Acer Altos G310 Service Manual

Altos G310 Mk2Service Guide

PRINTED IN TAIWAN

Service guide files and updates are availableon the CSD web; for more information, please refer to http://csd.acer.com.tw

Revision HistoryPlease refer to the table below for the updates made on Altos G310 Mk2 service guide.

Date Chapter Updates

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CopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

III

DisclaimerThe information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.Intel is a registered trademark of Intel Corporation.Pentium and Pentium II/III are trademarks of Intel Corporation.Other brand and product names are trademarks and/or registered trademarks of their respective holders.

IV

ConventionsThe following conventions are used in this manual:

Screen messages Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.

V

PrefaceBefore using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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Table of Contents
Features 1
System Specification 1 1

Front Bezel 3Front Panel 4Rear Panel 5Internal Components 6System Block Diagram 7System Board Layout 8Hardware Specifications and Configurations 10Power Management 17Environmental Requirements 18Mechanical Specifications 19Introduction 21

System Utilities 21Setup Menu 22Main Menu 23Advanced Menu 24

PCI Configuration 25Boot Configuration 26Peripheral Configuration 27Drive Configuration 28Floppy Configuration 29Event Log Configuration 30Video Configuration 31USB Configuration 31PCI Express Configuration 32Chipset Configuration 33Fan Control Configuration 34Hardware Monitoring 35Remote Access Configuration 36

Security Menu 38Power Menu 40Boot Menu 41

Boot Device Priority 42Hard Disk Drive 43Removable Devices 44ATAPI CD-ROM Drives 44

Exit Menu 46

Disassemble and Reassemble 47General Information 48

Before You Begin 48Disassembly Flowchart 49Standard Disassembly Procedure 50

Removing the Housing Cover 50Removing the CD-ROM, Floppy and HDD 50Removing the Cables 51Removing the DIMM 52Removing the Processor Fan Heat Sink 52Removing the CPU 53Removing the Mainboard and Extension Board 53

1

Table of Contents
Removing the Power Supply 54Removing the Power Button and USB Modules 54
Standard Reassembly Procedure 57Reassemble the Power Button and USB Modules 57 58Reassemble the Power Supply 59Reassemble the Mainboard and Extension Board 59Reassemble the CPU 59Reassemble the System Fan 61Reassemble the DIMM 61Reassemble the Cables 62Reassemble the CD-ROM, Floppy and HDD 62

Troubleshooting 65 65

Troubleshooting Steps 66Resetting the System 66Problems following Initial System Installation 66Hardware Diagnostic Testing 66Specific Problems and Corrective Actions 67

BIOS Beep Codes 72BIOS Error Messages 72POST Codes 74Bus Initialization Checkpoints 78Jumper and Connectors 79

Jumper and Connector Information 79Back Panel Connectors 80Component-side Connectors 81Front Panel USB Connectors 83Power Supply Connectors 84Add-in Card Connectors 84

Jumper Blocks 85

FRU (Field Replaceable Unit) List 87 87

Exploded Diagram 88

Model Definition and Configuration 95Test Compatible Components 97

Red Hat ES 3.0 (EM64T) Update 2 98Windows Server 2003 100Windows XP Professional 102Windows 2000 Enterprise Edition Environment Test 104Red Hat Linux ES 3.0 Update 2 106Novell Netware 6.5 Environment Test 108Sysco Openserver Version 5.0.7 Environment Test 110Sysco Unixware 7.1.4 Environment Test 112

Online Support Information 115

2

System Specification

Chapter 1

Features

SystemProcessor

Support for Intel® Pentium® 4 processor or Celeron® D processor in an LGA775 processor socket

1. Intel® Pentium® 4 Processors Extreme Edition

2. Intel® Pentium® 4 Processors

3. Intel® Celeron® D Processors

Intel Hyper-Threading Technology support

Intel® EM64T support (Celeron® does not support Inte EM64T; Extend Memory 64 Technology)

Chipset

North Bridge: Intel® E7221 GMCH (Graphics Memory Controller Hub)

South Bridge: Intel® 82801 FR I/O Controller Hub (ICH6-R)

MemoryFour 240-pin DIMM Sockets

DDR2 1.8V, 533MHz, un-buffered, single-sided or double-sided DIMMs with the following restriction: Double-sided DIMMS with x16 organization are not supported

Support for 512Mb and 1Gb memory technologies

1. Up to 2 GB utilizing 512 Mb technology

2. Up to 4 GB utilizing 1GB technology

Up to 4GB of capacity

CachePrescott: 1MB or 2MB On-die

Storage5.25 inch IDE CD-ROM drive

3.5 inch Floppy disk drive

Support for the three (max) hard disk drives

Three additional 5.25 inch device bays for add-on options such as:

1. DAT72 36/72 GB tape backup drive

2. AIT1 35/91 GB tape backup drive

3. DVD-ROM, DVD-RW, DVD-Dual or other optical drive

Graphics interface

Integrated PCI ExpressTM x8 graphics controller

NetworkingIntegrated dual-port Ethernet

Chapter 1 1

Marvell 88E8050 Gigabit Ethernet LAN controller

Intel 82551QM 10/100 Ethernet LAN controller

I/O portsFront

Two USB 2.0 ports

Rear

Four USB 2.0 ports

Two PS/2 ports keyboard/mouse)

Two LAN ports (RJ-45)

One parallel port

One serial prot

One VGA port

Serial ATA portsFour Serial ATA ports supporting RAID 0 or RAID 1

PCI I/OThree 32-but/33 MHz PCI slots

Two x4 PCI Express slots (W/ x1 throughput)

One x8 PCI Express slot

Power SupplyStandard 350W ATX12V

PFC Power Supply

2 Altos G310 Mk2

Front Bezel

No. Item1 CD-ROM Drive

2 CD-ROM Headphone Port

3 CD-ROM Volume Control

4 CD-ROM Activity Indicator

5 FDD Eject Button

6 FDD (Floppy Disc Drive)

7 FDD Activity Indicator

8 Security Keylock

9 HDD Activity Indicator

10 System Power Indicator

11 System Power Button

12 USB 2.0 Ports (two)

13 5.25-inch half-height bays

14 CD-ROM stop/eject button

Chapter 1 3

Front Panel

No. Item1 CD-ROM Drive

2 CD-ROM Headphone Port

3 CD-ROM Volume Control

4 CD-ROM Activity Indicator

5 FDD Eject Button

6 FDD (Floppy Disc Drive)

7 FDD Activity Indicator

8 Security Keylock

9 HDD Activity Indicator

10 System Power Indicator

11 System Power Button

12 USB 2.0 ports (two)

13 5.25-inch half-height bays

14 CD-ROM stop/eject button

4 Altos G310 Mk2

Chapter 1 5

Rear Panel

No. Item1 Main Power Supply Unit

2 PS/2 Mouse Port

3 PS/2 Keyboard Port

4 Parallel/Printer Port

5 Serial Ports

6 VGA port

7 USB 2.0 Ports (four)

8 LAN Port

9 Side panel tool-less screws (bottom)

10 System venitlation/fan exhaust

11 Main power supply fan-exhaust

12 Side panel tool-less screws (top)

6 Altos G310 Mk2

Internal Components

No. Item1 Power Supply Unit

2 System Fan

3 Mainboard

4 PCI Slots

5 HDD Bays

6 3.5” Device Bay

7 5.25” Device Bay

System Block Diagram

Chapter 1 7

System Board LayoutThe figure below shows the location of the major components on the Intel® Entry Server Board SE7221BA1-E.

Label Component Label ComponentA Conventionall PCI slot 3 S Channel B DIMM 0 (Blue) socket

B Rear fan connector T Channel B DIMM 1 (Black) socket

C PCIE slot 2 (x4 connector) U I/O controller

D PCIE slot 1 (x4 connector) V Diskette drive connector

E Intel® E7221MC GMCH W 2 x 12 power connector

F Conventional PCI slot 2 X Parallel ATA IDE connector

G Conventional PCI slot 1 Y Battery

H Marvell Yukon 88E8050 PCI Express Gibabit Ethernet controller

Z Intruder connector

I PCI Express 1x8 slot AA BIOS configuration jumper

J Back Panel I/O BB Clear CMOS jumper

K 2X4 power connector CC Front fan connector

L Vreg fan connector DD Serial ATA connectors

M LGA775 processor socket EE Front panel USB connectors

N CPU fan connector FF Serial B connector

O Hardware Management controller GG SCSI LED connector

P Intel® E7221MC GMCH HH Front panel connector

AB

CD

EF

GH

IJ

LK

M

NO PQ

R

ST

UVW

XY

ZAA

BBCC

DDEE

FFGG

HH

II

8 Altos G310 Mk2

Q Channel A DIMM 0 (Blue) socket II Intel® 82801 FR ICH6R I/O controller Hub

R Channel A DIMM 1 (Black) socket

Label Component Label Component

Chapter 1 9

Hardware Specifications and Configurations

System Board Major Chips

Item ControllerSystem core logic North Bridge: Intel® E7221 GMCH (Graphics Memory Controller Hub)

South Bridge: Intel® 82801 FR I/O Controller Hub (ICH6-R)

Super I/O controller SMSC LPC47M182-NR

LAN controller Marvell 88E8050 Gigabit Ethernet LAN controller

Intel®82551QM 10/100 Ethernet LAN controller

Memory controller Intel® E7221 GMCH (Graphics Memory Controller Hub)

AGP controller Intel® E7221 GMCH (Graphics Memory Controller Hub) integrated PCI Express x8 Graphics controller

E-IDE controller Built in Intel ICH6R

Keyboard controller Built in Intel ICH6R

Processor

Item SpecificationType Intel® Pentium® 4 and Celeron processor built on 90nm process775-land

package utilize Flip-Chip Land Grid Array (FC-LGA4) package technology

Slot type LGA775

Speed The BIOS determines the processor stepping, cache size, tec through the CPUID instruction. The requirements are as follows:* The Processor will run at a fixed speed, but can be programmed by BIOS to operate at a lower or higher speed.* The processor information is read at every ssytem power-on.* No manual processor speed setting options exist either in the form of a BIOS setup option or jumpers.(Depends on CPU, which is local configured)

Bus frequency FSB 533/800 MHz

Voltage Processor voltage can be detected by the system without setting any jumper

BIOS

Item SpecificationBIOS code programmer AMI

BIOS version BA72210A.86B.0163

BIOS ROM type Bulk mode flash ROM

BIOS ROM size 1024KB

BIOS ROM package 32-pin PLCC package

Boot from CD-ROM feature Yes

Supports BIOS boot block feature Yes

BIOS password control Yes

10 Altos G310 Mk2

BIOS Hotkey List

Hotkey Function Description

m Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility.

