Aerotek Professional Services Information

Summary of Servicespresented to:

Aerotek at a Glance

› $2.8 billion in sales in 2008

› Parent Company, Allegis Group, $5.7 billion in sales

› Allegis Group is the 6th largest staffing company worldwide

› Established in 1983, Canadian Headquarters in Mississauga, ON

› More than 150 field offices

› Privately owned; non-franchised

› 3,600+ internal employees, 45,000+ contract employees

› Specializing in technical, professional and industrial staffing

› Contract, contract-to-hire and direct placement options available

› Locations:› Calgary, AB› Edmonton, AB› Kitchener, ON

› Vancouver, BC› Surrey, BC› Windsor, ON

› Mississauga, ON› Montreal, QC› Ottawa ON

• Founded in 1983

• Privately held, global, non-franchised

• Largest staffing firm in US

• $5.7 billion annual revenue in 2008

• More than 6,500 clients worldwide, serviced by 250+ field offices

• 50,000 employees globally

Information Technology and Communications

Engineering, Technical and Commercial

Services

Accounting, Financial & Banking

STEPHEN JAMES ASSOCIATES

Workforce Management SolutionsGROUP SERVICES

Parent Company

Integrated Sales and Marketing Services

MAJOR, LINDSEY & AFRICA Attorney Search

Consultants

Tier SuppliersOriginal Equipment

Manufacturers

Aerotek Automotive®

Tier SuppliersOriginal Equipment

Manufacturers

Aviation Manufacturing

Business AviationFederal AgenciesAirlines and Cargo

Aerotek Aviation®LLC

Aviation Manufacturing

Business AviationFederal AgenciesAirlines and Cargo

Architecture & EngineeringAerospace & Defense

ElectronicsManufacturingMedical Device

Aerotek CE®

Architecture & EngineeringAerospace & Defense

ElectronicsManufacturingMedical Device

Light TechnicalSkilled TradesGeneral Labor

Clerical

Aerotek Commercial Staffing®

Light TechnicalSkilled TradesGeneral Labor

Clerical

Civil EngineeringConstruction ManagementEnvironmental ConsultingRemediation/Field Services

Aerotek E&E®

Civil EngineeringConstruction ManagementEnvironmental ConsultingRemediation/Field Services

Power Generation & DeliveryPower ManufacturingPower Engineering

Oil & GasRenewable Energy

DOE

Aerotek Energy Services®

Power Generation & DeliveryPower ManufacturingPower Engineering

Oil & GasRenewable Energy

DOE

ScientificHealthcare

Clinical Research

Aerotek Scientific ®LLC

ScientificHealthcare

Clinical Research

Financial ServicesInsurance Services

Contact CenterHuman Resources



Aerotek Professional Services®



Aerotek Professional Services provides professional and administrative talent to customers in a range of industries.


Labor Categories Supported: Accounting and Finance Customer Service Marketing Purchasing Human Resources Billing/Credit/Payroll Claims and Mortgage Processing

HealthcareEnergy/UtilitiesElectronicsAutomotive

Financial ServicesInsuranceConsumer GoodsTelecommunications

ContactCenters

Customer ServiceInside Sales

CollectionsTeam Leads

Licensed/Registered AgentsWorkforce Traffic Analysts

Shared Service Centers

Loan ProcessorsClaims Processors

Medical Billing/CodingData/Order Entry

Payroll ProcessorsAP/AR Processing

Regional CorporateHeadquartersFinancial Services

AP/AR Payroll

Staff AccountingFinancial Analysts

PurchasingBuyer

Contract AdministratorAssistant/Clerk/Agent

Human ResourcesHR Generalist

Benefits CoordinatorRecruiters

TrainingMarketing/Sales

Legal

The most commonly placed skill sets are listed above.


Aerotek’s Value Proposition

You are part of a consultative partnership that delivers industry focused expertise. Our employees have made a personal investment in your complete satisfaction and our success. Our people are the reason Aerotek exists today.

You will work with professionals who follow a proven engagement process, known as Aerotek’s Perfect Fit Program. Our delivery model analyzes your goals and objectives while utilizing proprietary technology and niche recruiting to select an employee that is the right fit for you.

You should expect the highest level of performance when working with Aerotek. Our quality focus translates to a superior level of service. We measure our performance and, in turn, ensure the services we provide are delivered perfectly.

People.

Perfectly.

Fit.

Customer Analysis

Customer Analysis

Sourcing

Screening

Selection

Performance Monitoring

To identify the right employee for your position and environment, we first analyze your company and then develop a profile

Aerotek recruiters utilize local, niche and internet sourcing techniques to find the perfect candidate.

