Annual Report 2005 E - ISO ISO/annual...ISO Annual Report 2005/Rapport annuel de l’ISO 2005 ......
Transcript of Annual Report 2005 E - ISO ISO/annual...ISO Annual Report 2005/Rapport annuel de l’ISO 2005 ......
Annual Report 2005
o n c o u rse
ISO and international standardization
ContentsISO is the International Organization for
Standardization. It has a membership
of 156* national standards institutes
from countries large and small, indus-
trialized and developing, in all regions
of the world. ISO develops voluntary
technical standards which add value
to all types of business operations.
They contribute to making the devel-
opment, manufacturing and supply of
products and services more efficient,
safer and cleaner. They make trade
between countries easier and fairer.
ISO standards also safeguard users
and consumers, and make many
aspects of their lives simpler.
ISO develops only those standards
that are required by the market.
This work is carried out by experts
coming from the industrial, technical
and business sectors which have
asked for the standards, and which
subsequently put them to use. These
experts may be joined by others with
relevant knowledge, such as repre-
sentatives of government agencies,
consumer organizations, academia
and testing laboratories.
Published under the designation of
International Standards, ISO standards
represent an international consensus
on the state of the art in the technology
or businesses concerned.
On course
1. Developing a consistent and multi-sector collection of globally relevant International Standards
ISO objectives
2. Ensuring the involvement of stakeholders
3. Raising the awareness and capacity of developing countries
4. Being open to partnerships for the efficient development of International Standards
5. Promoting the use of voluntary standards as an alternative or as a support to technical regulations
6. Being the recognized provider of International Standards and guides relating to conformity assessment
7. Providing efficient procedures and tools for the development of a coherent and complete range of deliverables
On course
ISO’s structure
Principal officers
Membership
Financial statement 16
14
13
12
10
9
8
7
7
5
4
2
1
*As of May 2006
ISO Annual Report 2005/Rapport annuel de l’ISO 2005 – ISBN 92-67-10417-9
Cover photo: Getty Image. All other photos belong to ISO. © ISO, 2006-05/4 000
Creation and design: Public Relations, ISO Central Secretariat, printed in Switzerland
ISO Annual Report 2005 1
2005 was the first year of im-plementation of the ISO Strategic Plan 2005-2010 and the ISO Five-year Plan for Developing Countries. With the ISO Code of Ethics, these documents provide ISO with a clear course for the years ahead.
Following the broad consultation of ISO’s stakeholders and the distillation of input that produced these documents, ISO moved into a high action mode during 2005, navigating the course mapped out to attain its strategic objec-tives.
This ISO Annual Report reviews selected highlights of 2005 against the key strategic objec-tives that focus ISO’s efforts. Firstly, however, it presents two themes that emerged strongly in 2005 and are becoming increas-ingly identified with ISO.
Positive contribution to globalization
Participating at the beginning of the year in the World Eco-nomic Forum (WEF) at Davos, Switzerland, ISO Secretary-Gen-eral Alan Bryden communicated what became the first recurring
theme in 2005 and beyond – the usefulness of ISO standards as practical tools for tackling many of today’s global chal-lenges by :
• facilitating international trade ;
• spreading knowledge, trans-ferring technology and good management and conformity assessment practice ;
• promoting safety and security ;
• assisting in environmental and health protection ;
• deploying advances in information technology and new technologies ; and
• contributing to good public governance.
ISO’s positive contribution to globalization and ISO’s posi-tion as “ the world’s largest developer of standards ” were acknowledged by the World Trade Organization (WTO) in the World Trade Report 2005, which underlined the important benefits that standards can deliver.
On course
2 ISO Annual Report 2005
Standardization and innovation
A second theme to emerge in 2005 is the close link between ISO standards and innovation, which was the subject of a panel discus-sion at ISO S i n g a p o r e 2005, ISO’s 28 th General Assembly. ISO President Professor Masami Tanaka commented : “ ISO’s specialty is developing stand-ards that provide the link be-tween creative potential (great ideas) and tackling problems (practical implementation).
“ Standardiza-tion begins with a creative vi-sion : to trans-form valued cri-teria such as quality, ecology, safety, econo-my, reliability, compat ib i l i ty,
interoperability, efficiency and effectiveness into real attributes of products and services. ISO standards help great ideas to survive the contact with practical realities and support their growth to maturity as manufacturable and marketable products.
“ISO standards also ensure that innovative solutions can gain broad market recognition and use, including being trans-ferred to developing countries so that the benefits are availa-ble on a global basis.”
ISO Singapore 2005
Photographed at the opening ceremony of ISO’s 28 th General Assembly, from left : Mr. Loh Kum Yean, Chief Executive of SPRING, ISO’s member for Singapore ; Prof. Masami Tanaka, ISO President ; Mr. Lim Hng Kiang, Singapore’s Minister for Trade and Industry, and Mr. Alan Bryden, ISO Secretary-General.
ISO objective 1
Developing a consistent and multi-sector collection of globally relevant International Standards
show that ISO is on the move, on course and consistently achiev-ing this objective.
ISO continues to produce and update basic engineering standards that keep the wheels of industry turning efficiently, and business and trade flow-ing smoothly. At the same time, it pushes back the frontiers by developing standards to meet the new requirements of new areas of activity. Here is a se-lection that indicates the vast range of ISO’s activities.
