apability Document Enterprise Mobility...Our enterprise mobility solution makes it easy for your...

Capability Document - Enterprise Mobility

1 Rigel Networks Capability Statement

Enterprise Mobility

www.rigelnetworks.com Private and Confidential

TABLE OF CONTENTS

1) About Rigel Networks……………………………..……………………………………………..…………………………………………………………..2

2) Business Overview………………………………………………………………………………………………………………………………….…………..3

3) Introduction to Enterprise Mobility…………………………………………………………………………………………………....................4

4) Rigel Networks Mobile Expertise…………………………………………………………………………………………………........................5

a) Mobile Development Technologies………………………………………………………………………………………………………..5

b) Our Technical Expertise………………………………………………………………………………………………………………………….6

5) Advantage Rigel Networks…………………………………………………………………..……………………………………………………………..8

6) Client Engagement Model…………………………………………………………………………………………………………………………………..8

7) Case Studies……………………………………………………………………………………………………………………………………………………….9

a. Technician Management Application……………………………………………………………………………………………………………9

b. B2B Social Networking Application………………………………………………………………………………………………………………11

c. Cross Platform Mobile Application Development…………………………………………………………………………………………13

d. Social App for Community Awareness………………………………………………………………………………………………………….14

e. Mobile Testing……………………………………………………………………………………………………………………………………………..16

f. Mobile Device Management………………………………………………………………………………………………………………………..19

g. Mobile Consulting Solution………………………………………………………………………………………………………………………....21

http://www.rigelnetworks.com/


Enterprise Mobility


1) ABOUT RIGEL NETWORKS Back to Top

RIGEL NETWORKS™: A Global “SOFTWARE SOLUTIONS” & “IT SERVICES” company

Rigel Networks is an End to End IT Service Company with an experience of more than a decade in serving SMEs across USA, EU, GCC and Aus. We transform customer’s business by consulting, providing business & infrastructure services and deploying technology solutions. Taking care of human values and ethics, we engage with every customer individually and build custom Value for Money solutions driven by culturally trained, effectively communicating and efficient certified professionals. We foster businesses by innovation, quality, structured processes and collaboration with global resources to fulfil our mission of “Let Us Grow Together!”

Our end-to-end IT solutions right from conceptualizing and designing to the implementation and support, are built on

the foundation of transparency, smooth communication and robust project management. The “Solution first” approach

combined with technological vision and innovative thinking have always enabled business to reach their full potential

and accelerate the growth.

Since our inception in 2004, we have been consistently developing strategies to widen our core IT services by

expanding its reach, retaining customer relationships, engineering new business models and enhancing service

capabilities. We have shaped our culture that is appropriate to software developers who consider their work as a craft.

This is the reason why we have had the privilege to work with some of the amazing companies on earth when it comes

to develop software product with different languages and technologies.

HIGHLIGHTS

• Established in May 22nd , 2004

• Head-quartered at California Area, USA

• Multiple state-of-the-art Offshore Development Centers in India and offices in Australia and U.K

• Zero Debts, Zero Investors & Zero Liabilities since inception

MANAGEMENT TEAM

• Bhairav Patel, Founder & CEO

• Vishal Dalsania, Founder & CTO

• Nischal Patel, CIO


http://www.rigelnetworks.com/offerings/

http://www.rigelnetworks.com/technology/


Enterprise Mobility


2) Business Overview Back to Top

Business Services

Business Transformation & Consulting

Helpdesk Services

Infrastructure Services

Business Process Outsourcing

Industries We Serve

IT

Retail

Logistics

Healthcare

Construction

Telecom

Hospitality

Business Solutions

EMR

E-Commerce Solutions

CRM

CMS

Technology Expertise

Microsoft

Open Source

Mobile

Cloud

Virtualization

Big Data



Enterprise Mobility


3) Introduction to Enterprise Mobility Back to Top

Enterprise mobility enables a workforce to have instant access to information through mobile applications anywhere,

anytime. It has proved to be a robust platform for the enterprises to make their direct reach to the relevant customers

irrespective of their specific domains. Whatever may be the size of the company, big or small, implementing intuitive

mobility solutions certainly adds up to the profits.

