Analyst Cafe UIHC Strategies to Reduce Blood Utilization 6 17 2014
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Transcript of Analyst Cafe UIHC Strategies to Reduce Blood Utilization 6 17 2014
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®
June 17, 2014
The Analyst Café:
Blood, Sweat & Tears – Success of a Patient Blood Management Program
University of Iowa Health Care team
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 1
Blood, Sweat & Tears Success of a Patient Blood Management
ProgramScott Wilson, DO
Director, Hospitalist Care ProgramChair, Transfusion Subcommittee
Michael Miller, MD, FACEPChief Safety Officer
Clinical Medical Director, Department of Emergency Medicine
Theresa Brennan, MDChief Medical Officer
Aldijana Avdić, BSN, RN, PBMS, CPHQPatient Blood Management Specialist
Quality and Operational Improvement Engineer
Deborah ChudzikDirector, Clinical Functions
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 2
Presentation Objectives
Making the PBM program business case
Integrating data analysis into performance improvement
Data sharing with key stakeholders
Review PBM program outcomes
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 3
The University of Iowa Health Care
Academic medical center (711-bed) – 190-bed children’s hospital
Patient volume– 32,000 annual inpatient admissions– 59,000 emergency department visits– 27,875 major surgical operations– 977,337 outpatient visits
Many employees, students, and volunteers
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 4
Making the Business Case
Frequency– Blood transfusion is one of the most common
procedures performed in US²
Risks– Increased mortality, morbidity, complications, length of
stay, infection rates, TRALI, TACO, reactions¹
Cost– Acquisition cost for 1 unit RBCs: $200 to $300– Transfusion cost for 1 unit RBCs: $1200
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 5
Problem Statement
Variability in transfusion practice– Among individual practitioners– Between hospitals
Perceived benefit– 40% to 60% of transfusions are inappropriate
suggesting no benefit to patients or worse – harm4
Overuse– AMA, AHA, Joint Commission, Choosing Wisely³
Blood utilization data – Not routinely shared outside of Blood Bank
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 6
Patient Blood Management (PBM) Program
“The timely application of evidence‐based medical and surgical concepts designed to maintain hemoglobin concentration, optimize hemostasis and minimize blood loss in an effort to improve patient outcome.”
‐ SABM“An evidence‐based, multidisciplinary approach to optimizing the care of patients who might need transfusion.”
‐ AABB
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 7
Establishing the Program Structure
Nontraditional approach of implementing the Program under the leadership of our quality office
Experts in achieving clinician buy-in and practice change
Experienced in leading a wide range of internal and external quality improvement projects
Familiarity with data mining and analysis– Using UHC CDB reports to identify opportunities
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 8
Program Leadership
Transfusion Safety Officer or Blood Management Coordinator– Provides operational leadership– Develops and oversees the quality and operational improvement
components of the Program– Implements evidence based strategies and transfusion related
activities– Provides clinicians and administration with accurate and timely
information for effective decision making related to blood management
Chief Quality Council – Provides leadership and oversight on clinical and medical issues
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 9
Program Function
Education & Communication – Competencies, orientation, ongoing training– Reporting and responding to quality and safety concerns
Compliance, Accreditation, and Licensure– Hospital policy– Regulation: AABB 1st edition PBM Standards, JCAHO– Guidelines– Consents
Equipment & Information Systems– Blood scanning – Point of care testing
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 10
Program Function
Monitoring of PBM and Utilization Practices– Blood utilization rates– Variation in ordering practice
• Lab triggers: hemoglobin, platelet, INR, fibrinogen triggers compared to others
• 2-unit orders• Verbal orders
– Recognizing and responding to transfusion reactions – Patient outcomes– Anemia and coagulation management– Appropriate use of Massive Transfusion Protocols
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®
UHC User Poll – Determining a Head Count for Today’s Session
11
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®
June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program12
UHC User Poll – Determining a Head Count for Today’s Session
How many people are in the room with you today?
Be sure to use numerals and remember to count yourself! Then make sure to click “Submit” to send in your response.
Thanks in advance for participating and helping us estimate a true head count!
