Agent Studio Website Connect on social media! Watch ... · Connect on social media! Watch Training...
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Agent Studio Website Representative: Seyi Akinnaso Connect on social media! Watch Training Video A little about them Agent Studio and the Agent Studio Marketing Center are a website and email marketing platform built for today’s travel professional. Be sure to ask them about: ● Their different pricing tiers and inclusions ● How their Marketing Center Works ● What vendors they work with ● How their online booking system works ● Where the automated destination and special content pulls from AIG Travel Insurance Travel Guard Insurance Representative: Kelly Sanchez Connect on social media! Watch Training Video A little about them With so many types of insurance available for agents to recommend to their clients from vendor insurance to 3 rd party insurance like Travel Guard how can you as an agent best equip yourself to present to your client options that work for them, and options that protect you? Be sure to ask them about: ● Travel Guard desktop program for EASY QUOTING (EZTips…a super easy install). ● Importance of who to email the quote to. ● How to easily lay out the differences between supplier insurance and 3 rd party insurance like Travel Guard. ● How they price children, adults and seniors. This is VERY important to understand. Specifically children pricing.
Transcript of Agent Studio Website Connect on social media! Watch ... · Connect on social media! Watch Training...
Agent Studio Website Representative: Seyi Akinnaso
Connect on social media!
Watch Training Video
A little about them Agent Studio and the Agent Studio Marketing Center are a website and email marketing platform built for
today’s travel professional.
Be sure to ask them about: ● Their different pricing tiers and inclusions ● How their Marketing Center Works ● What vendors they work with ● How their online booking system works ● Where the automated destination and special content pulls from
AIG Travel Insurance Travel Guard Insurance Representative: Kelly Sanchez
Connect on social media!
Watch Training Video
A little about them With so many types of insurance available for agents to recommend to their clients from vendor insurance to 3 rd party insurance like Travel Guard how can you as an agent best equip yourself to present to your client options that work for them, and options that protect you? Be sure to ask them about:
● Travel Guard desktop program for EASY QUOTING ( EZTips …a super easy install).
● Importance of who to email the quote to.
● How to easily lay out the differences between supplier insurance and 3 rd party insurance like Travel
Guard.
● How they price children, adults and seniors. This is VERY important to understand. Specifically
children pricing.
Allianz Insurance Representative: Mike Howell
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A little about them There are so many types of insurance available for agents to recommend to their clients from vendor
insurance, to 3 rd party insurance. Allianz can help you as an agent best equip yourself to present to your
client options that work for them, and options that protect you.
Be sure to ask them about: ● The Alliance desktop program for EASY QUOTING called Agent Max. How do you get it installed
● The importance of how /who to email the quote to.
● How to easily (if easy is possible) understand the differences between supplier insurance and 3 rd
party insurance like Allianz.
● How they price children, adults and seniors. This is VERY important to understand. Specifically
senior pricing.
All Inclusive Hard Rock Hotels Representative: Carissa Sticha
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A little about them Sell it like you mean it! Did you know that Hard Rock Hotels under the AIC Hotel Group umbrella earn your
clients resort credits that can be used towards the cost of their destination wedding, spa treatments,
excursions etc.?
Be sure to ask them about: ● Hard Rock’s Amplified Reward Program (who doesn’t like free $$$’s).
● How to best explain the resort credits and use them, and their marketing toolbox.
● How do you find out about their concert series and invitations for your guests to attend?
American Society of Travel Agents (ASTA) Representative: Jenifer Camel
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A little about them The strength of the travel industry is in the hands of travel agents, and ASTA is our voice.
Be sure to ask them about: ● Joining ASTA, if you are an independent contractor, employee or owner it doesn’t matter. Travel is
YOUR industry please support the organization that supports and protects our travel businesses.
● What special program do they have for independent contractors and what is the cost?
AMResorts Representative: Christie Gonzalez
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A little about them Ok if for no other reason stop and ask Christie about their newest resort opening, but make sure you have a
couple hours! AMResorts are popping up all over and Christie is the person to help navigate their new
resorts, renewed resorts, and upcoming resort openings. Secrets, Dreams, Breathless, Zoetry, Sunscape
and NOW resorts. Throughout the Caribbean & Mexico.
Be sure to ask them about: ● The benefits of becoming a Master Agent?
