January 8, 2009 Consultants Corner: GroupWise ® Best Practices from the Experts Gregg A. Hinchman...
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January 8, 2009 Consultants Corner: GroupWise® Best Practices from the Experts Gregg A. Hinchman Consultant Hinchman Consulting [email protected] om
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Transcript of January 8, 2009 Consultants Corner: GroupWise ® Best Practices from the Experts Gregg A. Hinchman...
January 8, 2009
Consultants Corner:GroupWise® Best Practices from the Experts
Gregg A. HinchmanConsultantHinchman [email protected]
© Novell, Inc.
2
Presentation Outline
• Introduction– Speaker
– Presentation Business
• Knowledge Transfer– Definitions
– Tools
• Best Practices– Design
– Agents
– System Operations
– Client Options
– Moving a GroupWise® Component
– Miscellaneous
• Summary
© Novell, Inc.
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Introduction: Speaker
• Gregg A. Hinchman– Self-Unemployed Consultant, www.HinchmanConsulting.com
– 11+ years of GroupWise® Experience
– 5 years of Clustering experience
– Author:> “Success with Clustering GroupWise 7”
» www.TayKratzer.com
> Co-Author: “Success with GroupWise Document Management”
> GroupWise Coolsolutions Articles -Consultants Corner
> GroupWise Advisor Magazine Articles
© Novell, Inc.
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Introduction: Presentation Business
• Topic – We will discuss Best Practices for implementing
and supporting a GroupWise® 7 system.
• Format– Discussion will be led with supporting examples given.
• Questions– Please hold until 'Question Breaks'
• Knowledge:– Advanced GroupWise 7
• Related Sessions:> TUT315 -How to build a Highly Available GroupWise 7 system
> BOF100 -Birds of a Feather: Business Continuity Clusters
> SP275 A Hands-on Approach to Implementing an Effective Email Retention Solution with GroupWise and GWArchive
> SP276 Successful Deployment Strategies to Tackle Email Compliance
© Novell, Inc.
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Knowledge Transfer
• Definitions– Best Practice
– Consolidation = Collapsing
– Move vs. Migrate
• Tools– ConsoleOne®
– Server Consolidation and Migration Tool Kit
– Monitor
– Onsite Admin Pro
– DNS/DHCP/SLP -GroupWise® is only as good as...
© Novell, Inc.
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Best Practices: Design
• Domains– Hub, Mesh, Mixed Topology
– Whats the WAN?
• Post Offices– Sizing -Users and 'On-Disk data'
– Post Offices per Domain
– Special Purpose Post Offices -DMS, Resources, etc.
– Security -HIGH, Intruder Detection
• Gateways– Usage -POP, IMAP, EMAIL, etc.
– Gateways per Domain
© Novell, Inc.
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Best Practices: Design
Demo CompanyExample of Different Domain Designs
Mesh Domain Design
Routing Domain Design Mix/Hybrid Domain Design
Key:
ConnectionTCP/IP
GWIA WebAccess DomainPostOffice
© Novell, Inc.
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Best Practices: Design
Demo CompanyExample of a Best Practice Domain Designs
Key:
ConnectionTCP/IP
GWIA WebAccess DomainPostOffice
WADOM1
WADOM2
WADOM3
WADOM5
WADOM6
WADOM7
WADOM4
WADOM8
IADOM1
IADOM2
IADOM3
PODOM1
PODOM2
PODOM3
PMDOM(Primary Domain)
Questions?
© Novell, Inc.
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Best Practices: Design
DMSPO 2
PODOM1
Specialty Post Offices
Demo CompanyExample of a Post Office Design
DMSPO 1
ResrcePO 1
DistListPO 1
OLDMAIL
BOXES
PODOM2
PODOM3
PO 1(1000 users)
PO 3(1000 users)
PO 7(1000 users)
PO 2(1000 users)
PO 4(1000 users)
PO 8(1000 users)
PO 5(1000 users)
PO 9(1000 users)
PO 6(1000 users)
PO 10(1000 users)
Key:
GWIA WebAccess DomainPostOffice
© Novell, Inc.
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Best Practices: Design
• Post Office Sizing
Messaging Utilization
Heavy Usage
Medium Usage
Light Usage
Mailbox Access Mode
Online GroupWiseClient Users
CachingGroupWise Client Users
WebAccess,POP3/IMAP/PalmAccess Users
700 - 1,000
1,000 - 1,500
1,500 - 2,500
2,000 - 3,000
3,000 - 5,000
5,000 +
N/A
N/A
5,000 +
© Novell, Inc.
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Best Practices: Design
Demo CompanyExample of Best Practice for GWIA
Key:
GWIA WebAccess DomainPostOffice
IADOM1
IADOM2
IADOM3
GWIA 1 GWIA 2 GWIA 3
TCP Port(Fault Tolerant)
TCP Port(Fault Tolerant)
GWGuardian
AntiVirus/AntiSpam
Filters
GWGuardian
AntiVirus/AntiSpam
Filters
Firewall
Internet
© Novell, Inc.
