Bakery Ind Hygiene

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    Food Safety

    (General

    FoodHygiene)

    Regulations

    1995

    Food Safety

    (Temperature

    Control)

    Regulations

    1995

    Industry

    Guide to

    Good

    Hygiene

    Practice:

    BakingGuide

    Chadwick HouseGr oup Lt d.

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    Food Safety

    (General

    FoodHygiene)

    Regulations

    1995

    Food Safety

    (Temperature

    Control)

    Regulations

    1995

    Industry

    Guide toGood

    Hygiene

    Practice:

    Baking

    Guide

    Chadwick H ouseGroup Ltd.

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    PUBLISHED BYCHADWICK HOUSE GROUP LTD.

    Chadwick Court

    15 Hatfields

    London SE1 8DJ

    Tel: 0171 827 5882 Main switchboard: 0171 827 9929 Fax: 0171 827 9930

    Chadwick House Group Ltd. (CHGL) is a commercial company, wholly owned by the

    Chartered Institute of Environmental Health (CIEH). The company's mission is to

    provide quality products and services to create awareness and to raise standards in the

    health environment and safety of the public. We intend to remain the premier

    provider by continual investment in our people, products and services in support ofthe aims of the CIEH. Our main activities are focused on training, communications

    and conferences and exhibitions. It also markets a wide selection of books and videos

    relating to environmental health. The CIEH is a professional and educational body,

    founded in 1883 and dedicated to the promotion of environmental health and to

    encouraging the highest possible standards in the training and the work of

    environmental health officers. The Chartered Institute has over 9,000 members most of

    whom work for local authorities in England, Wales and Northern Ireland. Apart from

    providing services and information to members, the Institute also advises government

    departments on environmental health and is consulted by them on any proposed

    legislation relevant to the work of environmental health officers.The Chartered Institute is a Registered Charity.

    Food Safety and H ygiene Working Group for The Baking Guide

    App lications for reprod uction should be m ade to Chadw ick Hou se Group Ltd.

    First imp ression 1997

    ISBN 0 900 103 55 8

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    This Ind ustry Gu ide to good h ygiene practice gives advice to

    bak ery businesses on how to comply with the Food Safety

    (General Food H ygiene) Regulations 1995 and the

    correspon din g regulations in N orthern Ireland.

    This is an official guide to th e Regulations w hich has b een

    develop ed in accordan ce with Article 5 of the EC Directive on

    the Hygien e of Foodstu ffs (93/43/EEC).

    The Gu ide also contains advice on h ow to comp ly with th e

    Food Safety (Temperatu re Con trol) Regulations 1995.

    Whilst this Gu ide is not legally bind ing, Food Auth orities

    mu st give it due consideration w hen enforcing the

    Regulations.

    It is hop ed that the information wh ich this Gu ide contains

    will help bakers both to meet their legal obligations and to

    ensu re food safety.

    Part 1 Preface

    Chapter 0 Chapter Head ing

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    Thanks are du e to the following organisations and th eir representatives wh o

    formed the w orking party r esponsible for the d evelopm ent of this Guide:

    National Association of Master Bakers

    Janet Carr (Chairman of the working party) - Warings Master Bakers Ltd

    Chris Dabn er (Secretary to the w orking par ty) - Hygiene & Safety Officer

    Biscuit, Cake, Chocolate and Con fectionery Alliance

    Nigel Shipman - Lyons Cakes Ltd

    Federation of Bakers

    Tony Casdagli - DirectorKate Hod getts - Three Cooks Ltd

    Scottish Association of M aster Bakers

    Ian H ay - Chief Executive

    David Clark - Aulds (Foods) Ltd

    LACOTS

    Mark Du Val

    Clare Cunningham

    David Lock

    Departm ent of Health

    William Connon

    Peter Martin

    The working p arty are gr ateful to all those mem bers of their

    Associations/ Organisations wh o read and commented on the drafts du ring

    its developmen t. They would also like to thank all those individuals,

    organisations includ ing Consumer Grou ps and local authority

    environmental health dep artments and liaison grou ps for their commen ts

    submitted d uring th e pu blic consultation exercise. These were very useful

    and much app reciated.

    Finally the work ing party wou ld like to express their thank s to Gillian

    Smith of the NAM B for her keyboard skills.

    Part 1 Acknowledgements

    Chapter 0 Chapter Head ing

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    FOR INFORMATION:

    If you n eed help to und erstand th e guidan ce in this booklet contact your local environmental

    health dep artment.

    (Urdu)

    (Gujarati)

    (Chinese)

    (Bengali)

    (Punjabi)

    (Greek)

    (Turkish)

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    Contents Page

    Part 1 Introduction 1

    General Introduction 1

    Scope of the Guide 2

    Part 2 Hazard Analysis (Regulation 4(3)) 3

    The legal requirement to id entify hazard s, measures to control them an d those steps in the

    pr ocess which are critical to Food Safety

    Part 3 Schedule One of the Regulations -The 'Ru les of Hygiene' 23A detailed gu ide to the requirements

    Chapter I General Requirements for Food Premises 24

    Chap ter II Specific Requirements for Rooms where Foodstuffs are p repared , t rea ted o r 31

    processed

    Chapter III Requirements for Moveable and/ or Temporary Premises (such as marquees, 36

    market stalls, mobile sales vehicles) premises used primarily as private dwelling

    houses, premises used occasionally for catering p urp oses and vend ing machines

    (No guid ance has been given as this Chapter is not ap plicable to the baking

    industry).

    Chapter IV Transport of Food 37

    Chapter V Equipment Requirements 40

    Chapter VI Handling and Disposal of Food Waste 43

    Chapter VII Water Supply 45

    Chapter VIII Personal Hygiene Requirements for anyone working in 47

    or entering a food bu siness

    Chapter IX Requirements for the Hand ling of Foodstuffs 50

    Chapter X Training - 54

    The requirement for the supervision and instruction and / or training of

    food handlers

    Part 4 Temperatu re Control 64

    A detailed gu ide to th e requirements of the Food Safety (Temperatu re Control) Regulations 1995

    for England an d Wales and the separate requirements for Scotland . Including deta ils of the

    exemp tions for egg custard s and meat p ies, cornish p asties and sausage rolls and th e scientificassessment for an u pw ard variation in tem peratu re control for cream cakes.

    Part 5 Appendices -These do not form part of the Recognised Gu idance. They contain background 78

    information an d various forms and record sheets wh ich can be u sed, if approp riate.

    Appendix One Daily cleaning checklist 79

    Two Example of a p ictorial cleaning schedule 80

    Three Cleaning schedule 81

    Four Information on wall surfaces 83

    Five Information on flooring materials 85

    Six Temperature check record 87

    Seven Extract from Workplace (Health, Safe ty and Welfare) Regula tions 1992

    on sanitary conveniences and washing stations 88

    Eight Good hygiene practice table 90

    Nine Pre-employment questionnaire 91

    Ten Delivery check record 92

    Eleven Example of a pest control form 94

    Twelve Example of a pest control summary sheet 95

    Thirteen Pest control services 96

    Fourteen List of organisations providing formal training courses 97

    Fifteen Training record 98

    Sixteen Personal training record 99

    Seventeen Staff training record 100

    Part 6 Glossary, References, Useful Addresses 101

    Glossary: Definit ions of Various Terms used in th is Guide

    References: Details of Other Regulations and Documents mentioned in this Guide

    Con tacts: Usefu l Con tact Ad d resses

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    The purp ose of this Guide is to provide bakers with gu idance on how to comply w ith

    the requirements of the Food Safety (General Food Hygiene) Regulations 1995 and the

    Food Safety (Temperature Control) Regulations 1995, and with the corresponding

    Regulations in North ern Ireland.

    In particular, the Guide will:-

    l give clear guidance on wh at is required to comp ly with the requirements of

    the Regulations;

    l in relation to th e baking indu stry to clarify and explain the terms "where

    necessary" and "wh ere app ropriate" where these app ear in the Regulations;

    l to provide more specific guidance on practices specific to the baking

    indu stry to ensure the safety of the food prod uced;

    l to give clear ad vice relating to various aspects of good m anu facturing

    practice.

    The Guide w as produ ced by a Working Party consisting of mem bers/ representatives

    from the N ational Association of Master Bakers, the Scottish Association of MasterBakers, the Federation of Bakers an d the Biscuit, Cake, Chocolate and Confectionery

    Alliance, with assistance from representatives from the Depar tment of Health and

    LACOTS (see Acknowledgements page for further details).

    The Guide has been d eveloped in accordan ce with Article 5 of the Directive 93/ 43/ EEC

    on the Hygiene of Foodstuffs and the Departm ent of Healths guid ance booklet - A

    Temp late Advice on the Com pilation of UK Indu stry Guides to Good H ygiene Practice.

    It has und ergone the required th ree month p eriod of public consultation.

    The Guid e has the status im plied by regu lation 8(2)(c) of the Food Safety (General Food

    Hygiene) Regulations 1995, regulation 19(2)(c) of the Food Safety (Tempera tu re Con trol)

    Regulations 1995 and th e correspond ing Regulations in North ern Ireland. EnforcementOfficers mu st give "du e consideration" to wh at the Gu ide says wh en assessing w hether

    bakers are complying w ith the requ irements of these Regulations.