● Groups Gathers & Getaway program for your wedding couples (if you don’t know, you might just be
missing a sale).
● What does registering my bookings me to mean, oh and for the client?
● How can I order special items for my guests?
● What’s going on in Jamaica?
Apple Vacations Representative: Cindy Webster
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A little about them They are part of the Apple Leisure Group. The opportunity through Apple to sell non-stop vacation flights
from various gateways the US to Mexico and the Caribbean is extraordinary!
Be sure to ask them about: ● Agent Café and the benefits to checking it often. Group EZ program offers exceptional opportunities
for group bookings when using it for your clients.
● Especially ask about their Independent FAM opportunities.
● Charter air? Do they offer it, and out of what cities?
Aruba Tourism Board Representative: Kim Riddle
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A little about them On the outskirts of the hurricane belt in the Southern Caribbean, Aruba offers the opportunity to talk
“weather security” for your clients. The wind might disturb your hair for the day (great excuse not to have to
fix it), but it’s the perfect opportunity to talk windsurfing!
Be sure to ask them about: ● All the unique opportunities on the island like their Honeymoon Packages and their dine around the
island opportunities. Ask her.
● How to become a Aruba expert and the perks.
● How do hurricanes work into the Aruba opportunity?
Barcelo Hotels & Resorts Representative: Debbie Seeler
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A little about them Definitely stop by to meet our new area Barcelo rep! The Barcelo has “shaken” it up in the last couple years
with swim-out suites and higher levels of service opportunities for your clients on resort. Multiple
opportunities for price points for your clients within one complex is a super advantage for your destination
weddings and for clients traveling in groups.
Be sure to ask them about: ● The wedding packages
● How to check and book wedding dates and times.
● Which of their resorts have those beautiful swim-out suites !
● How do their resort exchange privileges work
Bloomington Visitors & Convention Bureau/ Mall of America
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A little about them Bloomington provides visitors a dynamic mix of first-class attractions, vibrant restaurants and over 40
convenient hotels. Experience the new north expansion, plus the unique valet service at MOA®.
Be sure to ask them about: ● Things to do in and around Bloomington
● Group deals & packages
● Meeting & Incentive group ideas
● What they can help with and offer your groups
Blueprint Financial Representative: Jesse Eiynck
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A little about them How exciting can retirement planning be? Maybe not so much now, but if you do it right now, SUPER
EXCITING when you are ready to retire. Self-employment in and of itself presents its own problems when it
comes to saving and planning, but don’t let that stop you.
Be sure to ask them about: ● Ideas on how you can plan and begin or maybe for some of you enhance your retirement plan.
● What are some unique ideas for self employed people when it comes to saving to help them keep on
track?
C&H Consolidators Representative: Sharon Pendergast
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A little about them TripPro is one of the easiest air booking tools I have seen. Within the C&H TripPro booking tool, you will be
able to see published and consolidator airline pricing. Booking with a known and respected air consolidator
is imperative when it comes to a smooth travel experience for your clients.
Be sure to ask them about: ● The easy signup process for the TripPro booking tool along with a demo of how it works!
● Is TripPro just for consolidator bookings?
● Do your clients still earn miles, seats, all those great frequent flier things they want?
Carey International Representative: Tim Gregory
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A little about them For your corporate clients, wedding couples, VIP’s, or for that matter anyone. Carey International is all
about delivering custom transfers options for your clients.
Be sure to ask them about: ● Their drivers.
● Who they are and how do you book them.
● Can you add additional items, like flowers in the limo?
● How are clients notified who and where there driver will be? Where is the driver?
Carnival Cruise Lines Representative: Scott Vecrumba
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A little about them Carnival has certainly come of age when it comes to their product offerings. Outdoor dining on their ships is
just the start. Are you signed up for Carnival Passport?
Be sure to ask them about:
● The outdoor dining experiences on their new ships for not only for casual dining, but also for upscale
cuisine.
● Ask Scott about Carnival Passport and what it can do for you.
● Concerts on CCL, ask Scott where to find who is performing and on what ship/dates.
Celebrity Cruises Representative: Allycia Auxier
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A little about them Celebrity broke through into the all-inclusive market by adding their Go Big, Go Better, Go Best promotions!
