Apps – the little

all-rounders

SEC U RITYWORLDWI DE

Österreichische Post AGInfo.Mail, postage paid

Customer magazine for Fire Alarm-, Communication- and Security Systems of Schrack Seconet AG

04 • 2012

SecoPROJECT– Always on the safe side at

Landesklinikum Wiener Neustadt– Integral protects Vienna’s most

advanced geriatric center– High-tech in the Emirates– Excellent solution for

Swedish mines

SecoCOVER– Apps – the little

all-rounders

SecoREPORT– Successful autumn fairs– Glossary

2–3 4–5 10–116–9SecoNEWS– Editorial– VISOCALL IP – the tightly-knit

communication network– Branch office Innsbruck

celebrates first anniversary– Schrack Seconet receives national

and international awards

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Dear customers andbusiness partners ofSchrack Seconet AG,

It is the distinguishingmark of an innovativecompany to implementmodern technologies fastand proactively. Amongthese technologies are

developments like smartphones,tablet PCs and mobile applications.The new types of communicationoffer great opportunities, which wehave seized at the right time. Byintegrating them we will enhance ourdevelopment to be able to offer youthe highest convenience, reliabilityand flexibility also in future.

Two awards, which Schrack Seconetwon only recently, are a clear proof ofhow highly these features are esteemedalso on an international level. We arevery pleased that we have been chosenas one of the 250 most importantexporters in our country. And we areequally pleased that our representativeoffice in India has won the Frost &Sullivan Best Practices Award forits concepts featuring 100 percentredundancy, IP networking as well asthe integrated short-circuit insulator.

This success proves that we are onthe right track and encourages us tocontinue on this track also in 2013.Even though economic frameworkconditions have been far from stablein 2012, it still has been a successfulyear for Schrack Seconet. Togetherwith you we have implemented manypioneering projects. I would like toextend my heartfelt thanks for thisgood cooperation and wish you andyour families a Merry Christmas and asuccessful and happy New Year.

Yours,

IMPRINT: Editor, owner, publisher: SCHRACK SECONETAG, Security and Communication Systems, Eibesbrunnergasse18, A-1120 Vienna • responsible for the contents: SchrackSeconet AG, Rosa Maria Seilerbeck, Tel.: +43-1-81157-0*, Fax:+43-1-81157-222, office@schrack-seconet.com, www.schrack-seconet.com • layout: Atelier Mayer • text: Schrack Seconet AG,Lang & Tomaschtik Communications • production: BernsteinerPrint Company GmbH • place of publication: Vienna.

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EDITORIAL

SEC U RITY

Wolfgang KernFROHEWEIHNACHTEN

MERRYCHRISTMAS

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ISOCALL IP is more than aclassical nurse call system.

VISOCALL IP is a moderncommunication platform for manydifferent applications, which makeslife in hospitals or nursing homesmore agreeable, simpler and morecomfortable for patients, homeresidents as well as the medical andnursing staff. The countless newfeatures VISOCALL IP offers haveintroduced a totallynew dimension tothe world of hospitalcommunication.

“What makesVISOCALL IP so unique is the use ofnetwork technology with its manyoptions and the fact that the systemnow has become mobile as well,” saysProduct Manager Edwin Fisar. “Someapplications now can also be usedon smartphones or tablets. In this wayinformation can be reliably collectedand transmitted at all times. Thisresults in a considerable improvementof reliability, communication andconvenience, but most of all inflexibility and mobility. In additionto the classical nurse-call functions,VISOCALL IP offers integration ofmultimedia terminals, the opportunity

to use IP television and internet,electro-acoustic functions, telephoneand, of course, also all accounting andbilling features.

In the next issues of Fire & Care wewill inform you about the uniqueoptions that VISOCALL IP offers.

