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ADMIRE 2018WELCOME! Tuesday June 12, 2018Holiday Inn Diegem

12 June 2018 Johan Dausy

WORLD QUALITY REPORT 2017-18 - 9TH EDITION

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Introduction Who am I – Not the expert who has written the report Will provide a high level inside in the report – the report is available on the website of the sponsors/ hard copy Sponsors MicoFocus CapGemini Sogeti

3Copyright © Capgemini, Sogeti and Micro Focus 2016. All Rights Reserved

World Quality Report 2017-18 | 12 June 2018

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Ninth Edition



Interviews by Region

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Global survey Nice spread over the world With a stronger input from Europe and North Ameria



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Survey taken from a wide range of sectors Equally spread Of course a representation of our client portfolio on group level Sogeti group: origin in Paris, but currently active in 15 countries, mainly Europe, India and USA with a work force of around 20000 people



The 2017-2018 World Quality Report examines the state of quality and testing across multiple industries and 33 countries for 9th time in a row

• Digital Transformation • Agile and DevOps• Test Automation• Industrialization • Test Environments and Test Data Management• QA & Test Budgets

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List of topics discussed in the report



• The digital economy, including the emergence of smart devices• Increased level of automation• Adoption of Agile and DevOps methodologies

Three key trends are rapidly altering the dynamics of QA and Testing

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Key trends Report gives an insight in these key trends across sectors, regions and markets



Executive Management Objectives with QA & Testing

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Quality has returned as top priority <> ensure end-user satifiaction and implement quality checks early in the lifecycle.



Digital transformationIoT, Mobile technology, and third-party relationships escalate testing complexity



Challenges in testing mobile applications, including devices and wearables

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Highlight the top 3



Approaches to testing cloud-based and/or third-party SaaS Services



Agile and DevOpsAgile and DevOps transformation continues to put pressure on QACombining agile approaches with waterfall methods in the preferred standard for

testing



Approaches to testing in Agile



Proportion of projects using DevOps principles

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DevOps adoption is slowly growing but 88% is using this year or experiments with the use of DevOps principles



Test AutomationOn the way to smart, intelligent and cognitive QA



Challenges in achieving desired levels of test automation

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New comer: We have difficulties with integrating test automation into a DevOps process Current automation solution does not support mobile testing



Emerging automation techniques



Benefits of test automation



IndustrializationHow Test Centers of Excellence adapt to the digital era



Approaches to Test Centers of Excellence

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Digitalization and the adoption of Agile and DevOps sets the scene for a new era in Test Centers of Excellence



Challenges in setting up an agile TCoE



Testing roles in agile TCoE set-up

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Test Automation developers are a part of the Agile teams as testing is becoming more iterative and progressive. The TCoE usage has decreased at orgainzations.



Test Environment and Test Data ManagementTest Environments and test data continue to be the Achilles heel for QA and

testing



Proportion of testing in different types of environments



Challenges with test environment management



Challenges faced in applying testing to agile development



QA and Test budgetsBudget in flux as changes sweep through testing

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DevOps adoption is reducing the clarity in measures of test budgets Digital business plan to invest more in testing to protect the brand Inefficient test processes and co-location initiatives drive increases in testing costs



Proportion of total IT budget allocated for QA and testing

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Decrease of the budget to 26% In the report of last year a prediction was made that the budget will go to 39% in 2018 and 40% in 2019



Factors impacting the spike in QA and testing budgets



Proportion of QA & testing budget allocated to hardware, infrastructure, tools and HR

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Harware and infra cost proportation increases each year, the human factor decreases each year.



Key Recommendations• Increase the level of smart test automation• Transform QA and testing function to support agile development and DevOps

teams• Invest in smart test and QA platforms• Organizations need to define a test platform strategy on a enterprise level• Define QA analytics strategy on an enterprise level



Link to PDF WQR 2017-2018

https://www.sogeti.com/explore/reports/world-quality-report-2017-2018/

https://www.sogeti.com/link/6b68b0f6cbbe42f8a3d8d8cae153a683.aspx?epslanguage=en#tab4

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Harware and infra cost proportation increases each year, the human factor decreases each year.

https://www.sogeti.com/explore/reports/world-quality-report-2017-2018/

https://www.sogeti.com/link/6b68b0f6cbbe42f8a3d8d8cae153a683.aspx?epslanguage=en#tab4



Thank You

With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th anniversary year in 2017.A global leader in consulting, technology and outsourcingservices, the Group reported 2016 global revenues of EUR12.5 billion. Together with its clients, Capgemini createsand delivers business, technology and digital solutionsthat fit their needs, enabling them to achieve innovationand competitiveness. A deeply multicultural organization,Capgemini has developed its own way of working, theCollaborative Business ExperienceTM, and draws onRightshore®, its worldwide delivery model.

Sogeti is a leading provider of technology and engineeringservices. Sogeti delivers solutions that enable DigitalTransformation and offers cutting-edge expertise in Cloud,Cybersecurity, Digital Manufacturing, Digital Assurance& Testing, and emerging technologies. Sogeti combinesagility and speed of implementation with strong technologysupplier partnerships, world class methodologies and itsglobal delivery model, Rightshore®. Sogeti brings togethermore than 25,000 professionals in 15 countries, based inover 100 locations in Europe, USA and India. Sogeti is awholly-owned subsidiary of Capgemini SE, listed on theParis Stock Exchange.

Learn more about us at:www.capgemini.com/testing orwww.sogeti.com/testing

Micro Focus is uniquely positioned to help customers extendexisting investments while embracing new technologies in aworld of Hybrid IT. Providing customers with a best-in-classportfolio of enterprise-grade scalable solutions with analyticsbuilt-in, Micro Focus delivers customer-centered innovationacross DevOps, Hybrid IT, Security and Risk Management,and Predictive Analytics.

For more information visit www.microfocus.com

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