ANAC BRAZILIAN SUPPLEMENT TO FAA PART 145 REPAIR …

DOCUMENT NO. REVISION: DATE Page

TE098-OM 2 16 Mar 2017 i

ANAC

BRAZILIAN SUPPLEMENT

TO FAA PART 145 REPAIR STATION & QUALITY CONTROL MANUAL

TE098-OM

Revision 2

Certificate No: 1405-41/ANAC

This is an Accepted Document

COPY NO: 1 Thomas Electronics of Australia Pty Limited

Block W, 391 Park Road, Regents Park, NSW, 2143, Australia

Phone: +61 2 8723 6500

Document Owner (Title): Director, Operations

© Thomas Global Systems This document is the property of Thomas Global Systems. This document must not be copied or reproduced in any way whatsoever, and

must not be passed on to any third party without the prior written authority of Thomas Global Systems


TE098-OM 2 16 Mar 2017 ii

TABLE OF CONTENTS

TITLE PAGE .................................................................................................................................................................................. I

TABLE OF CONTENTS ...................................................................................................................................................... II

LIST OF EFFECTIVE PAGES ........................................................................................................................................... IV

AMENDMENT RECORDS.................................................................................................................................................. V

DISTRIBUTION LIST .......................................................................................................................................................... V

ABBREVIATIONS, ACRONYMS AND DEFINITIONS ....................................................................................................... VI

SECTION 1 INTRODUCTION ............................................................................................................................................. 1

SECTION 2 MAINTENANCE ORGANIZATION GENERAL ORGANIZATION AND OPERATIONAL PROCEDURES ..... 2

2.1 GENERAL MAINTENANCE ORGANIZATION PROCEDURES ................................................................................. 2

2.1.1 SCOPE .............................................................................................................................................. 2

2.1.2 FACILITIES ........................................................................................................................................ 2

2.1.3 LAYOUT OF THE REPAIR WORKSHOP .......................................................................................... 3

2.1.4 RATINGS ........................................................................................................................................... 4

2.1.5 OPERATIONAL CHANGES ............................................................................................................... 4

2.1.6 ORGANIZATIONAL CHART .............................................................................................................. 5

2.1.7 RBAC 145 TRAINING ........................................................................................................................ 5

2.1.8 CERTIFICATION RENEWAL ............................................................................................................. 5

2.1.9 SUPPLEMENT CHANGES ................................................................................................................ 6

2.2 WORK ORDERS/CONTRACTS ................................................................................................................................. 6

2.2.1 RECEIVING DELIVERIES OF AIRCRAFT COMPONENTS .............................................................. 6

2.2.3 PRELIMINARY INSPECTION ............................................................................................................ 7

2.2.4 ELECTRICAL TESTING .................................................................................................................... 8

2.2.5 PLANNING ........................................................................................................................................ 8

2.3 TECHNICAL DOCUMENTATION / DATA ................................................................................................................... 9

2.3.1 INSTRUCTIONS FOR CONTINUING AIRWORTHINESS (ICA) ....................................................... 9

2.3.2 MAINTENANCE OF APPROVED TECHNICAL DOCUMENTS ......................................................... 9

2.3.3 EXTERNAL DOCUMENTATION LIBRARY ....................................................................................... 9

2.4 TOOLS, EQUIPMENT AND MATERIALS ................................................................................................................. 10

2.4.1 TOOLS AND EQUIPMENT 10

2.4.2 PURCHASE / DEVELOPMENT OF NEW EQUIPMENT & TOOLS ................................................. 10

2.4.3 CALIBRATION / FUNCTIONAL CHECKS OF TOOLS AND EQUIPMENT ..................................... 10

2.4.4 USE OF TOOLING AND EQUIPMENT BY STAFF ......................................................................... 11

2.4.5 CLEANLINESS STANDARDS OF REPAIR FACILITIES ................................................................. 11

2.5 SUBCONTRACTING ................................................................................................................................................ 11

2.5.1 SUBCONTRACTED REPAIRS ........................................................................................................ 11

2.5.2 LIST OF SUBCONTRACTED REPAIRERS .................................................................................... 12

2.6 OFF-SITE MAINTENANCE ....................................................................................................................................... 12

2.7 MAJOR REPAIR/ALTERATIONS ............................................................................................................................. 12

2.8 MAINTENANCE RELEASE OF AIRCRAFT ARTICLE .............................................................................................. 12


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2.9 MAINTENANCE RELEASE OF AIRCRAFT .............................................................................................................. 13

2.10 PERSONNEL RESPONSIBLE TO RELEASE TO SERVICE .................................................................................... 13

2.11 RECORD KEEPING .................................................................................................................................................. 14

2.11.1 CONTROL OF TECHNICAL RECORDS ......................................................................................... 14

A) WORK RECORDS ........................................................................................................................... 14

B) CONTROL OF COMPUTER GENERATED MAINTENANCE RECORDS ....................................... 14

C) SYSTEM FOR CONTROL, STORAGE AND RETRIEVAL OF RECORDS ..................................... 14

D) RETENTION OF RECORDS (DURATION, METHODS AND SECURITY) ...................................... 14

E) LOST OR DESTROYED RECORDS ............................................................................................... 14

2.11.2 RECORDS FOR THE CUSTOMER ................................................................................................. 14

2.12 ANNUAL MAINTENANCE INSPECTION (IAM) ........................................................................................................ 15

2.13 AIRCRAFT AIRWORTHINESS CERTIFICATE RENEWAL ...................................................................................... 15

2.14 REPORTING OF SERVICE DIFFICULTIES ............................................................................................................. 15

2.14.1 REPORTING OF DEFECTS INTERNALLY AND TO ANAC BRAZIL / CUSTOMER / MANUFACTURER ........................................................................................................................... 15

2.14.2 INTERNAL OCCURRENCE DEFECT REPORTING ....................................................................... 15

2.14.3 RECURRENT DEFECT REPORTS ................................................................................................. 15

2.14.4 RISK ASSESSMENT & RECALL ..................................................................................................... 16

2.14.5 RETURN OF DEFECTIVE AERONAUTICAL PRODUCTS TO STORE .......................................... 16

2.14.6 RETURN OF DEFECTIVE AERONAUTICAL PRODUCTS TO OUTSIDE CONTRACTORS.......... 16

2.15 PERIODIC REPORTS .............................................................................................................................................. 17

2.15.1 QUARTERLY REPORT ................................................................................................................... 17

2.15.2 DOCUMENT AMENDMENTS .......................................................................................................... 17

SECTION 3 MANUAL PROCEDURE AND REGULATION TRAINING ......................................................................... 18

3.1 TRAINING REQUIREMENTS ................................................................................................................................... 18

3.2 TRAINING FACILITIES ............................................................................................................................................. 18

3.3 PERSONNEL ........................................................................................................................................................... 18

3.4 TRAINING AND ASSESSMENT PROCEDURES ..................................................................................................... 19

3.5 AUTHORISATION AND REPORTING ...................................................................................................................... 19

3.6 TRAINING RECORDS .............................................................................................................................................. 19

SECTION 4 SAFETY MANAGEMENT SYSTEM (SMS) ................................................................................................ 20

4.1 DANGEROUS GOODS ............................................................................................................................................. 20

SECTION 5 TEOA DOCUMENTS & ANAC FORMS ..................................................................................................... 21

5.1 PROCEDURES & INSTRUCTIONS ......................................................................................................................... 21

5.2 MANUALS ................................................................................................................................................................. 21

5.3 TEOA WORK CARDS & TEST DATA FORMS ......................................................................................................... 21

5.4 ANAC FORMS .......................................................................................................................................................... 21


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The amendment and distribution of this supplement are processed IAW TE121-XPG Document and Data Control Procedure and under the control of the Quality & Safety Manager.