Three different variantsof control units

S c h r a c kSeconet alsocontinuouslyw o r k s t oo p t i m i z e

patient control units. With the latestpatient terminal, the PAT-easy, aseamless portfolio of these devicescan be offered in three steps. The offerranges from the high-end-type PATwith integrated VoIP telephone, thenew PAT-easy to the simplest variant,the PAT-light. For it is not necessaryto offer the highest functionalityeverywhere and for every user. Hospitaland nursing home operators can decidefor themselves which options andbenefits should be used. Based onthis decision they can also choosethe patient terminal that will best fittheir needs.

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VISOCALL IPhas become mobile

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VISOCALL IP – the tightly-knitcommunication network

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nnovation and fair partnership are the roots ofSchrack Seconet’s success. This is a fact that iscontinuously proven by our company. Schrack

Seconet now has received several awards for their greatperformance in the export sector.

In its first issue, the Austrianexport yearbook recognisedthe outstanding performanceo f Aus t r i an companie s oni n t e r n a t i o n a l m a r k e t s . I ncooperation with Austria’s leadingbusiness journalists, who wereasked to name their favourites,the magazine selected the 250most important exporting companies. Consequently, theoutcome was not a ranking in terms of turnover, numberof employees or market share, but a list of companies which

I play a prominent role in the success story of exports “madein Austria”. Schrack Seconet is extremely pleased to beamong Austria’s most important global players.

Every year, the Frost & Sullivan Best Practices Awardrecognises the best, most successful and most innovativedevelopments based on independent research and analysiswithin a branch of business. Schrack Seconet India receivedthe award “Excellence in Product Differentiation (FireDetection)” in the category “India Fire & Gas Detection &Suppression Market”. Schrack Seconet was honoured forits future-oriented and high-quality fire alarm systems,thanks to its design based on 100-percent redundancy,IP networking and the integrated short-circuit insulator.This award is yet another proof that unconditionalcommitment to quality and implementation of the mostadvanced technology are the way to achieve one’s goal.

Schrack Seconet receivesnational and internationalawards

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or the team of the head of the Western Austrianbranch office, Martin Pataky, the exciting andeventful year 2012 ends with the first anniversary

of the branch office in The Tyrol, which was openedonly in December 2011.

The selection of this location has proved to be verybeneficial for the branch office. During the past years theInnpark Center has developed into a location which isreadily accepted by all sectors of industry. The buildingsare convenient and boast state-of-the-art equipment, andthe numerous parking spots offer free parking at all times,an important feature for the customers of the branch office.“Already after the house-warming party there was a lot

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of positive feedback. And this has not changed till today. Itis still well-received by our customers,” Pataky says.

Our branch office Innsbruck has proved its greatcompetence in the field of fire alarm technology with theinstallation of fire alarm systems in renowned companiesand institutions. In the production site of Swarovski inWattens fire alarm panels of the type Integral were installed.Also the secondary technical college in Innsbruck wasequipped with fire alarm systems from Schrack Seconet.Pataky and his team also replaced the existing systems ofthe largest development and production site of the Sandozgroup in Kundl with Integral fire alarm panels.

Martin Pataky is looking forward to toasting to anothersuccessful year with his excellent team.

Branch office Innsbruck celebrates first anniversary

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warm and friendlyatmosphere and a greatvariety of the mostadvanced sociomedicaltherapy and care optionsresult in a considerableincrease of the qualityof living. Moreover, the

residence offers two living areas for people suffering fromdementia as well as rooms for short-term care during holidays.Apart from the interiors designed for easy care also safety isimportant to the patients. To protect the building complexfrom fires, four interconnected Schrack Seconet fire alarmpanels of the type Integral have been installed. In addition,more than 1,800 fire detectors and 150 ancillary systemssafeguard optimum preventive fire protection. An audio-frequency transmission system (TUS) automatically forwardsalarm messages to the alarm centres of the fire brigade.

rofessional care of old people is one of themost important issues the City of Vienna is

facing. The state-of-the-art nursing residencewith sociomedical care in the heart of the Viennesedistrict of Simmering is an important step on thepath towards an up-to-date nursing landscape.