New technologies
ISO has in recent years wel-comed new industries such as hydrogen technologies and health and transport informatics. 2005 brought the most recent high-tech customer for ISO standards – nanotechnology, the science of engineering matter at the atomic and molec-ular scale, which promises to facilitate positive developments in such sectors as health care,
ISO exists to develop Interna-tional Standards. ISO’s standards are voluntary. To be adopted and put to use, ISO’s standards must achieve results and be relevant to the needs of users worldwide. 2005 provided many examples to
energy conservation, raw mate-rials and water purification. New sectors like nanotechnologies turn to ISO for the standards they need to facilitate the dis-semination of innovative tech-nologies and to help structure markets for them.
Safety and security
An open session at ISO Singapore 2005 on “ Securi-ty and the global economy ” under-lined that this is one of the cen-tral preoccupa-tions of both gov-ernments and the private sector. In 2005, ISO un-derlined the glo-bal relevance of
its work in this area through the publication of several tools to help meet the challenges in this area. Safety and security stand-ards published in 2005 includ-ed the following :
• ISO 22000 for food safe-ty management systems is the first of a family designed to ensure safe food supply chains. Its reception indicat-ed that it is a standard whose time has come, with some 50 countries on the way to adopting it within the first six months of its publication.
• ISO/IEC 27001 is predict-ed to become the interna-tional benchmark for infor-mation security management systems – a model for help-ing organizations of all types to protect the information as-sets that are the “ life-blood ” of business.
• ISO/PAS 28000 applies the management system ap-proach to the security of glo-bal supply chains.
• ISO 15830 is a suite of stand-ards that provides the auto-motive industry with the most advanced specifications yet for a crash test dummy – WorldSID – to improve vehicle
design and increase passenger safety.
Designed by hundreds
of engineers and scientists from over 45 organizations in Europe, Asia-Pacific and the Americas and with over 1 000 tests performed, WorldSID represents a major break-through in worldwide harmo-nization of side impact occu-pant protection.
• Four biometric data inter-change format standards were published during 2005 dealing with finger imaging, finger minutiae, face imag-ing and iris imaging (ISO/IEC 19794 Parts 2, 4, 5 and 6). These standards are de-
signed to sup-port a wide range of appli-cations on au-
tomated biometric recogni-tion addressing security and related concerns.
ISO 9001 and ISO 14001
ISO 22000, ISO/IEC 27001 and ISO/PAS 28000 all use the model successfully introduced by ISO 9001 for quality man-agement and ISO 14001 for en-vironmental management. The
global relevance of these pi-oneers is today without ques-tion. As 2005 dawned, 760 900 certificates indicating conform-ance with the requirements of ISO 9001 and ISO 14001 had been issued to companies and organizations in 154 countries, prompting Alan Bryden’s re-mark that they are now “ thor-oughly integrated with the world economy”.
The year also saw the publica-tion of ISO 9001-based guide-lines for improving quality man-agement in local government (IWA 4) and for achieving proc-ess improvements in the health sector (new version of IWA 1).
ISO Annual Report 2005 3
4 ISO Annual Report 2005
“The global trade in serv-ices – new challenges for international
standardization” was the theme of an open session at ISO Sin-gapore 2005 (see above). New or projected ISO standards for services, as diverse as ensuring the quality of water supply serv-ices, tourism and market, social and opinion research, were at various stages in 2005 and were spearheaded by the publication of ISO 22222, which provides an internationally agreed bench-mark for competent and ethi-cal service by personal financial planning professionals.
Social responsibility
Development began of the fu-ture ISO 26000 standard giving guidance on social responsibil-ity and by the end of the year this work had already taken a significant step forward with ISO deciding on the structure and overall contents, as well as fixing a target release date of last quarter 2008.
IT service benchmark
With up to 80 % of the informa-tion technology (IT) budgets of most organizations directly linked to service management proc-esses, a new ISO/IEC standard that benchmarks this activity is expected to result in cost sav-
ings for users, whether large or small enterprises, as well as increased productivity and im-proved customer service. ISO/IEC 20000 will enable organiza-tions to evaluate their capability to deliver managed services, measure service levels and assess performance.
Preserving electronic documents
Neither organizations nor in-dividuals can know when they might need to refer to a docu-ment – and these are increas-ingly in digital form. PDF has become a universally used for-mat for the exchange and stor-age of electronic documents. ISO 19005 will ensure the visu-al and content integrity of PDF documents for long-term pres-ervation and archiving.
ISBN for the 21st century
ISO’s International Standard Book Number (ISBN) standard is an essential feature of the global book trade and a key component in library catalogue records. This is because a unique ISBN accompanies a book from its production and onwards throughout the supply
and distribution chain. The ISBN is the key to ordering systems and also facilitates rights man-agement and the monitoring of sales data. In 2005, ISO pub-lished a new edition of the ISBN standard, ISO 2108, providing it with increased capacity for the future, including for the growth of electronic publishing and e-commerce. It will benefit pub-lishers, booksellers and libraries worldwide – as well as readers.
Services
New scope, new methods
ISO 26000 represents a new scope for ISO and because this future standard must reflect an international consensus among all the stakeholder categories impacted by social responsibil-ity, ISO has begun testing new methods to ensure the involve-ment of these stakeholders.
