AMI Overview

8/9/2019 AMI Overview

1/52

Smart Metering & Smart Grid New BusinessParadigm on SAP for Utilities

Brussels, December 2009

Miguel Gaspar Silva

Industry Business Solutions

SAP EMEA


2/52

Introduction - Disclaimer

This document is a preliminary version and not subject to your license

agreement or any other agreement with SAP. This document contains only

intended strategies, developments, and functionalities of the SAP product

and is not intended to be binding upon SAP to any particular course of

business, product strategy, and/or development. Please note that this

document is subject to change and may be changed by SAP at any time

without notice.


3/52

Some History: SAP for Utilities Roadmap

Ne

tWeaver

R2

R3

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

CCS=Customer Care & Service / EWM=Enhanced Work Management / WCM=Work Clearance Management

FERC=Federal Energy Regulatory Reporting / FCS=First Customer Shipment / GCS=General Customer ShipmentIS-U=Industry-specific Utilities / RIVA=Realtime Information and Consumptio n Billing System

IS-U/CCS FCS

in 7 countries

(17+ cust.)

IS-U/CCS GCS

in 7 countries

(44 cust.)

Establish IBU Development

Support team in California

Market Leader with RIVA

in D, A, CH, NL (56 inst.)

Rollout IS-U/FERC

Start RIVA

project

with 18 utilities

in D, A, NL, CH

1988 1992

Utilities Center

of Expertise

in NA

Launch IS-U/CCS

Development Project

with Requirements

Analys is for NA

Completion of

IS-U/AWM & /WCM project sInt. Utilities Conference

1600 participants of 55 count ries

500+ SAP in st. / 140 CCS inst.

Intensify worldwide

Localization

& Rollout

Integrated CRMfor C & I

Further adaptation

to deregulation

Requirements

(VV2,)

870+ SAP ins t. /

450+ IS-U inst .

30 RIVA installations

RIVA users gro up

Consider impacts of deregulation

in development CCS Laboratory Version

tested with 7 pilot s Europe, NA, A/P

Lounge IS-U/EWM & /WCM Projekt

Foundation of IBU

Launch

IS-U/ERP 6.0

Development

based

on

NetWeaver

2004

RAMP-UP

ERP 6.0

First RIVA

customers live

2005 2006 2007 2008

Release IS-U/EDM,IS-U/CCS & CRM

Integration

1300+ SAP inst . /

600+ IS-U inst .

ERP 6.0Enhancement

Package 2

Avai labil it y of

AMI In tegrationfor Utilities

w/EnhP 4


4/52

Top Industry Trends over the next 3-5 years

Top 3 CEO Priorities forUtilities Main Future ThemesKey Business Requirements

Support customers in saving energy andenergy costs

Invest in Smart Grid technology Invest in renewable energy resources Manage, monitor, trade the enterprise carbon

footprint

Execute unbundling process and decide onthe business you want to be in

Redefine the business according to supported

service provider roles

Understand re-organization as an opportunityto quickly deploy best-in-class business

practices

Achieve compliance to local market rules andlegal requirements

Position enterprise in a globalizing market(M&A, desinvestments, diversification, ..)

compete for customers/ retain customers(deregulated markets)

engage with customers and cooperate with

customers ( to improve energy efficiency)

reduce costs through attractive customer self-

services

improve customer services at lower costs

through efficient and effective user interface

Improve

Energy

Efficiency(Combat Climate

Change)

Major Impact

Paradigm shift inrelationship to

customers Restructuring of many

traditional business

processes

Paradigm shift instructures of UtilityEnterprises and market

structures results in anindustry segmentation witheach segment having very

specific needs

E-Retailer is no longer

a Utility

Adapt ing Ut il it y

Enterprises to

Market

Liberalization.Ach ieve compliance

to market rules

AMI/Smart Grid

Renewables

Virtual Utilities

Emissions

Unbundling

Privatization

E-Retailer

Market Flows

Customer

Orientation

E-Retailer

CRM

Internet

AMI


5/52

New requirements for Customer Information

Systems

Many Scenarios andProcesses are affected


6/52

Advanced Metering InfrastructureRKT Workshop

Overview

Functional Enhancements EhP 4

Planned Developments after EhP 4

Further Information


7/52

Technology supporting end-to-end processes

Smart

Meter

Measures,

collects,transmits

and storesend-userconsumption.

Configuredremotely.

Local

Area

Network

(LAN)

Transmits

data betweenmeters andthe collector.

Solutionspecificprotocols.

Emergingstandards.

Concen

trator

Collects, stores

and transmitsmessages toand from

multiple meterpoints.

Wide

Area

Network

(WAN)

AMI

Head End

Controls

Meters &Communic.Infrastructure

Manages

Meter &Event Data

and forwardsto MDUS

Transmits

databetweenconcentratorand AMIhead end.

Solution

specificprotocols.

