Annual Report

2007-2008

Library

Lake City Community College

The Mission of Lake City Community College is to provide superior, affordable, quality education and

enrichment.

The Mission of the library is to support the educational and enrichment goals of the college through a

well-organized collection of print and non-print materials by providing instruction and access to

information that is not bound by time or place.

Introduction

The most exciting development for the library in 2007-2008 was the progress made toward selecting an

architect for the new library. Although the State of Florida experienced severe budget shortfalls, the

library budget for books and other materials was preserved, and the budget for 2008-09 was preserved

at the same level. This was significant, considering that the college experienced more than a 10%

reduction in state funds. Conversations with directors at other Florida community colleges revealed that

the library budgets were reduced along with budgets for other college units, but this did not happen at

LCCC. It was decided that at this time, it would not be possible to increase staff and add a second

reference librarian. However, money was left in the 08-09 budget for part time professional support, to

provide for a reference librarian during evening and weekend hours. And most importantly, the money

for the new library remained intact.

Just prior to the end of the fiscal year, Requests for Qualifications from architects were received,

reviewed, and a short list of three was derived. This means that a reasonable schedule would be to have

a plan and design for the new library by the end of fall term, 2008, and for construction to begin in

spring. This would be a twelve to eighteen month construction project, totaling more than 9 million

dollars.

In preparation, staff has renewed the effort to weed the collection of old titles, especially pre-1970

titles. Attached is the 2007 Collection Assessment for LCCC, done by the College Center for Library

Automation in Tallahassee (CCLA). It indicates that the library has made progress in the area of the

social sciences, science and technology, but still has too many old titles, especially in the humanities.

For this reason, weeding the collection will continue to have high priority during the 2008-2009 year.

ANNUAL REPORT

2006-2007

LAKE CITY COMMUNITY COLLEGE

LIBRARY

The mission of Lake City Community College is to provide superior, yet affordable programs of quality

education and to enrich the lives of citizens in North Central Florida.

The mission of the library is to support the educational and enrichment goals of the College through a

well-organized collection of print and non-print materials by providing instruction and access to

information that is not bound by time or place.

Overview

During academic year 2006-2007 the library experienced growth in the areas of circulation, gate count,

special activities and events, new databases and electronic book collections, and new furnishings

courtesy of a consortium grant. It was also during this year that we learned of plans for a new library on

campus, with funding allocated for planning and site selection in the amount of $840,000, with more

than 9 million dollars requested for the new building.

As in years past, the only area rated more highly than services by our students and library users was the

staff. Survey results indicate that users are very satisfied with the level of service and information

resources available to them.

There were staff changes, as two long time employees completed their DROP period and retired. Other

staff changes reduced personnel costs for the library unit, and are described below under staff.

The library was funded for new materials at the level requested, and staff continued to weed the

collection to discard dated items, particularly in the areas of allied health, technology, and the sciences.

It was also in this fiscal year that, with help from a NEFLIN grant, the library embarked on a new

direction of providing services to users, as well as providing a more welcoming and comfortable

environment in the library. Rules were changed to allow food and drink in the library, even near

computers. Note: to date, only one keyboard has been damaged as a result of these changes. Couches

and comfortable chairs were added, along with friendly table lighting. These changes complimented all

of the special events and activities, which are noted later in the report.

Use Statistics

Discards 596 items @ $13,473

Total items held 6-30-07 and cataloged in LINCC - 79,237

Paper volumes 44,914

AV 3,966

Electronic titles 30,357 cataloged

Total items including un-cataloged electronic books (available through separate database searches in

LINCC) 137,186 (the first community college library in the Florida system to have more electronic books

than paper titles)

Gate Count 58,097 (monthly average 4841, weekly average 1210)

Items added 4,279 (including paper, AV and electronic…most were electronic)

Amount expended on library materials $37,572

Total library expenditures, including materials, staff (not fringe), and operating expenses $242,979

