consider a Baldrige Collaborative Assessment. Become a Baldrige examiner, or
attend examiner training. Consider the Baldrige Executive Fellows
Program for a senior leader.
2013
Baldrige Performance Excellence Program | www.nist.gov/baldrigeBaldrige Performance Excellence Program | www.nist.gov/baldrige
For More Information
● Criteria booklets and free Criteria content● Self-assessment tools ● Organizational assessments● Training, conferences, and executive education● Award recipient profiles● Case studies● Connections to the Baldrige community
www.nist.gov/baldrige [email protected]
(301) 975-2036
