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Communication is something we do reflexively like breathing. We talk to our

spouses, kids and friends without giving much thought to how we're doing it.

It might seem easy, but communicating effectively actually takes quite a bit of finesse.

Choosing the right words, listening with our minds instead of ust our ears, and getting our

message across are skills that we all need to work on.

!t home and in social settings, miscommunication can lead to arguments. In the

workplace, the repercussions can be far more serious. "oor productivity, unmotivated

employees can result from communication breakdowns at the office.

#o improve communication within our team and throughout our entire company, we need to

implement a few easy but important changes to our corporate philosophy and practice.

#here are five components to any communication and a sixth that is the overall

environment of the workplace in which the communication takes place. #he components of

communication are$

• The individual sending the message. #he sender must present the message clearly

and with enough detail so that the receiver shares meaning with the sender.

• The context for the message. #he context is how the message is delivered by the

sender of the message. Context involves nonverbal communication such as gestures, body

language, facial expressions, and elements such as tone of voice. %ost of the context for a

message is only available when the receiver can see and hear the message sender. &mail

and I% emoticons, for example, are a poor substitution as they are formulated by the

sender without input from the receiver.!nother piece of the context is the emotions that are

involved in the communication circle. Is the sender angry Is the receiver indifferent to the

content of the communication or disdainful of the sender (ormal human emotions affect

whether a message is successfully shared.

• The person receiving the message. #he receiver must listen carefully and intently,

ask questions for clarity, and paraphrase to ascertain that the receiver shares meaning with

the sender. If the receiver trusts the sender, the chances for effective communication

increase.

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#herefore, an effective communication is one of the most important tool to achieve

succesful in managing an organi ation. !s I work as a effluent and biogass supervisor in

kapilit palm oil mill. n top of me is %r /assim, )nr. !ssist. %anager of biogass, and %r.

! ri still my superior also.

#he way i communicate with my superiors is the same. I use whatsapp and wechat to

interact with them because whatsapp is a technology that not only allows us to

communicateverbally but also we can send a picture or video so they can get the information

clearly. #his is what is do everytime i want to communicate more faster and efficiently.

0esides that, communication with my underlings is also the same thing because in this

era of technology, anything can buy. 0y using handphone, they can inform me directly ifsomething get wrong.

"repared by, Checked by,

11111111111111111111111 111111111111111111111111

!hmad bin 2ant i #n. %u affah bin 3assan