Serials 217 titles…10 added

Electronic serial titles, full text 38,956

ILL Lending – 165 borrowing – 85

Circulation Loans 6,874 (including initial, renewal, but excluding reserves)

Allocation of Materials Budget

49% of the materials budget was spent in the following areas: Allied Health, Vocational Technical,

Education, Business, and Math Science. The remainder was spent on the general collection, reference,

and liberal arts. Following are the amounts expended in the specific areas listed above:

Allied Health $4527

Vocational Technical $2960

Education $2904

Business $1788

Math Science $6217

Staff

During 06-07 the library lost one of its two part time professional librarians, reducing the total to 2.25

FTE, including the library executive director.

Support staff were 3.5, reduced from 4.0 in 05-06; when the evening and weekend staff person retired,

she was replaced by a team of part time staff, including the part time MLS librarians at a reduced cost to

the college due to a decrease in fringe and salary levels. This allowed for a cost saving of $14,857. More

money was saved when two other full time library technicians retired, and new full time staff were hired

at the starting rate, much reduced from the accrued rate for 35 year employees. The amount saved by

this personnel change was $13,851. By switching to a part time team for evenings and weekends, better

and more thorough coverage was achieved at a lesser expense.

Due to upgrades in the Ex Libris Aleph software used by CCLA, the Computer Center for Library

Automation, much training was required for staff. Additional training was needed for new staff.

Following is a list of staff travel, mostly for training opportunities, during 06-07:

2006 - 2007 TRAVEL LOG 07/18/06 JoAnn Bailey NEFLIN/Cataloging/Ora

nge Park, FL 0.00

07/18/06 Ginney Rankin NEFLIN/Cataloging/Orange Park, FL

36.50

08/23/06 Jim Morris State Lib. Archives/Tallahassee,FL

0.00

09/07/06 Jim Morris Region II Literacy Mtg./Live Oark, FL

20.47

09/15/06 Vickie Lepore NEFLIN Annual Mtg./Orange Park, FL

0

09/15/06 Jim Morris NEFLIN Annual Mtg./Orange Park, FL

56.07

10/10/06 Jim Morris CAESC Conf/Daytona Bch, FL

399.87

10/11/06 Lynnda White CCLA/Circulation Training/Jacksonville,FL

53.40

10/20/06 Karen Thomas CCLA/Cataloging/Gainesville, FL

42.72

10/20/06 Jim Morris CCLA/Cataloging/Gainesville, FL

42.72

10/31/06 Jim Morris Academic Library Wkshop/Tallahassee,FL

92.56

11/15/06 Jim Morris NEFLIN Board Mtg./Orange Park, FL

56.07

11/16/06 Jim Morris Region II Advisory Bd/CCLA/St. Augustine

80.10

11/20/06 Vickie Lepore E-Info Global Systems/Huntsville, AL

749.48

12/01/06 Jim Morris Region II Adult Literacy/Live Oak, FL

20.47

01/10/07 Jim Morris Grants Fiscal Mgt. Training/Tallahasse,FL

92.56

01/17/07 Jim Morris NEFLIN Bd. Mtg./Orange Park, FL

56.07

02/06/07 Jim Morris CAESC/Tallahassee, FL 230.56 03/02/07 Jim Morris Region II Adult

Educ/Gainesville, FL 42.72

03/09/07 Vickie Lepore LINCC User's Mtg/Gainesville, FL

42.72

03/09/07 Lynnda White LINCC User's Mtg/Gainesville, FL

42.72

03/09/07 Karen Thomas LINCC User's Mtg/Gainesville, FL

42.72

05/15/07 Lynnda White SFCC Reserve Training/Gainesville, FL

42.72

05/15/07 JoAnn Bailey SFCC/Reserve Training/Gainesville,FL

42.72

05/16/07 Jim Morris NEFLIN Board/Yulee, FL 69.73 05/20/07 Jim Morris NISOD/Austin, TX 624.82 06/05/07 Jim Morris CAESC/Sanibel 467.51 06/06/07 Vickie Lepore CCLA Adv.

