A/R Advantage Training Module

Proprietary & Confidential

PNC Treasury Management

PINACLE®

Last updated September 2012

This material is delivered by PNC on the condition that it be kept confidential and not be shown to, or discussed with, any third party, including any financial institution (other than on a confidential or need- to-know basis with the recipient's directors, officers, employees, counsel and other advisors, or as required by law), or used other than for the purpose of using PNC’s services, without PNC’s prior written approval.

A/R Advantage is a comprehensive suite of services designed to assist you in managing your company’s daily accounts

receivable position. A/R Advantage makes full color images of all lockbox payments and remittance documents (paper and

electronic) accessible via the Internet.

As a result, you can streamline your Accounts Receivables research, reduce the costs associated with archiving and retaining

paper documents, and enhance customer service and relationships with your customers.

A/R AdvantageOverview

Basic Service Set Optional Services

Basic lockbox processing: extraction, keying preparation for deposit, data capture (MICR line, invoice formation).

Easy access via PINACLE to full-color JPEG images of checks and all associated documents including the envelope and postmark.

Client-specified deposit deadlines (one to multiple deposits per day equal to the number of transit deadlines at each processing site).

Minimum of one daily web-page generated after last deposit cut-off for the business day.

All paper documents received will be retained by PNC Bank for a period of five business days prior to shredding.

Multiple user access to view, search, and download images and summary or detailed receivables data using a standard browser.

Integration and delivery of FedWire, ACH, and EDI data via A/R Advantage service.

CD-ROM delivery of images and data via client-specified cycle.

Intra-day generation of web pages.

Incremental storage option.

Image download option.

Customized batching based on client-specific rules.

Payment alerts: a client notification tool that can be triggered by data from the payment.

For more information about implementing any of these optional services, contact your PNC Sales Associate or Treasury Management Officer.

Quick Find: A/R Advantage

A/R AdvantageAccessing A/R AdvantageBegin by clicking the A/R Advantage tab located on the Tabbed Module Bar at the top of the screen. Upon doing this you will be

taken to the A/R Advantage Welcome landing page. If you have questions regarding logging in, please refer to the Logging In

training module.

On the right is a list of links that correspond with the lockboxes for which you have entitlements. To enter a lockbox, click on the

lockbox’s link.

Please Note: The screenshots included in this slideshow refer to a generic company setup and represent one way in which

information regarding your company’s receivables can be displayed. You may notice some slight variations between these

screenshots and what you will ultimately see on your company’s site.

If you only have access to one

lockbox, you will bypass this

screen and go directly to the

Main Menu of the lockbox that

you are entering.

If you only have access to one

lockbox, you will bypass this

screen and go directly to the

Main Menu of the lockbox that

you are entering.

A/R AdvantageOutput List & Batch Index

Quick Find: A/R Advantage

A/R Advantage Output List/Batch Index

The Main Menu lists all outputs available online, sorted chronologically by the date of their generation. Each row represents a single

web page output providing remittance detail for a particular lockbox, on a specified deposit date by a predetermined deposit cutoff

time. The standard retention period for the service is 60 business days. You can request that PNC generate a CD-ROM archive

containing images of all receivables from the previous retention period.

Clicking on the link for a

specific web page output

in the View Online

Activity column will

display the Batch Index

for that output.

Clicking on the link for a

specific web page output

in the View Online

Activity column will

display the Batch Index

for that output.

The Batch Index offers an overview of a particular

output. In many instances, Batches are itemized

by transaction type; the Trans Source column will

indicate such a setup.

The Correspondence Batch includes any items

received into your company’s lockbox not

accompanying a payment of some sort. To display

the contents of any one of these Batches, click on

the link found under the Batch Numbers column

of the Batch you wish to examine.

The Batch Index offers an overview of a particular

output. In many instances, Batches are itemized

by transaction type; the Trans Source column will

indicate such a setup.

The Correspondence Batch includes any items

received into your company’s lockbox not

accompanying a payment of some sort. To display

the contents of any one of these Batches, click on

the link found under the Batch Numbers column

of the Batch you wish to examine.

Quick Find: A/R Advantage

Main Menu

Batch Index

Batches (100)/Image

A/R AdvantageBatches The Batch screen will display the ABA/routing number

associated with each transaction, as well as the account

debited, check number, and check amount. To examine any

of these transactions, click on the links found under the TID

(Transaction ID) column.

The Batch screen will display the ABA/routing number

associated with each transaction, as well as the account

debited, check number, and check amount. To examine any

of these transactions, click on the links found under the TID

(Transaction ID) column.

Upon selecting a particular transaction to examine,

detailed information regarding the transaction, as well

any images associated with the same, will display in a

pop-up window. As a default, all items are scanned and

their images uploaded to the site. The top pane contains

basic transaction information, which is, for the most

part, the same information as on the Batch screen. Click

on the Prev and Next links in the upper-left corner to

move between transactions within the Batch. By clicking

your mouse anywhere on the image itself, you will both

magnify and de-magnify your view of the image. Along

the right are thumbnail images of additional items

scanned and uploaded along with this transaction. Click

on a thumbnail to view it in the bottom pane.