    Whilst this Guid e sets out a recomm end ed way by wh ich bak ers can comply with the

    Gen eral Food H ygiene and Temperature Control Regulations, there is no legal

    requirem ent for bakers to follow the advice. Bakers may be able to find alternative

    ways of comp lying with the Regulations. In that event, it is up to the proprietor of

    the bu siness to demonstrate to the enforcement au thority that he/she has complied

    with the requ irements of the Regulations.

    This Guide only deals with the Food Safety (General Food Hygiene) Regulations 1995

    and the Food Safety (Temperatur e Control) Regulations 1995 and their N orthern Irelandequ ivalents. There are other Acts (Food Safety Act 1990) and Regulations w hich can or

    do govern the pr odu ction and sale of food by bakers. Some may imp inge on general

    issues of food h ygiene. For examp le, there are various H ealth and Safety regulations

    dealing with th e provision of toilets, wash h and basins, accomm odation for outd oor

    clothing, the safety and use of cleaning materials etc; date marking of food is governed

    by th e Food Labelling Regulations 1996; the disp osal of waste (Sched ule 1, Chap ter VI)

    is regulated by the Env ironm ental Protection Act 1990. In a few instances specific cross

    references to other p ieces of legislation have been made for the sake of clarity. In

    general it was deemed impractical to include cross references to all the other associated

    legislation.

    Part 1 INTRODUCTION

    1: Introduction 1

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    How ever, whilst not dealt with in this Guide, the bakery bu siness mu st be aware of all

    the oth er legislation governing its op eration, take accoun t of the various legal

    requirements and take action w here necessary to ensu re that th eir business comp lies

    with all the legal du ties imposed on it.

    Good Practice: The Guide also provides ad vice and information on good p ractice.

    These are clearly differentiated from the guidance on compliance and for Schedule 1

    Chapters I to IX they app ear in a separate colum n on th e right hand side of the page

    head ed "Advice on Good Practice". It is NOT a legal requirem ent to follow th e advice

    on good p ractice. It is entirely up to ind ividual businesses whether they w ish to heedand im plement the ad vice given, and it has no legal stand ing with regard to

    enforcement of and compliance with the Regulations. The sections on good p ractice are

    not comprehen sive.

    Documentation an d Records: There is NO explicit requirem ent in the General Food

    Hygiene or Temp erature Control Regulations for bakers to docum ent p olicies,

    procedu res and systems or to keep records. In a num ber of instances, the keeping of

    written records, eg for hygiene training m ay assist in d emonstrating compliance with

    the Regu lations. In the event of enforcement action und er these Regulations,

    docum ented p rocedu res and r ecords of routine checks may be of use in the

    establishmen t of a "due d iligence" defence as described in th e Food Safety Act 1990.

    SCOPE

    The sectors of the Baking Industry covered by this Guide are :-

    l Retail Craft Bakeries

    l Wholesale Craft Bakeries

    These can vary in size from a small unit behind a shop to a very large bakery

    supp lying a large nu mber of either their own bran ch shops or wh olesale outlets,

    includ ing catering establishments, with a wid e range of bakery goods including br ead,

    rolls, cakes, other flour confectionery and savouries, the majority of which are

    un wrap ped . Occasionally, the bakery business may be m ore highly specialised

    prod ucing a much more limited range w hich may be packaged.

    Instore Bakeries The guidance on compliance given in the Retail Industry

    Guide is consistent w ith that given in th is Guide. Therefore,

    wh ilst either Gu ide could be u sed, it is recommend ed for

    simplicity that the Retail Indu stry Guide is used. In the

    circumstances, instore bakeries should be considered ou tside

    the formal scope of this Guide for the p urp oses of the

    requirements in the legislation that th e Guide be given du e

    consideration by enforcement officers.

    Bakery Shops Bakery shops should a lso be considered outside the formal scope

    of this Guide for the pu rposes of the requirements in thelegislation that th e Guide be given d ue consideration by

    enforcement officers.

    The Guid e does NO T cover:- Plant Bakeries

    Plant bakeries are usually large highly autom ated u nits produ cing a limited range of

    bread p rodu cts (mainly sliced an d wrap ped loaves) or biscuits or cakes for w holesale,

    the majority of wh ich are packaged and h ave a well know n brand nam e. These bakeries

    are often part of a larger bakery group and ar e owned by a national or international

    bakery or food group .

    2

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    Regulation 4(3) requ ires that:-

    A proprietor of a food business shall identify any step in the activit ies of the food business which

    is critical to ensuring food safety and ensure that adequate safety procedures are identified,

    implemented, maintained and reviewed on the basis of the following principles -

    (a) analysis of the potential food hazards in a food business operation;

    (b) ident ification of the points in those operations where food hazards may occur;

    (c) deciding which of the points ident ified are critical to ensuring food safety (critical

    points);

    (d) ident ification and implementation of effective control and monitoring procedures at

    those critical points; and

    (e) review of the analysis of food hazards, the critical points and the control and

    monitoring procedures periodically, and whenever the food businesss operations

    change.

    This new legal requirement is the key to th e new General Food H ygiene Regulations

    and reflects a fundam ental change in the ap proach to food hygiene compared to

    previous regu lations.

    Its purp ose is to get the p roprietors of food bu sinesses to :

    (a) think about the w ay they hand le, prep are and store food in a structured w ay,(b) to get them to identify and assess the hazard s to the safety of the food at th e various

    stages of manu facture,

    (c) to devise and im plement w ays of controlling or eliminating th ese hazards w here

    necessary so as to ensure the safety of the food p rodu ced.

    This section gives practical advice about how to carry out a hazar d analysis, with

    examples of what the h azards could be, various op tions for controlling these hazard s

    and on how to mon itor these controls, plus an example of a form w hich could be used,

    if the prop rietor so wishes to docum ent the hazard analysis.

    How ever, the examp les of the types of hazards and possible control and mon itoring

    options are just that, examples. They are not by any m eans a complete and exhaustivelist, they may not be ap plicable to the way you make the pr odu ct and there may be

    other ways in wh ich you could control the hazard.

    Every bakery business is different for a variety of reasons, including:-

    (a) the products they produce;

    (b) the recipes and methods of production eg is puff pastry made or bought in;

    (c) the equipment used ;

    (d) the layout and physical condition of the bakery;

    (e) the experience, knowledge, und erstanding and capability of the staff and

    managers.

    Part 2 THE FOOD SAFETY (GENERAL FOOD HYGIENE)REGULATIONS 1995

    HAZARD ANALYSIS SYSTEM

    (Iden tification of Step s Critical to Food Safety)

    2: Hazard Analysis System 3

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    Therefore every proprietor of a bak ery must carry out a hazard analysis of their own

    bakery op eration following th e five basic principles laid out in Regulation 4(3) and

    explained in m ore detail below.

    The legal obligation to carry out h azard analysis rests with the p roprietor although it is

    expected that h e/ she will use the advice and assistance from staff, app ropriate

    ind ividu als or organisations, eg external consu ltants, the local Environm ental Health

    Departm ent. In practice only the prop rietor and th e staff truly und erstand how th e

    bakery operates, and h ow the p roducts are produced.

    The hazard an alysis is relatively straightforward . In simp le terms you have to gothrough how you prod uce your p roducts from the pu rchase/ arrival of the

    ingredients through to the dispatch of the finished p rodu ct. At each stage/ step in the

    process you n eed to identify if there are any hazards to the safety of the prod uct. If

    there are, to assess wh at measures/ controls you already h ave in place, if any. If there

    are no controls in p lace already, you need to d ecide wh at controls, or further controls,

    may be necessary to eliminate or reduce the hazar d to a safe level. You hav e probably

    carried ou t a very similar process already over th e years and h ave pu t in various simple

    commonsense, practical measures to control a variety of perceived hazards (eg cleaning

    of equipment and the fabric of the bakery, good hou se-keeping, pest control,

    refrigeration of perishable prod ucts, segregation of certain r aw and cooked items,

    pr otective clothing). Many, if not all of the suggested examples of control and

    monitoring p rocedu res will be familiar to you and may already be in p lace. All that isinitially required n ow is that you go back and d o this assessment in a more structured ,

    formal and disciplined w ay.

    Before d escribing how to carry out an assessment, it is necessary to u nd erstand wh at

    some of the terms m ean.

    Hazard: is anything that could potentially cause harm to a consumer (injury,

    sickness, gen eral ill-health).

    Critical Control Points: are the steps or points in the process wh ere the hazard s can

    and mu st be controlled to ensu re that the hazard s are eliminated or red uced to a safe

    level. NB The term critical points is used in the Regulations.

    Food H azards

    There are three main typ es of hazards w hich are likely to occur in a bakery and could

    result in contamination of the food:-

    (a) Microbiological - pathogenic micro-organisms and their toxins, includ ing

    bacteria such as Salmonella spp, S taphylococcus aureus.

    (b) Physical - foreign bodies such as p aper, string, wood, plastic, metal, stone,

    hair, glass, mou se dropp ings.

    (c) Chemicals - such as cleaning chemicals, lubricating oils.

    More specific examp les are given in the tables at the end of this section.

    (a) Analysis of the Potential Food Hazards in a Food Business Operation

    Initially you need to think in gen eral terms about the typ e of produ cts you

    produce, eg bread, flour confectionery, cream cakes, savouries and which

    of the three types of hazards n eed to be considered.

    The first step in actually carrying out a hazard analysis is to then w ork

    out/ run through the various steps/ stages of how the produ ct is made. To

    make th is easier, it is recomm ended that the var ious stages in the p rodu ction

    are written dow n. The format which is norm ally used is a flow diagram or

    chart (see pages 10, 13 & 16 for examples).

