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Nestle Sheikhupura Factory

STAGE 2 AWS AUDIT REPORT

1. Client and Certificate Details

1.1 Client details:

Client Name:Nestle Sheikhupura Factory

Audit location:29 KM Lahore,Sheikupura Road

Activities/Processes: Food Company Manufacturing

Contact person: Aatekah Ahmad Mir Khan

AWS Reference Number:

AWS-010-INT-CAB-00-06-0004-0030

Type of audit: stage 2 audit

Audit date(s): 20 – 21 March, 2017 Audit standard : AWS Core criteria

Proposed date of next audit: March 2018 Audit report completed by:Tariq Qamar

1.2 Audit team: Name Nationality Telephone number Role in team Spoken Languages

Tariq Qamar Pakistan 0092-300-8488792 Lead Auditor English+Urdu

Pin Tian Chinese +8618017501112 Auditor English+Chinese

May Huang Chinese +86180117501175 Lead Auditor English+Chinese

2. Details of Audit and Scope of Certification

Audit Standard The AWS International Water Stewardship Standard Version V1.0 April 8th 2014

Scope of Certification Manufacturing and warehouse of infant cercal, infarct formula, follow-up formula, Full cream Milk Powder, Bottled Water(Retail & Bulk), UHT Milk, Cream, Dairy Tea whitener HCLF( High Calcium Low Fat) Milk, Juices & Yoghurt

Description the catchment in which client operates

The Catchment Scope include area between the Chanab and Ravi Rivers, Going all The way up to Mirpur and Jammu That is the, Southern fringes of Kashmir Valley. It lies Between 300 ,350 and 320 ,S0N and 71 50 ,and 750 3’E.It is 40 miles in width (west to east ) and 80 Miles in Length (north To South ).

Summary of shared water

1BV CERTIFICATION CHINA 010-59683888

http://www.bureauveritas.it/index.html



challenges They have water quantity and water quality as shared water challenges. They also identified action for these shared water like 2-3 session annually to raise awareness. WET Project initiated in 2015 and also in 2016-2017 educate 250,000 more stake holder including student and teachers. Implement water Management Practical and for water quality like sample collection & municipality supply water to local community. Also check number of complaints launched by EPA.

3 Audit Summary

Main processes/ activities / places inspected

Practices adopted (concise summary of the client’s conformity or non-conformity with: all core indicators; and

all advanced-level indicators)

Point values (each core

indicator and advanced-level

indicator)1 commit Factory Manager and Publically communicated to Government,

student, civil society etc. The evidence verified in scope of attendance, photographs and feedback .They also signed MOU with WWF for AWF. The existing policy covers all the requirement and staff is familiar with requirement. The annual report is also verified and policy was also part of annual report.

CORE1.11.1.11.21.2.1

2 gather and understand They have site and in surrounding there is village, school ,local population and industry and this is within 1.5-2.0 KM .The map also verified which was according to actual .the well was also visited during audit and map was alsoshared. They have total 6 wells and out of six ,three were for nestle pure water and 3 were for industry and 4 were operational out of six. All wells were visited .For effluent they have one point of discharge which was verified and discharge goes to drain” Chichu ki Millian” which also evident from NESPAK report and this drain leads to River Ravi. This also shown in map and verified.They have map for catchment which was verified. They made a study in 10KM radius and also highlighted stakeholder and during audit stake holder were selected from community supplier and industry .the name of catchment is “Rachna Doab” .The list of stake holder is also verified during audit. Mainly those shared challenges were identified water quantity and quality. The drain permit from Government of Pakistan for effluent verified. The withdrawal Permit from office of Tehsil Municipal Dated 3 Feb, 2005 verified The study on catchment water balance and decline rate observed 0.035.They also have test plan externally. They analysis of all 3 wells found compliance in Feb 2016.They also identified site’s water risk keeping in view likelihood and impact. They priority of risk also done like well contamination, well pump malfunction, well casing. And statistic level decrease. The priority list of water saving also verified like reduction of final and intermediate rinse raw water

CORE2.12.1.12.1.22.1.32.1.42.22.2.12.2.22.32.3.12.3.22.3.32.3.42.3.52.3.62.42.4.12.4.22.4.32.4.42.4.52.4.62.52.5.1





in Tetra filler CIP. Reduction of final rinse AIC raw water in Tetra filler CIP. Reduction in UHT, Eva1 and Evap 2, chilled dairy CIP and also for standardization.The test report N® C16_00336 verified for nestle water management and technology and focused compliance.They also have analysis for canal and hand pump. The test for pH, odour, turbidity, TDS, calcium, Mg Hardness, total alkalinity, sulphate, chloride are conducted and found satisfactorily. They also calculated cow water like for 2013 21822M3. The list and activity of outsource is also verified. The outsource process is gardening, launding, cleaning/washing of floor, tyre washing of milk tanker, sanitation and food container. The water saving projection estimate 12.8%.