Board/Orlando 133.50

06/12/07 Jim Morris Shands/Borders-book buy-Gainesville,FL

42.72

06/13/07 Jim Morris LSTA Adv. Council/Live Oak, FL

0

06/19/07 Vickie Lepore NEFLIN/Tech Writing Workshop

56.07

TOTAL EXPENDITURES 3680.29

NEFLIN Grant Award

In addition to college funding, the library received a mini grant in the amount of $10,000 from NEFLIN,

the Northeast Florida Library Information Network. This provided money for large, good quality bean

bags, some bright and attractive carpets, game tables, and other furniture that made the library more

welcoming and comfortable. It also purchased new display shelving to highlight new books, a cabinet

for music CDs, a magazine display, signage, and a digital camera to record library events and activities.

Surveys and Evaluations

Five surveys were conducted during 06 – 07, some focused on specific events or concerns requiring

feedback from library users. Following are survey results and related memoranda…

INTEROFFICE MEMORANDUM

TO: JIM MORRIS

FROM: VICKIE LEPORE

SUBJECT: GAMING EVENT JULY 28, 2006

DATE: 10/2/2008

Jim,

From the numbers and survey results, I’d call the gaming event a success. I am presently in touch

with the manager of Movie Gallery for the next event. Athletic Dept. would like us to schedule the next

event so that more athletes can participate; Vince Rice requested that we include him in notifications of

upcoming events.

78 Total participants

(53 Registered for tournaments and console games; 25 Other (parents, faculty, internet users,

observers)

Participants from: SFCC, Santa Fe High School, Branford HS, Bell HS, CHS, Fort White HS, Full

Sail College (Winter Park), and Community and LCCC.

27 Survey results:

Are you from the community or LCCC? Yes 14 No 13

Rate the overall quality of event, from 1 – 5 (5 being best rating)

5 (14); 4.5 (1); 4 (8); 3 (3); 2 (1)

Would you attend other programs provided by the college? Yes 26 No 1

Café Politico 7

Jazz and Java 12

Rockin’ in the Stacks 15

Book Club 6

Gaming Event 27

Continued…

What do you like best about the Game-aThon?

variety of games, something to do

make new friends;

“the coming together of people from different backgrounds because of a common

interest”

interacting with other gamers/competitors

trying new games

seeing latest technology in gaming

Halo and competition

food & fun

lots of people playing video games

Tony Hawk

Suggestions and comments for Gaming events?

more games

offer events more often

advertise scheduled tournaments & whether they are one-on-one or teams

Halo2 needs to be more organized

include Nintendo or Sega & their games

Battlefield 2 tournament; more organized

Star Wars Battlefront tournament

Offer Pizza!

advertise prizes for tournament winners,

or advertise tournaments as “bragging rights” events (prizes not necessary)

advertising that reaches more people outside of the college

LEARNING RESOUCES CENTER

STUDENT SURVEY OF LIBRARY SERVICES

Spring 07

The library needs more materials about

Nursing

Library Analysis

Wireless Internet

German

Computers

Manga

Books on Tape

Poetry

Books, Classics, and Cult Novels

Religion

Teaching and Educational jobs

General interest- medical

Fantasy

Anatomy and Physiology more deep

Foreign Language

Sports

Test preparation: FTCE

Nursing

Business Magazines

Business Magazines

How could we improve services to students?

Wireless internet and more movies

Free printing more computers

Wireless internet!!

Greet students more as they enter and exit

Add wireless internet

Get wireless internets/ interwebs

Wireless internet and my artwork

Wireless internet

Keep it quieter

Wireless internet

More computers

More computers STOP making students pay for prints!!!