AMENDMENT RECORDS

Revision No. Date Amendment Details Amended by

1 15 Apr 2013 Original Issue Martin Wlodarski

2 16 Mar 2017 CAR1036

Major revision no change bars David Percy

DISTRIBUTION LIST

Copy No. Issued to Function

Master TEOA – Configuration Manager Configuration Management

1 ANAC Brazil Certifying Authority

2 TEOA – Quality & Safety Manager Quality Assurance

3 TEOA – Supervisor, Avionics (Senior Technician) Management

MyIntranet TEOA – Chairman / Accountable Manager Management

MyIntranet TEOA – Chief Executive Officer (CEO) Management

All TEOA staff (including Management) can access the current version of this manual via the TEOA MyIntranet.

Any hard copy of this supplement that is printed from the TEOA MyIntranet, or soft copy downloaded from the TEOA MyIntranet, shall be classified as an “UNCONTROLLED DOCUMENT” even if it is not stamped as such.


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ABBREVIATIONS, ACRONYMS AND DEFINITIONS

This section sets out the meaning of any abbreviations, acronyms and unique terms used in this supplement.

& And

# Number

5S Workplace Organization Methodology (Housekeeping)

AC Advisory Circular

AD Airworthiness Directive

AMO Approved / Aeronautical Maintenance Organization

AN Airworthiness Notice

ANAC Agencia National de Aviacao Civil / National Civil Aviation Agency of Brazil

ARC Authorised Release Certificate

AS Australian Standard / Aerospace Standard

CAAC Civil Aviation Administration of China

CAAS Civil Aviation Authority of Singapore

CAMP Continuous Airworthiness Maintenance Program

CAR

Corrective Action Request / Civil Aviation Regulations

The term CAR is also referred to as an ICAR (Improvement and Corrective Action Request) and addresses system and process improvements. Refer TE079-XPG Corrective and Preventive Action Procedure

CASA Civil Aviation Safety Authority (Australia)

CASR Civil Aviation Safety Regulations (Australia)

CD Compact Disc

CEO Chief Executive Officer

CM (Quality) Configuration Manager

CMM Component Maintenance Manual

Component In this supplement, could mean CRT or LRU

CRT Cathode Ray Tube

CS&PCS Customer Service & Production Control Specialist

DIRS Delegated / Designated / Dedicated Inspector Release to Service

DVD Digital Versatile / Video Disc

DVM Digital Volt Metre

EASA European Aviation Safety Agency

ERP Enterprise Resources Planning (Software)

ESD Electro-Static Discharge

ESDS Electro-Static Discharge Sensitive

FAA Federal Aviation Administration (USA)

IAW In Accordance With

ICA Instruction(s) for Continuing Airworthiness

ICAR International Civil Aviation Regulation / Improvement and Corrective Action Request

Inc. Incorporated

IS Instruções Suplementares / Supplementary Instruction

ISO International Standards Organization

IT Information Technology

ITP Inspection Test Plan

LCD Liquid Crystal Display

LRU Line Replaceable Unit / Line Replacement Unit


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Manager In this supplement, could also mean Supervisor

MyIntranet An electronic internal web site that provides TEOA with access to documents

N/A Not Applicable

NAA National Aviation Authority

NCR Non-Conformance Report

No / No. / NO / NO. Number

NSW New South Wales

OEM Original Equipment Manufacturer

OJT On the Job Training

PO Purchase Order / Post Office (i.e. PO Box)

PTE Precision Test Equipment

Pty Proprietary

Q&S Group Quality & Safety Group

Q&SM Quality & Safety Manager

QCI Quality Control Inspector

QMS Quality Management System(s)

RA Repair Authority (Number)

RBAC Regulamento Brasileiro de Aviação Civil / Brazilian Rules of Civil Aviation

Repair Facility In this supplement could also mean Repair Station

Repair Station In this supplement could also mean Repair Facility

RS Repair Specification

RSQCM Repair Station & Quality Control Manual

RTS Return to Service

Safety

In this supplement relates to the ability to provide a quality repaired aircraft component that meets customer specified requirements and regulatory standards, whilst ensuring that processes and procedures are correctly developed and implemented to control quality and mitigate risks, in turn providing product safety.

SB Service Bulletin

SMS Safety Management System(s)

Specification In this supplement includes TEOA Repair Specification and / or OEM CMM.

Staff & Employees & Personnel

In this supplement means Avionics Technicians and other Avionics- related staff

SUP Suspected Unapproved Part

Supervisor In this supplement could also mean Manager

TDF Test Data Form

Technician In this supplement, could also mean Technical Assistant or Warehouse Assistant

TEOA Thomas Electronics of Australia Pty Limited

US United States

USA United States of America

VP Vice President

WIP Work in Progress

Common definitions used by TEOA are listed in TE486-XDG Common Definitions.


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SECTION 1

INTRODUCTION

This Supplement provides guidance and clarification for the maintenance and minor alterations of aeronautical products certified and operated under Brazilian registry. This Supplement together with the FAA Part 145 RSQCM 014-OM maintained by TEOA as a requirement of United States, Federal Aviation Administration CFR 145 regulations form the basis of acceptance by ANAC for maintenance carried out by this organization on civil aeronautical products under the regulatory control of Brazil.

When maintenance is carried out and certified in accordance with this Supplement and the referenced TEOA Manual, it is accepted as meeting the requirements of the applicable regulations of ANAC.

When conflicting issues result between FAA CFR 145 regulations and the RBAC 145 regulations, within this supplement, RBAC 145 regulations take precedence over the FAA CFR 145 regulations.

This Supplement expands on, and complements, the contents of the FAA accepted TE014-OM RSQCM for FAA Approved Repair Station No. T16Y169O Rev 16, regarding maintenance performed on Brazilian registered aircraft and/or components or parts thereof. All work performed on such items observe the guidance of this manual, the RBACs (Regulamentos Brasileiros da Aviação Civil) and the limitations of Brazilian Maintenance Organization Certificate (Certificado de Organização de Manutenção – COM).

The process for the control of this supplement is described in TE121-XPG Document and Data Control Procedure. Each officially distributed hard copy supplement has a unique copy number. This supplement and amendments to it are approved by the Chief Operating Officer on the List of Effective Pages.

