ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone...

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YOUR ASSOCIATION “We are here for you.”

Transcript of ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone...

Page 1: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

YOUR ASSOCIATION“We are here for you.”

Page 2: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

WHY ALNA

“We have always found it to be good value for money being a Australian Lottery and Newsagents Association member. They have been helpful with advice on a number of issues particularly dealings with magazine companies and Golden Casket.”

- Bruce Trinity, Beach News Cairns, Queensland

“If you're a newsagent, membership to Australian Lottery and Newsagents Association is an absolute must! Bicheno News and Lotto has been an ALNA member for the past 13 years, and I would say membership is an essential part of any newsagent business.”

- Michael Bicheno, News and Lotto Bicheno, Tasmania

“I engaged Michael Cuda to negotiate new lease terms with my landlord. They were particularly difficult to deal with, however Michael was focussed, tenacious and never gave up - he kept me up to date with developments all through the process and worked tirelessly to achieve the best result for me. I was very pleased with the end result, in fact I am ecstatic! Michael negotiated a new lease with a 30% reduction in rent, which equated to an over $40,000pa increase to my bottom line. I highly recommend Michael to anyone looking for a professional lease negotiator.”

- FZ. Sydney Newsagent

OUR MISSION

Advocate Advance Advise

OUR VALUE STATEMENTS

Advocate: Industry leadership, representing the interests of members and providing a focussed vision for the future with innovative solutions to government, regulatory authorities, industry partners and stakeholders.

Advance: A culture of actively exploring and implementing new strategies and professional services to support continuous improvement, growth, and success of our members and the industry.

Advise: Members and stakeholders preferred choice for professional advice, support, and educational programs.

OUR VISION

Collectively Invested in Success

MEMBER TESTIMONIALS

Page 3: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

MEMBER BENEFITSLegal* ALNA’s competition law expert advises

in the area of policy, advocacy and handling newsagents’ contract disputes.

ALNA provides its members with complimentary access to Industrial Relations specialist. Our Industrial Relations specialist provides members with advice on employment law, counselling matters, unfair dismissal, etc.

ALNA provides its members with complimentary access to a leasing specialist. Our leasing specialist provides advice on lease negotiations, landlord disputes, casual leasing, etc.

ALNA can refer you to specialist accountants that drive your business further, we know that there is more than just numbers when it comes to an accounting partner.

Industrial Relations*

Leasing*

Accountancy*

*DISCLAIMERProfessional advice member benefit providers are retained for unlimited basic advice, to engage with one of our professionals providers for individual representation, preferential discounted rates apply.For more information email: [email protected]

We have brokers, in all states and territories to assist in the sale of your current business and the purchase of your next.

Brokerage*

ALNA Public Relations partners work hard to ensure they lift the profile of our industry in the media and with the government.

Public Relations

ALNA have someone available to assist every weekday of the year, except public holidays.

Support

Website* ALNA provides its members with complimentary access to a website specialist catering specifially to small businesses. Our website speciailist can advise on designing and building a new website, or updating your existing website.

Page 4: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

Advocacy We are engaged to act on your behalf as an advocate, think of us like a supporter, we can participate in phone calls and meetings with you. As your advocate we can speak, write or act on your behalf in order to promote, protect and defend your rights, rest assured we only advocate on your individual behalf when you request us to.

ALNA provides a nationally accredited training that meets the needs of members and industry partners across Australia. For those that are interested in these programs, there are also federal government financial incentives along with other state initiatives.

ALNA’s SmartWHS is an online Workplace Health & Safety management system designed specifically for newsagents. SmartWHS is the easiest way to keep your workplace safe and ensure that your business is compliant with WHS laws.

Leveraging the strength of our relationships, we delivers high-level public policy, government affairs and relations information in a apolitical method to derive the best outcomes for members.

Accredited Training

Work Health and Safety

Government Relations

MEMBER BENEFITS

We have a basket full of products and services available to you, to grow revenue and prominence in your community. From confectionery, gifts, stationery and toys.

Products

ALNA have partnered with Heads Up to ensure your mental wellbeing. It is essential that you look after yourself. Just like on a plane where you fit your oxygen first, you must look after you before you can look after your employees and your family.

Mental Health

Page 5: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

Mobile Phone Repairs To help members introduce new streams of revenue in their businesses, ALNA has negotiated an agreement that allows newsagencies to act as the hub for phone repairs within their communities.

ALNA members can also access a refurbished phone sales and purchase service to create additional revenue. These phones are guaranteed and also allow you the opportunity to upsell if a customer brings in a phone for repair.

ALNA provide a powerful portal and international pinless calling service that provides an easy and cheap way to stay in touch with overseas family and friends. ALNA has managed to negotiate a favourable commission structure in addition to servicing our network with specialised support.