The process for participation in ISO Working Group on Social Re-sponsibility (WG SR) is designed to ensure balanced representa-tion of the WG’s stakeholder groups : industry ; government ;
ISO objective 2
Ensuring the involvement of stakeholders
ISO Annual Report 2005 5
labour ; consumers ; nongovern-mental organizations ; service, support, research and others, as well as geographical and gender balances. In addition, the leader-ship of the WG is shared by a de-veloping country (Brazil) and a developed country (Sweden).
Enhancing communication
• Increasing the number of press releases and response to ever-increasing media interest in ISO.
• Publishing executive summa-ry-length introductions to ISO and to specific aspects of its work – for conformity assess-ment, developing countries and consumers – and an elec-
New and upgraded members
Ten new members joined ISO in 2005, four existing ones up-graded their membership – and all of them were from devel-oping countries. At the end of the year, developing countries made up 120 out of the all-time record total of 156 ISO mem-bers. This illustrated the impor-tance to such countries of be-ing part of the ISO system and of increasing their capacity to benefit from and participate in its standardization activities.
Raising awareness and building capacity
Raising awareness and building capacity is paramount for devel-opment efforts to succeed and they are identified as top priori-ties in The ISO Five-Year Action Plan for Developing Countries.
Stakeholder input and involve-ment in ISO’s work depends on awareness of ISO and under-standing the benefits that stand-ardization can provide. Commu-nicating about ISO and its work therefore receives ongoing at-tention, including the following improvement actions in 2005 :
• Using ISO Focus magazine to promote the breadth of ISO’s standardization work and to showcase positive testimo-nials by business and public sector leaders on what stand-ards bring their organizations.
• Launching a free e-newslet-ter, IMS Alerts, to support ISO Management Systems maga-zine which provides a world-wide overview of ISO stand-ards for management systems, conformity assessment, social responsibility and services.
tronic brochure on the use of the ISO 9001:2000 quality management system stand-ard in global supply chains.
• An intensive travel schedule by senior ISO officers to par-ticipate in conferences, sem-inars, contacts with govern-mental authorities and indus-try leaders, in particular for events involving ISO mem-bers and stakeholders.
When visiting ISO’s member in the Philippines, Prof. Masami Tanaka, ISO President, (left) met with Gloria Macapagal Arroyo, President of the Philippines.
(
(
ISO objective 3
Raising the awareness and capacity of developing countries
6 ISO Annual Report 2005
During 2005, the first year of its implementation, awareness-raising events included the fol-lowing :
• DEVCO/COPOLCO seminar on consumer participation in standardization, held in Toronto, Canada ;
• regional workshop on con-formity assessment for sus-tainable development and trade, held in Manila, Philip-pines ;
• ISO participation in WTO re-gional workshops on the Agreement on Technical Bar-riers to Trade, held in Wind-hoek, Namibia, and Port of Spain, Trinidad.
training of trainers, held in several locations in Morocco and Tunisia ;
• seminar on ISO 9001:2000 and the role of the standard-ization infrastructure in eco-nomic development, held in Luanda, Angola ;
• national and regional work-shops on the standardization process in the field of social responsibility, held in Nairobi, Kenya.
Sponsorship was provided to del-egates from developing countries to participate in ISO’s work, such as technical committee meetings (ISO TCs 21, Equipment for fire protection and fire fighting ; 34, Food products ; 38, Textiles ; 71, Concrete, reinforced concrete and pre-stressed concrete ; 176, Quality management and quality assurance ; 207, Environmental management ; 224, Service ac-tivities relating to drinking water supply systems and wastewater systems – Quality criteria of the service and performance indica-tors ; and the Social Responsibil-ity Working Group of ISO’s Tech-nical Management Board).
In addition, staff from the ISO Central Secretariat provided training and support in using
information and communica-tion technologies (ICT) in Gha-na, Burkina Faso and Tajikistan. The focus was on making the most of ISO’s electronic stand-ards-development tools, such as e-balloting and ISO’s various databases. The training in Burki-na Faso for all eight West African Economic and Monetary Union (UEMOA) countries, which also encompassed awareness rais-ing on standardization and ISO’s activities, was organized in co-operation with the United Na-tions Industrial Development Or-ganization (UNIDO). The train-ing in Tajikistan was organized in cooperation with the Interna-tional Trade Centre (ITC).
Promoting increased support from assistance programmes
Including the emergence and consolidation of national and re-gional “ quality infrastructures ” in development programmes is a key to social and economic progress, as well as a way of ac-cessing world markets. ISO in-creasingly networks with interna-tional, regional and national de-velopment agencies to promote this concept. At the DEVCO ple-nary session, presentations from UNIDO, ITC and the United Na-tions Economic Committee for Europe (UNECE) covered aspects of quality infrastructure for LDCs, participation in international stand-ardization and finally the chal-lenge of harmonizing technical regulations and standards.
Standardization capacity-building events included the following :
• seminar on ISO/IEC 17025: 2005, the international ac-creditation standard for com-petent laboratories, held in Cairo, Egypt ;
• seminars on environmental management systems and ISO 14001 with simultaneous
IT staff at TJKSTN (Tajikistan) receive training in the use of software developed by the ISO Central Secretariat.
