Cisco ATA 190 Analog Telephone Adapter Release Notes for Firmware Release 1.1.0 (006) (SIP)

Published: April, 2014

Use these release notes with a Cisco ATA 190 Analog Telephone Adapter running firmware release 1.1.0 (006) (SIP). This version of firmware release is compatible with Cisco Unified Communications Manager 8.5, 8.6, 9.0, 10.0 and higher.

ContentsThese release notes provide the following information:

• Introduction, page 2

• Related Documentation, page 2

• Installation Notes, page 2

• Caveats, page 3

• Obtaining Documentation and Submitting a Service Request, page 5

Americas Headquarters:Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

© 2014 Cisco Systems, Inc. All rights reserved.

Introduction

IntroductionThe Cisco ATA 190 Analog Telephone Adapter is a low-density analog telephone adapter that connects analog devices like faxes, modems, and analog phones to an IP network. The ATA 190 supports two voice ports, each with its own independent telephone number. It has one RJ45 port that provides access to an Ethernet network.

Related DocumentationThis section provides links to related documentation.

Cisco Analog Telephone Adapter Documentation

Refer to publications that are specific to the ATA 190 and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/c/en/us/support/unified-communications/ata190-2-port-adapter/model.html

Cisco Unified Communications Manager Documentation

Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified IP Phone Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Installation NotesThis section contains these topics:

• Installing Cisco Unified Communications Manager, page 2

• Installing Firmware Release, page 3

Installing Cisco Unified Communications ManagerBefore using the Cisco Analog Telephone Adapter with Cisco Unified Communications Manager 8.5, 8.6, 9.0, 10.0, or higher you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.

Note Install the QED file of the ATA 190 on Cisco Unified Communications Manager before installing the BIN file of the ATA 190.

2Introduction

78-21631-01

Caveats

To download and install the Cisco Unified Communications Manager version, follow these steps:

Procedure

Step 1 Go to the following URL:

http://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Step 2 Log in to the Tools and Resources Download Software page.

Step 3 Click + and choose the IP Telephony folder.

Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).

Step 5 Choose your Cisco Unified Communications Manager version.

Installing Firmware ReleaseTo download and install the ATA 190 firmware, follow these steps:

Procedure

Step 1 Go to the following URL:

http://www.cisco.com/c/en/us/support/unified-communications/ata190-2-port-adapter/model.html

Step 2 Log in to the Tools and Resources Download Software page.

Step 3 Click + and choose the IP Telephony folder.

Step 4 Choose IP Phones > Cisco ATA 190 Series Analog Telephone Adapters > Cisco ATA 190 Analog Telephone Adapter.

Step 5 Choose 1.1.0(006) under the Latest Releases folder.

Step 6 To download the SIP firmware for the ATA 190, click the Download Now or Add to cart button and follow the prompts:

cmterm-ata190-qed.1-1-0-006.cop.sgn

cmterm-ata190.1-1-0-006.cop.sgn

Note Add both the firmware files to the cart. When you are ready to download the file, click the Download Cart link.

CaveatsThis section contains these topics:

• Using Bug Toolkit, page 4

• Known Issues, page 4

3Installing Firmware Release

78-21631-01

Caveats

Using Bug ToolkitKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of:

• All severity level 1 or 2 bugs.

• Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

• Internet connection

• Web browser

• Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure

Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the “Search for bug ID” field, then click Go.

Known Issues

Ref number Description

CSCui62017 When TFTP server setting is empty or invalid in the webpage, using IVR option 101 to change DHCP/StaticIP causes voice module failure.

Workaround Use DHCP or keep one valid TFTP server.

CSCum25718 IVR access failure after setting one invalid TFTP server on the webpage.

Workaround Set one valid TFTP server or keep it empty.

CSCuj09108 Making call using modem is not supported.

CSCum25583 Factory reset takes a long duration to take effect.

CSCum29649 No audio while having conference via TLS.

CSCuj78958 Registering on SRST causes one-way audio while performing attendant transfer.

CSCum26140 Setting two lines on a shared line, causes call failure for the second line.

4Using Bug Toolkit

78-21631-01

Obtaining Documentation and Submitting a Service Request

Obtaining Documentation and Submitting a Service RequestFor information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

78-21631-01

© 2014 Cisco Systems, Inc. All rights reserved.

CSCum01826 ATA does not support different transport protocols in two lines. For example, one line with tls/tcp and another with udp, causes udp line Reg failure.

CSCuj90113 Using LSC with null string 512 bytes causes registeration failure.

CSCuj52934 For DHCP option, only the first DNS server is used.

Ref number Description

5Obtaining Documentation and Submitting a Service Request

78-21631-01

Obtaining Documentation and Submitting a Service Request

6Obtaining Documentation and Submitting a Service Request

78-21631-01