AMA Nonprofit Workshop - Wash DC - June 21
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Transcript of AMA Nonprofit Workshop - Wash DC - June 21
@FusionSpark #NPContent#AMANP
Tuesday, July 22, 14
Your Hosts
@FusionSpark #NPContent#AMANP
RussellSparkman
KevinSparkman
Tuesday, July 22, 14
Introduction
Hashtags#AMANP #NPcontent
ScheduleIntroductions:Presentation/Discussion:Break:Group Project:
30 Min.60 Min.15 Min.75 Min.
Twitter Name@FusionSpark
Tuesday, July 22, 14
Introductions
@FusionSpark #AMANP
Let’s hear about you ...
#NPContent
Tuesday, July 22, 14
FSM & Content Marketing
@FusionSpark #NPContent#AMANP
Tuesday, July 22, 14
FSM & Content Marketing
@FusionSpark #NPContent#AMANP
1stFSMPost
CMWorkshop
1st CMRetreat
2nd CMRetreat
3rd CMRetreat
4th CMRetreat
2009 2011 2013
Google Trends - “Content Marketing”
2007
Tuesday, July 22, 14
FSM & Content Marketing
Tuesday, July 22, 14
FusionSpark Media’s Palmyra Atoll contenthelped The Nature Conservancy raise “significant funds.”
~ Chuck Cook, Project Director, 2003
Tuesday, July 22, 14
FSM & Content Marketing
@FusionSpark #NPContent#AMANP
Tuesday, July 22, 14
FSM & Content Marketing
Tuesday, July 22, 14
FloridaYards.org
#1on Google since
@FusionSpark #NPContent#AMANP
2005
Tuesday, July 22, 14
FloridaYards.org
$270,000Equates to
in monthly SEO fees.
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Tuesday, July 22, 14
Gift of Life Family House
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The website and videos supported the
capital campaign which raised millions.
Tuesday, July 22, 14
Whidbey Camano Case Study
2xIncrease in Email Database Size
+ 60,000 (22%)Increase in Website Traffic
2xIncrease in Open Rate
Tuesday, July 22, 14
Whidbey Camano Case Study
Tuesday, July 22, 14
Whidbey Camano Case Study
Marketing Technology Stack
Website:
Email Marketing:
Editorial Calendar:
Publishing:
Content Curation:
Analytics:
Propriety, and Wordpress, CMS
Exact Target
Excel
Cadence 9
Curata
Google Analytics
@FusionSpark #NPContent#AMANP
Tuesday, July 22, 14
FusionSpark Nonprofit Clients
What’s in the shared DNAof these projects?
Tuesday, July 22, 14
A Written Content Strategy
They all have aWritten Content Strategy
Tuesday, July 22, 14
A Written Content Strategy
Tuesday, July 22, 14
Random Acts of Marketing
@FusionSpark #NPContent#AMANP
Random Actsof Marketing
Tuesday, July 22, 14
But, wait a second ...
It’s all about telling your story, right?
Well, no ... not really.
Tuesday, July 22, 14
Story
Story, without strategy and marketing
technology.
Story, with strategy and marketing
technology.
Tuesday, July 22, 14
Content Marketing
What Is Content Marketing?Content marketing is an approach to creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of building community, driving support and actions.
Why Is It Important?Nonprofits of all sizes are competing for attention and financial support. Strategic, engaging content can put an organization at the center of the digital universe for its area of focus to achieve nonprofit goals.
@FusionSpark #NPContent#AMANP
Tuesday, July 22, 14
Content Strategy
Tuesday, July 22, 14
Nonprofits & Content Marketing
92% Percent of Nonprofits reported that they do content marketing.
#NPcontentTuesday, July 22, 14
Nonprofits & Content Marketing
25% Percent of Nonprofits who do content marketing, and have a written content strategy.
#NPcontentTuesday, July 22, 14
Nonprofits & Content Marketing
52%of Nonprofit professionals with a written content strategy rate themselves as highly effective.
14%of Nonprofit professionals without a written content strategy rate themselves as highly effective.
Tuesday, July 22, 14
Nonprofits & Content Marketing
Being effective or not at Nonprofit Content Marketing depends upon having a
written content strategy.