Accountable Manager Commitment Statement/SMS

This Supplement defines, in conjunction with the FAA accepted RSQCM Manual referenced above, the organization and procedures upon which ANAC Supplement acceptance is based. It is recognized that the organization’s procedures do not override the necessity of complying with any additional requirements formally published by ANAC and notified to this organization timely. It is understood that ANAC will list this organization as an acceptable source of maintenance for Brazilian civil aeronautical products under its regulatory control. It is further understood that ANAC may withdraw the certificate, suspending or cancelling any privileges granted to the applicant if it is considered that the accepted procedures are not followed or RBAC 145 certification standards are not maintained.

William Hutchinson Chairman / Accountable Manager

Date:16 Mar 2017


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SECTION 2

MAINTENANCE ORGANIZATION GENERAL ORGANIZATION AND OPERATIONAL PROCEDURES

2.1 GENERAL MAINTENANCE ORGANIZATION PROCEDURES

2.1.1 Scope

Thomas Electronics of Australia Pty Limited

Physical Address: Block W, 391 Park Road, Regents Park, NSW, 2143, Australia Postal Address: PO Box 635, Chester Hill, NSW, 2162, Australia Telephone: +61 2 8723 6500 Facsimile: +61 2 8723 6599 Web Site: www.thomas-global.com Sales: [email protected]

2.1.2 Facilities

The type of building which houses the Repair Station has the following features:

Roller shutter door allowing container access,

Separate ground level entrance to stairs, up to foyer, office area and Avionics Repair Station on first floor, which is constructed in reflective glazed panelling,

Back-to-base security alarm system,

Security swipe cards are issued to staff for them to access the facility,

Fire protection to a commercial standard consistent, product, equipment and activities performed within the building housing the facility relevant to the application,

Car parking provided in special areas nominated exclusively for the use of TEOA,

The construction of the building housing the Repair Station is a two level factory premises with metal roof and concrete floors. The area of the building occupied by TEOA is fully partitioned with fire retardant dividing walls,

The Repair Station floor is sealed with ESDS vinyl flooring to minimise dust generation and protect components from ESD,

The office and the Repair Station provides Avionics staff with sufficient area for staff to perform the necessary maintenance functions including space to stock necessary parts, components, tools & equipment and furniture,

Artificial and natural light illuminates the repair area yielding a consistent and comfortable level of light in accordance with the Australian Standard for Interior Lighting - AS/NZS 1680,

Controlled heating & cooling ventilation system and electric power is provided to the Repair Station area ensuring that the quality of work is not impaired. If air-conditioning breakdown occurs, the Avionics Repair Station will stop work until the air-conditioning is functioning,

Avionics parts and materials are stored and maintained in labelled storage bins / cupboards,

A separate area for disassembly, cleaning and storage of repaired components is provided. The office provides secure storage for filing,

WIP racks are used to hold / store components being processed / repaired,

Secure access to the Repair Station and storage areas to prevent unauthorised access.

Soldering, painting and cleaning are done in segregated work areas, so that fumes will not impact on the health of staff,

Fire protection is based on CO2 and dry powder fire extinguishers, hose reel units and sprinklers connected to the municipal water mains to control a major fire within the building and the Repair Station therein,

mailto:[email protected]


TE098-OM 2 16 Mar 2017 3

A networked computer system is provided to assist specified repair operations, interactive data logging and processing for inspection systems and accounting and administration functions, and

No eating or drinking is permitted in the repair workshop.

2.1.3 Layout of the Repair Workshop

Repair Facility Floor Plan – First Floor, showing Avionics Area, 520 sq. meters.

Location of Thermal Cycling Chamber, Tool Room, Warehouse Despatch


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2.1.4 Ratings

TEOA Ratings are as described below:

Location Rating Limitation

Sydney Instrument Rating

Class 4 FAA Operations Specifications

TE099-OD ANAC Brazil Capability

List

All TEOA repair and maintenance work is carried out IAW TEOA Repair Specifications approved by FAA and / or OEM CMMs within an environmentally controlled Repair Station.

The repair data defines the processes to be followed to complete the repair, tools / equipment, parts and materials required; and includes drawings / diagrams.

The documents, equipment, parts and materials are all available within the facility. Shadow boards are used to control hand tools.

The workshop only works one shift and handover of work is rare. The technician who starts a repair task will finish that task.

TEOA does not do line or base maintenance.

2.1.5 Operational Changes

As per RBAC 145 requirements, TEOA is not permitted to make the following type of operational changes unless the change is firstly approved by ANAC:

Changes in facilities and / or equipment,

Changes in the location of the facilities,

Changes in the ownership of the company, or

Proposals or intentions to change the approved rating(s) of the company.

The ANAC will be informed by the Chairman / Accountable Manager or the Q&SM regarding any changes listed above and written approval will be obtained prior to implementation of these changes.


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2.1.6 Organizational Chart

The overall structure of TEOA is shown in the organizational chart below. This chart shows the relationship between the various positions by title.

TE428-OD Avionics Repair Station Roster is controlled and maintained by the Q&SM. The roster lists the names of management & supervisory staff and their backups. The roster also includes a list of RTS Inspectors.

Employee records are maintained that detail the training, authorisation / certification, and experience for all staff. Avionics staff competency and training requirements are detailed in position descriptions and TE429-ODG Training Requirements Matrix.

In the event of a management or supervisory staff change, TEOA will notify ANAC informing of the change via TE428-OD Avionics Repair Station Roster (includes management and supervisory staff). Should the Accountable Manager or Accountable Technician resign, ANAC should be informed no later than 10 (ten) days after the resignation. A new designation should be issued within 30 (days) after the resignation.

2.1.7 RBAC 145 Training

All TEOA Avionics staff are given training on this supplement and the RBAC 145 requirements.

All TEOA RTS Inspectors are given training on how to complete an ANAC F-100-01 ARC Form.

Training is provided, and records maintained, IAW TE109-OM Manual for Repair Facility Training Program.

2.1.8 Certification Renewal

TEOA will apply to ANAC for AMO RBAC 145 certification renewal (see IS No 145-002) at least 60 (sixty) days prior to the Certification expiration date. This will allow time to complete any requirements prior to the Certification expiration date. This process shall ensure that all applicable arrangements can be made prior to the arrival of the Brazilian ANAC Inspectors RBHA 145.55(c).


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Upon written request TEOA will grant ANAC ANAC-SAR staff access to the MO for assuring compliance with procedures and standards and to investigate specific problems. RBAC 145.223. In the case of a serious non-compliance with regulations or established standards TEOA accepts that it may be subject to ANAC-SAR enforcement action in order to maintain status with ANAC-SAR.

TEOA has an employee who can read and have basic comprehension of the Portuguese language. This person is available for immediate consultation regarding relevant maintenance ACs / ADs etc. in the Portuguese language.

The ANAC Maintenance Organization COM shall be available for inspection in an area accessible to the general public. The certificate shall be made available for prompt presentation whenever request by the ANAC.

