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Balanced Scorecard Governance Council

Terms of Reference

OBJECTIVE

The prime objective of the Balanced Scorecard (BSC) Governance Council will be to setup rules and regulations for the effective governance of Balanced Scorecard and BSC software bsc software.

1. Balanced Scorecard

Business strategies depend upon the right strategic objectives, correct measurement systems and right measures to ensure accurate data reporting. Identifying the correct source of data and computation of measurement is important to ensure accuracy of measures.

2. BSC software bsc software

bsc software will be holding very sensitive and confidential information including Enterprise, Brand and Hotel strategies with data and action plans for driving these strategies. Therefore, the BSC Governance Council will be responsible to guide the organization in matters that ensure data security; data accuracy and data storage are handled by the software and its users with utmost privacy and confidentiality and will intervene and mitigate any issues that may arise due to these.

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MEMBERSHIP

The proposed membership of the Council shall comprise of the following:

Chairman IT HR S&M Finance Aaa... Balanced Scorecard

Other members maybe invited by the Chairman as deemed appropriate. The Chairman may appoint new member(s) or change the composition of the present Council, if required.

MEETINGS AND QUORUM

It is expected that the Council shall meet half yearly.

The Chairman can call the Council to a meeting at any time, without restriction to specific periods or pursuant to a request by two Council members.

The quorum for meetings shall be the majority of the Council including the Chairman.

RESPONSIBILITIES OF THE COUNCIL

Without limiting the generality of the Council’s objective and in conformity with existing laws and regulations, the Council shall have the following responsibilities, powers, authorities and discretion.

Balanced Scorecard

1. Approve any critical changes in the Balanced Scorecard, including Strategic Objectives and Measures.

2. Recommend and approve the correct source of data.

3. Approve measurement templates that define the measurement, measure source and the formulae for the computation, if any.

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4. Approve the creation of any new measure that will be used by the business. The new measure needs to be justified.

BSC software

5. Propose and approve the roles and access rights for users of bsc software;

6. Define the guidelines under which users will be provided access to add, edit, delete information in their scorecards; and users will be provided access to input data;

7. Define rules regarding username and password sharing and the unauthorized use of the system;

8. Identify and discuss issues that can potentially contribute to the misuse of the access provided and request additional information and analysis to support decision making;

9. Discuss and approve corrective and preventive strategies to resolve the issues;

10.Request, review and approve potential amendments in existing policies and procedures that impact the system usage;

11.Discuss roles and responsibilities that Corporate Office, Brands, Hotels and Departments shall have in management of the system to ensure data security and integrity;

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