Cache Memory

Item SpecificationFirst-Level Cache ConfigurationsCache function control Enable/disable by BIOS Setup

Second-Level Cache ConfigurationsThe information below is only applicable to systems installed with a Pentium 4 processor.

Tag RAM location On processor

VRD

Function VRM specification Maximum OutputCPU VRD (Voltage Regulator Down) VRM 10.1 120A

System Memory

Item SpecificationOnboard embedded memory size 0MB

Memory socket number 4 sockets

Supported memory size per socket 512MB / 1024MB

Supported maximum memory size 4GB (1024MB x 4)

Supported memory type Unbuffered, ECC DDR2 SDRAM DIMM

Supported memory speed DDR 533 MHz

Supported memory voltage 1.8 V

Supported memory module package 240-pin DIMM

Support parity check feature Yes

Support Error Correction Code (ECC) feature Yes

Memory module combinations It is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other.

Chapter 1 11

WARNING:Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos G310Mk2.

Memory Combinations

Memory Channel A Memory Channel B Memory InterleaveDIMM0 DIMM1 DIMM0 DIMM1

512MB 1-way

1GB

512MB 512MB 2-way

1GB 1GB

512MB 512MB 512MB 512MB 2-way

1GB 1GB 1GB 1GB

LAN Interface

Item SpecificationLAN controller Marvell Yukon 88E8050 PCI Express Gigabit Ethernet controller

Intel® 82551QM Integrated 10/100 LAN controller

LAN controller resident bus PCI Bus for Intel® 82551QM Integrated 10/100 LAN controllerPCI Express Bus for Marvell Yukon 88E8050 PCI Express Gigabit Ethernet controller

LAN port Two RJ-45 on board

Function control Enable/disable by BIOS Setup

IDE Interface

Item SpecificationIDE controller Built-in Intel® ICH6R

IDE controller resident bus PCI bus

Number of IDE channel 1

Supported IDE interface E-IDE (up to PIO mode, Multi-word (8237 style) DMA mode and Ultra DMA modes 0 through 5)

Supports bootable CD-ROM Yes


12 Altos G310 Mk2

Diskette Drive Interface

Item SpecificationDiskette drive controller Built-in Intel® ICH6R

Diskette drive controller resident bus LPC bus

Supported diskette drive formats 1.44MB, 2.88MB format and slim type diskette drive


Serial Port

Item SpecificationSerial port controller Built-in Intel® ICH6R

Serial port controller resident bus LPC bus

Number of serial port 1

Serial port locations Serial A

Connector type 9-pin D-type male connector

Memory Address Map

Address Range (decimal) Address (hex) Size Function1024k-4194304K 100000-FFFFFFFF 4095MB Extended memory

960K-1024K F0000-FFFFF 64KB Runtime BIOS

896K-960K E0000-EFFFF 64KB Reserved

800K-896K C8000-DFFFF 96KB Potential available high DOS memory (open to the PCI Conventional bus). Dependent on video adapter used.

640K-800K A0000-C7FFF 160KB Video memory and BIOS

639K-640K 9FC00-9FFFF 1KB Extended BIOS data (movable by memory manager software)

512K-639K 80000-9FBFF 127KB Extended conventional memory

0K-512K 00000-7FFFF 512KB Conventional memory

Chapter 1 13

NOTE: 1.Default, but can be changed to another address range. 2.Dword access only. 3.Byte access only.

Fixed I/O Address Map

Hex Range Size Device Function0000-00FF 256 bytes Used by the Server Board SE7221BA1-E. Refer to the ICH6R

data sheet for dynamic addressing information

0170-0177 8 bytes Secondary Parallel ATA IDE channel command block

01F0-01F7 8 bytes Primary Parallel ATA IDE channel command block

0228-022F (note1) 8 bytes LPT3

0278-027F (note1) 8 bytes LPT2

02E8-02EF (note1) 8 bytes COM4

02F8-02FF (note1) 8 bytes COM2

0374-0377 4bypes Secondary Parallel ATA IDE channel control block

0377, bit 6:0 7bits Secondary IDE channel status port

0378-037F 8 bytes LPT1

03E8-03EF 8 bytes COM3

03F0-03F5 6bytes Diskette channel

03F4-03F7 1byte Primary Parallel ATA IDE channel control block

03F8-03FF 8byptes COM1

04D0-04D1 2bytes Edge/level triggered PIC

LPTn+400 8bytes ECP port, LPTn base address +400h

0CF8-0CFB (note 2) 4bytes PCI Conventional bus configuration address register

0CF9 (note 3) 1byte Reset control register

0CFC-0CFF 4bytes PCI Conventional bus configuration data register

FFA0-FFA7 8bytes Primary Parallel ATA IDE bus master registers

FFA8-FFAF 8bytes Secondary Parallel ATA IDE bus master registers

14 Altos G310 Mk2

NOTE: 1. Bus number is dynamic and can change based on add-in cards used.

IRQ Assignment Map

Interrupt Channel FunctionNMI I/O channel check

IRQ0 Reserved, interval timer

IRQ1 Reserved, keyboard buffer full

IRQ2 Reserved, cascade interrupt from slave PIC

IRQ3 User available

IRQ4 COM1(note1)

IRQ5 LPT2 (Plug and play option)/User available

IRQ6 Dkskette drive

IRQ7 LPT1(note1)

IRQ8 Real Time Clock

IRQ9 User available

IRQ10 User available

IRQ11 User available

IRQ12 Onboard mouse port (if present, else user available)

IRQ13 Reserved, math coprocessor

IRQ14 Primary IDE/Serial ATA (if present, else user available)

IRQ15 Serial ATA (if present, else user available)

IRQ16 User available (through PIRQA)

IRQ17 User available (through PIRQB)

IRQ18 User available (through PIRQC)

IRQ19 User available (through PIRQD)

IRQ20 User available (through PIRQE)

IRQ21 User available (through PIRQF)

IRQ22 User available (through PIRQG)

IRQ23 User available (through PIRQH)

PCI Interrupt Routing

PCI Interrupt Source

ICH6R PIRQ Signal NamePIRQA PIRQB PIRQC PIRQD PIRQE PIRQF PIRQG PIRQH

IEEE-1394a controller

INTA

PCI bus connector 1

INTD INTA INTB INTC

PCI bus connector 2

INTC INTB INTA INTD

PCI bus connector 3

INTD INTC INTA INTA

PCI bus connector 4

INTB INTA INTC INTD

Chapter 1 15

Power Management

NOTE: 1. Total system power is dependent on the system configuration, including add-in boards and peripherals powered by the system chassis’ power supply. 2. Dependent on the standby power consumption of wake-up devices used in the system.

Power Switch Options

If the system in this state ... and the power switch is pressd for ...the system enters this state

Off(ACPI G2/G5 - Soft off)

Less than four seconds Power-on(ACPI G0 -working state)

On(ACPI G0 - working state)

Less than four seconds Soft-off/Standby(ACPI G1 - sleeping state)

On(ACPI G0 - working state)

More than four seconds Fail safe power-off(ACPI G2/G5 - soft off)

Sleep(ACPI G1 - sleeping state)

Less than four seconds Wake-up(ACPI G0 -working state)

Sleep(ACPI G1 - sleeping state)

More than four seconds Power off(ACPI G2/G5 soft off)

Power States and Targeted System Power

Global States Sleeping States Processor States Device States Targeted System Power (Note1)

G0 - working state S0 - working C0 - working D0 - working state Full power > 30W

G1 - sleeping state S1 - processor stopped

C1 - stop grant D1, D2, D3 - device specification specific.

5W < power < 52.5W

G1 - sleeping state S3 - Suspend to RAM. Context saved to RAM.

No power D3 - no power except for wake-up logic

power <5W (note2)

G1 - sleeping state S4 - Suspend to disk. Context saved to disk.


power <5W (note2)

G2/S5 S5 - Soft off. Context not saved. Cold boot is required.


power <5W (note2)

G3 - mechanical offAC power is disconnected from the computer.

No power to the system

No power D3 - no power for wake-up logic when provided by battery or external source.

No power to the system. Service can be performed safely.

16 Altos G310 Mk2

Environmental Requirements

Item SpecificationsTemperature

Operating 0°C to +55°C

Non-operating -40 to +70°C

Non-operating (Storage package) -20 to +60°C

Humidity

Operating 20% - 80% RH, non-condensing

Non-operating (unpacked) 20% - 80% RH, non-condensing

Non-operating (Storage package) 20% - 90% RH, non-condensing

Vibration

Operating (unpacked) 5 - 20Hz: 0.01g Hz sloping upt to 0.02g Hz20Hz to 500 Hz: 0.02g Hz (flat)

Non-operating (packed) 5 Hz to 40Hz: 0.015 g Hz (flat)40 Hz to 500 Hz: 0.015g Hz sloping down to 0.00015 g Hz

Chapter 1 17

Mechanical Specifications

Item SpecificationDimensions

W/O Bezel 186(W) X 424(H) X 460(D)mmW/Bezel 186(W) X 424(H) X 477(D)mmColor Black

I/O ports PS/2 keyboard port, PS/2 mouse port, six USB ports (two on the front and four on the rear), one LAN ports, one serial port, one parallel port, one VGA port

Slots 2 PCI-Express x4 slots, 3 PCI slots , 1 PCI-Express x8 Slot

Main board Intel (R) Entry Server Board SE7221BA1-E

Drive bays 4 x 5.25”

Switching power supply One standard ATX12V Unit

Indicators Hard Disk Activity Indicator, Power Indicator, ODD Activity Indicator and FDD Activity Indicator (The later two items are on ODD and FDD module)

Switch Power Switch

18 Altos G310 Mk2

System Utilities

Chapter 2

IntroductionMost systems are already configured by the manufacturer or the dealer. There is no need to runSetup when starting the computer unless you get a Run Setup message.The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the

system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup.