ISO Annual Report 2005 7
World Standards Cooperation
ISO’s long-standing collabora-tion with the International Electro-technical Commission (IEC) and the International Telecommuni-cation Union (ITU) has been giv-en an even stronger emphasis in recent years with the formation of the World Standards Cooper-ation (WSC) to provide a strate-gic focus. In 2005, the WSC was engaged in organizing a strate-gic workshop for early 2006 on standardization needs for digital technologies in the home.
On World Standards Day, 14 Oc-tober, the leaders of the three organizations underlined the complementary nature of their work in relation to the 2005 theme of “ Standards for a safer world ”. “ IEC, ISO and ITU together offer a complementary portfolio of thousands of International Standards specifically focusing on safety and security,” they de-clared. “ Implementation of IEC, ISO and ITU International Standards, both nationally and regionally, help to make the world a safer place ; and our standards currently under de-velopment address the new safety and security challenges of the 21st century.”
On show
In March 2 0 0 5 , ISO, ITU and the European Telecommunication Standards Institute (ETSI), col-laborated on “ The fully networked car ”, a workshop on information and communication technolo-gies (ICT) in vehicles, in conjunc-tion with the International Gene-va Motor Show, Switzerland.
Networking
ISO’s international networking in 2005 also included economic actors such as Consumers Inter-national (CI), the International Ac-creditation Forum (IAF), the Inter-national Chamber of Commerce (ICC), the International Federa-tion of Standards Users (IFAN), the International Laboratory Ac-creditation Cooperation (ILAC),
the World Business Council for Sustainable Development (WBC-SD) and the World Economic Fo-rum (WEF). For the first time, ISO was involved in the World Petro-leum Congress (WPC2005), which gathered some 5 000 delegates in Jo-hannesburg : a good opportuni-ty to promote the expanding “toolbox” of ISO I n t e r n a t i o n a l Standards for the oil and gas industry.
ISO objective 4
Being open to partner-ships for the efficient development of International Standards
ISO objective 5
Promoting the use of voluntary standards as an alternative or as a support to technical regulations
Interaction
ISO continued to interact with leading governmental and pub-lic sector organizations, both to promote the use of and refer-ence to voluntary standards in those areas of concern to reg-ulators, and to enhance tech-nical assistance to developing countries.
8 ISO Annual Report 2005
ISO has particularly strong links with the WTO, with whom it ac-tively collaborates, and with the United Nations and its agen-cies, such as the Codex Ali-mentarius Commission, the In-ternational Labour Organization (ILO), the International Mari-time Organization (IMO), the In-ternational Trade Centre (ITC), the UN Economic Commis-sion for Europe (UN/ECE), the UN Industrial Development Or-ganization (UNIDO), the World Health Organization (WHO), and the World Tourist Organi-zation (WTO-OMT). In addition, ISO has 580 liaisons with inter-national organizations interest-ed in its technical work.
ISO’s interaction with regulators is facilitated by the good repu-tation it enjoys for fair and trans-parent working procedures. The World Trade Report 2005 noted that ISO’s work is strictly regu-lated by the organization’s own procedures and conforms to the WTO’s “code of good prac-tice” [Annex 3 to the Agreement on Technical Barriers to Trade (TBT), “Code of Good Practice for the Preparation, Adoption and Application of Standards”]. With the growing membership in WTO, now comprising 150 members, using International Standards of the type produced by ISO is seen as an element of good public governance, as well as the recommended way of avoiding the creation of tech-nical barriers to trade through technical regulations.
Best practice
Among areas of ISO’s work high-lighted by the World Trade Re-port 2005 (see above) was its development of standards and guidelines for conformity as-sessment – the process of veri-fication that products or servic-es actually meet the specifica-tions or requirements provided in standards or regulations.
The WTO report commented : “ Ideally, an attestation of con-formity with regulatory require-ments should be carried out on-ly once and in the most cost-effective manner and should be recognized in all markets. For this to become a reality, confi-dence in the work of conform-ity assessment bodies in oth-
er countries needs to be estab-lished through multilateral co-operation.
“Cooperation is facilitated if harmonized standards on best practices in conformity assess-ment are adhered to, such as in the interna-tional standards/guides on con-formity assess-ment established by ISO’s Commit-tee on conformity assessment, ISO/CASCO.”
In 2005, the ISO/CASCO “ tool-box ” was upgraded with the publication of standards on spe-cific aspects of conformity as-sessment : impartiality (ISO/PAS 17001) ; disclosure of informa-tion (ISO/PAS 17004) ; peer as-sessment (ISO/IEC 17040 ; and guidance on the use of an or-ganization’s quality management system in product certification (ISO/IEC Guide 53).
Competence of laboratories
A major conformity assessment event in 2005 was the publica-tion of a new edition of the ISO/IEC standard acknowledged as the international benchmark for approving the competence of the testing and calibration lab-oratories.
ISO/IEC 17025:2005 replaced the 1999 edition which has been used to “ accredit ” (approve) some 25 000 laboratories world-
ISO objective 6
Being the recognized provider of International Standards and guides relating to conformity assessment
ISO Annual Report 2005 9
wide that test products and sam-ples, and calibrate precision in-struments. Many countries make its use a legal requirement. It is also the basis of mutual recogni-tion arrangements such as those operated under the aegis of the International Laboratory Accred-itation Cooperation (ILAC), and therefore a key for international recognition and acceptance of test and measurement results.