Finally a way for agents to earn BIG, BETTER, BEST when selling cruises. Sell this promotion earn MORE!
Be sure to ask them about: ● A full perspective of these promos.
● How they can affect the ability to upgrade your clients to those Concierge Class suites!
● What are the levels of the GoBig, GoBetter, GoBest promotion.
● Is the GBGBGB program for all ships all sailings?
● Ask her about her new bundle of love!
Classic Vacations Representative: Kyle Brock
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A little about them Classic Vacations gives agents a unique way to book Scenic River Cruises and earn higher commission.
Classic offers land vacations to various destinations such as: Europe, Mexico, Caribbean and Australia.
They also have other destinations as well. They offer a great opportunity to booking the pre and post hotel
stays for your cruise clients along with of course a full vacation experience!
Be sure to ask them about: ● Classic’s Royalty Reward program. ● Their interactive and traditional brochures all found in their site. ● What are some of their speciality areas of the world ● Do they do villa rentals?
Collette Tours Connect on social media!
A little about them Collette is a tour operator with travelling opportunities for clients both abroad and within the United States. Be sure to ask them about:
● How big are their groups normally?
CIE Tours Representative: Roger Kraemer
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A little about them Ireland, Scotland and Britain are their speciality! Whether you are an expert in any of these countries or a
“newbie” a call to CIE will give you the tools to look like an expert to your clients.
Be sure to ask them about: ● Ask about some of their very unique tours.
● Ask about “taste” of Scotland and Ireland (with a little whiskey too).
● Do they offer Chauffeur-Drive, or Go-As-You-Please independent options.
Delta Airlines Representative: Tim Frederick
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A little about them Tim is only able to be at the Saturday evening event. Please seek him out and take a moment to thank him
for sponsoring our evening with so many wonderful giveaways.
Be sure to ask them about: ● The importance of ticketing Delta through SmartPoint, GDS, nuTravel @ TQ. Those complimentary
seat upgrades can’t be beat and are exclusive to TQ’s ARC #.
Delta Vacations Representatives: Nancy Maupins & Rick Jacobs
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A little about them Nancy and Rick are the dynamic Delta Vacations Duo. Rick was just added specific and new to TQ. Rick is
our inside, go to person. He’s familiar with TQ agents, and it’s his job to make sure that everyone gets those
great promotions that are specific to their market. In addition to helping Nancy daily so we are all in the mix
on all things Delta Vacations.
Be sure to ask them about: ● Getting great air for your cruise and Europe clients, but you don’t need a hotel. How can you get the
great air pricing, frequent flier benefits for your clients, and commission for you?
● Ask to get on Rick’s list so you will know all things DLV for your area.
● What does Rick do? He’s new to the team, what is his role?
● Commissions on air
● Friends and family getaways, and what this means in rebates for your group leaders.
Doc Brander Representatives: Andy Lee & Beth Lee
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A little about them We have all struggled to brand travel documents, itineraries, quotes and sales emails to ourselves.
Rebranding takes time, it opens the door to agent error and leaves off in many cases those all-important
“hyperlinks”.
Be sure to ask them about: ● The power and professionalism that 5 seconds can deliver to your business.
● Ask them what travel vendors they support.
● If they don’t support a vendor you usually use, is their an option for you?
● An office with multiple emails has a unique challenge. If that’s you ask how DB handles that.
● If not all your months are as busy as the others, is DB versatile enough to meet those needs?
● Does DB only brand actual travel documents, or does it work for other travel related
communications like itineraries, quotes etc.?
● Can you add a link to your documents that would include CDC links, passport links, etc.?
Exclusive Group Travel Representative: Holly Sievers
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A little about them Don’t be fooled by the world GROUP in their company name. EGT does indeed do a great job with your
groups to the Caribbean and Mexico, but they also offer packages for all your travel clients from a single
traveler to your groups.
Be sure to ask them about: ● Their Group Together product for your smaller groups like families and weddings.
● Any EXCLUSIVE Agent Incentives they might have going.
● Ask Holly about their newest partner.
FlyOver America Connect on social media!
A little about them FlyOver America is a fully immersive experience that gives clients a glimpse of landscapes all over the USA. Be sure to ask them about:
● Group pricing ● Other locations (Canada)
Funjet Vacations Representatives: Kathy Mehring & Barb Trushenski
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A little about them Ok if you haven’t yet met Barb, she is dynamite, and will be working side by side with all TQ agents. She’s
new to Funjet, so stop by and meet her!
