Balaji Sukumar Ph 9066122122 [email protected] BSE: 539978, NSE: QUESS ET 500 Rank 177 of...

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Quess Corp Confidential © 2020. All Rights Reserved. 1 Balaji Sukumar – Ph 9066122122 [email protected]

Transcript of Balaji Sukumar Ph 9066122122 [email protected] BSE: 539978, NSE: QUESS ET 500 Rank 177 of...

Page 1: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Quess Corp Confidential © 2020. All Rights Reserved.

1

Balaji Sukumar – Ph 9066122122

[email protected]

Page 2: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Quess Corp Confidential © 2020. All Rights Reserved. 2

Who we are

Founded September 2007

Promoters Ajit Isaac & Fair Fax Holdings

Present in 10

countries

Operations in N America, S America,

Middle East and SE Asia. Pan India

presence with 65 offices

Employees 384,000 +

Revenue ₹11,000 Cr (FY 2019 - 2020)

Clients 2600+

Current

Market Cap₹3130 Cr

Listed BSE: 539978, NSE: QUESS

ET 500 Rank 177 of 500

Credit Rating [ICRA]AA- (Positive)

Services offered across segments

Operating Asset

Management

Global

Technology

Solutions

Workforce

Management

Soft & Hard FM Services

Telecom Network O&M

Industrial O&M

Integrated Security Solutions

BPM and CLM

Payroll Processing & HR Compliance

General Staffing

Skill Development

IT Staffing

Logistics

Online RecruitmentAfter Sales

Service

Emerging Businesses

Businesses in Investment

Mode

Page 3: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

• World’s #4 Staffing Company

• India’s #1 Gen. Staffing player

• India’s #1 IT Staffing player

• Singapore’s #1 IT staffing player

• Top 3 Facilities Management player in India

Canada

USA

Sri LankaSingapore

Malaysia

VietnamHong Kong

PhilippinesUAE

• Top 3 Domestic BPO Player in India

• India’s #1 HR Payroll provider

• Leading vocational training player: 140,000 students trained and employed

• Empowering 470 MW of Energy & 51 MTPA of metal facilities

• Certified “Great Place to Work”

384,132 FTE

2,600+ enterprise clients

10+ Countries

65 offices in India

Winning TogetherCustomers │ People │ Investors

India’s Largest Business Services Platform

3Quess Corp Confidential © 2020. All Rights Reserved.

Page 4: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Quess Corp Confidential © 2020. All Rights Reserved. 4

Our Competency

• Asset Management

• Industrial O&M

• IOT-based solution development

• Core skills training and development

• Market activations

• Visual merchandising execution

• Product promotions

• Field campaigns

• In-store execution

• Feet on the street execution

• Tele sales support

• Outbound and inbound logistics

• Omni-channel CRM

• CRM digitisation

• Back office automation and processing

• Collections

• Inbound support services

• Door step Installation

• Break fix services

• Payroll processing and HRO

• Monster.com

• Recruitment

• Executive Search

• Labour compliance management

• HRMS

• Soft and hard facilities maintenance

• Food services

• Security

• Landscaping

• IT staffing solutions

• IT infra management

• Digital IT Services

• Automation and RPA

• Cyber security

• Asset tracking tools

• Workforce management tools

• F&A processing

• Reconciliation services

Core Operations Marketing Sales Customer Service After Sales Support

Human Resources Facilities IT & Mobility Finance

Page 5: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Food Services

Soft Services

Quess Corp Confidential © 2020. All Rights Reserved.

Hard Services

Landscaping Services

• House keeping• Pest Control• Patient Bedside Assistance

• Central Kitchen• On-Site Kitchen

• Mechanical, Electrical, Plumbing• Heating, Ventilation and Air

Conditioning (HVAC)• Repairs & Maintenance

• Softscape• Hardscape• Maintenance

250 M+ Sq.FtManaged Space

650 + Clients

177K+ (40 Kitchens)Meals per day

2600 + Operating Sites

50K + Associates

15000 +Hospitals Beds Managed

Quess IFMS: Bird’s eye view

Service offerings Highlights

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With our reach over 2200+ sites and 250 million sq. ft. facilities managed, we are India’s premier integrated facility management and food solutions provider.

