[AIESEC HCMC][National RnR 1314] Best iGIP
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Transcript of [AIESEC HCMC][National RnR 1314] Best iGIP
BEST iGIP
AWARD EXTERNAL RELATIONS
AIESEC HO CHI MINH CITY 14-15
Template copyright to Thien Kim Trinh
NATIONAL R&R APPLICATION FORM
EXTERNALRELATIONS
Relative Growth
Goal Achievement
Process Performance
Account Management
Quality
ER Contribution
Innovation
RELATIVE GROWTH
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June0
2
4
6
8
10
10
32
4
6
0 01
3
0 0
3 3
0
8
1
4
6
0 0
32
313-1414-15
RA
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June0
1
2
3
4
5
6
7
0
1
0
1
6
1 1 1
3
1
0
1
0
1 1
2
1
2 2
0
1
0 0
5
13-1414-15
MA
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June0
1
2
3
4
5
6
0
2
1 1
0
5
3
1 1
3
0
1
0 0
1
2 2 2
0
2
1
0 0
213-1414-15
RE
Comparing to the previous term:
• RA: 30.3%• MA: -6.25%• RE: -33.33%
RA MA RE
2013-2014 20 16 18
2014-2015 33 15 12
GOAL ACHIEVEMENT
•RA: 33/34 (97%)
•MA: 15/41
(36.6%)
•RE: 12/26
(46.2%)
PROCESS PERFORMANCE
TN fee collection: ~50% on time
Fire fighting process (NPS): case closed/case opened 2/0
Response rate (NPS): 54% (completed status)
Matching efficiency: 1-1.5 month
ACCOUNT MANAGEMENT
Usage of PODIO: follow MC’s instruction and PODIO rules
LC-MC cooperation:
support doing service for 3 EPs of MC (Christian, Jeff, Kota)
100% support MC in making National Newsletter
Joining Matching Mania
Hac – NST – focused on CEM and did national trainings
Cooperate well and do good service for CEEDers
TN taker endorsement: UT FLC and VASS
(UT FLC: http://bit.ly/1jZEBPj )
(VASS: http://bit.ly/TZ5wUI )
QUALITY
NPS Score: Matched:38 Realized:33 Completed:20
Re-raised TNs from long-term partners (VASS, UT, Galaxy, Grateful Days)
Deliver MC’s vision: get 2 TNs raised by CEEDer, 1 TN matched with Japan LCs, support Japanese CEEDers in sales and service
Good service quality: qualified and caring intern buddies, support interns with visa, accommodation, integration activities (Welcome Party, Vietnamese Class, Traditional Day, Bondings, Farewell Party)
Service materials : http://slidesha.re/1tgH8hm
QUALITY
Contract: Follow well instruction of MC, apply new template of
contracts
PODIO: 100% Update and follow well the PODIO rules
National Newsletter: contribute fully and on-time in the content,
getting good feedback from MC, sharing Good Case Practice with
the endorsement of partners
Crisis Management: We have no crisis
QUALITY
Salesforce Development:
. Member effective: 12/25 (48%)
. % members deliver result: 9/25 (36%)
. N.o of leadership position pipeline:
LCVP: 1 (Phuong)
Current PLs: 2 (Kim, Vy)
Upcoming PLs candidates: 8 (Viet, Phu, Mai, Tu, Tien, Trung, Son,
Cuong)
INNOVATION
GENERALLY:
- Full MEC from general understanding of AIESEC to professional
knowledge for salesmen, matching members and service members
- Allocating members into projects for better cooperation and
efficiency
- Sales-matching couple: let both salesmen and matchers understand
better the work of each other for better cooperation
INNOVATION
SALES:
- Market research: broaden ways to approach demands via alumni in HR
companies, recruiting web of Viet Nam in foreign countries, analyze S&D,
get matched identify focused segment
- Calling group weekly: giving advice, tips for better calling skills to set
meetings
- Senior-newbies couple meeting: boost performance of seniors as well as
let newbies practice sales during training time
- Meeting race
- Sales audit involving alumni
INNOVATION
MATCHING:
- Senior-newbie couple interview observation
- Interview audit involving interns and alumni
- Promotion feedback: newbies get feedback for their promotion from
seniors and salesmen
- Interview race
INNOVATION
SERVICE:
- Set partnership with visa agency to support visa for interns
- Expectation meeting online 1 week before coming to Viet Nam: helps
interns be clear of JD, working environment, living environment, etc.
- Global space for interns in HCMC
INNOVATION
Proactively implementing in National Strategy:
. Japan Market: 2 TNs raised and 1 TN matched
. CEM: get training from MCs, follow CEM challenge to enhance
service quality for interns
. MC-MC Partnership: Japan
THANKS FOR YOUR READING