Analysis of E-government in Lesotho
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Transcript of Analysis of E-government in Lesotho
Analysis of E-government in Lesotho
BY: PHAELLO MATHAHACOURCE: RESEARCH DESIGN AND METHODS FOR ENGINEERSPROFESSOR: FEROZ KHAN & BOBBY SWAR
ITP705
CONTENTS
INTRODUCTION
RESEACH QUESTION
LITERATURE REVIEW
METHODOLOGY
ANALYSIS
CONCLUSION
REFERENCES
INTRODUCTION WHAT IS E-GOVERNMENT
E-Government is defined as an advanced governmental organization, which is reengineered and reorganized on the basis of the Information & Communication Technology (ICT).[1]
E-government means applying information and communication technologies by government agencies to communicate with citizens, business and employees in order to prepare and deliver services effectively and efficiently [3]. These interactions form three aspects of e-government: G2C, G2B, G2E.
INTRODUCTION CONTINUED
PURPOSE E-GOVERNMENT
E-Government is introduced with the goal of making it the promising type of future
government, which will function differently and better than in the past.[1]
Lesotho has index of 0.350 and rank of 136 that indicates low ability of implementing e-
government in Lesotho
Prime concern; to review the vision, the objectives and the strategic framework of the
e-Government
RESEARCH QUESTION THE STUDY AIMS TO GENERATE ANSWERS TO THE FOLLOWING QUESTIONS
PROGRESS OF E-GOVERNMENT IMPLIMENTATION IN LESOTHO;◦ WHAT ARE THE LIMITATIONS?
WHICH E-GOV COMPONENT TO GIVE FIRST PRIORITY FOR THE FUTURE?
LITERATURE REVIEW The SWOT analysis; Analysis of Strengths, Weaknesses, Opportunities and Threats, assists in pointing up on the areas that should be treated in administering e-Government within an advanced democratic state [1]
A SWOT; gain insights into the past and think of possible solutions to existing or potential problems
SWOT and PEST together have been used as determinants to evaluate the current state of e-Government in Iran and its preparedness (2011) [2]. Both analysis methods have also been used for the same purpose in Singapore the analysis was carried out to examine factors affecting the development of e-Government in Singapore, after Singapore fell from 7th place in 2004 to 11th place in2005 in terms of e-readiness [4].
A SWOT analysis is used for the evaluation of the current state of e-government services in Greece [5].
METHODOLOGY• Use secondary data from literature and government materials to describe the context, and
contact analysis with SWOT and PEST methods together to respond to the investigation questions
Political (P),Economic (E),Social (S) andTechnological (T)
STRENGTHSPolitical,Economic,Social, andTechnological
WEAKNESSESPolitical,Economic,Social, andTechnological
OPPORTUNITIESPolitical,Economic,Social, andTechnological
THREATS
ANALYSISSWOT Analysis
The SWOT Analysis is one of several strategic planning tools that are utilized by businesses and other organizations to ensure that there is a clear objective defined for the project or venture, and that all factors related to the effort, both positive and negative, are identified and addressed [5]
Strengths; attributes or characteristics within the organization that are considered to be important to the execution and ultimate success of the project
Weaknesses; internal factors that could prevent the achievement of a successful result to the project
Opportunities; external elements that will prove helpful in achieving the goals set for the project
Threats; external factors that could threaten the success of the business venture
ANALYSIS Summary of SWOT and PEST analysis of e-government in Lesotho SWOT/PEST
Strength (S)
Weaknesses (W)
Opportunities (O)
Threats (T)
Political aspect (P)
• Public policy • Cooperation between the
public and private sectors
• Conservation In trying e-Services
• Political willingness – prime minister office interaction
• Cyber crimes • Security Breach and
copyright issue
Economic aspect (E)
• Economic policies • Civil Payment system• WIOCC; broadband prices
have decreased
• Perception of Difficult development process
• Lack of Sufficient funds to finance and enhance the system
• Unemployment
• IT-proficient people can have better opportunity for employment
• Inflation affects broadband connections
Social aspect (S)
• knowledge society- IT introduced in low education schools
• Workers and older generation are computer illiterate
• online shopping, including e-Services
• The rapid Development of mobile technology
Technological aspect (T)
• High-tech Based economy • Innovation
• Some ministry websites are unfriendly-user and underdeveloped
• Unstable networks
• Broadband Facilitates Faster connection.
• Dependency on IT, i.e. Small technical problems will disrupt the entire networks
CONCLUTIONMany strengths and opportunities fuel the development of e-Government in Lesotho such as economic policies, political willingness, robust educational system.
Threats and challenges; significant increase in the number cyber crimes, security and privacy.
There is a need custom-oriented organization to take advantage of the opportunities
REFERENCES1. SWOT analysis of e-Government / Annals of University of Bucharest by Amos Avny, , Economic and
Administrative Series, Nr. 1 (2007) 43-54
2. Iran 5thSASTech 2011, Khavaran Higher-education Institute, Mashhad, Iran. May 12-14. Mclean Turban.
3. Information Technology for Making Connections for Strategic Advantage”, John Wiley & Sons. Inc., 1999.
4. SWOT and PEST analysis for e-government in Singapore -; Huong Ha and Ken Coghil, asia-pacific social science review
5. SWOT Analysis of E-government services in Greece, Tsourela-Paschaloudis-Anastasiadou, 520-527
6. Implementing e-Government Services in East Africa: Assessing Status through Content Analysis of Government Websites by Janet Kaaya, Electronic Journal of e-Government Volume 2 Issue 1 (39-54) www.ejeg.com
Thank you