August 2018 THE DIGITAL DRAGNET - American City and CountyA room called the community hub functions...

INNOVATION AT WORKNew o ce designs are cultivating collaboration work exibility among public employees

SHELTER FROM THE STORMHow enterprise open source technology can improve disaster preparedness and response

PERIODICAL

August 2018

Serving government leaders since 1909

GPN Industry Insights | 24GPN Industry Insights

2 6

Facial recognition technology if left unchecked could fundamentally change what it means to be an American | 16

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copy2018 ATampT Intellectual Property All rights reserved All marks used herein are the property of their respective owners

americancityandcountycom | August 2018 1

Editorial DirectorAssociate Publisher Bill Wolpin billwolpinknect365com

Editor ndash Derek Prall derekprallknect365comAssociate Editor - Jason Axelrod jasonaxelrodknect365com

Art Director ndash Wes Clark wesleyclarkknect365com

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International CityCounty Management Association ndash Marc A Ott

Mayor Ocoee Fla ndash Scott Vandergrift

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Subscription Services Department

Customer Service ndash (US) 866-505-7173 (Outside US) 847-513-6022

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Current and back issues and additional resources including subscription request forms and an editorial calendar are available on the World Wide Web at americancityandcountycom Editorial (and Business) offi ce 6190 Powers Ferry Road NW Suite 320 Atlanta GA 30339-2941 To order single copies call (866) 505-7173 (US) or (847) 513-6022 (Outside US) SUBSCRIPTIONS Subscription rates USA 1 year $67 2 years $105 Outside USA (Surface Mail) 1 year $87 2 years $145 Single copies $10 Municipal Index $7595 (Domestic) and $8795 (Foreign) Prices subject to change For subscriber services write to American City amp County PO Box 2100 Skokie IL 60076-7800 USA call (866) 505-7173 (US) or (847) 513-6022 (Outside US) or visit americancityandcountycom REPRINTS Contact Wrightrsquos Media to purchase quality custom reprints or e-prints of articles appearing in this publication at (877) 652-5295 or informawrightsmediacom PHOTOCOPIES Authorization to photocopy articles for internal corporate personal or instructional use may be obtained from the Copyright Clearance Center (CCC) at (978) 750-8400 Obtain further information at copyrightcom ARCHIVES AND MICROFORM This magazine is available for research and retrieval of selected archived articles from leading electronic databases and online search services including Factiva LexisNexis and ProQuest For microform availability contact National Archive Publishing Company at (800) 521-0600 or (734) 761-4700 or search the Serials in Microform listings at napubcocom PRIVACY POLICY Your privacy is a priority to us For a detailed policy statement about privacy and information dissemination practices related to KNect 365 products please visit our Web site at informacom CORPORATE OFFICE KNect 365 1166 Avenue of the Americas 10th Floor New York NY 10036 knect365com

COPYRIGHT 2018 KNect 365 ALL RIGHTS RESERVED

ISSUES amp TRENDS 2 Innovation at Work

New offi ce designs are cultivating collaboration work

fl exibility among public employees

SMART CITIES 6 Shelter from the Storm

How enterprise open source technology can

improve disaster preparedness and response

COMMENTARY 12 Selling Sales Tax

14 Automating Workfl ows

GOVERNMENT PRODUCT NEWS 24 Industry Insights

August 2018 volume 133 number 8

In this issue

ISSN 0149-337X

American City amp County August 2018 Vol 133 No 8 (ISSN 0149-337X) is published monthly by Informa Business Media Inc 9800 Metcalf Ave Overland Park KS 66212-2216 (knect365com)Periodicals postage paid at Kansas City MO and additional mailing offi ces Canadian Post Publications Mail Agreement No 40612608 Canada return address IMEX Global Solutions PO Box 25542 London ON N6C 6B2 POSTMASTER Send address changes to American City amp County PO Box 2100 Skokie IL 60076-7800 USA

FEATURE

16 The Digital DragnetHow facial recognition technology if left unchecked could

fundamentally change what it means to be an American

2 August 2018 | americancityandcountycom

INSIGHT INTO THE LATEST SOCIAL FINANCIAL AND POLITICAL MOVEMENTS SHAPING AMERICArsquoS COMMUNITIES

Rows of cubicles with stationary desks Fluorescent overhead lighting Numerous private ofces Central climate control Meeting areas with long tables Does

this sound familiar Tese are hallmarks of the traditional workplace where private- and public-sector employees alike have spent 40-plus hours each week for decades Itrsquos a familiar layout yet itrsquos one thatrsquos also bland uniform and largely uninspiring However itrsquos also a design thatrsquos on the way out as work preferences and needs continue to change

The community hub area of Milton Garsquos new

city hall which architecture frm Cooper Carry

helped create Photography by Nigel Marson

and inspire new ofce designs While these new designs are commonly being implemented in the private sector some local governments are also introducing them into their renovated and new work spaces In doing so theyrsquore fnding benefts in a change of ofce culture and atmosphere Part of this design shift is due to generational change Te workforce is becoming more technologically savvy as Baby Boomers continue to retire and more Gen Xers and Millennials enter the workplace says Peter Barsuk government and industry leader and principal for global design frm Gensler ldquoWhat thatrsquos doing now

New ofce designs are cultivating collaboration work fexibility among public employeesBy Jason Axelrod