The newly established geriatric center at Dittmanngassenot only offers a new home for old people in need of nursingand care but also excellent quality in long-term care. The

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in everyday hospital routines. To guarantee the highestquality and reliability first-generation fire alarm panelswere replaced by 19 Integral panels and the existingcopper lines were replaced by fibre optic cables. Theadvantage of fibre optic cables lies in the high transmissioncapacity, since optical signals can cover great distanceswithout repeaters. In addition, the lightweight, thinand flexible optical fibres prevent electro-magneticinterference. Also seamless monitoring of the entirepremises is safeguarded by the more than 3,600 automaticfire detectors and the four smoke aspiration systems.

In addition, the existing nurse call system of the hospitalwas continuously upgraded during the past years and recentlyit was also expanded. Efficient and reliable communicationis ensured by making it possible for patients, doctors andnursing staff to get in touch quickly.

ith 872 beds, the regional hospital,Landesklinikum Wiener Neustadt, located

at Corvinusring, safeguards the medicalcare of the population in the Southern part of LowerAustria. The hospital has 15 wards and four institutesand offers its patients the highest quality at the latestknowledge level.

With about 2,300 employees as well as over 387,000out-patient treatments and some 46,000 in-patient staysper year, Landesklinikum Wiener Neustadt is the second-largest clinical center of Lower Austrian LandesklinikenHolding behind the St. Pölten clinical center.

It is not only the great expertise of any individualemployee but also the customised fire alarm systemfrom Schrack Seconet that guarantee smooth workflows

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SecoPROJECT

Integral protectsVienna’s mostadvancedgeriatric center

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Always on the safeside at LandesklinikumWiener Neustadt Landesklinikum Wiener Neustadt�

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oday the products and solutions fromSchrack Seconet are used in many parts ofthe world. Especially in the Arab area the

company has been able to live up to its reputationas a specialist for high-quality and innovativecommunication systems in numerous projectsduring the past years.

The Royal Hospital Sharjah is among the largest privatehospitals in the United Arab Emirates. In this hospital aswell a European high-tech communication product was thesolution of choice. The multi-media communicationplatform VISOCALL PLUS from Schrack Seconet is availablefor 175 beds. Another hospital on the list of referencesis the New Medical Center in Fujairah. In this hospital121 beds were equipped with VISOCALL IP. Also at theNew Medical Centers in Abu Dhabi and in Dubai patientsand staff profit from the reliability and security of SchrackSeconet products. In these two centers all beds wereconnected with the communication platform VISOCALLPLUS. All these projects were conducted in cooperationwith our partner company Bin Salem from Abu Dhabi.

The entire technical equipment of the two LifelineHospitals in Salalah and in Dubai is completely state

of the art. With its communication platform VISOCALLIP Schrack Seconet has lifted the two hospitals toyet another level of high tech. In the course of therenovation of the Bright Point Hospital in Abu Dhabi,the hospital management decided to install ourVISOCALL IP system. This decision means that thehighest failsafety and permanent system availabilitywill be achieved. In addition to the classical nurse-call feature, this full IP solution combines also manyother services, such as light control, radio, remotecontrol, IP telephony and LAN interconnection viaone single CAT cable. Schrack Seconet has implementedthe projects in the Lifeline Hospital and in the BrightPoint Hospital in cooperation with Modular Conceptfrom Dubai.

itik, one of the largest copper mines in the northernmostpart of Sweden, directly outside the town of Gällivare, is

part of the mining company Boliden Minerals AB. Apartfrom copper also gold and silver are extracted by surface mining.

During an expansion of the mine in 2009 Schrack Seconet installed17 fire alarm panels, which are connected to a SecoLOG operations control system.The project was implemented together with our local partner, Skanska Installation ABfrom Luleå. Last year we were commissioned to install ten single-zone extinguishingcontrol panels of type Integral IP CXE for the existing sprinkler systems.

The company truck workshop, which is a gigantic 24 meters high, wasalso equipped with four smoke aspiration systems ASD 535, to complementthe existing MTD 533 multi-criteria detectors. In a next step also the newadministrative building and the new company restaurant will be protected bya fire alarm system from Schrack Seconet.