EndpointDevices

HANHome

AutomationNetwork

+ Meter & Communications Infrastructure+ Meter&Event Data Management= Advanced Metering Infrastructure (AMI)

MDUS *

Central

repository formeter&eventdata collectedfrom all AMI

Head Ends.Gateway

between AMIand the apps

responsiblefor processing

the meteriingand eventdata

The network

connectingconsumerproductsand

endpointdevices

Devices

(alsoswitches orthemostatsbild into the

appliances)in the home

that can beremotelyupdated andcontrolled.

Connectedto meter viagateway

Marketing&SalesCustomer ServiceBilling

Integration of

Marketing&Sales Customer Service

Billing EAMto MDUS.

System of Record

for all customer andcommercial data

and the relatedprocesses thatleverage AMI.

Retail

Consumer

Products

consuming

energy;

SAPUtilities

ExtensionsIS-U

SAPGeneric

Appli cation s

EnterpriseManagement

& Business Support

EnterpriseAsset

Management

Customer

RelationshipManagement

& Billing

Energy

CapitalManagement

SAP for Utilities

Business Process Platform

Customer

Most end-to-end

processes areeither directly orindirectly initiated

by the customerand are theconsequence of

or result incustomer

services andhave an impacton the customers

bill (supplycontract)

Internet,

CTI, IVR,Call Center

Meter Data

Unification &

Synchronizat.

System

Premise EquipmentHome Area Network

P* Meter Data, Unification, Synchronization: SAP term for Meter Data Management Systems


8/52

SAP 2008 / Page 8

Current AMR/AMI Projects

AMI Projects in the World


9/52

AMI a Paradigm Shift in the Utilities Industry

1. Smart Meters and AMI Systems provide a much higher level of precision regarding theelectricity/gas/heat/water consumption. This information is available as electronicdata and can be forwarded by the meter

via a gateway to the premise and visualized on a d isplay or fed into onsite Energy Management Systems thatoptimize efficient energy consumption on the premise; this data exchange happens in real time

via a communication network to data hubs (AMI Head Ends, MDM Systems) that now own a complete overview

on the consumpt ion and consumption behavior of all connected customers (premises); this data exchangehappens mostly on a daily basis with an option to even more frequent updates.

2. The information does not only include detailed consumption information but alsoevent information. The event information can be leveraged to improve reliability of the

grid; for example outages can be identif ied and repaired much quicker than before or

can even be prevented from happening.

3. The real time connectivity of the Utility to its Smart Meters and the fact that thecommunication mentioned in 1. is b i-directional allows the Utility to send information

to the Smart Meters and using the gateway- further on to the premise. This enables

the Utility to influence the consumption of the customer in various ways by sending him information on commodity p rices or consumption advices with the expectation that the

customer adjusts his consumption according to the price situation, or even adjusts his consumption behavior

by taking direct inf luence on certain appliances at the customers site, provided that a Home AutomationNetwork and electronic interfaces at the appliance allow fo r an electronic access via the meter and it s gatewayto the appliance

by disconnecting or load reducing the customer


10/52

AMI a Paradigm Shift in the Utilities Industry

4. Smart Meters and AMI significantly reduce the amount of field service work comparedto t raditional metering technologies and improve customer service in various ways.

5. Smart Meters and AMI allow Utilit ies to sell commodities in a way that rewardscustomers for efficient commodity usage

6. Smart Meters and AMI put Utili ties into a posi tion to own comprehensive data about

the consumption behavior of i ts customers and hence allow for a much more exactforecast of future consumption.

7. The electronic access to the Smart Meter can be used by the utili ty to improve thecustomers payment behaviorand hence improve Revenue Management

8. Correct settlement and billing for both local customer-owned micro generation andpower taken from the grid can only be managed with the informat ion provided by the

Smart Meters and AMI. Smart Meters and AMI are precondition to enable DistributedGeneration and run Virtual Utilities


11/52

Advanced Metering Infrastructure:

Strong Impact on Cost to Serve

37,334,3 35,4

38,3

30,529,1

25,121,6 21

25,7

18,6 17,8

0

5

10

15

20

25

30

35

40

45

Utility 1 Utility 2 Utility 3 Utility 4 Utility 5 Utility 6

Euros()

Before After

Average Cost to Serve Reduction of 36%

ok

Source: DataMonitor Cost to Serve Model

(*) conversion Pound to Euro = 1,2


12/52

SAP Business ObjectsCost to Serve Dashboard


13/52

Technology supporting end-to-end processes

Smart

Meter

Measures,

collects,transmits

and storesend-userconsumption.

Configuredremotely.

Local

Area

Network

(LAN)

Transmits

data betweenmeters andthe collector.

Solutionspecificprotocols.

Emergingstandards.

Concen

trator

Collects, stores

and transmitsmessages toand from

multiple meterpoints.

Wide

Area

Network

(WAN)

AMI

Head End

Controls

Meters &Communic.Infrastructure

Manages

Meter &Event Data

and forwardsto MDUS

Transmits

databetweenconcentratorand AMIhead end.

Solution

specificprotocols.