Innovation at Work


The new Nashville

Tenn IT Services ofce

features multiple small

areas like these where

staf can hold meetings

or collaborate

is itrsquos causing us designers to look specifcally at the way people workrdquo Barsuk says It appears people work better when they have the fexibility to work in multiple customizable environments that also foster collaboration Tese capabilities are embodied in recently completed work spaces within three cities the frst foor of Plymouth Minnrsquos city hall which primarily houses its administrative services and parks and recreation departments (completed in March 2018) Nashville Tennrsquos IT services (ITS) department (completed in December 2017) and Milton Garsquos new city hall ofces (completed in March 2017) Moreover these citiesrsquo employees note an evident change in their ofcesrsquo atmosphere ldquoI frmly believe that your work space absolutely and your surroundings impact the work that you dordquo says Keith Durbin Nashvillersquos chief information ofcer and the director of Nashville ITS ldquoIf you are happy or proud in your work area thatrsquos going to be refected in your jobrdquo Possibly the most visible components of the change are the options for more customizable work spaces as well as the slew of diferent working environments that these new ofces contain While Plymouth and Nashville retained cubicles in these new ofces they made changes to better suit a more modern work environment Now Nashville ITSrsquos cubicles are sectioned to place teams and divisions closer together Durbin says Tese areas also contain library tables with dividers to provide another nearby work space that is nevertheless amply spaced away from the cubicles Tese ofcesrsquo cubicles also supplanted stationary desks with sit-stand desks ldquoItrsquos healthier for all of us to be able to adjust how wersquore at our desks all day mdash sometimes sitting sometimes standingrdquo Plymouth Parks amp Recreation Department Director Diane Evans says Milton took such customization a step further and implemented dimmable lighting and a new variable refrigerant fow HVAC system that gives staf members the ability to adjust the temperature in their personal work spaces according to Bob Buscemi Miltonrsquos city architect ldquoYoursquove got to have staf enjoying the

environment theyrsquore inrdquo Buscemi says ldquoTe nicer they feel the environment is the more productivity you get from staf you keep retentionrdquo Instead of being confned to cubicles and the space around them however workers in these new ofces have the ability to work in a variety of unique areas For instance Plymouthrsquos new ofces incorporate hotel spaces mdashhigh-top bar-style tables with seating and connectivity ports at the tables mdash for staf that donrsquot need to be at desks all day ldquoTey can plug their computers and everything in but just belly up to the bar with a laptop get their work done and then head back out into the feldrdquo Evans says Miltonrsquos city hall incorporates hotel spaces that are similar in concept It also features covered porches that let people easily get outside or even work there Buscemi says ldquoTerersquos much more fexibility with your work environments on how you feel like you need to work to get a particular task donerdquo Buscemi says ldquoTings are much more mobile todayrdquo A hallmark of many of these work environments is that they foster collaboration and many types of meetings A traditional ofce would only allow for collaboration in board rooms or conference rooms But ldquosometimes there isnrsquot a need for an hour meeting with 12 individuals Sometimes three people just want to huddle in a space thatrsquos semi-private and we have thatrdquo Nashville ITS Executive Project Manager Pearl Amanfu explains Amanfu is referring to multiple group areas around Nashville ITSrsquos ofce called ldquodrop-in spacesrdquo that allow people to meet in much less formal settings One section in particular has four such spaces in close


issues trends

quarters mdash one has armchairs with little tables while another has high-top tables with barstools Durbin says To emphasize mobility most of the furniture in these spaces is movable Amanfu says Plymouthrsquos Parks amp Recreation Department ofce now has ldquohuddle spacesrdquo consist of casual couches and chairs within smaller technology-enabled spaces to allow for informal meetings Evans says In addition to similar huddle spaces Miltonrsquos new city hall also has unique locations designed to emulate diferent environments in which people commonly fnd themselves Buscemi says A room called the community hub functions as a work cafeacute where Milton city staf can work on a laptop eat lunch or hold small meetings In contrast Miltonrsquos innovation area is an all-glass room with couches thatrsquos intended to feel like a residential area where one can relax create and think outside of the box ldquoWorking in diferent interior environments wersquove felt reenergizes and inspires stafrdquo Buscemi says ldquoSo pulling people out of their standard work environment putting them into a new diferent work environment wersquove re-inspired themrdquo Ample technological features throughout

these spaces such as teleconferencing systems and large monitors enhance the ability for collaboration as well Aesthetic technology such as a departmentally-zoned white noise generator in Plymouthrsquos new ofces a scent machine in Nashville ITSrsquos ofce and Miltonrsquos individualized lighting and temperature control also help maintain a comfortable environment for workers ofcials say Spaciousness also adds to the aesthetics of these new ofces too Te Nashville ITS ofce features a breezeway with drop-in spaces while Plymouth lowered certain walls to allow for better lighting Durbin and Evans say While Plymouth workers previously had to enter public hallways to get from administrative services to parks and recreation and back Plymouthrsquos renovation knocked down walls and private ofces so workers could move back and forth behind secured doors However elimination of those ofces within the renovated ofce space proved to be one of Plymouthrsquos biggest challenges behind the renovation Evans says Shifting to these new spaces can be tough especially with adapting to a new ofce culture ldquoPeople sometimes feel less valued but thatrsquos not really what itrsquos aboutrdquo Evans says ldquoItrsquos to bring them together with everyone