More computers

Put the tutors back in the learning lab

Increase the collection and variety of foreign language learning materials

Wireless internet

Update more computers some are too slow

Make the on-line catalog much easier

Longer hours, more computers

Wireless internet

Learning Resources Center

Student Survey of Library Services

Very Dissatisfied- 0 Very Satisfied- 5

Noise Level Photocopiers

1. 1 1. 1

2. 2 2. 0

3. 5 3. 10

4. 11 4. 10

5. 31 5. 38

Comfort of Study Areas Onilne Databases

1. 0 1. 0

2. 0 2. 0

3. 4 3. 3

4. 9 4. 10

5. 38 5. 37

Reference Help Online Orientation

1. 0 1. 0

2. 0 2. 1

3. 2 3. 4

4. 9 4. 8

5. 39 5. 35

Circulation Desk

1. 0

2. 0

3. 2

4. 7

5. 40

Availability of Computers

1. 0

2. 3

3. 6

4. 15

5. 40

Availability of Library Materials

1. 0

2. 0

3. 2

4. 9

5. 39

Rank The Top 3 library resources that are most important to you…

Journals- Checked but not Numbered- 1

1. 0

2. 1

3. 1

Books- Checked but not Numbered- 24

1. 5

2. 6

3. 7

Online Journals- Checked but not Numbered- 12

1. 2

2. 4

3. 3

Library Staff- Checked but not Numbered- 27

1. 1

2. 3

3. 5

Online Catalog- Checked but not Numbered- 14

1. 1

2. 4

3. 3

Inter- Library Loan- Checked but not Numbered- 4

1. 0

2. 1

3. 1

Other- Checked but not Numbered- 1

1. Study Rooms

2. Internet- 1

3. Magazines

4. Online Databases

5. Computers

Rate how Strongly you Agree or

Disagree with the following statements

Strongly Disagree- 0 Strongly Agree- 5

I have received instruction how to use this library. 0. 5

1. 2

2. 3

3. 3

4. 7

5. 31

I can locate research and materials I need in the LCR. 0. 0

1. 0

2. 0

3. 9

4. 10

5. 29

I find the online catalog easy to use. 0. 0

1. 3

2. 1

3. 6

4. 11

5. 26

The library staff is friendly and helpful. 0. 0

1. 1

2. 1

3. 0

4. 6

5. 41

Registration Results - Rockin’ the Stacks Library Event April 13, 2007

67 Registrations

427 gatecount

100+ headcount

28 LCCC students ages 16 – 20+

12 CHS 14 - 19

8 no affiliation 13 – 23+

4 Fort White 16 – 18

3 SFCC 19 – 20

6 Children 4 – 11

2 UF 18

1 Homeschool 16

1 Teacher from New Generation

$539.00 for pizza and bands

47 Survey Results for Rockin’ the Stacks Library Event April 13, 2007

Are you a LCCC student? 20 (yes)

27 (no)

(includes 2 described as “not yet,” 1 faculty, and 1 homeschool)

What school do you attend if not a LCCC student?

7 (CHS)

11 (none)

1 (working)

9 (CC grads, registered for next term, Sikeston Career &

Technology, homeschool, faculty/staff)

Rate the event from 1 – 5 with 5 being the best

1 (Rating of 1)

0 (Rating of 2)

8 (Rating of 3)

22 (Rating of 4)

15 (Rating of 5)

Responses to Spring 01 Survey:

I. YOUR suggestions for library materials:

We have ordered & rec’d FTCE books, philosophy and religion

Need to order – Foreign languages (German); cult novels (no titles suggested)

need to display - Religion, Nursing, Manga, General interest/medical

ACTION:

Contacted Religion and Philosophy instructors Tim Moses and Ken Hamilton 6.26.07 (email under Faculty folder)

Tim is selecting a few titles to be placed on reserve for Fall ’07. customize the library orientation so R & P students will be required to peruse the new

titles. display the R&P titles in front of the 100-200 range downstairs.(planned for mid August

for Fall ’07 term.)