Our enterprise mobility solution makes it easy for your workforce to communicate on the devices of their choice. From

any location (office, home, hotspots), and on any network (voice over Wi-Fi, voice over 3G/4G, or cellular), they can access

a full suite of mobile unified communications tools.

Rigel Networks specializes in mobilizing application & end-to-end development of mobile products. This includes mobile

client development as well as corresponding server development. As a full-service mobile application development

company, we can take your idea from concept to delivery on a variety of different platforms—such as iOS, Android,

Blackberry and Windows Phone. We provide mobile application development services for various industries like Logistics,

construction, Healthcare, IT, Retail, Construction, and Hospitality.

Our integrated set of mobility solutions helps enterprises fully mobilize their workforce. We have developed several

Mobile Applications in GPS, Wi-Fi, Bluetooth, Game application, Social Networking, Maps, Web service (SOAP/REST API),

Shopping Cart, Payment Gateway etc. We have developed Location Based Applications for all mobile platforms and

devices. We take extreme care to design the apps with best user interface that allows the users to access the contents

intuitively. You will find our app development highly inventive and creative with best logics and design.



Enterprise Mobility


4) Rigel Network’s Mobile Expertise Back to Top

Custom mobile software development

Embedded mobile application development

Location based services for mobile devices

Porting applications across various mobile platforms

Integration of mobile solutions to enterprise systems

Multimedia and entertainment mobile applications design and development

Video and audio applications for mobile devices

Creating websites for mobile devices

IP solutions for mobile devices

Mobile game development

Software as a Service (SaaS) application development

Social media application development

Mobile payment services

Designing, developing and QA testing applications

Networking-oriented solutions Peer to Peer, Bluetooth, Zigbee, Wi-Fi, and GPRS/3G

Cross platform mobile development services

Mobile Device Management

a. Mobile Development Technologies

Our qualified specialists are proficient at offshore mobile application development for multiple platforms:

iOS

Android

Windows

Xamarin

Sencha

Phonegap

Appcelerator Titanium

SproutCore

Rhomobile



Enterprise Mobility


b. Our Technical Expertise Back to Top

Application Platforms

Visual Studio.NET 1.1/2.0/3.0/3.5

XML and Web Services

Visual Basic 6.0

Java

ASP.NET

XCODE

Databases

MS SQL server 2000/2005/2008

Compact SQL Server

SQLite

Testing Tools

Visual Studio .NET Test Edition

PDA and Mobile Development

AppForge Visual Basic ®

Mobile VB

J2ME ®

Platforms: Palm OS 4 or 5 ®

Windows CE ®

Satellite Forms

Microsoft.NET Compact Framework ®

NetBeans IDE

IntelliJ

Nokia Mobile SDK

Open Wave SDK and simulators

iPhone SDK



Enterprise Mobility


Operating Platforms Back to Top

Windows CE

Palm OS

Symbian OS

Mac OS

BlackBerry OS

Linux

Web servers

Internet Information Server (IIS)

Apache



Enterprise Mobility


5) Advantage Rigel Network Back to Top

1) Extensive Multiple Industry Knowledge: We have an extensive experience of numerous projects in various industries like Healthcare, Telecom, IT, Retail, Construction, and Logistics

2) Certified Technology Experts: We are certified Microsoft Gold Partners and Kentico Bronze Partners

3) One-Stop-Destination for all your IT needs: We are an End-To-End IT Solutions and Service provider combining latest technologies and strategic expertise to meet client’s requirements. We can offer services from requirement analysis, technical design, development, QA, testing and till support, training and maintenance

4) Flexible Engagement Model: Whether it’s project-to-project base or dedicated team base, our engagement model is designed to meet our clients’ needs We can ramp up a development team for our clients at a very short notice

5) Cultural Synchronization: We go extra mile to understand our client’s culture and hence, there is always a cultural synchronization between us and our clients.

6. Client Engagement Model

Our client engagement model involves:

1) The client will be conducting the interviews before hiring the resources.

2) Resources will be able to work on the client Time zone irrespective of the geographical location and time.

3) Resources will be directly coordinating with the client and will be available on Skype during working hours,

can be contacted over the Phone when needed.