Staf within new ofces

on the renovated frst

foor of Plymouth

Minnrsquos city hall can

work at sit-stand desks

small huddle rooms

and hotel spaces with

connectivity ports


else so they have the opportunity to be more collaborative and [itrsquos] more efective use of spacehellip I think our employees understood what we were trying to dordquo For Milton a major challenge was present in maintaining desirable acoustics but Buscemi says this would be a challenge for any work area ldquoCulturally with acoustics with an open work environment staf have to understand that if they have a conversation with somebody else they really should go to a huddle room and be mindful of the people theyrsquore working aroundrdquo Buscemi says What surprised him however was how quickly his staf adapted to their new ofce digs Originally Milton ofcials expected the cultural change to take several months and require staf training However Milton staf completely embraced the new ofce within the frst two weeks of being there Milton Communications Manager Shannon Ferguson noted that Miltonrsquos human resource director will now often move from his interior ofce and go downstairs to work in hotel spaces within the fnance department during periods like open enrollment ldquoItrsquos really more of a natural-style work environment rather than a forced one in my mind where yoursquore trying to silo somebody into a specifc style of environmentrdquo Buscemi explains Plymouth and Nashville employees have felt the changes in ofce atmosphere too Lit now by natural and LED lighting throughout Evans describes her departmentrsquos new ofce as brighter lighter more conducive to collaboration and not always working in the traditional sense such that people can be more efective at problem solving Durbin calls his workplace changes palpable noting that the ofcersquos collaborationdrop-in spaces are heavily used ldquoWhat wersquore fnding is that a lot of the leadership at the local

government levels are embracing this workplace innovationrdquo Barsuk says of Genslerrsquos clients ldquoTeyrsquore asking the hard questions Obviously therersquos concerns about things like acoustics and privacy But by providing this variety of spaces like the huddle rooms and giving the employees choice wersquore fnding thathellip theyrsquore going through a change in how they perceive the workplace and how they use the workplacerdquo

CONSISTENTLY LEADING THE WAY

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The country experienced a historic year of weather and climate disasters in 2017 with a total of 16 individual billion-dollar disaster events including three tropical cyclones eight severe storms two inland foods a crop

freeze droughts and wildfres Itrsquos no secret that natural disasters are capable of causing vast amounts of destruction including human and material losses Worldwide these traumatic events cause over $520 billion in losses and force 26 million people into poverty every year according to the World Bank

To better understand and protect citizens before during and after natural disasters state and local governments are using a combination of smart sensors and emergency response devices to identify areas

susceptible to intense damage and reach those who may be caught in harmrsquos way From taking advantage of satellite images and crowd-sourced mapping tools to better predict and help prepare for disasters agencies are adopting data analytics as an analytical tool to bolster early warning systems and aid relief eforts in the aftermath of a disastrous event

A survey piloted by Te Economist Intelligence Unit and sponsored by SAS investigated the use of data and analytics in supporting disaster management Te sample included data scientists and professionals across the public private and non-governmental sectors Te survey found that one-third of respondents consider data analytics very efective in advancing disaster management development Furthermore half of those who were surveyed expected signifcant

Shelter from the StormHow enterprise open source technology can improve disaster preparedness and response

By Shaun Bierweiler Vice President US public sector Hortonworks

PROFILING PROJECTS THAT USE TECHNOLOGY AND DATA TO MORE EFFICIENTLY MANAGE SERVICES

Your Trusted Partner for Telematcs

GPS Insight Solves These Challenges


improvement in strengthening early warning systems through such tools Unsurprisingly 46 percent expected data analytics to signifcantly improve the delivery speed of aid and relief

GOVERNMENT AGENCIES ARE FACING A DELUGE OF DATATanks to the advancement of technology and measurement tools agencies are now able to blend big data and weather monitoring to reduce risk or minimize the impact ndash something that would not have been possible just a few short years ago Te availability of new data sources has created new opportunities to optimize risk reduce exposure and create behavior-based products

Agencies gather insights not just from weather events but also from a diverse range of technologies such as sensors geolocation events photographs and social media Based on previous weather patterns state and local governments can be better prepared by developing a model to know what weather tracks or patterns are occurring to better enable evacuation plans For example based on data captured during a major fooding event localities can understand and put up a new dike in an area that is prone to fooding

With such a gargantuan amount of data being created are agencies capable of analyzing assessing and combining it with existing data Additionally despite all of the steps agencies have taken to prepare Mother Nature has a tendency to throw curveballs How do you respond to a change that you did not predict in real-time

Agencies need to have a platform that allows teams to respond to changing natural conditions and provide decisions based on those conditions

ENTERPRISE OPEN SOURCE THE CALM BEFORE DURING AND AFTER THE STORM Enterprise open source solutions can collect organize and store data in an efcient way while also ensuring accuracy when compared to traditional methods Instead of reactive management of disasters agencies can now enter into predictive and proactive risk-reduction services with the help of open source enabled technologies

Trough open source platforms cities can take advantage of their data and obtain solutions that can slice through massive amounts of data to deliver the right intelligence to the right people in real-time Enterprise open source solutions have strong enough processing capabilities to sift through unstructured data quickly and even evaluate archived data with

predictive analytics And because seconds count during times of disaster the real-time processing power of open source could spell the diference between life and death

Te beauty of an open source data platform solution is that it can provide value to government agencies throughout the entirety of the disaster management lifecycle From the early planning stages to long-term recovery an enterprise open source data platform makes it possible for agencies to make the most informed decisions to mitigate risk and save lives It makes it possible to prepare for respond to and recover from disasters in a variety of ways includingbull Using historical data to develop more efective

evacuation strategies and avoid stafng shortagesbull Identifying efcient routes for evacuation during

disasters based on trafc data from previous disastersbull Tracking weather events in real-time to be ahead of

any unanticipated changes in the stormrsquos patternbull Planning and predicting the impact during the event

