An Introduction to Quess Corp August 2020 · India • Top 3 Domestic BPO Player in India Canada...
Transcript of An Introduction to Quess Corp August 2020 · India • Top 3 Domestic BPO Player in India Canada...
Winning TogetherAn Introduction to Quess Corp
August 2020
1Quess Corp Confidential © 2020. All Rights Reserved.
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• World’s #4 Staffing Company
• India’s #1 Gen. Staffing player
• India’s #1 IT Staffing player
• Singapore’s #1 IT staffing player
• Top 3 Facilities Management player in India
• Top 3 Domestic BPO Player in India
Canada
USA
Sri LankaSingapore
Malaysia
VietnamHong Kong
PhilippinesUAE
• Leading vocational training player: 140,000 students trained and employed
• Empowering 470 MW of Energy & 51 MTPA of metal facilities
• India’s #1 HR Payroll provider
• Certified “Great Place to Work”
• Rs.11,000 Cr Revenue FY 2019-20
334,000+ FTE
2,700+ enterprise clients
10+ Countries
65 offices in India
Winning TogetherCustomers │ People │ Investors
We are a division of Quess Corp, India’s Largest Business Services Platform
Quess Corp Confidential © 2020. All Rights Reserved.
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Quess helps its clients improve productivity across processes
MARKETING
• Market activations• Visual merchandising
execution• Product promotions• Field campaigns
SALES
• In-store execution• Feet on the street
execution• Tele sales support• Outbound and
inbound logistics
CUSTOMER SERVICE
• Omni-channel CRM• CRM digitisation• Back office
automation and processing
• Collections
AFTER SALES SUPPORT
• Inbound support services
• Door step Installation• Break fix services
CORE OPERATIONS
• Asset Management• Industrial O&M• IOT-based solution
development• Core skills training and
development
FACILITIES
• Soft and hard facilities maintenance
• Food services• Security• Landscaping
IT & MOBILITY
• IT staffing solutions• IT infra management• Digital IT Services• Automation and RPA• Cyber security• Asset tracking tools• Workforce management
tools
FINANCE
• F&A processing • Reconciliation services
• HRMS solutions• International Payroll
processing and compliance• Job Portal • Recruitment• Executive Search • Labour compliance
management• HRMS solutions
HUMAN RESOURCES
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How we are organized to deliver value to our clients
Staffing
IT Staffing
Search and Recruitment
Skilling & Learning Solutions
Digital Compliance Solutions
Integrated Facility Management Solutions
Industrial Services
Security Services
Telco Network Services
Domestic CLM & BPO
International CLM & Payroll
IT Services
IT Infrastructure Management
Digital Transformation Services
Online Job Portal
After Sales Support
WORKFORCE MANAGEMENT OPERATING ASSET MANAGEMENT GLOBAL TECHNOLOGY SOLUTIONS
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Quess delivers on an unrivalled promise
• 3,34,000 + employees
• Associates deployed in 644 cities
• International operations in Asia, South East Asia, North America, Africa and The Middle East
• Team of 600+ recruiters, with 65 offices in 34 cities pan India catering to General and IT staffing
• 5,00,000+ candidate database ready to be deployed basis client requirements
Breadth
• Entrepreneurial and youthful
• Deliver exactly as our clients need, consistently
• Only company to provide an up skilling platform (B2B and B2C)
• Unrivalled capabilities to Source, Screen and Select talent (65M+ Database, New-age tech-led hiring solutions via monster.com)
Agility
Technology • Leader in tech-enabled skilled labour delivery
• Rapidly customisable front-line tooling
• Significant ongoing investments in technology platforms / capabilities (e.g., Heptagon, InEdge)
• Digitized ecosystem – Digital Hiring, Paperless Onboarding, Qdesk, Digital Risk Governance & Compliance Management
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We work with the best
Agriculture
Life Sciences
EducationBFSI
Hospitality Manufacturing
HealthcareFMCD/G
TelecomRetail
E-Commerce
IT
We serve over 150 Fortune 500 India Companies
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We drive productive gains for our clients, across sectors and processes
• Seasonal hiring solutions as per client need • Man-power for short term assignments on the ready • 20,000 staffed for 1 client in 30 days.
• Direct man-power management, no sub contracting • One window solution for end to end Facility
Management Solutions • 256 Million Sq. Ft. of facilities managed end to end.
• Addressing the industry’s need for job ready man power
• Creating opportunities for rural youth in vicinity towns
• 70 courses, over 1 lakh youth have been made job ready.
• Managing an organizations end to end IT infrastructure management
• 1.35 lakh IT peripherals managed by over 1050 engineers
• A key component of any organization is the payroll process
• 1 million pay slips seamlessly processed across 36 countries
• Timely O&M is crucial for productivity when it comes to industry
• 4500 personnel deliver technology led productivity gains
• Overcoming the language barrier is key for any successful BPO practice
• 37,000 executives, 36 languages, 20 + call centers
• Timely repair of house hold appliances and white goods can be cumbersome
• 1500 service engineers servicing 5000 delighted customers everyday
• Man-tech security solutions with highly trained manned guards skilled in next-gen security systems
• 200 cities, 20,770 security personnel, 1 real-time monitoring command center addressing ongoing security needs
Thank you
In your win, lies our win!
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