Acer Altos G310 - ServiceMan

Altos G310Service Guide

PART NO.: VD.G31VF.001 PRINTED IN TAIWAN

Service guide files and updates are availableon the CSD web; for more information, please refer to http://csd.acer.com.tw

II

Revision HistoryPlease refer to the table below for the updates made on Altos G310 service guide.

Date Chapter Updates2004/06/18 CH2 update the BIOS Screen -- Product Information on

page 27.

CopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

DisclaimerThe information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.Intel is a registered trademark of Intel Corporation.Pentium and Pentium II/III are trademarks of Intel Corporation.Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

ConventionsThe following conventions are used in this manual:

Screen messages Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

PrefaceBefore using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

Table of Contents
Chapter 1 System Introduction 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .11Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19ASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . . . . . .21

Chapter 2 System Utilities 22

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Total Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Floppy Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33PCI/PnP Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Boot Settings Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Event Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Remote Access Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Health Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Chapter 3 Disassemble and Replacement 48

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Standard Disassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Housing Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Removing the CD-ROM, Floppy and HDD . . . . . . . . . . . . . . . . . . . . . . . . . . .51Removing the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Removing the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Removing the Mainboard and Extention Board. . . . . . . . . . . . . . . . . . . . . . . .54Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Removing the Power Button and USB Module . . . . . . . . . . . . . . . . . . . . . . . .55

Standard Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Reassemble the Power Button and USB Modules . . . . . . . . . . . . . . . . . . . . .57Reassemble the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Reassemble the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

VII

Table of Contents

Reassemble the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Reassemble the System Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Reassemble the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Reassemble the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Reassemble the CD-ROM, Floppy and HDD. . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 4 Troubleshooting 62

Bootblock Linitialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Bootblock Recovery Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64POST Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 5 Jumper and Connector Information 68

Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Front Panel I/O and LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6 FRU (Field Replaceable Unit) List 80

Altos G310 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Appendix A Model Definition and Configuration . . . . . . . . . . . . . . 86

Appendix B Test Compatible Components 87

Windows NT4.0+SP6 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Windows 2000 Advanced Server Environment Test . . . . . . . . . . . . . . . . . . . . . 90Windows 2003 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94Linux RedHat 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96RatHat Linux Advanced 3.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . .98NetWare 4.2 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Appendix C Online Support Information 102

VIII

System Introduction

Chapter 1

Features

System

! Processor

! Support for an Intel Pentium 4 processor with hyper-threading technology in a mPGA478

socket

! Supporting 533MHz FSB 2.8GHz Pentium 4(Northwood) processor, or 800MHz FSB 3.0 to 3.4 GHz Pentium 4 (Prescott) processors.

! Chipset

! North Bridge: Intel 82875P Memory Controller Hub (MCH)

! South Bridge: Intel 82801 ER I/O Controller Hub (ICH5-R)

! LAN Controller

! Intel 82547GI Gigabit Controller

! Mini BMC Controller

! National Semiconductor PC87431M

1. IPMI 1.5 Support

2. SMBUS Management

3. Temperature/Voltage/Fan sensors monitoring

! Memory

! Four 184-pin DIMM Sockets

! 2.5V, 400MHz/333MHz Dual Channel DDR DRAM interface, 128 bit data interface ( Single Channel, 64 bit data interface supported) and memory with unbuffered ECC support.

! Support for 256Mb, 512Mb and 1Gb memory technologies

1. Up to 1.0 GB utilizing 256Mb technology

2. Up to 2 GB utilizing 512 Mb technology

3. Up to 4 GB utilizing 512 Mb technology

! Up to 4GB of capacity

! Up to 6.4GB/s maximum b/w

! PC3200 (400 MHz): to run 400 MHz memory at full speed requires an Intel Pentium 4 processor with 800 MHz system bus frequency.

! PC2700 (333 MHz): to run 333 MHz memory at full speed requires an Intel Pentium 4 processor with 533 MHz system bus frequency.

! PC2700 (333 MHz): memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with 800 MHz system bus frequency.

NOTE: Not supported double sided x16 DIMMs

! Cache

! Nothwood: 512 KB

! Prescott: 1MB On-die

Chapter 1 1

! Media Storage

! One 3.5 inch, 1.44 MB floppy drive

! One 5.25 inch high speed CD-ROM drive

! Additional Media Storage Capacity

! Support for two 3.5 inch S-ATA, ATA, or SCSI hard disk drives

! Four additional 5.25 inch half-height bays (One has been occupied by CD-ROM)

! BIOS

! 512KB Flash ROM for system BIOS that integrates with AMI BIOS V8.0.

! RTC

! 256 byte Battery Backed CMOS RAM

! Built in NS PC87373 super I/O controller

! System clock/calendar with battery backup

! Power Supply

! Standard 300W ATX12V

! PFC Power Supply

Internal Interface

! Memory Interface

! Four DIMM sockets support four DDR 333/400 unbuffered ECC or Non-ECC SDRAM modules

! AGP Slots

! One AGP 8X Slot

! IDE Interface

! E-IDE Controller built in Intel ICH5R ( Canterwood South Bridge)

! Two IDE Channels / 2 Sereial ATA Ports

! Prodives up to 4 IDE devices in ICH5R Combined Mode, or 6 IDE devices (including two

SATA devices) in ICH5R Enhanced Mode.

! One Parallel ATA

! Support Ultra DMA66/100 mode

! Diskette Drive Interface

! Built-in NS PC87373 super I/O controller

! 16 byte data FIFO

! Data Rate and Drive Control Register

! DMA enable logic

! Support 3.5-inch diskette drives

! Support 1.44M/2.88M Byte format; 1M/2M bps data transfer rate

! PCI Slots

! Five 32-bit / 33 MHz / 5V PCI slots PCI 2.2

! System Management Circuits

! 128-pin on-board Winbond W83791D

! I/O APIC device for SMP interrupt support

2 Altos G310

Chapter 1 3

! LAN Connector

! One RJ-45 jacks for LAN connectors

! One Parallel Port

Connectivity ! Serial Port

! Two high speed NS PC87373 compatible UART with send/receive 16 byte FIFO serial port

! USB Port

! Six USB ports support Universal HCI specification for USB 2.0 (2 front, 4 rear)

Front Bezel

No. Item

1 CD-ROM Drive

2 CD-ROM Headphone Port

3 CD-ROM Volume Control

4 CD-ROM Activity Indicator

5 FDD Eject Button

6 FDD (Floppy Disc Drive)

7 FDD Activity Indicator

8 Security Keylock

9 System Power Indicator

10 System Power Button

11 USB 2.0 Ports (two)

12 5.25-inch half-height bays

13 CD-ROM stop/eject button

4 Altos G310

Front Panel

No. Item

1 CD-ROM

2 CD-ROM Headphone Port

3 CD-ROM Volume Control

4 CD-ROM Activity Indicator

5 FDD Eject Button

6 FDD (Floppy Disc Drive)

7 FDD Activity Indicator

8 Security Keylock

9 System Power Indicator

10 System Power Button

11 USB 2.0 ports (two)

12 5.25-inch half-height bays

13 CD-ROM stop/eject button

Chapter 1 5

6 Altos G310

Rear Panel

No. Item

1 Main Power Supply Unit

2 PS/2 Mouse Port

3 PS/2 Keyboard Port

4 Parallel/Printer Port

5 Serial Ports (two)

6 USB 2.0 Ports (four)

7 Gigabit LAN Port (10/100/1000 Mbps)

8 AGP Add-On Card (actual ports vary by configuration)

9 Side panel tool-less screws (top and bottom)

10 System venitlation/fan exhaust

11 Main power supply fan-exhaust

Chapter 1 7

Internal Components

No. Item

1 Power Supply Unit

2 System Fan

3 Mainboard

4 PCI Bus Slot

5 HDD Bays

6 3.5” Device Bay

7 5.25” Device Bay

System Block Diagram

R

8 Altos G310

System Board Layout The mainboard becomes accessible once you open the system. It should look like the figure shown below.