We created a better way to build healthier productive workspaces

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Taking place Oct 29-30 2018 in Atlanta

the Smart Cities Summit will be co-located

for the first time ever with Industrial IoT

World and IoT Blockchain Summit

disruptive technologies data amp connectivity

innovation procurement seamless

transportation and 5GCybersecurity Hear

thought-provoking case studies from speakers

across the ecosystem including AVIS Budget

Group City of Miami FedEx and more

Backed by over 600 key players from global

enterprises city leaders and technology

professionals Smart Cities Summit is where

resilient and responsive cities are made





The event will explore topics such as new


TECHNOLOGY IS CONTINUING TO MOVE AT AN IMMENSELY FAST PACE AND CITIES MUST KEEP UP WITH THIS CHANGE BY PROGRESSING THEIR IOT INITIATIVES
















to allocate resources early to decrease the falloutbull Using statistical analysis to increase budget

and deploy the appropriate amount of emergency services in the wake of a storm

IMPROVING DISASTER MANAGEMENT

THROUGH DATA SCIENCE

At the end of the day state and local government agencies are challenged with establishing and managing an IT infrastructure on tight budgets oftentimes inhibiting their ability to keep pace with technology advancements while sustaining their legacy systems An enterprise open source platform not only solves the problems agencies are trying to address today but also addresses the challenges that lie in tomorrowrsquos disasters Enterprise-ready solutions reduce integration cost and risk while improving the operational efectiveness and efciency of government infrastructure

We are seeing the adoption of data sciences across the disaster management community make a direct impact in how the private and public sector address disaster situations Te reduction of storage costs and widespread availability of Hadoop platforms

is putting the control of data directly into the hands of agencies Trough the use of open source agencies are making more informed decisions and in turn getting more accurate answers to a wide range of disaster management questions

Enterprise open source solutions are beginning to become more widely leveraged to provide valuable insights and actionable intelligence for government agencies facing preparing for or responding to a natural disaster By managing data in a central platform agencies can collect curate analyze and deliver real-time data to those in need In short enterprise open source software is a fast functional and future-oriented IT infrastructure whose innumerable benefts provide agencies the ability to understand disaster data in real-time while also improving the storage and access of data for historical insights and predictive analytics to prepare for the next disaster

Shaun Bierweiler is the vice present of

US public sector at Hortonworks


Selling Sales TaxBy Doug Jensen

Sales tax has remained a pillar of state and local revenue since its inception almost 90 years ago For many decades the retail landscapemdashand its contribution to state and local treasuriesmdashremained relatively stable However there have

been some key changes in the last decadebull Consumers are increasingly choosing the

convenience of online purchases over products sold in traditional brick and mortar shopping (although a recent US Supreme Court decision South Dakota vs Wayfair Inc may change that it will take a while before the efects are evident)

bull Services and experiential (read non-taxable) purchases are an increasing part of the economy

bull Retail giants like Sears and Walmart are shuttering storefronts across the country leaving local governments facing millions of dollars in lost revenue

Complicating this are changes in the economy and how people spend their money Te Bureau of Labor and Statistics (BLS)s Annual Spending Survey shows that for 2017 Millennials spent just 118 percent of their income on taxed personal services or products With less disposable income and more inclination toward experience spending Millennials and their habits are responsible for leaving $12948 per person per year in untaxed products and services on the table Even the millennial penchant for experiences has not supported traditional products such as hotels and associated taxes the sharing economy (AirBnB VRBO) has captured much of that revenue

Baby Boomers are not helping the retail outlook either In or near retirement they are spending just 116 percent on taxable goods and services while another 20 percent of their spending on goods and services goes untaxed according to the BLS Spending Survey

One remedy handed down from the US Supreme Court in June is the ability to tax online sales regardless of the companyrsquos physical presence in the state Tis may lead to changes in state legislation regarding retail sales tax and it may ofset some of the revenue lost from closed store fronts Tis decision is long overdue since many retail tax laws were adopted in the 1930s as a way to help states work themselves out of the Great Depression But would a rational person 90 years ago have thought it possible to buy a necklace from Minnesota and a laptop from California in the same day without even leaving their home

Te last decade has seen a perfect storm of innovation that our current tax laws were not meant to deal with Te smartphone online retailers the sharing economy and now smart speakers that can order dinner buy household supplies or purchase new shoes with a simple voice command have all become a part of modern commercialism An online sales tax will level the playing feld

Another solution is to amend the sales tax to include more personal and professional services and products and fewer exemptions When sales taxes were frst adopted there were three exempt items food medicine and gold bullion In the intervening 87 years countless exemptions - from aged wine barrels to rescued pets - have been added

Taking a careful look at these exemptions and doing away with some more obscure ones could help cities and counties get more money In California only 30 percent of transactions are subject to taxation leaving on the table 70 percent of what is spent If Davis Calif expanded sales tax to include the non- taxed personal services and products category it could increase annual sales tax to the city by $45 million On a national level the efect would be immense

Wersquove come a long way since the general stores of the 1850s to shopping malls a century later and the big box stores just 30 years ago But we still have a way to go before we can comfortably say there is enough sales tax revenue to support a cityrsquos needs to maintain a high quality of life and to create opportunities for upcoming generations

