Agile is the last thing you...

45
Agile is the last thing you need. Agile Australia, 2018 Nigel Dalton, Chief Inventor, REA Group

Transcript of Agile is the last thing you...

Page 1: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

A g i l e i s t h e

l a s t t h i n g

y o u n e e d .

A g i l e A u s t r a l i a , 2 0 1 8

Nigel Dalton, Chief Inventor, REA Group

Page 2: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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“The Australia of the future has to be a nation that is agile, that is innovative, that is creative. We

can’t be defensive, we can’t future-proof ourselves.

h$ps://w

ww.businessin

sider.com

.au/malcolm

-turnb

ull-d

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Page 5: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 6: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
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S o w h y i s a g i l e

n o t

e v e r y w h e r e ?

Page 8: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 9: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

AdaptedfromRichardThaler&CassSunstein,Nudge:ImprovingDecisionsAboutHealth,WealthandHappiness(NewHavenCT;YaleUniversityPress,2008)

Page 10: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 11: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 12: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 13: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 14: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 15: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 16: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

W h a t w e

l e a r n e d a b o u t

t h e s i z e o f

R E A ’ s t a b l e s .

Page 17: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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1995 2000 2005 2010 2015 2020

The era of property search The era of property match

Business context – continuously changing over time.

Predictable regular business cycles run by bureaucracies.

The rise of the web leads to global markets, unpredictable, short cycles of business and new organisations – inc startups

We typed our property searches into a keyboard

We searched by touching the screen on a mobile device.

We ask our devices for information – some is pushed to us by algorithms.

Property related data is pushed to us on wearable devices based on known needs

Volatility Uncertainty Complexity

Ambiguity

VUCA LIFE

DATA becomes the new oil

Organisations begin to change shape – global giants get focused on profitable, local markets. Agility becomes a key capability.

Page 18: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 19: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair Management

Organisational health Strategy, purpose, values. Organisation structure. Productivity. Building diversity of thinking Building scale and managing growth

Lean & Agile Operations

Good factory operations (4S) Hardwire the customer’s voice.

Be responsive to change. Value, flow and waste focus.

Kaizen Test & Learn.

Resilience Individual, team and organisation Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

Invention

Causes growth, and the need to re-evaluate the management model…

Rolls up into broader organisational capability. Makes it a safe environment for experimentation.

Ensure your ideas find a place to be owned and executed.

WARNING

GRAND UNIFYING THEOREM!

CONTAINS ADULT THEMES

TRACES OF NUTS

Page 20: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair Management

Organisational health Strategy, purpose, values. Organisation structure. Productivity. Building diversity of thinking Building scale and managing growth

Lean & Agile Operations

Good factory operations (4S) Hardwire the customer’s voice.

Be responsive to change. Value, flow and waste focus.

Kaizen Test & Learn.

Resilience Individual, team and organisation Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

Invention

Causes growth, and the need to re-evaluate the management model…

Rolls up into broader organisational capability. Makes it a safe environment for experimentation.

Ensure your ideas find a place to be owned and executed.

Page 21: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair 1. Management

Organisational health Strategy, purpose, values. Organisation structure. Productivity. Building diversity of thinking Building scale and managing growth

4. Lean & Agile Operations

Good factory operations (4S) Hardwire the customer’s voice.

Be responsive to change. Value, flow and waste focus.

Kaizen Test & Learn.

2. Resilience Individual, team and organisation Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

3. Invention

Causes growth, and the need to re-evaluate the management model…

Rolls up into broader organisational capability. Makes it a safe environment for experimentation.

Agile is the last thing you need.

Ensure your ideas find a place to be owned and executed.

Page 22: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair 1. Management

Strategy, purpose, values Enhancing team performance. Building diversity of thinking Building scale and managing growth

4. Agility

2. Resilience

3. Invention

Inventorship Combinations

Rolls up into broader organisational capability.

1. Management

Page 23: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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h$p://www.westspacejournal.org.au/ar9cle/the-agile-union/

Page 25: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

ProjectWomack

Takeanycard,onany

board,andasksomeone

within20metresofthat

cardhowthattaskserves

thepurposeofthe

company–inpar9cular,acustomer.

Page 26: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair 1. Management

4. Agility

2. Resilience

Bouncebackability & Recovery. Grit Longevity People + System of Work + Place.

3. Invention

Inventorship Combinations

Rolls up into broader organisational capability.

Makes it a safe environment for experimentation.

2. Resilience

Page 27: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

Science08Jun2018:Vol.360,Issue6393,pp.1116-1119DOI:10.1126/science.aas8827

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System of Work

Lean & Agile methods Squads

Planning Visualisation

People Purpose Culture

Engagement Organisation

Values

Workplace Team neighbourhoods

Walls

Page 29: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair 1. Management

4. Agility

2. Resilience

3. Invention

Inventorship Combinations

Makes it a safe environment for experimentation.

3. Invention

Page 30: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

@ghammadi

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Page 32: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Loop of

despair 1. Management

4. Agility

Good factory operations Hardwire the customer’s voice.

Be responsive to change. Value, flow and waste focus.

Kaizen commitment. Test & Learn.

2. Resilience

3. Invention

4. Agility

Ensure your ideas find a place to be owned and executed.