2.5.22.62.6.12.72.7.12.7.22.7.3

3 plan The compliance manager is nominated to ensure compliance with legal requirements and for this they have close liason with regulatory affairs and also having sampling and testing plan in collaboration with Quality Assurance. The details water stewardship plan is prepared and important. In plan main focus to Goal (organized by AWS outcome area) required actions, indicators, responsibility time like risk instigation. For good water governance the required actions are development of water Stewardship committee at sheikhupura chamber of commerce and industry to address key water issues. Engagement with local media, development of policy notification to catchment, meeting with identified stakeholders, periodic notification to management, implementation of water educators program. Develop AWS team. For the action the indicators were factory manager as member of chamber of commerce for AWS awareness. Press brief and site visit of journalist, AWs shared with all stakeholders’ quarterly reports and all actions were closed. Similarly they identified for sustainability water balance, good water quality status, and important. They are monitoring and working on the issues. They also working within irrigation and government. They have evidence of communication of site plan in shape of meeting, training and also having photographs verified and found satisfactory.

CORE3.13.1.13.23.2.13.2.23.33.3.13.43.4.1

4 Implement Self-assessment tool for evaluating access to water sanitation and hygiene (WASH) and Zaheer babar is responsible person for assessment the main focus assessment is compliance with local and national law, WASH installation, policies, workplace water supply availability of sufficient, safe , acceptable, water supply and safety, location, cleans, drinking water testing, accessibility of water for washing and personal hygiene, water drainage and disposal system, water saving technologies and awareness campaign. For workplace sanitation includes water sanitation service and safety, toilet provision, accommodation for disables and elderly person, extensive cleaning and disinfection of

CORE4.14.1.14.1.24.24.2.14.2.24.2.34.34.3.1





washroom, and for workplace hygiene, like personal hygiene provision, hand washing, hygiene training and awareness building.From assessment 5 action plan raised, like accommodation for disabled and elderly persons, showers and bathing facilities, sanitation and hygiene promotion material, training for cleaning and maintenance staff and all done. The also verify compliance by using CRP-community relating process. They also working on recovery target with zero wastage. They have waste water treatment plant which operates 24 hours and all NEQS is being monitored as they have dedicated laboratory for testing. They own standards in more stringent then NEQS. The test reports verified and found satisfactorily, the agriculture support to farmer is also verified as they facilitating farmers for drip irrigation and practices. The interview from different stakeholders like suppliers, industry and community conducted during audits. All appreciated effort of Nestle for community.

4.3.24.3.34.44.4.14.4.24.54.5.14.5.24.64.6.14.74.7.14.84.8.1

5 evaluate To track Compliance they have software for assessment and all details mention in clause, further they have CRP “community Relation Process” .which form and stakeholder mapping ,internal diagnosis and finally Action Plan and contact Person “ Region Water Resource Manger “ and stake holder interview done all activity done. The water steward ship plan focusing to sustainable water balance ,water governance ,healthy status and quality .The water saving project also checked when project saving is 12.8%.water steward ship plan focus to sustainably is also verified.

CORE5.15.1.15.1.25.1.35.25.2.15.35.3.15.45.4.1

6 communication and disclose The internal procedure for alliance for water steward ship

1580-FE D3 10.00.They mentioned all six steps in details. They have internal audit team for SKP like AWS lead. Corporate public Affair, AWS link Nestle water, and Factory Compliance Manager and Employee Relationship Manager. They also disclosed Summer of Site stew wordship Resurt http://www.nestle.pk/asset_library/document/creating_sharedvalki.This is all verified during interview with stakeholder.

CORE6.16.1.16.26.2.16.36.3.16.46.4.16.56.5.1

Only Core Level of AWS certificate are considered in the scope at this stage. No advance level criteria have been included and assessed.Comments on points of weakness & pportunities for improvement

► It is better for the company to establish quality standard for surface water, ground water and soil quality. International standards may be used as reference.


http://www.nestle.pk/asset_library/document/creating_shared

http://www.nestle.pk/asset_library/document/creating_shared




► Lack of data regarding recent survey of water balance and water quality of the catchment. It is encouraged to update this data from the journals or other publication or study report of research centers as credible sources.

► It is desired that feedback from stakeholder responses can be reflected in updating future AWS targets, project and plan.

► Attention: If a site wishes to increase its water used in water stressed context, the site must cause no overall increase in the degradation of water quality in catchment (AWS standard).

Comments on points of strengths

The company has good compliance with legal requirement. ■ The site AWS plan and management is good, such as water usage and emission data and information were collected and analyzed, objective and actions are properly established . ■ The company involved stakeholders to take part in water awareness education, meeting and seminars. ■ Supply resource to support AWS management establishing, planning, implementation and performance disclose

Audit Conclusion: The Major NCR is not found only 3 Minor NCR raised

Recommendation for Certification & AWS Core, AWS Gold, or AWS Platinum Certified to be awarded

It is recommended the company to be registered for AWS certification （Core level） after satisfactory corrective actions are taken and closed.