II. How can we improve services to students?

ACTION:

Students requested free printing; we will not charge for the first 10 pages, beginning NOW. (students are very happy with this change)

Request that everyone who works on the circulation desk acknowledge & greet everyone who walks into the library.

Jim has contacted Sam Hall, (6.27.07) to request a more “informed response” when patrons ask when we will be getting wireless service.

CCLA is in the process of updating the online catalogue for a friendlier and more intuitive interface.

Use signs from NEFLIN grant to promote the library orientation better.

III. How YOU Rated the Library

42 out of 50 are satisfied with the noise level 47 out of 51 / satisfied with comfort of study areas 48 out of 50 satisfied with reference help 47 out of 49 satisfied with circulation desk 55 out of 64 satisfied with computers 48 out of 59 satisfied with photocopiers 47 out of 50 satisfied with online databases 43 out of 48 satisfied with online orientation 48 out of 50 are satisfied with the availability of library materials. 48 out of 48 can locate materials in the library 37 out of 47 find the catalog easy to use. 47 out of 49 find the library staff friendly and helpful.

IV. The top four library resources most important to YOU:

#1 – Library Staff

#2 – Books

#3 – Online Catalog

#4 – Online Journals

To: Jim Morris

From: Vickie Lepore

Date: 1.23.07

Re: Fall 2006 student satisfaction survey

Message:

Attached to this email you will find the Fall 2006 survey results

Our survey sampling was small. December is not a good time for surveys.

Let’s remember that!

Most responses still fall in the 3 to 5 range, meaning most students are

satisfied to very satisfied with services and instruction.

Our circulation staff is making a positive impact on our students, with the

majority of respondents Very Satisfied with their friendly and helpful

service!

The online catalog receives the least input. It looks like students just skip

over the question. We know that CCLA is working to resolve this problem.

Eventually, I hope we can work towards using another format for surveys.

The paper format is very time-consuming to compile. We are talking with

NEFLIN about an online survey in the future.

The Learning Resources Committee

FALL 2006

STUDENT SATISFACTION (SAMPLING) SURVEY RESULTS

Students marked their level of satisfaction

from 0 (zero) – Very dissatisfied to 5 – Very satisfied

Noise Level Zero (2); 1 (0) 2 (2); 3 (3); 4 (5); 5 (16)

Comfort of study areas 0 0 1 0 10 18

Reference help 0 0 1 3 6 19

Circulation Desk 0 0 0 3 7 19

Availability of computers 0 0 4 2 7 11

Availability of library materials 0 0 0 2 7 19

Photocopiers 0 2 0 3 6 16

Online Databases 0 0 0 5 3 19

Online Orientation 0 0 2 4 2 17

I have received instruction how to use the library.

2 1 1 7 3 15

I can locate research material I need in the library.

2 0 0 2 9 16

I find the online catalog easy to use. 0 0 2 4 5 6

The Library Staff is friendly & helpful. 0 0 0 2 3 22

To: Jim Morris

From: Vickie Lepore

Date: 10/28/06

Re: Targeted survey about closing library earlier

Message:

This paper survey was completed by students using the library in the evening. We had a total of 157

responses. The majority (145) indicated that if the library closed at 9pm, (instead of our usual 10 pm),

this would NOT have a negative impact on them.

One comment suggested that we did extend our time on Saturday by one hour. To me, this seems like a

reasonable move, to change our Saturday hours from 10 am – 2pm to 9am – 2pm.

Staff – Additional Information

2006-2007 saw the retirement of one more long time staff member from the library…Ginney Rankin, the

serials and cataloging technician. Ginney had 35 years with the college. In the previous year, 2005-

2006, the library lost its circulation technician of 35 years, Alice Thomas. Prior to that year, the evening

and weekend library technician, Violet Browder, retired. An unfortunate note…Ms. Browder passed

away not long after her retirement, in August of 2005. Violet’s full time position was filled by part time

staff, student workers, and part time MLS professionals. This was an innovative approach to staffing

difficult hours. Violet was wonderful about working every night and every weekend, but we knew it

would be difficult or impossible to find a new staff person who would agree to such a schedule. It would

be easier to rely on several people, and thereby also provide a significant cost saving to the college.