To ensure that “perfect fit”, we perform interviews, check references and administer skills testing to eligible candidates

Selection components include on-boarding documents, drug and background screens and orientation.

We continually monitor our performance and the performance of our employees.

Perfect Fit® Program

• Customer Culture and Mission

• Program Cost Analysis

• Labor Market Analysis

• Work Environment Evaluation

• Employee Shadowing

• Requirement Qualification

Phase 1: Customer Analysis

To understand who you are and how we can be your perfect fit staffing partner.



Local Sourcing - Employee Referrals

- Passive Job Seekers

- Community Events

Niche Sourcing - Diversity Resources

- Professional Organizations

- Targeted Advertising and Job Fairs

Internet - Thingamajob.com®

- Industry Job Boards

Recruiter WorkSpace: Aerotek’s national resume database contains more than 10 million records.

Phase 2: Sourcing

To locate candidates through the local community, niche resources and on the Web.


Success ProfilePhone InterviewIn-depth InterviewReferencesSkill Perfect Assessment

Phase 3:Screening

To identify the desired skills, experience and temperament critical to a successful placement.

On-boarding - Forms and Certifications

- Policies and Procedures

Compliance -Drug Screens

- Backgrounds Checks

- Security Clearances

Orientation - Realistic Job Preview

- First Day Introduction

Phase 4:Selection

To make an offer and ensure the candidate is capable of meeting the job requirements.



Phase 5: Performance Monitoring

To continually monitor our performance and the performance of our employees.

Continuous Communication

Perfect Fit SurveyKey Performance

IndicatorsExit References

Implementation

Project Management Methodology

Customer kickoff meeting Identify points of contactPerform facility reviewsDevelop communication plan

Formulate statement of workDefine timelinesCreate custom project plan

Office logisticsSupport operationsFulfillmentDevelop standard operating procedures

Review highlightsConduct wrap-up meetingTransfer management to Aerotek’s delivery team

Initiation

Planning

Execution

Transition

Aerotek Onsite®

Aerotek Onsite offers total hands-on recruiting, management and administration of your contract workforce. Our staffing industry experts provide daily supervision and coordinate the entire staffing program.

Aerotek’s on-premise program focuses on four components:

- Program Management - Performance Management - Recruiting - Administration

Advantages of Aerotek Onsite include:

Full-Service Program Management

Results-Driven Performance Management

Customer-Focused Recruiting

Complete Account Administration

Employee Advantage Program

Health and Other BenefitsMedical and Dental

Critical Illness Insurance

Accidental Death and Dismemberment

Affinity ProgramsAVIS Rental Cars and Hotels Discounts

Bell Mobility Cell Phone Package Discounts

RBC Insurance Discounts

Timekeeping Solutions

Aerotek Time & Expense- Web-based time capture and expense reporting

- Interactive Voice Response (IVR) component

Aerotek File Integration- electronic transfer of contract employees’ payroll information

- Excel based or system integration options

Kronos®

- time clock or web portal system options to track time and attendance

- associated fees apply

Teleform®

- contract employees will fax the timecard to a special toll-free number

- approved timecard data is electronically transferred to Aerotek’s payroll system

Valuing Diversity

Most Valued Partner ProgramAerotek partners with diverse suppliers to provide staffing and related services through our MVP program.

Aerotek’s commitment to diversity focuses on:-Recruiting Candidates -Supplier Diversity -Awareness and Outreach

Aerotek has been recognized as the:

Best Diversity Company 2008- Diversity Careers magazine

Most Admired Company 2007- U.S. Black Engineer and Information Technology magazine

Top Supporter of Historically Black Colleges and Universities 2007- U.S. Black Engineer and Information Technology magazine

Aerotek offers comprehensive reporting options, and our Customer Reporting Portfolio ensures that you receive accurate data in a timely manner.

Reporting Options

Aerotek currently offers the following types of standardized reports in our portfolio:

Spend Report

Attrition Report

Fill Ratio Report

Head Count Report

Advantages of Aerotek

Quality guarantee

24/7 support

Perfect Fit Program

Aerotek Onsite

Diversity Awareness

Technology Options

Employee Advantage Program

Local and Global Coordination

Aerotek’s Corporate Values

Drive for Results

Customer Focus

Integrity and Trust

Self Development

Valuing Diversity

Thank You

Aerotek thanks you for this opportunity to present our services to your

organization.

Aerotek Professional Services Information

Documents

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