Amr Magdy Mahmoud
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Amr Magdy Mahmoud 6 October city Giza, Egypt Customer’s Account Manager Mobile: 01002092481 E-mail: [email protected] CAREER OBJECTIVE An experienced dedicated professional, seeking a good position in a multinational organization, within the field of Marketing, customer’s account Management or business development . Looking for a role where I can apply my relevant experience and add value. EXPERIENCE:- “BAYAN PRINTING & PACKGING” CUSTOMER’S ACCOUNT MANAGER 1 st of NOV, 2014 – present Responsibilities : Handling all issues related to customers. - Receive purchasing order and work on delivering it on the date without trouble To avoid making a problem to a customer on his production line. - Build and maintain strong, long-lasting customer relationships so I can control The business. - Set up meetings with current costumers and listen to their wishes , problems And concerns it to introduce best service and quality for them. - Submitting solutions and suggestions so they can develop their product.
Transcript of Amr Magdy Mahmoud
Amr Magdy Mahmoud6 October cityGiza, Egypt
Customer’s Account Manager
Mobile: 01002092481 E-mail: [email protected]
CAREER OBJECTIVE
An experienced dedicated professional, seeking a good position in a multinational organization, within the field of Marketing, customer’s account Management or business development . Looking for a role where I can apply my relevant experience and add value.
EXPERIENCE:-
“BAYAN PRINTING & PACKGING”
CUSTOMER’S ACCOUNT MANAGER 1st of NOV, 2014 – present
Responsibilities :
Handling all issues related to customers.
- Receive purchasing order and work on delivering it on the date without troubleTo avoid making a problem to a customer on his production line.
- Build and maintain strong, long-lasting customer relationships so I can control The business.
- Set up meetings with current costumers and listen to their wishes , problemsAnd concerns it to introduce best service and quality for them.
- Submitting solutions and suggestions so they can develop their product.To achieve the company statement “our customer our partner”.
- Ask for feedback to work on overcoming negative points and keep on positive Points.
Actively seek out new business opportunities from current and new customers.
- Open new markets by searching for new customers on the internet and market to increase the company market share.
- Increase the company share with current customer by increasing the quantity of current Business and following up on new businesses.
- Coordinate with management to put suitable price to get new business profitably.
- High concern for sending quotation quickly and follow up on it.
Manage Inventory and some issue inside company.
- Manage inventory to ensure the availability of stock before sending order confirmation to the customer.
- Care about sending sales forecast to management so they can cover the stock with required material to avoid stock shortage.
- Coordinate with customer service to handle customers' files.
- Responsibility for some financial issues ( Collection, delivery invoice , credit or debit note)
EDUCATION
- Faculty of Commerce & BusinessAdministration.Helwan University, 2011 Major Account.
- Business Diploma . American Academy (ATC)- Human resources Diploma .American Academy (ATC)- Marketing diploma. American Academy (ATC)
- 2006 graduated El- Nasr Experimental Language School.
- Berlitz English Level (2, 3 and 4).
ACTIVITY
- Handball player.- Handball Trainer.
LANGUAGES
Arabic: Native Language English: Very good written&spoken.
COMPUTER SKILLS
MS office package.
PERSONNAL DATA
Nationality: EgyptianDate Of Birth: 1st February 1990Marital Status: Single Military Status: Exemption
References Furnished upon request
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