Be sure to ask them about: ● Their truly “flexible group” option, and of course their traditional groups.
● How payments are managed (you will be happy you did).
● Their amazing agent incentive. Are you signed up? If now how do you do it?
● If you sell or would like to know more about Blue Sky Tours, United Vacations and Southwest
Vacations ask how they are all related.
● Why when selling United Airlines it’s important for you to book United Vacations.
Globus Family of Brands Representative: Paul Christianson
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A little about them Avalon River Cruising (those wonderful floor to ceiling and wall to wall windows), Globus Tours, Monograms,
Cosmos, 4 different brands under one umbrella perfect option for your Europe clients.
Be sure to ask them about: ● Monograms and how it can work for your clients who want to travel independently but want a “life
line”.
● If you have potential clients looking for a specialty river cruise focusing on maybe wine, art, culture,
religion that’s a definite question for Paul, and yes, he does have a the perfect tour for your clients
who are on a bit of a budget.
● How can you get an MBA with Globus (what is their MBA)?
● Avalon education and a free cruise. What is this and how do you sign up? When do you have to sign
up by in order to earn a complimentary cruise?
Groupize Representative: Alisa de Gaspe Beaubien
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A little about them Absolutely the perfect tool for planning, booking and managing your groups. Whether they are destination weddings, school groups or maybe an incentive trip. If you have GroupIZE is definitely a tool you will want to become familiar with Be sure to ask them about:
● Can I book just 1 room? ● What about multiple credit cards, multiple room categories? ● How can they help you manage your groups for booking? ● Do they have a live booking tool, that plugs into GDS or hotel direct for block space? ● Can I send out an RFP for proposals? Does it matter the size of my group for this?
GoGo Vacations Representative: David Mostert
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A little about them GoGo Vacations covers the word, and covers the world in style. Air, hotel, transfers, tours, private car. What
are your client’s needs? GoGo is a one stop call. For those hard to find hotels that are showing sold out,
GoGo can be a lifesaver, and they are just a simple phone call away.
Be sure to ask them about: ● Their phone support line. I think the hours of their support line will surprise you.
● GoGo also has the perfect answer to all your client’s high end needs. Ask David to fill you in on GoGo
Cares too. GoGo Cares is concierge at the tip of your clients fingers!
● Do you know about their Worldwide traveler brand and who it caters to? If not ask David.
● Also don’t forget to ask about Back-Roads as well. Who is this brand perfect for?
Hahn Air Representative: Lynda Miller
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A little about them What is it about this “little airline” that EVERY GDS agent should know? Well, they can save your butt when
it comes to validating.
Be sure to ask them about: ● How many carriers you can validate on Hahn, and the guarantee you have in your pocket when you
do validate on them.
Holland America Line Representative: Lori Hart
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A little about them Unfortunately Lori is unable to make our meeting, after so much planning on both our parts, BUMMER.
Corporate HAL has her in Alaska over our meeting. Look for 5 webinars from TQ on HAL and all the
wonderful things about this great line that makes her perfect for your clients. Hey, check out their offering of
3-4 night cruises in Alaska, and the novelty of that. Lori and Bonnie did an Alaska webinar earlier in 2016.
Lori is unable to make our show, but is a huge sponsor for us. Check the TQ Rolodex for info.
Hurtigruten Representative: Karen Freundlich
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A little about them Hurtigruten is one of the most misunderstood cruise lines I can think of. After doing a TQ training with Karen
earlier this year I just knew that Hurtingruten is one of those travel vendors that everyone needs to know
about but very few of us can even pronounce! TQTraining with Karen Take a couple minutes to view our
training, you won’t be disappointed, AND you will be excited to meet Karen in person.
Be sure to ask them about:
● Some of their destinations, and the Northern Light guarantee is something you really want to know
about!
● Ask about the size of their ships, their guides and who besides cruise guests might also take
advantage of the ships?
● As her about the “old mail routes”.
● How often do they refurbish their ships?
● How do you even pronounce the name?
