ACTIVE Enabling the Knowledge-Powered Enterprise

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kea-pro ACTIVE Enabling the Knowledge-Powered Enterprise Paul Warren, BT, [email protected] http://www.active-project.eu

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ACTIVE Enabling the Knowledge-Powered Enterprise. Paul Warren, BT, [email protected]. http://www.active-project.eu. ACTIVE. Making knowledge work faster , more effective , more efficient. By: improving processes Web2.0 knowledge sharing - PowerPoint PPT Presentation

Transcript of ACTIVE Enabling the Knowledge-Powered Enterprise

Page 1: ACTIVE Enabling the Knowledge-Powered Enterprise

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ACTIVE Enabling the Knowledge-Powered Enterprise

Paul Warren, BT, [email protected]

http://www.active-project.eu

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ACTIVE

By:- improving processes- Web2.0 knowledge sharing- targetted information delivery through use of context

Making knowledge work faster, more effective, more efficient

Producing individual components - some free, some commercially available … and an integrated system

A European collaborative project- March 2008 to Feb 2011- 7 countries, 12 partners, coordinated by BT

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3 interlocking research strands

Knowledge sharing

Taskcontext

Informal processes

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K-sharing: folksonomies vs ontologies

Sweet spot between ontologies and

folksonomies … using lightweight ontology editors … tagging files, emails, … contexts and processes

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3 interlocking research strands

Knowledge sharing

Taskcontext

Informal processes

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The long tail of informal processes

Formalized processes

Repe

tition

Processes

Not supported by enterprise applications

Capturing and supporting non-formalized processes

Non-formalized processes

a.k.a. artful business processes, knowledge processes

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3 interlocking research strands

Knowledge sharing

Taskcontext

Informal processes

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MotivationContext as key to effective information delivery

User ContextSalesperson CustomerLawyer CaseProject manager Project, sub-project,

project phase

Marketer Product, marketing campaign

Researcher Paper, particular experiment

But not prescriptive – user chooses what context is right for him or her!

Guiding presentation of emails, files, search results …

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ACTIVE Taskbar

ACTIVE in Word

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Active web portal

Courtesy: Hermes Softlab

shared contexts support knowledge

sharing

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3 interlocking research strands

Knowledge sharing

sharing knowledge in context &

sharing contextTask

context

Informal processes

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3 interlocking research strands

sharing processes& sharing in processes

Knowledge sharing

Taskcontext

Informal processes

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3 interlocking research strands

Knowledge sharing

using context within processes & processes to

understand context

Taskcontext

Informal processes

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3 interlocking research strands

sharing processes& sharing in processes

Knowledge sharing

using context within processes & processes to

understand context

sharing knowledge in context &

sharing contextTask

context

Informal processes

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ACTIVE architecture - overview

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Validating with case studiesSales and technical support

adding value to work processes

Global consultants

understanding scale

Electronics designspecialist processes

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ACTIVE in the organisation

Knowledge-sharing- costs, benefits and incentives

Validating against the user’s needs

Validating against the organisation’s needs

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Paul Warren, [email protected]

First ACTIVE summer school4th to 6th September 2009, Bled, Slovenia

http://active09.ijs.si/

http://www.active-project.eu