4) Resources will be working from our Indian Branch, however, they will be fully controlled and monitored by

the client.

5) Resources will be ready for daily to weekly bases reporting, if required.

6) Resources can be hired from Hourly to Monthly bases.

7) Free replacement of the resources will be offered, if the client do not find them good or they left the

company.



Enterprise Mobility


7. Case Studies Back to Top

Industry

Field Service

Organization Size

Medium (201-500 employees)

Country

United States

Customer Profile

The client is a premier

provider of multi-vendor IT

services, serving the

customers in the commercial,

government and consumer

markets through direct and

indirect channels.

Technologies

IOS

Programming Language: Objective C Framework: iOS SDK 8.0 Database: SQLite 3.0. Tools: Xcode 6

Android

Programming Language: JAVA Framework: Android SDK Database: SQLite 3.0. Tools: Eclipse, SQLite browser

Business Needs

The client is a premier provider of multi-vendor IT services of the United States.

They serve customers in the commercial, government, and consumer markets

through direct and indirect channels.

Their services include onsite break/fix hardware repair and per incident on-site

hardware repair, managed help desk and equipment installations, de-installations

and disposals. They support their retail clients with point-of-sale and kiosk services

ranging from deployment, installation, to ongoing onsite maintenance and hot-

swap services.

Rigel Delivery

Rigel Networks provided them a highly scalable & flexible mobile based solution.

Our proficient Mobile App development team created a customized technician

management application that served as a medium between the vendor & the

technicians. The Application was developed on both iOS & Android platforms

within 4 months, involving 4 proficient developers

A Few Key Features

• Secured user authentication through unique user login

• Single point of access for technician’s data

• The technicians can automatically see available work orders in their area.

• They can directly accept the orders they desire assuming they have passed

the qualifying tests for the equipment to be serviced.

• They can service work order by specifying the ETA.

• Technicians can specify at their profile level, their working hour

availability, the way they wish to receive payment, submit online W9

information, and manage their Base Address and distance of work area to

view available work order in respective area.

“Technician Management Application”



Enterprise Mobility


Back to Tops

Industry

Field Service

Organization Size


Country

United States

Customer Profile

The client is a premier provider of

multi-vendor IT services, serving

the customers in the commercial,

government and consumer

markets through direct and

indirect channels.

Technologies

IOS

Programming Language: Objective C Framework: iOS SDK 8.0 Database: SQLite 3.0. Tools: Xcode 6

Android


Benefits

• Single point of access for technician’s data

• Efficient time management

• Enhanced & open communication channel

• Ease of real time tracking

• Transparency in Payments

The Outcome

• Their client base increased by 45%, due to their timely delivery.

• Their operational cost reduced by 73% by hybrid workflow.

• Now the client enjoys better success in image & brand building with

a definite increase in worker & company productivity, which in turn

gave a boost to their revenue.

• Talking of the competition, due to usage of our app, the client is now

enjoying the dominance over the entire industry by his timely

delivery & happy customers.



Enterprise Mobility


Back to Top

“B2B Social Networking Application”

Industry

Social Media

Organization Size


Country

United States

Customer Profile

The client is a serial

entrepreneur & innovator,

silicon valley veteran, business

coach and community leader.

He owns & operates one of the

leading social media marketing

website.

Technologies

IOS

Programming Language: Objective C Framework: iOS SDK 7.0 Database: SQLite 3.0. Tools: Xcode 5.0

Android


Business Need

Based in California, USA, our client is a serial entrepreneur & innovator, silicon

valley veteran, business coach and community leader. He owns & operates one of

the leading social media marketing website. Through the website, businesses and

service providers can instantly promote their products, share their latest deals

and services, post their news and events, and make new connections with

thousands of local customers. It also help owners, find new customers and jump

start sales using the latest social media platform.

Due to the rising usage of mobile phones, the client was very well aware that only

having a website was not enough. He needed a mobile based solution in order to

reach out maximum audience

Rigel Delivery

To meet the client requirements, Rigel Networks had to first identify the optimum

solution. The main requirements were – a cost effective solution, fast

implementation time, on-going maintenance and support, and a high-quality user

experience.