Doug Jensen is senior vice president with

Avenu Insights amp Analytics which specializes in

revenue enhancement and administration

commentary

Therersquos More Purchasing Power Inside the StarTherersquos More Purchasing Power Inside the Star

Better Savings Empower Brighter Futures for Municipalities with National IPA

No matter what you need no matter what you buy no matter how big or small your city itrsquos all within the star The largest municipal purchasing cooperative in the nation National IPA ofers a publicly solicited contract for nearly every service or product your administration and your citizens need

Step inside the star and view our broad portfolio of contracts at NationalIPAorg


Automating WorkfowsBy Chris Byers

Local governments are under constant scrutiny to provide consistent and responsive customer experiences to every citizenmdashafter all government exists to serve the governed However because government agencies are regularly asked

to do more with less ofcials are increasingly looking to technology to help stretch tax dollars further and give their staf some much needed assistance

Online forms and data capture can make state and local government dramatically more efective Herersquos how digital forms can improve efciency and customer experiences

1 PUBLIC ASSISTANCE

Local and state government organizations are responsible for running public assistance programs that ofer aid (such as fnancial assistance or health benefts) to people in need Online forms increase the application and review process while protecting user identities Herersquos how- Online applications give residents a quick and easy way to request assistance- Data encryption prevents unauthorized users from accessing public assistance program data- WCAG and Section 508 compliance ensures your online government forms are accessible to users with disabilities

2 HIRING

Keeping government positions flled is essential to the success of important programs and community eforts While the hiring process can be cumbersome for organizations with limited resources the right tools can ease the pain To this end online forms have several benefcial oferings- Professional online forms for hiring requests government job applications interview feedback- A fle upload feld allows applicants to easily attach resumes and cover letters to their online applications- An approvals feature automatically routes new applications to the hiring manager for candidate review

3 CITIZEN ENGAGEMENT

Building relationships with citizens or residents is an important - but unspoken - government task Most government organizations engage with the people they serve through community surveys such as an environmental issues survey Workfow automation and online forms can make

communication more efective with these features- Mobile-friendly government forms are easily accessible and meet citizens where they are- Email marketing integrations allow you to automatically add survey respondents to an email list for further engagement- Customizable submission reports you can use to analyze survey feedback

PERMIT MANAGEMENT

From building and zoning permits to transportation permits to large gathering permits government organizations are fooded with permit applications that must be reviewed Look for these features to streamline permit processing- Online permit applications (such as a handicap parking permit form or an application for building permit form) can be embedded or shared on your organizationrsquos website- Electronic signatures allow you to get proper acknowledgement and authorization on permit applications- Automated submission notifcations alert you of new permit application submissions in real time for prompt follow-up

5 GRANT PROCESSING

Te government funds recovery initiatives innovative research and other projects that provide a public service or stimulate the economy Improve your grant processing with these features- Online government grant application forms allow citizens and organizations to provide complete and accurate details on their grant requests- A workfow automation feature can signifcantly streamline grant processing by letting you and your staf easily review edit and comment on grant applications- Notifcation emails that signal new requests

Chris Byers is the

CEO of Formstack

a data management

company

commentary

2018 ICMA Coaching ProgramThrive in local government

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Plushellip

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bull Career Compass monthly

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ICMArsquos FREE 2018 Coaching Webinars

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September 19 RECOGNIZE AND ELIMINATE

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agendas for each webinar



In late June Jarrod Ramos shot his way through the newsroom of the Capital

Gazette in Annapolis Md killing fve and injuring two more According to local reports Ramos was uncooperative after Anne Arundel County police took him into

custody To identify him they used a controversial method ndash facial recognition technology

Te system matched an image of his face against a database of over 10 million driverrsquos license and mugshot photos to confrm the identity of the shooter according to documents obtained by Georgetown University While

systems like these have been in place for years their use by law enforcement is questioned by legal experts and privacy advocates who argue that unless policy is put in place to defne how these systems should be used we might soon fnd ourselves in a surveillance state

Roger Rodriguez a former detective with the New York Police Department and head of their facial recognition program and current director of client relations at Vigilant Solutions a provider of license plate recognition facial recognition and data analytics systems believes much of the trepidation surrounding these systems is unfounded However in order to

How facial recognition technology if left unchecked could fundamentally change what it means to be an American

By Derek Prall

THE DIGITAL DRAGNET


understand the concerns about this technology itrsquos important to frst understand how these systems work

Tere are two main ways facial recognition technology is used in law enforcement Rodriguez explains First as with the Capital Gazette case an image of a suspectrsquos face is acquired and then using a facial recognition system that image is compared to a large database of faces Depending on the state this can be through the department of motor vehicles andor law enforcementrsquos collection of mugshots Te system then produces a list of likely candidates which is then reviewed by detectives

Te second application is using facial recognition systems for real-time monitoring Rodriguez explains at a large event like a Super Bowl or a large-scale protest or demonstration where real-time cameras with the capacity for facial recognition are in use law enforcement can monitor the crowd for specifc individuals He says itrsquos important to note that using this application faces are extracted but not stored ldquoTis is something that needs to be made clear ndash itrsquos not used for pervasive surveillancerdquo Rodriguez says ldquoLaw enforcement strategically deploys [facial recognition] for the purposes of security as an alerting mechanismrdquo