Any material released by TEOA for Brazilian public domain as far as and including any maintenance release documents, advertisements and other company literature, shall display the Brazilian COM Maintenance Organization Number.

2.1.9 Supplement Changes

TEOA will submit changes to this supplement to ANAC for acceptance.

Revisions to this supplement will be submitted for acceptance by ANAC prior to implementation and will be sent to the following address:

Agência Nacional de Aviação Civil - ANAC Superintendência de Aeronavegabilidade - SAR

Avenida Presidente Vargas, 850 - 16° Andar Centro - Rio de Janeiro - RJ CEP 20071-001Brazil

(and / or) emailed to

[email protected]

2.2 WORK ORDERS/CONTRACTS

2.2.1 Receiving Deliveries of Aircraft Components

When a Brazilian aircraft component is delivered by courier to TEOA, a warehouse assistant shall accept the delivery and place the component in the receiving area of the Repair Station. The warehouse assistant checks the delivery for transit damage. As aircraft components are always packed in robust packaging, the risk of transit damage is minimal.

2.2.2 Receipt

The Customer’s Purchase Order forms the contract with TEOA for the repair of the Brazilian aircraft component.

Upon receipt of the Brazilian aircraft component the authorised technician shall unpack the component and complete TE505-OF Receipt of Aircraft Components Checklist. The technician shall inspect the following:

If TEOA has capability to repair the component (TE099-OD ANAC Brazil Capability List),

If the component is from an approved customer,

If the PO specifies the ARC(s) to be provided (including ANAC F-100-01),

If the aircraft component is free of transit damage,

If the aircraft component is a potential warranty claim,

For correct Purchase Order and documentation requirements including traceability, and

Other non-standard additional customer / CAMP requirements.

If a Brazilian aircraft component sent by a customer for repair does not appear on the ANAC Brazil Capability List(s), the technician shall tag and store the component IAW TE757-XIG Spare Parts and Aircraft Components Tagging Instruction and advise the Chief Operating Officer or CS&PCS.

mailto:[email protected]


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The technician shall inspect the condition of the component for non-conformances such as transit damage, completeness, contamination or other damage etc. Any component defects found shall be detailed on the work card and, where necessary, the technician shall advise the Chief Operating Officer or CS&PCS. The technician shall tag and store / segregate the component in accordance with TE757-XIG. The Chief Operating Officer or CS&PCS shall notify the customer of any non-conformances. If the component cannot be repaired as a result of defect(s), the customer shall be advised.

In the case where an aircraft component has been returned under warranty the technician shall notify both the CS&PCS and QCI. The technician shall tag and store / segregate the component in accordance with TE757-XIG. The CS&PCS shall review the reason for the aircraft component warranty claim, and the QCI shall raise a TE102-XFG Non-Conformance Report IAW TE090-OIG Control of Non-Conforming Components Instruction.

Note: No warranty components shall be reworked until an investigation has been completed and the warranty claim has been verified, and approved.

When aircraft components are received with incorrect documentation, i.e. Purchase Order or identification issues such as incorrect Serial Number, the technician shall record documentation deficiencies on TE505-OF Receipt of Aircraft Components Checklist and notify the Chief Operating Officer and CS&PCS. The technician shall tag and store / segregate the component in accordance with TE757-XIG. The CS&PCS shall notify and request the customer to take appropriate measures to correct the documentation issues.

Where a customer has indicated any additional repair or testing specifications under their own CAMP on the Purchase Order (that is not already detailed on the checklist TE505-OF), the technician shall advise the Chief Operating Officer, CS&PCS and Q&SM. The details will be recorded on the work card.

The authorised technician enters the details of the Brazilian aircraft component into the ERP system. The ERP system allocates the next sequential RA Number (job number). A manila tag with that RA Number is attached to each aircraft component to identify and trace it.

To facilitate return of the aircraft component in the customers’ original packaging, the technician at receipt should label the original packaging detailing the unique RA Number.

During receipt, where required, the technician shall provide protection to serviceable Filter Panels on the CRT Assembly by adhering protective film or bubble wrap.

Aircraft components that are static sensitive, if not already protected, are placed in ESD bags. Static sensitive components are repaired and tested in defined ESD areas.

The technician shall initiate completion of page 1 of the relevant work card by recording the RA Number, customer details, date of receipt, aircraft component Part Number, the component Serial Number, and a record if the customer requires a quotation for the repair.

Upon completion of receipt, the Brazilian aircraft component shall undergo preliminary inspection.

2.2.3 Preliminary Inspection

The purpose of the preliminary inspection is to visually check the Brazilian aircraft component and determine whether the component has:

external damage reported by the customer on the PO. The technician shall confirm and record the damage on page 1 of the work card.

any additional external damage not specified by the customer on the PO. The technician shall record any additional external damage in the table on page 1 of the work card (This may indicate that a hidden damage inspection is required).


TE098-OM 2 16 Mar 2017 8

any parts missing. The technician shall record the missing parts in the table on page 1 of the work card.

a burnt CRT (where applicable). The technician shall also record burnt CRT details in the table on page 1 of the work card.

The technician then determines whether the component needs to be electrically tested. When the customer-reported fault cannot be verified, or needs to be verified, then an electrical test will be performed. The technician shall tick the “Incoming Electrical Test Required” box on the work card and store / segregate the component in ‘Holding Area Electrical Test Required' IAW TE757-XIG Spare Parts and Aircraft Components Tagging Instruction.

Note: Most warranty components are automatically subjected to electrical testing prior to repair.

If a component is a Suspect Unapproved Part, the receiving technician shall advise the Chief Operating Officer who shall investigate and, if necessary, shall complete a Service Defect Report and submit the form to ANAC. SUPs shall be tagged and segregated in accordance with TE757-XIG Spare Parts and Aircraft Components Tagging Instruction.

2.2.4 Electrical Testing

If electrical testing is required, an authorised technician tests the Brazilian aircraft component. At this stage, during electrical testing, hidden damage may be detected. Hidden damage found during electrical testing shall be recorded on of the work card.

On completion of the electrical testing the technician stamps, initials and dates the work card.

2.2.5 Planning

Component that have passed preliminary inspection, the technician shall complete the “Description of Work” section on the work card and sign and date the work card then place the component in a “Holding Area” WIP (repairable) area together with the work card. The work card travels with the component through the various stages of repair and test and provides traceability of who performed the work, materials and equipment used and test results.

The CS&PCS shall plan, prioritise and issue all work as required to the relevant technicians. Whilst planning, the CS&PCS shall review the work card(s) and the entries made during Preliminary Inspection to ensure that the repair work can be carried out. If any additional damage or missing parts restrict the repair of the component, the CS&PCS shall notify the customer that the component cannot be repaired and seek their direction.

All maintenance, repair or alteration must be done in strict adherence to this Supplement, to Brazilian civil aviation legislation, to TEOA’s manuals, and in line with NAA approved repair data.