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 13
Integrating Data Analysis into Performance Improvement
Shaping the Culture
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 14
Program Goals and Objectives
Demonstrate transfusion/patient safety
Provide ongoing financial metrics for program growth, sustainability, and fiscal responsibility
Indicate strategic alignment and stewardship
Strive for excellence in evidence-based patient care delivery
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 15
Scope of the Project
Staff and Patient Education, and Program Communication– Blood transfusion safety and conservation techniques
Iatrogenic Blood Loss– Excessive blood loss due to unnecessary testing– Goal: Reduce the amount of blood loss with lab draws
Transfusion Guidelines– Un-informed transfusion practice– Goal: Implement evidence-based approach to ordering of blood
components using a restrictive transfusion strategy
Anemia & Coagulation Management – Presence of correctable anemia– Goal: Detect and treat anemia preoperatively
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 16
Opportunities Identified Using UHC
Performance Gaps: – Patient outcomes (ICU stay, LOS) among transfused cases or
compared to non-transfused– Blood utilization by diagnosis, by service, by procedure, by
severity of illness, etc.– Mean direct costs with and without use of lab/blood components– % patients with lab tests, type of lab tests, mean days receiving
lab tests, total tests patient received during hospitalization– % patients receiving blood, type of blood component– Pharmaceutical use: erythropoietin, prothrombin complex
concentrates, etc.
Knowledge Gaps:– Assess current level of knowledge
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 17
Opportunities Identified Using UHC
Analyze opportunities, needs, resources, and limitations• Key stakeholders
and unit-based leadership identified
• Interdisciplinary teams formed
% ClinicalPopulationNumerator
Cases
Mean DaysResourceUsed/Case
MeanResourceUnits
Used/Case
LOS Index MortalityIndex
UIHC 10.75 1.7 3.5 0.96 0.77Comparison 11.33 1.9 4.2 1.23 1.02
0.00
2.00
4.00
6.00
8.00
10.00
12.00
Gastroenterology Service Line
Jan‐Mar 2014Comparison: Top UHC Quality & Accountability (2013)
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 18
Scope 1: Program Education and Training
Training developed based on knowledge gaps, prior analysis, and risk assessment findings Information concise and up-to-date Specific, actionable opportunities Consistent theme/message Flexible and customizable
Training implementation Patient education pamphlets, staff handouts Best Practice Alerts Webinars, presentations, lectures Department and unit tours
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
Program Communication: Newsletter Examples
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 20
Scope 2: Iatrogenic Blood Loss
• Eliminate “extra tubes” or rainbow draws• Eliminate over draws – batch labs• Individual nursing/phlebotomy education• Switch to small volume tubes• Increase point of care testing• Reduce unnecessary testing and standing
orders• Selective use of pediatric tubes• Control diagnostic blood loss
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 21
Scope 3: Transfusion Guidelines
Specific indications for each blood component as supported by current literature
Age specific: neonate, pediatric, and adult Minimum effective dose Usual length of infusion times of blood
components Type and screen Suspected transfusion reaction
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 22
Scope 4: Pre-Operative Anemia Management
Elective high blood loss procedures– Pre-operative anemia is the greatest
predictor of transfusion requirements
– Offer screening and treatment of anemia to elective surgery patients as a clinical strategy to improve blood management
– Reducing LOS by just 1 day for 2000 patients yields > $4.5 million savings annually