EndpointDevices

HANHome

AutomationNetwork

+ Meter & Communications Infrastructure+ Meter&Event Data Management= Advanced Metering Infrastructure (AMI)

MDUS *

Central

repository formeter&eventdata collectedfrom all AMI

Head Ends.Gateway

between AMIand the apps

responsiblefor processing

the meteriingand eventdata

The network

connectingconsumerproductsand

endpointdevices

Devices

(alsoswitches orthemostatsbild into the

appliances)in the home

that can beremotelyupdated andcontrolled.

Connectedto meter viagateway

Marketing&SalesCustomer ServiceBilling

Integration of

Marketing&Sales Customer Service

Billing EAMto MDUS.

System of Record

for all customer andcommercial data

and the relatedprocesses thatleverage AMI.

Retail

Consumer

Products

consuming

energy;

SAPUtilities

ExtensionsIS-U

SAPGeneric

Appli cation s

EnterpriseManagement

& Business Support

EnterpriseAsset

Management

Customer

RelationshipManagement

& Billing

Energy

CapitalManagement

SAP for Utilities

Business Process Platform

Customer

Most end-to-end

processes areeither directly orindirectly initiated

by the customerand are theconsequence of

or result incustomer

services andhave an impacton the customers

bill (supplycontract)

Internet,

CTI, IVR,Call Center

Meter Data

Unification &Synchronizat.

System

Premise EquipmentHome Area Network

P* Meter Data, Unification, Synchronization: SAP term for Meter Data Management Systems


14/52

The Integration of AMI and SAP for Utilities

why is it so important?

Most of the impacts achievable through Smart Meters and AMI Systems have a director indirect impact on the commercial relationship to the customer.

The commercial relationship to the customer is represented by

the sales and closure of a energy product

by the fulfil lment processes supported by various customer service processes

the billing/invoicing/payment process.

The system of record for these business objects and processes is SAP for Utilities(in particular: Customer Relationship & Billing; Enterprise Asset Management)

SAP for Util ities acts as the commercial and administrative Cockpit for all processes

that leverage the capabilities of the AMI Systems and the Smart Meters connected tothem.

Most of the processes taking place in the MDUS System and the lower system tiers

AMI Head End and Smart Meterare being decided and initiated in SAP for Utilities and

communicated via the MDUS and the connected AMI Systems to the Smart Meters.

Hence a tight integration of the MDUS (SAP Term for Meter Data MHence a tight integration of the MDUS (SAP Term for Meter Data Managementanagement

Systems) and SAP for Utilities is mandatory. SAP for Utilities cSystems) and SAP for Utilities is mandatory. SAP for Utilities considers theonsiders the

MDUS to be its gateway to AMI and Smart Meters.MDUS to be its gateway to AMI and Smart Meters.


15/52

AMI System Architecture

AMIHeadend

System

AMIHeadendSystem

C

C

C

C

EAM(Enterprise Asset Management)

Outage

Management

Realtime ApplicationsDemand Response,Dynamic Pricing,

Distributed Generation

SAP

CRM Billing

Grid

Management / Optimization

Enterprise Role: Full Service Provider

P

MDUS

Meter DataUnification &

Synchronization

SAP IDEIntercompany

Data Exchange

SAP

Ene

rgyDataMgmt

SAPEnergy Portfolio Mgmt

Forecasting

Energy TradingGas/WaterUtilities

EnergyRetailers

etc.

Ne

ighb

ourh

ood

Supp

ort

asset-cen

tric

customer-centric


16/52

The AMI@SAP Lighthouse Council

Utilities CustomerAdvisory Counci l

Work Group AMI

Inform

ation

-

Exch

ange

AMI@SAPAMI@SAP

ProjectProject


17/52

SAP MDUS testing activities with ERP 6.0

EhP4 at Consumers Energy prototype

28 Services successfully tested

Incorporated the 28 services into 89 test scripts. The purpose of the test script is

to test the business process (e.g. move-out, on-demand read request, meterinstall)

Currently reviewing the EhP5 services with the MDUS vendors


18/52

ACCU Working Group on AMI and Smart Energy

Ecosystems


19/52

On-Peak (kWh)

Off-Peak (kWh)

AMI System Architecture

Metered DataMetered Data

MasterMasterDataData

MDUS

Technical Infrastructure Commercial Infrastructure

SAP for Util ities

SAP Customer Relationship

Management and Billi ng

for Utilities

SAP Customer Relationship

Management and Billi ng

for Utilities

SAP Energy Data

Management for Utilities

SAP Energy Data


SAP AMI Integration for

Utilities

SAP AMI Integration for

Utilities

SAP Collaborative Service


SAP Collaborative Service


SAP Customer Financials


SAP Customer Financials


SAP Resource and SupplierManagement for Utilities

SAP Resource and SupplierManagement for Utilities

SmallerCu

stomers

C&ICustome

rs

Meter Reading Result

SAP ERPSAP ERP


20/52

AMIHeadend

System

AMIHeadendSystem

C

C

C

C

Outage

Management

Realtime ApplicationsDemand Response,Dynamic Pricing,Distributed Generation

Grid

Management / Optimization

AMI@SAP

P

OtherUtilities

EnergyRetailers

3rd Party

Applications on

Energy Capital Mgmt

SAP

Customer Relationship

& Billing

SAP IDEIntercompanyData Exchange

SAPE

DM

SAP

Applications on

Energy Capital Mgmt

SAP

Enterprise Asset

Management

MDUS

Meter DataUnification &Synchronization

SAP 2009 / Page 20

SAP AMI Integration for Utilities


21/52

Most important design principles

Simplicity of system architecture

Compliance to industry-defined interface Standards

Enterprise Services Oriented Architecture

Scalability to large volumes (meters, intervals, events, ..)