ANAC Airworthiness Directives (or State of Design ADs) are monitored by the Q&S Group at http://www2.anac.gov.br/certificacao/DA/DAE.asp. Relevant ADs are provided to the Avionics Engineer for review, and where required, the ADs are controlled and implemented into the repair workshop.

The process of controlling documents and data including ACs, ADs, SBs, other relevant technical information and regulatory documents is supported by TE121-XPG Document and Data Control Procedure.

http://www2.anac.gov.br/certificacao/DA/DAE.asp


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2.3 TECHNICAL DOCUMENTATION / DATA

2.3.1 Instructions for Continuing Airworthiness (ICA)

Approved technical documents and data may include Avionics Manuals / Supplements, Process / Repair Specifications / Data Packs and OEM CMMs. All approved documents and data must comply with the relevant NAA regulations.

Development of TEOA Repair Specifications includes the review of Human Factors and best practices during the design phase.

TEOA has an external documentation library that is maintained by the CM.

2.3.2 Maintenance of Approved Technical Documents

The process for creating and updating approved repair specifications and data packs is described in TE121-XPG Document and Data Control Procedure.

TEOA schedules regular checks to verify the revision status of the OEM CMMs used to repair avionic components (IS 145.109-001).

The process of how ACs, ADs, SBs, other relevant technical information, regulatory documents and standards are reviewed and controlled is also detailed in TE121-XPG.

TEOA Repair Specification and OEM CMMs detail the processes to be followed to complete the repair, tools / equipment, parts and materials required and the drawings / diagrams used. Repair Specifications are controlled documents.

An internal checklist TE002-OF New / Amended Specification Checklist is used to ensure that a new or amended CMM or Repair Specification (within the approved current TEOA capability) is rolled out correctly. The checklist ensures (where applicable):

Necessary approvals have occurred,

Documentation controls are followed,

Relevant work cards and forms have been amended / created / distributed,

Tooling, equipment and jigs & fixtures have been addressed,

New parts and materials have been purchased from approved suppliers,

CAMP requirements have been addressed,

Capability List(s) have been amended, approved and distributed,

ERP computer system has been amended, and

The Repair Specification / CMM is distributed and training provided.

2.3.3 External Documentation Library

TEOA has an external documentation library that is maintained by the CM. The documents held there may be controlled or uncontrolled. The documentation library may include:

OEM Component Maintenance Manuals (CMMs) and Service Bulletins (SBs),

NAA ACs, ADs, ANs, Orders, and Regulations, Standards,

Air carriers & commercial operators’ Continuous Airworthiness Maintenance Programs (CAMP) documents, or applicable sections of their maintenance manuals, and

TE121-XPG Document and Data Control Procedure describes the control of external documents and data in the library include:

New external documentation - control and issue,

Updates to external documentation,

Review of impact of external documentation on TEOA operations,

Revision status advice for external documents,

Review of regulatory documents updates or issues, and

Technical data.


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2.4 TOOLS, EQUIPMENT AND MATERIALS

2.4.1 Tools and Equipment

TEOA is equipped to meet the requirements of Section 145.109 of RBAC 145. All inspection and test equipment will be calibrated at regular intervals, as required on section 145.109(c)-II, specified by equipment manufacturer, TEOA, or other acceptable by ANAC, with standards traceable to a National Approved International Calibration Standards.

Technicians select the required tools / equipment, jigs & fixtures and PTE to conduct the component repair as detailed in the relevant Repair Specification / CMM. All tools / equipment, jigs & fixtures and PTE used to perform the repair of the components are owned and supplied by TEOA.

The equipment and tools, jigs and fixtures and PTE include:

Filtered laminar flow bench,

Rack-mounted electronic test and alignment equipment,

Specially fabricated jigs and fixtures,

Window-faced cabinets for “burn in” of Cathode Ray Tubes,

Hand tooling appropriate for the limited rating AMO work performed in the Repair Facility,

DVMs and Photometers, and

Thermal cycling oven and heating ovens.

No personal tools and equipment are permitted in the Repair Station.

2.4.2 Purchase / Development of New Equipment & Tools

Prior to the purchase of any new tools / equipment and PTE, the Chief Operating Officer shall verify the technical requirements for the item to ensures that the selected tooling and equipment has the necessary measurement and testing capability, stability and range compatible with the intended application and is in accordance with manufacturer’s recommendations.

The process for developing new or alternate specialised equipment and / or tools is detailed in TE784-XIG Development of New Equipment Instruction. This process does not cover standard equipment and tools (i.e. screwdrivers, wire strippers etc.) that are manufactured to recognised industry standards.

The development of new or alternate equipment or tools is processed by Engineering staff on form TE063-DFG Engineering Change Note IAW TE749-XPG Engineering Change Note Procedure.

2.4.3 Calibration / Functional Checks of Tools and Equipment

Calibration of PTE and functional checking of tooling is described in TE095-XPG Control of Measuring and Testing Equipment Procedure.

PTE is tested annually, or where applicable, at a shorter / longer cycle, to ensure that the equipment functions correctly. Calibration is traceable to National Standards or to a standard provided by the equipment manufacturer. PTE calibration is controlled and recorded by the QCI on TE144-XDG Equipment Calibration Schedule.

When an item of PTE is found to be defective or outside of calibration, it is segregated and tagged IAW TE095-XPG Control of Measuring and Testing Equipment Procedure.

The QCI, in conjunction with relevant Avionics staff, shall review the PTE found to be out of calibration / non-conforming and raise a TE089-XFG Corrective Action Request form IAW TE079-XPG Corrective and Preventive Action Procedure to determine the root cause, corrective and preventive measures. The QCI, in conjunction with the Chief Operating Officer and Q&SM shall determine if any actions are required in retrospect of aircraft components that have been previously tested and released to service using the non-conforming PTE (if any). If required, a risk assessment shall be carried out IAW TE870-XPG Risk Management Procedure.


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Functional checks are scheduled and carried out on tools and equipment by the QCI or delegate to verify serviceability as specified in TE509-XD Tools / Equipment Functional Register. Records of functional checks are detailed in the TE550-XD Jigs Register.

2.4.4 Use of Tooling and Equipment by Staff

Repair Specifications / CMMs describe the tools / equipment, jigs & fixtures and PTE to be used for an aircraft component repair.

Prior to use, technicians are required to examine tools / equipment, jigs & fixtures and PTE to ensure that they are within calibration / function check interval, are not damaged and function correctly.

As the Repair Station limits premises access, there is no requirement to record the location of tools and equipment. Shadow boards aid with the location and control of hand tools.

Records of tools and equipment, jigs & fixtures and PTE are maintained on TE144-XDG Equipment Calibration Schedule, TE509-XD Tools / Equipment Functional Register, TE550-XD Jigs Register and TE568-OD Test Leads and Test Yokes.

Training in the use of tools and equipment is carried out as a part of initial and recurring on-the-job training. Refer TE109-OM Manual for Repair Facility Training Program for further details.

2.4.5 Cleanliness Standards of Repair Facilities

Repair, inspection and testing activities within the Repair Station are carried out in filtered air-conditioned space, maintaining ambient temperature 24 +/- 4 degrees Celsius and humidity within 30% - 70%.

