Avelon DIV InterForms Overview

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DM101:Interactive FormsBased on AdobeSoftware: Overview


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Markus Meisl, SAP AG

Matthias Zeller, Adobe Systems, Inc.


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Learning Objectives

As a result of this workshop, you willbe able to:

Understand the requirements in forms-based processes

Explain the background of the SAP/Adobe partnership

Identify business scenarios using Interactive Forms

Know the technological foundation of Interactive Forms


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Need to extend business processes to more users

Integrate internal and external users (managers, employees,

prospects, customers,) into business processes

Overcome limitations of paper-based forms processes

Paper forms are error-prone and easily outdated.

Processes require manual data re-entry.

Process status is hard to track.

Paper forms produce high costs (e.g. production, storage).

Improve electronic forms-based business processes

Avoid redundancy of HTML, e-mail and fax documents

Make creation of electronic forms easier and less time-consuming

Flexibly adjust forms-based business processes

Maintain familiar look and feel to enhance usability

Requirements in Forms-Based Processes


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SAP/Adobe Partnership Overview

SAP/Adobe Strategic Partnership

Partnership signed in June 2002

Solution available with SAP NetWeaver 04

Adobe provides Open technology, de-facto standard for forms

Benefits of combination of PDF with XML

Benefits of SAP/Adobe collaboration Integration of Adobes PDF technology into SAP solutions

Adobe Reader delivered 500 million times worldwide

User-friendly design tool lowers cost of operations

Reuse of existing PDF forms

Natural look and feel of forms

Close linking of processes and forms (real integration)


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Interactive Forms based on Adobe softwareGenerate forms that contain data extracted from core

systems

Use dynamic or static forms

Complete forms online or offline

Allow users to print forms

Accelerate forms-based business processes

Automate paper-based business processes

Solution in SAP NetWeaver 04

Technology is already extensively used in

mySAP ERP Human Capital Management and Financials

(approx. 25 processes)


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Full Integration into SAP NetWeaver

SAP NetWeaver

CompositeA

pplicationFramework

PEOPLE INTEGRATION

Multi-Channel Access

Portal Collaboration

INFORMATION INTEGRATION

Bus. Intelligence

Master Data Management

Knowledge Man.

PROCESS INTEGRATION

Integration

Broker

Business

Process Mgmt

APPLICATION PLATFORM

Java

DB and OS Abstraction

ABAP

LifeCycleManagement

J2EE ABAP


Adobe Document Services


Adobe LiveCycleDesigner



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What Does it Look Like to the End User?

Paper-like layoutSelf-explanatory

Natural look and

feel

User Handling

Save locally

Distribute via email / Portal

Apply digital signature

Print locally

Background Services

Structured data in XML

Pre-filled application values

Pre-filled list boxes, help values,

Automatic data extraction

and integration in application


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Key Capabilities of Interactive Forms I

Exchange data with people and systems,anytime, anywhere

Leverage the power of XML to create interactive

forms containing both business logic and dataAvailable online (with system connection) and

offline (locally)

Available anytime, anywhere with ubiquitous

Adobe Reader

Maintain process familiarity to ensure useradoption

Enable document-based business processes thatare intuitive and familiar

Maintain visual integrity and fidelity


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Key Capabilities of Interactive Forms II

Share information more securely forbetter collaboration

Authenticity of origin

Content integrity

Ensure compliance to meet increasing

regulatory pressures Meet visual regulatory document format

requirements

Deploy multiple digital signature options for sign-off

and approval processes Create secure archives of all form submissions in

Adobe PDF

Support audits by tracking form-related events


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Technology

Demo

Introduction into Forms Requirements

Business Scenarios


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Scenario 1: Structured Correspondence (On/Offline)

SAP Application

Return

Fully automatically

Via employee

Generates

sets of data

at different

times

Automatic selection of

documents or sets of

documents

Automatic filling ofcorresponding fields

Processing

Electronic dispatching

(e-mail, portal) as PDF file

(with individual editing rules)

Printing

Employee

Interactive Forms

Processor

S i 2 F f D t A i iti (O li )


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Scenario 2: Forms for Data Acquisition (Online)

SAP Application

Example:

Assembly line

workerBill of material, material

properties, Q forms, ...

Prefilled according

to location and

worker

S i 3 S t f S l F (Offli )


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Scenario 3: Support for Sales Force (Offline)

mySAP CRM

Generate customer visit

out of campaign

Send filled PDF to sales

representative

@ Sales Representative

Complete form with

customer

Print out for customer as

meeting minutes

Forward form to SAP

system

Automatic processing of

next steps (e.g. order

posting)

@ SAP

E l H R


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Example: Human Resources

Interactive FormsinmySAP ERP Human Capital

Management (SAP Self-Services)

Customer Expectations Quick adaptation of forms-based business

processes when process changes

Fast design and implementation of forms

(IT and business process owners)

Reuse of existing customizing technology (ISR)

and forms

Possibility to print out forms

Interactive Forms in SAP Self Services


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Interactive Forms in SAP Self-Services

Business Scenarios

Personnel Change Requests (e. g. Position Change,Change Employee Group and Subgroup, ChangeWorking Time,) online & print