A Business-to-People (B2P) product sampling service, now in its fourth year of operation. Our service supports time poor independent retailers who are handcuffed to their business in search of new products. Giving suppliers a voice and retailers more choice on products for their business

ALNA Members are provided the opportunity to engage in send and receive parcel operations, dealing with courier companies such as DHL, Couriers Please, TNT, Toll and more.

Refurbished Phone Service

International Communications

Product Sampling Service

Parcel Operations

MEMBER BENEFITS

Financial All of your banking and financial needs at attractive, competitive rates. We have discounted EFTPOS and ATM deals, bill payment options for your customers, financial planning advice and a range of lending, leasing and novated options

Page 6: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

ALNA members enjoy fleet discounted prices on all Hyundai cars, trucks and light trucks. In addition ALNA members can access fuel card discount and fleet management tools. ALNA members also get rental car discounts for urgent replacement vehicles and for holidays.

ALNA members benefit from services such as the viewing of current costs associated with all telecommunications, recommendation of alternate plans and providers, plus an ongoing account management with one point of contact for all telecommunications requirements

Love your business, car, and family. As a member you have access to discounted lottery, business, travel, personal, pet, life and health insurance.

Superannuation is key for you and your employees’ retirement. ALNA members have access to a special industry super fund for themselves, their families and their employees.

The world is now undeniably abuzz with information, and it’s high time you start taking advantage of it. This is relevant data in the most real sense of the term; it’s data pertaining to your customers, their movements and their decisions

Make sure you have the best energy deal for your home and your business, with our complimentary energy health check.

Vehicle

Communications

Insurance

Superannuation

Data Analytics

Energy

MEMBER BENEFITS

Negotiation ALNA hold Australian Competition and Consumer Commission (ACCC) authorisation to negotiate contracts and revenue submissions.

Page 7: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

GOVERNMENT ENGAGEMENTMaintaining Small Business Ministers in Cabinet

Small business is the largest employer and economic driver in the Australian economy. ALNA has long held the position that there should be small business portfolio in every state and federal cabinet. This portfolio has been very effective in placing small business policy front and centre in budgets.

Consultation on new legislation impacting small business

ALNA’s role is to ensure there is genuine consultation and understanding of the impact on small business for all new leg-islation. Where the state government is required to match federal legislation, it should always include an opportunity for industry consultation and understanding of impacts.

Page 8: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

STRATEGIC RELATIONSHIPSALNA have strategic relationships with organisations that share like values of small business representation, negotiation and advocacy. These alliances ensure we can syndicate resources for increased productivity and respond to request or provide submissions with the speed and depth of larger organisations whilst operating with the efficiency and agility of a smaller business.

Page 9: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

COMMUNICATIONSThe Channel Magazine The Channel Magazine is a print edition

four times per annum. The magazine is full of best practice and optimum performance ideas for you to review and reflect upon your business.

ALNA send out a weekly Electronic Direct Mail (EDM) of industry updates as well as newsflashes of any urgent information.

ALNA will sometimes send a short SMS to remind you of an important event or date.

From small intimate networking meetings to large scale town hall style meetings or an annual awards event

You can talk to one of our team on any weekday of the year with the exception of public holidays.

ALNA is on Facebook, Twitter, Instagram and YouTube, connect with us today. Members also have access to a private members Facebook Group.

ALNA have all the latest news and details of all the member benefits on our website. You can also access our media centre whilst online to see archives of articles and information.

Weekly Newsletter

SMS Updates

Networking

Support

Social Media

ALNA Website

Page 10: ALNA Membership Kit 2018 FINALallow you the opportunity to upsell if a customer brings in a phone for repair. ALNA provide a powerful portal and international pinless calling service

02 9978 [email protected] Lottery and Newsagents Association

WESTERN UNIONWestern Unions is a worldwide leader in consumer money transfer services. Consumers can quickly, conveniently and reliably transfer money to more than 500,000 Agent locations in over 200 countries in the world.Australian Lottery and Newsagents Association have been in partnership with Western Union for over 15 years as a network agent and has helped people transfer over $200 million every year.

New Revenue

Additional Service

Quick Transactions

New Service

No locked in contract

Free Support

Customer Opportunities

Earn Commission for every transaction processed.Enables customers to send money in cash within minutes.

Another reason for customers to visit your business.

Transaction process time is usually 1-3 minutes.

International bank account money transfer.Enables customers to send money to a bank account in over 40 countries including; India, Philippines, New Zealand, China, Thailand and Malaysia.

No monthly cost or cost to opt out, simply let us know.

Free training, software, promotional material and ongoing support (24-hour customer service support).

Great opportunity to build strong long-term relationships with new and existing customers.

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