Chapter 2 21

Setup MenuThe computer employs the latest AMI BIOS CMOS chip with support for Windows Plug and Play. This CMOS chip contains the ROM Setup instructions for configuring the mainaboard’s BIOS. TheBIOS(Basic Input and Output System) Setup utility is a menu driven utility that enables you to makechanges to the system configuration and tailor your system to suit your individual work needs. BIOS is a ROM-based configuration utility that displays the system’s configuration status and provides you with a tool to set system parameters. These parameters are stored in non-volatile battery-backed-up CMOS RAM that saves this information even when the power is turned off.When the system is turned back on, the system is configured with the values found in CMOS.Configure such items as:-- Hard drives, diskette drives, and peripherals-- Password protection from unauthorized use-- Power Management FeaturesThis Setup utility should be executed under the following conditions:-- When changing the system configuration-- When a configuration error is detected by the system and you are prompted to make changesto the Setup utility.-- When redefining the communication ports to prevent any conflicts--When making changes to the Power Management configuration--When changing the password or making other changes to the security setup

BIOS Setup Options at BootThe user will be able to initiate SETUP by pressing the respective keys.<F2> Enter the BIOS Setup

22 Chapter 2

Main Menu

Parameter Description Options

Hyper-Threading Technol-ogy

Enable Hyper-Threading Technology only if OS sup-ports it

EnabledDisabled

Additional System Infor-mation

Display the system information N/A

Memory Correction Memory correction selection Non-ECCECC

System Time Use these items to set the correct time. (HH:MM:SS)

BIOS SETUP UTILITY

Main Advanced Security Power Boot Exit

BIOS Version : BA92510A.86B.0149 Processor Type : Genuine Intel(R) CPUHyper-Threading Technology : [Enabled] Processor Speed 3.6 GHz System Bus Speed 800 MHz System Memory Speed 533 MHz Memory Mode Dual Channel Memory Channel A Slot 0 1024 MB Memory Channel A Slot 1 1024 MB Memory Channel B Slot 0 1024 MB Memory Channel B Slot 1 1024 MB

Additional System Information Memory Correction [ECC] Language [English] System Time [19:32:56]

Select Screen

Select Item

Enter Select Sub-MenuTab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit

Chapter 2 23

Advanced MenuThe advanced menu contains parameter values that define how the system behaves on startup.WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause

the system to malfunction.Press [Enter] to enter the submenu scree of the parameters shown in the screen below.

Item Parameter1 PCI Configuration

2 Boot Configuration

3 Peripheral Configuration

4 Drive Configuration

5 Floppy Configuration

6 Event Log Configuration

7 Video Configuration

8 USB Configuration

9 PCI Express Configuration

10 Chipset Configuration

11 Fan Configuration

12 Hardware Monitoring

13 Remove Access Cofiguration

BIOS SETUP UTILITY


Setup Warning: Setting items on this screen to incorrect values may cause the system to malfunction!

PCI Configuration Boot Configuration Peripheral Configuration

Drive Configuration Floppy Configuration Event Log Configuration Video Configuration USB Configuration PCI Express Configuration Chipset Configuration Fan Control Configuration Hardware Monitoring Remote Access Configuration

PCI Configuration

Select Screen

Select Item


24 Chapter 2

PCI Configuration

Parameter Description Option

PCI Slot N Configuration Sets a parameter for the PCI buses Auto

BIOS SETUP UTILITY

Advanced

PCI Configuration

PCI Slot1 IRQ Priority [Auto] PCI Slot2 IRQ Priority [Auto] PCI Slot3 IRQ Priority [Auto]

Manual IRQ selection does not guarantee PCI slot device will be configured with choice because PnP ISA cards ( If present ) are assigned the available resources before PCI devices

Select Screen

Select Item


Chapter 2 25

Boot Configuration


Plug and Play OS Select OS that supports PnP features NoYes

Numlock Selects power-on state for Numlock OnOff

Max CPUID Value Limit This should be enabled in order to boot legacy OS that cannot support CPUs with extended CPUID functions

EnabledDisabled

BIOS SETUP UTILITY

Advanced

Boot Configuration

Plug & Play O/S [No] Numlock [On] Max CPUID Value Limit: [Disabled]

No, lets the BIOS configure all the devices in the system. Yes, lets the operating system configure Plug and Play (PnP) devices not required for boot if your system has a Plug and Play operating system

Select Screen

Select Item


26 Chapter 2

Peripheral Configuration


Serial Port A Indicates the configuration of serial prot A EnabledDisabledAuto

Serial Port B Indicates the configuration of serial prot B EnabledDisabledAuto

Parallel Port Indicates the configuration of the parallel port EnabledDisabledAuto

Mode Sets the operation mode for the parallel port. When set to output only, allows normal speed on-way oper-ation. When Bi-directional, allows normal speed operation in a two way mode. EPP (Enhanced Paral-lel Port) allows bi-directional parallel port operation at maximum speed. ECP (Extended Capabilities Port) allows parallel port to operate in bi-directional mode and at a speed higher than the maximum data trans-fer rate.

Output onlyBi-directionalEPPECP

Onboard Gb LAN Sets onboard Gb LAN EnabledDisabled

Onboard 10/100 LAN Sets onboard 10/100 LAN EnabledDisabled

BIOS SETUP UTILITY

Advanced

Peripheral Configuration

Serial Port A [Auto] Serial Port B [Auto] Parallel Port [Auto]] Mode [Bi-directional]

Onboard Gb LAN [Enabled] Onboard 10/100 LAN [Enabled] ASF Support [Enabled]

Select Screen

Select Item


Chapter 2 27

Drive ConfigurationThe Drive Configuration submenu lets you define the parameter settings related to the hard disk.

ASF Support Sets ASF support EnabledDisabled

Parameter Decription Option

ATA/IDE Configuration Disabled: All IDE resources disabled. LEGACY: Up to 2 IDE channels enabled for OS requiring legacy IDE operationm. ENHANCED: All SATA and PATA resources enabled.

DisabledLegacyENhanced

Intel RAID Technology Sets RAID function EnabledDisabled

SATA AHCI Mode Sets SATA AHCI Mode EnabledDisabled

PCI IDE Bus Master Sets PCI IDE Bus master EnabledDisabled

Hard Disk Pre-Delay Selects the hard disk drive pre-delay Disabled....N seconds

SATA Port-N Displays the status of auto detection of IDE devices

PATA Master/Slave Displays the status of auto detection of IDE devices


BIOS SETUP UTILITY

Advanced

Drive Configuration

ATA/IDE Configuration [Enhanced] Intel(R) RAID Technology [Disabled] SATA AHCI Mode [Disabled]

PCI IDE Bus Master [Enabled] Hard Disk Pre-Delay [Disabled]

[SATA Port-0 : :WDC WD1200JD-22GBB0] [SATA Port-2 : Not Detected] [SATA Port-1 : Not Detected] [SATA Port-3 : Not Detected] [PATA Master : CD-ROM 52X/AKH] [PATA Slave : Not Detected]

Disabled: All IDE resources disabled LEGACY: Up to 2 IDE channels enabled for OS requiring legacy IDE operation ENHANCED: All SATA and PATA resources enabled

Select Screen

Select Item


28 Chapter 2

Floppy ConfigurationThe floppy configuration submenu displays the type of floppy drive installed in the server.


Floppy disk controller Configures the integrated floppy disk controller EnabledDisabled

Floppy A Selects the floppy drive type 360KB 5 ”1.2MB 5 ”720KB 3 ”1.44MB 3 ”2.88MB 3 ”

Floppy disk write protect Disabled/Enabled floppy disk drive write protection EnabledDisabled

BIOS SETUP UTILITY

Advanced

Floppy Configuration Diskette Controller [Enabled] Floppy A [1.44 MB 3

1/2”]

Diskette Write Protect [Disabled]

Configures the integrated diskette controller

Select Screen

Select Item


1 4⁄

1 4⁄

1 2⁄

1 2⁄

1 2⁄

Chapter 2 29

Event Log Configuration


View Event Log Views the contents of the DMI event log.

Clear Event Log Discards all events in the Event Log

Event Logging Selects Enabled to allow logging of DMI events EnabledDisabled

ECC Event Logging Selects Enabled to allow logging of ECC events EnabledDisabled

Mark Events As Read Press Enter to mark all DMI events in the events log as read

EnabledDisabled

BIOS SETUP UTILITY

Advanced

Event Log Configuration Event Log [Space Available] View Event Log

Clear Event Log Event Logging [Enabled] ECC Event Logging [Enabled] Mark Events As Read

Views the contents of the DMI event log.

Select Screen

Select Item


30 Chapter 2

Video ConfigurationThe Video Configuration submenu lets you specify the settings for the video devices.

USB ConfigurationThe USB configuration submenu lets you specify the preferred setting for USB devices.


Primary Video Adapter Allows selecting the Primary video adaptor init’d & used by BIOS & OS for Boot Display

PCIE Graphics (PEG) ExtPCI GraphicsAuto

Frame Buffer Size Selects how much system RAM is reserved for use by the internal graphics device

1MB/4MB/8MB/16MB/32MB

IGD Aperature Size Selects how much memory address space is allo-cated in PCI Memory space for use by the internal graphics device

128MB256MB

DVMT MODE Selects IGD OS/Driver memory allocation method FIXEDDVMTBOTH

IGD DVMT/FIXED MEM-ORY

Selects IGD OD/Driver memory size used 32MB/64MB/128MB/Max-imum

BIOS SETUP UTILITY

Advanced

Video Configuration Primary Video Adapter [Auto] Frame Buffer Size [ 8MB] IGD Aperature Size [256MB]

DVMT MODE [DVMT] IGD DVMT/FIXED MEMORY [128MB]

Allows selecting the Primary Video Adapter init’d & used by BIOS & OS for Boot Display

Select Screen

Select Item


Chapter 2 31

PCI Express ConfigurationThe PCI Express configuration submenu lets you determine the preferred settings for PCI Express devices.


High-Speed USB Disables this function when a USB 2.0 driver is not available

EnabledDisabled

Legacy USB Support Supports USBdevices in legacy mode EnabledDisabled

USB 2.0 Legacy Support Configures the USB 2.0 Legacy support to HiSpeed (480Mpbs) or FullSpeed (12Mbps)

Full-SpeedHi-Speed

BIOS SETUP UTILITY

Advanced

USB Configuration High-Speed USB [Enabled] Legacy USB Support [Enabled]

USB 2.0 Legacy Support [Full-Speed]

Disables this function when a USB 2.0 driver is not available

Select Screen

Select Item


32 Chapter 2

Chipset ConfigurationThe chipset configuration submenu lets you determine the preferred settings for chipset.


PCIE x16 Link Retrain Select to retrain PCIE x16 link GFX CardEnabledDisabled

Link Stability Algorithm Select to enable link stability algorithm EnabledDisabled

Compliance Test Pattern Selects the test pattern for PCI Express EnabledDisabled

BIOS SETUP UTILITY

Advanced

PCIE x16 Link Retrain [Disable] Link Stability Algorithm [Enabled] Compliance Test Pattern [Disabled] PEG Negotiated Width None

Select Screen

Select Item


Chapter 2 33

Fan Control ConfigurationThe fan control configuration submenu lets you determine the preferred settings for system fan.


ISA Enable Bit Some older expansion devices require this to be enabled

EnabledDisabled

PCI Latency Timer Sets Latency Timer for PCI bus 32, 64, 96, 128, 160, 192, 224, 248

BIOS SETUP UTILITY

Advanced

Chipset Configuration

Setup Warning: Setting items on this screen to incorrect values may cause the system to malfunction!

