A&M presentation

Challenges and Opportunities in Electronic Resources

Eugenia Beh

Texas A&M University Libraries

11/15/10

2007-2008 ARL Statistics

Projected Spending on E-books

Source: James Michalko, E-books and E-Journals in US University Libraries: Current Status and Future Prospects, presented at the Keio University Symposium on 6 October, 2010

Shift in Acquisitions & Collection Development Paradigm

Supply-side (just-in-case)

21st Century library

Demand-driven

(just-in-time)

Challenges

External factors (what we can’t control) Constant change

Institutional factors (what we can attempt to influence) Shrinking budgets Reduced staff Outcomes-based assessment User expectations

Library factors (what we can control) E-resources acquisitions and

management workflow

Library Challenges:E-resources Acquisitions and

Management

Print vs. ERM Workflows

Source: DLF ERMI Appendix B

…and here is where the Electronic Resources team went insane.

E-resources Acquisitions and Management Workflow

Licensing Negotiation

Managing licensing information

Cataloging

Administration and support Monitoring e-resources

OpenURL link resolvers

Evaluation

Usage statistics

Preservation

How and what to preserve?

Licensing Negotiation

Challenges

Problematic clauses

Authorized users, sites

ILL

Coursepacks, e-reserves

Indemnification

Lack of training in negotiation

Strategies and Opportunities

Know deal-breakers

Prepare a BATNA

Invest in continuing education opportunities

Join SERU

UT Licensing ChecklistLICENSE ELEMENTS CHECKLIST

LICENSE:______________________________________________ PUBLISHER:________________________________

User Definition ___ Staff (current) ___ Staff (unspecified)

___ Faculty (current) ___ Faculty (unspecified)

___ Students (enrolled)

___ Walk-ins (library only) ___ Walk-ins (unspecified)

___ Alumni ___ Visiting Scholars ___ Distance Education

Site Definition ___ Yes ___ Silent

Site Definition Note ________________________________________________________

________________________________________________________

Remote Access ___ Permitted (Explicit) ___ Permitted (Interpreted)

___ Prohibited (Explicit) ___ Prohibited (Interpreted)

___ Silent (Un-interpreted) ___ Not Applicable

Concurrent Users _______ (Number) _______ N/A

Fair Use ___ Permitted (Explicit) ___ Permitted (Interpreted)



ILL faxed, mailed ___ Permitted (Explicit) ___ Permitted (Interpreted)



ILL Secure Electronic (“Ariel” Like) ___ Permitted (Explicit) ___ Permitted (Interpreted)



ILL Country Restrictions ___ N/A ___ US only ___ Same Country Only

ILL Notes ________________________________________________________

________________________________________________________

________________________________________________________

Course Reserve Print ___ Permitted (Explicit) ___ Permitted (Interpreted)



Course Reserve Electronic / Cached Copy ___ Permitted (Explicit) ___ Permitted (Interpreted)



Course Packs Print ___ Permitted (Explicit) ___ Permitted (Interpreted)



Course Packs Electronic ___ Permitted (Explicit) ___ Permitted (Interpreted)



Perpetual Access Right ___ Yes ___ No ___ Silent

Perpetual Access Note ________________________________________________________

________________________________________________________

________________________________________________________

Archiving Right ___ Permitted (Explicit) ___ Permitted (Interpreted)



Archiving Format ___ Remote ___ CDRom ___ Tape ___ Unspecified

Archiving Note ________________________________________________________

________________________________________________________

________________________________________________________

Supply User Statistics ___ Yes ___ No ___ Silent

If Yes: ___ Counter Compliant ___ No ___ Not Specified

Confidentiality Of User

Information

___ Yes ___ No ___ Silent

Comply with American With

Disabilities Act (ADA)


Publisher Warrant Intellectual

Property Rights


Jurisdiction / Governing Law ___ Your State ___ Silent Other: __________________

Primacy of License Agreement ___ Yes ___ No ___ Silent

Indemnification ___ Yes ___ No ___ Silent

NOTES ________________________________________________________

________________________________________________________

________________________________________________________

Managing Licensing Information

Challenges

Consolidating subscription information

Tracking licensing changes

Electronic Resource Management Systems (ERMS)

Opportunities

CORAL (open-source ERMS)

CORE (Cost of Resource Exchange)

ONIX-PL (ONlineInformation eXchange for Publication License)

Cataloging

Challenges

What approach?

Single-record

Separate records

Aggregator-neutral record

Provider-neutral record (e-books)

Put links in the catalog or provide access through link resolver?


Prepare for RDA (Resource Description and Access) implementation

Successor to AACR2

Not yet adopted in U.S.

Impact on e-resources?

Administration /Support

Challenges

Monitoring e-resources

Should we and/or do we monitor e-access?

If we do – when, how, and how often?