    4 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    It is not necessary to prod uce a flow chart and a Hazard Analysis for each prod uct, as

    this would be impractical for a craft bakery prod ucing many hu nd reds of different

    prod ucts. The produ ction p rocesses are very similar, the only difference between one

    prod uct and an other may be a change in the principal ingredient eg white flour to

    wh olemeal flour or the u se of a different piece of equipm ent eg roll mou lder to french

    stick m oulder. Therefore, irrespective of the pr odu cts being prod uced, the hazard s

    may be the same.

    For simp licity, prod ucts should be group ed together, for a typical craft bakery the

    group ings could be:

    bread and rolls

    flour confectionery

    fresh cream filling

    egg custard s

    meat prod ucts - raw an d cooked

    sandw iches (if made centrally in the bakery).

    (b) Identification of the Points in the Op eration where Food Hazardsmay O ccur

    At each generic stage in the process the various p ossible hazards need to be

    ident ified. Your existing contr ol measures, if any, need to be reviewed to ensu re they

    are adequ ate. If no controls are in p lace then consideration needs to be given to how

    the hazard identified can be controlled. It will then be p ossible to identify w hich are

    the critical control point s.

    Hazard Analysis is not an end itself, it can be a tool for prod ucing a detailed

    set of operating pr ocedu res based on good m anu facturing p ractice wh ich

    will ensure the safety of the prod ucts prod uced.

    Examp les of the various hazard s to be considered and possible control methods for

    the p rodu ction of bread and rolls, the filling of fresh cream cakes and the p rodu ction

    of meat p ies are contained at th e back of this section (pages 9 to 19).

    (c) Identifying Critical Control Points

    To decide whether a step in the process is a critical control point, you have

    to ask the question: Is it necessary to control the hazard at th is stage,

    or will a subsequent step redu ce or eliminate the hazard ?

    Examp le One

    Raw ingredients such as m eat may contain food p oisoning bacteria, but if

    the raw ingredients are stored and hand led correctly, the baking of the final prod uct

    (if done properly) will eliminate or red uce these to a safe level.

    Therefore in this instance the d elivery, storage and prep aration pr ior to

    baking are not Critical Control Points, as baking will control the hazard .

    Therefore in this instan ce, baking is the Critical Control Point.

    Nevertheless, at all the previous stages in p rodu ction to m inimise the

    growth of any food p oisoning bacteria and in particular any toxins they may

    prod uce, the raw ingredients should be kept refrigerated.

    2: Hazard Analysis System 5

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    Example Two

    Opening of a flour bag could r esult in a p iece of the stitching from the neck of the bag

    or a p iece of flour bag becoming d etached and falling on to the top of the flour.

    In this instance, the visual inspection of the flour prior to tipping into the m ixing bow l

    and the removal of any contamination p resent is the Critical Control Point. There is

    no other stage in the process wh ere this contamination could be seen and removed .

    (d) Monitoring of Critical Control Points

    Critical Control Points mu st be monitored. How ever, the type of monitoring will

    dep end on the n ature of the control, and size of the bakery.

    To be able to monitor a Critical Control Point, there must be some measure/

    standard / target against which the control measure at the Critical Control Point can be

    assessed.

    The measure (stand ard/ target) may be very simple eg visual assessment, to

    check such things as:-

    in code or out of code

    clean or dirty

    damaged or satisfactory

    satisfactory or un satisfactory stand ard of dress.

    In these instances, it is either right or wrong.

    How ever, other measures (standard s/ targets) may require a physical

    measurem ent to take place such as monitoring or taking a temp erature eg

    temperatu re of r efrigerator.

    In some instances, there may be a tolerance or allowance permissible before

    corrective action must be taken

    eg temperature of fresh cream on delivery

    target temp erature 8 C (2 C allowance to allow for hand ling d uring

    delivery)

    q accept u p to a m aximu m of 10 C.

    q reject delivery above 10 C.

    Monitoring should be kept as simple as possible, provided it is effective.

    For example -

    (i) A visual check of a delivery of ingredients to ensure the packaging is

    not dam aged or d irty, there is no sign of infestation and the prod ucts

    are in code.

    (ii) A visual check on the cleanliness of the equipment.

    (iii) Monitoring or m easuring the temperature of a chiller.

    6 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    Where a m onitoring procedu re shows that the control has not been effective, it

    is importan t that Corrective Action is taken to ensure the safety of the food.

    For example -

    Poor cleaning of food contact Do not use. Take out of use,

    equipment - reclean, use alternative clean

    equipment. Find out why the

    equipm ent was not cleanedproperly.

    Contamination of an ingredient by its Do not use. Where possible

    packaging - remove the contamination,

    reinspect before use. If the

    contamination cannot be

    removed, d ispose of the

    ingredient.

    Refrigerator/ chiller too w arm - Check u nit is not on defrost -

    recheck; if still too w arm - adjust

    or repair. Check condition/

    temperatu re of the food. If

    satisfactory, mov e food to

    another refrigerator/ chiller. If

    you ar e not certain th e food is

    safe, disp ose of the food.

    Staff mu st be aw are that if a control is ineffective:

    (i) Corrective action must be taken.

    (ii) What the corrective action should be.

    (iii) Who should take the corrective action (if it is not themselves) and to

    notify them accordingly.

    Where appropriate, report to the supervisor/ manager/ proprietor that the

    control w as ineffective and corrective action h as been taken. This allows, if

    necessary, the control procedure to be reviewed.

    (e) Review

    Hazard Analysis is not a once and for all process. It must be reviewed

    periodically to ensure it is still valid as new hazard s may h ave been

    identified. Also, control measures or monitoring p rocedures m ay have been

    altered because they w ere ineffective, imp racticable or even u nnecessary.

    It must also be reviewed wh en there is a change in the op eration of the

    business, wh ich may introdu ce new hazard s or will require new/ different

    controls and mon itoring p rocedu res. For example -- new lines are in troduced with new ingredients,

    - equipment is replaced, so cleaning procedures may need modifying,

    - a new oven is installed, the baking times and temperature may be

    different,

    - the packaging of an ingredient alters from glued/ easy to open to

    string stitched bags,

    - new equipment is introduced, like a cream machine to replace savoy

    bags so new cleaning p rocedu res will be required.

    Establishing a System

    As stated in section (e) above, hazard analysis is not a one-off analysis of theproduction processes (an analysis of haza rd s). Rather it is the creation,

    establishment of a continuing system of effective controls and monitoring

    procedu res which can evolve over time and wh ich w ill require periodic review.

    2: Hazard Analysis System 7

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    Records

    There is no legal requirement to fill in an d keep records of checks and mon itoring

    procedu res carried out. How ever, they can be useful in allowing a m anager or

    supervisor to check a procedure is being followed. They are often invaluable in the

    event of an enqu iry or investigation by an Environmental Health Officer and in helping

    to substantiate a Due Diligence defence.

    It is good p ractice to keep records. These may involve the use of special reporting or

    recording sh eets eg cleaning checklists, temp eratu re check logs.

    In some instances, existing documentation can be utilised, eg the results of a

    visual check on a d elivery of ingredients can be recorded on th e delivery note:-

    i.e. d elivery ch ecked an d satisfactory

    four bags of X dam aged an d rejected.

    Records should be kept as simple as possible and the staff involved m ust be instructed

    and / or trained to ensure any measurements/ assessments are completed correctly.

    Documen tation of Hazard Analysis

    Although there is no legal requirement to documen t your H azard Analysis system, a

    brief written explanation of the Hazard Analysis carried out w ould be helpful in

    (a) show ing the Environmental H ealth Officer that this regulation has been

    complied with;

    (b) ensuring that all steps/ stages in the p rocess have been covered; and

    (c) reviewing the system.

    It is good practice to document the Hazard Analysis.

    For some comp anies operating more than on e prod uction unit, bakeries or

    bake-off operations, the full Hazar d Analysis may n ot be present on site, but h eld at a

    central location where the decisions are made eg Head Office.

    How ever, various written p rocedu res, instructions, forms an d check sheets arising from

    the Hazard Analysis may be present.

    Further Information

    Further gu idance on ap plying the p rinciples of Hazard Analysis are available in:-

    - Assured Safe Catering (ASC) Department of Health

    - SAFE (Systematic Assessment of Food Environm ent) British HospitalityAssociation

    Both of these booklets, whilst prepared for the catering industry, contain a lot of useful

    advice on food p oisoning organisms and the hazard s that may occur.

    - A Gu id e to Food H azar ds an d You r Bu sin ess Dep ar tm en t of H ealth

    (See References in Par t 6 for further deta ils).

    8 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    The three following examples of possible hazard control and m onitoring

    procedu res are for:-

    (a ) Bread and Rolls

    (b) Fresh Cream Filling and the Finished Cake

    (c) Meat Pies

    The examples are for illustrative purposes only. They do not form part of the

    comp liance with th e legal requirem ent.

    They are not a comprehensive list of all the possible hazards and all the possible

    control and monitoring procedures.

    Their p urp ose is to assist bakers in thinking about th e types of hazard s there are,

    wh ere in the process these hazard s can occur an d some of the control and

    monitoring procedures which can be used.

    The controls and m onitoring procedures w hich you as the prop rietor decide to

    pu t in p lace to control a particular hazard may be on e, several, all or none of the

    controls listed against th at hazard in the accomp anying tables.