Alan Bryden commented : “ ISO/IEC 17025 benefits business, government and society at large. Confidence in the com-petence of laboratories is fre-quently needed by businesses when testing new products, or
ensuring that finished prod-ucts are fit for sale, by gov-ernment reg-ulators and trade officials that require
assurance about domestic or imported products before they can be placed on the market, or for ensuring the quality and reliability of testing and analy-sis relating to environmental, health or safety hazards.”
ISO protects its name for benefit of consumers
ISO scored new successes in its fight to prevent its name being misused on the Internet to mislead people into buying products or services that they believe are endorsed by ISO.
The Arbitration and Mediation Center of WIPO (World Intel-
lectual Property Organization) ruled that several Internet do-main names, which had been registered by companies with no connection to ISO, be trans-ferred to ISO.
ISO takes such actions to pro-tect Internet users from making abusive purchases and to pur-sue organizations refusing to comply with ISO’s policy on the use of its name and logo.
‘Human ware’
In addition to hardware and soft-ware, ISO takes care of its “ hu-man ware ” – the experts from industry, government, consum-er organizations and academia that develop the ISO standards their sectors need. Actions in 2005 included the following :
• deployment of the ISO Strate-gic Plan into the Technical Management Board that over-sees ISO’s standards’ devel-oping technical bodies and in-to the ISO policy development committees : CASCO (conform-ity assessment), COPOLCO (consumer affairs) and DEVCO (developing country matters) ;
• enhancement of standardi-zation training services in-cluding the deploy-ment of eight train-ing modules in Ge-neva and abroad and the roll-out of a first tutored e-learning course ;
• publication of My ISO Job, a brochure ex-plaining to experts the essentials they need to know about participating in the de-velopment of ISO standards :
• holding of the third confer-ence for the leaders of ISO’s technical committees and subcommittees for network-ing, sharing best practice and identifying common chal-lenges and solutions, and
Record year
The deployment in recent years of electronic tools and more ef-ficient methods for developing, processing and balloting ISO standards continues to pay off. In 2005, ISO set all-time records both for the number of ISO Inter-national Standards, the bulk of a total of 1 240 ISO publications, and for their average process-ing time, 38 months.
ISO objective 7
Providing efficient procedures and tools for the development of a coherent and complete range of deliverables
10 ISO Annual Report 2005
• launching of the ISO Global Directory to facilitate the man-agement of ISO’s highly de-centralized standards’ devel-opment resources and IT tools by the organization’s national members.
Re-certification to ISO 9001:2000
The efficiency of the ISO sys-tem greatly depends on the performance of the ISO Central Secretariat (ISO/CS) in Geneva, Switzerland, and this perform-ance in turn owes much to the ISO 9001:2000 quality manage-ment system in operation there. In 2005, ISO/CS achieved re-certification* of its full-site qual-ity system.
ISO/CS, which employs 151 people from 21 countries, sup-plies a full range of support services to the Organization’s members and standards devel-opers, as well as information services to the general public. These services include : coordi-nation of the standards-devel-opment programme ; adminis-tration of voting on draft stand-ards ; the final editing and pub-lication of standards ; and in-formation, communication and public relations ; the operation of a “ 365/7/24 ” IT infrastructure and Web-based information services.
* ISO does not issue ISO 9001:2000 certificates.
These are issued independently of ISO by
certification bodies under their own name and
responsibility.
The ISO technical committee ISO/TC 8, which develops Inter-national Standards for ships and marine technology, was pre-sented at the 2005 ISO General Assembly with the Lawrence D. Eicher Leadership Award for ex-cellence in creative and innova-tive standards’ development.
In addition to ISO/TC 8’s tech-nical standards, it has become the focus for the development – in intense interaction with inter-national and governmental or-ganizations – of new manage-ment system and best prac-tice deliverables to address the new challenge of ensuring glo-bal supply chain security.
As such, it is a fitting point to complete this overview of ISO’s activities in 2005 since it pro-vides a concrete example of the qualities displayed through-out the Organization :
• making a positive contribution to globalization, and
• empowering innovation through standardization.
ISO in 2005. On course.
On course
ISO President Prof. Masami Tanaka (centre) presents Captain C.H. Piersall (right), Chair of TC 8, and Mr. I. Ogo (left), Secretary of TC 8, with the prestigious LDE award.
ISO Annual Report 2005 11
Portfolio of ISO standards and draft International iStandards by technical sector at the end of 2005
Engineering
technologies
Health, safety
and
environment
Generalities, infra-
structuresand
sciences
Special
technologies
Construction
Materials
technologies
Agriculture
and
foodtechnology
Transport and
distributionof
goods
Electronics,
information
technologyand
telecomm
uni-
cations
International standard
s
DIS
FDIS
Engineering
technologies
Health, safety
and
environment
Generalities, infra-
structuresand
sciences
Special
technologies
Construction
Materials
technologies
Agriculture
and
foodtechnology
Transport and
distributionof goods
Electronics,
information
technologyand
telecomm
uni-
cations
International standards
DIS
FDIS
10,2 %9,0 %
4,2 % 6,5 %
26,2 %
14,8 %
15,6 %
10,9 %
11,4 %
4,7 %
6,1 %
25,2 % 20,8 %3,0 %
1,2 %2,0 %
0,8 %
Annual production
Standards published
Number of pages
Generalities, infrastructures and sciences
Health, safety and environment
Engineering technologies
Electronics, information technology and telecommunications
Transport and distribution of goods
Agriculture and food technology
Materials technologies
Construction Special technologies
61 296 pages in 2005. ISO’s total output of pages as of end 2005 :
573 494 pages in English and French (terminology is also often provided in other languages).