That cost saving was between 12 and 15 thousand, depending on whether you use as a comparison

point Violet’s salary upon retirement or the salary of a new, full time staff person in that position.

Losing these long time staff persons in rapid succession worked a severe hardship on the library…with all

the knowledge and experience that went with them. Along with Jo Ann Bailey, Ginney had become one

of the best catalogers in the community college system, as acknowledged by our state consortium,

CCLA. However, we were fortunate to find two wonderful replacements…Lynnda White in circulation,

and Karen Thomas in technical services. They began a long process of learning their complex jobs, as

well as cross training to assist in other areas when needed, such as reference, interlibrary loan, and

general clerical support of the director. The library team finished 05-06 as a compact, lean, well-

functioning team, on the way to becoming finely tuned. Assisting in this process was the reference

services coordinator, Vickie Lepore. She was invaluable in supporting the cross training of the new staff,

in supervising student and part time workers, and reinforcing the team spirit of the library staff.

Jo Ann Bailey continued to be the key to the success of the library program…with her years of

experience in cataloging and acquisitions and interlibrary loan…the life blood of a library. Without her,

we would have backlogs of new books waiting to be cataloged and shelved, as do most college libraries.

She makes sure that students and faculty get interlibrary loans quickly. At most schools, these jobs are

done by MLS professionals and rarely do you find them combined. Still, she is one of the most efficient

ILL and cataloging technicians in the state system. She also provides seamless and efficient support to

the director in administering not only the library but the network of community service centers, in Dixie,

Gilchrist, and Baker Counties. She truly is invaluable.

The part time MLS professionals for evenings and weekends provided a long needed service to our night

students, and those coming to the library on Saturday needing assistance. Paul Victor, who is the full

time coordinator of library instruction for the University of Florida, has brought needed help in providing

library instruction to night and weekend students. Noah Lindsay, former director of the library, came

back as a part time MLS, and took charge of weeding the collection. This is extremely important in

reducing the age of the collection, and identifying areas where new titles are needed. This is something

that SACS looks at closely. Unfortunately, mid way through the fiscal year Noah left to take a two year,

full time position with a school in Suriname and we were unable to replace him. This left us with three

nights per week during which there was no professional coverage.

Evaluations and surveys indicate that staff receive the highest rating of all aspects of library service

from our students. Those survey results are included above, in the previous section.

Plans for a New Library

Plans for a new library were submitted to the state as part of the long range facilities plan of the college.

As of this writing, funds were approved for planning purposes in the amount of $840,000. This money is

to be allocated in 2007-08, and is to be used to develop architectural designs, select and prepare a site,

for the new library, the first of the new buildings to be initiated under the long range facilities plan of

the college. Funds requested for the building are in excess of 9 million dollars. The library is the oldest

building on campus not to undergo a major renovation. The current facility has outgrown its electrical

capacity, with the addition of computer stations and other electronic devices. When the building was

constructed, the only electric plug in devices were an electric typewriter and a copier. Now, it is not

uncommon to flip breakers due to overloads.

Early discussions regarding the new building confirm that this is a very important building to the future

of the college…it is the first new building in more than a decade and it will determine the style and

design of the campus for the next thirty years. It will embody the new, user friendly principles of the

Melton Learning Resources Center…food and drink allowed, a café or coffee bar, comfortable seating, a

Barnes and Noble look to the first floor where new books will be highlighted and where a generous

number of computer stations will comprise an information commons. Segregated from this area will be

a second floor for quiet spaces, stacks, study rooms, offices, work areas. A problem with the current

structure is that when the main reading room is noisy, there is no quiet place in the building for those

who need to study in quiet. This is one of the problems that the architect of the new building will be

asked to solve.