It is one of the distinguishing features of the Integral IP fire alarm systemthat expansions can be integrated easily without any great effort. In this way it isguaranteed that the system will always be state of the art.

Aitik will keep on using the high-quality products from Schrack Seconetalso in future.

High-techin the Emirates

Hospital in the United Arab Emirates�

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Excellent solutionfor Swedish mines

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Apps – the littleall-rounders

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martphonesand tabletshave totally

changed interaction betweenhuman beings and technology. Inparticular the simple and comfortable

use of mobilea p p l i c a t i o n s

makes our livesa whole lot easier, for the littleall-rounders are fast, to the pointand informative.

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ur way of living and working ismarked by increasing mobility.Smartphones and tablets have

become our communication centres. Manyof us would not want to do without thesemobile devices anymore, whether in ourprivate lives or at work. The current resultsof the “Social Impact Study” sponsoredby A1 show that this trend is continuing.While in 2010 32 percent of the populationwere using smartphones, in 2012 it isalready every second one. Smartphoneshave laid the foundation for the enormoussuccess of mobile applications. Theirgreat benefit is their clear functionality.Moreover, the applications are extremelyvaried, and a success in all areas oflife. There is an app for almost anypurpose, from scanning and managingbusiness cards, reading the news or usinga sophisticated time-recording system.

The mobile officein your pocket

Due to these technologies the worldof business has considerably changed. Ithas now become possible to accesscompany data independently of timeand location, making workflows easierand simpler. For Schrack Seconet, as atechnology pioneer, it was clear fromthe start that we would have to integrate

this innovation in the work processesof the company and the systems offered.To be able to set ourselves off from ourcompetitors it is essential to be alwaysone step ahead.

Clear and fast decision-making with apps

Schrack Seconet has setnew standards by developingfire alarm panels with anintegrated IP interface. Forthe first time now we are

offering also a solution for remote accessvia mobile terminals. With the appIACmobile you can display the controlfield of the fire alarm panel on yoursmartphone or your tablet. It is possibleto retrieve the actual state of the systemand to automaticallyget all alarm andstatus messages aswell as activating ordeactivating detectorzones or start themonitoring time. Ofcourse, hardware and software are wellprotected against unauthorised accessto the fire alarm system. Operation canbe restricted to a defined area by meansof geo-data retrieval. All incoming messagesare sent by means of push notification,

even if the application isnot active at the time. The

advantage: It is possibleto respond when there are

signs of imminent dangerbut no damage has been caused

yet. In this way you will havethe decisive information headstart

particularly in case of unattendedtechnical equipment, in garages

or warehouses, and also the responsetime on the part of fire protection

officers is considerably reduced.

“The great opportunities made possibleby the fast and simple use of mobileapps have convinced us to integrate themin our daily work. The indication andcontrol of our systems via mobile terminalsreduces the number of necessary trips tothe control panel, speeds up processesand offers the decisive advantage ofsaving time and, therefore, also costs,”says René Türk, Product Manager forinformation systems.

Apps optimisehospital procedures

Particularly in hospital routines aseamless network, connecting all people,rooms and facilities is very important.Nurse call systems have always beenin-house solutions, which means that

triggered calls andalarms were generatedwithin the buildingand also indicatedto the staff withinthe building. Today,wards or complete

houses tend to be no longer permanentlyattended by nurses or engineers. Thestaff is mobile, they are moving betweenthe houses. Mobile applications arenow making it possible to transferpatient and staff calls to smartphones,

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Convenientremote access by

mobile applications

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both by WIFI and by UMTS. “Inthis way it is possible to get helpin the fastest possible way and tohave a very highlevel of security. Inaddition, the greatefficiency of thisc o m m u n i c a t i o ntoo l r e su l t s ingreater economyand saving of costs while at the sametime assuring quality in patient care,”says Edwin Fisar, Product Manager forcommunication systems at SchrackSeconet.

