Appendix A

Performance Measures Federal Emergency Management Agency October 10, 2018

FEMA Strategic Plan 2018 – 2022

Strategic Goal 1: Build a Culture of Preparedness

Objective 1.1 Performance Measure: Implement the National Mitigation Investment Strategy by quadrupling the investment in mitigation. Data Source: MitInvest

Baseline 2018 2019 2020 2021 2022 $0.99 B $1.39 B $1.66 B $2.00 B $2.40 B $3.96 B

Objective 1.2 Performance Measure: Double the number of properties covered by flood insurance through the private sector or the government. Data Source: Transaction Record Reporting and Processing/PIVOT, National Association of Insurance Commissioners

Baseline 2018 2019 2020 2021 2022 4 Million 4.20 M 4.50 M 5.00 M 5.50 M 8.0 M

Objective 1.3 Performance Measures: FEMA and stakeholder partners will improve financial literacy in the U.S. by achieving a 16 percentage point increase above the 2018 baseline of respondents who answer that they have set aside money for emergencies. Data Source: FEMA National Household Survey

Baseline 2019 2020 2021 2022

TBD Baseline + 4% Baseline + 8% Baseline + 12% Baseline + 16%

To build the capacity and resilience of community-based organizations, a total of 22,000 organizations will receive training from FEMA and its partners, with 65% reporting they have taken action with disaster continuity planning. Data Source: FEMA Database

Baseline 2019 2020 2021 2022

0 5,500 11,000 16,500 22,000

Baseline 2019 2020 2021 2022

TBD 65% 65% 65% 65%

Increase the percentage of National Household Survey respondents who have taken three or more preparedness actions. Data Source: FEMA National Household Survey

Baseline 2018 2019 2020 2021 2022 46% 47% 48% 49% 50% 51%

Objective 1.4 Performance Measures: Increase the number of FEMA employees who say they “feel encouraged to come up with new and better ways of doing things” on the Federal Emergency Viewpoint Survey (FEVS) by 10 percentage points. Data Source: FEVS

Baseline 2018 2019 2020 2021 2022 60% 62% 64% 66% 68% 70%

The Nation will show an improvement on 25% of the targets identified in the annual Stakeholder Preparedness Review (SPR). Data Source: SPR

Baseline 2020 2021 2022

TBD 8% 17% 25%

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FEMA Strategic Plan 2018 – 2022

Strategic Goal 2: Ready the Nation for Catastrophic Disasters

Objective 2.1 Performance Measures: Designate 20,000 personnel as fully qualified by authorities having jurisdiction in the National Qualification System. Data Source: OneResponder System, Deployment Tracking System

Baseline 2018 2019 2020 2021 2022 0 250 5,000 10,000 15,000 20,000

FEMA will improve the readiness of its incident workforce cadres from a D3 (60-74%) to a D2 (75-89%) rating of overall readiness. Data Source: Cadre Operational Readiness and Deployability Status Report

Baseline 2018 2019 2020 2021 2022 D3 (64%) 65% 68% 70% 72% D2 (75%)

Demonstrate a Unified National Incident Workforce through the efficient deployment of non-FEMA personnel at the same rate as FEMA personnel during 100% of presidentially-declared events. Data Source: FEMA Deployment Tracking System

Baseline 2018 2019 2020 2021 2022 0% 20% 40% 60% 80% 100%

Objective 2.2 Performance Measures: Increase the number of partners participating in the FEMA Integration Teams program. Data Source: FEMA Integration Team Resource Tracker

Baseline 2018 2019 2020 2021 2022 0 10 34 56 61 65

Decrease the five year average amount of Federal incident workforce that supports small federally-declared disasters. Data Source: FEMA Deployment Tracking System

Baseline 2018 2019 2020 2021 2022 93 93 93 93 93 93

Objective 2.3 Performance Measures: Build FEMA staff, equipment, and contract capacity to achieve and maintain a 93% composite logistics readiness rate for moving, staging, and delivering commodities and equipment for catastrophic disasters. Data Source: Logistics Supply Chain Management System

Baseline 2018 2019 2020 2021 2022 TBD 93% 93% 93% 93% 93%

Update 100% of Regional and National Catastrophic Plans to include an effective private sector Supply Chain Integration Appendix in alignment with the FEMA Private Sector Supply Chain Management Plan published in FY 2018. Data Source: FEMA Deployment Tracking System

Baseline 2019 2020 2021 2022

0 23% 45% 75% 100%

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FEMA Strategic Plan 2018 – 2022

Strategic Goal 2: Ready the Nation for Catastrophic Disasters

Objective 2.3 Performance Measures (continued): FEMA will work with states and territories to ensure that all 56 have effective distribution management plans integrated with FEMA resource support strategies. Data Source: FEMA Database

Baseline 2019 2020 2021 2022

0 10 20 35 45

Objective 2.4 Performance Measures: Increase the percentage of states and territories with comprehensive continuity plans and programs for state agencies and emergency operations centers that align with the Continuity Guidance Circular (CGC), to ensure the continuation of their essential functions under all conditions. Data Source: Continuity Assessment Tool (CAT)

Baseline 2018 2019 2020 2021 2022 0 1.8% 19.6% 37.5% 55.3% 73%

Increase the percentage of critical Federal response teams that Disaster Emergency Communications can support with voice, video, and data connectivity using a fully capable mobile emergency office vehicle. Data Source: FEMA MEOV Inventory

Baseline 2018 2019 2020 2021 2022 75% 78% 81% 84% 88% 90%

Update State, Tribal, Territorial Communications Plans with essential information on continuity communications, resilience, and other critical lifeline elements to ensure that emergency responders, and those who support them, can act on lifesaving/life sustaining information during catastrophic events. Data Source: FEMA Database