4. Audit Observations, Findings and Conclusions

Main processes/ activities / places inspected

names & dept . of people interviewed Number of NCRs

1 commit Corporate Public Affairs,( Attika Meer). Nil





SKP Factory Manager ( Abrar Ahmed )Factory Quality Manager ( Laeeq Ahmed Gill )Waste water Specialist ( Mubashir Muhammad)Employee Relationship Manager ( Waseem Ahmed)

2 gather and understand AWS Lead & Water Expert ( Muaaz Bin Aqeel) Waters Plant team Leader ( Sibtain Khalid )Corporate Public Affairs,( Attika Meer).

2

3 plan AWS Lead & Water Expert ( Muaaz Bin Aqeel) Waters Plant team Leader ( Sibtain Khalid )Corporate Affairs ( Attika Meer )Factory Manager ( Abrar Ahmed )Ahmed Nawaz ( Plant Manager Waters )Zia Ul Haq ( Head of Technical Water )

Nil

4 Implement AWS Lead & Water Expert ( Muaaz Bin Aqeel) Waters Plant team Leader ( Sibtain Khalid )Corporate Affairs ( Attika Meer )HSE Safety Specialist ( Hina Rashid ).Illyas Ahmed ( Business Quality Specialist )

1

5 evaluate AWS Lead & Water Expert ( Muaaz Bin Aqeel) Waters Plant team Leader ( Sibtain Khalid )Ahmed Nawaz ( Plant Manager Waters )

Nil

6 communication and disclose

Corporate Affairs ( Attika Meer )Factory Manager ( Abrar Ahmed )Khurram Zia ( Business executive officer ,Waters)Factory Compliance Manger ( Ather Suhail )

Nil

Total 3

Major Non Conformity

NO. AWS requirement

Description of NC Client’s response and Documentation provided

BV assessment

NilNil Nil

Minor Non Conformity





No. AWS requirement

Description of NC Client’s response and Documentation provided

BV assessment

12.4.5

The Important water related area (IWRA) is not clearly specified in existing system. Information related to IWRA has not been collected & monitored, and actions plan to be established accordingly.

According the NC-01 document with name Nestle SKP Important Water Related Area is attached (Word File).

Closed

2 2.6.1

The shared water challenges (SWCs) are not specific and SWCs related to key suppliers are not identified

According the NC-02 & 03 document with name Key Suppliers SWC Identification is attached having their shared water challenges, Action plans against those challenges (Excel File)

Closed

3 4.6.1

Not all important supplier (supplier contributing to 5 % of total procurement cost in the catchment ) are identified according to AWS requirements, and their water usage and discharge data are not collected and analyzed.

According the NC-02 & 03 document with name Key Suppliers SWC Identification is attached having their shared water challenges, Action plans against those challenges (Excel File)

Closed

Observations

NO. AWS requirement

Description of Observations

Client’s response and Documentation provided

BV assessment

Nil Nil Nil

5 Surveillance schedule and if samplings required:

Default surveillance level to be annual on-site audit will be due in March 2018 and Advance level will also be included

5. Disclaimer





Bureau Veritas is an independent professional services company that specialises in Quality, Health, Safety, Society

responsibility and Environmental management with almost 180 years history in providing independent verification

and audit services. The audit was based on a sampling approach and therefore nonconformities may exist which have

not been identified. No member of the audit team has a business relationship with Nestle . We have conducted this

audit independently, and there has been no conflict of interest.

6 Appendix A Checklist 　 Description Objective evidence (audit team shall not give a response of “not applicable”)(stakeholder consultation results should be included in relevant cells)

STEP 1: COMMIT

　Criterion 1.1 1.1 Establish a leadership commitment

on water stewardship: Have the senior-most manager at the site, and if necessary a suitable individual within the corporate head office, sign and publicly disclose a commitment to: x Uphold the AWS water stewardship outcomes (good water governance, sustainable water balance, good water quality status and healthy status of Important Water-Related Areas); x Engage stakeholders in an open and transparent manner; x Strive to comply with legal and regulatory requirements x Respect water-related rights, including ensuring appropriate access to safe water, sanitation and hygiene for all workers in all premises under the site’s control; x Support and coordinate with public sector agencies in the implementation of plans and policies, including working together towards meeting the human right to water and sanitation. x Continually improve and adapt the site’s water stewardship actions and plans; x Maintain the organizational capacity