Rigel Networks developed them a highly scalable, flexible, compatible mobile

application within 6 months on both iOS & Android platforms.

A Few Key Features

Promote offers

Post news and events

Share product updates

Open Discussions

Express business needs & ideas

Ask and give referrals

Provide insights



Enterprise Mobility


Back to Top

Industry

Social Media

Organization Size


Country

United States

Customer Profile

The client is a serial entrepreneur

& innovator, silicon valley veteran,

business coach and community

leader. He owns & operates one of

the leading social media marketing

website.

Technologies

IOS

Programming Language: Objective C Framework: iOS SDK 7.0 Database: SQLite 3.0. Tools: Xcode 5.0

Android


Benefits

Registration can be done easily within 2 minutes

Instant connection to new customers in 100+ business categories

Easy promotion of the products and services to member

organizations.

One can post business needs & effectively probe new referrals for the

business

One can make real-time updates about the business offers, news and

events.

Effectively promote the updates on Facebook, Twitter, LinkedIn,

Google+

Generation of quality leads by expanding local contacts, and hence

boost sales.

The Outcome

The implementation of mobile solution was beneficial to the client. They now

have wider customer base. Within a short span of time, the number of people

joining the network increased by 80%, that too from mobile channel.



Enterprise Mobility


Back to Top

“Cross Platform Mobile Application Development”

Industry

Healthcare

Organization Size

Small (0-50 employees)

Country

Australia

Customer Profile

The client is a leading

provider of healthcare

services, also offering varied

value-added services,

featuring daily health care

tips & home based remedies

via their very popular

website.

Technologies

Xamarin, iOS SDK, Android

SDK, Windows Phone SDK,

BlackBerry WebWorks,

HTML5, JavaScript & JQuery.

Business Need

Based in Australia, our client is a leading provider of healthcare services, also offering

varied value-added services, featuring daily health care tips & home based remedies via

their very popular website.

They had a BlackBerry PlayBook healthcare application and the previous vendor was trying

to deploy the same for BlackBerry Torch. It was rejected by BlackBerry creating a disaster

for the client.

They needed to get out of this situation. Additionally, they wanted to launch their popular

and feature-rich web application on all popular mobile platforms, e.g. iOS, Android &

Windows.

Rigel Delivery

We used Xamarin an open source mobile development framework that is widely known as

a game changer for building powerful cross-platform mobile applications. We made their

web application mobile enabled, targeting multiple popular mobile platforms.

The end result was feature-rich, sleek, and easy-to-use apps targeting popular mobile

platforms such as iPhone, Android, Windows Phone. While BlackBerry WebWorks provided

the power to integrate with BlackBerry Messenger, Xamari provided a cost-effective

solution to create quick apps and deploy to multiple popular platforms.

A Few Key Features

The application was easily available on both iOS and Android platforms.

Additional security was implemented for the various transaction modules.

He could get a detailed review regarding the customer’s buying habits who using

his App i.e. android or iOS users. This helped him to create customized offers for

both Android and iOS users.

The Outcome

Their time-to-time market & target audience coverage increased by75%, since they have

their Application for all the famous platforms, i.e. Android, iOS & Windows



Enterprise Mobility


Back to Top

“Social App for Community Awareness”

s &

Security

Industry

Internet

Organization Size


Country

United States

Customer Profile

The client is a US Based

Organization working for

the development of the

society by promoting

community awareness

Technologies

IOS

Programming

Language:

Objective C

Framework: iOS

SDK 7.1

Tools: Xcode 5.1.1

Android

Programming

Language: JAVA

Framework:

Android SDK

Tools: Eclipse

Business Need

The client is a US Based Organization working for the development of the society by

promoting community awareness

They came to us with a vision, which we turned into a reality by giving it a shape of a

mobile application. They wanted a medium on which, a user can take & upload pictures of

any suspicious activity going on in their neighborhood.

Rigel Delivery

Rigel Networks' enthusiastic mobile app development team was more than happy to

create something that was for the betterment of the society. Ideas shared & thoughts

combined - we developed a scalable mobile application for them that enables users to

capture, post, review and share Geo located photo/video reports.

