Airline Airport Safety SMS Software Configuration
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Transcript of Airline Airport Safety SMS Software Configuration
www.asms-pro.com
Complete Aviation Safety Management System
SMS Pro™SMS Pro™
www.asms-pro.com
SECTION 1 – Introduction to SMS Pro™SECTION 1 – Introduction to SMS Pro™
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1.1 – What is SMS Pro™?
SMS Pro™ is Web based aviation safety management database program
Based on requirements and recommendations of International Civil Aviation Organization (ICAO)
Federal Aviation Administration(FAA)
International Standard for Business Aircraft Operations (IS-BAO)
European Aviation Safety Agency (EASA)
Transport Canada (TC)
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1.2 – Why SMS Pro™?
Security
Facilitates ICAO Compliance
Worldwide Support
Anywhere, Anytime (+Anyone)
Low Cost
Excellent Features
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1.2.1 – Based on ICAO Pillars
Safety Policy
Risk Management
Safety Assurance
Safety Promotion
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1.2.2 – SMS Pro™ Facilitates ICAO SMS Compliance
Web-based program that facilitates ICAO SMS compliance for:
FAA
IS-BAO
EASA
Transport Canada
Other Civil Aviation Authorities
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1.2.3 – World’s Most Complete Safety Management System !
Complete integrated tool kit for: Reporting issues
Managing risk
Communicating risk
Monitoring risk
Promoting safety
More than 50+ modules
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1.3 – Security
Based on Microsoft Membership Provider
Users belong to roles
User can belong to multiple roles
Custom roles can be easily added
Public users can submit issues
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1.4 – Industries we serve
MROs Fixed Base Operators
Helicopter Operators Medical Transport
Military Aviation Commercial Operators
General Aviation Airports
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SECTION 2 – SMS Pro™ ConfigurationsSECTION 2 – SMS Pro™ Configurations
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2.1 – SMS Pro™ Configurations
Definitions
Portal(s)
Management Portal
Division(s)
Department(s)
Users
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2.1 – SMS Pro™ Configurations (contd.)
Management Portal
Portals
Divisions
Departments Users
Example 2: Management Portal, Portals, Divisions, Departments and Users%
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2.2 – Management Portal
Typically only one Management Portal active per company
Management Portals access child portals and divisions to monitor safety performance
Management Portals aggregate data from child portals to generate reports and identify trends
Useful for Airport Authorities
Multi-National Companies
Civil Aviation Authorities
Management Portal
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2.3 – Portal(s)
Company has at least 1 portal
Functions as integrated safety/quality website for company
Single URL like www.YourCompany.com or
Subdomain like www.Safety.YourCompany.com
Management Portals may be used to drill into all portals and their respective divisions
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2.3.1 – Portal(s) – Small or Medium Sized Company
Here, your company name is “Example” with a website address www.example.com
www.example.com or www.sms.example.com
1 Portal
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2.3.2 – Portal(s) – Large Sized Company
www.smsmgt.example.com
www.sms.example.com
Here, your company name is “Example” with a website address www.example.com
www.example-airlines.com
www.airports.example.com
Multiple portals
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2.4 – Portal Vs. Management Portal
Portal Management Portal
One independent portal per company
Manages divisions, departments and users
Used for all sized companies or airport authorities
One management portal per company
View global reports using child portal data
Used by large companies and governments
Great for national/regional airport authorities
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2.4 – Portal Vs. Management Portal (Contd.)
Portal Management Portal
Management Portal
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2.5 – Division(s)
Consists of: Departments and
Users
Created from functional or geographic company units. Examples:
North America, Latin America, Asia;
Maintenance, Flight Ops, Ground Handling, Helicopter, Fixed-wing, Food services
May be small regional airports under a CAA
Allows heterogeneous companies to integrate quality and safety programs from distinct business units
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2.5 – Division(s) (contd.)
Users belong to divisions.
User cannot be assigned to more than one division.
Divisions may possess independent protocols:
Issue classification
Issue routing
Report escalation
Configuration settings easily allow users to see data from:
Only their division; or
All company divisions
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2.6 – Department(s)
Belong to divisions
Facilitate meaningful reports for identifying trends or potential problems
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2.7 – Users
Users belong to one or multiple roles
Custom roles can be easily added, such as pilots, mechanics, etc.
Public users may report issues using special “Public Issue Reporting” module.
Examples of roles: SMS Admin
Safety Manager (facilitates SMS program)
Dept. Head (manages corrective actions)
SMS Users (basic low-level user permissions)
SMS Auditor
Executive
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2.7 – Users (contd.)
SMS Administrator(s)Safety Manager(s) Department Head(s)
SMS Auditor(s)
Users (Employee) or Public Users
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2.7.1 – User Roles
Portal AdminPortal Admin
SMS AdminSMS Admin
Safety ManagerSafety
Manager
Dept HeadDept Head
AuditorAuditor
Built-in-Roles
2. Assign one or more roles to the user2. Assign one or more roles to the user
New RoleNew Role
1. Add a new user (Joe)1. Add a new user (Joe)
3. Add a new role3. Add a new role 4. Assign user to the new role4. Assign user to the new role
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SECTION 3 – Configurations based on size of SECTION 3 – Configurations based on size of CompanyCompany
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3.1 – Small Sized Company
1 Portal 1 Division* (with pre-configured classifications) 9 Pre-defined departments * Up to 100 Users
Note: Not recommended for international airports
* Divisions come with preconfigured classifications, including root causes and human factors
**Easily customize departments – add/delete/rename
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3.1 – Small Sized Company (contd.)
www. YourSafety.aero or www.sms. YourSafety.aero
Examples: Airport, ATC, Airline, Maintenance, etc.
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3.2 – Medium Sized Company
1 Portal
1-8 Divisions *
1-n Departments per division
Note: Divisions may be small regional airports (<100 users)
* Eight divisions per portal remains a comfortable upper limit without cluttering up the interface
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3.2 – Medium Sized Company (contd.)
www. YourSafety.aero or www.sms. YourSafety.aero
Examples: Airport, ATC, Airlines, Maintenance, etc.
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3.3 – Large Sized Company
Multiple portals
Each portal managed separately with respective divisions
Reports can be aggregated across portals
Reports can be drilled down to division level
One “Management Portal” may securely access child portal data
Management portal is also an active, working portal
Independent child portals only see their data
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3.3.1 – Large Sized Company – Example I
www.smsmgt.YourCompany.aero
www.YourCompany.aero
www. YourCompany2.aero
www. YourCompany3.aeroMultiple portals
Examples: Airports, ATC, Airlines, Maintenance, etc.
www. YourCompany4.aero
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3.4 – Comparison Based on Sizes
Small Medium Large
# of Management Portal N/A N/A 1
# of Portals 1 1 Unlimited*
# of Divisions per Portal 1 1-8 10**
# of Departments per Division 9 *** Unlimited Unlimited*
# of Users per Division (max) 100 1000 Unlimited*
Aggregated Report from all the portals
N N Y
* depends on the resource available and goes up to 100000 ???** more than 10 divisions clutters up user interface, but is possible*** easily customize departments – add/delete/rename
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SECTION 4 – SMS Pro™ ModulesSECTION 4 – SMS Pro™ Modules
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4.1 – SMS Pro™ Core Modules
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4.2 – SMS Pro™ Module (My Safety)
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4.3 – SMS Pro™ Module (Safety Policy)
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4.4 – SMS Pro™ (Risk Management)
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4.5 – SMS Pro™ Modules (Safety Assurance)
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4.6 – SMS Pro™ Modules (Safety Promotion)
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A Complete Safety Management SystemA Complete Safety Management System