    If a hazard exists there mu st be an effective mean s of controlling it. The control is

    up to you, as the p roprietor of the business, to decide.

    GO OD PRACTICE

    2: Hazard Analysis System 9

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    EXAMPLE OF A PRODUCTIO N FLOW CHART FOR BREAD AND ROLLS

    GO OD PRACTICE

    Ingredient Delivery

    Storage

    Chilled

    Dispense

    Frozen

    Storage Am bient

    Mixing

    Dividing

    Moulding

    Proving

    Baking

    Cooling

    Packing/ Wrapping

    Source of Ingredients

    Ambient

    Storage

    Decorating w ith Seeds

    Dispatch

    10 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    Dispense

    Possible H azards

    Contamination with Pesticides, Herbicides, other chemicals.

    Contamination w ith foreign bod ies.

    Infestation.

    Packaging Damaged/ Dirty.

    Contaminated by Other Produ cts carried, eg Chemicals.

    Infestation.

    Deterioration of Ingred ients, (out of code).

    Contamination of outer p ackaging.

    Contamination of opened part-used products.

    Infestation.

    Deterioration of Ingredients stored too long (out of code).

    Contamination of Ingredients by packaging.

    Foreign bod ies in ingredients.

    Possible Control and Monitoring Procedu res

    Repu table Supp liers.

    Repu table Supp lier

    Ingredients screened (sieved, filtered, metal detected) by supplier.

    Written confirmation of screening, pest control procedures.(Sup plier Au dits).

    Direct Delivery from Sup plier.

    Delivery via General Bakery Ingredient Supplier.

    Visual check.

    Visual Check.

    Agreed Code Life on delivery.

    Store covered. Store in clean, well main tained ar ea.

    Reseal boxes or bags. Turn the tops of bags or polythen e liners over. Transfer to clean lidded containers.

    Regular cleaning, pest control measures.

    Ensure ingred ients are date-coded . Use on first-in-first-out basis. Rotate stock. Use by recomm end ed date.

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    Opening p rocedu re for ingredient packaging. Do not open over mixing bowl.

    Visual check.

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    Possible Hazards and Controls for Bread and Rolls

    Source of Ingredients

    Delivery of Ingredients

    Storage Ingredients

    Dispense

    Contamination with Pesticides,

    Herbicides, other chem icals.

    Contamination w ith foreign bod ies.

    Infestation.

    Packaging Damaged/ Dirty.

    Contaminated by Other Products

    carried, eg Chem icals.

    Infestation.

    Deterioration of Ingred ients, (out of

    code).

    Contamination of outer p ackaging.

    Contamination of opened

    part-used produ cts.

    Infestation.

    Deterioration of Ingredients stored

    too long (ou t of code).

    Contamination by ingredient

    packaging, eg pap er, string stitching,

    plastic film, yeast wrapper.

    Contamination by other ingredients.

    Contamination of dispensed

    ingredient.

    Reputable Suppliers.

    Reputable Suppliers

    Ingredients screened (sieved, filtered,

    metal detected) by supplier.

    Written confirmation of screening, pest

    control procedures.(Supplier Audits).

    Direct Delivery from Supplier.

    Delivery via General Bakery Ingredient

    Supplier.

    Visual check.

    Visual Check.

    Agreed Code Life on delivery.

    Store covered. Store in clean, well

    maintained area.

    Reseal boxes or bags. Turn the tops of

    bags or polythene liners over. Transfer

    to clean lidded containers.

    Regular cleaning, pest control measures.

    Ensure ingredients are date-coded. Use

    on first-in-first-out basis. Rotate stock.

    Use by recommended date.

    Opening procedure for ingredient

    packaging. Do not open over mixingbowl. Visual check.

    Clean dispensing equipment between

    batches of ingredients for different

    products. Use separate utensils, scales,

    equipment.

    Keep covered when not in use. Keep in

    lidded containers.

    Possible Control and Monitoring ProceduresStages on Flow Ch art Possible Hazards

    2: Hazard Analysis System 11

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    Intermediate Storage

    Mixing/ Processing

    Baking

    Cooling

    Packing/ Wrapping

    Storage

    Dispatch

    Contamination by/ from d irty

    damaged containers.

    Contamination from dirty

    equipment.

    Contamination from damaged

    broken utensils or equipm ent.

    Metallic contamination at some

    stage.

    Contamination by foreign bod ies.

    Survival of spores which can cause

    mould or rope.

    Contamination from dirty

    equipm ent, cooling r acks.

    Contamination by fragments of

    packaging.

    Contamination from dirty

    baskets/ trays.

    Contamination by dust/ debris.

    Outside of prod uct contaminated ,

    packaging damaged or d irty.

    Use clean containers, in good condition.

    Cleaning in accordance with cleaning

    checklist/schedule.

    Use of clean equipment and utensils.

    Cleaning checklists or schedules.

    Regular inspection, maintenance, repair,

    replacement of damaged items. Formal

    procedures to report damage.

    Regular inspection,

    maintenance,replacement/

    repair of damaged equipment. Procedure

    for reporting damage. Procedures for in-

    house or contract engineers detailing

    precautions to be taken. Thorough

    cleaning after maintenance. Inspectionprior to production.

    Staff awareness/training in basic hygiene

    procedures. Personal hygiene rules.

    Good house-keeping. Control of

    maintenance engineering contractors.

    Good quality flour, stored in a cool

    place, turned over quickly. Use of

    preservatives. Set baking times and

    temperatures.

    Regular cleaning. Cleaning checklists orschedules.

    Ensure inserts are free of debris.

    Remove debris, packaging waste

    regularly.

    Use of clean baskets or trays.

    Store in clean area.

    Pre-dispatch check.

    Stages on Flow Chart Possib le Hazards Possible Control and Monitoring Procedures

    12 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    EXAMPLE OF A PRODUCTIO N FLOW CHART FOR A

    FRESH CREAM FILLING AN D TH E FINI SHED CAKE

    GO OD PRACTICE

    Delivery of Cream

    Storage

    Whipping

    Filling of Savoy Bag

    Storage

    Piping Storage of Savoy Bag

    Packaging/ Wrapping

    Dispatch

    Storage of Whipp ed Cream

    2: Hazard Analysis System 13

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    Possible Hazard s and Controls

    For Fresh Cream Filling and Finished Cake

    Source of Cream

    Delivery of Cream

    Storage

    Whipping

    Contaminated w ith food poisoning

    bacteria and/ or high levels of other

    bacteria. Contaminated with foreign

    bodies

    Dirt on ou tside of containers.

    Containers dam aged, leaking.

    Microbiological growth caused by

    the wrong temperatures due to non-

    refrigerated vehicle, refrigerator

    malfunction, produ ct left outsidebakery.

    Growth of bacteria du e to poor

    temperatu re control.

    Cross-contamination.

    Deterioration, growth of bacteria

    because stored too long, (out of

    code).

    Foreign bod y contamination from

    container.

    Bacterial, physical or chem ical

    contamination eg by cleaning

    chemical residues du ring whipp ing.

    Bacterial growth d uring w hipp ing.

    Bacterial contamination from staff.

    Foreign bod y contamination from

    staff, environment or equipm ent.

    Reputable Dairy. Copies of Dairys

    Bacteriological Results.

    (Audit Dairy).

    Direct delivery from Dairy in enclosed

    vehicle. Visual check.

    Direct delivery from Dairy in

    refrigerated vehicle. Agreed delivery

    temperature for the cream of less than 8 C. Delivered when bakery open.

    Check Temperature of Vehicle,

    between pack temperature, temperature

    of the cream.

    Store refrigerated/cool (below 8 C).

    Monitor temperatures of the refrigerator

    daily.

    Store containers away from raw food.

    Store on separate shelves. Store above

    raw food. Separate chillers for raw food.

    Ensure cream is date-coded. Use on

    first-in-first-out basis. Rotate stock.

    Observe use by dates.

    Opening procedure, ensure any sealing

    strips are removed and disposed of.

    Use clean and sanitised equipment and

    utensils. Rinse equipment after cleaning.

    Cleaning checklists or schedules.

    Whip in a cool area of the bakery. Whip

    only what is required at that time. Use a

    refrigerated whipping machine.

    Staff awareness, training in basic

    hygiene procedures. Hand washing.

    Covering of cuts. Reporting of any

    diarrhoeal illness, vomiting or infected

    cuts etc. Strict personal hygiene rules.

    Strict personal hygiene rules, protective

    clothing, good house-keeping. Regular

    inspection and maintenance of

    equipment and utensils.

    Possible Control and Monitoring ProceduresStages on Flow Chart Possib le Hazards

    14 Food Safety (General Food Hygiene) Regulations 1995 Guid e to compliance by Bakers

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    Storage of Whipped

    Cream

    Filling Savoy Bag

    Piping

    Storage of Savoy Bag

    Packing/ Wrapping

    Storage

    Dispatch

    Bacterial Cross-Contam ination.

    Contamination w ith foreign bod ies.

    Growth of Bacteria.

    Bacterial and / or physical

    contamination.

    Foreign bod y contamination.

    Bacterial contam ination from staff.

    Bacterial growth in bulk cream.

    Bacterial growth du e to continual

    use of same savoy bag.

    Bacterial contam ination from staff.

    See Storage of Whipp ed Cream.

    Bacterial growth .

    Contamination from d irty trays.

    Contamination by fragments of

    packaging.

    Contamination from residues of

    previous p roducts on equipment.

    See Storage of Whipp ed Cream .