University workshop in 2015 in LUMS and signed by Factory Manager and publicaly communicated to students, government official, civil society followed by question answer session. The event called Nestle-WWF-LUMS for importance of water for livelihoods and press releases date 18 March, 2016. They maintained record like pictures, also maintained attendance of stake holders approximately 80 persons attended.They also signed MoU in between Nestle and WWF for AWS. The existing commitment covers all the requirements in detail like to meet human rights to safe water, ensure ecosystem, effectively use of water in industry and agriculture. They also identified role for Government and their commitment to focus cost effective measures. They also focused to right of worker on-site to have access of safe water, adequate sanitation and hygiene. They also focused on engagement of stake holder, and also coordinating with and supporting Public Sector. They also committed for continual improvement and also committed for disclosing material on water related information to all relevant audience and also committment to law. This is also avaiable on their website





necessary to successfully implement the AWS Standard, including ensuring that staff have the time and resources necessary to undertake the implementation; x Support water-related national and international treaties; x Disclose material on water-related information to relevant audiences. 　 1.1.1 Signed and publicly disclosed statement that explicitly covers all requirements (see details in Criterion 1.1)

Policy is avaiable and signed

Criterion 1.2 1.2 Develop a water stewardship policy: Develop an internally agreed-upon and communicated and publicly available water stewardship policy that references the concept of water stewardship (as informed by the AWS Standard, outcomes and criteria).

The Nestle has Global Policy "Nestle Commitment on Water Stewardship. This is part of annual report which is published publicaly. The report is also avaiable on web., The Management report of 2015 verifed.

　 1.2.1 Publicly available policy that meets all requirements (see Guidance)

Yes in annual report

STEP 2: GATHER & UNDERSTAND

　

Criterion 2.1 2.1 Define the physical scope: Identify the site’s operational boundaries, the sources the site draws its water from, the locations where the site returns its discharge to, and the catchment(s) that the site affect(s) and is reliant upon.

They documented Lay out back side village , school, local population and industry within 1.5 - 2.0 KM.

　 2.1.1 Documentation or map of the site’s boundaries

The map is well defnied for over site and verified during site tour 　 2.1.2 Names and location of water

sources, including both water service provider (if applicable) and ultimate source water

They map showed sources well water and Nestle totally depend on well water. They have total 6 well three for Nestle pure water and rest three for Industrial, and operational are 4 out of 6 well. They do not have any service provider.

　 2.1.3 Names and location of effluent discharge points, including both water service provider (if applicable) and ultimate receiving water body

They have one point to effluent discharge and showed in Map, that discharge goes to drain "chchu ki Millain" and then that drains lead to River RAVI which is 24 KM away from Factory.





　 2.1.4 Geographical description or map of the catchment(s)

They have catchment geographivcal map. They made a study in 10 KM radius of factory and highlighted stakeholder including catchment.The name is of catchment Rechna Doab

Criterion 2.2 2.2 Identify stakeholders, their water-related challenges and the site’s sphere of influence: Identify stakeholders, document their water-related challenges and explain how the stakeholders are within the site’s sphere of influence.

They have list of stake holders divided into Internal and External stakeholders. External stakeholders includes Population, community, Business, and legal authority.They also included the discharge from stake holders in same drain like fertilizer industry, hospital, Glass Industry, society, feed etc. The sphere of influence is take, in 2KM from factory covering Site (Nestle Factory), Suppliers, Industry and Market place, community and Government. Mainly two shared challanges are identfied one is water quantity and other is in water quality. The shared chalenges for supplier not identfied

　 2.2.1 List of stakeholders, descriptions of prior engagements and summaries of their water-related challenges

They identified stakeholders internal and external . Some of the stake holder from near community, industry and supplier selected and interviewed and they appriciated work of Nestle

　 2.2.2 Description of the site’s sphere of influence

They mentioned in 10 KM but the existing sphere

Criterion 2.3 2.3 Gather water-related data for the catchment: Gather credible and temporally relevant data on the site’s catchment's x Water governance, including catchment plan(s), water-related public policies, major publicly led initiatives under way, relevant goals, and all water-related legal, regulatory requirements; x Water balance for all sources while considering future supply and demand trends; x Water quality for all sources while considering future physical, chemical and biological quality trends; x Important Water-Related Areas, including their identification and current status, while considering future trends; x Infrastructure’s current status and exposure to extreme events while considering expected future needs.

They have drain permit from Government of Pakistan for effluent thru chichu ki mulian.They also have public let initiative like WWF & Nestle conducted two- three sessions annually to raise awarnesss within the community,WET project initiated in 2015 and same activity will be on-going in 2016-17 to educate 250000 more stakeholders including students and teachers,To implement good Water Management Practices in the agriculture sector within the associated catchement. They also have withdrawal permit from office of the Tehsil Munciple dated 3 Feb, 2005.





　 2.3.1 List of relevant aspects of catchment plan(s), significant publicly led initiatives and/or relevant water-related public policy goals for the site

They also have public let initiative like WWF & Nestle conducted two- three sessions annually to raise awarnesss within the community,WET project initiated in 2015 and same activitty will be on-going in 2016-17 to educate 250000 more stakeholders including students and teachers,To implement good Water Management Practices in the agriculture sector within the associated catchement.