Architecture that grows with technology

P


22/52

Utilities: AMI Implications on Execution

Suppliers &Partners

Customers &Channels

Generation Wholesale & Trading Transmission &Distribution

Meter Operati on Retail & Servi ces

Enterprise Management & Support

Plant Life Cycle Management

Plant Engineering and Construction

Plant Operation

Plant Maintenance

Decommissioning

Grid Life Cycle Management

Grid Engineering and Construction

Grid Maintenance and Operations

Connections Management

Resource Management

Workforce Management

Sourcing and Procurement of Goods and Services

Inventory Management

Meter Reading Services

Meter and Device Management

Consumption Data Collection

Energy Capital ManagementEnergy Data Management

Energy Portfolio Management

Energy Trading

Selling of Energy and Services

Campaign Management

IC Marketing

Extended Customer Service and Sales in the Interaction Center

Sales Management for Commercial and Industrial Customers

Account and Contact Management

Integrated Sales Analysis

Customer Service Management

Service Order Management with ERP Billing

Customer Service in the Interaction Center

Service Contract Management

Complaints and Returns Management

Electronic Customer Services


Billing of Energy and Services

Billing for Residential Customers

Billing for Commercial and Industrial Customers

Billing of Unmetered Services

Billing of Services

Customer Financials Management

Receivables Management and Payment Handling

Credit Risk and Collections Management

Reconciliation and Closing

Auditing

Collaborative Services & IntercompanyData Exchange

Change of Supplier

Reconciliation and Settlement

Grid Usage Processing

SAP 2008 / Page 22

Yellow: AMI-impacted business scenarios

P


23/52


Overview



Further Information


24/52

Functional Enhancements Device

Management I

1

nhancement of Device Category and Device

- Qualification as Smart Meter

-AMI Capabil it ies of the Meter and of the Advanced Meter ing System (AMS)

- Relation to the MDUS/AMS

2

nhancement of

- Business Warehouse Content of Device Category/Device

- Business Object repository (Device) to enable Business Workflow for AMI-

related processes

- Master Data Generator and Migration Workbench (Device/Installation/Removal/Replacement)


25/52

Functional Enhancements Device

Management IV

3

egional Structure and Grid: allocation of an Advanced

Metering System

-Assigned to Division

-Availabi lity for Default, Search Help and Checks (e.g. for installation process)

- Optional Maintenance

-Assignment on City or Street Level (Regional Structure)

DeviceCategory

Full Installation

Technical /Billing relevant

Installation

Device

(Information

Record)

Material / SerialNumber

Equipment

Full Replacement

Advanced

Meter*


26/52

Enterprise Services Technical Master Data

Exchange

IS-U MDUS

Replicate Utilities Devices Basic DataRequest

Replicate Utilities Devices BasicData Confirmation

Create Device within IS-U

PI1)

Replicate Utilities Devices BasicData Request

Replicate Utilities Devices Basic DataConfirmation

Register AMI Device within AMI

Assign AMI Device to IS-U Device

UtilitiesDeviceRegisteredNotificationUtilitiesDeviceRegisteredNotification

1) SAP Process Integration


27/52

Functional Enhancements Meter Reading I

2

ending of Meter Reading Orders

- Creation of MR Orders XML MessagePI and update of status

- Possibility to save transaction without meter reading results

- BAdI: General decision whether an XML message should be created /sent directly

-Possibility to store confirmation from sending of a meter reading request

1

eter Reading Document New Fields

Advanced Metering System (AMS); transmission status (TRANSSTAT);transmission date (TRANSDATE) and time (TRANSTIME)


28/52

5

Functional Enhancements Meter Reading II

3

eceiving of Meter Reading Results (triggered from SAP)

- Receive and storage of meter reading resul ts

- Update of status in meter reading document

4

eceiving of Meter Reading Results (pushed by AMS)

-Automat ic creation of meter reading orders (technical reasons)

- Handling of dif ferent scenarios, e.g. update of meter reading results , etc.