This project is a welcomed change, although it will work many hardships on our small staff. Still, it is

exciting to think of having a new, state of the art academic library to welcome students and the

community to our campus.

Summary

The library at Lake City Community College will undergo its second program review during 2007-2008.

The first program review, conducted in 2002, follow up report dated 2004, determined that time and

effort should be devoted to planning for and justifying the construction of a new library facility on

campus. It recommended that the library do more to assess its services, through surveys and

evaluations as well as responses to those instruments. Finally, it should increase the number and type

of cultural opportunities offered through the library to the campus and broader community. 2006-2007

saw most of these recommendations addressed and accomplished, as described in the above report.

The library is in a strong position to serve the information and research needs of our students and

faculty, and the cultural needs of the broader community through a strong commitment to service and

through databases and electronic resources that bring the world of knowledge and information to the

student, mediated through the library and its staff, and into the student’s home via the Web. As the

director tells classes who come to the library for an introductory tour, Thanks to our membership in the

statewide library consortium of community colleges, CCLA and LINCC, we have gone from being a small,

rural community college with a few thousand print books and about 100 magazine subscriptions, to a

library comparable to those at a small university or a large four year college, with thousands of

electronic books and full text journals, fully indexed and keyword searchable. We have made the leap

into the 21st Century, and are moving forward with confidence.

CCLA was able to retain funding for shared databases, giving continued access for LCCC students to

databases in the sciences and humanities, general reference, newspapers, literature, and allied health.

A complete roster of databases for 2007-2008 is included below.

Staff remained stable during the 07-08 year. Jo Ann Bailey, the most experience staff person from the

original team that went into the DROP program over the past four years, was able to return, bringing

with her 35 years experience in technical services, reference, cataloging, serials, and circulation. She

continued to provide cross training for the new staff members in circulation and technical services.

At the end of the fiscal year, training began on the Banner Software system, for doing purchase orders

and managing accounts. Jo Ann will continue to lead in learning the many aspects of this new system

and adapting the library orders to the new system.

The library lost its couches and easy chairs during a stringent and strict visit from the county fire

marshal, in which all of them were deemed to be out of compliance with fire codes. Only the bean bags,

purchased with the NEFLIN grant in the previous year (see the 06-07 Annual Report) met the required,

California fire retardant standards. The director was tempted to ask the fire marshal about the books,

as they certainly are not fire retardant, but he thought better of it and kept quiet on the matter.

The reference and research coordinator, Ms. Vickie Lepore, led the way to developing ways of

enhancing our library orientation program while addressing the need for an information literacy plan.

This is described more below under Orientation and Library Instruction, as well as under Reference

Services.

Use Statistics 2007-2008

Database searches: 69,239

Reference questions: 3,068

Electronic books added and cataloged: 35,172

Orientation sessions: 40 (with 747 participants)

Other orientations (individual, distance learning, research skills activities): 457

New titles: 36,287 (both electronic and print)

Items discarded: 1,125 (original purchase value $37,305, including books and media)

Periodicals held (hard copy, not electronic): 216 (holdings include thousands of full text periodical titles

in the CCLA/LINCC databases)

Books circulated: 5,764

Periodicals circulated: 551

Reserve books used: 484

Interlibrary loans: 321 (lending 264, borrowing 57)

Annual gate count: 70,495

Average daily gate count (for typical 10.5 hour day of operation): 366

Amount expended on library materials: $33,446 (by following break down…)

Allied Health: $8430

Business: $1833

Education: $1719

Math/Science: $2298

Vo-Tech: $832

Liberal Arts, General and Reference Collection: $18334

Amount expended on additional databases (beyond the CCLA menu): $6,050

Total library expenditures for materials, operating expenses, and staff (excluding fringe): $243,233

Reference Services

The following PDF describes in detail and at length reference services and activities for 2007-2008. This

report includes student survey results.