Label Component Label Component

AGP1 AGP Slot BAT1 Battery

CPU FAN CPU Fan Connector DIMM 1,2,3,4 DIMM Slot

FDD1 Floppy Disck Drive Connector J10 Front Panel Header

J11 Buzzer Connector J3 PS/2 KBMS

J4 Serial and Parallel Ports J5 Dual USB and RJ45

J6 Extend Interface J7 Power Port and12V Power Connector

J9 Main Power Connector JP8 Clear CMOS

JP9 I2C Feature Connector PCI1,2,3 PCI Slots

EXT PCI 1,2 Extension PCI Slots PIDE 1,2 Primary IDE ConnectorSecondary IDE Connector

SATA 1,2 S-ATA Port SYSFAN1,2 FAN Connector

U1 LAN Connector U12 Clock Generator

U14 CPU Slot (478pin) U15 875P Chipset

U20 ICH5R Chipset U22 I/O Connector

Chapter 1 9

U23 BIOS U25 Mini-BMC

USB1 Front USB Connector USB2 Dual USB Connector

Label Component Label Component

10 Altos G310

Hardware Specifications and Configurations

System Board Major Chips

Item Controller

System core logic NB (Canterwood): Intel 875PSB (Canterwood): ICH5R

Super I/O controller NS PC87373

LAN controller Intel 82547GI

Memory controller Build in Intel 875P

AGP controller Build in Intel 875P

E-IDE controller Built in Intel ICH5R (Canterwood South Bridge)

Keyboard controller PC87373

RTC CYPRESS CY28405-2

Processor

Item Specification

Type Intel Pentium 4 Northwood and Prescott processor in Flip Chip Pin Grid Array (FC-PGA) Package

Slot Socket 478

Speed Depends on CPU, which is local configured

Bus frequency FSB 400/533/800 MHz

Voltage Processor voltage can be detected by the system without setting any jumper

BIOS

Item Specification

BIOS code programmer AMI

BIOS version V 8.0

BIOS ROM type Bulk mode flash ROM

BIOS ROM size 512KB

BIOS ROM package 32-pin PLCC package

Supported protocol PCIX 1.0, PCI 2.2, APM1.2, VESA/DPMS (VBE/PM V1.1), SMBIOS 2.3, E-IDE 1.1, ACPI 1.0b, ESCD 1.03, PnP 1.0a, Bootable CD-ROM 1.0, USB 1.1, UHCI 1.0, ANSI ATA 3.0, ATAPI

Boot from CD-ROM feature Yes

Supports LS-120 drive No

Supports BIOS boot block feature Yes

BIOS password control Yes

Chapter 1 11

BIOS Hotkey List

Hotkey Function Description

m Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility.

Cache Memory

Item Specification

First-Level Cache Configurations

Cache function control Enable/disable by BIOS Setup

Second-Level Cache ConfigurationsThe information below is only applicable to systems installed with a Pentium III processor.

Tag RAM location On processor

L2 Cache RAM location On processor

L2 Cache RAM type PBSRAM (Pipelined-burst Synchronous RAM)

L2 Cache RAM size Depends on CPU, which is local configured.

L2 Cache RAM speed Full of the processor core clock frequency (Advanced Transfer Cache)

L2 Cache function control Enable/disable by BIOS Setup

L2 Cache scheme Fixed in write-back

VRD

Function VRM specification Typical Voltage Power Source Maximum Output

CPU VRD VRM 10.0 0.8375 - 1.6 volt 12 volt 91A

System Memory

Item Specification

Onboard embedded memory size 0MB

Memory socket number 4 sockets

Supported memory size per socket 256MB / 512MB / 1024MB

Supported maximum memory size 4GB (1024MB x 4)

Supported memory type DDR Unbuffered

Supported memory speed DDR 333/400 MHz

Supported memory voltage 2.5 V

Supported memory module package 184-pin DIMM

Support parity check feature Yes

Support Error Correction Code (ECC) feature Yes

Memory module combinations It is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other.

12 Altos G310

Memory Combinations

DIMM1 DIMM2 DIMM3 DIMM4 Memory Interleave Dynamic Mode Throughput

level

256MB

1-Way Yes 2512MB

1GB

256MB 256MB

2-Way Yes 4512MB 512MB

1G 1G

256MB 256MB 256MB 256MB

2-Way Yes 4512MB 512MB 512MB 512MB

1GB 1GB 1GB 1GB

Memory Throughput Level

Throughput Level Memory Configuration4 (Highest) 2-way memory interleave with dynamic mode

3 2-way memory interleave without dynamic mode

2 1-way memory interleave with dynamic mode

1 (Lowest) 1-way memory interleave without dynamic mode

LAN Interface

Item Specification

LAN controller Intel 82547GI

LAN controller resident bus CSA Bus

LAN port One RJ-45 on board (J5)

Function control Enable/disable by BIOS Setup

IDE Interface

Item Specification

IDE controller Built-in Intel ICH5R (Canterwood South Bridge)

IDE controller resident bus PCI bus

Number of IDE channel 2

Supported IDE interface E-IDE (up to PIO mode, Multi-word (8237 style) DMA mode and Ultra DMA modes 0 through 5)

Supports LS-120 No

Supports bootable CD-ROM Yes


Chapter 1 13

Diskette Drive Interface

Item Specification

Diskette drive controller Built-in NS PC87373 super I/O controller

Diskette drive controller resident bus LPC bus

Supported diskette drive formats 1.44MB, 2.88MB format and slim type diskette drive


Serial Port

Item Specification

Serial port controller Built-in NS PC87373 super I/O controller

Serial port controller resident bus LPC bus

Number of serial port 2

Serial port locations J4

Supports 16550 UART Yes

Connector type 9-pin D-type male connector

Optional serial port I/O address(via BIOS Setup)

3F8h2F8h3E8h2E8h

Optional serial port IRQ(via BIOS Setup)

IRQ 4 IRQ 11

Memory Address Map

Address Size Function

0000000-009FFFF 640 KB System Memory Onboard DRAM

00A0000-00BFFFF 128 KB Video RAM Reserved for Graphics Display BufferNon-Cacheable

00C0000-00CFFFF 32 KB I/O Expansion ROM Reserved for ROM on I/O Adapters

00D0000-00D3FFF 16 KB I/O Expansion ROM Reserved for ROM on I/O Adapters

00D4000-00D7FFF 16 KB I/O Expansion ROM Reserved for ROM on I/O Adapters

00D8000-00DBFFF 16 KB I/O Expansion ROM Reserved for ROM on I/O Adapters

00DC000-00DFFFF 16 KB I/O Expansion ROM Reserved for ROM on I/O Adapters

00E0000-00E7FFF 32 KB for SCSI BIOS Reserved for SCSI BIOS

00E8000-00EFFFF 32 KB Reserved Onboard

00F0000-00FFFFF 64 KB BIOS System ROM BIOS (ROM)System RAM BIOS (DRAM)

0100000-0F9FFFF System Memory Onboard DRAM

0FA0000-0FFFFFF 384 KB I/O Card Memory Reserved for Memory MapI/O CardNon-Cacheable

1000000-FFFFFFF System Memory Onboard DRAM

14 Altos G310

I/O Address Map

Hex Range Device Function

000-01F DMA Controller-1, 8237

020-027 Interrupt Controller-1 8259

030-037 Interrupt Controller-1 8259

040-047 System Timer (8254-1)

050-057 System Timer (8254-1)

060-06F Keyboard Controller 8742

070-07F Real-Time Clock, NMI Mask

080-09F DMA Page Register 74LS612

Speed Status Register

0A0-0BF Interrupt Controller-2 8259

0C0-0DF DMA Controller-2, 8237

0F0- CLEAR Math Co-processor BUSY

0F1- RESET Math Co-processor

0F8-0FF Math Co-processor

0CF8 PCI Configuration Address Reg

0CFC PCI Configuration Data Reg

1F0-1F7 Fixed Hard Disk

278-27F Parallel Port 2

2F8-2FF Serial Port 2

378-37F Parallel Port 1

3B0-3BF Monochrome Display

3C0-3CF EGA, VGA, SVGA

3D0-3DF CGA, VGA, SVGA

3F0-3F7 Floppy Disk Controller

3F7-3FF Serial Port 1

IRQ Assignment Map

Interrupt Channel Function

IRQ0 Timer output 0

IRQ1 Keyboard

IRQ2 Reserved

IRQ3 Serial Port 2

IRQ4 Serial Port 1

IRQ5 Reserved

IRQ6 Floppy Diskette

IRQ7 Printer Port

IRQ8 Real Time Clock

IRQ9 Reserved

IRQ10 Reserved

IRQ11 Reserved

IRQ12 PS/2 Mouse

IRQ13 Numeric Processor

IRQ14 Embedded Hard Disk

IRQ15 Reserved

Chapter 1 15

PCI Interrupt Routing

PCI Devices REQ#/GNT# IDSEL Others

PCI Slot 1 P_REQ#1P_GNT#1

D_AD17 From SB / PCI Slot









16 Altos G310

Power Management

Power Saving Mode Phenomenon List

Power Saving Mode Phenomenon

Device Standby mode ! Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute)

! Hard disk drive goes into STANDBY mode (for ATA standard interface)

! Disable V-sync to control the VESA DPMS monitor

! Resume method: device activated (keyboard for DOS, keyboard & mouse for Windows)

! Resume recovery time: 3-5 seconds

Global Standby mode ! Global power management timer (1-60 minutes)

! Hard disk drive goes into STANDBY mode (for ATA standard interface)