Monitor problematic e-resources

Use online reporting form for troubleshooting and resolving e-access problems

*Use screencasting software to troubleshoot problems

OpenURL Link Resolvers

Challenges

Link failures

Provides title-level rather than item-level access

Interoperability with non-ISSN-based formats


Link checking software

http://nj.oclc.org/linkevaluator/

KBART (Knowledge Bases and Related Tools)

IOTA (Improving OpenURLThrough Analytics)

Web-scale discovery services

http://nj.oclc.org/linkevaluator/

Usage Statistics

Challenges

Gathering usage statistics

Inconsistent vendor/publisher reports

Not all publishers and vendors are COUNTER- and/or SUSHI-compliant

Not all libraries have implemented SUSHI


Third-party services

Scholarly Stats

360 Counter

bX Recommender Service

Push for wider COUNTER and SUSHI adoption

Preservation

Challenges

Preserve content and/or also interface?

Convert files to a new format?


LOCKSS

CLOCKSS

Portico

Institutional repositories

HathiTrust

Institutional Challenges:Budgets, Staffing, Assessment,

User Expectations

Flat or Reduced Budgets

Challenges

Cancellation projects

Increasing costs of scholarly communications


Purchase through consortium

Advocate for open access reform

Explore new models for acquiring resources

Patron-driven access

Print-on-demand

Decision to purchase triggered by certain event

Ex. - Number of times patron views e-book or online article

Libraries set parameters (price limits, content)

Vendor bibliographic records are loaded into OPAC

Users don’t know what is pay-per-view content while browsing in the catalog

Patron-Driven Acquisitions

Allocated $300,000 for first fiscal year

Price limit of $700

Required approval for rentals over $50

Paid rental fees for first 3 uses (5-10% of list price)

Purchased on the 4th use* (list price)

Encumbered $286,849 = $4/use $190,043 – EBL rentals

$96,806 – EBL purchases

*Use = any activity within a title over 5 minutes

UT EBL Pilot

EBL (cont.)

Challenges

Initial resistance from librarians

Vendor-provided MARC records needed improvement

Lack of interoperability with SFX

Determining parameters

Opportunities

Improved purchasing power

Hope to expand PDA model to print resources

YBP and EBL demand-driven approval plan?

Schell, L. E., Ginanni, K., & Heet, B. (2010). Playing the Field: Pay-Per-View E-journals and E-books. The Serials Librarian, 58(1), 87.

Macicak, S., & Schell, L. E. (2009). Patron-driven, librarian-approved: a pay-per-view model for e-books. Serials: The Journal for the Serials Community, 22(3), S31-S38.

For more details

Print-on-Demand(POD)

Prints individual copies of books as users want them

Espresso Book Machine 2007 Time Magazine Best

Invention “Vending machine” for

books Prints, binds and trims 300-

page book in under 4 minutes

Prints up to 830 pages

POD (cont.)

Challenges

Poor metadata

Discoverability

Mechanical failures

Sustainable model?

Opportunities

Together with PDA, may change the way publishers do business

Shift from book /journal suppliers to service providers?

UT Burnt Orange Book Machine (BOB)

Owned and operated by Co-Op (not Libraries)

Prints out-of-print, back list, public domain, UT Libraries and UT Press titles

Agreements with Google Books, Lightning Source and Flatworld Knowledge

Forty Acres Press -http://www.fortyacrespress.com/mb_intro_1.html

Lee, A. (2010, November). Burnt Orange Book Machine offers opportunity to publish, print on demand in five minutes. Inside Our Campus. Retrieved from http://insideourcampus.com/2010/11/burnt-orange-book-machine-offers-opportunity-to-publish-print-on-demand-in-five-minutes/

For more information

http://www.fortyacrespress.com/mb_intro_1.html

http://insideourcampus.com/2010/11/burnt-orange-book-machine-offers-opportunity-to-publish-print-on-demand-in-five-minutes/

Reduced Staff

Challenges

Unfilled vacancies

E-resources are added at a faster rate than staff

Gatekeeper librarian syndrome


Internal transfers

Staff share

Cross-train staff

Print-based technical services staff

Public services staff

Outcomes-Based Assessment

Challenges

Libraries must justify continued value to stakeholders


ROI Quantify and demonstrate the

library’s economic value to the institution

Complement usage statistics with data taken from user feedback

Partner within and outside of library

User Expectations

Challenges

Users expect 24/7 immediate access to any resource in any and all formats


Try to avoid e-access problems before they arise

Alert public services staff of any anticipated e-access problems

Collaborate with public services to educate users about e-resources

External Challenges:Change

Accept and expect change

Stay current Professional literature – Journal of Electronic Resources

Librarianship, The Serials Librarian, Against the Grain, The Charleston Advisor

Blogs – Against-the-Grain.com, No Shelf Required

Listservs – ERIL-L, SERIALST, LibLicense

Conferences – ALA, NASIG, Charleston, ER&L

Be continuous learners ALCTS, NISO, ALA TechSource courses, workshops, webinars

Dealing with Change

10 Best Practices (Profera & Stamison, Swets) Plan and stretch resources budget Find out what consortia have to offer Develop institution-specific licensing guidelines Leverage help with negotiating licenses Track electronic content usage Develop a cataloging policy Decide how to provide access to content Use subscription agents Have an archiving policy in place Know when to keep a print subscription

Develop Set of Best Practices for E-Resources Acquisitions and Management

Source: Profera, E., & Stamison, C. M. (2010). An Agent’s Perspective on Issues and Best Practices When Shifting from Print to Electronic Resources. Serials Review, 36(1), 3-9.