In addition to the survey results included above, an additional survey was conducted in spring 08 and is

attached below…

Orientation and Library Instruction

The following PDF shows in tabular format the library’s orientation program for a four year period, from

2004 to 2008.

Following is an online survey of distance learning faculty, and one of distance learning students,

conducted through and with the assistance of the Northeast Florida Library Information Network

(NEFLIN) consortium, of which the college is a founding member.

http://www.touchpollweb.com/ItemFrequency.aspx?suid=10481&p=296717110

http://www.touchpollweb.com/ItemFrequency.aspx?suid=10483&p=296773730

In addition, the reference and research coordinator Vickie Lepore led the way for a committee to

develop and implement a plan for a comprehensive information literacy program…and that plan is

attached below:

To: Library Director Jim Morris &

Information Literacy Committee Members

From: Coordinator, Library Research Vickie Lepore

Re: Info Literacy Outcomes

Assessments and Instructional Tools Defined

Suggested Use for Varying Levels of Learning Experience

Measurement Objectives, Reporting, and Evaluation

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A. INFO LITERACY OUTCOMES AND ASSESSMENTS

To summarize, here are the general learning outcomes in relation to information literacy as suggested

by the Information Literacy Committee that met this Spring 2008. The Committee recommended that

Biology, Sociology, and Psychology courses build these outcomes into the curriculum, and the Library is

offering the following tools to support this recommendation. The KEY indicates which instructional and

assessment tools address the outcomes:

KEY IG (Info Game) Instructional online tool with assessment

PT (Plagiarism Tutorial) Instructional online tool with assessment

RA (Research Activity /Online Orientation & Worksheet) Instructional online tool with

assessment and student evaluation of instruction

XRA (Extended Activity/Online Orientation & Worksheet) Same as RA and includes 15 questions that

assesses general knowledge taken from LIS 2004 coursework)

SM (SurveyMonkey assessment) (assesses general knowledge covered by instructional tools)

1. [IG] [RA] Evaluate the credibility, quality, and accuracy of Internet resources for specific

information needs.

2. [PT] Demonstrate an understanding of several social, legal and ethical issues, including

netiquette, plagiarism and copyright issues.

3. [IG] [RA] Use Internet communication tools, web search engines, meta-search engines,

specialized search engines, and subject directories to locate and access relevant information

resources.

4. [IG] Demonstrate an understanding of various information resources available via the Internet.

Following is the travel log for staff training and development. It reflects a very active year.

Following is a faculty survey concerning satisfaction with library services. It should be pointed out that

all faculty requests for materials were met during the 07-08 year, including the purchase of the Bates

Assessment Series on 13 DVDs, costing more than $7000. This was justified because it serves several

different programs in the Allied Health department, and three different faculty members requested the

series. On the library home page is a list of new titles acquired during 07-08. A more detailed version of

the spreadsheet is available in the director’s office, indicating the faculty members at whose request the

items were purchased.

http://www.surveymonkey.com/s.aspx?sm=YteoG7SMi0f8hwfiWeab7g_3d_3d

Following is the 2007 Program Review for the library…

Lake City Community College

Level III Program Review

Non-instructional Program Report

Program: Learning Resources Center (Library)

Director/Coordinator: Jim Morris

Report Year: 2007 Report Date:

Verification of Report

Directions: This section of the report should be read and signed by the appropriate director, executive director, or dean who reports directly to a vice president. In the case of an executive director who reports directly to the president, the executive director should sign. I have read this report and confirm that it is clearly written, understandable, and provides accurate information/data. _____________________________________ Signature of Appropriate administrator (as identified above)

The library is well on its way to accomplishing the three goals outlined in the Review…

Revising and expanding the orientation (this is being expanded in the 2008-2011 strategic plan for the

library to encompass information literacy)

Update the collection, print and non print, especially in the areas of math, science, technology, and

vocational (accomplished)

Pursue funding for a new library (accomplished)

The strategic plan for 08-11 will be included with the annual report for the library, 08-09.