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Aditya SharmaUser Experience Designer
Portfolio
Profile
Aditya Sharma is a user experience designer with 4.6 years of experience in User Centered Design (UCD) methodologies specifically in Interaction design, information architecture and usability. He has Proven ability to plan and conduct usability tests, cognitive walkthroughs, heuristics evaluations, surveys, interviews, competitive analysis, card sorts, task and needs analysis, user profiling, and other usability methodologies.
At Harman, he engages in key projects as UX Consultant in design team. Key activities include creating concept ideation from requirement gathering to prototyping. He has worked for a wide range of industries like Insurance, Healthcare, BFS, Mobility, Airline and e-commerce for key clients like Mercator, Huawei technologies, Citi Bank, Insurity and Excellus etc.
Prior to Harman, he practised UX at Cognizant and L&T Infotech where he has worked with Citi bank and provided dashboard solutions for different applications. He has also worked with Insurity where he has conducted user surveys and interviews to understand the user requirements in details.
Trainings & Certifications• Axure Software Training
• IDEO Design Kit : The Human-Centered Design
EducationBachelor of Technology in
Information Technology from RTU in 2011
Recognition & Awards• Extra Mile Award
• Performer of the month
• Pat on back Award
Domains WorkedBanking, Healthcare,
Insurance, E-Commerce
Software SkillsAxure, MS Visio, Adobe
Illustrator
Clients WorkedCiti Bank, Insurity,
Huawei, Excellus
IDEO Design Kit : The Human-Centered Design
Recent Project
Problem StatementThe objective of the RAPID Analytics system is to provide dashboard to different users, where user can get information easily and perform task based on data analytics.
Redesign the RAPID Analytics application which includes improved functionalities like User access, Improved Charts, Structured way of Information grouping and Easy of use.
Task Performed
Usability Testing Task Flow Wireframe
• Dashboard was designed to capture info about Airline accounting data.
• User friendly charts are used to represent data.
• Preference oriented design which can be customized by user.
Wireframe
An example screen shot of wireframe
• Dashboard was designed to capture info about Airline operational data.
• Modern charts are used in order to represent data, which are easy to understand.
• Accordion used to limit scroll, Key data set are placed above fold.
Wireframe
Project 1
Problem StatementThe objective of the policy decision system is to provide dashboard layout to the user, with easy access to policies and progressive solution to accelerate the task completion ratio.
Redesign the policy decision application.
Task Performed
Expert Review CompetitorAnalysis
Survey Task Flow Wireframe
Expert Review Survey Survey Result Wireframe
Fig 1.1 An example screen shot of Expert Review
• The Expert review criteria was analyzing Navigation, Content, Interaction and presentation of the application
• Identification of Usability Issues
• High level recommendation provided for Usability issues and included in design solution
Expert Review Survey Survey Result Wireframe
Fig 1.2 An example screen shot of Survey Questions
• Survey question were circulated to each user group
• 75% questions were common and 25% questions role based
Expert Review Survey Survey Result Wireframe
Fig 1.3 An example screen shot of Survey Result
• All the results were collected and then synthesized to get user opinion about current application
• Answers also gave information about user’s wish list and insights
Expert Review Survey Survey Result Wireframe
User Role based Dashboard
Critical Task are upfront
Custom Grid Solution
Alert and notifications are upfront
Fig 1.4 An example screen shot of Wireframe
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Expert Review Survey Survey Result Wireframe
Progressive Solution
Work on multiple policies
Effective Error Message Handling
Policy Summary is upfront
Fig 1.5 An example screen shot of Wireframe
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Project 2
Problem StatementThe objective of the application was to redesign the global E commerce Portal to access and buy handsets and accessories.
Global E-commerce Strategy (Responsive Web Design)
Task Performed
IA CompetitorAnalysis
User Journey Wireframe
IA Competitor Analysis User Journey Wireframe
• SharePoint Migration
• News and videos added for user learning
Fig 2.1 An example screen shot of Card sorting
• Card Sorting to Finalize Information Architecture
IA Competitor Analysis User Journey Wireframe
• Competitor Analysis among major E commerce providers
Fig 2.2 An example screen shot of Competitor Analysis
IA Competitor Analysis User Journey Wireframe
• Captured the user journey
Fig 2.3 An example screen shot of User Journey
IA Competitor Analysis User Journey Wireframe
Landing Page showcasing all deals and promotions
Category page with product recommendation and user reviews
Fig 2.4 An example screen shot of Wireframe
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Project 3
Problem StatementThe objective of the application was to enhance the usability of the system in terms of task performance, information grouping and flexibility of use for both new and expert user.
Redesign the Employee timesheet filling application.