ISA Enable Bit [Enabled] PCI Latency Timer [32]

Some older expansion devices require this to be enabled

Select Screen

Select Item


34 Chapter 2

Hardware MonitoringThe hardware monitoring submenu lets you check various system parameters. This informationis for reference only, no parameters in this submenu can be changed.


CPU Fan Control Sets CPU fan control EnabledDisabled

Fan Control Sets system fan control EnabledDisabled

Lowest Fan Speed Selects the lower limit of chassis fan speed operation. Slow: At low system temperature the fans will con-tinue to run at a slow speed; Off: At low system tem-peratures the fans will turn off

SlowOff

BIOS SETUP UTILITY

Advanced

Fan Control Configuration

Note: The new settings will not take effect until the system is completely shut down

CPU Fan Control [Enabled] Fan Control [Enabled]

Lowest Fan Speed [Slow]

Enables or disables CPU fan control

Select Screen

Select Item


Chapter 2 35

Remote Access ConfigurationThe remote access configuration submenu lets you specify settings related to the syste’s remotemanagement features.


CPU Temperature Current CPU temperature detected by the sensor on the board

58 C/136 F

System Temperature Current board temperature detected by the sensor on the board

33 C/91 F

CPU Fan Speed Current CPU Fan speed detected 2646RPM

System Fan Speed Current System Fan speed detected 9121RPM

Chassis Status Itemize the detail of each voltage

BIOS SETUP UTILITY

Advanced

Hardware Monitoring

Note: These measurements are approximated and should not be used for validation purposes

Processor Zone Temperature 71 C/159 F

System Zone 1 Temperature 36 C/96 F

System Zone 2 Temperature 44 C/111 F

Processor Fan Speed 3419 RPM Vreg Fan Speed 0 RPM Front Fan Speed 0 RPM Rear Fan Speed 0 RPM +1.5Vin 1.493 V Vccp 1.317 V +3.3Vin 3.310 V +5Vin 5.105 V +12Vin 12.000V

Select Screen

Select Item


° °

° °

36 Chapter 2


Remote Access Selects remote access type EnabledDisabled

BIOS SETUP UTILITY

Advanced

Configure Remote Access type and parameters Remote Access [Disabled]

Select Remote Access type

Select Screen

Select Item


Chapter 2 37

Security Menu


Supervisor Password Prevents unauthorized access to the BIOS setup. Not InstalledInstalled

User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisorpassword is set.

Not InstalledInstalled

Set SupervisorPassword

You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the pass-word. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( “a-z”, “A-Z”,”0-9”). Six characters are allowed for a password.

BIOS SETUP UTILITY


Supervisor Password : Not Installed User Password : Not Installed

Set Supervisor Password Set User Password Chassis Intrusion [Disabled]

Install or Change the password

Select Screen

Select Item


38 Chapter 2

Set User Password You can install user password, and if you install a user password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six let-ters or numbers. Press Enter after you have typed in the password. A second dia-log box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility. The characters allow for password are ( “a-z”, “A-Z”,”0-9”). Six characters are allowed for a password.

Chassis Intrusion Sets chassis intrusion function EnabledDisabled


Chapter 2 39

Power MenuThe power menu allows you to configure the system’s power management feature.


ACPI Wake on LAN from S5. Determines the action of the system when a PCI Power Management Enable wake up event occurs

Stay OffPower On

After Power Failure Determines the mode of operation if a pwer loss occurs. Stays Off: system will remain off once power is restored. Power On: boots the system after the power is restored. Last State: restores the system to the same state it was in before power failed.

Stay OffLast StatePower On

Wake on PCI PME Determines the action taken when the system power is off and a PCI Power Management Enable wake up event occurs

Stay OffPower On

BIOS SETUP UTILITY


ACPI

After Power Failure [Last State]

The options below are not related to ACPI and may be ignored when shutting down suing an ACPI OS

Wake On PCI PME [Stay Off]

Power Management options related to ACPI

Select Screen

Select Item


40 Chapter 2

Boot MenuThe boot menu allows you to specify the preferred settings during system bootup.Press [Enter] to enter the submenu screen of the parameters shown in the screen below.


Silent Boot Disabled, displays normal POST messages. Enabled, displays OEM Logo instead of POST mes-sages

EnabledDisabled

AddOn ROM Display Mode

Sets AddOn ROM display mode EnabledDisabled

Intel Rapid BIOS Boot Allows BIOS to skip certain tests while booting EnabledDisabled

Scan User Flash Area Allows BIOS to scan the Flash ROM for user binaries EnabledDisabled

PXE Boot to LAN Disables or enables PXE boot to LAN EnabledDisabled

USB Boot Disables or enables booting to USB boot devices EnabledDisabled

Boot Device Priority Specifies the boot sequence from the availablede-vices.

Removeable Devices

Hard Disk Drives Specifies the available hard disk drives boot sequence. Only first drive could boot the system

CD-ROM Drive

BIOS SETUP UTILITY


Silent Boot [Enabled] AddOn ROM Display Mode [Enabled] Intel(R) Rapid BIOS Boot [Enabled] Scan User Falsh Area [Enabled] PXE Boot to LAN [Disabled] USB Boot [Enabled] Boot Device Priority

Hard Disk Drives Removable Devices ATAPI CD-ROM Drives

Disabled, displays normal POST messages. Enabled, displays OEM Logo instead of POST messages

Select Screen

Select Item


Chapter 2 41

Boot Device PriorityThe boot device priority submenu lets you specify the boot search sequence during the POST process.BIOS setup wil ldisplay an error message if the drive specified is not bootable.

Removable Devices Specifies the available removable devices boot sequence. Only first drive could boot the system

Hard Drive

ATAPI CDROM Drives Specifies the available CD-ROM drives bootsequence. Only first drive could boot the system.

N/A

Parameter Description

1st Boot Device Sets the device from which the system will first attempt to boot up.

2nd Boot Device Sets the device from which the system will attempt to boot up when the first attempt failed.

N th Boot Device Sets the device from which the system will attempt to boot up when the first and second attempts failed.


BIOS SETUP UTILITY

Boot

1

st Boot Device [1

st FLOPPY DRIVE]

2 nd Boot Device [PM-WDC WD1200JD-22GBB0]3 rd Boot Device [3M-CD-ROM 52X/AKH]

Specifies the boot sequence from the available devices A device enclosed in parenthesis in the corresponding type menu

Select Screen

Select Item


42 Chapter 2

Hard Disk Drive


1st Boot Device Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selec-tion as the intended boot device. ARMD=ATAPI Removable Media Device

BIOS SETUP UTILITY

Boot

1

st Device [PM-WDC WD1200JD-22GBB0]

Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selection as the intended boot device. ARMD=ATAPI Removable Media Device

Select Screen

Select Item


Chapter 2 43

Removable Devices

ATAPI CD-ROM DrivesThe boot device priority submenu lets you specify the boot search sequence during the POST process.BIOS setup wil ldisplay an error message if the drive specified is not bootable.


1st Boot Device Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selec-tion as the intended boot device. ARMD=ATAPI Removable Media Device

BIOS SETUP UTILITY

Boot

1

st Device [1 st FLOPPY DRIVE]


Select Screen

Select Item


44 Chapter 2


1st Boot Device Specifies the boot sequence from the available devices. Select the boot device with UpArrow or DownArrow key. Press Enter to set the selec-tion as the intended boot device.ARMD=ATAPI Removable Media Device

BIOS SETUP UTILITY

Boot

1

st Device [13M-CD-ROM 52X/AKH]


Select Screen

Select Item

EnterTab Select Field F1 General Help F9 Setup Defaults F10 Save and Exit ESC Exit

Select Sub-Menu

Chapter 2 45

Exit Menu


Exit Saving Changes Exit system setup wiht saving the changes

Exit Discarding Changes Exit system setup without saving the changes.

Load Optimal Defaults Load optimal defaults

Load Custom Defaults Load custom defaults

Save Custom Defaults Save custom defaults

Discard Changes Discard changes

BIOS SETUP UTILITY


Exit Saving Changes Exit Discarding Changes Load Optimal Defaults Load Custom Defaults Save Custom Defaults Discatd Changes

Exit system setup and save your changes in CMOS

Select Screen

Select Item


46 Chapter 2

Disassemble and Reassemble

Chapter 3

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance

and troubleshooting.

To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

Phillips screw driver and twizer

NOTE: The screws for the different components vary in size. During the disassembly process,

group the screws with the corresponding components to avoid mismatch when putting

back the components.

Chapter 3 47

General Information

Before You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the power cable from the system.

48 Altos G310 Mk2

Disassembly Flowchart

Chapter 3 49

Standard Disassembly ProcedureThis section tells you how to disassemble the system when you need to perform system service.

Please also refer to the disassembly video, if available.

CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

CAUTION: Processor must be appropriate. You may damage the server board if you install a processor that is inappropriate for your server.

CAUTION: SD and handling processors. Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: 1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. 2) Avoid moving around unnecessarily.

NOTE: Some of the images in this section my not be correct. This is because we use Acer Altos G310 to compile this chapter. However, the disassembly procedure of Acer Altos G310 and Acer Altos G310 Mk2 are THE SAME. Please ignore the images of product name and IDE cables, pay attention to the disassembly procedure only.

Removing the Housing Cover1. Remove the two thumbscrews located at the rear end of the left panel.

2. Slide the left panel rearward before detaching it from the chassis.

3. Unlock the door with the key to release the side panel.

4. Push the latch and open the front panel to more than a 45 degrees angle and move it away from the

chassis.

Removing the CD-ROM, Floppy and HDD1. Disconnect the CD-ROM power cable and SATA/SCSI cable

2. Disconnect the floppy power cable and SATA/SCSI cable

50 Altos G310 Mk2

3. Disconnect the hard disk drive power cable and SATA/SCSI cable

4. Pulling the CD-ROM, floppy and hard disk drive from the chassis.NOTE: The images above are IDE cables. The appearance of IDE and SATA/SCSI cables are different.

Please disconnect the SATA/SCSI cables.

5. Detach the bracket from the CD-ROM.

6. Detach the bracket from the floppy.

7. Detach the bracket from the hard disk drive.

Removing the Cables1. Disconnect the power cable from the mainboard

2. Disconnect the 12 voltage power cable from the mainboard.

3. Disconnect the floppy IDE cable, primary IDE cable and the secondary IDE cable from the headers.

Chapter 3 51

Removing the DIMM1. Press the holding clips on both sides of socket outward to release the DIMM and take it away.

Removing the Processor Fan Heat Sink1. Disconnect the processor fan heat sink cable.

2. Take the processor fan heat sink.

52 Altos G310 Mk2

Removing the CPU

CAUTION: Before installing or removing the processor, make sure that AC power has been removed by unplugging the power cord from the computer; the standby power LED should not be lit. Failure to do so could damage the processor and the board.