Requisition Request online & print

Request equipment repair, equipment loss andequipment reassignment online & print

Request adjustment posting for cost centers orinternal orders online & print

Salary Statement print

Time Statement print

Total Compensation Statement print

Design Time Run Time

Example: mySAP ERP Operations


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Example: mySAP ERP Operations

Interactive FormsinmySAP ERP Operations

Many processes in logistics are still paper-based due to

Limited system access for employees

Requirement to add explanatory data

Missing process support in applications (e.g. processesacross various systems and transactions)

Need of a final approval step before entering data intosystem

Customer Expectations

Replace error-prone and often redundant paper-based

processes

Improve process transparency and traceability by

centralizing it in the system

Direct (non-manual) data entry in the system

mySAP ERP Operations: New Product Request*


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Business Scenarios New Product Request

(Create material master data)

Product Change Request

(Change material master data)

Run TimeDesign Time

*The two Business Scenarios New Product Request and Product Change Request are only available for pilot customers with mySAP ERP

2004. They are planned to be general available with mySAP ERP 2005.

mySAP ERP Operations: New Product Request


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Technology

Demo


Business Scenarios

Interactive Forms Design Time


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Interactive Forms Design Time

Java PDF Object ABAP PDF Object

SAP Web Application Server


SAP J2EE Engine

SAP NetWeaverDeveloper Studio

ABAP Workbench

Adobe LiveCycle Designer in Developer Studio


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Adobe LiveCycle Designer in Developer Studio

Data Schema

Web DynproContext

Designer Tools

Palette

Adobe LiveCycle Designer in ABAP Workbench


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Adobe LiveCycle Designer in ABAP Workbench

Field Description

Data Schema

Designer

Tool

Palettes

Interactive Forms Run-Time Architecture


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Interactive Forms Run Time Architecture

Application Code (Java) Application Code (ABAP)

SAP Web Application Server

J2EE Stack ABAP Stack

Document ServiceEJB

Web Services

Adobe Document ServicesCore Components

PDF Object (ABAP)

Web Services

SOAP

SOAP

J2EE ABAP

Application Platform





PDF Object (Java)

Web Services

Related Technologies: Internet Service Request


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Run Time

Web Dynpro application

running in SAP NetWeaverPortal

g q

Design Time

Run Time

Design Time Customizing: ISR

Framework in SAP R/3

Form Design: Adobe

LiveCycle Designerintegrated in ABAP

Workbench


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Internet Service Request Runtime I


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q

Roadmap

Contextual Assistance

Interactive Form Object

Navigation Buttons

Internet Service Request Runtime II


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Header

Contextual Information

Data Entry

Contextual Information

Data Entry

Related Technologies: Guided Procedures


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Guided Procedures is the process layer of SAPs

Composite Application Framework (CAF) in SAP NetWeaver

SAP NetWeaver

CompositeApplicationFramework

PEOPLE INTEGRATION

Multi-Channel Access

Portal Collaboration

INFORMATION INTEGRATION

Bus. Intelligence

Master Data Management

Knowledge Man.

PROCESS INTEGRATION

Integration

Broker

Business

Process Mgmt


Java


ABAP

LifeCycleManagement

Offers flexible, highly

functional workflow

environment

Enables users to easily set

up and execute

collaborative business

processes

Provides reusable

templates for actions

Leverages existing

systems

Uses Web Dynpro user

interfaces

mySAP ERP Operations:Guided Procedures and Interactive Forms


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Guided Procedures and Interactive Forms

Guided Procedures: Lead through the workflow and enable

tracking of the process

Interactive Forms: Each step can be completed offline

Find form

1 2 43

Add data Approve CreateMasterData

Requestor Manager Specialist

Notifications triggered by Guided Procedures

Enterprise

Services

Architecture


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Technology

Demo


Business Scenarios

Demo


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Demo

Summary


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Interactive Forms based on Adobe software provide

substantial benefits, because they

Automate and streamline forms-based business

processes

Are fully integrated into SAP NetWeaver

Combine the benefits of the open technology

standards XML and PDF

Can be deployed in online and offline scenarios

Further Information


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Public Web / SAP Developer Network

www.sap.com: Solution Brief SAP Manager Self-Service: Tools for SmartDecisions and Lower Costs

www.sdn.sap.com Web Application Server

Quick Link Interactive Forms: Featured Content

Adobe: www.adobe.com/sap

Related Workshops/Lectures at SAP TechEd 2004DM152, Creating Interactive Forms in Web Dynpro for Java, Hands-on

DM151, Creating PDF-based Forms for Printing, Hands-on

BPM101, Interactive Form-Based Processes in mySAP ERP 2004, Lecture

SAP Service Marketplace

http://service.sap.com/adobe

Related SAP Education Training Opportunities

http://www.sap.com/education/

(SAP training courses for Interactive Forms coming in 2005)

SAP Developer Network


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Look for SAP TechEd 04 presentations and videos on

the SAP Developer Network.

Coming in December.

http://www.sdn.sap.com/

Questions?


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Please complete your session evaluation.

Be courteous deposit your trash,and do not take the handouts for the following session.

Feedback

Copyright 2004 SAP AG. All Rights Reserved


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