- Confirmation is sent to AMS

Triggering of on-Demand Meter Reading


29/52

Functional Enhancements Meter Reading IV

6

nhancement of Monitoring for Meter Reading Results

-Addit ional selection cr iteria for Advanced Metering System,transmission status and transmission date + time

7

ancellation of Meter Reading Orders

- Cancellation message is sent to AMS

-A Previously sent meter reading request results in a cancellation

8

eneral Enhancements for Transactions Using MR Results

- When using a smart meter, fields are grayed-out

- Visibility of fields AMS, transmission status and date + time


30/52

Enterprise Services Meter Reading Process

Send Request for Meter Readings

Confirmation : Request ID , Log

Send Meter Readings

Confirmation : Log

Send Request for Meter Readings

Confirmation : Request ID , Log

Send Meter Readings

Confirmation : Log

IS-U MDUSPI1)

1) SAP Process Integration


31/52

Functional Enhancements Customer Service

(Call Center) I

1

evice information in IC WebClient

- Display Information

of AMI-Device and

traditional Device

- AMI-Device dataand capabilities

on PoD level


32/52


33/52

2


(Call Center) II

on-Demand Meter Read

- Trigger on-Demand

Read from IC WebClient

(MDUS or AMI Meter/Device)

- Display of meter

reading values/interval

data


34/52


(Call Center) III

3

isconnection/Reconnection

- Trigger a Disconnection/

Reconnection from

IC WebClient (Customer

Request)

- Trigger a Disconnection/Reconnection from ERP

- Information about

Connection Status for

Meter/PoD (ERP and IC

WebClient)


35/52

4


(Call Center) IV

5

Product Selection

- Consideration of available AMI capabilities during product selection in the

sales process

- Support of 'smart products' related to ToU

Service order

Trigger service order out of IC WebClient - (Though the BOL layer will bedeveloped, no UI)


36/52


Overview



Further Information


37/52

Planned Developments AMI Release 2.0

Joint Energy Data Management

Topic 1: Integration of MDUS into SAP

Subtopic 1: Integration of MDUS into SAP

- Tight integration of MDUS with SAPfor Utilities

- Transfer aggregation rules dynamically

to the MDUS

- Support of the various billing scenarios

in paricular for residential customer

- based on a dynamic call to MDUS

during billing, values stored in MDUS

Subtopic 2: Consumption Storage

- Storage of Consumption for billingpurposes


38/52

Preparation of Basic Interval Data for

processing

01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 24:00

0,55 0,45 0, 62 0,70 0,90 1,00 1, 80 2,55 2,40 1, 23 1,46 2,75 3,12 2, 43 2,21 1,46 1, 78 2,34 2,55 2,97 2, 64 1,63 1,43 1, 13

27.09.2007

Time od Use -1 Time of Use - 2 Time-of Use - 3 Time of Use - 4 ToU - 1

29.09.2007

4,88 11,34 16,09 9,79

286,87off shoulder

491,15peak

347,72on shoulder

124,32off peak

Daily

from Smart Meter

via AMIinto MDUS

to SAP

for bill ing

Time of UseEnergy Product

P

29.09.2007

06.09.2007

12.09.2007

18.09.2007

24.09.2007

30.09.2007

05.09.2007

11.09.2007

17.09.2007

23.09.2007

27.09.2007

04.09.2007

10.09.2007

16.09.2007

22.09.2007

28.09.2007

03.09.2007

09.09.2007

15.09.2007

21.09.2007

25.09.2007

02.09.2007

08.09.2007

14.09.2007

20.09.2007

26.09.2007

01.09.2007

07.09.2007

13.09.2007

19.09.2007

31.08.200730.08.200726.08. 2007 27.08. 2007 28. 08. 2007 29. 08.2007

05 .10.2007 06.10 .200701.10. 2007 02.10. 2007 03. 10. 2007 04. 10.2007

4,88 11,3416,09 9,79

Values as of

01.10.2007/24:00124,32

347,72

491,15

286,87

01.10.200730.09.200729.09.2007 02.10.200727.09.2007 28.09.2007

118,89

335,04

475,21

275,87

time

130,23

359,98

509,85

297,13

Stack of n (example:6) value combinations

Per day:

DAYToU-1:= sum(BID1:BID4,BID23,BID24)

DAYToU-2:= sum(BID5:BID11)

DAYToU-3:= sum(BID12:BID18)

DAYToU-4:= sum(BID19-BID22)

Do i=1:N

CycleToU-(i)1:=CycleToU(i+1)1




End

CycleToU-(N)1:= CycleToU-(N-1)1+DAYToU-1

CycleToU-(N)2:=CycleToU-(N-1)2+DAYToU-2

CycleToU-(N)3:=CycleToU-(N-1)3+DAYToU-3CycleToU-(N)4:=CycleToU-(N-1)4+DAYToU-4


39/52

SAP for Utilities

MDUS Integration - Overview

EDM Billing

Time ofUseDefinition

Calculation

and ResultFormulas'

MDUS

Calculation

and ResultFormulas'