Application was developed on both iOS & Android platforms within 2 months, involving 4

proficient developers.

A few Features

Allow users to capture and post video and still images with descriptions

Allow users to upload previously captured media from your device’s Camera Roll

All posted content is geolocated and mapped for other users to see through the

App.

Particular user can receive notifications from other users in their community

when new reports are posted.

One can view and capture pictures from public traffic cameras in several U.S.

urban areas

A user can share their posts or other user’s posts through their Twitter or

Facebook accounts.

Enables users to securely create and share incident reports with photos or video

clips.

All text and related images are geo-located and time-stamped for secure archive.

Provides two-way push notifications to instantly alert users of valuable

information.

Supports real-time visual communications with First Responders during

emergencies.

FERPA, CIPA and HIPAA compliant.



Enterprise Mobility


Back to Top

Industry

Internet

Organization Size


Country

United States

Customer Profile

The client is a US Based

Organization working for the

development of the society by

promoting community

awareness

Technologies

IOS

Programming

Language: Objective C

Framework: iOS SDK 7.1

Tools: Xcode 5.1.1

Android

Programming

Language: JAVA

Framework: Android

SDK

Tools: Eclipse

The Outcome

Only after two few weeks of the launch, they got 438 new users,

signing up in the application.

Two suspicious activity that was posted on the app was caught

by the police, which turned out to be a theft planning.

The application is working exactly in the same way the client’s

vision



Enterprise Mobility


Back to Top

“Mobile Testing”

”

s &

Security

Industry

Information Technology

Organization Size


Country

United States

Customer Profile

The client is a renowned mobile

application management

enterprise segment. They

provide customized solutions

for various business/enterprise

to manage mobile application

on their devices..

Business Need

The client is a renowned mobile application management enterprise segment.

They provide customized solutions for various business/enterprise to manage

mobile application on their devices.

Our client has developed a new enterprise mobile app management software

product to manage various apps. They were looking for a reliable QA & testing

service provider, who is well versed with the latest technology trends & has

experience in the industry.

Rigel Delivery

Proficient experts in Rigel Networks’ mobile application testing team

recommended and implemented certain solutions.\

A few Features

Robust system and integration tests across different devices and

simulators.

SDK used efficiently to compile and run the app in simulator.

Web app version tested on different browsers including Mac safari

and mobile browsers.

We provided excellent mobile devices inventory to help their

applications tested.

SDK installation and test team generated build for devices and tested

it on various platforms.

Servers recommended for development team, test team, and product

team helped properly labeling and versioning of build on different

server, it helped to track down issues on different versions of

software.

We also provided the client the database testing so that there should

not be any data overlap or data missing issues in case of a change in

database schemas.

We generated and recorded the crash logs so that we could get closer

to the bugs in short span of time.

Jmeter and SOAP UI framework were used for load profiling.

Rigel Networks increased the mobile inventory that helped cover

compatibility testing on versatile range of devices.



Enterprise Mobility


Process Back to Top

Test Case

Preparation

Automated Script

Identification &

Modification

Manual &

Automated

Testing

Usability Testing

Performance

Testing

Security &

Compliance

Testing

Device Testing

Started by Preparing Test Cases

Identifying the reusable automation scripts

Executing both Manual & Automation Test Cases

User experience is a key for apps to be accepted by end

users, Checking Usability issues, navigation & content

Testing the performance of the mobile application for its

responsiveness, scalability, resource usage & stability

based on Standards

Ensuring the apps is secure by checking SQL Injection,

Data dump, man in the middle, Session Hijacking

Execution of test cases in other family of Devices in the

lab or testing stimulation tools



Enterprise Mobility


Back to Top

Industry

Information Technology

Organization Size


Country

United States

Customer Profile

The client is a renowned mobile

application management

enterprise segment. They

provide customized solutions

for various business/enterprise

to manage mobile application

on their devices.

The Outcome

Savings of costs by 60% due to extensive use of automation tools.

Rigorous testing on various platforms made the client assured of

application’s robust performance and helped maintain inventory

of test resources without any difficulty.

