Advisor.com Consultant's Corner: A trip down Gateway Lane Author Gregg A. Hinchman Company Hinchman...

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Consultant's Corner:Consultant's Corner:A trip down Gateway A trip down Gateway LaneLaneAuthor Gregg A. HinchmanAuthor Gregg A. HinchmanCompany Hinchman ConsultingCompany Hinchman Consulting

Session NumberSession Number


Introduction, Outline

Introduction Speaker A bit of Business

GWIA Best Practices Redundant/Highly Available Design

WebAccess Best Practices Redundant/Highly Available Design

GroupWise Exchange Gateway Best Practices

Summary


Introduction, SpeakerIntroduction, Speaker Gregg A. HinchmanGregg A. Hinchman

Self-Unemployed Consultant, Self-Unemployed Consultant, www.HinchmanConsulting.comwww.HinchmanConsulting.com

12+ years of GroupWise® Experience12+ years of GroupWise® Experience 6 years of Clustering experience6 years of Clustering experience Author:Author:

““Success with Clustering GroupWise 7” Success with Clustering GroupWise 7” www.TayKratzer.comwww.TayKratzer.com

Co-Author: Co-Author: ““Success with GroupWise Document Success with GroupWise Document

Management”Management” GroupWise Coolsolutions ArticlesGroupWise Coolsolutions Articles GroupWise Advisor Magazine ArticlesGroupWise Advisor Magazine Articles


Introduction, A bit of BusinessIntroduction, A bit of Business Topic Topic

We will discuss Best Practices for implementing We will discuss Best Practices for implementing GWIA, WebAccess and Exchange Gateways.GWIA, WebAccess and Exchange Gateways.

FormatFormat Discussion will be led with supporting examples Discussion will be led with supporting examples

given.given. QuestionsQuestions

Please hold until 'Question Breaks'Please hold until 'Question Breaks' Knowledge:Knowledge:

Advanced GroupWise 7Advanced GroupWise 7 OES Linux/NetWareOES Linux/NetWare

Related Sessions:Related Sessions: Consultant's Corner: GroupWise RedesignConsultant's Corner: GroupWise Redesign Success with Clustering GroupWiseSuccess with Clustering GroupWise


GWIA, Best PracticesGWIA, Best Practices Design Best PracticesDesign Best Practices

Its own domainIts own domain 2 GWIA's 2 GWIA's

Highly AvailableHighly Available Fault TolerantFault Tolerant

Special Purpose GWIA'sSpecial Purpose GWIA's POP3/IMAPPOP3/IMAP Internal ONLYInternal ONLY

The BorderThe Border 2 Points of Entry2 Points of Entry AntiSpam/AntiVirus Appliance -AntiSpam/AntiVirus Appliance -

GWGuardianGWGuardian DNSDNS


GWIA, Best Practices

Settings Best Practices Description -Provide Detail Network Address -HTTP Port and TCP Port Bind Exclusively Logging

'Logs' directory under the Domain Directory Verbose Please

Gateway Administrator Gateway Alias -Migrate them if possible



Settings Best Practice SMTP/MIME

Bind Exclusive Mailbomb -Set/Not Set Undeliverable Handling -Set/Not Set Message Formatting -Flat Forward Global Signature

POP/IMAP Access Control -Default Class -LDAP/POP3/IMAP -

On? Allow Rule Generated Messages?

Post Office Links -Client/Server with IP Address/DNS

/HOME switch



GroupWise| Network Address



GroupWise| Gateway Alias



SMTP/MIME| Settings



SMTP/Mime| Message Formatting



SMTP/MIME| Undeliverables


GWIA, Redundant/High Availability

An Example of Redundant GWIA Design


Planning, Question Break

Ask'em if you got'em!

?