! Disable H-sync and V-sync signals to control the VESA DPMS monitor

! Resume recovery time: 7-10 seconds

Chapter 1 17

Environmental Requirements

Item Specifications

Temperature

Operating +10 to +35°C

Non-operating -10 to +60°C

Non-operating (Storage package) -20 to +60°C

Humidity

Operating 20% - 80% RH, non-condensing

Non-operating (unpacked) 20% - 80% RH, non-condensing

Non-operating (Storage package) 20% - 90% RH, non-condensing

Vibration

Operating (unpacked) 5 - 16.2 Hz: 0.38mm(peak to peak)16.2 - 250 Hz: 0.2G

Non-operating (packed) 5 - 27.1 Hz: 0.60G27.1 - 50 Hz: 0.4mm (peak to peak)50 - 500 Hz: 2.0G

18 Altos G310

Mechanical Specifications

Item Specification

Dimensions

W/O Bezel 186(W) X 424(H) X 460(D)mm

W/Bezel 186(W) X 424(H) X 477(D)mmColor Black

I/O ports PS/2 keyboard port, PS/2 mouse port, two USB ports, one LAN ports, two serial port

Slots 5 PCI slots , 1AGP Slot

Main board FS-1100A

Drive bays 4 x 5.25”

Switching power supply One standard 30W ATX12

Material Housing : Metal base and top cover (thickness=1.0mm, bezel thickness=0.8mm)Panel : Plastic bezel (thickness=3.0mm)

Indicators System Event Indicator, Hard Disk Activity Indicator, Power Indicator, Power Supply Indicator

Switch Power Switch

Chapter 1 19

20 Altos G310

ASM

ASM 6.0

ASM is a system management tool based on the Simple Network Mangement Protocol ( SNMP) and

Remote Rrocedure Call (RPC) via service provider. It detects server problems related to the processor

thermal condition, voltage detection, fan status or redundant power supply status.

This feature is designed primarily for server supervisors and management information system (MIS)

personnel to help them detect errors or potential trouble spots in their network servers through a single

management station.

ASM consists of two major parts:

! ASM-Console- a Windows-based monitoring station that communicates with the ASM-Agents.

! ASM-Agent(s)- the individual servers managed by the ASM-Consol

Intelligent Platform Mangement Interface ( IPMI)IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware

manageability interface specification. It provides an architecture that defines how unique device can all

communicate with the CPU in a stadard way.

With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log. The CPU only has to “ask”

what has changed since the last time it asked. Every device communicates directly, through IPMI, to the

Event Log, which is used to record, in a consistent way, all status events for the unique device. This

simplifies the agent-handling routine. The system only needs a single agent, and it will not need to be

changed when you move from five devices to manage, for example, to six. And the system doesn’t need to

change the way to CPU checks the Event Log when a new device is added to the system; it always checks

in the same way, whether there is one device or a hundred. With IPMI, use of the CPU is minimized, so

overall system performance improves.

There are four elements of IPMI: Intelligent Platform Management Interface, Intelligent Platform

Management Bus, Intellignet Chassis Management Bus, and Baseboard Management Controller. Detailed

description of each element listed below.

Intelligent Platform Management Interface ( IPMI )

IPMI is the specification for the management controller command sets, including command sets for

sensors, event logs, and sensor data record access, as well as the specification for the data formats,

including sensor data records, event log entries, and FRU inventory information. IPMI is also the name used

for the overall standardization effort.

Intelligent Platform Management Bus ( IPMB)

IPMB is the I2C-based, multi-master bus used for intra-chassis communication with “satellite”

management controllers. Here sensor devices and cards with IPMI bus access can be added to the IPMI

standard.

Intelligent Chassis Management Bus ( ICMB )ICMB is the RS-485 based inter-chassis management bus, based on IPMB. It is used for common chassis

and emergency management functions, including power and reset control, chassis status, events, and

FRU inventory.

Baseboard Management Controller (BMC)

BMC is used to monitor baseboard temperatures and voltages, and to manage the system event log and

non-volatile storage for sensor data records. It provides a system software interface to the Intelligent

Platform Mangement Bus. 1

1 The description of IPMI and IPMI elements is copied from IPMI’s white paper, published by HEWLETT PACKARD, in February 1998.

Chapter 1 21

22 Altos G310

System Utilities

Chapter 2

IntroductionMost systems are already configured by the manufacturer or the dealer. There is no need to run

Setup when starting the computer unless you get a Run Setup message.

The Setup program loads configuration values into the battery-backed nonvolatile memory called

CMOS RAM. This memory area is not part of the system RAM.

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the

system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

Before you run Setup, make sure that you have saved all open files. The system reboots

immediately after you exit Setup.

Chapter 2 22

Setup MenuThe computer employs the latest AMI BIOS CMOS chip with support for Windows Plug and Play.

This CMOS chip contains the ROM Setup instructions for configuring the mainaboard’s BIOS. The

BIOS(Basic Input and Output System) Setup utility is a menu driven utility that enables you to make

changes to the system configuration and tailor your system to suit your individual work needs.

BIOS is a ROM-based configuration utility that displays the system’s configuration status and

provides you with a tool to set system parameters. These parameters are stored in non-volatile

battery-backed-up CMOS RAM that saves this information even when the power is turned off.

When the system is turned back on, the system is configured with the values found in CMOS.

Configure such items as:

-- Hard drives, diskette drives, and peripherals

-- Password protection from unauthorized use

-- Power Management Features

This Setup utility should be executed under the following conditions:

-- When changing the system configuration

-- When a configuration error is detected by the system and you are prompted to make changes

to the Setup utility.

-- When redefining the communication ports to prevent any conflicts

--When making changes to the Power Management configuration

--When changing the password or making other changes to the security setup

BIOS Setup Options at Boot

The user will be able to initiate SETUP by pressing the respective keys.

<F2> Enter the BIOS Setup

23 Chapter 2

Main Menu

Parameter Description Options

BIOS Build Date The date when the BIOS build MM/DD/YY)

BIOS Version Version Control N/A

SMBIOS Version SMBIOS version of BIOS x.x.x

System Time Use these items to set the correct time. (HH:MM:SS)

System Date Use these items to set the correct date (mm/dd/yy)

Systeme Information Display the system information Press [Enter] for sub menu

Product Information Display the product information Press [Enter] for sub menu

Chapter 2 24

System Information

Parameter Description OptionProcessor Type Processor type that is currently installed XXXXXXXX

Processor Speed Processor speed that is currently installed x.xGHz

CPU ID CPU ID for the CPU xxxxh

Level 1 Cache Data Cache Size xxxKB

Level 2 Cache Cache Size xxxKB

Floppy Drive A Shows the size and type of the floppy drive if installed.Shows not installed if not present

x.xxMB xxxxxNot installed

Primary IDE Channel MasterPrimary IDE Channel SlaveSecondary IDE Channel MasterSecondary IDE Channel SlaveS-ATA Port0S-ATA Port1

Shows device type if presentShows “Not Detected” if not present or notdetected

Hard DiskCDROMNot Detected

Total Memory Shows total installed memory sizePress [Enter] for sub-menu

xxxxMB

DDR Memory Type Memory speed xxxxMHz

Interleave Support The memory interleave mode that is currently running

One WayTwo WayFour Way

Serial Port 1 (Address/IRQ) Display BIOS assigned system resource for this device

xxx, IRQx

Parallel 1 Port (Address/IRQ) Display BIOS assigned system resource for this device

xxx,IRQx

25 Chapter 2

Total Memory

Mouse (PS/2, USB) Display device type if device is presentDisplay “None” if device is not present

PS/2, NoneNone, USBPS/2, USBNone, None

Keyboard (PS/2, Mouse) Display device type if device is presentDisplay “None” if device is not present

PS/2, NoneNone, USBPS/2, USBNone, None

Parameter Description Option

DIMM1 Display “Memory Size/Memory Type” if enabled xxxMB/Memory

DIMM2 Display “Display (Bank #)” if the specific bank is disabled by BIOS

Disabled (Bank #)

DIMM3 Disabled by BIOS Not installed

DIMM4 Display “Not Installed” if not populated N/A


Chapter 2 26

27 Chapter 2

Product Information


System Product Name Display the string that is stored in SMBIOS table“Type1 : Offset 05h:Product Name”. It is flashed at factory and would be updated by SMBIOS update utility.

Altos XXXX

System Serial No. Unique ID. Display the string that is stored inSMBIOS table: “Type 1:offset 08h

00000000000000000000

Baseboard ID Baseboard identification. Display the string that is stored in SMBIOS table: “Type 2:Offset 05h:Product”It is flashed at factory and would be updated by SMBIOS update utility.

xxxxxxxxxx

Baseboard Serial No Display the string that is stored in SMBIOS table:“Type 2:Offset 07h: Serial Number”. It is flashed at factory and would be updated by SMBIOS update utility.

xxxxxxxxxxxxxxxx

Chapter 2 28

Advanced MenuThe advanced menu contains parameter values that define how the system behaves on startup.

WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction.

Press [Enter] to enter the submenu scree of the parameters shown in the screen below.