Itrsquos also important to note that these systems have been in place for years without any known cases of abuse Rodriguez says the 911 attacks catalyzed these technologies and shortly thereafter they really

began to expand in the law enforcement world Te NYPD was an early adopter and Rodriguez was in charge of its frst dedicated facial recognition unit He says over the years these systems have improved in their ability to accurately match images and the costs have come down dramatically making it a viable option even for smaller agencies

Rodriguez points out that even though systems are becoming more accurate fears of a ldquoMinority Report-likerdquo future where humans arenrsquot involved in the investigative process arenrsquot warranted ldquoIn the public safety space [this technology] is just a pointer systemrdquo he says ldquoItrsquos a start in the investigative process to quickly identify someone but the need for human involvementhellip is always necessary to vet the softwarersquos resultsrdquo Te systems canrsquot defnitively conclude an identity he explains nor should they be relied on to do so Tere should be policy in place and a well-defned workfow (like the one illustrated on pages 20 and 21) to ensure matches are as accurate as possible Tere are numerous variables that need to be considered and it will always take a human touch to do so ldquoLaw enforcement does not use this to defnitively conclude an identityrdquo Rodriguez says ldquoItrsquos no diferent than fipping through mugshots ndash wersquove simply automated a process that has existed in the realm of law enforcement for many many yearsrdquo

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Rodriguez points to the Capital Gazette case as a textbook example of how this technology should be deployed ldquoIT was a chaotic scene law enforcement did a great job in apprehending him but there were issues identifying him Te good thing about facial recognition is that it doesnrsquot require any contact they were able to take a photo and identify Jarrod Ramos using this technology in a timely manner Tey were transparent about it and I applaud them for their efortsrdquo

Privacy advocates and civil liberties groups however do not agree with Rodriguez To demonstrate the

potential weaknesses of these systems the American Civil Liberties Union recently conducted a test using a popular law enforcement facial recognition program developed by Amazon called Rekognition which falsely matched 28 members of Congress to criminal mugshots

An Amazon spokesperson declined to participate in this story but provided a link to the companyrsquos public statement made by Matt Wood general manager of artifcial intelligence at Amazon Web Services Wood said

ldquoTere has been no reported law enforcement abuse of

STEP 1 IDENTIFY THE IMAGEA face examiner needs to ask the following

when vetting images for quality

STEP 2 RUN THE SEARCH

STEP 3 FACIAL

IDENTIFICATIONDoes the image

meet the criteria for

facial recognition

Good Images

Send them straight

to facial recognition

for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List

When additional profle images

become available utilize them

for a comparative analysis

Ear lobe shapes and patterns

can validate or dismiss your

candidate as a potential match

Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices

during the subjective

facial analysis

Hairline

Ear Lobe Shape

Scars marks amp Tattoos

APPLY DATA FILTERS TO YOUR SEARCH to narrow the returned

list to levels of specifcity for higher accuracy rates

Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools

UNCONTROLLED IMAGESAfter some uncontrolled

images are enhanced

they can be enrolled for

facial recognition search

Does the

image get

rejected

Rejected

Images

INVESTIGATIVE WORKFLOW F


STEP 4 VERIFY YOUR CHOICE STEP 5 THE POSSIBLE MATCH

FIRST LEVEL VERIFICATION

If physical characteristics have been met and a possible

match candidate is selected from the gallery conduct

an immediate background investigation

THE INVESTIGATIVE LEAD

SECOND-LEVEL VERIFICATION

Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime

Review any other factors which make this candidate

a viable choice as a possible match in the facial

recognition investigation

copy2018 Vigilant Solutions VIGILANT SOLUTIONS and the V Logo re trademarks owned

by Vigilant Solutions All content in this brochure is proprietary copyrighted and

either owned or licensed by Vigilant Solutions Any unauthorized use of trademarks or

content is strictly prohibited All rights reserved VS-04092018-FR-IW-01-en

Do not verify a personrsquos

identity based solely on

possible match results

Use other standard law

enforcement procedures

to verify a personrsquos identity

Present your case Show

that all physical similarities

and background check

validations are complete

3-5 people for second-level

verifcation Pitch your match

candidate by discussing

physical similarities and

background validations

Facial recognition search results are investigative

leads only Do not make an arrest based on

a possible match report

Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION

Amazon Rekognition We also have an Acceptable Use Policy (ldquoAUPrdquo) that prohibits the use of our services for lsquo[a]ny activities that are illegal that violate the rights of others or that may be harmful to othersrsquo Tis includes violating anybodyrsquos Constitutional rights relating to the 4th 5th and 14th Amendments ndash essentially any kind of illegal discrimination or violation of due process or privacy right Customers in violation of our AUP are prevented from using our servicesrdquo

Wood added ldquoTere have always been and will always be risks with new technology capabilities

Each organization choosing to employ technology must act responsibly or risk legal penalties and public condemnation AWS takes its responsibilities seriously But we believe it is the wrong approach to impose a ban on promising new technologies because they might be used by bad actors for nefarious purposes in the futurerdquo

However for the ACLU the potential for misusing these technologies is too great In the statement they released after the Rekognition test Jacob Snow Technology and Civil Liberties Attorney at the ACLU Foundation of Northern California said

Probe image AKA

Unknown Suspect

Potential Match


ldquoour test reinforces that face surveillance is not safe for government use Face surveillance will be used to power discriminatory surveillance and policing that targets communities of color immigrants and activists Once unleashed that damage canrsquot be undonerdquo Te statement went on to call on Congress to ldquopress for a federal moratorium on the use of face surveillance until its harms particularly to vulnerable communities are fully consideredrdquo