1. Observe the safety and ESD precautions at the beginning of this section.

2. Turn off all peripheral devices connected to the server. Turn off the server.

3. Remove the AC power cord from the server.

4. Remove the server’s cover.

5. Unplug the processor fan cable from the server board.

6. Loosen the four captive screws on the corners of the heat sink.

7. Twist the heat sink slightly to break the seal between the heat sink and the processor.

8. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor.

9. Lift the processor lever.

10. Remove the processor.

Removing the Mainboard and Extension Board1. Remove the nine screws to release the mainboard.

2. Then gently to take the mainboard from the chassis.

3. To separate the extension daughter board from the mainboard.

Chapter 3 53

Removing the Power Supply1. Removing the four screws located on the rear chassis.

2. Take the power supply from the chassis.

Removing the Power Button and USB Modules1. Remove the two screws to release the lock switch cable.

2. Then take the lock switch cable away.

3. Remove the two screws to release the module.

4. Take the module away from the chassis.

5. Take the USB module away from the chassis.

54 Altos G310 Mk2

6. Remove the one screw to release the lock.

7. Then take the lock away from the chassis.

8. Remove the one screw to release the power button board from the bracket.

9. Take the power button board from the bracket.

10. Disconnect the intrusion alarm cable.

11. Disconnect the cable from the power button board.

12. Remove the two screws.

Chapter 3 55

13. Take the USB module away from the bracket.

14. Disconnect the USB cable.

56 Altos G310 Mk2

Standard Reassembly ProcedureThis section tells you how to reassemble the system when you need to perform system service.

Please also refer to the disassembly video, if available.

CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.

Reassemble the Power Button and USB Modules1. Reconnect the USB cable to the USB board.

2. Place the USB board module to the bracket.

3. Then secure the two screws to fasten it.

4. Reconnect the power button cable to the power board.

5. Reconnect the intrusion alarm cable.

6. Place the power button module to the bracket.

7. Secure the one screw to fasten the board.

Chapter 3 57

8. Aim at the secure position to place the lock module.

9. Secure the one screw to fasten the lock.

10. Place the USB module to the position.

11. Place this module to this position.

12. Secure the two screws to fasten the module.

13. Place the lock switch cable on the position and secure the two screws to fasten it.

58 Altos G310 Mk2

Reassemble the Power Supply1. Aim at the track to place the power supply to the chassis.

2. Then secure the four screws.

Reassemble the Mainboard and Extension Board1. Reconnect the extension daughter board to the mainboard.

2. Aim at the I/O shield position to place the mainboard with caution.

3. Secure the nine screws to fasten the mainboard.

Reassemble the CPUBeofre you start, please observe the ESD precautions on page 54.

1. Open the socket lever by pushing the lever down and away from the socket.

2. Lift the load plate. Do not touch the socket contacts.

Chapter 3 59

3. Remove the protective socket cover from the load plate. Do not discard the protective socket cover. Always replace the socket cover if the processor is removed from the socket.

4. Remove the processor from the protective processor cover. Hold the processor only at the edges, being careful not to touch the bottom of the processor. Do not discard the protective processor cover. Always replace the processor cover if the processor is removed from the socket.

5. Hold the processor with your thumb and index fingers oriented as shown below. Make sure fingers aligh to the socket cutouts. Align notches with the socket. Lower the processor straight down without tilting or sliding the procesor in the socket.

60 Altos G310 Mk2

6. Pressing down on the load plate close and engage the socket lever.

Reassemble the System Fan1. Place the system fan to the chassis.

2. Reconnect the system fan cable to the position.

Reassemble the DIMM1. Insert the DIMM to the socket.

2. And press the holding clips inward to lock the DIMM in place.

Chapter 3 61

Reassemble the Cables1. Reconnect the secondary IDE cable, primary IDE cable and floppy IDE cable to the mainboard.

2. Reconnect the 12 voltage power cable to the mainboard.

3. Reconnect the power cable to the mainboard.

Reassemble the CD-ROM, Floppy and HDD1. Place the bracket to the hard disk drive.

2. Aim at the screw position to place the bracket on CD-ROM.

3. Place the bracket to the floppy.

62 Altos G310 Mk2

4. According the track to insert hard disk drive to the chassis.

5. Aim at the position to insert the floppy.

6. Aim at the position to insert the CD-ROM.

7. Reconnect the IDE cable and power cable to the hard disk drive.

8. Reconnect the IDE cable and power cable to the floppy.

9. Reconnect the IDE cable and power cable to the CD-ROM.

10. Attach the front panel to the chassis.

Chapter 3 63

11. Attach the side panel to the chassis.

12. Secure the two screws to fasten the side panel.

64 Altos G310 Mk2

Chapter 4 65

This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC).This chapter contains the following items:

Troubleshooting Steps

BIOS Beep Codes

BIOS Error Messages

POST Codes

Bus Initialization Checkpoint

Troubleshooting

Chapter 4

Troubleshooting Steps

Resetting the SystemBefore going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below.

Problems following Initial System InstallationProblems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application.

First Steps ChecklistIs AC power available at the wall outlet?Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.Are all cables correctly connected and secured?Are the processors fully seated in their sockets on the server board?Are all standoffs in the proper location and not touching any components, causing a potential short?Are all add-in PCI boards fully seated in their slots on the server board?Are all jumper settings on the server board correct?Are all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer's documentation that comes with them. If applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same interrupt.Are all peripheral devices installed correctly?If the system has a hard disk drive, is it properly formatted or configured?Are all device drivers properly installed?Are the configuration settings made in Setup correct?Is the operating system properly loaded? Refer to the operating system documentation.Did you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)?Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V( or a NEMA 6-15R outlet for 200-240 V)?Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See "Additional Information and Software" for links to the tested component lists.

Hardware Diagnostic TestingThis section provides a more detailed approach to identifying a hardware problem and locating its source.

CAUTION: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor.

2. Make sure the system power cord is plugged into a properly grounded AC outlet.

To do this: PressSoft boot reset to clear the sytem memory and reload the operating system. <Ctrl+Alt+Del>

Clear system memory, restart POST, and reload the operating system. Reset button

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Power off/on

66 Altos G310 Mk2

3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor).

4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive.

5. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk.

6. Turn on the system. If the power LED does not light, see "Power Light Does Not Light."Turn

Verifying Proper Operation of Key System LightsAs POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following:

Does the diskette drive activity light turn on briefly? If not, see "Diskette Drive Activity Light Does Not Light."If system LEDs are illuminated, see "LED Information" for a description of the light and steps to take to correct the problem.

Confirming Loading of the Operating SystemOnce the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen."

Specific Problems and Corrective ActionsThis section provides possible solutions for these specific problems:

* Power light does not light.

* No characters appear on screen.

* Characters on the screen appear distorted or incorrect.

* System cooling fans do not rotate.

* Diskette drive activity light does not light.

* Hard disk drive activity light does not light.

* CD-ROM drive activity light does not light.

* There are problems with application software.

* The bootable CD-ROM is not detected.

Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.

Power Light Does Not LightCheck the following:

Did you press the power-on button?Is the system operating normally? If so, the power LED might be defective or the cable from the front panel to the server board might be loose.Have you securely plugged the server AC power cord into the power supply? Is the power supply correctly set to 110V or 235V, depending on your power output?Will other items plugged into the same power outlet function correctly?Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system as one, is it turned on?Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition.Make sure the memory DIMMs comply with the system requirements.Make sure the memory DIMMs have been populated according to the system requirements.

Chapter 4 67

Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements.Make sure the processor(s) have been populated according to the system requirements.Remove the processor(s) and re-seat them.Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short.

No Characters Appear on ScreenCheck the following:

Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning.Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?Are the brightness and contrast controls on the video monitor properly adjusted?Is the video monitor signal cable properly installed?Does this video monitor work correctly if plugged into a different system?Is the onboard video controller enabled in the BIOS?Remove all add-in cares and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition.Make sure the memory DIMMs comply with the system requirements.Make sure the memory DIMMs have been populated according to the system requirements.Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements.Make sure the processor(s) have been populated according to the system requirements.Remove the processor(s) and re-seat them.

If you are using an add-in video controller board, do the following:

1. Verify that the video works using the onboard video controller.

2. Verify that the video controller board is fully seated in the server board connector.

3. Reboot the system for changes to take effect.

4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative.

5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.

Characters Are Distorted or IncorrectCheck the following:

Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation.Are the video monitor's signal and power cables properly installed?Does this video monitor work correctly if plugged into a different system?

System Cooling Fans Do Not Rotate ProperlyIf the system cooling fans are not operating properly, it is an indicatoion of system component failure.

Checking the following:

Is the power-on light lit? If not, see "Power Light Does Not Light"If your system has LED lights for the fans, is one or more of these LEDs lit?Are any other front panel LEDs lit?Have any of the fan motors stopped? Use the server management subsystem to check the fan status.Have your fans speeded up in response to an overheating situation?

68 Altos G310 Mk2

Have your fans speeded up in response to a fan that has failed?Are the fan power connectors properly connected to the server board?Is the cable from the front panel board connected to the both the front panel board and to the server board?Are the power supply cables properly connected to the server board?Are there any shorted wires caused by pinched-cables or have power connector plugs been forced into power connector sockets the wrong way?

Diskette Drive Activity Light Does Not LightChekcing the following:

Are the diskette drive's power and signal cables properly installed?Are all relevant switches and jumpers on the diskette drive set correctly?Is the diskette drive properly configured?Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.

If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled."

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not LightCheck the following:

Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed?Are all relevant switches and jumpers on the drive set correctly?Is the drive properly configured?

Cannot Connect to a ServerMake sure the network cable is securely attached to the correct connector at the system back panel. Try a different network cable.Make sure you are using the correct and the current drivers. See "Additional Information and Software" for a link to the current drivers. Make sure the driver is loaded and the protocols are bound.Make sure the hub port is configured for the same duplex mode as the network controller.Make sure the correct networking software is installed.If you are directly connecting two servers (without a hub), you will need a crossover cable.Check the network controller LEDs next to the NIC connectors.Cannot Connect to a Server

Problem with NetworkThe server hands when the drivers are loaded.

Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts.

Diagnostics pass but the connection fails.Make sure the network cable is securely attached.Make sure you specify the correct frame type in your NET.CFG file.The controller stopped working when an add-in adapter was installed.

The controller stopped working when an add-in adapter was installed.

Make sure the cable is connected to the port from the onboard network controller.Make sure your BIOS is current. See "Additional Information and Software" for a link to the current version.Make sure the other adapter supports shared interrupts. Make sure your operating system supports shared interrupts.Try reseating the add-in adapter.