Time ofUseDefinition

ProfileValues

ProfileValues

ProfileHeader

ProfileHeader

Measurementdata

BillingDocument

Profil IDTimeOfUse

Calculation Formula ID

(Aggregated

consumption) values

Web Service Layer


40/52

SAP for Utilities

MDUS

MDUS Integration - Detail

Time of Use Blocks

3453 00:00 07:59

3454 08:00 17:59

3455 18:00 23:59

Formula ID

567 8 Aggre gat e cons umpt ion

5679 Peak

5 68 0 Cons umpt io n a bov e/be lo wthreshold

BillingOperand b ased bill ing

Critical Peak: 100 kWhOn Peak: 602 kWh

Mid Peak: 452 kWhOff Peak: 5040 kWh

Measurement Value Database

Profile ID ToU ID Form ID From To Result1/

Aggregation

Result2/

Aggregation

9383 3453 5678 01.01.2008 31.01.2008 5040 kWh/Off

9383 3454 5679 01.01.2008 31.01.2008 452 kW

9383 3454 5680 01.01.2008 31.01.2008 100 kWh/Critical 602 kWh/On

Agg regation RequestProfile ID: 9383ToU ID: 3454Formula ID: 5678

Date from: 01.01.2008Date to: 31.01.2008Input1: -

Input2: -MeasurementUnit1: -MeasurementUnit1

Agg regat ion RequestProfile ID: 9383ToU: 08:00 17:59Formula ID: 5680

Date from: 01.01.2008Date to: 31.01.2008Input1: 120

Input2: -MeasurementUnit1: kWhMeasurementUnit1:kWh

FormulaRepresentation

5678 Aggregate consumption

5679 Peak

56 80 C on sum pt ion a bo ve/ be low th res hol d

Profile 9383

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

00:00

01:00

02:00

03:00

04:00

05:00

06:00

07:00

08:00

09:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

22:00

23:00

Time

kWh

Profile 9383

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

20000

00:00

01:00

02:00

03:00

04:00

05:00

06:00

07:00

08:00

09:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

22:00

23:00

Time

kWh


41/52


Remote Disconnection/Reconnection

Subtopic 1: AMI: Dis/Reconnection ERP- Reversal processing with

regard to MDUS

- Triggering approval process

- Scheduling Process (i.e. changing of

planned dis/reconnection date)

- Status Handling

- Monitoring of Message Flow

Subtopic 2: AMI: Disconnection/Reconnection

CRM

- Process Customer Approval

in IC WebClient

Subtopic 3: Enterprise Services for AMIDisconnection/Reconnection- Services for remote disconnection/

reconnection

Topic 1: Finalize Developments started in Enhancement Package 4


42/52


Device Management

Topic 1: Enhancement of Device Management forAMI Part II (Master)

- Round off enhancements done EhP4

- Handling of Gas/Water Meters/Devices as AMI Devices

- Handling of separate disconnect/reconnect units

Topic 2: Enterprise Services for Enhancement of the

Device Management for AMI Part II (Master)

- enterprise Services for Device Master Data Exchangewith MDUS

Topic 3: On-Demand Request for AMI-Meter/Device status ERP (Master)

- Enhancement of Device Screens (e.g. Display Device, Device Modification etc.)

in order to trigger an on Demand Status request

- Display the status information

Topic 4: On-Demand Request for AMI-Meter/Device status CRM (Sub)

- Enhancement of Device View in IC WebClient in order to trigger an on Demand

Status request

- Display the status information

- Alert functionality

Topic 5: Enterprise Services for on-Demand Request for AMI-Meter/Devicestatus (Sub )

- Querry service for the Business Object Utilities Device


43/52


Device Management

Topic 6: AMI-Monitoring of Data Exchange between SAP for Utilities

and MDUS

- Monitoring of data exchange between an MDUS/ MDM system enterpriseServices for Device Master Data Exchange

with MDUS

- New transaction for AMI Data Exchange

Monitoring,- UI changes for branching from ISU transactions

to transaction for AMI Data Exchange Monitoring

- Linking visually in- and outbound messages

belonging to the same object.


44/52

Event Handling with the

AMI Business Rules Engine (simplified)

BRFplus

SAP ERP

SAPNe

tWeaverProcessIntegration

MDUS

SAP CRM

AMIDevice

1 2CreateUtilities

SmartMeterEvent

3

Rule Sets

Log

4

ERP-Data

5Follow-up

process

Follow-up

process

7

8

IC WebClient

Monitoring9

9

ConfirmUtilities

SmartMeterEvent

Creation

Action(s)

6

6

6 6


45/52


Overview



Further Information


46/52

AMI@SAP Roadmap Planned Product Release

Cycle

Meter ReadingSupport of regular and on-

demand reading

Monitoring

Status Administration

Device ManagementExchange of Master Data

Business Warehouse Content

Integration to all Data Objects(e.g. Grid)

Customer ServiceDisconnection / Reconnection

(also ERP)

AMI Capabilities for ProductValue Help

Device Information in theInteraction Center

Broad Number ofEnterprise Services

EhP4

(RTC 21.11.08)

Joint Energy DataManagement (MDUSIntegration)

Tight integration of MDUSwith SAP for Utilities

Transfer aggregation rulesdynamically to the MDUS

Support of the various billingscenarios

Monitoring

Disconnection /Reconnection

Scheduling, Monitoring ofentire Process

Support of Approval andReversal Process

Device ManagementOn-Demand Request for AMI-

Meter/Device status

Master Data Exchange

EhP5

(RTC 16.06.10)