The Filtered Laminar Flow Workstation provides controlled uniform air flow for lamination work.

TEOA staff are trained in the 5S principles that includes housekeeping requirements in the Repair Station. It is the responsibility of all Avionics staff to ensure they comply with the 5S principles and that their work area(s) is maintained in a clean and tidy state.

The Chief Operating Officer enforces the requirement for the Repair Station staff to follow the 5S principles.

The scope of work carried out by TEOA dictates the basic levels of cleanliness appropriate to the repair, handling and cleaning of Avionics components.

TEOA has in-house cleaning staff who clean the whole Repair Station twice weekly.

General waste is disposed of by local municipal services. Hazardous materials are removed and disposed into a government-regulated site by approved contract services.

The Repair Station is secured to prevent unauthorised access.

2.5 SUBCONTRACTING

2.5.1 Subcontracted Repairs

Specialised repair work may need to be subcontracted out as part of a normal repair if TEOA does not have the necessary skills, equipment and material to perform the repair of a part that will be incorporated into a component repaired and released by TEOA.

TEOA assesses the criticality of the part being repaired. The assessment includes the review of design data requirements, equipment used to repair the part and the extent of airworthiness requirements.

The subcontracted repairs are performed IAW relevant approved Repair Specifications and under Thomas Electronics of Australia’s approval to return to service.


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Where the repair work is subcontracted to a non-certified repairer, TEOA will periodically audit the subcontractor and ensure that the repaired parts are controlled.

Subcontracted repairs are checked by TEOA before being incorporated into the repaired component that will finally be released by TEOA. The following job function is provided by a subcontractor;

The polishing and coating of optical glass filter panels that get bonded to CRTs.

2.5.2 List of Subcontracted Repairers

The table below is a list of subcontractors who repairs parts for TEOA:

No. Subcontractor

Name Part Address Type of Repair Quality System

1 Fry Optics CRT Filter

Panels 255 Fourteenth Ave, Austral NSW 2179

Optical Glass Polishing & Coating

TEOA approved

2.6 OFF-SITE MAINTENANCE

Not applicable to TEOA. TEOA does not perform any off-site maintenance.

2.7 MAJOR REPAIR/ALTERATIONS

Not applicable to TEOA. TEOA does not perform major repairs or alterations

2.8 MAINTENANCE RELEASE OF AIRCRAFT ARTICLE

The TEOA Final Release Inspectors who are authorized to perform final inspection and return Brazilian aircraft components to service are trained and familiar with the RBAC 145 regulations and TE046-OI ANAC Brazil Authorised Release Certificate Requirements.

The list of qualified and competent staff who are authorised to be Final Release Inspectors are documented in TE428-OD Avionics Repair Station Roster.

The Final Release Inspectors verify that the repaired aircraft component has been repaired to the approved Repair Specification and / or OEM CMM & any customer requirements. The work records are also verified to ensure that they are complete & correct and that the release is in compliance with ANAC regulations.

The process for returning a Brazilian aircraft component to service shall include the issue of an ANAC F-100-01 ARC Form. (SEGVOO 003) raised and supplied IAW IS-43.9-002A Use and Filling of the Authorized Release Certificate (Airworthiness Approval Tag).

Final Inspection includes (where applicable):

a) Technical Inspection (documentation):

Checking the Test Data Form in the work package for completion,

Checking the Hard Copy Work Card for completion,

Checking Strip & Evaluation Report describing the work performed, and

Checking the ARC Form(s) prior to release (Note: some customers may require dual release).


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b) Visual Inspection of the aircraft component:

Checking the physical appearance and workmanship of the aircraft component,

Checking the integrity of wiring, connectors and specific RS / CMM requirements,

Checking the quality and cleanliness of the aircraft component, and

Ensuring that TE048-OL TEOA Identification Label is attached to the aircraft component.

A Strip & Evaluation Report is raised by the CS&PCS detailing the work done and parts used during the repair. The RTS Inspector checks, signs and dates Strip & Evaluation Report.

Note: Any incomplete work will be detailed on ARC Form(s).

If a discrepancy is found during Final Inspection and the aircraft component requires rework, this shall be done IAW the relevant Repair Specification / CMM and recorded on the work card.

The RTS Inspector shall review the ARC Form(s) generated by the CS&PCS for correctness and completeness IAW repair documentation and applicable NAA regulations.

Upon completion of final technical inspection, the authorised RTS Inspector shall sign the ARC form(s) and stamp, sign and date the Work Card and TE048-OL TEOA Identification Label if applied to the component.

In addition, the CS&PCS shall check and ensure that:

An authorised RTS Inspector signs the released form (s) that will be despatched with the aircraft component,

The invoice has been raised, and

A duplicate of the signed released form(s) and a copy of other documentation that is sent to the customer is attached to the documentation work package and filed.

The CS&PCS then enters the relevant details into the ERP computer system.

The aircraft components are packed into the original customer supplied container / carton (where applicable) and despatched IAW customers’ instructions and requirements. The technician / warehouse assistant responsible for despatching repaired aircraft components also generates and attaches the relevant labels to the container / carton and sends the invoice to the customer.

2.9 MAINTENANCE RELEASE OF AIRCRAFT

Not applicable to TEOA. TEOA does not perform Line or Base Maintenance.

2.10 PERSONNEL RESPONSIBLE TO RELEASE TO SERVICE

TEOA document TE428-OD Avionics Repair Station Roster lists the names of authorised personnel responsible to release repaired Brazilian aircraft components to service.

The Q&SM is responsible for maintaining TE428-OD Avionics Repair Station Roster and providing revisions of the roster to ANAC Brazil.


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2.11 RECORD KEEPING

2.11.1 Control of Technical Records

a) Work Records

Work packages are created and controlled for each Brazilian avionics component repair performed by TEOA. The work packages contain the work record and associated document completed during the repair.

b) Control of Computer Generated Maintenance Records

IT staff control network security, system backup, data protection, virus protection, and ERP/ systems / computer maintenance IAW TE459-XMG Information Technology Manual.

TEOA computer systems are backed up daily. Computer generated maintenance records for the repair of aircraft components shall be retained for a minimum of 5 years.

All Authorised Release Certificates are generated from the controlled ERP computer system.

c) System for Control, Storage and Retrieval of Records

Within the TEOA QMS, TE114-XPG Records Procedure defines and describes the controls required for the identification, collection, storage, maintenance, indexing, access to, filing, disposal and disposition of quality records which include Avionics records. The records are controlled by the relevant managers and staff.

d) Retention of Records (Duration, Methods and Security)

The control, retention and disposal of records are detailed in a set of TE790-XDG Records and Data Retention Registers. Avionics hard copy records are maintained for a minimum of 5 years.

Security of soft copy records is controlled by the system of access-controlled directories and passwords required to access, create or amend the records.

All hard copy records are properly maintained in their specified areas within the TEOA premises in an environment that protects them from deterioration, loss or damage.