When reached for comment Matt Cagle a technology and civil liberties attorney at the ACLU of Northern California echoed the sentiments of the ofcial statement

ldquoRight now therersquos a lot of concern that this technology is biased and inaccurate and not proven for public safety usesrdquo he says ldquoBut even if it were 100 percent accurate facial recognition technologies raise several privacy and civil liberty concerns Tese systems allow the government to track where we go what we do and potentially even how we feel Tis is the type of technology that once built can easily be turned against communities in ways that are really bad for civil rights and community trust in law enforcementrdquo

Tere are two main concerns according to Cagle First the potential for false positives ndash like in their congressional test ndash and the mass surveillance of communities ldquoTe results of this test raise the possibility that law enforcement might deploy a facial recognition system that produces inaccurate results and that may lead to mistakes in the feld that harm peoplerdquo he says ldquoTatrsquos totally unacceptable

form a public safety perspectiverdquo He adds ldquoTese are dangerous systems that allow governments to easily track people without their knowledge or consenthellip and thatrsquos exactly why the ACLU is calling on Congress to put the brakes on itrdquo

Jennifer Lynch senior staf attorney at the Electronic Frontier Foundation agrees that wersquore at a turning point with this technology and we collectively need to decide how wersquore going to move forward ldquoWersquore at a point where [the tecnhology] is signifcantly accurate and itrsquos becoming less and less expensive for cities to purchase and law enforcement agencies to userdquo she says ldquoI think wersquoll start to see more uses of facial recognition in the future if we donrsquot place restrictions on cities and law enforcementrsquos ability to use this kind of technologyrdquo

One of her concerns is that technology has far outpaced the regulatory mechanisms of government and these systems are being used virtually unchecked She agrees with the ACLUrsquos position that a moratorium is appropriate until itrsquos better understood and we as a society can come to terms with this technology and understand its impact on our culture Lynch reminds local leaders itrsquos their responsibility to thoughtfully consider the consequences of deploying these systems

ldquoFacial recognition is unlike other technologies in its impact on privacy and civil liberties If we start to see facial recognition deployed on public surveillance cameras then cities will be able to track citizens wherever they go through public spacesrdquo Lynch says ldquoCities need to be thinking big-picture about this ndash where could this go in the future and what kind of restrictions do we want to create now so that fve years down the road we arenrsquot living in a 1984 societyrdquo

Like Pandorarsquos Box Cagle says facial recognition technologyrsquos law enforcement application canrsquot really be undone but its deployment can be put in check ldquoWe think that any law enforcement ofcial that is considering using facial recognition technology should take a step back and not only scrutinize the vendor but have a transparent conversation with the community asking if [the use of the technology] is even necessaryhellip Itrsquos important for government agencies to be thinking about what it means to be experimenting with these infrastructures which once built can be easily abusedrdquo

Purchasing structures and community involvement are also important considerations in the decision to deploy technologies like this Lynch says ldquoWersquove advocated for a model where city governments have control over law enforcement purchases of new technologies and through that kind of a process ndash where itrsquos all out in the open ndash you can get the electorate involved in determining whether facial recognition is right for the communityrdquo she says ldquoI donrsquot think law enforcement should be able to make that decision on their own Tis is too importantrdquo

Practically speaking Lynch feels facial recognition systems should be much harder to access ldquoWe have very

If we accept this type of surveillance it would fundamentally change what it means to be an American We have to ask ourselves is this what we really want


clear restrictions on law enforcementrsquos ability to use other types of technologies for instance to wiretap our phones or to access our emails or track our locationrdquo she says ldquoMainly this is through the use of a warrant that requires an ofcer go to a judge and justify to the judge why they need to use this kind of extremely invasive technology In doing so the ofcer has to prove the use of the technology is tied to a specifc criminal activity and its likely to provide evidence of a crimerdquo What we need to avoid she says is the creation of a digital dragnet where everyone is being surveilled at all times

Whatrsquos at stake Lynch says is the fundamental principles guiding our democracy America was built on the ability of people to walk about in relative obscurity and facial recognition technologies jeopardies that ability ldquoIf you know that the government is watching you at all times yoursquore much less likely to speak out on things that concern you yoursquore much more likely to go with what the general consensus is People are less likely to speak to and interact with people they donrsquot know People are less likely to be political Tis isnrsquot just theory ndash there have been many studies conducted on the impact of surveillance on communitiesrdquo If we accept this type of surveillance Lynch says it would fundamentally change what it means to be an American We have to ask ourselves is this what we really want

Cagle ofers practical advice for local ofcials who

are considering deploying these systems in their community ndash simply put ask them ldquoWe think itrsquos good government for the public to be involved at the earliest point possible before surveillance technology is acquired or usedrdquo he says ldquoWe fnd in many cases current law enforcement tools are adequately serving the publicrsquos needs and dangerous state surveillance technologies arenrsquot going to be necessaryrdquo In Caglersquos mind the potential for abusing these systems far outweighs the beneft of utilizing them

Rodriguez however does not think these 1984 fears are based in reality In fact he recently wrote an article about these fears where he stated

ldquoAs someone who has been immersed in this technology for years I can attest that many of the assertions are unjustifed misplaced and misleading to the general population As I receive my daily news alerts on facial recognition and read the headlines about how law enforcement uses this technology I see language that refects a misunderstanding about how the technology is used in practice and ignorance of facial recognitionrsquos core value with regard to public safetyrdquo He adds ldquoPublic safety agencies are not in the business of using facial recognition technology to violate a personrsquos rights Tere are no cases which support that theoryhellip I will frmly state this is a proven technology that provides great and growing value to public safetyrdquo