Chapter 4 69

The add-in adapter stopped working without apparent cause.Try reseating the adapter first; then try a different slot if necessary.The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.Run the diagnostics.

System Boots when Installing PCI Card

System Server Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to the command the system to boot. Before installing a PCI card, you should always:

Turn off the server power by using the power button on the front of the system.Unplug the AC power cord(s) from the server.

Problems with Newly Installed Application SoftwareProblems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly.

Check the following:

Make sure the system meets the minimum hardware requirements for the software. See the software documentation.Make sure the software is properlyinstalled and configured for the system. See the software documentation.Use only an authorized copy. Unauthorized copies often do not work.If you are running the software from a diskette, CD-ROM or DVD-ROM, try a different diskette.Make sure the correct device drivers installed.

If the problems persist, contact the software vendor's customer service representative.

Problems with Application Software that Ran Correctly EarlierProblems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration.

Check the following:

If you are running the software from a diskette, CD-ROM or DVD-ROM, try a different diskette.Uninstall and reinstall the software. Make sure all necessary files are installed.If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures.If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.

NOTE: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.

Devices are not Recognized under Device Manager (Windows(R) Operating System)The Windows(R) operating systems do not include all of the drivers for the Intel(R) chipsets, onboard NICs, and other components.

Hard Drive(s) are not RecognizedCheck the following:

Make sure the drive is not disabled in BIOS Setup.Make sure the drive is connected correctly and that is plugged into the power supply. Make sure the drive is compatible. See "Additional Information and Software" for a link to the tested

70 Altos G310 Mk2

drives.Make sure you have not exceeded the power budget for the server. See "Additional Information and Software" for a link to software to check your power budget.If using SCSI drives, verify that each SCSI ID number is uniqe on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives.If using IDE drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings.If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM is Not DetectedCheck the following:

Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.

LED Information

LED Name LED Functions Location Color CorrectionID Aid in server identification

from the back panelBoard rear left corner

Blue Press ID LED button or userServer Managementsoftware to turn off the LED.

System fault Visble fault warning Board rear left corner

Green or Amber * On = No Fault* Green Blink = degraded* Amber = critical error or non-recoverable* Amber blink = non-critical

IDE activity Front panel Board left side Green Blinking = Activity. No action required

Memory fault 1-6 Identify failing memory module

DIMM end front of board

Amber On = Fault

POST code 1-4 (LSB, bit1, bit2, MSB)

Display boot 80 POST code

Left rear of board Each LED can be Off, Green, Amber, Red

See the POST code table

Fan Pack Fault Warn on fan failure Front center board Amber On = Fault

CPU 1 & 2 Fan Fault Identify fan failure Front center board Amber On = Fault

CPU 1 & 2 Fault Identify processor failure 1” behind processor socket

Amber On = Fault

5v Standby Identify 5v standby power on state

Front left board Amber On = 5v standby power on

Power LED Identify the power state of the system

Front Panel Green * Off = Power is off (off or S5)* On = Power on or S0)* Slow Blink = Low power state (S1 - S3)

Chapter 4 71

BIOS Beep CodesThe BIOS beep codes are listed in the table below. The BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails (a faulty video card or no card installed) or if an external ROM module does not properly checksum to zero.

:

BIOS Error MessagesWhen a recoverable error occurs during the POST, the BIOS displays an error message describing the problem.

Number of Beeps Description1 Memory error; CPU error

2 Parity error

3 Memory error

4 Thermal TripOne 2000Hz signal (about 1 sec long)One 1500Hz signal (about 1 sec long)One 2000Hz signal (about 1 sec long)One 1500Hz signal (about 1 sec long)

5 Processor error

6 Keyboard controller BAT test error

7 General exception error

8 Videoerror

9 ROM checksum error

10 CMOS shutdown register read/write error

11 Cache memory bad

Error Message ExplanationGA20 Error An error occurred with Gate-A20 when switching to protected mode during the

memory test.

Pri Master HDD Error Pri Slave HDD Error Sec Master HDD ErrorSec Slave HDD Error

Could not read sector from corresponding drive.

Pri Master Drive - ATAPI Incompatible Pri Slave Drive - ATAPI IncompatibleSec Master Drive - ATAPI IncompatibleSec Slave Drive - ATAPI Incompatible

Corresponding drive is not an ATAPI device. Run Setup to make sure device is selected correctly.

A: Drive ErrorB: Drive Error

No response from the diskette drive.

CMOS Battery Low The battery may be losing power. Replace the battery soon.

CMOS Display Type Wrong The display type is different than what has been stored in CMOS. Check Setup to make sure type is correct.

CMOS Checksum Bad The CMOS checksum is incorrect. CMOS memory may have been corrupted. Run Setup to reset values.

72 Altos G310 Mk2

CMOS Settings Wrong CMOS values are not the same as the last boot. These values have either been corrupted or the battery has failed.

CMOS Date/Time Not Set The time and/or date values stored in CMOS are invalid. Run Setup to set correct values.

DMA Error Error during read/write test of DMA controller.

FDC Failure Error occured trying to access diskette drive controller.

Checking NVRAM..... NVRAM is being checked to see if it is valid.

Update OK! NVRAM was invalid and has been updated.

Updated Failed NVRAM was invalid but was unable to be updated.

Keyboard Is Locked The system keyboard lock is engaged. The system must be unlocked to continue to boot.

Keyboard Error Error in the keyboard connection. Make sure keyboard is connected properly.

KB/Interface Error Keyboard interface test failed.

Memory Size Decreased Memory size has decreased since the last boot. If no memory was removed, then memory may be bad.

Memory Size Increased Memory size has increased since the last boot. If no memory was added, there may be a problem with the system.

Memory Size Changed Memory size has changed since the last boot. If no memory was added or removed, then memory may be bad.

No boot Device Available System did not find a device to boot.

Off Board Parity Error A parity error occurred on an offboard card. This error is followed by an address.

On Board Parity Error A parity error occurred in onboard memory. This error is followed by an address.

Parity Error A parity error occurred in onboard memory at an unknown address.

NVRAM / CMOS /PASSWORD cleared by Jumper

NVRAM, CMOS, and passwords have been cleared. The system should be powered down and the jumper removed.

<CTRL_N> Pressed CMOS is ignored and NVRAM is cleared. User must enter Setup.

Error Message Explanation

Chapter 4 73

POST CodesDuring the POST, the BIOS generates diagnostic progress codes (POST-codes) to I/O port 80h. If the POST fails, execution stops and the last POST code generated is left at port 80h.

This code is useful for determining the point where an error occurred.

Displaying the POST-codes requires a PCI bus add-in card, often called a POST card. The POST card can decode the port and display the contents on a medium such as a seven-segment display.

NOTE: The POST card must be installed in PCI bus connector 1.

The tables below offer descriptions of the POST codes generated by the BIOS. Table 28 defines the uncompressed INIT code checkpoints, Table 29 describes the boot block recovery code checkpoints, and Table 30 lists the runtime code uncompressed in F000 shadow RAM. Some codes are repeated in the tables because that code applies to more than one operation.

Uncompressed INIT Code Checkpoints

Code Description of POST OperationD0 NMI is Disabled. Onboard KBC, RTC enabled (if present). Init code Checksum

verification starting.

D1 Keyboard controller BAT test, CPU ID saved, and going to 4 GB flat mode.

D3 Do necessary chipset initialization, start memory refresh, and do memory sizing.

D4 Verify base memory.

D5 Init code to be copied to segment 0 and control to be transferred to segment 0.

D6 Control is in segment 0. To check recovery mode and verify main BIOS checksum. If either it is recovery mode or main BIOS checksum is bad, go to check point E0 for recovery else go to check point D7 for giving control to main BIOS.

D7 Find Main BIOS module in ROM image.

D8 Uncompress the main BIOS module.

D9 Copy main BIOS image to F000 shadow RAM and give control to main BIOS in F000 shadow RAM.

Boot Block Recovery Code Checkpoints

Checkpoint DescriptionE0 Onboard Floppy Controller (if any) is initialized. Compressed recovery code is

uncompressed in F000:0000 in Shadow RAM and give control to recovery code in F000 Shadow RAM. Initialize interrupt vector tables, initialize system timer, initialize DMA controller and interrupt controller.

E8 Initizalize extra (Intel Recovery) Module.

E9 Initialize floppy drive.

EA Try to boot from floppy. If reading of boot sector is successful, give control to boot sector code.

EB NA

EC Try to boot from ATAPI. If reading of boot sector is successful, give control to boot sector code.

EF Booting from floppy and ATAPI device failed. Give two beeps. Retry the booting procedure again (go to check point E9).

74 Altos G310 Mk2

Runtime Code Uncompressed in F000 Shadow RAM

Code Description of POST Operation03 NMI is Disabled. To check soft reset/power-on.

05 BIOS stack set. Going to disable cache if any.

06 POST code to be uncompressed.

07 CPU init and CPU data area init to be done.

08 CMOS checksum calculation to be done next.

0B Any initialization before keyboard BAT to be done next.

0C KB controller I/B free. To issue the BAT command to keyboard controller.

0E Any initialization after KB controller BAT to be done next.

0F Keyboard command byte to be written.

10 Going to issue Pin-23,24 blocking/unblocking command.

11 Going to check pressing of <INS>, <END> key during power-on.

12 To init CMOS if "Init CMOS in every boot" is set or <END> key is pressed. Going to disable DMA and Interrupt controllers.

13 Video display is disabled and port-B is initialized. Chipset init about to begin.

14 8254 timer test about to start.

19 About to start memory refresh test.

1A Memory Refresh line is toggling. Going to check 15 µs ON/OFF time.

23 To read 8042 input port and disable Megakey GreenPC feature. Make BIOS code segment writeable.

24 To do any setup before Int vector init.

25 Interrupt vector initialization to begin. To clear password if necessary.

27 Any initialization before setting video mode to be done.

28 Going for monochrome mode and color mode setting.

2A Different buses init (system, static, output devices) to start if present. (See Section “Bus Initialization Checkpoints for details of different buses).

2B To give control for any setup required before optional video ROM check.

2C To look for optional video ROM and give control.

2D To give control to do any processing after video ROM returns control.

2E If EGA/VGA not found then do display memory R/W test.

2F EGA/VGA not found. Display memory R/W test about to begin.

30 Display memory R/W test passed. About to look for the retrace checking.

31 Display memory R/W test or retrace checking failed. To do alternate Display memory R/W test.

32 Alternate Display memory R/W test passed. To look for the alternate display retrace checking.

34 Video display checking over. Display mode to be set next.

37 Display mode set. Going to display the power-on message.

38 Different buses init (input, IPL, general devices) to start if present.

39 Display different buses initialization error messages.

3A New cursor position read and saved. To display the Hit <DEL> message.