(BTW, also true of B2B and B2C content marketing.)
Tuesday, July 22, 14
Nonprofits & Content Marketing
Why is that?
Tuesday, July 22, 14
#NPcontent
The Same, Few Media Outlets for Decades
Tuesday, July 22, 14
#NPcontent
Then along came the Internet ...
(First person to tell us Month and Year of NetscapeNavigator launch will get a Starbuck’s Gift Card!)
Tuesday, July 22, 14
Introduction
Tuesday, July 22, 14
Tuesday, July 22, 14
Introduction
#NPcontent
Tuesday, July 22, 14
The Good News ... Nonprofits have unprecedented opportunities to tell their own story, to engage with constituents and to drive conversions.
Tuesday, July 22, 14
But, it comes with a dose of reality ...
Tuesday, July 22, 14
Nonprofits & Content Marketing
Essentials focused upon are:
• A Written Content Strategy
• Marketing Technology Tactics
#NPcontentTuesday, July 22, 14
Written Content Strategy
"If you don't know where you are going, you will wind up somewhere else."
~ Yogi Berra, NY Yankees Manager
#NPcontentTuesday, July 22, 14
Written Content Strategy
"Without strategy, content is just stuff."
~ Arjun Basu, VP of Content Strategy, Spafax
#NPcontentTuesday, July 22, 14
Written Content Strategy
Problems Addressed by a Written Content Strategy:
• Not Knowing Where or How to Start
• Lack of Guidance, as in Specific Organizational Goals
• Too Many Experts, i.e. Too Many Chefs in the Kitchen
• Not Enough Time to Get It All Done
• Generational and /or Experience Gaps
• No Funding for Content
• Not Knowing What To Measure, Having a Plan to Measure
• Not Knowing How To Structure Roles & Responsibilities
Tuesday, July 22, 14
Written Content Strategy
Essentials of a Well-Written Content Strategy:
• Budget the Plan, Plan the Budget• Perform a Content Audit• Include All Stakeholders (Directors, Staff, Board)• Research and Listen to Interests of Target Audiences• Define Calls to Action, Align Content with Actions• Plan Content Not for Content’s Sake, But For Outcomes• Define Editorial Tone• Define Editorial Calendar• Identify KPIs to Measure, Report and Adjust• Specify Marketing Technology Requirements• Capture Ideas For Later Implementation
Tuesday, July 22, 14
Content Marketing Lifecycle
Tuesday, July 22, 14
Content Marketing Lifecycle
Tuesday, July 22, 14
#NPcontent
Great Websites are Indispensable It’s your digital storefront. The first impression.
Tuesday, July 22, 14
#NPcontent
Landing Pages = Secret Weapon Delivering a personalized and tailored experience.
Tuesday, July 22, 14
#NPcontent
98% of GenY and 86% of GenX use a mobile as their only phone and 62% / 47% would give a donation to a nonprofit on a mobile device.
Tuesday, July 22, 14
#NPcontentTuesday, July 22, 14
#NPcontent
Mobile, mobile, mobile ... You might even be watching this webinar on your tablet!
Tuesday, July 22, 14
#NPcontent
Email is Still King But “batch and blast” is a thing of the past.
Tuesday, July 22, 14
#NPcontent
Put Out the Welcome Mat
• Automated
• Targeted
• Multi-part
• Trigger based
Tuesday, July 22, 14
#NPcontent
Takeaways
• Great Website + Mobile Ready
• Landing Pages + Smart Donation Forms
• Automated Email Welcome Series
None of this works well without a great content marketing strategy.
Tuesday, July 22, 14
Group Project
Tuesday, July 22, 14
Wrapping It Up
Thank You for Joining Us!
In follow up, you’ll receive:• Link to our recorded Nonprofit webinar• A link to two slidedecks on Slideshare• Several book recommendations• Link to 2015 Nonprofit Content Marketing Survey
As well as ... • An invitation to schedule a phone consultation
with FusionSpark Media
Tuesday, July 22, 14
Questions & Answers
Your Questions!
Tuesday, July 22, 14