© ReadSoft 2006

Air transport communication and IT solutions

© ReadSoft 2006

SITA – Overview of the ReadSoft process

AP Clerk scans and interprets & verifies the

Invoice

Matched Order / Invoice process for Payment by

Accounts Payable

Payment to Supplier

Receive Invoice

Archive

Insufficient Data - Return

to Supplier

Code & Route for approval

Approve

No PO

PO

Reporting in InvoiceIT

Discoverer Reports/KPI

© ReadSoft 2006

SITA – Company factsSITA is the world’s leading provider of IT business solutions

and communication services for the air transport industry

SITA is a community of over 600 airline, airport, aerospace, cargo and GDS members and over 1800 customers

SITA is unique in delivering integrated communication and IT solutions, on a global basis, for the air transport industry.

SITA is local, globally, with a presence in 220 countries and territories

– Over 3,000 staff worldwide– 140 nationalities, speaking

over 70 languages

© ReadSoft 2006

Customers the world over: a snapshot

© ReadSoft 2006

Background:Oracle Implementation

Application: SITA has a single Global Instance

Suite: SITA has implemented Oracle Purchasing, iProcurement, Payables, System Administration, General Ledger, iExpenses, Discoverer Modules

Footprint: SITA has 28 Sets of Books, 23 Countries, 73 Operating Units

Structure: Global SOB (Centralised Purchasing Operating Unit Multi Currency) Multiple Operating Units within Countries

Users: SITA has ≈ 2000 Users worldwide

UK

France

Singapore

Hong Kong

Portugal

Switzerland

Ireland

USA

Canada

Netherlands

Central

Brazil

GermanyJapan

Turkey

New Zealand

Spain

Italy

Belgium

Mexico

Australia

Lebanon

UAE

Egypt

© ReadSoft 2006

Background:Why Invoice Approval Workflow

Opportunities: to streamline and automate the current Invoice storage, retrieval, entry and non-Purchase Order Invoice validation process (global payable invoices)

Enterprise evaluation: by Hackett identified significant business process improvement opportunity (Imaging/Scanning is now considered the most critical IT tool in Shared Service Organizations)

Investigation request instigated by SITA Corporate Controller

Current - SITA processes a total of approximately 350,000 invoices per annum globally ≈170,000 invoices are matched to PO’s, automatically “pre-approved” during the requisitioning process, ≈180,000 invoices are received with no Purchase Order and are manually “validated”

© ReadSoft 2006

Selection

Readsoft

170 Systems

Perceptive Software

SoftCo

Version One

StellentOptioImage Integration SystemsMerkur GroupHyland SoftwareAPRO

Sysao

Informed ImagingMetafile Info SystemsApplied Info Services

Feith Info Sytems

© ReadSoft 2006

Why Readsoft

Credentials: Recommended by OracleOracle Certified Advantage Applications Partner Integrated with e-Business Suite

Service: The only “one-stop shop” end-to-end solution provider

Solution: Not complex - still comprehensiveRapid implementation (8 weeks from Proof Of Concept)

Flexible: Supportive of SITAs Goals and ObjectivesResponsive

Implementation: Same team from Concept to Go Live ensuring total accountability & continuity

Cost: Competitive

© ReadSoft 2006

SITA & ReadSoft Implementation Approach (Quick wins)

Using Evaluation environment

Resolve Gaps

Configure & Test in UK

UAT Paris & Global

Confirm design & identify Gaps?

Pilot Paris & Global

Global Roll-Out

© ReadSoft 2006

SITA & ReadSoft project facts

ReadSoft INVOICES 5.4 functionalityReadSoft Consit InvoiceIT 3.1 functionalityGaps/customisations deliveredProject kick off, app. May 01, 2006.Go-live date end of October for SITA United Kingdomand France. Remaining countries to follow. Resources used, total of app. 50 man days (excludingcustomisations)

© ReadSoft 2006

Demonstration

© ReadSoft 2006

SITA – Overview of the ReadSoft process

AP Clerk scans and interprets & verifies the

Invoice

Matched Order / Invoice process for Payment by

Accounts Payable

Payment to Supplier

Receive Invoice

Archive

Insufficient Data - Return

to Supplier

Code & Route for approval

Approve

No PO

PO

Reporting in InvoiceIT

Discoverer Reports/KPI

© ReadSoft 2006

Questions&Answers