Sending of TextMessages to the Meter

Possibility to send textmessage from CRM orERP to specific meter

Event ManagementReceiving and prioritization of

event data from theMDUS-System

Triggering of follow-up

activities based on utility-specific rules

Monitoring of eventprocessing

Conceptual work:Performance Improvements

Support Meter Mass Rollout

EhP5

(RTC 16.06.10)

Load limitation incl. CRMMarket communication for

AMI processes

Joint Energy Data

Management (MDUS

Integration) pt.II

AMI Analytics

Customer Feedback fromfirst implementation

projects

Demand Response /

Demand Side

Management

Integration to Outage

Management Systems

Integration to external

forecasting system

Planned

Future Scope

SAP AMI Integration for Uti lit iesSAP AMI Integration for Uti lit ies

AMI 1.0AMI 1.0 AMI 2.0AMI 2.0 AMI 3.0AMI 3.0

Business Suite 7Business Suite 7

Innovation 2010

Business Suite 7

Innovation 2010


47/52

SAP for Utilities new AMI Industry Package

1

2

3

Scenario groups Industry packages

4

6

SAP Technical Asset Management for Utilities

SAP Resource and Supplier Management for Utilities

SAP Energy Data Management fo r Utili ties

SAP Customer Relationship & Bil ling for Utiliti es

SAP Customer Financial Management for Utilities

SAP

ERP

Plant Engineering and ConstructionPlant Maintenance and Operations

Decommissioning

Plant Lifecycle Management

Grid Engineering and Construction

Grid Maintenance and Operation

Connections Management

Network Lifecycle Management

Resource and Supplier Management

Workforce ManagementProcurement and Service of Spare Parts

Inventory Management

Meter&Device Management

Consumption Data Collection

Meter Operations

Energy Data Management

Energy Capital Management

Campaign Management

IC Marketing

Sales Management for Residential Customers

Sales Management for Commercial and Industrial Customers

Account and Contact ManagementIntegrated Sales Planning and Analysis

Service Order Management with ERP BillingCustomer Service Processes

Service Contract and Entitlement Management

Complaints and Returns Management

Electronic Customer Services


Selling of Energy & Services

Customer Service Management

Billing for Residential CustomersBilling for Commercial and Industrial Customers

Billing of Unmetered ServicesBilling of Services

Billing of Energy & Services

Receivables and Collections ManagementReconciliation and Closing

Auditing

Customer Financial Management

Supplier Switch

Reconciliation and SettlementPayment Processing

Collaborative Services & Intercompany Data Exchange

5

SAP Collaborative Services Management for Utilities

Available based on ERP 6.0 EP4 as of

November 2009 (GA May 2009)


48/52

Customer

SAP and the Smart Grid

Consumption &

Generation

T&D Network Communications

Smart

Appliances

Web 2.0

Consumer

Energy Storage

Phasor Measur.

Units

Distributed

Generation

Home-Area

Network

E-Mobility

Ad. Distribution

Mgmt Systems

Combined Heatand Power

Provider

Energy Storage

CustomerGateways

Active RFIDFACTS

Flexible Alternating CurrentTransmission System

AMI

Demand

Response

Broadband Ov.

Power Lines

Intelligent

Electr. Devices

Ad. Distribution

Protection

RF Networks

Process Data

Historians

Smart Grid Analytics

High Performance

Analytics

Smart Grid Foundation BPM for EnergySOACIM-Driven Int.

Standards

Energy

Efficiency

Meter Data

Management AMI@SAP

SAP Research

Activities


49/52

SAP Research Smart Grid & Energy

Efficiency Projects

Project Project Scope Partners

MeRegio Development of an E-Energy marketplace as a coordination tool indecentralized (distribution) networks. Certification of energy efficient regions.

SmartHouse/

SmartGrid

SmartHouses intelligent participation in a dynamic market-driven SmartGrid

enhances energy efficiency. Adaptive home appliances and distributed energysources coordinate operation via ICT.

e-mobility Billing & Vehicle-to-Grid Functionality. Implement real-world trial in Berlinbased on SAP solutions. Test and extend SAP portfolio for electric mobility atscale. Invent vehicle-to-grid services as part of the smart grid.

Green Fleet Setting up an electrical car fleet infrastructure at SAPs premises. Minimizeenvironmental impact of mobility. Maximize efficiency through optimized asset

management and fleet operations. Create a solution for management ofelectric car fleets.

MeRegio

Mobil

Services for Electric Mobility. Integrate electric vehicles with MEREGIO

market place and service platform. Provide secure and privacy-preserving

services and applications. Field test for extended integration with smart gridsincluding power re-injection.

NOBEL Neighborhood Oriented Brokerage Electricity and monitoring system(NOBEL).

Etra Investigation y Desarollo, University of Bonn,SAP, Swedish Institute of Computer Science,

Suministros Especiales Alginetenses Coop,Center for Research and Technology Hellas

ELVIRE Electric Vehicle Communication to Infrastructure, Road Services andElectricity Supply ELVIRE.