Get the latest information on

government trends policies best

practices and case studies right to

your email with our eNewsletters

- Government Update

- Issues amp Trends

- Government Weekly

Visit our website at

americancityandcountycom

SUBSCRIBE TODAY

NEWS ON THE GO


Government Product News Industry Insights Amber Ponce ndash Business Development Manager LiveWall

Q What are green walls

A Green walls also known as living walls are structural and horticultural systems that attach to existing walls to support vertical gardens Tere are indoor and outdoor systems

Q What are the benefts of green walls

A A growing body of evidence supports that communities are healthier when there is greenery and connection to nature Especially in urban environments green space can be so limited Vertical gardens provide greenery even in urban environments where ground-level space is scarce

Q How has your industryrsquos involvement with the public sector evolved over the past few years

A Our industry is involved with the public sector in two ways First local governments more and more support green walls as an element of green design and infrastructure in approving development projects Second there is an increase in green wall installations in public facilities For example the new Monroe County parking garage in Bloomington Ind incorporates green walls to fll fve of the structurersquos 8-foot by 6-foot window openings with a variety of plants Te idea was to break up the otherwise stark exterior of the garage with visually appealing greeneryIn Grand Rapids Mich ofces on one side of the

Rapid Operations Center the local public transit authorityrsquos administration building looked straight out onto a blank concrete wall A living wall was added to introduce a view of nature and the benefts include reduced stress reduced absenteeism and increased productivity and job satisfaction

Q What resources can elected ofcials use to educate themselves more on your industry and its importance to government operations

A Green Roofs for Healthy Cities is a non-proft organization that has information and conferences on green roofs and living walls Greenroofscom is an online resource for the industry Searches for living wall systems online will yield a great number of suppliers some of which have in-depth guides for the design installation and care of living walls

Q What future developments can governments expect to see from this industry

A First living walls incorporated into stormwater management For example Chicago approved the green wall on Whole Foodsrsquo fagship store because it is integrated with an underground system that captures and stores stormwater from the rooftop Water fows from the roof drains down into flters and the clean water is then gravity fed into a cistern and used to irrigate the green wall We will see this approach used on public buildings especially to add green infrastructure on older buildings where roof load limitations make a green roof impractical for stormwater retention Second local governments will look at green walls as an option for community groups to grow their own fresh healthy produce in inner-city neighborhoods where space restrictions can be a signifcant challenge Trough its ldquoHomegrownrdquo initiative Phipps Conservatory and Botanical Gardens in Pittsburgh has installed raised-bed vegetable gardens in underserved neighborhoods and provides mentorship and assistance to the families who take on responsibility for them Phipps now has a 290-square-foot green wall installation to demonstrate how community groups can use living walls for larger scale vertical gardens

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copy2018 ATampT Intellectual Property All rights reserved All marks used herein are the property of their respective owners








































In this issue

ISSN 0149-337X


FEATURE












Innovation at Work


The new Nashville





or collaborate




issues trends





foor of Plymouth



small huddle rooms


connectivity ports





landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help










































In this issue

ISSN 0149-337X


FEATURE












Innovation at Work


The new Nashville





or collaborate




issues trends





foor of Plymouth



small huddle rooms


connectivity ports





landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help












Innovation at Work


The new Nashville





or collaborate




issues trends





foor of Plymouth



small huddle rooms


connectivity ports





landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help




The new Nashville





or collaborate




issues trends





foor of Plymouth



small huddle rooms


connectivity ports





landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help




issues trends





foor of Plymouth



small huddle rooms


connectivity ports





landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help







landpridecom















TASK TASK DONE

































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help



































































































commentary










1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help












1 PUBLIC ASSISTANCE


2 HIRING





PERMIT MANAGEMENT


5 GRANT PROCESSING


Chris Byers is the

CEO of Formstack

a data management

company

commentary


Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help




Platnum sponsor

Plushellip



advice column


one coach matching



resources and more


icmaorgcoaching








REBOUNDING FROM

SETBACKS




















By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help












By Derek Prall

THE DIGITAL DRAGNET


























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help




























STEP 3 FACIAL



facial recognition

Good Images

Send them straight


for searching

CONTROLLED IMAGES

Note

Lower quality probe

images return

matches deeper in

your candidate

list Expand the

list to return

250-500 candidates

Candidate

Expanded List







Defnitive markings

found by the

analyst make

possible match

candidates

stronger choices


facial analysis

Hairline

Ear Lobe Shape




Does the

image need

enhancements

Some Images

May be enhanced

with specialized

enhancement tools


images are enhanced



Does the

image get

rejected

Rejected

Images










Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help











Peer Review

Check Incarceration

status

Check Addresses

(residence vs

proximity to

the crime


























Check Modus

Operandi and

prior arrest

history

FACIAL RECOGNITION





Probe image AKA

Unknown Suspect

Potential Match

























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help



























- Government Update

- Issues amp Trends

- Government Weekly



SUBSCRIBE TODAY

NEWS ON THE GO
























your community

We can help


























your community

We can help



August 2018 THE DIGITAL DRAGNET - American City and CountyA room called the community hub functions...

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Transcript of August 2018 THE DIGITAL DRAGNET - American City and CountyA room called the community hub functions...