1 240 new and revised International Standards in 2005.
ISO’s total portfolio as of end 2005 : 15 649 International Standards.
27,4 %
1200
1000
800
600
400
200
02001 2002 2003 2004
813995
1247 1240
889
2005
60000
50000
40000
30000
20000
10000
0
59527
41 112
59 298
2001 2002 2003 2004 2005
49 795
61296
International Standards
DIS/FDIS
Policy Development
Committees (PDCs)Conformity
assessment (CASCO)
Consumer policy (COPOLCO)
Developing country matters
(DEVCO)
Council Standing
CommitteesFinance
Strategy
Ad Hoc Advisory
Groups
COUNCIL*Organizational
governance
Principal officers and 18 elected members
Central SecretariatMember services
Secretariats for General Assembly, Council, PDCs and
Technical Management Board
Support services for technical committees and subcommittees
Publications
Information and promotion
Training
Action Plan for developing countries
General Assembly
Annual business meeting
All ISO members
Technical Management BoardOverall management of technical committee and subcommittee structure
Establishment and dissolution of technical committees
Delineation of technical committees’ scopes
Coordination issues
Appeals
Committee on reference materials (REMCO)
Technical advisory groups
Technical committees
ISO structure
12 ISO Annual Report 2005
ABNT (Brazil)
AFNOR (France)
ANSI (USA)
BSI (United Kingdom)
BSN (Indonesia)
DIN (Germany)
DSSU (Ukraine)
EOS (Egypt)
ISIRI (Iran, Islamic Rep. of)
IST (Iceland)
JISC (Japan)
JISM (Jordan)
NEN (Netherlands)
ON (Austria)
SA (Australia)
SAC (China)
SN (Norway)
TCVN (Viet Nam)
* Council members in 2005
ISO Annual Report 2005 13
Principal iofficers
iva Patir has been appointed ISO Vice-President (technical manage-
ment) for the 2004-2005 term. As such, she also fills the position of Chair of the Technical Management Board. Since June 1996, she has been Director Gen-eral of the Standards Institution of Israel (SII) which she joined in 1976 as Chief Standardization Officer and later held the position of Director of the Quality and Certification Division for 10 years. She is currently a Member of the Board of the Israel Institute for Management and a Member of the Board of the Uni-versity of Haifa. In addition, Mrs. Patir is the President of the Israeli chapter of the International Women’s Forum and the past President of the Israel Society for Quality.
asami Tanaka has been elected ISO President for a two-year
term as of 1 January 2005. Prof. Tanaka is currently Director General of the Ja-pan Chemical Industry Association (JCIA). He has been very active – at the international and national levels – in standardization and in regard to a number of priorities in the chemical industry, both in the governmental sphere and in the private sector. Prof. Tanaka is engaged in close and exten-sive contacts with international organ-izations such as OECD, UNEP and ILO, in his capacity as Board Member of the International Council of Chemi-cal Industry Associations (ICCA) and through his participation in the Nip-pon Keidanren (the Japan Business Federation). Within the latter, he serves as Councillor and, at the same time, as a member of the Committee on Trade and Investment and on BIAC JAPAN (Business and Industry Advisory Committee to the OECD). He has an academic background in chemical en-gineering and philosophy.
ntoine Fatio has been re-appoint-ed ISO Treasurer for the 2005-
2007 term. He is currently a Partner at Quest Partners, a Swiss firm active in advice and investment in Private Equity. Mr. Fatio has a broad experience in marketing, business development and finance which he has acquired by hold-ing managerial positions in several cor-porations, both in Switzerland and the USA. He has an academic background in electrical engineering (BS) and in Business Management (MBA).
lan Bryden took up the post of Secretary-General on 1 March
2003. In October 1999, he was appoint-ed Director General of the French na-tional standards body, AFNOR. Between 1981 and 1999, Mr. Bryden was Direc-tor General of the French national met-rology and testing laboratory (LNE). During that period, he founded Eurolab (European Federation of Measurement, Testing and Analytical Laboratories) and served as its first President from 1990 to 1996. He also chaired the Labo-ratories Committee of ILAC (Internation-al Laboratory Accreditation Cooperation). He began his career in metrology, nota-bly with the USA’s National Bureau of Standards (today the National Institute of Standards and Technology) and has a strong background in the fields of quality and the rational use of energy. He was Vice-President of the first Com-mittee on Technical Barriers to Trade in GATT (now WTO).
orsten Bahke has been re-appointed ISO Vice-President (policy) for the
2004-2005 term. He has been the Direc-tor of DIN, the German Institute for Standardization, since 1999, after hav-ing served as DIN’s Director of Strategy for two years. Having obtained a Doc-torate in Engineering, Dr. Bahke joined the Krupp Group where he held several managerial positions, both in Germany and abroad. In 1994, he was appointed as a member of the Executive Board of Directors of Krupp Fördertechnik and remained there until 1997 when he joined DIN. In addition, Dr. Bahke is a member of the Board of Trustees of the Berlin-Brandenburg Section of VDI, the Association of German Engineers, and the Federal Institute for Materials re-search and Testing (BAM), as well as a member of the Berlin Scientific Society.