    Cross-Contamination.

    Bacterial growth .

    Segregation. Store covered. Store on

    separate shelves, store cream above raw

    food including shell eggs. Store in

    separate chiller to raw food.

    Store covered.

    Store refrigerated or in a cool place(below 8 C).

    Monitor temperatures of the refrigerator

    daily.

    Use new disposable savoy bags. Use

    clean and sanitised savoy bags.

    Cleaning checklists or schedules.

    Ensure savoy bags and equipment are

    undamaged.

    As previous (Whipping).

    Minimise time out of refrigerator.

    Return to refrigerator after filling savoy

    bag.

    For long periods of creaming, change

    savoy bags regularly.

    Chilled preparation area.

    As previous (Whipping).

    Minimise time out of refrigeration after

    piping.

    Use clean trays.

    Line with clean food grade paper

    (unwrapped goods).

    Ensure inserts/trays are free of debris,

    remove packaging waste regularly.

    Ensure equipment is clean and sanitised

    regularly.

    Cleaning checklist or schedules.

    Segregation of raw and ready-to-eat

    products. Dispatch in separate trays,

    cover or stack the trays, store ready-to-

    eat above raw products. Use separate

    racks.

    Minimise time out of temperature

    control. Pre-cool the cream cakes prior

    to dispatch. Dispatch in insulated boxes.

    Use a refrigerated vehicle.

    Stages on Flow Chart Possib le Hazards Possible Control and Monitoring Procedures

    2: Hazard Analysis System 15

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    EXAMPLE OF A PRO DUCTIO N FLOW CH ART FOR M EAT PIES

    (NB THIS D OES INCLUDE THE PROD UCTION O F THE PASTRY)

    GO OD PRACTICE

    Sour ce of Meat

    Delivery of Meat

    Storage of Meat

    Dispensing of Ingred ients for the Filling

    Cooking of th e Filling

    Filling into th e Pastry Shell

    Baking

    Cooling

    Storage

    Dispatch

    NB Time related exemptions from

    temperatu re control for certain typ es of

    meat p ies, pasties and sau sage rolls are

    detailed. See on page 65.

    Cooling of the Filling

    Storage of the Cooled Filling

    Jellying

    Cooling

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    Source of Meat

    Delivery of Meat

    Storage

    Dispense of the

    Ingredients for the

    Filling.

    Cooking o f the Filling

    Contaminated with very high

    levels of bacteria.

    Contaminated with foreign bodies,

    eg bone, plastic, metal.

    Contamination by general debris

    (open trays).

    Contamination from dirty trays.

    Microbial grow th, high levels of

    bacteria possibly causing sliminess

    or sourness (due to poor

    temp erature control,

    non-refrigerated vehicle, chiller unit

    malfunction.)

    Growth of bacteria due to p oor

    temp erature control.

    Contaminated with p iece of plasticfrom d elivery tray broken off in

    storage.

    Contaminated by p iece of plastic

    film/ bag from meat wrapping.

    Contaminated by p lastic or metal tie

    on bag.

    Contaminated by p iece of film wh en

    cutting/ tearing open knotted bag.

    Contamination by pap er string from

    dry ingred ient packaging.

    Inadequate cooking, bacteria n ot

    destroyed.

    Possible Hazard s and Controls for Meat Pies

    Stages on Flow Ch art Possible Hazards

    Reputable Suppl i er . If smal l l ocal butch-

    er , vi sit annual l y. Ensur e clean, wel l

    managed, fr ee f r om pests.

    Del i ver cover ed or wr apped i n pl asti c or

    i n

    plastic bags.

    Deli ver i n clean tr ay.

    Agr ee a del i ver y t emper atur e for the

    meat, ( pr efer ably 5 C or l ess) . Take

    temper atur e of the vehicl e. Pr obe between

    packs or pr obe the meat on del i ver y.

    Stor e r efr i ger ated ( pr efer ably below 5

    C) .

    Moni tor temper atur es of t he r efr i ger ator

    dai l y. Recor d temper atur es. Pr ocess

    i mmediatel y on ar r i val .

    Check t r ays undamaged.

    Check f i l m i n one pi ece, no fr agments

    missing.

    Meat del i ver ed i n highly col our ed pl asti c

    f i lm .

    Do not accept bags wi t h pl ast i c or metal

    ties.

    Do not accept k notted bags, f ol d fi l m overmeat.

    Cut bag cl eanl y bel ow t he knot, account

    2: Hazard Analysis System 17

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    Cooling of Filling

    Storage of Filling

    Filling into Pastry Shell

    Baking

    Growth of bacteria not killed in

    cooking.

    Contamination from dirty trays.

    Contamination by raw m eat from

    trays.

    Contamination by foreign bod ies.

    Cross contamination of cooked

    filling from raw food.

    Growth of bacteria.

    Contamination by dirt.

    Contamination by previous raw

    filling.

    Contamination by food poisoning

    bacteria from sta ff.

    Contamination by foreign bodies

    from staff (hair, jewellery).

    Bacteria not k illed, cooking tim e

    inadequate.

    Pour f i l l i ng i nto shal l ow metal tr ays.

    Al l ow t o cool i n baker y f or two hour s then

    r efr i ger ate at 8 C or l ess.

    Use cl ean tr ays.

    Use di ffer ent tr ays for cooked fi l l i ngs.

    Put t r ays on r acks wi th small gap between

    each tr ay. Once cool , l i d, cover tr ays.

    Stor e cooked fi l l i ng away fr om r aw f ood,

    par ti cular l y meat and vegetables. Stor e

    cover ed. Stor e on separ ate shelves cooked

    above r aw. Stor e i n separ ate ar eas of t he

    chi l ler . Use

    di ffer ent chi l l er s for cooked and r aw.

    Stor e r efr i ger ated at 8 C or l ess.

    Monitor

    temper atur es of r efr i ger ator dai l y.

    Recor d

    temper atur es.

    Equi pment cl eaned and disi nf ected aft eruse. Visual Check.

    Cl eani ng Checkl i sts.

    Cl eani ng Schedul es.

    Staff tr ai ned how t o cl ean, i mpor tance of

    cl eani ng.

    Equi pment t hor oughl y cl eaned and di si n-

    fected af t er use.

    Pr oduct made at dif f er ent t i me ( adequate

    ti me for cleaning) .

    Pr oduct m ade on dif fer ent day.

    Di ff er ent equi pment used for r aw meat

    f i l l ing .

    Visual check.

    Cl eani ng Checkl i st.

    Cl eani ng Schedul es.

    Staff tr ai ni ng, awar e of hazar ds.

    Staff wash hands af ter goi ng to the toi l et .

    Awar e of need to r epor t i l l ness, not t o

    Stages on Flow Chart Possib le Hazards

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    Cooling

    Jellying

    Cooling

    Storage

    Dispatch

    Growth of bacteria not killed by

    cooking.

    Contamination by d irt or foreign

    bodies on th e trays or cooling w ire.

    Contamination of gelatine pow der

    by paper/ string from ingredient

    packaging.

    Contamination from dirty

    equipment.

    Growth of bacteria in gelatine du e to

    inadequate heating.

    Contamination of the gelatine by dirt

    or bacteria from dirty jellying

    equipment.

    Contamination of the gelatine by

    foreign bod ies from the staff.

    Bacterial contam ination from staff.

    Growth of bacteria through slow or

    inadequate cooling.

    Cross contamination from r aw food.

    Growth of bacteria.

    Cross Contamination

    Contamination from dirty trays

    Grow th of Bacteria

    Tr ansfer / sli de meat pi es on to col d tr ays

    or

    cool i ng wir es.

    Al l ow to cool in baker y for 2 hour s then

    r efr i ger ate at 8

    C or l ess.

    Use cl ean tr ays or cool i ng wi r es. Vi sual

    check.

    Opening pr ocedur e f or i ngr edi ent packag-

    i ng. Vi sual check of i ngr edi ents.

    Use cl ean equipment. Vi sual check.

    Ensur e gel ati ne i s vi sual l y boil i ng i mme-

    diately befor e use.

    NB For Scotl and, t her e i s a speci fi c r egu-

    l ati on i n the Food Safety ( Temper atur e

    Contr ol ) Regul ati ons 19 95 r egar di ng the

    handl i ng of

    gel ati ne ( see page 76 ) .

    Use cl ean and sani ti sed j ell yi ng equi pment.

    Str i ct per sonal hy gi ene r ules, pr otecti ve

    clothing.

    Staff awar eness, tr ai ni ng i n basi c hygiene

    pr ocedur es. Hand washi ng. Cover i ng of

    cuts. Repor ti ng of any di ar r hoeal i l l ness,

    vomi ti ng or i nfected cuts. Str i ct per sonal

    hygiene r ul es.

    Refr i ger ate immedi ately after j ell yi ng at

    8 C or l ess.

    Stor e away f r om r aw food, par ti cul ar l y

    meat and vegetables. Stor e cover ed. Stor eon separ ate shelv es above r aw f ood. Stor e

    Stages on Flow Chart Possib le Hazards

    2: Hazard Analysis System 19

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    GUIDANCE ON GOOD PRACTICE

    HAZARD ANALYSIS FORM

    A blank suggested Hazard Analysis form is provided, as are a few examples

    of how to do a Hazard Analysis.

    The following p hrases may h elp wh en deciding w hat to wr ite:-

    Hazard:- What can go wrong?