Item Parameter

1 Peripheral Configuration

2 IDE Configuration

3 Floppy Configuration

4 PCI PnP Configuratoin

5 Boot Settings Configuration

6 Onboard Device Configuration

7 Event Log Configuration

8 Remote Access Configuration

9 System Health Monitoring

Peripheral Configuration


Serial Port A(Address/IRQ)

Serial port 1 address and IRQ (interrupt request) setting

Disabled3F8/IRQ42F8/IRQ33E8/IRQ42E8/IRQ3

Serial Port B(Address/IRQ)

Serial port 2 address and IRQ (interrupt request) setting

Disabled2F/8/IRQ33E8/IRQ43E/8/IRQ4

Parallel Port Address Sets a logical base address for the parallel port Disabled3782783BC

Parallel Port Mode Sets the operation mode for the parallel port NormalBi-DirectionalEPPECP

Parallel Port IRQ Optional Default. Safe Default. IRQ5IRQ7

29 Chapter 2

IDE ConfigurationThe IDE Configuration submenu lets you define the parameter settings related to the hard disk.

Parameter Decription Option

IDE Configuration P-ATA Mode: default setting. P-ATA device is configured in legacy mode.Combined Mode: allows configuration of P-ATAand S-ATA devices in legacy mode.Disabled: disables IDE controller for P-ATA and S-ATA devices.

P-ATA mode

Combined Mode Uption

Disabled

S-ATA Runing Enhanced Mode

Default is “Enabled” if “IDE Configuration” is set to “P-ATA Mode”.When enabled, S-ATA device is configured in “NATIVE mode” and P-ATA device is configured in “LEGACY mode”

EnabledDisabled

Primary IDE MasterPrimary IDE SlaveSecondary IDE MasterSecondary IDE SlaveThird IDE MasterFouth IDE Master

Display detected device type.Display “None” if not detected.Press [Enter] to display sub-menu

Device TypeNone

Chapter 2 30

Primary IDE Master


Device Type of IDE Device N/A

Vendor Vendor of the selected IDE device N/A

Size Size of the selected device N/A

Type Configure the driver type. Not installedAutoCD-ROMARMD

LBA/Large Mode Select the hard disk drive translatoin method. Fordrivers with more than 504MB, the LBA mode is nec-essary.

DisabledAuto

Block Mode Auto: The Data transfer from and to the device occurs multiple sectors at a time if the device supports it.Disable: The Data transfer from and to the device occurs one sector at a time

DisabledAuto

PIO Mode Select PIO ( Programmed Input/Output) Mode. Mode 0 to 4 provide successive increase of performance.

Auto01234

31 Chapter 2

DMA Mode Optimal DefaultFailsafe Default

AutoSWDMAnMWDMAnUDMAn

S.M.A.R.T Enable or disable the S.M.A.R.T ( Self- Monitoring, Analysis and Reporting Technology) in the internal hard disk. If Auto is selected, the BIOS will enable the S.M.A.R.T if the driver supported.

AutoDisabledEnabled

32-bit Data Transfer Optimal DefaultFailsafe Default

DisabledEnabled


Chapter 2 32

33 Chapter 2

Floppy ConfigurationThe floppy configuration submenu displays the type of floppy drive installed in the server.


Floppy Drive A Floppy disk drive type 1.44/1.25MB None

Chapter 2 34

PCI/PnP ConfigurationThe PCI/PcP Configuration submenu lets you specify the settings for the PCI devices.


USB Function Enables the system’s USB ports EnabledDisabled

Legacy USB Support Enable this parameter when you intend to use a USBdevice and are using a non-Plug and Play operatingsystem, such as DOS.

DisabledAuto

PCI Slot-1~5 IRQ Refer-ence

Sets a parameter for the PCI buses. Auto

Boot Settings ConfigurationThe boot settings configuration submenu lets you specify the preferred setting for system bootup.


Quick Boot Allows BIOS to skip certain tests while booting.This will decrease the time needed to boot the system.

EnabledDisabled

Quite Boot Disabled: Displays normal POST messages.Enabled: Displayes OEM Logo instead of POST messages.

EnabledDisabled

Hyper-Threading Technology

Enabled: Enable CPU Hyper-Threading for HTenabled processor(s).Disabled: Disabled CPU Hyper-Threading for HTenabled processor(s).

EnabledDisabled

Auto-detect CPU Fre-quency

Default is “Enabled” EnabledDisabled

CPU Frequency to Bus Ratio

Grayed is “On” and Numlock LED on the keyboard ison.

Xx to 1

Bootup Num Lock Default is “On” and Numlock LED on the keyboardis on.

On Off

35 Chapter 2

PS/2 Mouse Support Default is “Enabled”Disabled PS/2 device if disabled.

EnabledDisabled

Wait for “F1” if Error Default is “Enabled”. Display below message when POST error occurred. Wait for 5 seconds and continuing to boot up.Press “F1” to continue or F2 to enter BIOS setup.Display below message and stop continuing the POST process when POST error occurred.

EnabledDisabled

MPS 1.4 Support If you enable this item, the system BIOS MP table will be compatible with MultiProcessor Specificationversion 1.4

EnabledDisabled

Memory Test Allows BIOS to skip certain tests while booting. Decreases the time needed to boot the system.

EnabledDisabled


Chapter 2 36

37 Chapter 2

Onboard Device ConfigurationThe onboard device configuration submenu displays the types of devices the system board can support.


OnBoard LAN Gigabit ethernet support EnabledDisabled

OnBoard S-ATA Serial ATA drive support EnabledDisabled

Event Log Configuration

NOTE: If there are any event logs recorded. “ View Event Log” and “ Mark All Events As Read” will appear. If no event recorded, these two options will NOT appear.

Chapter 2 38

Parameter Description Options

Event Logging Enables or disables the event logging function of the system

EnabledDisabled

Clear All Event Logs Pop-up a new diaglog box, to confirm if user wantsto clear all event logs now.The message in the diaglog box: “Clear AllEvent Logs now ?”

YesNo

View Event Log Press [Enter] to display detail event log message

BIOS POST Event Logging

Allow/Not allow logging or BIOS POST events EnabledDisabled

ECC Event Logging ECC(Error Correcting Code) tests the accuracy of data as it passes in and out of memory. When this parameter is enabled, single-bit and multi-bit memory errors will be recorded in the event log.

EnabledDisabled

PCI Device Event Logging

PCI( Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for newprocessors, such as Pentium processors. It canrun at clock speeds of 33 or 66 MHz. When this parameter is enabled, any PCI device error will be recorded in the event log.

EnabledDisabled

AC Power Lost/Recovery When this parameter is enabled, any instance of ACpower lost will be monitored and logged in the eventlog.

EnabledDisabled

Intrusion Event logging Allow logging of chassis intrusion events. EnabledDisabled

Software NMI Default is “Enabled”Do not assert NMI if disabled

EnabledDisabled

39 Chapter 2

Remote Access ConfigurationThe remote access configuration submenu lets you specify settings related to the syste’s remote

management features.


Remote Access Enables or disables remote access.Selecting Serial enables remote access and opens a submenu to configuration system parameters.

DisabledSerial

Serial Port Number Default is “COM1” when remote access is set to “Serial”

COM1COM2

Serial Port Mode COM1 default is 115.2KCOM2 default is 19.2K

115200 8,n,157600 8,n,119200 8,n,1

POST-Boot Support Default is “Disabled”If Enabled, system will keep redirection connectionactive after booting to OS. If Disabled, the connection will be deactivated.

DisabledEnabled

Terminal Type Default is PC-ANSI, which is the standard PC-type terminal. VT100 works for English as the select language. VT-UTF8 uses Unicode.

PC ANSIVT100VT-UTF8

Chapter 2 40

Flow Control Selecting Hardware enables flow control of remote access.

None Hardware


41 Chapter 2

Chapter 2 42

System Health MonitoringThe system health monitoring submenu lets you check various system parameters. This information

is for reference only, no parameters in this submenu can be changed.


CPU Temperature Current CPU temperature detected by the sensor on the board

58 C/136 F

System Temperature Current board temperature detected by the sensor on the board

33 C/91 F

CPU Fan Speed Current CPU Fan speed detected 2646RPM

System Fan Speed Current System Fan speed detected 9121RPM

Chassis Status Itemize the detail of each voltage

° °

° °

Power MenuThe power menu allows you to configure the system’s power management feature.

Parameter Description OptionsACPI Aware O/S Yes/No ACPI support for operating system.

Yes: If OS supports ACPI.No: If OS does not support ACPI.

YesNo

Power Management Enable or disable APM support. EnabledDisabled

Restore on AC Power Loss

Defines the power state to resume to after a system shutdown that is due to an interruption in AC power.When set to Last State, the system will return to theactive power state prior to shutdown.When set to Stay Off, the system remains off after power shutdown.

Last StateAlways OnOff

Power Button Mode When set to instant On/Off, the power button serves as a standard on/off button. When set to Suspend, pressing the power buttonwill activate the power-saving suspend mode.