Upon selecting a particular transaction to examine,

detailed information regarding the transaction, as well

any images associated with the same, will display in a

pop-up window. As a default, all items are scanned and

their images uploaded to the site. The top pane contains

basic transaction information, which is, for the most

part, the same information as on the Batch screen. Click

on the Prev and Next links in the upper-left corner to

move between transactions within the Batch. By clicking

your mouse anywhere on the image itself, you will both

magnify and de-magnify your view of the image. Along

the right are thumbnail images of additional items

scanned and uploaded along with this transaction. Click

on a thumbnail to view it in the bottom pane.

One way to print images of your receivables is to do so one at a time. Begin by directing your mouse pointer directly above

the upper-left corner of the image you wish to print until your pointer becomes a cursor bar. Click the left mouse button, and

drag your mouse pointer diagonally across the image. The image will appear to be tinted.

Once you have done this, select Print from the

File command. Change the Page Range from

All to Selection. Click on the Apply button,

then click on the Print button.

A/R AdvantagePrinting Images

Quick Find: Modules

A/R Advantage

Main Menu

Batch Index

Batches (100)

Images

Another way to print images is to do so by transaction or by batch with an optional feature known as PDF Print. Companies who

have requested this feature will have access to links allowing for the generation of a single black and white PDF document

containing all information pertaining to one transaction. In addition, operators can click on the Printable Batch PDF link to

retain all documentation for all transactions within the batch.

Quick Find: A/R Advantage

Main Menu

Batch Index

Batches (100)

A/R AdvantagePrinting Images (continued)

Sample PDF document

For more information about adding this feature to your

company’s lockboxes, contact your PNC Sales Associate

or Treasury Management Officer.

Clicking on the magnifying glass found under the Search column on the Output List allows that output (or all outputs

available on the site) to be searched on the basis of a number of field parameters.

If you enter more than one search

criterion, the results will display only

those items that meet ALL the criteria

entered.

The search does not allow searching

in a lockbox other than the one you

started from.

However, if the output is comprised of

several lockboxes, all of these

lockboxes are searched.

A/R AdvantageTransaction Search

Quick Find: A/R Advantage

A/R Advantage Output List

Search Menu

Click on the Summary or Detail links found under the View Spreadsheet columns to display the transaction and invoice

information in the form of a Comma Separated Value (CSV) file which can be manipulated and saved offline.

Quick Find: A/R Advantage

Main Menu

View Spreadsheet (Summary/Detail)

A/R AdvantageViewing Spreadsheets

The Summary file has one line per check, while the Detail file has one line per invoice.

Detail spreadsheetSummary spreadsheet

To set up your PC to support bulk downloading, refer to the User PC Setup Instructions by clicking on the Setup PC link.

• Helpful Hint •

A/R AdvantageBulk Download

This optional feature is known as Bulk Download. Click on the links found under the Download to PC column to download

the entire output file to your PC.

The Status column indicates whether or not the output file has been downloaded; New indicates it has not yet been

downloaded, while Done indicates that it has.

The Setup PC feature creates a program called Wholesale Lockbox Downloads,

accessible through the Start menu ; selecting View Wholesale Lockbox

Downloads will display all outputs downloaded to this PC.

This screen will also indicate the source of all outputs downloaded; while you can

specify a target location for these files, the default location for these files is

C:\ridsview\download.

Quick Find: A/R Advantage

A/R Advantage Output List

Download to PC

In addition to viewing your

output information online, you

may download all the output

pages, including the images,

directly to your PC in the form

of a zip file which is then

unpacked and may be browsed

locally.

In addition to viewing your

output information online, you

may download all the output

pages, including the images,

directly to your PC in the form

of a zip file which is then

unpacked and may be browsed

locally.

A/R AdvantageAdministration

Admin1/2 has the ability to create, update, and delete operators. They can specify which functions

within the A/R Advantage module that other operators will have access to.

For more information regarding the overall use of the Administration Utility, please refer to the

General Administration training module.

Quick Find: Administration

Manage Operators

Module & Utilities Edit Operator

On the Modules & Utilities tab is a listing of those modules for which you can assign to this operator. You must have Administrator

entitlements in order to assign a module to another operator.

Click to select the checkbox under the Assign column to assign the module or utility for the selected operator. If you would like that

operator to be able to assign this service to others, click to select the checkbox under the Administrator column. Click on the Submit

button at the bottom of the page to save your changes. Click on the Manage link to assign entitlements related

to the module.

Please Note: If Secondary Operator Approval (2OA) is

turned on for this module, clicking on the Manage link

will put your activity in the approval queue.

A/R AdvantageAdministration: Manage Operators

Click to select the various checkboxes

to choose various lockbox accesses for

this operator. Click on the Update or

the Remove button to adjust the

operator’s entitlements. To continue

assigning entitlements to this

operator, use the Manage Operators

link.

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