M
Masami Tanaka
ISO President Japan
Ziva PatirVice- President (technical management) Israel
Torsten BahkeVice- President (policy) Germany
Antoine FatioTreasurer Switzerland
Z
A
Alan Bryden
Secretary-General
T A
14 ISO Annual Report 2005
t the end of 2005, ISO’s worldwide mem-bership comprised the principal standards or-
ganizations of 156 countries.
Of these, 100 were member bodies, which are en-titled to participate and exercise full voting rights within ISO.
ISO also counted 46 correspondent members. These are usually organizations in countries that do not yet have a fully developed national standards activity. Correspondent members do not take an active part in ISO’s technical work and have no vo-ting rights, but are entitled to attend meetings as observers and to be kept fully informed about the work of interest to them.
In addition, ISO had 10 subscriber members. These are from countries with very small economies. They pay reduced membership fees that nevertheless allow them to be in contact with international stan-dardization.
Member bodies
Algeria (IANOR) • Argentina (IRAM) • Armenia
(SARM) • Australia (SA) • Austria (ON) • Azerbaijan
(AZSTAND) Bahrain (BSMD) • Bangladesh
(BSTI) • Barbados (BNSI) • Belarus (BELST) • Belgium
(IBN) • Bosnia and Herzegovina (BASMP) •
Botswana (BOBS) • Brazil (ABNT) • Bulgaria (BDS)
Canada (SCC) • Chile (INN) • China (SAC) •
Colombia (ICONTEC) • Costa Rica (INTECO) • Côte
d’Ivoire (CODINORM) • Croatia (HZN) • Cuba (NC)
• Cyprus (CYS) • Czech Republic (CNI)
Denmark (DS) Ecuador (INEN) • Egypt (EOS)
• Ethiopia (QSAE) Finland (SFS) • France
(AFNOR) Germany (DIN) • Ghana (GSB) •
Greece (ELOT) Hungary (MSZT) Iceland
(IST) • India (BIS) • Indonesia (BSN) • Iran, Islamic
Republic of (ISIRI) • Iraq (COSQC) • Ireland (NSAI) •
Israel (SII) • Italy (UNI) Jamaica (JBS) • Japan
(JISC) • Jordan (JISM) K a z a k h s t a n
(KAZMEMST) • Kenya (KEBS) • Korea, Democratic
People’s Republic of (CSK) • Korea, Republic of
(KATS) • Kuwait (KOWSMD) Libyan Arab
Jamahiriya (LNCSM) • Luxembourg (SEE)
Malaysia (DSM) • Malta (MSA) • Mauritius (MSB) •
Mexico (DGN) • Mongolia (MASM) • Morocco (SNIMA)
Netherlands (NEN) • New Zealand (SNZ) •
Nigeria (SON) • Norway (SN) Oman (DGSM)
Pakistan (PSQCA) • Panama (COPANIT) •
Philippines (BPS) • Poland (PKN) • Portugal (IPQ)
Qatar (QS) Romania (ASRO) • Russian
Federation (GOST R) Saint Lucia (SLBS)
Saudi Arabia (SASO) • Serbia and Montenegro (ISSM)
• Singapore (SPRING SG) • Slovakia (SUTN) •
Slovenia (SIST) • South Africa (SABS) • Spain
(AENOR) • Sri Lanka (SLSI) • Sudan (SSMO) •
Sweden (SIS) • Switzerland (SNV) • Syrian Arab
Republic (SASMO) Tanzania, United Republic
of (TBS) • Thailand (TISI) • The Former Yugoslav
Republic of Macedonia (ISRM) • Trinidad and Tobago
(TTBS) • Tunisia (INNORPI) • Turkey (TSE)
Ukraine (DSSU) • United Arab Emirates (ESMA) •
United Kingdom (BSI) • Uruguay (UNIT) • USA (ANSI)
• Uzbekistan (UZSTANDARD) Ve n e z u e l a
(FONDONORMA) • Viet Nam (TCVN)
Zimbabwe (SAZ).
Membership
A
B
C
D
E
F
G
H I
J
K
L
M
N
O
P
Q R
S
T
U
V
Z
A
ISO Annual Report 2005 15
Afghanistan (ANSA) • Albania (DPS) • Angola
(IANORQ) Benin (CEBENOR) • Bhutan (SQCA)
• Bolivia (IBNORCA) • Brunei Darussalam (CPRU) • Burkina Faso (FASONORM) Congo, the Demo-
cratic Republic of the (OCC) Dominican Republic
(DIGENOR) El Salvador (CONACYT) • Eritrea
(ESI) • Estonia (EVS) Fiji (FTSQCO)
Guatemala (COGUANOR) • Guinea (INM) • Guinea-
Bissau (DSNPQ) Hong Kong, China (ITCHKSAR)
Kyrgyzstan (NISM) Latvia (LVS) • Lebanon
(LIBNOR) • Lithuania (LST) Macau, China
(CPTTM) • Madagascar (BNM) • Malawi (MBS) •
Mali (MLIDNI) • Moldova, Republic of (MOLDST) •
Mozambique (INNOQ) • Myanmar (MSTRD)
Namibia (NSIQO) • Nepal (NBSM) • Nicaragua (DTNM)
Niger (DNQM) Palestine (PSI) • Papua New
Guinea (NISIT) • Paraguay (INTN) • Peru (INDECOPI)
Rwanda (RBS) Senegal (ASN) • Seychelles
(SBS) • Swaziland (SQAS) Togo (CSN) •
Turkmenistan (MSIT) Uganda (UNBS)
Yemen (YSMO) Zambia (ZABS).