– Correcting preoperative anemia has the potential to reduce RBC utilization and purchase cost annually
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 23
Data Reporting
Information sharing with key stakeholders
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 24
Measuring Process Performance
Senior Leadership Data– Bottom line – Hospital level aggregate data– Compare with Best Performers cohort– Show balance of cost-effectiveness and good
practices– Provide summary of key performance metrics
• Show success as positive reinforcement for dedicating time and effort into your project
• Display areas with opportunity for improvement and consult with them on solutions
– Small, frequent updates (top of mind)
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
RBC Utilization Rate
May‐13 Jun‐13 Jul‐13 Aug‐13 Sep‐13 Oct‐13 Nov‐13 Dec‐13 Jan‐14 Feb‐14 Mar‐14 Apr‐14Data1 0.400 0.398 0.386 0.500 0.364 0.452 0.354 0.375 0.331 0.351 0.311 0.350UCL 0.529 0.529 0.529 0.529 0.529 0.529 0.529 0.529 0.529 0.529 0.529 0.529 +2 Sigma 0.480 0.480 0.480 0.480 0.480 0.480 0.480 0.480 0.480 0.480 0.480 0.480 +1 Sigma 0.430 0.430 0.430 0.430 0.430 0.430 0.430 0.430 0.430 0.430 0.430 0.430Average 0.381 0.381 0.381 0.381 0.381 0.381 0.381 0.381 0.381 0.381 0.381 0.381 ‐1 Sigma 0.332 0.332 0.332 0.332 0.332 0.332 0.332 0.332 0.332 0.332 0.332 0.332 ‐2 Sigma 0.282 0.282 0.282 0.282 0.282 0.282 0.282 0.282 0.282 0.282 0.282 0.282LCL 0.233 0.233 0.233 0.233 0.233 0.233 0.233 0.233 0.233 0.233 0.233 0.233
0.180
0.230
0.280
0.330
0.380
0.430
0.480
0.530
0.580
Rate
RBC Transfusions per Discharge
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
Rate of Transfused Cases
May‐13 Jun‐13 Jul‐13 Aug‐13 Sep‐13 Oct‐13 Nov‐13 Dec‐13 Jan‐14 Feb‐14 Mar‐14 Apr‐14Data1 0.175 0.178 0.164 0.179 0.164 0.177 0.165 0.157 0.155 0.161 0.145 0.162UCL 0.195 0.195 0.195 0.195 0.195 0.195 0.195 0.195 0.195 0.195 0.195 0.195 +2 Sigma 0.185 0.185 0.185 0.185 0.185 0.185 0.185 0.185 0.185 0.185 0.185 0.185 +1 Sigma 0.175 0.175 0.175 0.175 0.175 0.175 0.175 0.175 0.175 0.175 0.175 0.175Average 0.165 0.165 0.165 0.165 0.165 0.165 0.165 0.165 0.165 0.165 0.165 0.165 ‐1 Sigma 0.155 0.155 0.155 0.155 0.155 0.155 0.155 0.155 0.155 0.155 0.155 0.155 ‐2 Sigma 0.145 0.145 0.145 0.145 0.145 0.145 0.145 0.145 0.145 0.145 0.145 0.145LCL 0.136 0.136 0.136 0.136 0.136 0.136 0.136 0.136 0.136 0.136 0.136 0.136
0.125
0.135
0.145
0.155
0.165
0.175
0.185
0.195
0.205
Rate
Transfused Cases Per Discharge
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
Transfusion Rate
7/1/2013 8/1/2013 9/1/2013 10/1/2013 11/1/2013 12/1/2013 1/1/2014 2/1/2014 3/1/2014 4/1/2014 5/1/2014Data1 5.13 5.34 4.26 4.24 4.49 3.90 3.79 3.90 4.83 3.64 4.76UCL 5.88 5.88 5.88 5.88 5.88 5.88 5.88 5.88 5.88 5.88 5.88 +2 Sigma 5.38 5.38 5.38 5.38 5.38 5.38 5.38 5.38 5.38 5.38 5.38 +1 Sigma 4.89 4.89 4.89 4.89 4.89 4.89 4.89 4.89 4.89 4.89 4.89Average 4.39 4.39 4.39 4.39 4.39 4.39 4.39 4.39 4.39 4.39 4.39 ‐1 Sigma 3.89 3.89 3.89 3.89 3.89 3.89 3.89 3.89 3.89 3.89 3.89 ‐2 Sigma 3.39 3.39 3.39 3.39 3.39 3.39 3.39 3.39 3.39 3.39 3.39LCL 2.90 2.90 2.90 2.90 2.90 2.90 2.90 2.90 2.90 2.90 2.90
2.40
2.90
3.40
3.90
4.40
4.90
5.40
5.90
6.40
Rate
# of Transfusions per Transfused Case
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 28
Laboratory Utilization Metric
66.5
71.5
76.5
81.5
86.5
91.5
2011
‐01
2011
‐02
2011
‐03
2011
‐04
2011
‐05
2011
‐06
2011
‐07
2011
‐08
2011
‐09
2011
‐10
2011
‐11
2011
‐12
2012
‐01
2012
‐02
2012
‐03
2012
‐04
2012
‐05
2012
‐06
2012
‐07
2012
‐08
2012
‐09
2012
‐10
2012
‐11
2012
‐12
2013
‐01
2013
‐02
2013
‐03
2013
‐04
2013
‐05
2013
‐06
2013
‐07
2013
‐08
2013
‐09
2013
‐10
2013
‐11
2013
‐12
2014
‐01
Mean Laboratory Utilization per Case
Data1 UCL +2 Sigma +1 Sigma Average ‐1 Sigma ‐2 Sigma LCL
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
Blood Product Opportunity in Units
Cardiac Vascular Thoracic, 597
Medical Specialties, 399
Womens & Infants, 214
Surgical Specialties, 145