    Control:- What can I d o about it, can I eliminate the

    hazard or redu ce it to a safe level, what

    preventative measures are there?

    Monitoring:- How can I check?

    Corrective Action :- What if its not r ight?

    Ad ditional column s can be add ed to the form if you w ish. These could

    includ e the person respon sible or wh at records are to be kept.

    20 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    2: Hazard Analysis System 21

    EXAMPLE OF A HAZARD ANALYSIS FORM

    Product________________

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    Stage

    in

    Process

    Delivery of

    ingredients

    Ingredients

    covered by

    statutory

    temperature

    controls

    Dispensing

    Mixing

    Hazard

    Packaging

    contaminated or

    damaged.

    Infested.

    Bacterial growth

    du e to storage at

    the wrong

    temperature.

    Contamination of

    flour by packaging.

    Contamination of

    mix by flour bag

    packaging.

    Contamination by

    dirty equipment.

    Control

    (underline

    Critical

    Control Points)

    Reputable Sup plier.

    Agreed m ethod of

    delivery, clean

    pallets, lined w ith

    cardboard , palletfilm w rapped ,

    delivered on

    enclosed lorry.

    Agreed delivery

    temperature, eg

    below 8 C.

    Use easy open

    bags, follow

    procedure on the

    bag.

    Remove string

    stitching cleanly

    and dispose of in

    waste bin.

    Do not open over

    the mixing bowl.

    Use clean

    equipment.

    Monitoring

    Procedure

    Visual check on

    arrival, record

    findings.

    Check temp erature

    on arrival and

    record.

    Visual check of

    sur face of the flour

    prior to tipp ing.

    Visual check. Staff

    following

    procedure.

    Visual check.

    Cleaning checklist.

    Cleaning

    schedules.

    Corrective

    Action

    Reject

    unsatisfactory

    stock.

    If above 8 C seek

    ad vice, reject.

    Remove pieces of

    packaging, string.

    Instru ct staff to

    follow procedu re.

    Instru ct staff to

    follow procedu re.

    Reclean.

    EXAMPLE OF A PARTIALLY COM PLETED HAZARD ANALYSIS FORM

    22 Food Safety (General Food Hygiene) Regulations 1995 Guide to compliance by Bakers

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    This section p rovides guidance on the ten Ch apters comp rising

    Sched ule O ne of the Food Safety (Gen eral Food H ygiene)

    Regulation s 1995, with the exception of Chap ter III wh ich is not

    app licable to the bakin g indu stry.

    Apar t from Chap ter X, the guidance is laid out in three colum ns:-

    Colum n One

    This quotes the p rovisions of each Chap ter compr ising Sched ule 1

    and lists the legal requirements.

    Column Two

    This provides gu idance on the legal requiremen t in Column One

    and sets out wh at practical measu res can be taken to comp ly with it.

    Colum n Two m ust be read in conjun ction w ith Column O ne.

    Whilst the guidan ce provides a recomm end ed w ay of complying

    with the legal requirement, it may be possible to comp ly with the

    Regulations by an alternative means. You d o not have to follow th e

    recomm end ations in this Guide.

    Column Three

    This gives examp les of good practice. It is NOT a legal requ iremen tto follow the ad vice on good practice.

    In some instances, the ad vice in the good practice column will

    further explain an d/ or illustrate by examples the recommend ation

    on compliance given in Column Two.

    The ad vice in the good practice column is not comprehensive.

    It is up to the prop rietor of the bakery wh ether they wish to heed

    and implement the advice given or not. The advice has no legalstand ing with regard to enforcement or comp liance with the

    Regulations.

    3: The Rules of Hygiene 23

    Part 3 THE FOOD SAFETY (GENERAL FOOD HYGIENE)REGULATION S 1995

    THE RULES O F HYGIENE

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    Schedu le 1

    Rules of Hygiene

    Chapter IGeneral requirements for food p remises (other than moveable and / or temporary

    premises such as marqu ees, market stalls, mobile sales vehicles)

    Legal requirement

    1. Food premises must

    be kept clean

    and maint ained in good

    repair and condition.

    Advice on good practice

    It is good practice to 'clean as you go'.

    The standard of cleaning should be

    checked by a nominated person/

    manager/proprietor. Cleaning checklists

    and/or cleaning schedules should be used

    to ensure that all areas and items of equip-

    ment are cleaned regularly and nothing is

    overlooked. (See Appendix 1, 2, 3). The

    structure and services eg store rooms

    extract ventilation should be cleaned peri-

    odically. The frequency will depend on

    the speed of soiling and potential for

    infestation.

    In flour stores and lofts, depending on the

    build up of flour dust, walls should be

    cleaned at least weekly and ceilings,

    rafters and roofs at least monthly.

    It is good practice that the periodic clean

    for more complex plant and extract and

    ventilation systems is a deep clean involv-

    ing varying amounts of

    dismantling of the equipment or

    provision of access panels to allow all

    areas to be cleaned. This deep clean willin many instances be part of the

    routine servicing and maintenance of the

    equipment and may only take place once

    or twice a year. Often the work will be

    done by specialist contractors. In this

    instance a clear schedule of works should

    be drawn up and agreed.

    It is preferable to vacuum up spillages.

    There should be a regular inspection of the

    premises, preferably documented, to iden-

    tify areas requiring repair or

    refurbishment.

    Repairs should be carried out regularly, eg

    monthly.

    Gu ide to compliance

    Food pr emises must be cleaned

    regularly. The p rodu ction of bakery

    products will inevitably lead to flour

    du st entering the atmosphere and

    settling on to sur faces. A film of flour

    dust on such surfaces is acceptable

    du ring prod uction, even if prod uction

    is not currently taking p lace in that

    area. Similarly there will also be a

    build up of working dirt and d ebris on

    the floor and other surfaces. These

    mu st be removed once the shift has

    finished. In some bakeries, depend ingon wh o does the cleaning and because

    of the variation in the shift ending

    times, there will be a gap between the

    shift end ing and the cleaning

    beginning.

    The standard of cleaning necessary will

    also vary between parts of the prem ises

    eg produ ction areas and the warehouse

    or store room, p articularly wh ere areas

    are only cleaned on a periodic basis eg

    weekly, month ly, 3-monthly. Providing

    there is no evidence that cleaning isbeing neglected, small amoun ts of du st

    and debris are to be expected and are

    acceptable. Major ingred ient spillages

    mu st be cleaned up as soon as

    practicable. How ever, very light

    seepage from the end of the bag does

    not justify the stripping d own of a

    pallet and cleaning of all the stock and

    the pallet. In flour stores and flour

    lofts, particularly where flour tipping is

    taking place, there will be flour dust

    presen t on most surfaces. All spillages

    mu st be removed d aily.

    Food premises must be maintained to a

    standard that will facilitate cleaning,

    bearing in mind what th at part of the

    premises is being used for. Damage

    can occur at any time to structural

    surfaces. Minor wear and tear such as

    small areas of worn or chipped

    paintwork or p laster, cracked floor and

    wall tiles, must be attended to on a

    regular basis. If the damage is in a

    place which could result in prod uct

    contamination eg on a roof beam above

    a prep aration area, any loose materialshould be removed immediately and

    the area made good as soon as

    possible.

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    Legal requirement

    2. The lay out , design,

    construction and siz e of

    food premises shall -

    (a) permit adequate

    cleaning and/or

    disinfection;

    (b) be such as to

    protect against t he

    accumulat ion of dirt,

    contact w ith toxic

    materials,

    the shedding of

    particles into food

    and the formation of

    condensation or

    undesirable mould on

    surfaces;

    Gu ide to compliance

    The size of the bakery and the

    equipm ent layout mu st either allow

    access for cleaning around the

    equipment or the equipment must be

    moveable. Materials used in

    construction will dep end in some

    instances on the u se to which an areaor room is to be put an d the typ e and

    frequency of cleaning which will be

    required in that area. For areas wher e

    no open food is stored or hand led eg

    store room, warehouses, bare brick or

    breeze block walls are acceptable, the

    floor can be of concrete and the inner

    surface of the roof can be precast

    concrete, metal decking, wood . In

    flour lofts, a wooden floor, and roof

    with exposed wood en rafters and

    beams is acceptable. (See Appen dix 4,

    5).

    Ledges and inaccessible areas should

    be kept to a minimum .

    All building materials must be safe for

    use near food. They must not release

    toxic vap our s or toxic mater ials

    through contact.

    The use of mater ials for ceilings/ roofs

    which because of the environmental

    cond itions are likely to shed par ticles

    of paint, plastic, plaster, fibres mu st be

    avoided.

    Where such problems arise, the loose

    material mu st be removed and the

    affected area m ade good or covered in

    as soon as possible.

    Where steam or excessive hu midity

    occurs some form of natur al or

    mechanical ventilation/ extraction

    should be provided. Alternatively, theprovision of add itional heat or better

    insulation may prevent condensation.

    Where cond ensation is still occurring

    due to a particular process and/ or an

    inherent problem with the

    design/ construction of the building

    and add itional ventilation is

    impractical the affected areas must be

    cleaned and / or redecorated regularly.

    Advice on good practice

    Bare brick or breeze block walls should be

    painted, preferably with an epoxy resin

    based paint.

    Concrete floors should be sealed.

    Wooden floors should be sealed.

    Wall, floor junctions should be coved.