Antigua-and-Barbuda (ABBS) Burundi
(BBN) Cambodia (ISC) Dominica (DBOS)
Grenada (GDBS) • Guyana (GNBS)
Honduras (COHCIT) Lesotho (LSQAS)
Saint Vincent and the Grenadines (SVGBS)
Tajikistan (TJKSTN).
A
Correspondent members
Subscriber members
A B
C D
G H
L S
T
B
C
D
E
F G
H
K L
M
N
P
R S
T
U Y
Z
ISO member bodies’ contribution to the standards process (2005-12-31)
ABNT (Brazil) 2 7AENOR (Spain) 11 10AFNOR (France) 77 174ANSI (USA) 124 472BIS (India) 8 5BOBS (Botswana) 1 –BSI (United Kingdom) 100 339CNI (Czech Republic) 1 2DGN (Mexico) – 1DIN (Germany) 126 348DS (Denmark) 7 24DSM (Malaysia) 4 4DSSU (Ukraine) 1 1ELOT (Greece) 1 1EOS (Egypt) – 1GOST R (Russian Fed.) 13 10IBN (Belgium) 5 30ICONTEC (Colombia) 1 4INNORPI (Tunisia) 1 0IPQ (Portugal) 3 8IRAM (Argentina) 0 1ISIRI (Islamic Rep. of Iran) 3 2JBS (Jamaica) 1 –JISC (Japan) 47 121KATS (Republic of Korea) 10 13MSZT (Hungary) 2 1NEN (Netherlands) 19 77NSAI (Ireland) – 4ON (Austria) 3 6PKN (Poland) 5 2SA (Australia) 17 67SABS (South Africa) 8 4SAC (China) 9 16SCC (Canada) 22 74SFS (Finland) 3 13SII (Israel) 2 2SIS (Sweden) 24 112SN (Norway) 16 42SNV (Switzerland) 21 31SNZ (New Zealand) – 1SPRING SG (Singapore) – 2SUTN (Slovakia) 1 –TISI (Thailand) – 1TSE (Turkey) 3 –UNI (Italy) 15 37UNIT (Uruguay) – 1
Number of secretariats
(TC/SC)Members
Number of convenorships
(WG)
16 ISO Annual Report 2005
Balance sheet at 31 December 2005
2005 2004 2003
kCHF kCHF kCHF
ASSETS Fixed assets :
Installations and equipment 1’140 806 933
Long-term assets :
Securities 6’551 5’713 5’953
DIN endowment 730 743 880
7’281 6’456 6’833
Current and liquid assets :
Short-term bank deposits 8’079 2’795 896
Debtors 1’372 1’806 1’813
Prepaid expenses and income 414 795 544
Liquid assets 1’245 2’918 2’784
11’110 8’314 6’037
TOTAL ASSETS 19’531 15’576 13’803
LIABILITIES General fund * 10’364 9’869 8’815
Reserves and provisions 3’954 1’258 1’042
Funds received for specific project 1’499 1’513 1’591
Current and deferred liabilities :
Suppliers and other creditors 1’509 1’238 958
Subscriptions received in advance 721 724 671
Creditors 1’484 974 726
3’714 2’936 2’355
TOTAL LIABILITIES 19’531 15’576 13’803
* after allocation of net result
Financial statements
ISO Annual Report 2005 17
2005 2004 2003
kCHF kCHF kCHF
REVENUE Membership subscriptions 19’876 19’052 18’639
Sales of publications and magazines 3’492 3’190 3’251
Royalties on copyright 7’127 5’640 4’781
Contributions for developing countries 546 337 0
Other services and financial income 1’389 931 704
TOTAL REVENUE 32’430 29’150 27’375
EXPENDITURE Salaries and social charges 21’444 21’646 21’449
Other operating expenses 7’271 5’299 5’561
Amortization 555 883 954
TOTAL EXPENDITURE
29’270 27’828 27’964
RESULT BEFORE PROVISIONS 3’160 1’322 (589)
(ALLOCATION TO) / DISSOLUTION FROM PROVISIONS (2’665) (268) 589
NET RESULT 495 1’054 0
Revenue and expenditure at 31 December 2005
ISO Central Secretariat1, rue de Varembé
Case postale 56
CH -1211 Genève 20
Switzerland
Tel. + 41 22 749 01 11
Fax + 41 22 733 34 30
E-mail [email protected]
Web www.iso.org
ISBN 92-67-10417-9© 2006-05/4 000 – Printed in Switzerland