Orthopaedics, 115
Oncology, 88 Neurosciences, 77
Total Opportunity Oct – Dec 201350th percentile $384,59680th percentile $702,632
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 30
Measuring Process Performance
Unit Leadership Data– Medical Directors, Nurse Managers– Compare rates by service line to other like-hospitals and
top performers– Calculate nursing time spent on transfusions– Lab utilization rates– Blood utilization rates
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 31
Transfusion Rate per 1000 Days
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 32
Patient Blood Draws
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 33
Measuring Process Performance
Ordering/Administering Clinicians– Individual level reports depending on transparency – Blood utilization rates for the same
procedure/diagnosis/MS-DRG compared to peers – Lab triggers: hemoglobin, platelet, INR, fibrinogen
triggers compared to others, is there a lot of variation in ordering practice
– Are they frequently using 2-unit orders?– Transfusion reactions – Restrict verbal orders to emergencies only
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 34
Evidence-Based Practice Metric
7/1/2013 8/1/2013 9/1/2013 10/1/2013 11/1/2013 12/1/2013 1/1/2014 2/1/2014 3/1/2014 4/1/2014 5/1/2014Data1 31.87% 30.84% 31.38% 31.55% 26.84% 23.58% 26.32% 22.52% 22.36% 27.98% 21.53%UCL 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% 34.55% +2 Sigma 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% 32.03% +1 Sigma 29.50% 29.50% 29.50% 29.50% 29.50% 29.50% 29.50% 29.50% 29.50% 29.50% 29.50%Average 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% 26.98% ‐1 Sigma 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% 24.45% ‐2 Sigma 21.93% 21.93% 21.93% 21.93% 21.93% 21.93% 21.93% 21.93% 21.93% 21.93% 21.93%LCL 19.40% 19.40% 19.40% 19.40% 19.40% 19.40% 19.40% 19.40% 19.40% 19.40% 19.40%
16.50%
18.50%
20.50%
22.50%
24.50%
26.50%
28.50%
30.50%
32.50%
34.50%
36.50%
Percen
tage
2 Unit Orders per Total RBC Orders
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 35
Summary of OutcomesQuality and SafetyBlood Utilization
Financial
Maintaining the Gains
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 36
Quality and Patient Safety Metrics
March 2011 to December 2013 Complications at 4% per unit:
– 357 complications avoided
Length of Stay at 1.5 days per unit:– 13,390 patient days reduced
Deaths at 0.9% per unit:– 80 lives saved
Estimated reduction in nursing time :– 18,891 hours or 9.1 FTEs
Ferraris et al, Arch Surg 2012; 147(1) – Surgical Outcomes and Transfusion of Minimal Amounts of Blood in the Operating Room.Blumberg et al. AmJSurg 1996;171:324‐30.
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 37
Summary Report
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1.40
1.60
2010 2011 2012 2013
Length of Stay Index per Month
Blood Tx LOS Index No Blood LOS Index
Reduction of 6255.6 patient days among transfused patients x $2271 cost of hospitalization per day = $14,206,467
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Summary Report
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1.40
1.60
2010 2011 2012 2013
Mortality Index per Month
Blood Tx Group Mortality Index No Blood Mortality Index
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
Financial Metrics
% Saved # of Units Saved
Purchase CostSaving
Transfusion Cost Saving
Adverse Event Cost Saving
Total Savings
Total 27% 10,103 $1,770,767 $4,272,956 $11,083,212 $17,126,935
Baseline: April 2010 – March 2011Avg # of RBC Units per 1000 cases: 544.4Avg # of Plasma Units per 1000 cases: 158.2
YTD: April 2011 – December 2013Avg # of RBC Units per 1000 cases: 448.7Avg # of Plasma Units per 1000 cases: 144.4
Total Savings: 10,103 blood component units
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program
0
500
1000
1500
2000
2500
3000
Jan-
11
Feb-
11
Mar
-11
Apr
-11
May
-11
Jun-
11
Jul-1
1
Aug-
11
Sep-
11
Oct
-11
Nov
-11
Dec
-11
Jan-