WebAccess, Best Practices Design Best Practices WebAccess Agent

Its Own domain 250 to 500 users per Agent Disposable Gateway

2+ WebAccess Agents Highly Available Fault Tolerant

WebAccess Application Up to 1000 users 2 or more Highly Available Fault Tolerant

High Availability Fault Resilient Content Switches/DNS


WebAccess, Best Practices Settings Best Practice -Agent

Description -Provide Detail Network Address -HTTP Port and TCP Port Bind Exclusively Logging

'Logs' directory under the Domain Directory Verbose Please

Gateway Administrator WebAccess Maximum Threads Encryption Key -The key to redundancy for

WebAccess WebPublisher -Install or Not Install? Default Class -Agent Timeout Post Office Links -Client/Server with IP Address/DNS /HOME switch /LogDiskOn switch


WebAccess, Best Practices Settings Best Practice -Document Viewer Agent

No eDirectory Object -MUST use gwdva.dva configuration file

/IP /Port /addrspacename-{wa1dva} /maxworkers-10 -”suggested” Logging -can be set here -only if needed /http -To turn on the HTTP monitor port /httpPort -got to have a port number! /httpuser -need a user /httppw -and a password /temp -good as it is -but if you want you can point it

elsewhere


WebAccess, Best Practices Settings Best Practice -Application

Store in eDirectory Container -NOT a GW Domain GroupWiseProvider Object

Add All Agents for full redundancy Busy Search Time out

GroupWiseWebAccess Object Where the configuration file is The Upload Path Log Settings -Normal ok..but Verbose for Trouble Timeout for Inactive Sessions Change Password? Open Attachments in Native or HTML format?

Webacc.cfg # Application Administration Tool # Invoked on the URL # (e.g. http://<server>/gw/webacc?action=Admin.Open) Admin.WebConsole.enable=true Admin.WebConsole.username=gwadmin Admin.WebConsole.password=novell


WebAccess, Best Practices WebAccess Agent Settings


WebAccess, Best Practices WebAccess Agent Default Class


WebAccess, Best Practices WebAccess Agent Post Office Links


WebAccess, Best Practices WebAccess Agent Network Address


WebAccess, Best Practices WebAccess Application -GroupWiseWebAccess

Object


WebAccess, Redundant/High Availability WebAccess Application -GroupWiseProvider Object


WebAccess, Redundant/High Availability WebAccess Highly Available Design


Planning, Question Break

Ask'em if you got'em!

?


Exchange Gateway, Best Practices Best Practices

Install on the Exchange Server -does not have to be the 'main' mailbox server

Must Install the Addressing Components on all Exchange Servers with mailboxes for proper sync

Install into its own GroupWise Domain (EXCHDOM) -my name for it.

EXCHDOM should run on the Exchange server local to its EXCHGATE -The Exchange Gateway

You need the Novell Client AND ConsoleOne on the Exchange server -easiest way to manage it.

Active Directory with full administrator to the local servers -again easiest

eDirectory -Use an Admin equivalent -easiest. “Interact with Desktop” for MTA Screen -does not work for

Exchange Gateway screen Must set a “Run As” or in Startup as an application for

the 'screen'.


Exchange Gateway, Best Practices Exchange Gateway -Run As


Exchange Gateway, Best Practices Exchange Gateway -Optional Gateway Settings


Exchange Gateway, Best Practices Exchange Gateway -Screen


SummarySummary

Business AnalysisBusiness Analysis What can you afford?What can you afford? What can you do for 'free'?What can you do for 'free'? Audit the GroupWise SystemAudit the GroupWise System Adjust settings for optimal performanceAdjust settings for optimal performance Plan, Plan, PlanPlan, Plan, Plan Document, Document, DocumentDocument, Document, Document TrainingTraining Hire the ExpertiseHire the Expertise


New Slide Show Continued...New Slide Show Continued...

Update the footer of the Handout Master, which Update the footer of the Handout Master, which you can access by going to View-Masters-you can access by going to View-Masters-Handout MasterHandout Master

Begin adding slides with your content.Begin adding slides with your content. When finished, name the file as your session When finished, name the file as your session

number (for example XYZ301.ppt).number (for example XYZ301.ppt).


To base an Existing Slide Show To base an Existing Slide Show on this templateon this template

Copy the groupwise.ppt template onto your Copy the groupwise.ppt template onto your local drive, under MS Office\Templates\local drive, under MS Office\Templates\Presentation Designs directory.Presentation Designs directory.

Open the existing slide show in PowerPoint.Open the existing slide show in PowerPoint. From the Format menu, select Apply Design From the Format menu, select Apply Design Select the groupwise.pot template, and click Select the groupwise.pot template, and click

Apply.Apply.


