AUDREY MILLER109 S Patton St Quincy, FL 32351 (850) 322-9844 kaye4162@yahoo.com

A Self-motivated, detailed, oriented healthcare professional with over 26 years of diversified direct care management experience. Professional with superior problem solving, and communication skills. Successful in managing time prioritizing tasks and organizing projects, and dedicated to improving the standard of living and quality of care of individuals with special needs. Committed to high standards of excellence upholding professional ethics which are common threads throughout my personal and progressive career. EXPERIENCE_ _______________ _______________________________

Florida State Hospital Chattahoochee, FLUnit Treatment Rehabilitative Specialist 2/01/13-Present Human Service Worker 1

H.L. Investigations, LLC (Orlando, Fl ) 4/14/14-Present Investigative Analyst

Sunrise Community Inc. Tallahassee, FLAssisant Unit Director 8/24/05-4/18/12

Habilitative Services of North Florida Inc. Tallahassee, FLSupervisor 7/1/01-8/15/05

Tallahassee Developmental Center Tallahassee, FLDirect Care & Facility Supervisor 5/10/89-7/1/05

Department of Children and Families Quincy, FLHuman Service Worker 1988-1989

DUTIES Supervised 16 FT and 27 PT staff Performed daily recordkeeping,

staffing, & shift reports Handled incident reports,

disciplinary actions, & performance reviews

Interviewing, hiring, and training staff

Employee payroll/timekeeping (Kronos)

Critical thinking Investigative skills Problems solving ability Conducted staff meetings and

trainings Developed Habilitation Plans, ISP’s,

and assisted with ADL’s Transported clients to nonresidential

support services Scheduled appointment and fieldtrips

Great Observation and listening Administered medication and

developed client specific dietary menus

Monitored the volume three books for completeness

EDUCATION_________________________________ __________________________ James A Shanks High School Quincy, FL

Cornerstone Christian Correspondence School Townsend, GA

TRAINING___________________________________ _________ _______________ Department of Children & Families: HIPPA, HIV/AIDS American Heart Association: First Aid, CPR, AED FL Agency for Persons with Disabilities: Zero Tolerance National Safety Council Coaching Systems: Transporting Patients with Special Needs Sunrise Eden Educators: Sunrise Eden Training, Positive Behavior Supports, Reactive

Strategies, Dual Diagnosis Training, Crisis Prevention and Management Reactive Strategies, Frontline Supervisors Seminar, Applicant, Interview, and Selection Seminar, Foundations of Leadership Seminar, WOW Customer Service Seminar.

License/Certification (s)Private Investigation Agency License #2900283