InstantOn/Off4-Sec Over write

43 Chapter 2

Boot MenuThe boot menu allows you to specify the preferred settings during system bootup.

Press [Enter] to enter the submenu screen of the parameters shown in the screen below.


Boot Device Priority Specifies the boot sequence from the availablede-vices.

Removeable Devices

Hard Disk Drives Specifies the available hard disk drives boot sequence. Only first drive could boot the system

CD-ROM Drive

Removable Devices Specifies the available removable devices boot sequence. Only first drive could boot the system

Hard Drive

ATAPI CDROM Drives Specifies the available CD-ROM drives bootsequence. Only first drive could boot the system.

N/A

Chapter 2 44

45 Chapter 2

Boot Device PriorityThe boot device priority submenu lets you specify the boot search sequence during the POST process.

BIOS setup wil ldisplay an error message if the drive specified is not bootable.

Parameter Description

1st Boot Device Sets the device from which the system will first attempt to boot up.

2nd Boot Device Sets the device from which the system will attempt to boot up when the first attempt failed.

3rd Boot Device Sets the device from which the system will attempt to boot up when the first and second attempts failed.

Security Menu

Parameter Description OptionSupervisor Password Prevents unauthorized access to the BIOS setup. Not Installed

Installed

User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisorpassword is set.

Not InstalledInstalled

Change SupervisorPassword

You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the pass-word. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( “a-z”, “A-Z”,”0-9”). Six characters are allowed for a password.

Clear User Password Highlight this item and type in the current password. At the next dialog box press Enter to disable password protection.

Clear User Password Press [Enter] to remove the User password.

Chapter 2 46

Exit Menu

Parameter DescriptionSave Changes and Exit Exit system setup wiht saving the changes

Discarding Changes and Exit Exit system setup without saving the changes.

Load Optimal Defaults Load Optimal Defaults

Load Failsafe Defaults Load Failsafe Defaults

Discard Changes Discard changes

47 Chapter 2

Disassemble and Reassemble

Chapter 3

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance

and troubleshooting.

To disassemble the computer, you need the following tools:

! Wrist grounding strap and conductive mat for preventing electrostatic discharge

! Phillips screw driver and twizer

NOTE: The screws for the different components vary in size. During the disassembly process,

group the screws with the corresponding components to avoid mismatch when putting

back the components.

Chapter 3 48

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the power cable from the system.

49 Altos G310

Disassembly Flowchart

Chapter 3 50

Standard Disassembly ProcedureThis section tells you how to disassemble the system when you need to perform system service.

Please also refer to the disassembly video, if available.

CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

Removing the Housing Cover

1. Remove the two thumbscrews located at the rear end of the left panel.

2. Slide the left panel rearward before detaching it from the chassis.

3. Unlock the door with the key to release the side panel.

4. Push the latch and open the front panel to more than a 45 degrees angle and move it away from the

chassis.

Removing the CD-ROM, Floppy and HDD

1. Disconnect the CD-ROM power cable and IDE cable

2. Disconnect the floppy power cable and IDE cable

3. Disconnect the hard disk drive power cable and IDE cable

51 Altos G310

4. Pulling the CD-ROM, floppy and hard disk drive from the chassis.

5. Detach the bracket from the CD-ROM.

6. Detach the bracket from the floppy.

7. Detach the bracket from the hard disk drive.

Removing the Cables1. Disconnect the power cable from the mainboard

2. Disconnect the 12 voltage power cable from the mainboard.

3. Disconnect the floppy IDE cable, primary IDE cable and the secondary IDE cable from the headers.

Chapter 3 52

Removing the DIMM1. Press the holding clips on both sides of socket outward to release the DIMM and take it away.

Removing the System Fan1. Disconnect the system fan cable.

2. Take the system fan from the chassis.

Removing the CPU

1. Disconnect the CPU fan cable from the mainboard

2. Depress the locking lever to release the heatsink.

3. Take the heatsink module away from the mainboard.

53 Altos G310

4. Lift up the CPU locking lever until it is fully extended and take CPU away from the socket.

5. Then press down the locking lever to the end.

Removing the Mainboard and Extension Board1. Remove the nine screws to release the mainboard.

2. Then gently to take the mainboard from the chassis.

3. To separate the extension daughter board from the mainboard.

Removing the Power Supply1. Removing the four screws located on the rear chassis.

2. Take the power supply from the chassis.

Chapter 3 54

Removing the Power Button and USB Modules1. Remove the two screws to release the lock switch cable.

2. Then take the lock switch cable away.

3. Remove the two screws to release the module.

4. Take the module away from the chassis.

5. Take the USB module away from the chassis.

6. Remove the one screw to release the lock.

7. Then take the lock away from the chassis.

55 Altos G310

8. Remove the one screw to release the power button board from the bracket.

9. Take the power button board from the bracket.

10. Disconnect the intrusion alarm cable.

11. Disconnect the cable from the power button board.

12. Remove the two screws.

13. Take the USB module away from the bracket.

14. Disconnect the USB cable.

Chapter 3 56

Standard Reassembly ProcedureThis section tells you how to reassemble the system when you need to perform system service.

Please also refer to the disassembly video, if available.

CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

Reassemble the Power Button and USB Modules

1. Reconnect the USB cable to the USB board.

2. Place the USB board module to the bracket.

3. Then secure the two screws to fasten it.

4. Reconnect the power button cable to the power board.

5. Reconnect the intrusion alarm cable.

6. Place the power button module to the bracket.

7. Secure the one screw to fasten the board.

57 Altos G310

8. Aim at the secure position to place the lock module.

9. Secure the one screw to fasten the lock.

10. Place the USB module to the position.

11. Place this module to this position.

12. Secure the two screws to fasten the module.

13. Place the lock switch cable on the position and secure the two screws to fasten it.

Chapter 3 58

Reassemble the Power Supply1. Aim at the track to place the power supply to the chassis.

2. Then secure the four screws.

Reassemble the Mainboard and Extension Board

1. Reconnect the extension daughter board to the mainboard.

2. Aim at the I/O shield position to place the mainboard with caution.

3. Secure the nine screws to fasten the mainboard.

Reassemble the CPU

1. Lift up the lever to straight.

2. Aim at the Pin 1 mark to place the CPU.

3. Press down the lever to fasten the CPU.

59 Altos G310

4. Place the heatsink to the position.

5. Hook the CPU locking lever to fasten it.

6. Reconnect the CPU fan cable to the position.

Reassemble the System Fan1. Place the system fan to the chassis.

2. Reconnect the system fan cable to the position.

Reassemble the DIMM

1. Insert the DIMM to the socket.

2. And press the holding clips inward to lock the DIMM in place.

Chapter 3 60

Reassemble the Cables1. Reconnect the secondary IDE cable, primary IDE cable and floppy IDE cable to the mainboard.

2. Reconnect the 12 voltage power cable to the mainboard.

3. Reconnect the power cable to the mainboard.

Reassemble the CD-ROM, Floppy and HDD

1. Place the bracket to the hard disk drive.

2. Aim at the screw position to place the bracket on CD-ROM.

3. Place the bracket to the floppy.

61 Altos G310

4. According the track to insert hard disk drive to the chassis.

5. Aim at the position to insert the floppy.

6. Aim at the position to insert the CD-ROM.

7. Reconnect the IDE cable and power cable to the hard disk drive.

8. Reconnect the IDE cable and power cable to the floppy.

9. Reconnect the IDE cable and power cable to the CD-ROM.

10. Attach the front panel to the chassis.

11. Attach the side panel to the chassis.

12. Secure the two screws to fasten the side panel.

Chapter 3 62

63 Altos G310

Chapter 4 62

This chapter provides troubleshooting information for the Altos G310:

! Bootblock Initialization Code Checkpoints

! Bootblock Recovery Code Checkpoints

! POST Code Checkpoints

! Beep Codes

Troubleshooting

Chapter 4

Bootblock Initialization Code CheckpointsThe bookblock initialization code sets up the chipset, memory and other components before system

memory is available. The following table describle the type of checkpoints that may occur during the

bootblock initialization portion of the BIOS:

Checkpoint Code DescriptionBefore D1 Early chipset initialization is done. Early super I/O initialization is done including

RTC and keyboard controller. NIMI is disabled.

D1 Perform keyboard controller BAT test. Checks if waking up from powermanagement suspend state. Save power-on CPUID value in scratch CMOS.

D0 Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.

D2 Disable CACHE before memory detection. Execute full memory sizing module.Verify that flat mode is enabled.

D3 If memory sizing module not executed, start memory refresh and do memorysizing in Bootblack code. Do additional chipset initialization. Re-enable CACHE.Verify that falt mode is enabled.

D4 Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.

D5 Bootblock code is copied from ROM to lower system memory and control isgiven to it BIOS executes out of RAM.

D6 Both key sequence and OEM specific method is checked to determine if BIOSrecovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to checkpoint E0.