Lurie LLP (Accounting) Representative: Jay Elstad
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A little about them: Setting up your business from day 1 forward is what the perfect world is all about. So, does that mean if you
are days, weeks or even years in that you might just as well through in the towel when it comes to
accounting? No not at all. It’s never too late to rearrange, reconfigure, and readjust if that’s what needs to
be done.
Be sure to tell them about: ● Where you are in your business journey when it comes to accounting. Ask Jay if you are too far
along to be “saved”. Is it ever too late?
● What does a good accounting path look like?
● If you want to become more organized, will what you do today affect what you did last year?
Magnum Tours Representative: Cheryl Chivers
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A little about them If you are looking for a company that knows Belize with truly one-of-a-kind vacation experiences built
specifically for your client, you definitely want to stop and meet Cheryl.
Be sure to ask them about: ● Did you want to add luxury to Belize? Ask Cheryl if she can help.
● What do they do when it comes to your clients? Air? Hotel? Transfers? Excursions
● How long have they been in business
● Where are they located? (this might surprise you)
Molecule Marketing Representative: Molly Nicholson
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A little about them Molly is all about social media and marketing. She is your perfect partner when it comes to making your
Travel Leaders Agent Profiler pop out on Google search. Stop by and talk with Molly
Be sure to ask them about: ● Agent Profiler and how she can help you through all parts of Agent Profile, or with just a couple
items.
● Helping you with your social media links. TQ Forum Link Agent Profiler Results check out these TQ
Forum posts to be ahead of the game in your conversation with Molly.
Norwegian Cruise Line Representative: Lisa Ertmann
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A little about them The Free at Sea, all-inclusive promotion option with NCL might just be perfect for getting those land
vacationers who love the All Inclusive option aboard an NCL ship! Learn how to recognize and sell this
promotion and your commissions increases and your client offerings double.
Be sure to ask them about: ● The Free at Sea, all-inclusive promotion option with NCL might just be perfect for getting those land
vacationers who love the All Inclusive option aboard an NCL ship!
● Learn how to recognize and sell this promotion and your commissions increases and your client
offerings double.
● NCL & Hawaii what’s the big deal and what’s the BIG sale right now?
Paradisus Resorts Representative: Romance Manager
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A little about them If you care for wedding couples in the Caribbean and Mexico, Paradisus resorts is a must to have in your file
cabinet of hoteliers who specialize in romance.
Be sure to ask them about: ● Their wedding inclusions, how to guarantee quickly and easily the wedding date and time.
● The resort within the Paradisus called the Reserve, perfect for those high touch clients, offering
1-2-3 bedrooms. Oh, do they have swim up suites? I don’t know, you are going to have to ask! Get
ready to be WOW’d by all the levels of service she will have to talk with you about.
PinSIGHT Representative: Veronique Deblois
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A little about them PinSIGHT is a Travel Leaders product. Talk about an easy booking tool that allows agents to book rates that pull from many different sites, along with the Travel Leaders negotiated rates and the Hotel Select Program.
Be sure to ask them about: ● Current, exclusive TQ program and a chance to win $250/month.
● Ask they what sites they currently pull rates from, and what that means to you.
● Can you add a markup to the booking? I am sure if you ask, they will tell you.
Princess Cruises Representative: Joe Seeb
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A little about them Princess cruises not only sails the world, but sails the world in style. Cruising can offer a unique view when
traveling to Asia, the South Pacific, Alaska, Europe, Panama Canal or how about a World Cruise?
Be sure to ask them about: ● The Princess difference in Alaska. ● Also ask how taking the time to educate yourself on Princess, through the Onesource Academy will
give you the opportunity to sail on one of their ships once you have graduated. He’s also got a “sister” company to talk with you about, maybe you’ve heard of them, Cunard?
● Ask Joe what the TQ Princess sales are about and how they benefit you
Puerto Rico Tourism Company Representative: Suzanne Rodriguez
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A little about them The most recognizable city in Puerto Rico is San Juan known for her cruise port and for Old San Juan. There
is so much more to Puerto Rico, and visiting with Suzanne should be your first stop when it comes to
discovering this beautiful island.
Be sure to ask them about: ● Easy access for US Citizens craving a Caribbean island but not holding a US passport. They offer a
Travel Expert course you can take as well, and Suzanne has all the information you need on how to
register and what your benefits are for you and your clients.
