Andy Bovingdon ‘How to generate revenue from a developer program?’ presentation

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Leaders in mobile billing & analytics How to generate revenue from a developer program? Mobile billing advice to maximize revenues for all Andy Bovingdon VP Product Marketing

description

Presentation by Andy Bovingdon, VP Product Marketing at Bango, given at Mobile World Congress 2011. Topics covered: Why conversion rates are important * Direct billing * cross operator billing platforms * Payout rates and marketing

Transcript of Andy Bovingdon ‘How to generate revenue from a developer program?’ presentation

Page 1: Andy Bovingdon ‘How to generate revenue from a developer program?’ presentation

Leaders in mobile billing & analytics

How to generate revenue from a developer program?Mobile billing advice to maximize revenues for all

Andy BovingdonVP Product Marketing

Page 2: Andy Bovingdon ‘How to generate revenue from a developer program?’ presentation

The best developer program deliversmaximum earnings for minimum effort

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Ways to make money

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Indirect

Advertising

Direct

Payments

AffiliateMarketing

SearchMarketing

Banner Ads

CreditCards

PayPal,Google Checkout, Amazon Payment

OperatorBilling

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Mobile billing recommendation #1

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1. Focus on conversion rates– Higher conversion rates mean higher earnings– Give the consumer a clear and simple experience

• Show clear payment terms• Minimize the number of payment steps• Ensure most subscribers can pay with one click

– Operator billing delivers the highest conversions• ~7% is typical credit card conversion rate• ~60% is typical for traditional operator billing

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• Example: 1000 customers each buying a $10 item

Why conversion rates are important

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Operator billing60% conversion rate40% fees

Credit cards10% conversion rate2% fees

$980Developer earnings

$3,600Developer earnings

$2,400Biller earnings

$20Biller earnings

Operator billing delivers considerably higher revenues to all

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Further boosting conversion rates

• Consistent carrier billing over WiFi– Over 50% of connections are now via WiFi – http://news.bango.com/

• Optimal one-click payment experience – Avoid registration, logins, extra confirmation pages

• Identification and the network effect– Remember people & preferences across merchants

• Failover to credit cards or PayPal– Funds unavailable, monthly or daily limits reached– No identity, operator billing down,

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Mobile billing recommendation #2

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2. Use direct billing – not premium SMS– Direct billing provides

• Immediate response with detailed status• Full granularity of price points• Credit card like capabilities

– Problems with premium SMS include• Delays and message loss• Lack of status• Restricted price points

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Mobile billing recommendation #3

3. Keep it simple– Use existing cross operator billing platforms

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Operator 1

Developer

Operator 2

Operator 3

Operator 1

Billing platform (e.g. Bango)

Operator 2

Operator 3

Developer

• Effort per operator• New work each time• Maximum effort

• Single effort• No extra work • Minimum effort

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4. Don’t ignore payout rates or marketing– 40% fees are not viable or competitive today– Higher earnings drives increased marketing

Mobile billing recommendation #4

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EarningsMarketing

Sales

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5. Information, information, information– Detailed payment reports for revenue & conversions

Mobile billing recommendation #5

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5. Information, information, information– Relate payments to marketing, websites and app use

Mobile billing recommendation #5

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Leaders in mobile billing & analytics

Andy [email protected]

web: bango.comwhite papers: bango.com/wp

twitter: @bangodotcom

Questions?

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