　 2.3.2 List, and description of relevance, of all applicable water-related legal and regulatory requirements, including legally defined and customary water rights and water-use rights

They also have withdrawal permit from office of the Tehsil Munciple dated 3 Feb, 2005.

　 2.3.3 Catchment water balance by temporally relevant time unit and commentary on future supply and demand trends

They have study on Catchment water study on water balance,where actual water decline rate observed 0.035 m/year.

　 2.3.4 Appropriate and credibly measured data to represent the physical, chemical and biological status of the site’s water source(s) by temporally relevant time unit, and commentary on any nticipated future changes in water quality

Annualy basis sending sample to their competency centre and also by SGS Pakistan. The analysis of well 3 in Feb 2016 status is compliance and well 1 is also complaince. For catchment from NESPAK .

　 2.3.5 Documentation identifying Important Water-Related Areas, including a description of their current status and commentary on future trends

They have a detail report from NESPAK. They also have summary of chemical analysis

　 2.3.6 Existing, publicly available reports or plans that assess water-related infrastructure, preferably with content exploring current and projected sufficiency to meet the needs of water uses in the catchment, and exposure to extreme events

They have analysis from different catch point and also they have plotted sampling catchment point

Criterion 2.4 2.4 Gather water-related data for the site: Gather credible and temporally relevant data on the site’s: x Governance (including water stewardship and incident response plan); x Water balance (volumetric balance of water inputs and outputs); x Water quality (physical, chemical and biological quality of influent and effluent) and possible sources of water pollution;

They have incident paln in place and found satisfactory





x Important Water-Related Areas (identification and status); x Water-related costs (including capital investment expenditures, water procurement, water treatment, outsourced water-related services, water-related R&D and water-related energy costs), revenues and shared value creation (including economic value distribution, environmental value and social value).　 2.4.1 Copies of existing water stewardship and incident response plans

The plan found and reviewed during audit and found satisfactory

　 2.4.2 Site water balance (in Mm3 or m3) by temporally relevant time unit and water-use intensity metric (Mm3 or m3 per unit of production or service) 　 2.4.3 Appropriate and credibly measured data to represent the physical, chemical and biological status of the site’s direct and outsourced water effluent by temporally relevant time unit, and possible pollution sources (if noted)

They have analysis for drinking water and effluents for all well, bottle and effluents points and analysis found within Norms and they also have analysis from external labs and found satisfactory

　 2.4.4 Inventory of all material water-related chemicals used or stored on-site that are possible causes of water pollution

Yes they have chemical store and stores are in proper lock and key and access control

　 2.4.5 Documentation identifying existing, or historic, on-site Important Water-Related Areas, including a description of their status

maintained

　 2.4.6 List of annual water-related costs, revenues and description/quantification of social, environmental or economic value generated by the site to the catchment

maintained

Criterion 2.5 2.5 Improve the site’s understanding of its indirect water use: Identify and continually improve the site’s understanding of: x Its primary inputs, the water use embedded in the production of those primary inputs and, where their origin can be identified, the status of the waters at the origin of the inputs; x Water used in outsourced water-

They monitored cow water in 2016 is 21822 M3Ton





related services within the catchment.　 2.5.1 List of primary inputs with their associated embedded annual (or better) water use and (where known) their country/region/or catchment of origin with its level of water stress 　 2.5.2 List of outsourced services that consume water or affect water quality and both (A) estimated annual (or better) water withdrawals listed by outsourced services (Mm3 or m3) and (B) appropriate and credibly measured data to represent the physical, chemical and biological status of the outsourced annual (or better) water effluent

They have list of outsources services like Following is the list OF OUTSOURCED SERVICES USING WATER ON-SITE• Gardening• Laundry• Cleaning/washing of floors (Non production area)• Tyre washing of Milk Tankers• Sanitation• Food Canteen

Criterion 2.6 2.6 Understand shared water-related challenges in the catchment: Based upon the status of the catchment and stakeholder input, identify and prioritize the shared water-related challenges that affect the site and that affect the social, environmental and/or economic status of the catchment(s). In considering the challenges, the drivers of future trends and how these issues are currently being addressed by public-sector agencies must all be noted.

The stake holder from community, supplier and industry interviewed and the work was verified

　 2.6.1 Prioritized and justified list of shared water challenges that also considers drivers and notes related to public-sector agency efforts

Yes like quantity and quality

Criterion 2.7 2.7 Understand and prioritize the site’s water risks and opportunities: Based upon the status of the site, existing risk management plans and/or the issues identified in 2.6, assess and prioritize the water risks and opportunities affecting the site.