Rocky Mountaineer Representative: Balinda DeSantis
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A little about them A Rocky Mountaineer vacation is the perfect pre or post to an Alaska cruise. Travel through the Rocky
Mountains not only in style but on a Rocky Mountaineer, you travel back in time! Definitely a bucket list item!
TQ Rocky Mountaineer training (webinar) viewed ahead of time will arm you with all the necessary
information on this great vendor to take full advantage of your time with Balinda. My personal favorite? The
tour of the restroom on the train!
Be sure to ask them about: ● How do their trains work for handicapped? ● Do you sleep on the train if it’s a 5 day trip? ● Private car for potential destination weddings, incentives, or meetings, interested? Ask. ● How is luggage handled from the train to hotels? ● How is viewing in their domed car, specifically how much of the dome is clear? ● What different plans do they have GOLD Leaf etc.
RIU Hotels & Resorts Representative: Nova-Lee Black
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A little about them One brand, many different levels for your clients. Once you understand the Riu Resorts it’s easy to make
recommendations to your clients.
Be sure to ask them about: ● What’s new when it comes to dining at the Riu Resorts.
● How to confirm and book wedding dates, locations and times. Don’t forget the Riu Partner program
(great way to earn stays).
● The Riu Las Americas and what’s up with that beautiful resort!
● The Riu Partner Club is your ticket to visiting a Riu just join and register your guests. What’s in it for
you?
● Can you exchange between resorts?
Royal Caribbean Representative: John Winters
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A little about them Royal Caribbean has a ship, and cabin or suite category perfect for your client.
Be sure to ask them about: ● The University of WOW! Your ticket to training and certification can be found there. Did you know
RCCL has an Autism Friendly Program? Did you know they have other great courses on line to help
you build your expertise? John does, just ask him!
Saint Lucia Tourism Board Representative: Ingrid Stewart
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A little about them Become a Saint Lucia Expert through the education offered by the board of tourism. The Grand Piton on
Saint Lucia is a beauty to behold.
Be sure to ask them about: ● The benefits of becoming a Saint Lucia Expert. Find out how to perfectly describe the island to your
potential clients.
● The romance, adventure, seclusion and family resort offerings the island has to offer.
Sandals & Beaches Resorts Representatives: Chad Krueger & Dawn Bolte
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A little about them For more than thirty years, Sandals has perfected the romantic resort experience for couples, earning a worldwide reputation as the place where "love is all you need" and you don't need to worry about a thing! A total of 15 Sandals Resorts located throughout the Caribbean including Jamaica, Bahamas, Grenada, Barbados, Antigua and Saint Lucia. Each offers stunning beachfront settings, luxurious accommodations and many features that make up the Sandals experience. The one thing about Sandals always something new!
Be sure to ask them about: ● “what’s new”? Which resort is being updated, anything over the water we need to know about?
Don’t forget to have Chad update you on the TA portal and all things marketing, social media, and
client registration that can be found in the site.
● Why you need to register your bookings as soon as you make them!
● How to earn a complimentary stay.
Sun Country Airlines & Vacations Representative: Jennifer Lien
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A little about them Sun Country Airlines and Sun Country Vacations are definitely your clients ticket to fun and sun.
Be sure to ask them about: ● Which cities Sun Country departs out of.
● Their great group product, and the benefits both you and your clients can receive for booking this
brand.
● If Sun Country isn’t specific to your main departure city are they a vendor you don’t need to stop and
meet? NOT at all, their land product might just be what you are looking for. Ask Michaela she will fill
you in.
The British Virgin Islands (BVI) Representative: Hazel Penn
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A little about them The trick to understanding the British Virgin Islands is recognizing the ‘s’ at the end of the word island. There
is more than one, and they each have something unique about them. Tortola, Virgin Gorda, Anegada, Jost
Van Dyke might just be the perfect getaway for your client.
Be sure to ask them about: ● How do you get from one island to the other? Better yet, how do you get to the BVI.
● What makes the BVI so unique.
Tourism Australia Representative: Karen Stotz
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A little about them When you consider the size of Australia, it should not surprise you that it has more than one climate zone,
and many, many different options for your client. Bonnie did a webinar on Australia with Karen in late July of
2016. Do yourself a favor and view the video before TQNM16, it will help you narrow down the 1,000
questions you have on Australia to just under 499!