Testing on extra devices helped in ensuring more stable function

of the product and catering to the extensive needs of mobile

users.

On-time delivery and on-schedule reporting provided the client an

edge in product’s market introduction and saved their time.

Our proficiency in performance engineering helped the client to

get the best possible results for scalability, reliability, and

sustainability



Enterprise Mobility


Back to Top “Mobile Device Management Solution”

”

”

s & Security

Industry

Mechanical Engineering &

Construction

Organization Size

Medium (500+ employees)

Country

Australia

Customer Profile

The client is a multinational in

technology, engineering,

construction, manufacturing &

financial services, with global

operations. The company is one

of the leading & renowned

companies in Australia’s private

sector

Business Need

The client is a multinational in technology, engineering, construction,

manufacturing & financial services, with global operations. The company is

one of the leading & renowned companies in Australia’s private sector

They wanted to provide a persistent BYOD experience to its employees

with the flexibility of using varied devices in order to meet the

deliverables, ensuring the compliance with Information security policies,

regulatory and contractual obligations.

Rigel Delivery

Rigel Networks implemented a scalable enterprise mobile device

management solution in order to meet their business requirement.

Rigel Networks’ Mobile Device Management (MDM) solutions allow

enterprises to secure and manage mobile devices across multiple

operating systems, by providing secure corporate email, automatic device

configuration, certificate-based security, and selective wipe of enterprise

data for both corporate and user-owned devices

A few Features

Mitigate risks to business operations by implementing a phased

implementation and deployment.

Mitigate risks to corporate data and applications by implementing

containerization for corporate use.

Perform configuration of asset based policies as well as policies for

data security.

Enable asset management of corporate devices.

Secure access to emails and internal Applications.

Integration with internal applications and systems.



Enterprise Mobility


Back to Top

Industry

Mechanical Engineering &

Construction

Organization Size

Medium (500+ employees)

Country

Australia

Customer Profile



construction, manufacturing &

financial services, with global

operations. The company is one

of the leading & renowned

companies in Australia’s private

sector

The Outcome

The implementation of MDM solution was highly beneficial to the client.

Below mentioned were the results achieved:

By embracing Bring Your Own Device (BYOD), the enterprise

device procurement and data plan costs associated with each user

was reduced by 30%.

The gained faster access to new capabilities without any additional

effort, freeing limited IT resources to focus on other projects.

They saved on their additional expense by 53%.

The number of devices used were cut down from 1500 to 700 &

the monthly recurring cost was reduced by 25% to 28% by

optimizing rate plans with providers.



Enterprise Mobility


Back to Top

“Mobile Consulting Solution”

Industry

Digital Media

Organization Size

The client is a leading digital

media worldwide creating and

distributing a range of assets

– creative & editorial imagery,

photography & stock footage.

Country

Australia

Customer Profile



construction, manufacturing

& financial services, with

global operations. The

company is one of the leading

& renowned companies in

Australia’s private sector

Business Need

The client was a leading digital media worldwide creating and distributing a range of

assets – creative & editorial imagery, photography & stock footage.

The client already had a website, which was running quite good, when they started

it. But with time, their website visitors started to drop. They very well knew that

with the increasing usage of mobile phones, people are more attracted towards

mobile friendly websites like their competitors. However, they were not able to

decide whether to go for a mobile website, responsive website or a mobile app in

order to reach out maximum audience.

Then, they decided to search for a reliable mobile consulting firm for a cost

effective solution & hence met us, Rigel Networks.

Rigel Delivery

To meet the client requirements, Rigel Networks had to first identify the optimum

solution. The main requirements was a highly cost effective solution ensuring

optimal user experience.

For this client, it was important to have a responsive web design rather than a Web

App option, for the following reasons:

To reach the largest number of consumers while providing service across

multiple device types

Native apps are not fully SEO-friendly

Replicating an existing website to an app will take more time, effort &

above all more cost.Enable asset management of corporate devices.

Secure access to emails and internal Applications.

Integration with internal applications and systems.

Results

Over 40% revenue increased by making their website responsive & more user

friendly. They were so much impressed by an immediate hike in results that now

they are working with us to build an app, in their way to dominate the industry.


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