ArcGIS Open Data: Engagement
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Transcript of ArcGIS Open Data: Engagement
Engaging your Community with Open Data Courtney Claessens
Product Engineer, Esri R&D Center, Washington DC
Getting it out there: step one
• Accessible, discoverable, explorable, downloadable • Standard formats
• Licensing
• Forming the basis of a culture of civic data (internal and external)
Turning data into knowledge is hard!
“making sense of data – turning it into knowledge… is still one of the greatest challenges we face as a global and increasingly interlinked society”
- Rufus Pollock, Open Knowledge Foundation
What’s an open data ecosystem?
• Beyond data sharing • Cycles and feedback loops • Government releases data à users distill data à uses are reincorporated in a
reusable way
Who is your community?
• Define the data being used - What are the high value datasets - Analyze FOIA requests - Ask other agencies for data requests
• Analytics
Who is your community?
• Surveys • Define the data uses
- Everyday information - Research - Civic hacking - Journalism - OpenStreetMap - Commercial - Government
You Are Here Project, MIT Media Lab
Who is your community?
• Who is not using the data? Where are the gaps? - Breaking down constituency demographics
- Residents, tourists, youth, elderly… - Who are potential users of data?
- How do you connect with them? - Turning data browsers into data users
Feedback
• Add feedback mechanisms to your homepage • Enable two-way conversations with your users
- Commenting!
Getting the word out
• Blogging, social media • Journalism and press releases • How can Esri help?
• Site of the week
Meet your community where they are
• Meetups • Coworking spaces • Civic hacknights • GIS Day, Data Innovation Day, Open Data Day, make your own day
Bring your community to you
• Office hours • Hackathons, datapaloozas, contests
- Create event-specific sites: HUD Zillow Hack
• Continuous programming
5 Modes of Civic Engagement in Civic Tech
1. Utilize existing social infrastructure 2. Utilize existing tech skills and infrastructure 3. Create two-way educational environments 4. Lead from shared spaces 5. Distribute power
http://www.smartchicagocollaborative.org/5-modes-of-civic-engagement-in-civic-tech/
Closing the loop
• Showcasing what people are doing with your data • Acknowledging the value-adds and new insights from mashed up data • Feeding that back into government
• Community identification - What data is being used? - Who is using your data?
• Community outreach - Where does your community
gather? - Creating shared spaces - 5 modes of civic engagement
• Ecosystem creation and maintenance - Closing feedback loops - More than the sum of its parts
• Challenges - Measurement - Policy
Summary
Session survey
• Please fill out the session survey in your mobile app • Search Open Data in the mobile app • Select Community Engagement • Click “Demo Theatre Survey” • Answer a few short questions and enter any comments