40 To prepare the descriptor tables.

42 To enter in virtual mode for memory test.

43 To enable interrupts for diagnostics mode.

44 To initialize data to check memory wrap around at 0:0.

45 Data initialized. Going to check for memory wrap around at 0:0 and finding the total system memory size.

Chapter 4 75

46 Memory wrap around test done. Memory size calculation over. About to go for writing patterns to test memory.

47 Pattern to be tested written in extended memory. Going to write patterns in base 640k memory.

48 Patterns written in base memory. Going to find out amount of memory below 1M memory.

49 Amount of memory below 1M found and verified. Going to find out amount of memory above 1M memory.

4B Amount of memory above 1M found and verified. Check for soft reset and going to clear memory below 1M for soft reset. (If power on, go to check point # 4Eh).

4C Memory below 1M cleared. (SOFT RESET) Going to clear memory above 1M.

4D Memory above 1M cleared. (SOFT RESET) Going to save the memory size. (Go to check point # 52h).

4E Memory test started. (NOT SOFT RESET) About to display the first 64k memory size.

4F Memory size display started. This will be updated during memory test. Going for sequential and random memory test.

50 Memory testing/initialization below 1M complete. Going to adjust displayed memory size for relocation/shadow.

51 Memory size display adjusted due to relocation/ shadow. Memory test above 1M to follow.

52 Memory testing/initialization above 1M complete. Going to save memory size information.

53 Memory size information is saved. CPU registers are saved. Going to enter in real mode.

54 Shutdown successful, CPU in real mode. Going to disable gate A20 line and disable parity/NMI.

57 A20 address line, parity/NMI disable successful. Going to adjust memory size depending on relocation/shadow.

58 Memory size adjusted for relocation/shadow. Going to clear Hit <DEL> message.

59 Hit <DEL> message cleared. <WAIT...> message displayed. About to start DMA and interrupt controller test.

60 DMA page register test passed. To do DMA#1 base register test.

62 DMA#1 base register test passed. To do DMA#2 base register test.

65 DMA#2 base register test passed. To program DMA unit 1 and 2.

66 DMA unit 1 and 2 programming over. To initialize 8259 interrupt controller.

7F Extended NMI sources enabling is in progress.

80 Keyboard test started. Clearing output buffer, checking for stuck key, to issue keyboard reset command.

81 Keyboard reset error/stuck key found. To issue keyboard controller interface test command.

82 Keyboard controller interface test over. To write command byte and init circular buffer.

83 Command byte written, global data init done. To check for lock-key.

84 Lock-key checking over. To check for memory size mismatch with CMOS.

85 Memory size check done. To display soft error and check for password or bypass setup.

86 Password checked. About to do programming before setup.

87 Programming before setup complete. To uncompress SETUP code and execute CMOS setup.

88 Returned from CMOS setup program and screen is cleared. About to do programming after setup.

89 Programming after setup complete. Going to display power-on screen message.

8B First screen message displayed. <WAIT...> message displayed. PS/2 Mouse check and extended BIOS data area allocation to be done.

8C Setup options programming after CMOS setup about to start.


Code Description of POST Operation

76 Altos G310 Mk2

8D Going for hard disk controller reset.

8F Hard disk controller reset done. Floppy setup to be done next.

91 Floppy setup complete. Hard disk setup to be done next.

95 Init of different buses optional ROMs from C800 to start.

96 Going to do any init before C800 optional ROM control.

97 Any init before C800 optional ROM control is over. Optional ROM check and control will be done next.

98 Optional ROM control is done. About to give control to do any required processing after optional ROM returns control and enable external cache.

99 Any initialization required after optional ROM test over. Going to setup timer data area and printer base address.

9A Return after setting timer and printer base address. Going to set the RS-232 base address.

9B Returned after RS-232 base address. Going to do any initialization before Coprocessor test.

9C Required initialization before Coprocessor is over. Going to initialize the Coprocessor next.

9D Coprocessor initialized. Going to do any initialization after Coprocessor test.

9E Initialization after Coprocessor test is complete. Going to check extended keyboard, keyboard ID and num-lock.

A2 Going to display any soft errors.

A3 Soft error display complete. Going to set keyboard typematic rate.

A4 Keyboard typematic rate set. To program memory wait states.

A5 Going to enable parity/NMI.

A7 NMI and parity enabled. Going to do any initialization required before giving control to optional ROM at E000.

A8 Initialization before E000 ROM control over. E000 ROM to get control next.

A9 Returned from E000 ROM control. Going to do any initialization required after E000 optional ROM control.

AA Initialization after E000 optional ROM control is over. Going to display the system configuration.

AB Put INT13 module runtime image to shadow.

AC Generate MP for multiprocessor support (if present).

AD Put CGA INT10 module (if present) in Shadow.

AE Uncompress SMBIOS module and init SMBIOS code and form the runtime SMBIOS image in shadow.

B1 Going to copy any code to specific area.

00 Copying of code to specific area done. Going to give control to INT-19 boot loader.


Code Description of POST Operation

Chapter 4 77

Bus Initialization CheckpointsThe system BIOS gives control to different buses at several checkpoints for various tasks. Table below describes the bus initialization checkpoints.

While control is inside the different bus routines, additional checkpoints are output to port 80h as WORD to identify the routines under execution. In these WORD checkpoints, the low byte of the checkpoint is the system BIOS checkpoint from which the control is passed to the different bus routines. The high byte of the checkpoint is the indication of which routine is being executed in the different buses. Table below describes the upper nibble of the high byte and indicates the function that is being executed.

The following table describes the lower nibble of the high byte and indicates the bus on which the routines are being executed.

Bus Initialization Checkpoint

Checkpoint Description2A Different buses init (system, static, and output devices) to start if present.

38 Different buses init (input, IPL, and general devices) to start if present.

39 Display different buses initialization error messages.

95 Init of different buses optional ROMs from C800 to start.

Upper Nibble High Byte Function

Value Description0 func#0, disable all devices on the bus concerned.

1 func#1, static devices init on the bus concerned.

2 func#2, output device init on the bus concerned.

3 func#3, input device init on the bus concerned.

4 func#4, IPL device init on the bus concerned.

5 func#5, general device init on the bus concerned.

6 func#6, error reporting for the bus concerned.

7 func#7, add-on ROM init for all buses.

Lower Nibble High Byte Function

Value Description0 func#0, disable all devices on the bus concerned.

1 func#1, static devices init on the bus concerned.

2 func#2, output device init on the bus concerned.

3 func#3, input device init on the bus concerned.

4 func#4, IPL device init on the bus concerned.

5 func#5, general device init on the bus concerned.

78 Altos G310 Mk2

Jumper and Connector Information

Chapter 5

Jumper and ConnectorsRefer to the following figure for the location of the jumpers and connectors on the main board:

Label Component Label ComponentA Conventionall PCI slot 3 S Channel B DIMM 0 (Blue) socket

B Rear fan connector T Channel B DIMM 1 (Black) socket

C PCIE slot 2 (x4 connector) U I/O controller

D PCIE slot 1 (x4 connector) V Diskette drive connector

E Intel® E7221MC GMCH W 2 x 12 power connector

F Conventional PCI slot 2 X Parallel ATA IDE connector

G Conventional PCI slot 1 Y Battery

H Marvell Yukon 88E8050 PCI Express Gibabit Ethernet controller

Z Intruder connector

I PCI Express 1x8 slot AA BIOS configuration jumper

J Back Panel I/O BB Clear CMOS jumper

K 2X4 power connector CC Front fan connector

L Vreg fan connector DD Serial ATA connectors

AB

CD

EF

GH

IJ

LK

M

NO PQ

R

ST

UVW

XY

ZAA

BBCC

DDEE

FFGG

HH

II

Chapter 5 79

Back Panel ConnectorsThe figure below shows the location of the back panel connectors. Additionally, the back panel connectors are color-coded. The table below below the back panel connector figure lists the coloursused (when applicable)

M LGA775 processor socket EE Front panel USB connectors

N CPU fan connector FF Serial B connector

O Hardware Management controller GG SCSI LED connector

P Intel® E7221MC GMCH HH Front panel connector

Q Channel A DIMM 0 (Blue) socket II Intel® 82801 FR ICH6R I/O controller Hub

R Channel A DIMM 1 (Black) socket

Back Panel Connector

Back Panel Connectors Description

A PS/2 mouse port [Green]/PS/2 keyboard port [Purple]

B Serial port A [Teal]

C Parallel port [Burgundy]

D PCI Express Graphics

E Magic Jack RJ45/USB Marvell Yukon PCI Express Gigabit Ethernet port

F Magic Jack RJ45/USB Intel(R) 82551QM 10/100 Ethernet port

Label Component Label Component

TP01371

C

DB FA E

80 Altos G310 Mk2

Component-side ConnectorsThe following figure shows the locations of the component-side connectors of the Intel Entry Server Board SE7221BA1-E.

Front Chassis Fan and Rear Chassis Fan Connectors

Pin Signal Name1 Control

2 +12V

3 Tach

Processor Fan Connector and Auxiliary Rear Fan Connector

Pin Signal Name1 Ground

2 +12V

3 FAN_TACH

4 FAN_CONTROL

Chassis Intrusion Connector

Pin Signal Name1 Intruder

1

11

1

1

1 1

2

2

2

1

1

1

1

1

1

1

11

1 1

1 1

Chapter 5 81

2 Ground

SCSI Hard Drive Activity LED Connector (Optional)

Pin Signal Name1 SCSI_ACT#

2 No connect

Serial ATA Connectors

Pin Signal Name1 Ground

2 TXP

3 TXN

4 Ground

5 RXN

6 RXP

7 Ground

Auxiliary Power Output Connector

Pin Signal Name1 +12V

2 Ground

3 Ground

4 +5V

Front Panel SSI Connector

Pin Signal Name Pin Signal Name1 Power LED Anode 2 5Vsb

3 Key 4 Unused

5 Power LED Cathode 6 Unused

7 HDD Act. LED Anode 8 Unused

9 HDD Act. LED Cathode 10 Unused

11 Power Switch 12 Nic #1 Act. LED Anode

13 Power Switch (Gnd) 14 Nic #1 Act. LED Cathode

15 Reset Switch 16 SMBus SDA

17 Reset (Gnd) 18 SMBus SCL

19 ACPI Sleep Switch 20 Chassis Intrusion

21 ACPI Sleep Switch (Gnd) 22 Nic #2 Act. LED Anode

23 Unused 24 Nic #2 Act. LED Cathode

25 Key 26 key

27 Unused 28 Unused

29 Unused 30 Unused

31 Unused 32 Unused

33 Unused 34 Unused

Chassis Intrusion Connector

Pin Signal Name

82 Altos G310 Mk2

Below figure is SSI Connector

Front Panel USB ConnectorsFigure is a connection diagram for the font panel USB connectors.

