ACPL Safety Training
description
Transcript of ACPL Safety Training
ACPL Safety TrainingIncident Reports
September 2013
Learning Objectives
By the end of this training session, you will be able to:• Locate and fill out the incident report correctly• Decide when to fill out an incident report• List who should fill out an incident report• Choose the best words and phrases when writing an incident
report• Explain why it is a good idea to write a brief description of the
incident before opening the Incident Report Form• State the source of information which should be a guide when
writing incident reports
INCIDENT REPORTSBasics to know about incident reports
When should I fill out an Incident Report?
For violations of the Code of Conduct
Accidents on library property
When in doubt, fill it out
Why is it important to submit an incident report?
Correct personnel
Builds a case
Preventative measure
Permanent record
Each staff member involved should file his/her OWN report
Supplementary reports
Different perspective
Coworkers file report
Make your report a good one!
Poorly written? Thrown together?
Review and edit!
Incident Reports may become evidence in court cases.
Tone Grammar & Spelling
Discriminatory Casual
What do I do immediately after the incident?
INCIDENT REPORTSHow to fill out an incident report
Before Using the Incident Report Form
WordPad• Grammar & spell
check• Refine report
Incident Report on Insite
Fill in all boxes marked with *
Name
Date
Location
Outside agency
Brief description of incident
Persons involved
Continue/Submit
Description of person
Description of person
Incident report complete
Confirmation e-mail
INCIDENT REPORTSWriting an incident report well
Characteristics of a Well-Written Report
Accurate
Specific
Factual
ObjectiveClear
Complete
Concise
A Good Report is Accurate
Spell check your report.
Double check dates, times, names, etc.
Proof, proof, proof! You might see a problem that you missed.
A Good Report is Specific
DO NOT censor or edit out profanity
This is an important record of the event
It needs to be as accurate as possible
A Good Report is SpecificIncident report guide
Violation?
Which articles
violated?
Code of Conduct
A Good Report is Factual
A fact is something real that can either
be proved or disproved.
An opinion is a belief and may or may not
be appropriate to include in your report.
A Good Report Is Objective
Fair and impartial
Not influenced by emotion or opinion
Use quotes when you include statements from witnesses
When describing persons involved never use
verbiage that can be considered derogatory
For example, do not write“The poorly dressed, tall, skinny, bald, old, white
guy.” (Save this type of information for page 2)
A Good Report Is Objective
A Good Report Is Complete
Complete report
Who
What
Where
When
Why
How
A Good Report Is Complete
Leaves no unanswered questions
Amount of detail depends on the incident
If it isn’t documented, it didn’t happen
A Good Report Is Concise
Use words economically
Omit words that do not add value
Free of excessive wordiness
A Good Report Is Well-Organized
Poorly organized reports are confusing.
Chronological order works best.
Don’t begin relating one incident, and
continue with another report from a
previous incident.
A Good Report is ClearEasily
understood
No ambiguities
Provide specific details
No vague references CLEAR
A Good Report is Grammatically Correct
Errors can affect the clarity and
accuracy of the report.
Errors make you look less
professional.
GOOD REPORT
A Good Report is Light on Abbreviations
Some abbreviations
acceptable
Using too many or using them
inappropriately detracts from your
report
QUESTIONS?Information for all safety training has been provided by John Hidy, Security Services Manager, Allen County Public Library.
For more information or if you have questions, contact John Hidy, x1281or e-mail [email protected]