Baseline 2018 2019 2020 2021 2022 0 10.7% 21.4% 32.1% 42.9% 53.6%

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FEMA Strategic Plan 2018 – 2022

Strategic Goal 3: Reduce the Complexity of FEMA

Objective 3.1 Performance Measures: Decrease the percentage of FEMA and overall Federal in-person inspections. Data Source: National Emergency Management Information Systems, FEMA’s Operations Data Storage Database

Baseline 2019 2020 2021 2022

100% 91.7% 64% 60.7% 57.4%

Raise applicant satisfaction with the simplicity of the Individuals and Households Program Process. Data Source: FEMA’s WinCATI System

Baseline 2018 2019 2020 2021 2022 76.8% 79% 81% 83% 85% 87%

Raise applicant satisfaction with the simplicity of the Public Assistance Process. Data Source: FEMA’s WinCATI System

Baseline 2018 2019 2020 2021 2022 78.5% 80% 82% 84% 86% 88%

Increase the timeliness of financial assistance awards of the Individuals and Households Program. Data Source: National Emergency Management Information System, FEMA’s Operations Data Storage Database

Baseline 2018 2019 2020 2021 2022 12.9 days 13 days 11 days 9 days 8 days 7 days

Increase the timeliness of financial assistance awards of the Public Assistance Program. Data Source: National Emergency Management Information System, FEMA’s Operations Data Storage Database

Baseline 2018 2019 2020 2021 2022 62% 64% 68% 72% 74% 75%

Improve the accuracy of financial assistance of the Individuals and Households Program. Data Source: National Emergency Management Information System, FEMA’s Operations Data Storage Database

Baseline 2018 2019 2020 2021 2022 95.8% 95% 95.5% 96% 96.5% 97%

Improve the accuracy of financial assistance of the Public Assistance Program. Data Source: National Emergency Management Information System, FEMA’s Operations Data Storage Database

Baseline 2018 2019 2020 2021 2022 89.5% 89.5% 90% 90.5% 91% 91.5%

Objective 3.2 Performance Measures: Improve the recovery capability of states and territories by increasing: • The number of States and territories with pre-designated State Disaster Recovery Coordinators or equivalent, and • The number of pre-disaster recovery plans based upon the principles of the National Disaster Recovery Framework. Data Source: TBD

Baseline 2018 2019 2020 2021 2022 TBD TBD TBD TBD TBD TBD

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FEMA Strategic Plan 2018 – 2022

Strategic Goal 3: Reduce the Complexity of FEMA

Objective 3.2 Performance Measures: (Continued) Using the 2017 Federal Interagency Recovery Readiness Assessment results as a baseline, FEMA will partner with the interagency to strengthen recovery capability, as measured by the baseline readiness index, increasing scores by 25%. Data Source: Interagency Recovery Readiness Assessment

Baseline 2019 2021 2023

46.2% 50.1% 53.9% 57.8%

Objective 3.3 Performance Measures: FEMA will focus on efficient and effective program delivery by decreasing the number of repeat audit findings through the simplification, standardization and streamlined governance of business processes. Data Source: A-123 Summary of Aggregate Deficiencies

Baseline 2018 2019 2020 2021 2022 100% 80% 59% 39% 20% 0%

Reflecting a commitment to its workforce, FEMA will increase the Global Satisfaction, Employee Engagement, and Diversity Indices by 10 percentage points each. Data Sources: Federal Employee Viewpoint Survey (FEVS)

Baseline Global 2018 2019 2020 2021 2022 63.3% 65.3% 67.3% 69.3% 71.3% 73.3%

Baseline Engagement

2018 2019 2020 2021 2022

66.4% 68.4% 70.4% 72.4% 74.4% 76.4%

Baseline Diversity

2018 2019 2020 2021 2022

58.8% 60.8% 62.8% 64.8% 66.8% 68.8%

To enhance cybersecurity across the Agency, FEMA will achieve and maintain a rating of “green” on the Federal Information Security Modernization Act metrics through modernization, system consolidation, decommissioning, and business process reengineering. Data Source: Federal Information Security Modernization Act (FISMA) Scorecard

Baseline 2018 2019 2020 2021 2022 56% 65% 75% 85% 90% 95%

Objective 3.4 Performance Measures: Improve recipients’ capability to monitor sub-recipients through development of internal controls and targeted technical assistance opportunities by reducing the percentage of questioned costs by the Office of Inspector General by five percentage points. Data Source: FEMA System of Record

Baseline 2018 2019 2020 2021 2022 19% 18% 15% 13% 11% 5%

To strengthen grants management across the Agency, remediate 90% of repeat FEMA grants-related financial statement audit findings and recommendations. Data Source: Notice of Findings & Recommendations, DHS Consolidated Financial Audit

Baseline 2018 2019 2020 2021 2022 100% 83% 67% 50% 33% 0%

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FEMA Strategic Plan 2018 – 2022

Strategic Goal 3: Reduce the Complexity of FEMA

Objective 3.4 Performance Measure(s) (continued): Establish a consistent process for completing grant closeout to reduce the number of grants overdue for closeout by 80% in accordance with the Grants Oversight and New Efficiency (GONE) Act. Data Source: FEMA’s Web Integrated Financial Management Information System

Baseline 2018 2019 2020 2021 2022 809 85% closed 100% closed New Measure TBD New Measure TBD New Measure TBD

To increase transparency in FEMA’s stewardship of taxpayer funds, FEMA will make datasets on the amount and purpose of all funds provided to SLTT and other Federal agencies publicly available and machine readable. Data Source: FEMA’s Web Integrated Financial Management Information System

Baseline 2018 2019 2020 2021 2022 53% 58% 72% 78% 84% 90%

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