Continental, Renault, Better Place, Volkswagen,

CEA List, SAP, Motorola, ERPC GmbH,Lindholmen Science Park, ATB, ENDESA,Erasmus University College

MIRACLE Micro-Request-Based Aggregation, Forecasting and Scheduling of EnergyDemand, Supply and Distribution (MIRACLE).

SAP, TU Dresden, University of Aalborg, TNO,INEA, Josef Stefan Institut, Centre for RenewableEnergy Sources, EnBW


50/52

Further Information

Related SAP Education and Certification Opportunities

http://www.sap.com/education/

SAP ERP 6.0 EhP4 Workshop:

RERP07: "SAP AMI Integration for Utili ties

https://websmp202.sap-ag.de/~sapidb/011000358700001663062008E

SAP Public Web:SAP Developer Network (SDN): www.sdn.sap.com

Business Process Expert (BPX) Community: www.bpx.sap.com
http://www.sap.com/education/https://websmp202.sap-ag.de/~sapidb/011000358700001663062008Ehttp://www.sdn.sap.com/http://www.bpx.sap.com/http://www.bpx.sap.com/http://www.sdn.sap.com/https://websmp202.sap-ag.de/~sapidb/011000358700001663062008Ehttp://www.sap.com/education/


51/52

Questions ?

Miguel Gaspar SilvaIndustry Director Utilities

SAP EMEA

Lisboa, Portugal

T: +351214465500

M: +351 939233414

[email protected]

www.sap.com
mailto:[email protected]://www.sap.com/http://www.sap.com/mailto:[email protected]


52/52

Copyright 2008 SAP AG

All Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed

without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are

trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed are

the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written

permission of SAP AG. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies,

developments, and functionalities of the SAP product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that

this document is subject to change and may be changed by SAP at any time without notice. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the

accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or

implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation

shall not apply in cases of intent or gross negligence.

The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these

materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.

Weitergabe und Vervielfltigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrckliche schriftliche Genehmigung durch

SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen knnen ohne vorherige Ankndigung gendert werden.

Einige von der SAP AG und deren Vertriebspartnern vertriebene Softwareprodukte knnen Softwarekomponenten umfassen, die Eigentum anderer Softwarehersteller sind.

SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge und andere in diesem Dokument erwhnte SAP-Produkte und Services sowie die

dazugehrigen Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und in mehreren anderen Lndern weltweit. Alle anderen in diesem Dokument erwhnten Namen von

Produkten und Services sowie die damit verbundenen Firmenlogos sind Marken der jeweiligen Unternehmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu

Informationszwecken. Produkte knnen lnderspezifische Unterschiede aufweisen.

Die in dieser Publikation enthaltene Information ist Eigentum der SAP. Weitergabe und Vervielfltigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form

auch immer, nur mit ausdrcklicher schriftlicher Genehmigung durch SAP AG gestattet. Bei dieser Publikation handelt es sich um eine vorlufige Version, die nicht Ihrem gltigen Lizenzvertragoder anderen Vereinbarungen mit SAP unterliegt. Diese Publikation enthlt nur vorgesehene Strategien, Entwicklungen und Funktionen des SAP-Produkts. SAP entsteht aus dieser

Publikation keine Verpflichtung zu einer bestimmten Geschfts- oder Produktstrategie und/oder bestimmten Entwicklungen. Diese Publikation kann von SAP jederzeit ohne vorherige

Ankndigung gendert werden.

SAP bernimmt keine Haftung fr Fehler oder Auslassungen in dieser Publikation. Des Weiteren bernimmt SAP keine Garantie fr die Exaktheit oder Vollstndigkeit der Informationen, Texte,

Grafiken, Links und sonstigen in dieser Publikation enthaltenen Elementen. Diese Publikation wird ohne jegliche Gewhr, weder ausdrcklich noch stillschweigend, bereitgestellt. Dies gilt u. a.,

aber nicht ausschlielich, hinsichtlich der Gewhrleistung der Marktgngigkeit und der Eignung fr einen bestimmten Zweck sowie fr die Gewhrleistung der Nichtverletzung geltenden Rechts.

SAP haftet nicht fr entstandene Schden. Dies gilt u. a. und uneingeschrnkt fr konkrete, besondere und mittelbare Schden oder Folgeschden, die aus der Nutzung dieser Materialien

entstehen knnen. Diese Einschrnkung gilt nicht bei Vorsatz oder grober Fahrlssigkeit.

Die gesetzliche Haftung bei Personenschden oder Produkthaftung bleibt unberhrt. Die Informationen, auf die Sie mglicherweise ber die in diesem Material enthaltenen Hotlinks zugreifen,

unterliegen nicht dem Einfluss von SAP, und SAP untersttzt nicht die Nutzung von Internetseiten Dritter durch Sie und gibt keinerlei Gewhrleistungen oder Zusagen ber Internetseiten

Dritter ab.

Alle Rechte vorbehalten.

AMI Overview

Documents

Transcript of AMI Overview