Soft copy records are maintained IAW TE459-XMG Information Technology Manual.

e) Lost or Destroyed Records

Computer-based records that may be lost or destroyed can be reconstructed from the backup data. Any reconstructed record shall be clearly marked as “Copy of Original” to differentiate it from the original record. Reconstructed records have the same standing as the original records. When required, IAW ANAC requirements, notification of record reconstruction will be provided.

2.11.2 Records for the Customer

The following documents are required to be sent with the repaired aircraft component to the customer:

A completed final TDF,

Original signed Authorised Release Certificate(s), and

Strip & Evaluation Report.

Copies of the sent documents are created and held with the work card in the work package.

If TEOA ceases Repair Station operations, then all maintenance records for the previous 5 years will be forwarded to the relevant customers.


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2.12 ANNUAL MAINTENANCE INSPECTION (IAM)


2.13 AIRCRAFT AIRWORTHINESS CERTIFICATE RENEWAL


2.14 REPORTING OF SERVICE DIFFICULTIES

2.14.1 Reporting of Defects Internally and to ANAC Brazil / Customer / Manufacturer

It is the responsibility of all staff working within the Repair Station to report aircraft component defects of any nature. If a defect or malfunction is detected during the maintenance and inspection process that could result in an imminent hazard to the safety of flight for the aircraft involved, the ANAC shall be notified within 72 (seventy-two) hours after the discovery of the defect IAW RBAC 145.221(a) using the internet address http://www2.anac.gov.br/anac/sdr.asp.

The Chief Operating Officer responsible for preparing and submitting this report.

2.14.2 Internal Occurrence Defect Reporting

Aircraft component defects, supplier / subcontractor product defects and system / process non-conformances are internally reported and addressed within TEOA on a TE089-XFG Corrective Action Request form IAW TE079-XPG Corrective and Preventive Action Procedure.

Aircraft component warranty returns are recorded on a TE102-XFG Non-Conformance Report form IAW TE090-OIG Control of Non-Conforming Components Instruction.

CAR and NCR information and statistics are provided to TEOA Senior Management each month by the Q&SM to enable the review of trends and repair difficulties.

2.14.3 Recurrent Defect Reports

Malfunctions or defects of a recurring or inherent nature (other than normal wear / breakdown) found during preliminary or hidden damage inspections shall be immediately reported to the Chief Operating Officer. The Chief Operating Officer in conjunction with the Q&SM shall evaluate the recurrent malfunction or defect and, if appropriate, inform the customer and ANAC.

When a report is submitted to ANAC Brazil as required above, it must contain as much available information as possible including:

Type, make, and model of the aircraft component,

Date of the discovery of the failure, malfunction, or defect,

Nature of the failure, malfunction, or defect,

Time since last repair, if applicable and known,

Apparent cause of the failure, malfunction, or defect, and

Other pertinent information necessary for more complete identification, determination of seriousness, or corrective action.

http://www2.anac.gov.br/anac/sdr.asp


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2.14.4 Risk Assessment & Recall

The following Risk Assessment and recall process is supported by TE870-XPG Risk Management Procedure.

If a defect has been found after a Brazilian aircraft component has been returned to service, the Chief Operating Officer will, in conjunction with relevant technical staff, review the defect found and determine what necessary actions are required. Typically, this would involve:

A Risk Assessment of the defect found,

Involvement of the Chief Operating Officer, Q&SM, CEO and the Accountable Manager,

Determination of the time span since the defective component was despatched, and

The assessment of possible outcomes of the defect including safety and airworthiness.

In the case of a repaired CRT the risk is minimised because the components are tested in a LRU by the air carrier prior to fitment into an aircraft.

Depending on the outcome of the Risk Assessment, notification will be provided to the customer and ANAC Brazil if a recall is required. Procedure for component recall would include:

Determination of the defective aircraft components by reviewing all necessary work packages,

Notifying customer(s) and recalling affected components for rework.

2.14.5 Return of Defective Aeronautical Products to Store

Non-conforming parts / materials / components that are defective, incomplete or damaged / contaminated, documentation is incorrect / missing, shall be segregated and tagged IAW TE757-XIG Spare Parts and Aircraft Components Tagging Instruction. Where appropriate, a TE089-XFG Corrective Action Request form shall be raised and issued to the supplier to resolve the defect(s).

CRT / aircraft components designated to be scrapped shall be mutilated by cutting all leads, damaging yokes (if fitted), etc., to the extent that will eliminate the possibility of components / parts from being recovered, restored and returned to service.

Scrapped mutilated CRT / aircraft components shall be stored in the warehouse in a designated area. The technician shall complete all fields on form TE256-OFG Record of Scrap Parts. The scrap record is maintained for at least 5 years.

Scrapped mutilated CRT / aircraft components are disposed of by an authorised waste control subcontractor.

Also refer to TE757-XIG Spare Parts and Aircraft Components Tagging Instruction and TE215-OIG Aircraft Components Parts Destruction and Disposal Instruction for further details.

Chemicals / consumables which have exceeded their shelf life limit shall be immediately disposed of in the correct chemicals / consumables disposal container. Also refer to TE757-XIG Spare Parts and Aircraft Components Tagging Instruction for further details. Hazardous chemicals are disposed of by an authorised waste control subcontractor.

2.14.6 Return of Defective Aeronautical Products to Outside Contractors

Defective parts received from subcontractors are segregated and stored IAW TE757-XIG Spare Parts and Aircraft Components Tagging Instruction and returned to the subcontractor.

As required, non-conforming product will be recorded and addressed within TEOA on a TE089-XFG Corrective Action Request form IAW TE079-XPG Corrective and Preventive Action Procedure.


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2.15 PERIODIC REPORTS

2.15.1 Quarterly Report

TEOA will provide ANAC Brazil with a quarterly report of components repaired and released on an Authorized Release Certificate, Airworthiness Approval Tag Form F-100-01 (SEGVOO 003). The report will include the name of the customer, component model, serial number and the scope of work performed.

2.15.2 Document Amendments

TEOA will provide ANAC Brazil with a copy of the following documents (listed in alphabetical order) each time they have been amended:

TE014-OM Repair Station & Quality Control Manual for FAA Approved Repair Station No. T16Y169O,

TE098-OM ANAC Brazilian Supplement to FAA Part 145 RSQCM

TE099-OD ANAC Brazil Capability List,

TE039-OM Avionics Forms Manual

TE109-OM Manual for Repair Facility Training Program,

TE246-XD Stamp, Signature & Initials List, and

TE428-OD Avionics Repair Station Roster (includes list of RTS Inspectors).

TE793-XMG Workshop Procedures Manual


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SECTION 3 MANUAL PROCEDURE AND REGULATION TRAINING

3.1 TRAINING REQUIREMENTS

The skill levels, knowledge and experience of all new Avionics staff are assessed IAW the minimum requirements defined in their Position Descriptions. New Avionics staff go through a regimented trainee scheme IAW TE109-OM Manual for Repair Facility Training Program before they can be authorised to sign off work. Avionics staff training requirements are listed by job role in TE429-ODG Training Requirements Matrix. TE109-OM also describes in detail how Avionics initial and recurrent training is controlled.