ALA-accredited MLIS Experience with an integrated library system Ability to work collaboratively Customer service orientation Analytical and problem solving skills Experience managing/maintaining e-resources Experience with link resolvers and knowledge of OpenURL

standards Experience licensing e-resources Flexibility in the face of change Experience with or knowledge of serials/e-resources acquisitions Experience with or knowledge of electronic resources

management systems Experience working with e-resources vendors

Develop Core Competencies for E-Resources Librarians

(2010) "2010 Conference Reports," NASIG Newsletter: Vol. 25: No. 3, Article 11.

SERU

ONIX-PL

COUNTER

SUSHI

CORE

KBART

Push for Standards Adoption

Change-oriented

User-centered

Technologically specialized

Cost-efficient

Lead Change

Contact: Eugenia Beh

[email protected]

Questions?

mailto:[email protected]

(2010) "2010 Conference Reports," NASIG Newsletter: Vol. 25: No. 3, Article 11. Fleming-May, R., & Grogg, J. E. (2010, November 9). Evaluating and Selecting Online

Resources: An American Library Association TechSource Workshop. Forty Acres Press. (n.d.). . Retrieved November 13, 2010, from

http://www.fortyacrespress.com/mb_intro_1.html Grant, C. (2010, October 30). Commentary from Carl Grant: "Gladiators" to perform sleight-

of-hand at Charleston Conference. Retrieved November 13, 2010, from http://commentary.exlibrisgroup.com/2010/10/gladiators-to-perform-sleight-of-hand.html

Timothy D. Jewell, U. O. W., Ivy Anderson, H. U., Adam Chandler, C. U., Sharon E. Farb, U., Kimberly Parker, Y. U., Angela Riggio, U., & Nathan D. M. Robertson, T. J. H. U. (2004, August 18). Electronic Resource Management. The Report of the DLF Initiative. text, . Retrieved November 13, 2010, from http://www.diglib.org/pubs/dlf102/

Kyrillidou, M., & Bland, L. (2009). ARL Statistics 2007-2008. Association of Research Libraries. Retrieved from http://www.arl.org/bm~doc/arlstat08.pdf

Lee, A. (2010, November). Burnt Orange Book Machine offers opportunity to publish, print on demand in five minutes. Inside Our Campus. Retrieved from http://insideourcampus.com/2010/11/burnt-orange-book-machine-offers-opportunity-to-publish-print-on-demand-in-five-minutes/

Sources

http://www.fortyacrespress.com/mb_intro_1.html

http://commentary.exlibrisgroup.com/2010/10/gladiators-to-perform-sleight-of-hand.html

http://www.diglib.org/pubs/dlf102/

http://www.arl.org/bm~doc/arlstat08.pdf

http://insideourcampus.com/2010/11/burnt-orange-book-machine-offers-opportunity-to-publish-print-on-demand-in-five-minutes/

Macicak, S., & Schell, L. E. (2009). Patron-driven, librarian-approved: a pay-per-view model for e-books. Serials: The Journal for the Serials Community, 22(3), S31-S38. doi:10.1629/22S31

Michalko, J. (2010, October 6). E-books and E-Journals in US University Libraries: Current Status and Future Prospects. Presented at the Keio Symposium, Tokyo, Japan.

Profera, E., & Stamison, C. M. (2010). An Agent’s Perspective on Issues and Best Practices When Shifting from Print to Electronic Resources. Serials Review, 36(1), 3-9.

Rowe, R. (2010). Web-Scale Discovery: A Review of Summon, EBSCO Discovery Service, and WorldCat Local. The Charleston Advisor, 12(1), 5-10. doi:10.5260/chara.12.1.5

Schell, L. E., Ginanni, K., & Heet, B. (2010). Playing the Field: Pay-Per-View E-journals and E-books. The Serials Librarian, 58(1), 87. doi:10.1080/03615261003623062

Smyth, S. (2010). Currency trends and collection building. College & Research Libraries News, 71(10), 547 -566.

Tenopir, C. (2010). Measuring the Value of the Academic Library: Return on Investment and Other Value Measures. The Serials Librarian, 58(1), 39.

Trainor, C., & Price, J. (2010). Chapter 1: Introduction. Library Technology Reports, 46(7), 5-10.

Wisniewski, J. (2010). Web Scale Discovery: The Future's So Bright, I Gotta Wear Shades. Online, 34(4), 55-7.

Sources (cont.)

http://dx.doi.org/10.1629/22S31

http://dx.doi.org/10.5260/chara.12.1.5

http://dx.doi.org/10.1080/03615261003623062

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