D7 Restore CPUID value back into register. The Bootblock-Runtime interface module is moved to system memory and control is given to it. Determine whether to execute serial flash.

D8 The Runtime module is uncompressed into memory. CPUID information is stored in memory.

D9 Store the Uncompressed pointer for future use in PMM.Copying Main BIOS into memory. Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing SMRAM.

DA Restore CPUID value back into register. Give control to BIOS POST.

63 Altos G310

Bootblock Recovery Code Checkpoints The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to

occur because the user has forced the update or the BIOS checksum is corrupt. The following table

describle the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS.

Checkpoint DescriptionE0 Initialize the floppy controller in the super I/O. Some interrupt vectors are

initialized. DMA controller is initialized 8259 interrupt controller is initialized.L1 cache is enabled.

E9 Set up floppy controller and data. Attempt to read from floppy.

EA Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.

EB Disable ATAPI hardware. Jump back to checkpoint E9.

EF Read error occured on media. Jump back to checkpoint EB.

E9 or EA Determine informatoin about root directory of recovery media.

F0 Search for pre-defined recovery file name in root directory.

F1 Recovery file not found.

F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.

F3 Start reading the recovery file cluster by cluster.

F5 Disable L1 cache.

FA Check the validity of the recovery file configuration to the current configurationof the flash part.

FB Make flash write enable through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size.

F4 The recovery file size does not equal the found flash part size.

FC Erase the flash part.

FD Program the flash part.

FF The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000ROM at F000:FFF0h

Chapter 4 64

POST Code CheckpointsThe POST checkpoints are the largest set of checkpoints during the BIOS pre-boot process. The following

table describes the type of checkpoints that may occur during the POST portion of the BIOS:

Checkpoint Description03 Disable NIMI,Parity, video for EGA, and DMA controllers. Initialize BIOS, POST,

and Runtime data area. Also initialize BIOS modules on POST entry and GPNV area. Initialize CMOS as mentioned in the Kernel Variable “wCMOSFlags”.

04 Check CMOS diagnostic byte to determine if battery power is OK and CMOSchecksum is OK. Verify CMOS checksum manually by reading storage area.If the CMOS checksum is bad, update CMOS with power-on default values andclear passwords. Initialize status register A.Initializes data variables that are based on CMOS setup questions.Initializes both the 8259 compatible PICs in the system.

05 Initializes the interrupt controlling hardware (generally PIC) and interrupt vectortable.

06 Do R/W test to CH-2 count reg. Initialize CH-0 as system timer. Install the POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer interrupt.Traps INT1Ch vector to “POSTINT1ChHandlerBlock”.

08 Initializes the CPU. The BAT test is being done on KBC.Program the keyboard controller command byte is being done after Autodetection of KB/MS using AMI KB-5.

C0 Early CPU Init Star--Disable Cache -- Init Loal APIC

C1 Set up boot strap processor Information

C2 Set up boot strap processor for POST

C5 Enumerate and set up application processors

C6 Re-enable cache for boot strap processor

C7 Early CPU lnit Exit

0A Initializes the 8042 compatible Keyboard Controller

0B Detects the processor of PS/2 mouse

0C Detects the presence of Keyboard in KBC port

0E Testing and initialization of different input devices. Also, update the KernelVariables.Traps the INT09h vector, so that the POST INT9h handler gets control for IRQ1. Uncompress all available language, BIOS logo, and Silent logo modules.

13 Early POST initialization of chipset registers

24 Uncompress and initialize any platform specific BIOS modules

30 Initialize System Management Interrupt

2A Initializes different devices through DIM.

2C Initializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs.

2E Initializes all the output devices

31 Allocate memory for ADM module and uncompress it. Give control to ADMmodule for initialization. Initialize language and font modules for ADM.Activate ADM moudle.

33 Initializes the silent boot module. Set the window for displaying text information.

65 Altos G310

37 Displaying sign-on message, CPU information, setup key message, and any OEM specific information.

38 Initializes different devices through DIM.

39 Initializes DMAC-1 & DMAC-2

3A Initializes RTC date/time

3B Test for total memory installed in the system. Also, check for DEL or ESC keys to limit memory test. Display total memory in the system.

3C Mid POST initialization of chipset registers.

40 Detect different devices (Parallel ports, serial ports, and coprocessor in CPU,....etc) successfully installed in the system and update the BDA, EBDA...etc.

50 Programming the memory hole or any kind of implementation that needs anadjustment in system RAM size if needed.

52 Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory.

60 Initializes NUMI-LOCK status and programs that KBD typematic rate.

75 Initialize Int-13 and prepare for IPL detection.

78 Initializes IPL devices controlled by BIOS and option ROMs.

7A Initializes remaining option ROMs.

7C Generate and write contents of ESCD in NVRam.

84 Log errors encountered during POST.

85 Display errors to the user and gets the user response for error.

87 Execute BIOS setup if needed. requested.

8C Late POST initializations of system management interrupt.

8D Build ACPI tables (if ACPI is supported)

8E Program the peripheral parameters. Enable/Disable NMI as selected

90 Late POST initializations of system management interrupt

A0 Check boot password if installed

A1 Clean-up work needed before booting to OS

A2 Takes of runtime image preparation for different BIOS modules. Fill the freearea in F000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table.Repares the runtime language module. Disables the system configuration display if needed.

A4 Initialize runtime language module

A7 Display the system configuration screen if enabled. Initialize the CPU’s beforeboot, which includes the programming of the MTRR’s

A8 Prepare CPU for OS boot including final MTRR values

A9 Wait for user input at configure display if needed

AA Uninstall POST INT1Ch vector and INT09h vector. Reinitialize the ADM module.

AB Prepare BBS for Int 19 boot

AC End of POST initialization of chipset registers

B1 Save system context for ACPI

00 Passes control to OS Loader (typically INT19h)

Checkpoint Description

Chapter 4 66

Beep CodesThe following table describes the beep codes that are used by AMIBIOS:

Number of Beeps Description1 Memory refresh timer error

2 Parity error

3 Main memory read/ write test error

4 Mainboard timer not operational

5 Processor error

6 Keyboard controller BAT test error

7 General exception error

8 Display memory error

9 ROM checksum error

10 CMOS shutdown register read/write error

11 Cache memory bad

67 Altos G310

Jumper and Connector Information

Chapter 5

Jumpers and ConnectorsRefer to the following figure for the location of the jumpers and connectors on the main board:

Connector/Jumper Label DescriptionAGP1 AGP Slot

BAT1 Battery

CPUFAN CPU Fan Connector

DIMM 1,2,3,4 DIMM Port

FDD1 Floppy Connector

J10 Front Panel Header

J11 Buzzer Connector

Chapter 5 68

J3 PS/2-KBMS

J4 Serial and Parallel Print Port

J5 Dual USB & RJ45

J6 Extend Interface

J7 Power Port & 12V Power Connector

J9 Main Power Connector

JP8 Clear CMOS

JP9 I2C Feature Connector

PCI 1,2,3 PCI Slot

EXT PCI 1, 2 Extention PCI Slots

PIDE 1,2 Primary IDE ConnectorSecondary IDE Connector

SATA1,2 S-ATA Ports

SYSFAN 1,2 System FAN Connector

U1 LAN Connector

U12 Clock Generator

U14 478pin CPU Slot

U15 875P Chipset

U20 ICH5R Chipset

U22 I/O Controller

U23 BIOS

U25 Mini-BMC

USB1 Front USB Connector

USB2 Dual USB Connector

Connector/Jumper Label Description

69 Altos G310

Print Port

Serial Port

Pin No. Pin Description Pin No. Pin Description1 STB# 15 -PERROR

2 DATA BUS1 16 -PPRINIT

3 DATA BUS 2 17 -PSLCTIN

4 DATA BUS 3 18 GND

5 DATA BUS 4 19 GND

6 DATA BUS 5 20 GND

7 DATA BUS 6 21 GND

8 DATA BUS 7 22 GND

9 DATA BUS 8 23 GND

10 ACK# 24 GND

11 BUSY 25 GND

12 PAPER EMPTY 26,27 GND

13 SELECT G1 GND

14 PAUTOFD G2 GND

CN2

Pin No. Pin Description Pin No. Pin Description1 NDCDA 7 NRTSA

2 NSINA 8 NCTSA

3 NSOUTA 9 NRIA

4 NDTRA 10 GND

5 GND 11 GND

6 NDSRA

Chapter 5 70

71 Altos G310

Serial ATA Port

PS2-KBMS

CN21 SATA

Pin No. Pin Description Pin No. Pin Description1 GND 6 SATA_RXN0

2 SATA_TXP0 7 GND

3 SATA_TXN0 8 NC

4 GND 9 NC

5 SATA_RXN0

J3

Pin No. Pin Description Pin No. Pin Description1 KBDATA 10 POWER

2 NC 11 MSCLK

3 GND 12 NC

4 POWER 13 GND

5 KBCLK 14 GND

6 NC 15 GND

7 MSDATA 16 GND

8 NC 17 GND

9 GND

CN21SATA

1234567

8

9

T1

T2

T3

T4

T5

B1

B2

B4

B3B5

B6

T6

J3CON_PS2_2MH1106-D6

1

2

3

4

5

6

7

8

9

10

11

12

13141516

17

Dual Stack USB Port

Dual USB & RJ45 Connector

USB2

Pin No. Pin Description Pin No. Pin Description1 5V_DUAL_BACK 6 USB DATA BUS

2 USB DATA BUS 7 USB DATA BUS

3 USB DATA BUS 8 GND

4 GND 9 GND

5 5V_DUAL_BACK 10 GND

Pin No. Pin Description Pin No. Pin Description1 USB PWR 15 GND

2 USBP2N 16 GND

3 USBP2P_R 17 3.3V

4 GND 18 LINK_LEDJ

UB11123-8B0

USB2

UB1112C-81

1234

5678

9 10

11 12

Chapter 5 72

5 USB PWR 19 3.3V

6 USBP3N_R 20 ACTIVE_LEDJ

7 USBP3N_R 21 GND

8 GND 22 GND

9 LTDP_8100 23 GND

10 LTDN_8100 24 GND

11 LRDP_8100 25 GND

12 NC 26 GND

13 NC 27,28 GND

14 LRDN_8100 29,30 GND

Pin No. Pin Description Pin No. Pin Description

73 Altos G310

Chapter 5 74

Front Panel I/O and LED

Front Panel Connector

J10

Pin No. Pin Definition1 Power LED_A Power LED Anode

2 5VSB 5VSB

3 Key Key

4 Cooling Fault LED_A Cooling Fault LED Anode

5 Power LED_C Power LED Cathode

6 Cooling Fault LED_C Cooling Fault LED Anode

7 HDD Activity LED_A HDD Activity LED Anode

8 System Fault LED_A NIC Activity LED Anode

9 HDD Activity LED_C HDD Activity LED Cathode

10 System Fault LED_C System Fault LED Cathode

11 Power Switch Power Switch

12 NIC#1 Activity LED_A NIC Activity LED Anode

13 Power Switch (GND) Power Switch (GND)

14 NIC#1 Activity LED_C NIC Activity LED Cathode

15 Reset Switch Reset Switch

16 SMB_SDA SMBus SDA

17 Reset Switch (GND) Reset Switch (GND)

18 SMB_SCL SMBus SCL

19 ACPI Sleep Switch ACPI Sleep Switch

20 Chassis Intrusion Chassis Intrusion

21 ACPI Sleep Switch (GND) ACPI Sleep Switch (GND)

22 NIC#2 Activity LED_A NIC Activity LED Anode

23 NMI to CPU Switch NMI to CPU Switch

24 NIC#2 Activity LED_C NIC#2 Activity LED Cathode

75 Altos G310

LED Definition

LED Indicator Color Condition DescribesPower/Sleep LED Green ON S0: Power On

Green Blink (1Hz with at 50% duty cycle)

S1: Sleep

Amber ON S3

- OFF S4

- OFF S5

Status LED Green On System Ready/No alarm

Green Blink (1Hz with at 50% duty cycle)

System Ready but degraded (Some CPU fault, DIMM killed) / memory reduction

Amber Blink (1Hz with at 50% duty cycle)

Non critical alarm (Redundant FAN failure, Non-critical temperature and voltage)

Amber ON Critical alarm (Critical Power Modules Failure, Voltage Power Supply, Critical Temperature and voltage...)

-ALL OFF System not Ready (Post error/ NMI event/ CPU or terminator missing...)

HDD LED Green Blink Hard Disk Drive Access

- OFF No Access

LAN Activity Green ON LAN /No Access

Green Blink LAN Access

- OFF Disconnect/ Idle

Front USB HeaderUSB Header

Setting Pin No. Signal Name Pin Definition1 VBUS Front Panel USB power (port 0,1)

2 VBUS Front Panel USB power (port 0,1)

3 D- Front Panel USB Port 0 Negative signal

4 D- Front Panel USB Port 1 Negative signal

5 D+ Front Panel USB Port 0 Positive signal

6 D+ Front Panel USB Port 1 Positive signal

7 GND Ground pin

8 GND Ground pin

9 Key No Pin

10 Overcurrent Front Panel USB Overcurrent signal (port 0,1)

Chapter 5 76

GPIO DefinitionConnector and Jumper Setting

IDE Connector

Component Pin No. Pin Define Function DefineICH5 U3 GPI7 Front audio det

Y2 GP18 LAN_PEM#

AC3 GPI11 IPMI_ALERT#

W5 GPI13 IO_PME#

F22 GPO23 FWH_WP#

F21 GPIO34 VCC26_EN

SIO 103 GPIOE00 GPIO_POWER_LED

105 GPIOE02 GPIO_STATUS_LED

Setting Pin No. Pin Define Pin No. Pin Define1 -HDRST 21 IDE REQ

2 GND 22 GND

3 Device data 7 23 I/O WRITE

4 Device data 8 24 GND

5 Device data 6 25 I/O READ


7 Device data 5 27 I/O RDY

8 Device data 10 28 Pull down for always master

9 Device data 4 29 IDE ACK


11 Device data 3 31 IRQ14

12 Device data 12 32 NC

13 Device data 2 33 Device address 1

14 Device data 13 34 NC



17 Device data 0 37 Device chip select S1

18 Device data 15 38 Device chip select S3

19 GND 39 HDDLED

20 NC 40 GND

PIDE1

HL20201-UD2

HL2X20-A-N20

1 5

2 4 6 8 10

7 911

13

15

12

14

16

17

19

21

23

25

18

22

24

26

27

29

31

33

28

30

32

34

3

35

36

37

38

39

40

77 Altos G310

Floppy Connector

Fan Connector

Setting Pin No. Pin Define Pin No. Pin Define1 GND 18 DIP#

2 DRVDEN0 19 GND

3 NC 20 STEP#

4 NC 21 GND

5 GND 22 WD#

6 NC 23 GND

7 GND 24 WE#

8 INDEX# 25 GND

9 GND 26 TRAK0#

10 MOA# 27 GND

11 GND 28 WP#

12 DSB# 29 GND

13 GND 30 RDATA#

14 DSA# 31 GND

15 GND 32 HEAD#

16 MOB# 33 GND

17 GND 34 DSKCHG

CPU FAN

Setting Pin No. Pin Define1 GND

2 FANPOWER 12V

3 LM85 TACH1

SYSFAN1


2 FANPOWER 12V

3 LM85 TACH3

HL0717N-P4

HL2X17-A-N5

FDD1

134 26

78

911

10

12

13

14

16

15

17

18

19

20

22

24

26

28

30

32

34

21

23

25

27

29

31

33

CPUFANHF08030-P1

HF08030-P1

112233

SYSFAN1HF08030-P1

HF08030-P1

112233

Chapter 5 78

I2C Connector

Clear CMOS

NOTE: 1-2: Normal

NOTE: 2-3: CLR CMOS

SYSFAN2


2 FANPOWER 12V

3 LM85 TACH2

JP9


2 IPMI_SCL

3 IPMI_SDA

4 TRIS

J8

Setting Pin No. Pin Define1 NORMAL

2 CLEAR

3 GND

SYSFAN2HF08030-P1

HF08030-P1

112233

HB24041

JP9

HB4

11

22

33

44

79 Altos G310

FRU (Field Replaceable Unit) List

Chapter 6

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G310.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

NOTE: The number indicates the location shown on exploded diagram or “NS” indicates “Not shown” on it.

Chapter 6 80

Exploded Diagram

81 Altos G310

Part List

Picture Partname Description Aecr No.Board

Daughter Board 2USB

USB Board 55.G31VF.001

Power Button Board Power Switch Board 55.G31VF.002

Extension Daughter Board

TBD 55.G31VF.003

CableFDD Cable 34PIN 2CON

FDD Cable 50.G31VF.001

HDD IDE Cable 40PIN (Short)

HDD Cable 50.G31VF.002

ODD IDE Cable 40PIN(LONG)

CD Cable 50.G31VF.003

Audio Cable 10PIN 2CON

Audio Cable 50.G31VF.004

USB Cable 10PIN 2CON

USB Cable 50.G31VF.005

Reset Cable Reset switch+reset switch holder

50.G31VF.006

LED/Power Button Cable W/Bracket

Power/HDD LED Cable 50.G31VF.007

Chapter 6 82

Intrusion Alarm 7PIN 2CON

Intrusion Switch 50.G31VF.008

S-ATA Cable 7PIN 2CON

Cable SATA 270MM Red Foxconn

50.G31VF.009

S-ATA Power Cable 2CON

Cable SATA Power 1-2H 150MM Foxconn

50.G31VF.010

Case/Cover/Bracket/AssembleRight Cover Left Bracket Door Sub Assy 60.G31VF.001

Front Bezel W/ODD Door, 5.25” Empty Cover, Power Button

Front Bezel Assy 60.G31VF.002

5.25” Empty Cover 5.25” Door 42.G31VF.001

FDD Button FDD Button 42.V02VF.703

I/O Shield I/O Shield 33.G31VF.001

I/O Bracket Slot Cover 33.G31VF.002

Picture Partname Description Aecr No.