Training for all Avionics staff includes, but is not limited to:

Regulations Training,

Manual Training (including Supplements) - Initial, Recurrent and Remedy Training,

Repair Specifications / CMMs – Initial OJT and Recurrent Training,

Final Inspection and Release – Initial OJT and Recurrent Training,

Human Factors, and

Specialised Skills Training.

All staff receive Quality and Safety induction training at commencement of their employment. The Quality and Safety induction training addresses the quality & safety culture and policies, Human Factors, Safety Management Systems, etc.

Senior Management promotes the growth of a positive, just, safety culture and communication throughout the organization, as defined in the Quality and Safety policies and SMS processes. Avionics staff are encouraged to raise issues and advise Management of product / process non-conformances without the threat of harsh disciplinary actions. If the need arises, remedial training will be provided IAW TE109-OM, stamp(s) will be taken from the technician, trainee status applied.

A list of inspection, certifying and management staff is detailed in TE428-OD Avionics Repair Station Roster.

3.2 TRAINING FACILITIES

Formal training such as manual and regulations training is carried out in the TEOA training room. When applicable, training is also conducted on-line or via CD / DVD on dedicated computers.

Detailed training syllabus are maintained and used to train staff. Verification of training effectiveness is made by written tests, in-class oral tests or by practical tests.

3.3 PERSONNEL

All TEOA Avionics staff are given training on this supplement and the RBAC 145 requirements.

All TEOA RTS Inspectors are given training on how to complete an ANAC F-100-01 ARC Form.

The Quality & Safety Group controls training records.

Internal and external trainers (such as Part 147 training organizations) are used to conduct training. Staff providing internal training have “Train the Trainer” or Certificate IV training qualifications, or they have the skills and experience necessary to conduct the training.

The Q&SM ensures that quality and safety induction training is conducted. Training instructors are listed in TE429-ODG Training Requirements Matrix.


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3.4 TRAINING AND ASSESSMENT PROCEDURES

The training and its assessment process is defined in TE109-OM Manual for Repair Facility Training Program. The training program defines the following:

Training Schedule,

Syllabus & Examinations,

OJT,

Regulations Training,

Manual Training,

Specialised Training,

Presentations, and

Toolbox Training, etc. training sourcing and quality control

When required, TEOA sources training from external approved Part 147 or other recognised training organizations.

Where applicable, CAMP customer training material is also provided to TEOA.

3.5 AUTHORISATION AND REPORTING

The Quality & Safety Manager is responsible for controlling training IAW TE109-OM Manual for Repair Facility Training Program.

A formal distributed copy of TE109-OM Manual for Repair Facility Training Program is provided to ANAC Brazil.

3.6 TRAINING RECORDS

Avionics staff training records are maintained in hard copy folders and recorded in the Training Manager Database IAW TE109-OM Manual for Repair Facility Training Program.

All Avionics staff training records are secured and maintained for a minimum of 5 years. Training records are available to ANAC Brazil on request.


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SECTION 4 SAFETY MANAGEMENT SYSTEM (SMS)

All Avionics staff are required to complete initial and recurring SMS training to attain and maintain authorisations.

Initial SMS training for new Avionics staff should be provided and completed within 6 months of the employment starting date.

Hazard identification, SMS Risk Assessment and mitigation are documented IAW TE870-XPG Risk Management Procedure. Also, refer TE872-OM Safety Management Systems Manual. Hazards and risks are initially identified by production and quality staff. Risk Assessments of hazards and SMS risks identified are conducted; and a worksheet is created for each Risk Assessment. The necessary corrective and preventive actions are taken to eliminate or reduce the risks. A risk plan will be conducted for risks identified as high or extreme.

Risk Assessments are reviewed on an ongoing basis.

Safety performance, measurement and monitoring are conducted IAW TE873-OPG Quality & Safety Objectives procedure. Quality & Safety data is reviewed by the Q&SM monthly.

Management of change is described in TE872-OM Safety Management Systems Manual. The risk assessment of corporate management changes is described in TE870-XPG Risk Management Procedure.

The status of Quality and Safety Objectives are reported to Senior Management (that includes the Accountable Manager and Senior Managers) each month. This information is part of the Q&S Group Monthly Management Report.

Quality and safety issues are discussed during Avionics Production Team Meetings and during Management Reviews.

When required, toolbox talks are held and presentations are given to discuss quality and safety issues, refer TE109-OM Manual for Repair Facility Training Program.

4.1 DANGEROUS GOODS

Not applicable to TEOA. TEOA is not involved with dangerous goods manipulation.


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SECTION 5 TEOA DOCUMENTS & ANAC FORMS

The following tables list the documents supporting this supplement. These documents may or may not be referenced in this supplement.

5.1 PROCEDURES & INSTRUCTIONS

The list below details all the procedures and instructions that are referenced in this supplement to complement / support the processes described. These procedures and instructions are controlled and contained in TE793-XMG Workshop Procedures Manual that is distributed to ANAC.

Refer to TE551-XDG for the Generic Policies Manuals Procedures and Instructions List.

Number Title

TE079-XPG Corrective and Preventive Action Procedure

TE090-OIG Control of Non-Conforming Components Instruction

TE095-XPG Control of Measuring and Testing Equipment Procedure

TE114-XPG Records Procedure

TE121-XPG Document and Data Control Procedure

TE215-OIG Aircraft Components / Parts Destruction and Disposal Instruction

TE749-XPG Engineering Change Note Procedure

TE757-XIG Spare Parts and Aircraft Components Tagging Instruction

TE784-XIG Development of New Equipment Instruction

TE870-XPG Risk Management Procedure

TE873-XPG Quality & Safety Objectives

5.2 MANUALS

Number Title

TE014-OM RSQCM for FAA Approved Repair Station No. T16Y169O

TE109-OM Manual for Repair Facility Training Program

TE459-XMG Information Technology Manual

TE793-XMG Workshop Procedures Manual

TE872-OM Safety Management Systems Manual

5.3 TEOA WORK CARDS & TEST DATA FORMS

Numerous Work Cards and TDFs are used to record the repair work completed IAW the relevant TEOA Repair Specification and / or OEM CMM.

5.4 ANAC FORMS The ANAC forms used are detailed below that can be found on http://www2.anac.gov.br/certificacao/Form/Form.asp :

ANAC Form(s)

F-100-01 (SEGVOO 003) Authorized Release Certificate, Airworthiness Approval Tag

http://www2.anac.gov.br/anac/sdr.asp Service Defect Report

F-900-73 Application for RBAC 145 Approval Certificate

F-400-04 (SEGVOO 001) Major Alteration/Repair Record

END OF DOCUMENT

http://www2.anac.gov.br/certificacao/Form/Form.asp

http://www2.anac.gov.br/anac/sdr.asp

ANAC BRAZILIAN SUPPLEMENT TO FAA PART 145 REPAIR …

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