Page 33: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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CULTS

Page 35: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

Workplace design

Dunbar Limits

Big Idea

Stable teams

Standups Inceptions

Individuallevel Teamlevel Organisa9onlevel

Technicalprac9ces–building

prod

uctsand

so_w

are

Humanfo

cus–

building

peop

leand

team

s

Work Visualisation

Multi-Disc teams

TDD Continuous Deployment

Clear Product Owners

Prioritisation

KeyelementsofREA’sproduc9onsystem(howtheworkworks)

Retrospectives

Showcases

Pair programming

Measurement

VSM

TOP 6

Failure demand

Control Charts

Metrics driven development

Self-selecting teams

Human Dignity

Cynefin

DevOps

Meetups

Training & Mastery

Squads

Guilds

Cloud tools

Hack Days

Consumer Testing

Cascading goals

Genchi Genbutsu Kaizen for

waste

Kaikaku for innovation

Community involvement

Code Reviews

Agile Architecture

Tech Debt control

Estimation

Conferences for education

Feedback 1:1

Coaching

Oobeya

Servant Leadership

Gemba

Andon

Lean Coffee

TOC

Sustainable pace of work

WEAK

Sense of challenge Face to Face

comms

WIP Limits

Stories

Spikes

Eliminate Fear

Remote teams

MIXED

Page 36: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

Visualisedwork

Priori9sedwork

Ownedwork

Dailyconversa9on

Reflectonthesystemofwork

Page 37: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

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Page 38: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 39: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

39

Loop of

despair 1. Management

Organisational health Strategy, purpose, values. Organisation structure. Productivity. Building diversity of thinking Building scale and managing growth

4. Lean & Agile Operations

Good factory operations (4S) Hardwire the customer’s voice.

Be responsive to change. Value, flow and waste focus.

Kaizen Test & Learn.

2. Resilience Individual, team and organisation Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

3. Invention

Causes growth, and the need to re-evaluate the management model…

Rolls up into broader organisational capability. Makes it a safe environment for experimentation.

Agile is the last thing you need.

Ensure your ideas find a place to be owned and executed.

Page 40: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

1995 2000 2005 2010 2015 2020

Theeraofpropertysearch Theeraofpropertymatch

Thepropertybusinesslandscapetothe2020s–fromsearchtomatch

Predictableregularbusinesscyclesrunbybureaucracies.

Theriseofthewebleadstoglobalmarkets,unpredictable,shortcyclesofbusinessandneworganisa=ons– incstartups

Wetypedourpropertysearchesintoakeyboard

Wesearchedbytouchingthescreenonamobiledevice.

Weaskourdevicesforinforma=on–someispushedtousbyalgorithms.

Propertyrelateddataispushedtousonwearabledevicesbasedonknownneeds

VUCALIFE

DATAbecomesthenewoil

Vola9lityUncertaintyComplexityAmbiguity

Organisa=onsbegintochangeshape–globalgiantsgetfocusedonprofitable,localmarkets.Agilitybecomesakeycapability.

Page 41: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

1995 2000 2005 2010 2015 2020

Theeraofpropertysearch Theeraofpropertymatch

Thepropertybusinesslandscapetothe2020s–fromsearchtomatch

Predictableregularbusinesscyclesrunbybureaucracies.

Wetypedourpropertysearchesintoakeyboard

Wesearchedbytouchingthescreenonamobiledevice.

Weaskourdevicesforinforma=on–someispushedtousbyalgorithms.

Propertyrelateddataispushedtousonwearabledevicesbasedonknownneeds

VUCALIFE

DATAbecomesthenewoil

Vola9lityUncertaintyComplexityAmbiguity

Organisa=onsbegintochangeshape–globalgiantsgetfocusedonprofitable,localmarkets.Agilitybecomesakeycapability.

Theriseofthewebleadstoglobalmarkets,unpredictable,shortcyclesofbusinessandneworganisa=ons– inc

startups

Page 42: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.
Page 43: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

DALTON’SASPIRATIONALAGILEAXIOM

“BecauseIheardtheywereso

agile”

AgileAustralia,2028

Page 44: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

DALTON’SASPIRATIONALAGILEAXIOM

“BecauseIheardthemanagers

wereawesome”

AgileAustralia,2028

Page 45: Agile is the last thing you need.agileaustralia.com.au/2018/slides/agileaus-2018-nigel-dalton.pdf · Bouncebackability & Recovery. Grit and Longevity People + System of Work + Place.

AdaptedfromRichardThaler&CassSunstein,Nudge:ImprovingDecisionsAboutHealth,WealthandHappiness(NewHavenCT;YaleUniversityPress,2008)

MikeBulajewskiessayh$p://www.westspacejournal.org.au/ar9cle/the-agile-union/

1.  UniversityofPennsylvaniaar9cle:h$ps://www.asc.upenn.edu/news-events/news/research-finds-9pping-point-large-scale-social-change

2.  PublishedResearchPaper:h$p://science.sciencemag.org/content/360/6393/1116.editor-summary($30)

h$ps://a16z.com/2016/08/20/why-so_ware-is-ea9ng-the-world/

h$ps://www.businessinsider.com.au/malcolm-turnbull-disrup9on-is-our-friend-2015-9