Security is just afinger tip away

ChristianWimmer,P r o d u c tManager fors e c u r i t y

systems, is certain: “Mobileapplications are an enormousgain, as they optimise processesand workflows.” Wimmer usesmobile applications mainly in the

field of video monitoring and intrusiondetection technology. The apps aredownloaded from the respective app storeand configured. In the field intrusiondetection technology a SECURA alarmsystem can be activated and deactivatedand states of detector zones and securityareas can be controlled. To enablecontrol via the mobile data networkand retrieve states, a control field ofthe SECURA panel is displayed on thesmartphone. Near Field Communication,i .e. wireless transmission betweendevices, is another innovation thatwill set new standards. This technologyis already used in access control systems.

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Mobile appsfor reliable and

fast help

Mobile communication in AustriaSmartphone users: 50 %*

Average number of phone calls per weekday and person: 10 *

Average number of text messages sent per week and person: 18 *

Mobile phone carried permanently: about 75 %* of the population

Use of apps: 38 %**

Use of social networks via smartphone: 23 %**

* Source: A1 press release on Social Impact Study. In June 2012 more than 1000 mobile phoneusers from age 12 upwards all over Austria were questioned.

** Source: derStandard.at; article based on a press conference by A1 on the resultsof the Social Impact Study.

Optimisation ofprocesses and workflows

thanks to mobile apps

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wo of the most important events in thisyear’s schedule of trade fairs were theMedica in Düsseldorf and the Security

in Essen. Schrack Seconet’s participation inthese two events has a long tradition andalways is a great opportunity to present thelatest developments of our company.

This year’s Security was held fromSeptember 25 – 28. This international tradefair marks the security and fire-protectionsector as a trailblazer for innovations, a meetingpoint for experts and a hub for internationalbusiness contacts. Schrack Seconet was able to

attract the attention of the experts byits future-oriented developments,

featuring IP technology. “The variousoptions for transmitting information

as well as the option to manage ourfire alarm systems with mobile devices

were met with enormous interest. Operators andinstallers can access any detailed information theymay need fast and comfortably”, explains ProductManager Thomas Kern, describing the SchrackSeconet presentation at the Security.

Responding efficientlywith IP technology

By employing the Internet Protocol (IP),operators and installers can access Integral IPpanels with mobile devices at all times and fromall locations to get status information, changesettings or execute operation procedures. This is agreat plus, especially for globally acting enterprises,such as telecommunication companies, fuel stationsand power supply utilities, which have locations

all over the country. Integral IP BX is the idealsolution for unattended as well as regionallydistributed facilities, such as wind parks, radiomasts, garages or pipelines. All the requestedinformation is automatically transmitted to anylocation, so that the people in charge can makedecisions fast and efficiently. Thanks to operationvia tablet PCs, smartphones or PCs, distancesare easily covered and processesare sped up.

Highest-level protectionand flexibility

Another future-oriented developmentpresented at Schrack Seconet’s booth was the expansionof the CUBUS detector family by two more members:The CMD 533X is a multiple sensor detector withintegrated CO sensor, which is compliant to the lateststandards. By means of the well tried and testedCUBUS levelling the detector continuously monitorsambient conditions, such as absolute maximumtemperature, relative heat increase and atmosphericopacity. By using this data the respective smoke andheat sensitivity is calculated for each location. Thedetection modes can be comfortably selected fromthe fire alarm panel. The MTD 533X has been foundto be extremely reliable as multiple sensor detectorand has the capacity of detecting both smoke andheat increase. The latest version of MTD 533X-Salso features acoustic signalling bymeans of tones and voice.

The international expertswere also extremely interestedin the aspiration smoke detectorAirSCREEN ASD 535. This universal and powerfuldetector with its highly-dynamic HD sensor, theadjustable ventilator and the option to use asymmetricpipe systems opens up new dimensions in the fieldsof precision, flexibility and economy.

Green Magnet – Schrack Seconet setsthe benchmark for sustainability

With its presentation on this trade fair SchrackSeconet has demonstrated the great importance itattributes to environmental protection. The BX-MDHis an intelligent loop holding magnet which, asopposed to traditional door holding magnets, is notunder current around the clock but rather operates asa permanent magnet directly on the loop. “We areextremely proud of our ‘Green Magnet’. With thisresource-saving and eco-friendly innovation it ispossible to reduce high operating costs and lessenthe environmental burden,” Kern points out.