    Overhead services such as cable trays,

    pipe runs should be kept to minimum and,

    if possible, a suspended ceiling installed

    beneath. Pipe and cable runs should have

    a smooth cleanable finish, U section fit-

    ments should be avoided or installed

    upside down to prevent dust and dirt col-

    lecting. Services, light units should be

    mounted flush to ceilings/

    roofs or on rods or cables and

    preferably not chains. Pipework should

    not be boxed in because of the risk ofinfestation.

    Any extract or ventilation system should

    be cleaned and serviced regularly to

    ensure it is operating at optimum

    efficiency.

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    Legal requirement

    (c) permit good food

    hygiene practi ces,

    including protection

    against cross

    contamination between

    and during operations,

    by foodstuffs,

    equipment,

    materials,

    water,

    air supply

    or personnel

    and ext ernal sources of

    contaminat ion such as

    pests; and

    Gu ide to compliance

    The layout must provide sufficient space

    to allow high risk foods to be p repared

    safely. Where the same equipm ent and

    work surface is used, the preparation

    mu st take place at different times and the

    work su rfaces and equipmen t cleaned

    and disinfected in betw een.

    Where the same temperature controlled

    storage facility has to be used, raw foods

    mu st be stored aw ay from or below

    cooked/ ready to eat foods.

    Equipment requ irements are detailed in

    Chap ter V.

    Materials must not present a risk of

    contamination and mu st be cleanable.

    Water mu st be potable. See Chapter VII.

    See provisions 5, 6 and 8 of this Chapter

    and Chapter II 1(d).

    Facilities for personal hyg iene mu st be

    provided.

    See prov isions 3 and 9 of this Chap ter.

    Premises must be constructed an d

    maintained so as to d eny access and

    harbourage to p ests.

    See Chap ter II(d), Chap ter VI 3 and

    Chap ter IX 3.

    Advice on good practice

    High risk foods should be prepared in seg-

    regated areas or rooms in the

    bakery.

    Possible entry points for pests should be

    proofed. Holes in the external fabric

    which could allow pests in should be

    sealed eg with concrete or cement and if

    necessary mixed with wire wool. Where

    pipes, cables, trunking or ducting pass

    through internal or external walls, all

    holes and gaps should be filled. External

    doors should be rodent-proof (eg bristle

    strips, rubber compression seals for rollershutters, metal kickplates). Windows in

    other parts of the bakery and ventilation

    systems may require insect-proofing.

    External

    openings or doors may require proofing

    against insects (eg insect-proof screen

    doors, plastic strip curtains, rapid rise

    doors). The perimeter of the building

    should be kept clean and tidy. Any such

    external storage should be kept to a mini-

    mum as this will provide a

    harbourage for pests. The areas should be

    inspected regularly and unnecessary items

    removed. The perimeter should be free of

    vegetation with a hard stand or gravel bor-

    der where possible.

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    Legal requirement

    (d) prov ide, w here

    necessary, suitable

    temperature conditions

    for the hygienic

    processing and s to rage

    of products.

    3. A n adequate num berof w ash basins must be

    available, suitably

    located and designated

    for cleaning hands .

    Gu ide to compliance

    Provided the p reparation can be carried

    out safely, eg by limiting the preparation

    time, temperature controlled (chilled)

    preparation areas or rooms for high risk

    prod ucts are not required. Temp erature

    controlled storage facilities mu st be

    provided for those ingredients andfinished prod ucts which are required to

    be kept refrigerated . These mu st be

    capable of keeping the food at the

    required temperatu re. Raw ingredients

    and cooked, ready to eat products must

    be kept segregated by storing in separate

    areas of the refrigerator or on separate

    shelves with cooked abov e raw. (See

    Cha pter IX (2)).

    The number of wash hand basinsrequired will dep end on a num ber of

    factors, including:-

    (a) The nature of the products being

    produ ced i.e. high risk, medium or

    low risk.

    (b) The amount of automat ion, or is

    there a lot of hand work.

    (c) The frequency of handwashing

    needed.

    (d ) The number of st aff.

    (e) The size and layout of the bakery.

    Utensils, equipment or clothes must n ot

    be stored or washed in wash hand basins,

    which m ust be kept free at all times and

    designated for cleaning han ds.

    There must be a wash basin situated close

    to or within the toilet area. Han d

    washing facilities must be p rovided at

    strategic places in the production area.

    Advice on good practice

    The performance of the refrigeration

    equipment should be checked by

    monitoring their temperature. It is good

    practice to record the checks. (See

    Appendix 6).

    The equipment should be serviced

    regularly.

    When preparing high risk ready to eat

    foods, it is good practice to either chill the

    food eg refrigerated cream machine or

    chill the environment eg chilled

    preparation room, or carry out the prepara-

    tion at a cool time of the day eg early

    morning. See provision 5 of this Chapter

    for more details and Part 4 on the Food

    Safety (Temperature Control) Regulations

    1995. Separate

    refrigerated facilities should be provided

    for raw and cooked/ready to eat

    products.

    Commercial/industrial refrigerators and

    freezers should be used. Separate

    storage facilites should be provided for the

    storage of ingredients and unbaked

    partly-finished products to those for baked

    and/or ready to eat finished

    products.

    Wash hand basins should be provided inareas, rooms where high risk foods are

    prepared/produced. Where possible wash

    hand basins or troughs should be situated

    at the entrance to production areas.

    Glazed earthenware basins are

    acceptable, but are prone to

    discolouration, cracking and wearing of

    the glaze over time and to damage.

    Stainless steel wash hand basins are pre-

    ferred.

    Access to the wash hand basins should not

    be obstructed.

    Wash hand basins should be suitably

    marked, eg hand washing only.

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    Gu ide to compliance

    The Workp lace (Health , Safety and

    Welfare) Regulat ions 1992 ap ply (See

    App end ix 7). For existing bakeries,

    Schedule 1 applies and the minimu m

    requirement is one lavatory for u p to 25

    persons, but separate male and female

    lavatories must be provided .

    For new p remises or any major

    conversions, Regulation 20 app lies. The

    minimum requirement where only men

    are employed is one lavatory for up to 15

    men. Where males and females are

    employed, the minimum requ irement is

    one toilet for up to 5 persons.

    The lavatories must be connected to aneffective drainage system v ia a watertrap.

    There must be an intervening space

    between the toilet and a room whereopen food is handled. No food or

    ingredients should be stored in this

    intervening space.

    Where there is no demonstrable risk

    because food is wrapp ed or p ackaged eg

    store room, warehou se, dispatch area, the

    amou nt of intervening space n ecessary

    will depend u pon w hat is necessary to

    permit good hygiene practices in the

    par ticular circum stances of the case.

    Han d operated tap s and mixer taps are

    acceptable. Hot w ater can be piped froma hot water tank or from a w ater heater

    situated close to or above the wash hand

    basin. The water heater can supp ly both

    a wash hand basin and a w ashing up

    sink.

    A supp ly of soap (liquid or tablet) or

    hand cleansing detergent or other

    materials for cleaning han ds m ust be

    provided.

    Hand drying facilities must be availableat all times and may includ e:-

    - d isp osable pap er tow els,

    - fabr ic rolle r towels in cabinet s,

    - p ap er roller tow els in ca bin et s,

    - clea n w ash able fa br ic tow els

    (changed frequently),

    - warm air d ryers.

    The sink used for washing food m ust not

    be used for hand washing. Where food iswashed , a separate wash han d basin

    should be provided

    Advice on good practice

    Toilet facilities should be within the main

    bakery building. Where external toilets

    have to be used the walk-way to them

    should be covered.

    Where open food is handled, the

    intervening space should be ventilated bynatural or mechanical means.

    A sign saying "Now Wash Your Hands"

    should be displayed on the back of the

    cubicle doors and/or in close proximity to

    the wash hand basins in the

    lavatories.

    Non hand operated taps eg knee

    operated, photo cell controlled are prefer-able, particularly where high risk foods

    are handled. Water should be supplied at

    a regulated temperature.

    However, where the water is not at a con-

    trolled temperature a plug should be pro-

    vided.

    A liquid bactericidal soap from a

    dispenser is recommended, particularly in

    areas where high risk foods are

    produced.

    Where warm air dryers are provided intoilets there should be sufficient so that

    staff are not kept waiting. The use of toi-

    let paper for drying hands should be pro-

    hibited.

    Bins for used paper towels should be pro-

    vided and emptied regularly. There should

    be a system for ensuring clean towels are

    always available.

    Individual washable fabric towels should

    not be used in high risk areas.

    Legal requirement

    An adequate number offlush lavatories mustbe available andconnected to aneffecti ve drainagesystem.

    Lavatories must not

    lead directly into roomsin w hich food is

    handled.

    4. W ash basins for

    cleaning hands must beprovided w ith hot and

    cold (or appropriately

    mixed) running water,

    materials for cleaning

    hands

    and for hygienic drying.

    W here necessary, t he

    provisions for w ashingfood must be separate

    from t he hand-w ashing

    facility.

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    Legal requirement

    5. There must be

    suitable and sufficient

    means of natural or

    mechanical ventilat ion.

    Mechanical air flow

    from a contam inatedarea to a clean area

    must be avoided.

    Ventilation systems

    must be so

    constructed as t o

    enable filters and other

    parts requiring cleaning

    or replacement to be

    readily accessible.

    6. A ll sanitary

    conveniences w ithin

    food premises shall be

    provided w ith adequate

    natural or mechanical

    ventilation.

    7. Food premises must

    have adequate natural

    and/or artificial

    lighting.