Task Performed
Expert Review Demographic research
Competitor Analysis
Persona Scenario Wireframe
Expert Review Persona Scenario Wireframe
Fig 3.1 An example screen shot of Expert Review
• The Expert review criteria was analyzing Navigation, Content, Interaction and presentation of the application
• Identification of Usability Issues
• High level recommendation provided for Usability issues and included in design solution
Expert Review Persona Scenario Wireframe
Fig 3.2 An example screen shot of Persona
• Identification of user groups
• Persona created for each user group for different demographics, wish list and task list
Expert Review Persona Scenario Wireframe
• Mental model study at each step of primary task flow
• Identified total number of pages and click
Fig 3.3 An example screen shot of Scenario
Expert Review Persona Scenario Wireframe
User Alert is upfront
Video training is added for new user
Reporting tool to get aggregate report of timesheet
Allocation detail is upfront
Fig 3.4 An example screen shot of Wireframe
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Project 4
Problem StatementThe objective of the insurance portal was to provide a solution which can fulfill all needs of an insured policy holder, track his/her policy details and update all his/her personal information.
To design an insurance application which can provide solution to fulfill all needs of insured policy holder.
Task Performed
User Interviews Competitor Analysis Wireframe
User Groups
Features which user discussed during interviews
• Should be able to claim policies online
• Track the Claim
• E enrollment
• Person who are eligible to take insurance
• Back Office
Competitors
• Form repository
• Mobile Adaptive
• Online Customer support
• Allstate
• Zurich
• AXA
Wireframe
User alert added to dashboard
All Insurance needs like Enrollment, Benefits, Cards, Queries added to portal
Mobile Adaptive
Fig 4.1 An example screen shot of Wireframe
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Project 5
Problem StatementThe objective of the Globe redesign is to create a new website which should provide user friendly environment for product purchase and to speed up the user tasks.
Redesign the globe telecom website.
Task Performed
CompetitorAnalysis
User Research Wireframe
User Groups
Features which user discussed during interviews• Ease of online shopping
• Online Chat support
• Upfront Deals and Promotion
• Any internet User
• Globe Existing Customers
Competitors
• Trending UI
• Mobile Adaptive
• Active Customer support
• Vodafone
• Airtel
• O2
• Orange
Wireframe
Metro UI
Reduced scrolling in mobile by collapsing footer link
Quick links are placed under Utilities
Fig 5.1 An example screen shot of Wireframe
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Project 6
Problem StatementThe objective of the exercise was to come up with a solution which can enhance the data hierarchy of generated reports and make layout more intuitive.
Redesign the KIA Reporting tool.
Task Performed
System Understanding
User Research Wireframe
User Groups
Features which user discussed during interviews• Summary View
• Dashboard View
• Deficiency Upfront
• KIA users
• Higher Management Representatives
Competitors
• Organized Information
• Improved UI
• Hyundai
• GM
• SsangYong
Wireframe
Dashboard Summary for high level View
Infographics used for comparison
Accordion layout to limit vertical scrolling
Fig 6.1 An example screen shot of Wireframe
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Wireframe
Categorized Detailed Report
Deficiency is highlighted
Fig 6.2 An example screen shot of Wireframe
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Project 7
Problem StatementThe objective of the application was to come up with a design layout which should be compatible with SharePoint and should contain the details of Agile mythology.
Redesign the SharePoint compatible layout for Unilever repository application.
Task Performed
CompetitorAnalysis
User Research SharePoint Design Trend
Wireframe
Wireframe
SharePoint Migration
News and videos added to educate user
Fig 7.1 An example screen shot of Wireframe
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Project 8
Problem StatementThe objective of this exercise was to provide an additional functionality to end user so that one can get list of all the documents and download if needed.
To design an add-on functionality to Excellus system in which user should be able to view all documents.
Task Performed
Core System Study User Research Wireframe
User Groups
Features which user discussed during interviews• Easy to find Documents
• Preview of Document
• Mobile Adaptive
• Excellus Registered Users
• Admin
Competitors
• Organized Information
• Health Now
• MVP Health Plan
• Emblem health
Wireframe
Organized search results
Sorting offered
Fig 8.1 An example screen shot of Wireframe
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Wireframe
Tool tip upfront
Effective Error message
Fig 8.2 An example screen shot of Wireframe
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Project 9
Problem StatementThe objective of the portal was to provide web solution to work group information and file statistics. Portal should be able to compare the data and generate intuitive reports.
To design a Citi bank internal application for collections and web group information.
Task Performed
CompetitorAnalysis
User Research Wireframe
Wireframe
Infographic solution
As per the Citi UI guidelines
Customized dashboard solution
Fig 9.1 An example screen shot of Wireframe
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Project 10
Problem StatementThe objective of the mWealth management app was to manage the portfolio of agent’s client and give a quick summary of client’s asset and distribution.
To design an iPad application for managing the portfolio of agent and his/her clients.
Task Performed
CompetitorAnalysis
User Research Wireframe
Wireframe
Provide summary of asset distribution
Provide new offering and market news
Fig 10.1 An example screen shot of Wireframe
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Thank You!Feel free to give me your valuable feedback about my work & portfolio.