Be sure to ask them about: ● The Aussie specialist program and what the benefits of the program are to you. Maybe a visit to
Australia is right around the corner for graduates.
Travel Bound Representative: Mary Grimes
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A little about them Travel Bound is famous for offering travel services, transfers, guides, pre and post cruise options, airline
clubs and more. When you need those additional things to WOW your client, Travel Bound might just be the
perfect vendor for you!
Be sure to ask them about: ● All things Travel Bound.
● How would you use Travel Bound for your cruise clients?
● What elements does Travel Bound have that could help you put together your FIT’s
● What continents do they operate on?
Travel Impressions Representative: Faith Babbitt
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A little about them A division of The Apple Leisure Group, Travel Impressions offers great buying power. Their original basis
was on the East Coast. Now they serve many gateways and various destinations.
Be sure to ask them about: ● What makes Travel Impressions perfect for agents who have client’s traveling out of the East Coast
cities and the types of accommodations they offer.
● Do they have a great agent incentive program. How do you sign up for it?
Travel Leaders Representatives: Ken Ellis, Carrie Brandt, Veronique Deblois
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A little about them So many great programs to help build your business, educate yourself on vendors and offerings. TQ is a member of Travel Leaders franchise group.
Be sure to ask them about: ● Agent Profiler, what’s the cost
● What do I get out of it?
● How easy is it to get mine up?
● Destination Wedding Training, do they have one I could take?
● What resources does TL have for me in selling destination weddings?
● I want to learn about and become a specialist in Luxury Travel, can TL help me?
● I want to learn About Active Adventure travel, can TL help me?
● I want to become Leisure Travel Specialist, is there a class for that?
● I might be interested in Corporate Travel, does TL have a program for me?
● What kind of class might you find in the LMS? Where is the LMS? What is the LMS?
● What are some of the programs IC’s love most about Travel Leaders.
● Where does pinSIGHT fit in here?
Travelport Cruise & Tour Representatives: Beth Johnson, Noel Fitzgerald, Bob Thomas & James Horvath
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Watch Training Video
A little about them Travelport Cruise and Tour is a product that all agents should have in their base of knowledge. TPC&T helps
to sort through all the cruise lines at once. No shopping from one site to another. Everything in one place is
what TPC&T is all about!
Be sure to ask them about: ● Does TPC&T compare all lines at once?
● Can I book and put payment on in their site?
● If I have a concern with a cruise can I call the cruiseline direct to get help?
● If the cruise line changes say a cabin assignment for me, do they take it over and it disappears out of
TPC&T?
● Do group rates show in TPC&T?
● Are packaging opportunities available that are specific to Celebrity, Princess & NCL through TPC&T?
● Can I email quotes to clients?
● Can I manage my cruises booked both in TPC&T and booked with the cruiseline direct all show in
TPC&T?
Travelport Smartpoint Representatives: Beth Johnson & Noel Fitzgerald & Bob Thomas
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A little about them Finally an air/hotel/car booking tool that’s perfect for all travel professionals with TQ. This point and click
environment is exactly what you’ve been waiting for!
Be sure to ask them about: ● How powerful the tool is. Book your Delta air tickets through Smartpoint, and upgraded seats are
just a click away (and complimentary). Do you need to compare and shop to find the best rates?
Ask Beth how to do this.
Travel 2 Representative: Ward Reid
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A little about them Travel 2 is your ticket to booking the South Pacific, New Zealand, Australia and more
Be sure to ask them about: ● The best places for your client to stay, and what is the best way to get there.
● Islands in the Sun, and their air programs.
Xcelerator Representative: Lynn Clark
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A little about them Looking for a CRM, full management tools for payments and itineraries. that in the very near future will
integrate with other vendors. Contains customer engagement tools and business management tools as
well.
Be sure to ask them about: ● How the dashboard works when it comes to managing your day and your clients.
● Can I upload my own logo?
● What is the cost per month?
Vacation Express Representative: Alicia Rose
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Watch Training Video
A little about them If you have clients traveling out of the South East part of the country Vacation Express is definitely a supplier
you want to understand. Their vacation air packages are a definite must to understand for all of us
Be sure to ask them about: ● Their air vacation charters, and what cities they fly out of?
● Do they have an agent incentive program?
● What is their unique program when booking hotels that rewards agents?