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Best Practices: Design
DMSPO 2
PODOM1
Specialty Post Offices
Demo CompanyExample Best Practice GroupWise System Design
DMSPO 1
ResrcePO 1
DistListPO 1
OLDMAIL
BOXES
PODOM2
PODOM3
PO 1(1000 users)
PO 3(1000 users)
PO 7(1000 users)
PO 2(1000 users)
PO 4(1000 users)
PO 8(1000 users)
PO 5(1000 users)
PO 9(1000 users)
PO 6(1000 users)
PO 10(1000 users)
Key:
GWIA WebAccess DomainPostOffice
WADOM1
WADOM2
WADOM3
WADOM4
WADOM5
WADOM6
WA1(500 users)
WA2(500 users)
WA3(500 users)
WA4(500 users)
WA5(500 users)
WA6(500 users)
WADOM7
WADOM8
WA7(500 users)
WA8(500 users)
IADOM1
IADOM2
IADOM3
GWIA1 GWIA2 GWIA3(POP/IMAP)
PODOM
(Primary
Domain)
Questions?
© Novell, Inc.
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Best Practices: Agents
• MTA– Descriptions
– Agent Settings> 2nd Priority Threads
> HTTP User
– Network Settings> IP vs. DNS
> Ports -Standard vs. non-Standard
– Logging> 'Logs' directory under the
Domain Directory
> Verbose Please
> Message Logging
– Scheduled Events -eDirectory™ User Sync
> Primary Only Please, unless. . .
– Configuration File> /Home-Volume:\directory
> /TCPINBOUND-600+
> /TCPTRUNKWIDTH-4
> Hard configure Ports/IP Addresses???
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
Questions?
© Novell, Inc.
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Best Practices: Agents
• POA– Descriptions
– Agent Settings> TCP Handler Threads for
Client/Server Processing = 20-30 users per thread (default 6)
> Max App Connection = 4 per user (default = 2048)
> Max Physical Connections = 1 per user (default 1024)
> Default CPU utilization threshold for the NLM POA is 85 percent
> HTTP User
– Network Settings> IP vs. DNS
> Ports -Standard vs. non-Standard
– QuickFinder Scheduling
– Logging> 'Logs' directory under the
Domain Directory
> Verbose Please
– Scheduled Events -For each Post Office
> Daily Disk Check -500MB -100MB
> Daily Structure and Index
> Weekly Contents
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
Questions?
© Novell, Inc.
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Best Practices: Agents
• Gateways -GWIA– Description– Network Address -HTTP Port and TCP Port– Logging
> 'Logs' directory under the Domain Directory
> Verbose Please
– SMTP/MIME> Bind Exclusive
> Mailbomb -Set/Not Set
> Undeliverable Handling -Set/Not Set
– POP/IMAP– Post Office Links -Client/Server with IP Address– /HOME switch
© Novell, Inc.
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Best Practices: Agents
© Novell, Inc.
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Best Practices: Agents
• Gateways -WebAccess– Description
– Network Address -HTTP
– Logging> 'Logs' directory under the Domain Directory
> Verbose Please
> /LogDiskON –in the configuration file
– Post Office Links -Client/Server with IP Address
– /Home switch
© Novell, Inc.
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Best Practices: Agents
Questions?
© Novell, Inc.
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Best Practices: System Operations
• Tools| System Operations– Routing Domains
– eDirectory™ User Sync -Primary MTA Only > Replica on MTA server
> Remote User/Password
– Pending Operations
– Addressing Rules
– Internet Addressing
– LDAP Servers
© Novell, Inc.
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Best Practices: Client Options
• Client Options– Lock Down the Settings -Domain, Post
Office, User
– Personal POP3/IMAP
– Client Mode
– Send Options> Allow use of ‘Reply to All -On/Off?
> Allow rules to loop -On/Off?
> Disk Management -Set Limits
– Security> Password Caching -On/Off?
> Use eDirectory™ password -On/Off?
> single sign-on -On/Off?
Questions?
© Novell, Inc.
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Best Practices: Moving GroupWise®
• Move a GroupWise® Component from server to server– Connect to Domain being moved -OR- Post Office Domain
– Change the UNC
– Change the SDD
– Change the UNC of the Library Storage (if needed)
– Change the MTA/POA IP Address
– Change the MTA/POA Log file path
– Unload the Agents
– Move the GroupWise component (Domain, Post Office)
– Load the Agents on the new box
– Verify in ConsoleOne®
– Verify on the Agent Screen -F10 Configuration Status, Redirection Links
Questions?
© Novell, Inc.
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Best Practices: Miscellaneous
• Email Policies– Email Retention Policy
> How many years?
> What Regulatory/Statutory Requirements?
– Archive Policy> What's in the 'live' GroupWise® system? 180 Day -365 Day
> What's archived?
– Deletion Policy
• Archiving– Native
– 3rd Party -standards based XML like GWArchive
• AntiSpam/AntiVirus
© Novell, Inc.
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Best Practices: Summary
• Look at the Design• Tune the Agents• Get Rid of the 'old stuff'• Lock down the client• Implement Policies• Keep the 'live' system clean• Implement AntiVirus/AntiSpam• Plan and Document
Questions?
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