Balaji Sukumar Ph 9066122122 [email protected] BSE: 539978, NSE: QUESS ET 500 Rank 177 of...
Transcript of Balaji Sukumar Ph 9066122122 [email protected] BSE: 539978, NSE: QUESS ET 500 Rank 177 of...
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Quess Corp Confidential © 2020. All Rights Reserved.
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Balaji Sukumar – Ph 9066122122
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Quess Corp Confidential © 2020. All Rights Reserved. 2
Who we are
Founded September 2007
Promoters Ajit Isaac & Fair Fax Holdings
Present in 10
countries
Operations in N America, S America,
Middle East and SE Asia. Pan India
presence with 65 offices
Employees 384,000 +
Revenue ₹11,000 Cr (FY 2019 - 2020)
Clients 2600+
Current
Market Cap₹3130 Cr
Listed BSE: 539978, NSE: QUESS
ET 500 Rank 177 of 500
Credit Rating [ICRA]AA- (Positive)
Services offered across segments
Operating Asset
Management
Global
Technology
Solutions
Workforce
Management
Soft & Hard FM Services
Telecom Network O&M
Industrial O&M
Integrated Security Solutions
BPM and CLM
Payroll Processing & HR Compliance
General Staffing
Skill Development
IT Staffing
Logistics
Online RecruitmentAfter Sales
Service
Emerging Businesses
Businesses in Investment
Mode
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• World’s #4 Staffing Company
• India’s #1 Gen. Staffing player
• India’s #1 IT Staffing player
• Singapore’s #1 IT staffing player
• Top 3 Facilities Management player in India
Canada
USA
Sri LankaSingapore
Malaysia
VietnamHong Kong
PhilippinesUAE
• Top 3 Domestic BPO Player in India
• India’s #1 HR Payroll provider
• Leading vocational training player: 140,000 students trained and employed
• Empowering 470 MW of Energy & 51 MTPA of metal facilities
• Certified “Great Place to Work”
384,132 FTE
2,600+ enterprise clients
10+ Countries
65 offices in India
Winning TogetherCustomers │ People │ Investors
India’s Largest Business Services Platform
3Quess Corp Confidential © 2020. All Rights Reserved.
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Quess Corp Confidential © 2020. All Rights Reserved. 4
Our Competency
• Asset Management
• Industrial O&M
• IOT-based solution development
• Core skills training and development
• Market activations
• Visual merchandising execution
• Product promotions
• Field campaigns
• In-store execution
• Feet on the street execution
• Tele sales support
• Outbound and inbound logistics
• Omni-channel CRM
• CRM digitisation
• Back office automation and processing
• Collections
• Inbound support services
• Door step Installation
• Break fix services
• Payroll processing and HRO
• Monster.com
• Recruitment
• Executive Search
• Labour compliance management
• HRMS
• Soft and hard facilities maintenance
• Food services
• Security
• Landscaping
• IT staffing solutions
• IT infra management
• Digital IT Services
• Automation and RPA
• Cyber security
• Asset tracking tools
• Workforce management tools
• F&A processing
• Reconciliation services
Core Operations Marketing Sales Customer Service After Sales Support
Human Resources Facilities IT & Mobility Finance
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Food Services
Soft Services
Quess Corp Confidential © 2020. All Rights Reserved.
Hard Services
Landscaping Services
• House keeping• Pest Control• Patient Bedside Assistance
• Central Kitchen• On-Site Kitchen
• Mechanical, Electrical, Plumbing• Heating, Ventilation and Air
Conditioning (HVAC)• Repairs & Maintenance
• Softscape• Hardscape• Maintenance
250 M+ Sq.FtManaged Space
650 + Clients
177K+ (40 Kitchens)Meals per day
2600 + Operating Sites
50K + Associates
15000 +Hospitals Beds Managed
Quess IFMS: Bird’s eye view
Service offerings Highlights
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With our reach over 2200+ sites and 250 million sq. ft. facilities managed, we are India’s premier integrated facility management and food solutions provider.