They analysed site risk

　 2.7.1 Prioritized list of water risks facing the site, noting severity of impact and likelihood within a given time frame

They analysed site water risk on basis of number of event they occur and its impact like well contamination on top , well pump mal function, well casing get damaged and static level decreased





　 2.7.2 Prioritized list of water-related opportunities for the site

Yes like their analysis report and KPIs like Egron, boiler and juice plant

　 2.7.3 Estimate of potential savings/value creation

12.8 % saving

STEP 3: PLAN 　Criterion 3.1 3.1 Develop a system that promotes

and evaluates water-related legal compliance: Develop, or refer to, a system that promotes and periodically evaluates compliance with the legal and regulatory requirements identified in Criterion 2.3.

They have compliance Manager who monitors and ensure compliance thru inhouse testing and external

　 3.1.1 Documented description of system, including the processes to evaluate compliance and the names of those responsible and accountable for legal compliance

Compliance Manager is responsible and all test plan and sample plan is in place

Criterion 3.2 3.2 Create a site water stewardship strategy and plan: Develop an internally available water stewardship strategy and plan for the site that addresses its shared water challenges, risks and opportunities identified in Step 2 and that contains the following components (see Guidance for plan template): x a strategy that considers the shared water challenges within the catchment, water risks for the site (noting in particular where these are connected to existing public-sector agency catchment goals) and the site’s general response (from Criteria 2.6 and 2.7) x a plan that contains: o A list of targets (based upon Criterion 2.7) to be achieved, including how these will be measured and monitored. Note: where identified as a shared water challenge, these targets must be continually improving for the four water stewardship outcomes until such time as best practice is achieved; o A list of annual actions that links to the list of targets; o A budget for the proposed actions with cost/benefit financial information (based, in part, upon financial data from 2.7);

They have very detail water steward ship plan focus to Water Governance, sustaiable water balance, Good water Quality status and Healthy status of improtant water related area. Like Action: 1a: Development of Water Stewardship Committee at Sheikhupura Chambers of Commerce and Industry to address key water issues facing community Indicator: Factory Manager SKP is Key member of Chamber of commerece and he has discussed AWS awarness and common related issues and they also identified many against each strategy being monitored and doing follow up





o An associated list indicating who will undertake the actions (i.e., who is responsible for carrying out the work) and who will ensure that the work is completed (i.e., who is accountable for achieving the target), including actions of other actors in the catchment; o A brief explanation that speaks to how the proposed actions will affect: (A) water-risk mitigation, (B) water stewardship outcomes and (C) shared water challenges. 　 3.2.1 Available water stewardship strategy

Developed and maintained

　 3.2.2 Available plan that meets all component requirements and addresses site risks, opportunities and stakeholder shared water challenges

They have very detail water steward ship plan focus to Water Governance, sustaiable water balance, Good water Quality status and Healthy status of improtant water related area. Like Action: 1a: Development of Water Stewardship Committee at Sheikhupura Chambers of Commerce and Industry to address key water issues facing community Indicator: Factory Manager SKP is Key member of Chamber of commerece and he has discussed AWS awarness and common related issues and they also identified many against each strategy being monitored and doing follow up

Criterion 3.3 3.3 Demonstrate responsiveness and resilience to water-related risks into the site’s incident response plan: Add to or modify the site’s incident response plan to be both responsive and resilient to the water-related risks facing the site.

risk identfied

　 3.3.1 A description of the site’s efforts to be responsive and resilient to water-related issues and/or risks in an appropriate plan

maintained

Criterion 3.4 3.4 Notify the relevant (catchment) authority of the site’s water stewardship plans: Contact the appropriate catchment authority/agency (if any) and inform them of the site’s plans to contribute to the water stewardship objectives of their catchment plan as identified in Criterion 2.3.

Working with irrigation and Governemnt department





　 3.4.1 Documented evidence of communicating the site’s plan to the relevant catchment authority/agency

Yes they have meeting, minutes of meeting and also photographs of meetings

STEP 4: IMPLEMENT

　

Criterion 4.1 4.1 Comply with water-related legal and regulatory requirements and respect water rights: Meet all applicable legal and regulatory requirements related to water balance, water management and Important Water-Related Areas as well as water-related rights. As noted in Criteria 1.1 and 3.2, where, through its water use, the site is contributing to an inability to meet the human right to safe drinking water and sanitation, the site must also continually work with relevant public sector agencies until this basic human right to water and sanitation is fulfilled.

Self-Assessment Tool for Evaluating Access to Water, Sanitation and Hygiene (WASH) at the Workplace and this was also verified during interview

　 4.1.1 Documentation demonstrating compliance

They do compliance by using CRP - Community relating process and this is being implemented and found satisfactory　 4.1.2 (Catchments with stakeholders

who have an unmet human right to safe drinking water and sanitation) Documentation of efforts to work with relevant public sector agencies to fulfil human right to safe drinking water and sanitation.

