Al Raha InternationalIntegrated Facilities Management LLC

Why do you need Al Raha International?

Because..

We are the best

Management & staff commitment

We are a joint venture company between ALDAR and National Catering Company (ABELA), which shows our pedigree is of the highest quality. Our management and staff have transferred from ABELA through National Catering Co. to Al Raha International and have brought with them experience, knowledge, commitment and quality.

Many of our team members have worked in the Middle East for more than 30 years.

Our mission

To position Al Raha International as a market leader in the industry through the delivery of superior facilities management / catering services which shall exceed client expectations and adhere to international standards

Our vision

To continue as an industry leader and trend-setter across the UAE and the region, where the company is known for delivering first class products and services that are driven by innovation, high standards and best practices.

Our business philosophy

Our business philosophy is to provide the highest quality services and products on time and on budget, and to respond to clients’ needs with promptness, innovation and cost effective solutions.

Our services

• Total Facilities management services• Facilities management consultancy• Catering and support services• General & equipment maintenance services• Property management• Event management• Retail store management and operation• Reception and security services• Transportation services• Diesel supply and distribution• Commercial housekeeping and janitorial services• Commercial laundry services• Pantry and canteen services• Management of themed cafeterias and restaurants• Waste management• Other contractual services

Our clients

“Al Raha International” provides complete facilities management solutions, catering and support services to companies and businesses in various industries.Our customer base includes but is not limited to:• ALDAR Properties PJSC,• Injazat,• Masdar,• ALDAR/Besix,• ALEC,• Al Futtaim Carillion• Al Habtoor Engineering,• Al Jaber,• Al Masa,• Al Meraikhi,• Al Nasr Contracting Co.• NYU• G4S• Transguard• Blair Anderson,• Cebarco,

• Etisalat,• Halcrow,• EMAL,• Seimens,• Sixco,• Spacemaker,• Taisei,• UAE University,• Ferrari World Abu Dhabi• Abu Dhabi Motorsport Management (ADMM)• Emirates Response Services• ABELA• AL TAYER• KHANSAHEB GROUP• OBAID AL QUBAISI• Spark Security

Our clients (By Logo)

Our clients (By Logo)

The Yas Island villages have been visited and inspected by …

• The Minister of Labour & Ministry Officials

• The Minister of Education

• The United Nations Humanitarian Committee

• International Human Rights Organization-New York

• The chairman of ALDAR and Board of Directors

• International Media including CNN, BBC & Al-Jazeera

• The National Press

• National TV including City7 Channel, Dubai One

• Numerous Dignitaries from GCC Governments

• Other Representatives of Organizations

Yas Island statistics

Some of our more notable statistics include…

• Since commencement in July 2007 more than 114,000,000 meals served• 3,000 staff employed on the project caring for up to 43,400 residents• At peak … 4,000,000 meals monthly, consisting of…

• 1,250,000 pieces of fruit• 510 tons of raw rice • 2,000,000 eggs • 360,000 bread loaves• 3,900,000 chapattis (freshly manufactured on site)• 360 tons chicken • 40 km aluminium foil • 45 km cling film wrap• 1,200,000 meals transported and served at 18 satellite construction

mess halls

Management commitment

Periodic visits by ARIIFM Senior Management.

Competent staff, quality services

All kitchen and allied staff have valid food handler certification

Competent staff, quality services

All kitchen and allied staff have valid food handler certification

Training programs

Staff are provided regular training and toolbox talks by certified internal and external trainers on various topics related to food and kitchen safety, environment & health.

Trainers & consultants

A sample of our specialized consultants

Incentive and reward programs

ARIIFM Management rewards staff to motivate them and improve their performance.

Awareness programs

ARIIFM provides multilingual awareness and orientation programs.

Awareness programs

ARIIFM provides multilingual awareness and orientation programs.

HACCP standard

Yas Kitchens are HACCP and ADFCA approved

HACCP Standard

Monitoring & record keeping

Colour coding system

Salad Preparation Room Fish Butchery Meat Butchery

Cross-contamination prevention

Food production

One of our Yas Island kitchens-production capacity 15,000 meals daily

Hygiene team

One of our specialized cleaning teams

Routine deep cleaning

Deep cleaning of premises and equipment

Lab testing

Samples of food, water, ice, surface and food handlers are collected each month for lab test

Yas Island Food and Non-food storage facility

Capacity 800 tons

Transportation fleet

A small selection of our fleet of vehicles and heavy equipment

Reception

24/7 Reception Service

Laundry services

ARIIFM laundry department provides services to thousands of customers on a daily basis-600 tons monthly.

Recreation & welfare

ARIIFM Recreation & Welfare Department plays a vital role by organizing tournaments, musical events, outdoor movie screenings and other competitions. The department also operates gymnasiums and recreation halls.

Recreation & welfare

Gymnasium, library and indoor sports

Recreation & welfare

Tournaments and competitions

Recreation & welfare

Cultural programs & musical events

Recreation & welfare

TV Hall & Internet Cafe

Recreation & welfare

Free health checkups and awareness programs

Supermarket

Provision of supermarket in each operative’s village

Barber shop

Provision of a barber shop in each operative’s village

Maintenance of equipment

Skilled Maintenance Staff

Waste management

A sample of ARIIFM’s Yas Island waste management trucks

Customer care

Customized complaint forms are available in all receptions in various languages.

Customer care

Monthly Customer Satisfaction Analysis Survey

Customer care

Provision of Emergency Number

Customer care

Village Committee Meeting

Safety Alert

A Safety Alert is another means of communication & awareness between ARIIFM management & its customers and staff.

we are here

Because of your support…

Thank You