40000 Students Beds Managed

Pest Control

• Integrated Pest Control Management Service

Disinfection Services

• Aerial Disinfection-ULV machine• Microbial Dis-infestation

Treatment

Page 6: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

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Technology – Digital Transformation initiative

Business

Insights &

Analytics

Digital Workplace

Platform Creation

Paperless Invoicing

Paperless Onboarding

RPA –

Robotic Process

Automation

AI

Customer

Dashboard

Real Time Associate

Attendance

System Integration

Page 7: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

AI Powered Attendance

With facial recognition and real-time tracking using GPS, employees can mark attendance from web, mobile & contactless kiosk

Leaves and Holidays

Employees can apply, approve & manage leaves and view holidays from their fingertips

Payslips

Employees can easily access Payslips across months whenever and wherever they want, reducing dependency on HR personnel

HR Documents and Policies

Employee can access 27 types of HR documents and all company policies in a single place

Separation

Manage entire employee lifecycle including exit and separations

Learning

Provide opportunities for your employees to upskill and cross-skill thereby increasing productivity

Claims & Reimbursement

Improve employee satisfaction by making claims & reimbursement as simple as clicking a photo or attaching a receipt

Realtime Announcements

Make communication transparent by publishing news & announcements

Multilingual Support

Support your diverse workforce by providing multi language support multiple Indian regional langauges

Coming Soon

WorQ is a comprehensive workforce management platform built and powered by Quess - India’s largest private employer.

Page 8: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

UVC Technology MOBILE ROBOTS

Page 9: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Employee ticket management system presented in the most simplified format to monitor and manage the concerns or requests raised from various departments/individuals and to provide visibility to the progress and status of the requests made.

Drag

& Drop

Visual Pipelines

Auto Assignment

Asset Management

Built-in Chat

Private Notes

Add Multiple Assignees

iOS/Android & Web

SLA Rules

Pre-defined ticket actions

Easy Reports

Audit Logs

Performance Management

Powerful Filters

Customizable Categories

| Facility Helpdesk

Page 10: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

| Visitor Management App

• Contact less self check-in

• OTP Validation and authentication

• Medical condition screening

• Legal and Document Signing

• Feedback System

• Automated notifications and reminders

• Visitors Asset Registry

• Auto form fill ups on repeated visits

• Real-time dashboards

Data Privacy, Secure Cloud Storage, SaaS platform.

Access Control and

Integrations

Front Officeautomation and

paper-less procedures

Meeting Invites to external parties and Quick check- ins

Enhanced security and better policy compliance

Mobile-first, SaaS based visitor

management solution to power

confidence of your team members

and visitor to access your workplace

that could be implemented in less

than 1 hour

Product Demo Video: https://youtu.be/d4EjzIR9Tfc

Safer Premises, Delighted Visitors

Page 11: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

| Asset Management Solution

The lightest and affordable asset management experience for the entire team

● QR based Asset Labels

● Asset Users Log

● Distributed Asset Management

● Asset Maintenance History

● Employee and Vendor tagging

● Administrator Live Dashboards

● Integration with helpdesk

● Easy to Setup and Navigate

● Intuitive Dashboard for Asset Status

● QR Code Integration with Helpdesk

● Detailed Audit Trail

● Asset Maintenance Status

● Fully Secured and Cloud based

An affordable and ultra user-friendly solution to watch your office assets from your coffee

machines to TV/ monitors through the digital asset register

Page 12: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Quess Food Services

Page 13: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Committed

Hygiene as First Priority

Experience Workforce

Strong Quality Management

System

End to end Feedback

Mechanism

Healthy Food Preparation

Employee Health & Wellness

Key

Process

& Practice

Food safety | Health & Safety | Ingredients Quality | Robust Selection Process Paperless Staff onboarding | Training Calendar & Online

module | R&R program | Performance Appraisal | Dedicated L&D team for Core & Associates | 100% Statutory Compliance | Dedicated Quality

control team | SOP for every process &/Activity of catering

Quess Food Services | Our USP’s

Page 14: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Clients

Page 15: Balaji Sukumar Ph 9066122122 Balaji.s@quesscorp...Listed BSE: 539978, NSE: QUESS ET 500 Rank 177 of 500 Credit Rating [ICRA]AA- (Positive) Services offered across segments Operating

Thank you

In your win, lies our win!

Quess Corp Confidential © 2020. All Rights Reserved.