They are working with WWF, Government irrigation department, Governemnt school and many other project like for irrigation for farmers

Criterion 4.2 4.2 Maintain or improve site water balance: Meet the site’s water balance targets. As noted in Criterion 3.2., where water scarcity is a shared water challenge, the site must also continually decrease its water withdrawals until best practices are met and work with relevant public sector agencies to address the imbalance and shared water challenge. Note: if a site wishes to increase its water use in a water scarce context, the site must cause no overall increase in water scarcity in the catchment and depletion of the site’s water source(s) and encourage relevant public sector agencies to

They shared with community and near industry for water scarcity and peoples / stake holder are aware with this as checked during interview also they appriciated effort of Nestle





address the unlawful water use contributing to the imbalance in the catchment.　 4.2.1 Measurement-based evidence showing that targets have been met

Yes they have recovery target with zero wastage and they are working on it

　 4.2.2 (Water scarce catchments only) Evidence of continual decrease or best practice

They are working of recovery as best pratice they installed recovery palnt and working successfully

　 4.2.3 (Sites wishing to increase withdrawals in water scarce catchments only) Evidence of no net increase in water scarcity

They are providing training to public and community regarding water scarcity and they also have a different projects on water recovery

Criterion 4.3 4.3 Maintain or improve site water quality: Meet the site’s water quality targets. As noted in Criterion 3.2., where water quality stress is a shared water challenge, the site must also continually improve its effluent for the parameters of concern until best practices are met and work with relevant public sector agencies to address the imbalance and shared water challenge. Note: if a site wishes to increase its water use in a water stressed context, the site must cause no overall increase in the degradation of water quality in the catchment and degradation of the site’s water source(s) and encourage relevant public sector agencies to address the unlawful water use contributing to the degradation in the catchment.

They are improving water quality and get analysis from out side labs and also educate community for water quality, this was also verified during interview of stake holders like industry, supplier and also community

　 4.3.1 Measurement-based evidence showing that targets have been met

Water saving target is being achieved every year including quality

　 4.3.2 (Water quality-stressed catchments only) Evidence of continual improvement or best practice

They are only focusing to site water and improving this water

　 4.3.3 (Sites wishing to increase effluent levels of water quality parameters of concern in water quality-stressed catchments only) Evidence of no net degradation in water quality in the catchment

They have Waste water treatment plant and they checked all parameters and their targets are stringent then even EPA and they are meeting those targets

Criterion 4.4 4.4 Maintain or improve the status of the site’s Important Water-Related Areas: Meet the site’s targets for Important Water-Related Areas at the

This was evident thru stakeholders interview





site. As noted in Criterion 3.2., where Important Water-Related Area degradation is a shared water challenge, the site must also continually improve its Important Water-Related efforts until best practices are met, and the site must not knowingly cause any further degradation of such areas on site. 　 4.4.1 Documented evidence showing that targets have been met

Yes like their analysis report and KPIs

　 4.3.2 (Water quality-stressed catchments4.4.2 (Degraded Important Water-Related Area catchments only) Evidence of continual improvement or best practice

yes with involvement of different sectors

Criterion 4.5 4.5 Participate positively in catchment governance: Continually coordinate and cooperate with any relevant catchment management authorities’ efforts. As noted in Criterion 3.2, where water governance is a shared water challenge, the site must also continually improve its efforts until best practices are met

They are involved in Government Irrigation department and also improving practices for farmers, irrigation , and schools

　 4.5.1 Documented evidence of the site’s ongoing efforts to contribute to good catchment governance

Yes they have applied for core so they are ensuring discharge as per NEQS compliance.

　 4.5.2 (Weak water governance catchments only) Evidence of continual improvement or best practice

They are involved in Government Irrigation department and also improving practices for farmers, irrigation , and schools

Criterion 4.6 4.6 Maintain or improve indirect water use within the catchment: Contact the site’s primary product suppliers and water-related service providers located in the catchment and request that they take actions to help contribute to the desired water stewardship outcomes.

The community and supplier was interviewed they appriciated the effort of Nestle.

　 4.6.1 List of suppliers and service providers, along with the actions they have taken as a result of the site’s engagement relating to indirect water use

Criterion 4.7 4.7 Provide access to safe drinking water, adequate sanitation and hygiene awareness (WASH) for workers on-site: Ensure appropriate access to safe water, effective sanitation and protective hygiene for all workers in all

They have self assessment tool for Water, Sanitation and Hygiene (WASH)Implementation at the Workplace and they achieved the compliance





premises under the site’s control.　 4.7.1 List of actions taken to provide workers access to safe water, effective sanitation and protective hygiene (WASH) on-site

They have cleaning system in place and further they provided Nestle drinking water to all workers which is potable

Criterion 4.8 4.8 Notify the owners of shared water-related infrastructure of any concerns: Contact the owners of shared water-related infrastructure and actively highlight any concerns the site may have in light of its risks and shared water challenges.