TSuccessful autumn fairs

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ACmobile is an application makingit possible for users to receiveinformation from the fire alarm

panel and execute operating procedures.The indicating and operating field ofone or more control panels is directlydisplayed on the iPhone or iPad. Theactual status of a control panel therefore can bechecked at any time and from any location. This appis particularly useful for people who are responsiblefor property which is not constantly attended, such

as transformer stations, cell masts orwind power stations. Mobile access tothe fire alarm panels makes it possibleto run operating processes irrespectiveof the location of the person in charge.Before, this could only be done onstationary equipment. Alarm and error

messages are sent automatically by e-mail or bymeans of push notification to defined recipients,who will get the information at once, even if theapplication is inactive at the time.

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Medica – platform of themedical engineering business

The Medica in Düsseldorf, the world’slargest and most important medical tradefair, took place from November 14 to 17.Visitors not only were given the opportunityto acquaint themselves with classics, likethe nurse call system VISOCALL IP, but alsowith innovations such as the Staff Terminalor the billing system VISOTAX IP. Wewere particularly pleased to welcome andhave pleasant conversations with RalphScheide, the Austrian Ambassador toGermany, Honorary Consul Hajo Riesenbeckand the Austrian Economic Delegate toFrankfurt, Christoph Sturm.

VISOCALL IP – seamlesscommunication network

With VISOCALL IP Schrack Seconethas created a multimedia communicationplatform for hospitals, which offers highlyconvenient communication as well as scoringwith its user friendliness and the greatreliability of the system. “A single tool issufficient for controlling all technical deviceslike nurse-call, TV, Internet, telephone or

billing server. Data are generated andprocessed in the IP network of VISOCALL IP.Patients and home residents are providedwith accurate billing of their telephone, TVand internet use.

Getting a faster grip on situationswith the Staff Terminal

Also the new Staff Terminal wasmet with lively interest due toits innovative operating concept.“It is important to get a fastergrip on a situation, particularlyin stress situations. The simple and

intuitive usability of the touchscreenwith its self-explanatory icons makesit possible to make fast and correctdecisions. Moreover, state-of-the arttelephoning is on board as well, thanksto the integrated VoIP telephone.And our visitors also liked the uniqueand elegant design,” says the productmanager.

The enclosed HealthCare folder offersmore detailed information on the productinnovations presented at the medical fair.

room lights and shutters.However, we were even ableto go one step further in ourdevelopment: At the Medica

we presented for the first time the integrationof care data acquisition in VISOCALL IP,which will result in greater security andefficiency,” says Edwin Fisar, ProductManager for communication systems atSchrack Seconet. The range of products isrounded off by mobile applications fortransmitting nurse calls, alarms and otherincidents to smartphones and tablet PCsvia the internet.

VISOTAX IP – billingmade easy

“We are particularly proud of our new billing system. For the first time in 25 years we have launched a proprietarydevelopment for this sector,”says Fisar. VISOTAX IP makesinterfaces to telecommunication systemssuperfluous, and therefore is multivendorcapable and does not require an additional

IACmobile – Remote access to fire alarm panels

Ralph Scheide, Austrian Ambassador to Germany – HajoRiesenbeck, Austrian Honorary Consul in Nordrhein-Westfalen –Edwin Fisar, Product Manager at Schrack Seconet (from left to right)

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FIRE ALARM

www.schrack-seconet.com

FIRE

ALA

RM

Integral VirtualMAP.

Information available worldwide.Access regardless of location to all Integral IP fire alarm systems over

TCP/IP, automatic forwarding of messages by e-mail, display and operation

from smartphones, tablets or PCs. With a comprehensive security concept.

SCHRACK SECONET AG • Security and Communication Systems

A-1120 Vienna • Eibesbrunnergasse 18 • Tel.: +43-1-81157-0 • office@schrack-seconet.com