AIA Iowa #A203 Communicating: Clearing the Path for Emerging Professionals #1 Erica Fischer and AIA...

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AIA Iowa #A203 Communicating: Clearing the Path for Emerging Professionals #1 Erica Fischer and AIA Iowa Emerging Professionals 9/25/2014

Transcript of AIA Iowa #A203 Communicating: Clearing the Path for Emerging Professionals #1 Erica Fischer and AIA...

Page 1: AIA Iowa #A203 Communicating: Clearing the Path for Emerging Professionals #1 Erica Fischer and AIA Iowa Emerging Professionals 9/25/2014.

AIA Iowa #A203

Communicating: Clearing the Path for Emerging Professionals#1

Erica Fischer and AIA Iowa Emerging Professionals9/25/2014

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Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

This course is registered with AIA

CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner ofhandling, using, distributing, or dealing in any material or product.___________________________________________Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation.

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After practicing clarity in communication, this course will help Emerging Professionals with whom to communicate and about which ideas. It will cover client communications, public relations, and intra-firm communications. Emerging Professionals should leave this course knowing how to communicate their value to the design community.

Communicating: Clearing the Path for Emerging Professionals

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LearningObjectives

At the end of the this course, participants will be able to:

1. Practice clear communication methods2. Practice public relations3. Practice client relations4. Continue individual professional development

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Emerging Professionals

STUDENTS INTERNS 10 YEARSLICENSED LESS THAN

COMMUNICATING:

Clearing the Path for

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VALUE OF ARCHITECTUR

E

VALUE OF YOU AS AN

EP

THE PUBLIC

YOUR FIRM

COMMUNICATIONHOWWHATTO AND TO DO ITWHO

MANY WAY

YOU POSSIBLY

CAN

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Value of ARCHITECTURE

Value of YOU

Value of your FIRM

to the PUBLIC

to your FIRM

to the PUBLIC

Have a STORY

Have a PLAN

Make a RELATIONSHIP

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Value of ARCHITECTURE to the PUBLIC

Have a STORY

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Value of ARCHITECTURE to the PUBLIC

Have a STORY

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Value of ARCHITECTURE to the PUBLIC

Have a STORY

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Value of ARCHITECTURE to the PUBLIC

Have a STORY

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OUTREACH & EDUCATION

PUBLIC SERVICE & ADVOCACY

REGIONAL & URBAN PLANNING

COMMUNITY SUSTAINABILITY

HISTORICAL PRESERVATION

“TRADITIONAL” PRACTICE

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Have a STORY

OUTREACH & EDUCATION

PUBLIC SERVICE & ADVOCACY

REGIONAL & URBAN PLANNING

COMMUNITY SUSTAINABILITY

HISTORICAL PRESERVATION

“TRADITIONAL” PRACTICE

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Value of YOU to your FRIM

Have a PLAN

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Value of YOU to your FRIM

Have a PLAN

GOAL

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Value of YOU to your FRIM

Have a PLAN

GOAL

GOAL

GOAL

GOAL

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PLAN

GOAL

GOAL

GOAL

GOAL

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PLAN

GOAL

GOAL

GOAL

GOAL

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PLAN

GOAL: Get licensed

GOAL

GOAL

GOAL

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PLAN

GOAL: Get licensed

GOAL

GOAL

GOAL

When?

Where?

How long?

Why?

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PLAN

GOAL: Get licensed in IA in 3 years

GOAL

GOAL

GOAL

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PLAN

GOAL: Get licensed in IA in 3 years

GOAL

GOAL

GOAL

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GOAL: Pass ARE’s

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GOAL: Pass ARE’s

NONE SOME ALL

HOW TO PASS THE ARE’S

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GOAL: Get licensed in IA in 3 years

GOAL

GOAL

GOAL: Manage a Project at an International Firm

GOAL

GOAL

GOAL:

GOAL: Become an Associate at an International Firm

GOAL

GOAL

GOAL

GOAL

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Value of your FIRM to the PUBLIC

Make a RELATIONSHIP

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Value of your FIRM to the PUBLIC

Make a RELATIONSHIP

CORNERSTONErepeat clients are your

Novitski, B.J., Client Care: How to Keep them Coming Back for More

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Value of your FIRM to the PUBLIC

Make a RELATIONSHIP

If your client leaves your firm,

14% of the time it is for a reason like a leaky roof

68% of the time it is for a reason like feeling neglected

Novitski, B.J., Client Care: How to Keep them Coming Back for More

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Value of your FIRM to the PUBLIC

Make a RELATIONSHIP

70%

of insurance claims happen over non-technical issues

Holmes Murphy

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Make a RELATIONSHIP

CLIENT CARE

Novitski, B.J., Client Care: How to Keep them Coming Back for More

CLIENT INTERACTION>

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Emerging Professionals

STUDENTS INTERNS 10 YEARSLICENSED LESS THAN

COMMUNICATING:

Clearing the Path for

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Emerging Professionals

STUDENTS INTERNS 10 YEARSLICENSED LESS THAN

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At the Convention

Mentoring Program Sign-Up

Emerging Professionals

Breakfast

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This concludes The American Institute of Architects Continuing Education Systems Course