    Gu ide to compliance

    Ventilation either natu ral or mechan ical

    mu st be provided to ensure an excessive

    build u p of heat and/ or humidity which

    could compromise the safety of the food

    does not occur. In areas such as toilets,

    store rooms and other areas where there

    is no large heat sou rce air bricks, louvres,open w indows or small mechanical

    extractors are sufficient. For produ ction

    areas in small bakeries openable

    wind ows can be sufficient and any

    mechan ical extraction will normally be

    localised to th e heat sou rce. The

    Regulations do not requ ire a set num ber

    of air changes per hou r.

    Inlet ducts for the air supply forprod uction areas mu st be located aw ayfrom extract vents from such areas astoilets, van sheds, wash up areas, rawmeat prep aration areas and waste storageareas, so as to prevent a ir beingmechanically draw n from a contaminatedarea to a clean area.

    Filters and any other parts of the systemthat req uire cleaning mu st be accessible.This may requ ire the fitting of accesspanels.

    Natural ventilation can be by air bricks,louvres or openable wind ows.Mechanical ventilation can be of integralextract fan or part of a ventilation system.The ventilation provided mu st beadequ ate to prevent as far as possibleaerosols or offensive odours permeatingfood rooms.

    Light levels m ust be sufficient to allow

    safe food han dling, effective cleaning and

    pest control to take place.

    Advice on good practice

    External openable windows should be

    insect screened. The screens should be

    kept clean.

    Localised ventilation via extract canopies

    or hoods ducted to outside should be

    fitted above ovens, doughnut fryers and

    other sources of heat and/or steam to

    remove the heat and fumes. Where

    possible filters should be installed in the

    canopy or system to prevent grease and

    dust collecting in the ducting. Normally

    the extraction should be fan assisted. The

    filters should be cleaned regularly. The

    fans should be serviced regularly.

    Further information is contained in theChartered Institute of Building ServicesEngineers Code (CIBSE).

    Filters should be fitted and should be

    removable. Fans should be installed on

    external walls or roofs where they are

    accessible for cleaning or removal to

    allow access to the trunking/ducting.

    The ventilation system should be

    adequately screened against pests.

    Uneven lighting, shadows or glare should

    be avoided. Lights should be enclosed

    where possible, particularly if there is a

    risk of breakage or open food is being

    handled eg diffusers, plastic sleeves orplastic coated fluorescent tubes. Lights

    used in extremes of temperature eg in

    freezers or ovens, should be capable of

    withstanding the conditions.

    Light fittings should be located so as to

    minimise the risk of contact and

    damage. Light fittings should be flush fit-

    ting to assist in cleaning. All walk-in

    chillers and freezers irrespective of size

    should have lights which operate

    independent of the door.

    Suggested light levels are contained in the

    Chartered Institute of Building ServicesEngineers (CIBSE) codes.

    3: The Rules of Hygiene 29

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    Legal requirement

    8. Drainage facilit ies

    must be adequate for

    the purpose intended;

    they must be designed

    and constructed t o

    avoid t he risk of

    contamination offoodstuffs.

    9. Adequate changing

    facilities fo r personnelmust be provided where

    necessary.

    Gu ide to compliance

    There mu st be su fficient fall to allow a ll

    solid and liquid w aste to drain aw ay.

    Inspection points must be ad equately

    sealed. Where sumps and sump pum ps

    are used and there is a risk of

    contamination of foodstuffs, the sump

    mu st have a sealed, air-tight dou blecover. All waste pipes entering the

    system mu st be water trapp ed. Fresh air

    inlets or stack ventilation pipes must

    terminate outside the building, or have

    non-return breather valves fitted.

    Staff must be able to chan ge out of their

    outd oor clothing away from op en food.Depending on the size of the operation

    and the num ber of employees, the

    provision of lockers or cupboard s may be

    adequ ate. Any add itional protective

    clothing eg freezer coat shou ld be stored

    away from open food.

    Advice on good practice

    Fat traps should be cleaned out regularly

    outside of production.

    Sump pumps should be serviced

    periodically. There should be an

    indicator light to show the pump is

    working. The sumps should be cleaned

    out regularly outside of production hours.

    Drains should be laid so that the flow is

    from clean to dirty areas. Gulley drains

    must have a water trap.

    Grids on open floor drains and drainage

    gulleys should be cleaned regularly to a

    set schedule.

    A changing room with facilities for

    storing outdoor clothing and other belong-

    ings should be provided with hangingfacilities for outdoor clothing to dry. It is

    good practice to provide

    individual lockers. There should be

    separate changing rooms for each sex.

    Surfaces should be easy to clean. A recep-

    tacle for dirty work wear should be pro-

    vided.

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    Chap ter II

    Specific requirem ents in rooms w here foodstuffs are p repared, treated or p rocessed(exclud ing d inin g areas and those prem ises specified in Chapter III)

    This Chap ter only app lies to rooms where food is processed. It does not ap ply to storageareas, dispatch areas or other an cillary areas such as toilets or changing rooms.

    Legal requirement

    1. In room s where food

    is prepared, treated or

    processed (excluding

    dining areas) -

    (a) floor surfaces m ust

    be maint ained in a

    sound condition and

    they must be easy t o

    clean and, where

    necessary, dis infect.

    This w ill require the

    use of impervious, non-

    absorbent, w ashable

    and non-toxic

    mat erials, unless the

    proprietor of t he food

    business can satisfy t he

    food authority that

    other materials used

    are appropriate.

    Where appropriate,

    floors must allow

    adequate surface

    drainage;

    Adv ice on good pr act i ce

    A ny damage shoul d be r epai r ed as

    soon as pr act i cabl e, ev en i f i t i s

    onl y a

    t empor ar y r epai r usi ng a f il l er t o

    pr ovi de a cleanabl e sur f ace.

    Wat er can be r emoved by mops,

    squeegees, w et v acuum cl eaner s,

    scr ubber dr i er s. Wher e dr ai ns or

    gull ey s ar e pr ov i ded, t he f l oor

    shoul d slope towar ds them.

    Gu ide to compliance

    Floors must be kep t in a good state of

    repair to enable them to be cleaned.

    The floor does not have to be

    completely smooth, but it m ust be

    cleanab le. Floors in a bakery are

    unlikely to need disinfecting, p rovided

    they are kep t clean.

    The floor must be su fficiently ha rd

    and du rable to remain intact and easy

    to clean. Suitable mater ials include:

    q ceramic tiles;q terrazzo tiles;q concrete suitably sealed or treated

    with a waterproof epoxy resin based

    floor paint or sealed w ith a

    fluorosilicate;q epoxy resins;q metal p late;q natural minerals (slate marble).

    Also acceptable, but not as hard

    wearing, as resistant to physical/

    chemical dam age or th e egress of

    water are:

    q vinyl tiles;q vinyl sheet;

    (See App end ix 5).

    The prov ision of floor d rains or

    gu lleys is not generally necessary,

    where water can be removed by

    manu al or mechanical means.

    Where considerable quantities of

    water are used eg hosing down the

    floor or in specialist wash u p areas,

    floor dr ains or drainage gu lleys must

    be provided.

    3: The Rules of Hy giene 31

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    Legal requirement

    b) w all surfaces must

    be maintained in a

    sound condition and

    they must be easy t o

    clean and, where

    necessary, dis infect.

    This w ill require theuse of impervious, non-

    absorbent, w ashable

    and non-toxic

    mat erials and require a

    smoot h surface up to a

    height appropriate for

    the operations, unless

    the proprietor of the

    food business can

    satisfy t he food

    authority that ot her

    mat erials used are

    appropriate;

    (c) ceilings and

    overhead fixt ures m ust

    be designed,

    constructed and

    finished to prevent t he

    accumulat ion of dirt

    and reducecondensation, t he

    grow th of undesirable

    moulds and the

    shedding of particles;

    (d) windows and other

    openings must be

    constructed to prevent

    the accumulat ion ofdirt.

    Gu ide to compliance

    Walls mu st be kept in a good state of

    repair. Wall surfaces do not have to be

    of one material or typ e, eg tiles with

    painted plaster above or coated

    brickwork w ith washable pan els

    above, are acceptable. Any loose,

    flaky, powd ery material caused bydam age or general deterioration of the

    wall surface or coating which could

    become a contamination risk to

    prod uct, should be removed

    immediately and the wall refurbished

    as soon as p ractical. Suitable finishes

    include:

    q ceramic tiles;q washable painted p laster or

    rendering;q epoxy resin and similar coatings;q fibre glass;

    q plastic cladding;q plastic coated fibre board or

    chipboard;q refrigeration panelling;q metal sheeting.

    In high risk areas wh ere food could

    come into contact with the wall, the

    sur face mu st be disinfected

    period ically. (See Appendix 4).

    Ceilings and overhead fixtures must

    be so constructed and finished as to

    prevent the accumu lation of dirt and

    shou ld be cleanab le. Suitable

    materials include:

    q metal d ecking;q painted p laster or plasterboard;q plastic panelling;q suspend ed ceilings where the p anels

    have a w ashable surface and

    normally can be removed for

    cleaning;q sealed (varnished) or painted wood .

    Ceiling design and / or ventilation oradd itional heat can help to prevent

    condensation. Where mould growth

    does occur the area m ust be cleaned

    and disinfected regularly and / or

    redecorated.

    The window openings, skylights and

    doors shou ld have as few ledges,

    ridges, decorative fixtures as possible.

    Advi ce on good pr act ice

    Wher e ther e is a li