12
Feb-
12
Mar
-12
Apr
-12
May
-12
Jun-
12
Jul-1
2
Aug-
12
Sep-
12
Oct
-12
Nov
-12
Dec
-12
Jan-
13
Feb-
13
Mar
-13
Apr
-13
May
-13
Jun-
13
Jul-1
3
Aug-
13
Sep-
13
Oct
-13
Nov
-13
Dec
-13
Jan-
14
Feb-
14
Mar
-14
2747
2155 24
7424
0823
92 2662
2630
2586 2670
2439 25
5320
6021
0621
02 2356
2107 23
8122
90 2494
2129
2094
1731 1821
1747
1792
1552 17
0917
11 1934
1810
2288
2671
1933 21
5420
0516
5215
8815
21 1883
18
4
11 13 8
13 13 10 4
1517
12 13 12
19
10
86
15
14 11
413 8 5
742 15
1316
19
24
7
37
65 5
17
Num
ber o
f Adm
inis
trat
ions
Blood Product Utilization Metric
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program 41
Tips for a Successful PBM Program
Dedicated leader to develop and drive initiatives Core patient blood management team Collaboration among administration, staff, and patients Clinician leadership and expertise Identify roadblocks early Standardization of blood policy, protocols, and practices Continuing education for physicians and nursing It’s a moving target
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References 1. Bernard A, Davenport DL, Chang PK, et al. Intraoperative Transfusion of 1 U to 2 U Packed Red Blood
Cells Is Associated with Increased 30-Day Mortality, Surgical-Site Infection, Pneumonia, and Sepsis in General Surgery Patients. J Am Coll Surg 2009;208:931-937.
2. Agency for Healthcare Research and Quality. Healthcare Cost Utilization Project Statistical Brief. #149. Most Frequent Procedures Performed in Hospitals 2010. http://www.hcup-us.ahrq.gov/reports/stat-briefs/sb149.pdf.
3. Combes JR, & Arespacochaga E. Appropriate Use of Medical Resources. American Hospital Association’s Physician Leadership Forum, Chicago, IL. November 2013.
4. Blumberg N, Kirkley SA, Heal JM. A cost analysis of autologous and allogeneic transfusions in hip replacement surgery. Am J Surg. 1996; 171(3):324-30.
5. Shander A, Fink A, Javidroozi et al. International Consensus Conference on Transfusion Outcomes Group. Appropriateness of allogeneic red blood cell transfusion: the international consensus conference on transfusion outcomes. Transfus Med Rev. 2011;35(3):232-246. e53
6. Shander A, Javidroozi M, Perelman S, et al Mt Sinai J Med. Jan-Feb 2012.7. Goodnough LT, Johnston MF, Toy PT. The variability of transfusion practice in coronary artery bypass
surgery. Transfusion Medicine Academic Award Group. JAMA;1991;365(1):86-90.8. Wilson K, MacDougall L, Fergusson D, et al. The effectiveness of interventions to reduce physician’s
level of inappropriate transfusion: what can be learned from systematic review of literature. Transfusion. 2002;42(9):1224-9.
9. Department of Health and Human Services, National Blood Utilization and Collection Survey, http://www.hhs.gov/ash/bloodsafety/nbcus/index.html
10. Agency for Healthcare Research and Quality. HCUP Facts and Figures: Statistics on Hospital-Based Care in the United States, 2007. Available at: http://www.hcupus.ahrq.gov/reports/factsandfigures/2007/pdfs/FF_report_2007.pdf
11. Petrides M, AuBuchon JP. To transfuse or not to transfuse: An assessment of risks and benefits. In: Mintz PD, ed. Transfusion Therapy: Clinical principles and practice. 3rd ed. Bethesda, MD: AABB Press, 2011.
12. Shander A, Hofmann A, Ozawa S, Theusinger OM, Gombotz H, Spahn DR. Activity-based costs of blood transfusions in surgical patients at four hospitals. Transfusion. 2010;50(4):753-65.
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Questions?
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program44
Suggestions / Questions
CDP Member Support ServicesPhone: 312-775-4399Email: [email protected]
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program45
Prize Drawing
And the winner is…..
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June 2014 Analyst Café – Blood, Sweat and Tears: Success of a Patient Blood Management Program46
Next Analyst Café
Save the Date: July 15, 20141 – 2.30 PM CST
Topic – TDB … stay tuned for additional details!