They have supplier list and list of all satke holders with contacts

　 4.8.1 List of individuals contacted and key messages relayed

STEP 5: EVALUATE

　Criterion 5.1 5.1 Evaluate the site’s water

stewardship performance, risks and benefits in the catchment context: Periodically review the site’s performance in light of its actions and targets from its water stewardship plan to evaluate: x General performance in terms of the water stewardship outcomes (considering context and water risks), positive contributions to the catchment, and water-related costs and benefits to the site.

The review system and they have software to track the performance of action and targets the performance reviewed and found satisfactory

　 5.1.1 Post-implementation data and narrative discussion of performance and context (including water risk)

They have water steward ship plan focusing to sustaiable water balance,water governance,healthy status and quality 　 5.1.2 Total amount of water-related

costs, cost savings and value creation for the site based upon the actions outlined in 3.2 (drawn from data gathered in 2.4.6)

They have different water saving projects like 12.8%

　 5.1.3 Updated data for indicator 2.4.7 on catchment shared value creation based upon the actions outlined in 3.2

They have updated data for catchment which is Do aaba

Criterion 5.2 5.2 Evaluate water-related emergency incidents and extreme events: Evaluate impacts of water-related emergency incidents (including extreme events), if any occurred, and determine effectiveness of corrective and preventive measures. Factor lessons learned into updated plan.

The review system and they have software to track the performance of action and targets the performance reviewed and found satisfactory





　 5.2.1 Documented evidence (e.g., annual review and proposed measures)

　Criterion 5.3 5.3 Consult stakeholders on water-

related performance: Request input from the site’s stakeholders on the site’s water stewardship performance and factor the feedback/lessons learned into the updated plan.

stakeholder interview related topics

　 5.3.1 Commentary by the identified stakeholders

Criterion 5.4 5.4 Update water stewardship and incident response plans: Incorporate the information obtained into the next iteration of the site’s water stewardship plan. Note: updating does not apply for initial round of Standard implementation.

They have water steward ship plan focusing to sustaiable water balance,water governance,healthy status and quality

　 5.4.1 Modifications to water stewardship and incident response plans incorporating relevant information

They have updated as this is first water stewardship plan they mentioned indicator , responsibility and mitigation as well.

STEP 6: COMMUNICATE & DISCLOSE

　

Criterion 6.1 6.1 Disclose water-related internal governance: Publicly disclose the general governance structure of the site’s management, including the names of those accountable for legal compliance with water-related laws and regulations.

They have documented Internal Procedure for Alliance for watersteward ship 1580-FE-D3-10.00, They explained all 6 steps. They have also Internal team for Sheikhupura like AWS Lead, Corporate Public affair, AWS Link Nestle water, Fcatory Compliance Manager, and Employee relationship Manager.

　 6.1.1 Disclosed and publicly available summary of governance at the site, including those accountable for compliance with water-related laws and regulations

They have documented Internal Procedure for Alliance for watersteward ship 1580-FE-D3-10.00, They explained all 6 steps. They have also Internal team for Sheikhupura like AWS Lead, Corporate Public affair, AWS Link Nestle water, Fcatory Compliance Manager, and Employee relationship Manager.

　 6.2 Disclose annual site water stewardship performance: Disclose the relevant information about the site’s annual water stewardship performance, including results against the site’s targets.

They have a web link for DISCLOSED SUMMARY OF SITE WATER STEWARDSHIP RESULTS, http://www.nestle.pk/asset-library/documents/creating_shared_value/yearly-water-ratio-trends-skp.pdf





　 6.2.1 Disclosed summary of site’s water stewardship results

http://www.nestle.pk/asset-library/documents/creating_shared_value/yearly-water-ratio-trends-skp.pdf

　 6.3 Disclose efforts to address shared water challenges: Publicly disclose the site’s shared water challenges and report on the site’s efforts to help address these challenges, including all efforts to engage stakeholders and coordinate and support public-sector agencies.

This was verified during stake holder interview of Community, Industry and Supplier and found satisfactory

　 6.3.1 Disclosed and publicly available description of shared challenges and summary of actions taken to engage stakeholders (including public-sector agencies)

This was verified during stake holder interview of Community, Industry and Supplier and found satisfactory

　 6.4 Drive transparency in water-related compliance: Make any site water-related compliance violations available upon request as well as any corrective actions the site has taken to prevent future occurrences. Note: any site-based violation that can pose an immediate material threat to human or ecosystem health from use of or exposure to site-related water must be reported immediately to relevant public agencies.

They have CRP tool kit whiohc was verified and foud satisfactroy

　 6.4.1 Available list of water-related compliance violations with corresponding corrective actions

Yes they used compliance tool kit and CRP tool kit which was verified during audit and found satisfactroy

　 6.5 Increase awareness of water issues within the site: Strive to raise the understanding of the importance of water issues at the site through active communications.

The have communication on Intranet, and also notice borad and also proviuded tarining from AWAS and in house and also thru WWF

　 6.5.1 Record of awareness efforts (dates and communication) and, if possible, level of awareness

The staff at different level interviewed and awareness level found satisfactory and also training is provided






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