AFTER COVID-19: What Stays, What Goes?...AFTER COVID-19: What Stays, What Goes? May 14, 2020 CENTER...

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AFTER COVID-19: What Stays, What Goes? May 14, 2020 CENTER FOR CONNECTED HEALTH POLICY (CCHP) is a non-profit, non-partisan organization that seeks to advance state and national telehealth policy to promote improvements in health systems and greater health equity. Mei Wa Kwong, JD, Executive Director, CCHP

Transcript of AFTER COVID-19: What Stays, What Goes?...AFTER COVID-19: What Stays, What Goes? May 14, 2020 CENTER...

Page 1: AFTER COVID-19: What Stays, What Goes?...AFTER COVID-19: What Stays, What Goes? May 14, 2020 CENTER FOR CONNECTED HEALTH POLICY (CCHP) is a non-profit, non-partisan organization that

AFTER COVID-19:What Stays, What

Goes?

May 14, 2020

CENTER FOR CONNECTED HEALTH POLICY (CCHP)is a non-profit, non-partisan organization that seeks to advance state and national telehealth policy to promote improvements in

health systems and greater health equity.Mei Wa Kwong, JD,

Executive Director, CCHP

Page 2: AFTER COVID-19: What Stays, What Goes?...AFTER COVID-19: What Stays, What Goes? May 14, 2020 CENTER FOR CONNECTED HEALTH POLICY (CCHP) is a non-profit, non-partisan organization that

DISCLAIMERS• Any information provided in today’s talk is not to be regarded as legal

advice. Today’s talk is purely for informational purposes.• Always consult with legal counsel. •CCHP has no relevant financial interest, arrangement, or affiliation with any

organizations related to commercial products or services discussed in this program.

CENTER FOR CONNECTED HEALTH POLICY

© Copyrighted by the Center for Connected Health Policy/Public Health Institute© Center for Connected Health Policy/Public Health Institute

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CENTER FOR CONNECTED HEALTH POLICY

© Copyrighted by the Center for Connected Health Policy/Public Health Institute© Center for Connected Health Policy/Public Health Institute

ABOUT CCHP• Established in 2009• Program under the Public Health

Institute• Became federally designated

national telehealth policy resource center in 2012

• Work with a variety of funders and partners

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CENTER FOR CONNECTED HEALTH POLICY

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CCHP PROJECTS

• 50 State Telehealth Policy Report

• Administrator National Consortium of Telehealth Resource Centers

• Convener for California Telehealth Policy Coalition

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CENTER FOR CONNECTED HEALTH POLICY

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NATIONAL CONSORTIUM OF TRCS

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CENTER FOR CONNECTED HEALTH POLICY

TELEHEALTH STATE-BY-STATE POLICIES, LAWS & REGULATIONS

Search by Category & TopicMedicaid Reimbursement• Live Video• Store & Forward • Remote Patient Monitoring Reimbursement

Private Payer Reimbursement• Private Payer Laws • Parity Requirements

Professional Regulation/Health & Safety• Cross-State Licensing• Consent• Prescribing• Misc (Listing of Practice Standards)

Interactive Policy Map

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As of September 2018CENTER FOR CONNECTED HEALTH POLICY

© Copyrighted by the Center for Connected Health Policy/Public Health Institute

EXISTING TELEHEALTH POLICY

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LOCATION

MODALITYPROVIDER

SERVICE

Much of the telehealth policy that exists revolves around reimbursement, what gets paid. The policy is further broken down into four general categories where there may be limitations.

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FEDERAL STATE (Most Common Changes)TELEHEALTH POLICY CHANGES IN COVID-19

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MEDICARE ISSUE CHANGEGeographic Limit WaivedSite limitation WaivedProvider List ExpandedServices Eligible Added additional 80 codesVisit limits Waived certain limitsModality Live Video, Phone, some srvsSupervision requirements Relaxed someLicensing Relaxed requirementsTech-Enabled/Comm-Based (not considered telehealth, but uses telehealth technology)

More codes eligible for phone & allowed PTs/OTs/SLPs & other use

MEDICAID ISSUE CHANGEModality Allowing phoneLocation Allowing homeConsent Relaxed consent requirementsServices Expanded types of services eligibleProviders Allowed other providers such as

allied health prosLicensing Waived some requirements

•DEA – PHE prescribing exception/allowed phone for suboxone for OUD•HIPAA – OCR will not fine during this time

• Private payer orders range from encouragement to cover telehealth to more explicit mandates

• Relaxed some health information protections

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What does the telehealth landscape look like in a post-COVID-19 world?

As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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POST-COVID-19 WORLD

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What’s likely to stick around or we see more of?➢ Reimbursement Changes➢ Expansion of originating site – The Home➢ Expanding the list of eligible providers➢ Expanding the list of eligible services

➢ Increased discussion on training/workforce development➢ Expanded deployment and use of the technology➢ Greater attention paid to the consumer/end user

As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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POST-COVID-19 WORLD

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➢ But questions/issues will need to be resolved➢ Privacy/HIPAA➢ Licensure➢ Connectivity/Broadband➢ Digital Divide

➢ Increasing pressure on health plans

As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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POST-COVID-19 WORLD

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As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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CA CONSUMER TELEHEALTH WEBSITE

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https://covid19.ca.gov/telehealth/

• Search function for health plans in your area that cover telehealth

• Nurse advice line• Contact information for issues

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As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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HHS TELEHEALTH WEBSITE

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https://telehealth.hhs.gov/

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➢ CCHP Website – cchpca.org▪ Telehealth Federal Policies - https://www.cchpca.org/resources/covid-

19-telehealth-coverage-policies▪ State Emergency Waivers/Guidances -

https://www.cchpca.org/resources/covid-19-related-state-actions➢ Subscribe to the CCHP newsletter at cchpca.org/contact/subscribe

As of September 2018CENTER FOR CONNECTED HEALTH POLICY

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CCHP

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877-707-7172cchpca.org CENTER FOR CONNECTED HEALTH POLICY

Mei Wa Kwong, JDExecutive Director, CCHP

Thank You!

© Center for Connected Health Policy/Public Health Institute

www.cchpca.org [email protected]