40000 Students Beds Managed
Pest Control
• Integrated Pest Control Management Service
Disinfection Services
• Aerial Disinfection-ULV machine• Microbial Dis-infestation
Treatment
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Technology – Digital Transformation initiative
Business
Insights &
Analytics
Digital Workplace
Platform Creation
Paperless Invoicing
Paperless Onboarding
RPA –
Robotic Process
Automation
AI
Customer
Dashboard
Real Time Associate
Attendance
System Integration
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AI Powered Attendance
With facial recognition and real-time tracking using GPS, employees can mark attendance from web, mobile & contactless kiosk
Leaves and Holidays
Employees can apply, approve & manage leaves and view holidays from their fingertips
Payslips
Employees can easily access Payslips across months whenever and wherever they want, reducing dependency on HR personnel
HR Documents and Policies
Employee can access 27 types of HR documents and all company policies in a single place
Separation
Manage entire employee lifecycle including exit and separations
Learning
Provide opportunities for your employees to upskill and cross-skill thereby increasing productivity
Claims & Reimbursement
Improve employee satisfaction by making claims & reimbursement as simple as clicking a photo or attaching a receipt
Realtime Announcements
Make communication transparent by publishing news & announcements
Multilingual Support
Support your diverse workforce by providing multi language support multiple Indian regional langauges
Coming Soon
WorQ is a comprehensive workforce management platform built and powered by Quess - India’s largest private employer.
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UVC Technology MOBILE ROBOTS
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Employee ticket management system presented in the most simplified format to monitor and manage the concerns or requests raised from various departments/individuals and to provide visibility to the progress and status of the requests made.
Drag
& Drop
Visual Pipelines
Auto Assignment
Asset Management
Built-in Chat
Private Notes
Add Multiple Assignees
iOS/Android & Web
SLA Rules
Pre-defined ticket actions
Easy Reports
Audit Logs
Performance Management
Powerful Filters
Customizable Categories
| Facility Helpdesk
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| Visitor Management App
• Contact less self check-in
• OTP Validation and authentication
• Medical condition screening
• Legal and Document Signing
• Feedback System
• Automated notifications and reminders
• Visitors Asset Registry
• Auto form fill ups on repeated visits
• Real-time dashboards
Data Privacy, Secure Cloud Storage, SaaS platform.
Access Control and
Integrations
Front Officeautomation and
paper-less procedures
Meeting Invites to external parties and Quick check- ins
Enhanced security and better policy compliance
Mobile-first, SaaS based visitor
management solution to power
confidence of your team members
and visitor to access your workplace
that could be implemented in less
than 1 hour
Product Demo Video: https://youtu.be/d4EjzIR9Tfc
Safer Premises, Delighted Visitors
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| Asset Management Solution
The lightest and affordable asset management experience for the entire team
● QR based Asset Labels
● Asset Users Log
● Distributed Asset Management
● Asset Maintenance History
● Employee and Vendor tagging
● Administrator Live Dashboards
● Integration with helpdesk
● Easy to Setup and Navigate
● Intuitive Dashboard for Asset Status
● QR Code Integration with Helpdesk
● Detailed Audit Trail
● Asset Maintenance Status
● Fully Secured and Cloud based
An affordable and ultra user-friendly solution to watch your office assets from your coffee
machines to TV/ monitors through the digital asset register
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Quess Food Services
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Committed
Hygiene as First Priority
Experience Workforce
Strong Quality Management
System
End to end Feedback
Mechanism
Healthy Food Preparation
Employee Health & Wellness
Key
Process
& Practice
Food safety | Health & Safety | Ingredients Quality | Robust Selection Process Paperless Staff onboarding | Training Calendar & Online
module | R&R program | Performance Appraisal | Dedicated L&D team for Core & Associates | 100% Statutory Compliance | Dedicated Quality
control team | SOP for every process &/Activity of catering
Quess Food Services | Our USP’s
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Clients
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Thank you
In your win, lies our win!
Quess Corp Confidential © 2020. All Rights Reserved.