83 Altos G310

Retention Module W Nail 4PCS

TBD 42.G31VF.002

I/O Bracket Holder PCI-BKT 42.V02VF.707

Chassis W I/O Bracket, DB Bracket, LED Bracket W/O I/O Shield

G310 Sub Case Assy (W/O I/O Shield)

60.G31VF.003

FDD Holder FDD Rail 33.V02VF.704

ODD Holder CD-ROM Rail 33.V02VF.705

HDD Holder Assy (Right)

Right HDD Rail Assy 42.V02VF.708

HDD Holder Assy (Left)

Left HDD Rail Assy 42.V02VF.709

Lock W Bracket TBD 42.G31VF.003

Foot Stand Rubber Foot Foot 47.V02VF.701

CD-ROM DriveCD-ROM DRive 52x MSI MS-8152 Black

DRV, CD-ROM 52X MS-8152MSI (Black)

KD.052B.003

FDD/Floppy Disk DriveFDD 1.44MB Panasonic

TBD TBD

MainboardMB FS-1100A For Altos G310

MB FS-1100A For Altos G310 MB.G3109.002

Power Supply


Chapter 6 84

Power Supply 300W W PFC ATX12V FSP300-60PLN

Power Supply 300W W PFCATX12V FSP300-60PLN

PY.30008.003


85 Altos G310

Model Definition and Configuration

Appendix A

The Altos G310 Model No. Define:

1. Trade Mark:

2. Brand Name: Acer

3. Description: Intel P4 processor with hyper-threading technology

a. North Bridge : Intel 875P

b. South Bridge : ICH5R

c. Super I/O Controller : NS PC87373

4. Model No: Altos G310

5. Product Name: Acer Altos G310

Appendix A 86

Test Compatible Components

Appendix B

This computer’s compatibility is a test plan released by Wistron Internal Testing Department.

Once the final report is available, this chapter will be revised accordingly.

Appendix B 87

Win NT4.0+SP6 Environment Test

Item SpecificationsCPUP4 3.6Ghz/800FSB/1MB Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996

P4 3.4Ghz/800FSB/1MB Prescott, mPGA478, SL7B8, D-1 Stepping, MM#: 857995


P4 3.0Ghz/800FSB/1MB Prescott, mPGA478, SL79L, D-1 Stepping, MM#: 857985

P4 2.8Ghz/533FSB/1MB Prescott, mPGA478, SL7D8, D-1 Stepping, MM#: 858622

P4 2.8Ghz/533FSB/512KB Northwood, mPGA478, SL6PF, D-1 Stepping, MM#: 850164

Celeron 2.5Ghz/400FSB /128KB Celeron, mPGA478, (MVID), SL6ZY, D-1 Stepping, MM#: 853365

DDR module ( with E.C.C.)1GB PC3200 DDR unbuffered Apacer DDR 64x8x18 CL3, 1.25"

512MB PC3200 DDR unbuffered Apacer DDR 32x8x18 CL3, 1.25" HYB25D256800BT-5


1GB PC2700 DDR unbuffered Apacer DDR 64x8x18, SAMSUNG KH510838B-TCB3

DDR module (non-E.C.C.)512MB PC3200 DDR unbuffered Infineon DDR 32x8x18 CL3, 1.25" HYB25D256800CT-5

256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3, 1.25" HYB25D256800CT-5

ATA Hard drive 160GB,ATA 7200RPM Seagate Cuda VI "Alpine"

80GB, ATA,7200RPM Seagate Cuda VI "Alpine"

SATA Hard drive 160GB,SATA 7200RPM Seagate "Alpine" 8MB

80GB, SATA 7200RPM Seagate "Alpine" 8MB

160GB,SATA 7200RPM HGST "Vancourver III" HDS722516VLSA80, MLC71474

80GB, SATA 7200RPM HGST "Vancourver III" HDS722580VLSA80, MLC71474

200GB,SATA 7200RPM Western Digital, 200GB SATA 7200rpm, SD2000 JD-22HBB0

160GB,SATA 7200RPM Western Digital, 160GB SATA 7200rpm, WD1200JD-22HBB0

80GB, SATA 7200RPM Western Digital, 80GB SATA 7200rpm, WD800JD-22HKA0

SCSI Hard drive (68pin)73GB, U320, 10K RPM Seagate Cheetah 146LP

HGST Daytona146Z10 IC35L073UWDY10

36GB, U320, 10K RPM Seagate Cheetah 146LP


SCSI Card ASC/3S1ch U320 SCSI card

LSI 20320-R, Raid1 supprot , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket

ASC/1S1ch U160 SCSI card

LSI 20160, U160 53C1000 1ch, 32/33Mhz, Low profile with full height bracket

SCSI RAID cardU320ASRC/3S1ch Ultra320 RAID card

LSI SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM,

88 Altos G310

U160ASRC/1S1ch Ultra160 RAID card

LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0,

Graphics CardAGP 8X Graphices card (Entry) AG200E4-D32 Xabre 200/ 32MB DDR STD

AGP 8X Graphices card (Middle) Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT

AGP 8X Graphices card (High end)

N/A

Network card10/100/1000 Ethernet Adapter, Intel Pro/1000MT Desktop Adapter

Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna" v.A2

10/100 Ethernet Server Adapter Intel Pro/100 S Server AdapterSouthbend II 82550GY Moab, 32bit/33Mhz, Ipsec, WfM2.0 w/WoL, LP ,

DVD-ROM16X DVD-ROM Lite-On DVD-ROM, XJ-HD166S, Black color

16X DVD-ROM HLDS DVD-ROM, GDR-8162B, Black color

DVD -RW / +RW / Dual / Multi4x DVD Super Multi HLDS DVD Super Multi, GSA-4040B, Black color

CD-RW52x CD-RW HLDS 52X/24X/52X CD-RW, GCE-8525B, Black color

CD-ROM52x/48x CD-ROM MSI 52X CD-ROM, MS-8152, Black color

USB DeviceUSB Keyboard Chicony KUP0355

USB Mouse Logitec UV69

SCSI Tape driveTapeware s/w HP Q1556A TapeWare 7 for HP tape drives only

DAT72 36/72GB, internal HP DAT72 (DDS Gen-5) 36/72GB, internal, half-height, interface Ultra-Wide SCSI 68pin

DDS4 20/40GB, internal HP DDS4 20/40GB, internal, half-height, interface Ultra-Wide SCSI 68pin

AIT-1 35/91GB, internal 1. Sony AIT-1 SDX-400V/AC-RP (5.25" bay), Dust-proof bezel, 35/91GB, internal, Ultra-Wide SCSI 68pin

AIT-1 data cartridge 35GB Sony AIT-1 data cartridge 35GB with 230m

ATA Tape driveAIT-1 35/91GB, internal Sony AIT-1 SDX-420C/AC-RP (5.25" bay), Dust-proof bezel, 35/

91GB, internal, UDMA662. Shipping kit includes 1xdrive, 1x 35GB data media, 1xclean media, manual and driver FDD

Item Specifications

Appendix B 89

Win2000 Advanced Server Environment TestItem Specifications

CPUP4 3.6Ghz/800FSB/1MB Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996
































U160

90 Altos G310

ASRC/1S1ch Ultra160 RAID card





N/A


















Item Specifications

Appendix B 91

Windows 2003 Enterprise Edition Environment TestItem Specifications

































U160

92 Altos G310






N/A


















Item Specifications

Appendix B 93

Windows XP Environment TestItem Specifications

































U160

94 Altos G310






N/A


















Item Specifications

Appendix B 95

Linux RedHat9.0 Environment TestItem Specifications

































U160

96 Altos G310






N/A


















Item Specifications

Appendix B 97

RatHat Linue Advanced 3.0 Environment TestItem Specifications

































U160

98 Altos G310






N/A


















Item Specifications

Appendix B 99

NetWare 4.2 Environment Test

Item SpecificationsCPUP4 3.6Ghz/800FSB/1MB Prescott, mPGA478, SL7B9, D-1 Stepping, MM#:857996
































U160

100 Altos G310






N/A


















Item Specifications

Appendix B 101

Online Support Information

Appendix C

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

! Service guides

! User's manuals

! Training materials

! Main manuals

! Bios updates

! Software utilities

! Spare parts lists

! Chips

! TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

! Detailed information on Acer's International Traveler's Warranty (ITW)

! Returned material authorization procedures

! An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 102

103 Appendix C

Acer Altos G310 - ServiceMan

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