Existing Slide Show Continued...Existing Slide Show Continued...

Your slides should be automatically updated to Your slides should be automatically updated to reflect the styles in this template.reflect the styles in this template.

If your title slide doesn’t reflect the new style, If your title slide doesn’t reflect the new style, delete it from your presentation. From the delete it from your presentation. From the Insert menu, select New Slide, choose Title Insert menu, select New Slide, choose Title Slide and update the session information, Slide and update the session information, author & company. author & company.

Continue adding slides with your content.Continue adding slides with your content.


Slide GuidelinesSlide Guidelines

To create a slide show with a consistent look To create a slide show with a consistent look that is easy for people to read (including people that is easy for people to read (including people in the back of the room), please follow these in the back of the room), please follow these guidelines. guidelines.

Your slides should emphasize key points.Your slides should emphasize key points. Max 9 lines per slideMax 9 lines per slide Max 9 words per lineMax 9 words per line


Slide Guidelines Continued...Slide Guidelines Continued...

Minimum font size for code Minimum font size for code == 20 points20 points End your slides 3/4 of the way down. Do not End your slides 3/4 of the way down. Do not

put important information in the bottom 1/4 of put important information in the bottom 1/4 of the slide.the slide.

Please do not change font style, size, and Please do not change font style, size, and color except for special purposes.color except for special purposes.

Use the defaults provided by the Use the defaults provided by the groupwise.pot template.groupwise.pot template.

When finished, name the file as your session When finished, name the file as your session number (for example XYZ301.ppt).number (for example XYZ301.ppt).


Working with Speaker NotesWorking with Speaker Notes

Speaker Notes give you a place to provide Speaker Notes give you a place to provide additional documentation or explanation to the additional documentation or explanation to the bulleted points on your slides.bulleted points on your slides.

To add or edit Speaker Notes, go to the View To add or edit Speaker Notes, go to the View menu and choose Notes Page. menu and choose Notes Page.

While in this view, you can only edit notes. To go While in this view, you can only edit notes. To go back to editing your presentation, double click on back to editing your presentation, double click on the slide or choose slide from the View menu.the slide or choose slide from the View menu.


Speaker Notes Continued...Speaker Notes Continued...

You can also add or edit Speaker Notes by going You can also add or edit Speaker Notes by going to the View menu and choosing Speaker Notes. to the View menu and choosing Speaker Notes.

While in this view, a small window will pop up on While in this view, a small window will pop up on your screen and you will be able to view and/or your screen and you will be able to view and/or edit your notes as you edit your slides.edit your notes as you edit your slides.

Your notes may be longer than the page size. Your notes may be longer than the page size. They will not be cut off during the file conversion They will not be cut off during the file conversion for the CD, but the text exceeding the page will for the CD, but the text exceeding the page will not appear in print.not appear in print.


Speaker Notes Continued...Speaker Notes Continued...

During the file conversion for the CD, speaker During the file conversion for the CD, speaker notes will become plain black text on a white notes will become plain black text on a white background. Any special formatting for this text background. Any special formatting for this text and/or text area will be lost.and/or text area will be lost.

When you finish adding and editing slides and When you finish adding and editing slides and speaker notes, name the file as your session speaker notes, name the file as your session number (for example XYZ301.ppt).number (for example XYZ301.ppt).


Final NoteFinal Note

When submitting your file(s), simply save your When submitting your file(s), simply save your PowerPoint presentation as instructed in previous PowerPoint presentation as instructed in previous slides.slides.

If submitting multiple files per session, please If submitting multiple files per session, please separate them in folders.separate them in folders.


ADVISOR SUMMITADVISOR SUMMIT Web Web UpdateUpdate Page Page

advisor.com/cte0710p.nsf/w/cte0710udadvisor.com/cte0710p.nsf/w/cte0710ud

This session WILL / WILL NOTThis session WILL / WILL NOThave updates.have updates.


Thank you!Thank you!

Please remember to fill out your evaluation.Please remember to fill out your evaluation.

Advisor.com Consultant's Corner: A trip down Gateway Lane Author Gregg A. Hinchman Company Hinchman...

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