The +5V DC power on the USB connector is fused.Pins 1, 3, 5, and 7 comprise one USB portPins 2, 4, 6, and 8 comprise one USB portUse only a front panel USB connector that conforms to the USB 2.0 specification for high-speed USB devices.

34

32

30

28

26

22

20

18

16

14

12

10

8

6

4

2

3

5

7

9

11

13

15

17

23

25

27

29

31

33

Key (no pin)Key (no pin)

GREEN

GNDVCCLED

HDD LED

SW ON

FP RST

ACPI SLP

GND

GND

GND

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

UNUSED

5 V STBY

PRI ACT

LAN LED

SMB DATA

SMB CLK

INTRUDER

SEC ACT

LAN LINK

UNUSED

UNUSED

UNUSED

UNUSED

24

21

19

1

OM15963

8

6

4

2

7

5

3

1

Key (no pin) No Connect10

Power(+5 V DC)

D−

D+

Ground

D+

Ground

D−

Power(+5 V DC)

OneUSBPort

OneUSBPort

Chapter 5 83

Power Supply ConnectorsThis board has three power suupply connectors:

Main power - a 2 x 12 connector. This connector is compatible with 2 x 10 connectors previously used on Intel(r) Server boards. The board supports the use of ATX12V or EPS 12V power supplies with either 2 x 10 or 2 x 12 main power cables. When using a power supply with a 2 x 10 main power cable, attach that cable on the right most pins of the main power connector, leaving pins 11, 12, 23, and 24 unconnected. ATX12V power - a 2 x 2 connector. This connector provides power directly to the processor voltage regulator and must always be used. Failure to do so will prevent the board from booting.

Add-in Card ConnectorsThe Intel(r) Server Board SE7221BA1-E has the following add-in card connectors:

PCI Express* x8: one connector supporting simultaneous transfer speeds up to 8 GBytes/secPCI Express* x4: The board has two PCI Express* x4 connectors. PCI Conventional (rev 2.2 compliant) bus: The SE7221BA1-E board has three PCI Conventional bus add-in card connectors.

Note the following considerations for the PCI Conventional bus connectors:

All of the PCI Conventional bus connectors are bus master capable.SMBus signals are routed to PCI Conventional bus connector 2. This enables PCI Conventional bus add-in boards with SMBus support to access sensor data on the Server Board. The specific SMBus signals are as follows:The SMBus clock line is connected to pin A40.The SMBus data line is connected to pin A41.

Main Power Connector

Pin Signal Name Pin Signal Name1 +3.3V 13 +3.3V

2 +3.3V 14 -12V

3 Ground 15 Ground

4 +5V 16 PS-ON# (power supply remote on/off)

5 Ground 17 Ground

6 +5V 18 Ground

7 Ground 19 Ground

8 PWRGD (Power Good) 20 No connect

9 +5V (Standby) 21 +5V

10 +12V 22 +5V

11 +12V 23 +5V

12 2X12 connector detect 24 Ground

Main Power Connector

Pin Signal Name Pin Signal Name1 Ground 2 Ground

3 Ground 4 Ground

5 +12V 6 +12V

7 +12V 8 +12V

84 Altos G310 Mk2

Jumper BlocksCAUTION: Do not move the jumper with the power on. Always turn off the power and unplug the power cord

from the computer before changing a jumper setting. Otherwise, the board could be damaged.

The figure below shows the location of the jumper blocks. The 3-pin jumper blocks determine the BIOS Setup program's mode. The table bleow describes the jumper settings for the three modes: normal, configure, and recovery. When the jumper is set to configure mode and the computer is powered-up, the BIOS compares the processor version and the microcode version in the BIOS and reports if the two match. Another table describes the jumper settings for clearing CMOS.

BIOS Setup Configuration Jumper Settings

Function/Mode Jumper Setting ConfigurationNormal 1-2 The BIOS uses current configuration information

and passwords for booting.

Configure 2-3 After the POST runs, Setup runs automatically. The maintenance menu is displayed.

Recovery None The BIOS attempts to recover the BIOS configuration. A recovery diskette is required.

OM16682

31

J6J3

1 3

1 3

Chapter 5 85

CMOS Clear Jumper Configuration

Function/Mode Jumper Setting ConfigurationNormal 1-2 The BIOS uses current configuration.

Clear CMOS 2-3 During POST, the CMOS configuration is reset to default values.

No Jumper None Normal operation, BIOS uses currect configuration information.

1 3

1 3

1 3

86 Altos G310 Mk2

FRU (Field Replaceable Unit) List

Chapter 6

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G310 Mk2.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

NOTE: The number indicates the location shown on exploded diagram or “NS” indicates “Not shown” on it.

Chapter 6 87

Exploded Diagram

88 Altos G310 Mk2

Altos G310 Mk2 FRU List

Picture Partname Description Aecr No.Board

Daughter Board 2USB USB Board 55.G31VF.001

Power Button Board Power Switch Board 55.G31VF.002

Cable

FDD Cable 34PIN 2CON

FDD Cable 50.G31VF.001

ODD IDE CABLE 40PIN (LONG)

CD CABLE 50.G31VF.003

USB Cable 10PIN 2CON

USB Cable 50.G31VF.005

INTRUSION CABLE INTRUSION CABLE 50.R15VF.001

LED/SWITCH CABLE ASSY

LED/SWITCH CABLE ASSY 50.R15VF.002

S-ATA CABLE 7PIN 2CON

HDD CABLE(S-ATA) ,360MM 50.R15VF.003

S-ATA POWER CABLE 2CON

S-ATA POWER CABLE 50.G31VF.010

SCSI CABLE U320 540MM 5H FS68N97-T1 FOXCONN

CABLE SCSI U320 540MM 5H FS68N97-T1 FOXCONN

CA.G310D.001

ULTRA320 SCSI CABLE 3 CONNCTORS WITH TERMINATOR, 590MM


CA.G5101.003



CA.G310D.003

Chapter 6 89

Intrusion Alarm 7PIN 2CON

Intrusion Switch 50.G31VF.008

Case/Cover/Bracket/Assemble

Right Cover Left Bracket Door Sub Assy 60.G31VF.001

FRONT BEZEL W/ ODD DOOR, 5.25" EMPTY COVER, POWER BUTTON

FRONT BEZEL ASSY (HAVING LOTUS CLAMP)

TBD

5.25” Empty Cover 5.25” Door 42.G31VF.001

FDD Button FDD Button 42.V02VF.703

I/O Shield I/O Shield TBD

I/O Bracket Slot Cover 33.G31VF.002

Retention Module W Nail 4PCS

Retention Module W Nail 4PCS 42.G31VF.002

I/O Bracket Holder PCI-BKT 42.V02VF.707

Chassis W I/O Bracket, DB Bracket, LED Bracket W/O I/O Shield

G310 Sub Case Assy (W/O I/O Shield)

60.G31VF.003

FDD Holder FDD Rail 33.V02VF.704

ODD Holder CD-ROM Rail 33.V02VF.705

HDD Holder Assy (Right)

Right HDD Rail Assy 42.V02VF.708

HDD Holder Assy (Left) Left HDD Rail Assy 42.V02VF.709

Lock W Bracket LOCK ASSY 42.G31VF.003

Foot Stand

Rubber Foot Foot 47.V02VF.701

CD-ROM Drive

CD-ROM DRIVE 52X BTC F565E BLACK F/W 1.07

CD-ROM DRIVE 52X BTC F565E BLACK F/W 1.07

KD.0520A.004

COMBO DRIVE


Picture Partname Description Aecr No.

90 Altos G310 Mk2

COMBO DRIVE 52X HLDS GCC-4521B BLACK F/W:1.02

COMBO DRIVE 52X HLDS GCC-4521B BLACK

KO.0520A.002

DVD-RW DRIVE

SUPERMULTI PLUS 16X DVD DUAL HLDS GSA-4163B DOUBLE LAYER BLACK F/W A100

SUPERMULTI PLUS 16X DVD DUAL HLDS GSA-4163B DOUBLE LAYER BLACK F/W A100

KU.0160D.003

FAN SINK

SYSTEM FAN SUNON SYSTEM FAN ,9225,3200RPM,4-PIN

HI.R150B.002

HEATSINK CPU COOLER FOR ALTOS G320 (ACTIVE HEAT SINK)

HEATSINK CPU COOLER FOR ALTOS G320 (ACTIVE HEAT SINK)

HI.R150B.001

CPU/PROCESSOR

P4 3.8G / 800FSB / 2MB / H.T. / LGA-775 / EM64T








P4 3.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1121M










Chapter 6 91





CELERON 3.06G / 533FSB / 256KB / LGA-775, 80547RE083256




CELERON 2.8G / 533FSB / 256KB / LGA-775






FDD/FLOPPY DISK DRIVE

FDD 1.44MB PANSONIC

FDD,PANASONIC,JU-256A198PC

KF.25602.003

Mainboard

MB ALTOS G310Mk2 SE7221BA1-E

MB ALTOS G31 MK 2 SE7221BA1-E

MB.R1509.001

Power Supply

350W ATX12V PFC POWER SUPPLY (FSP350-60GLN)

SPS, FSP350-60GLN PY.35008.005

TAPE DRIVE

36/72GB, DAT72 (DDS GEN-5), 5.25", INTERNAL, HALF-HEIGHT, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO

36/72GB, DAT72 (DDS GEN-5), 5.25", INTERNAL, HALF-HEIGHT, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO

50/130GB, AIT-2 SDX-500V, 5.25", INTERNAL, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO

50/130GB, AIT-2 SDX-500V, 5.25", INTERNAL, INTERFACE ULTRA-WIDE SCSI 68PIN, BLACK COLOR W/ ACER LOGO

35/91GB, AIT-1 SDX-420V, 5.25", INTERNAL, INTERFACE IDE UDMA66, BLACK COLOR W/ ACER LOGO

35/91GB, AIT-1 SDX-420V, 5.25", INTERNAL, INTERFACE IDE UDMA66, BLACK COLOR W/ ACER LOGO

SCREW



92 Altos G310 Mk2

SCREW M3X8 SCREW T3*8 86.RC9VF.004

SCREW NO.6-32 UNC 6MM

SCREW NO.6-32 UNC 6MM 86.PSPVF.004

SCREW M2*10MM SCREW M2*10MM 86.V02VF.303

SCREW M3 SCREW M3 86.RC9VF.002



Chapter 6 93

94 Altos G310 Mk2

Model Definition and Configuration

Appendix A

The Altos G310 Mk2 Model No. Define:

1. Trade Mark:

2. Brand Name: Acer

3. Description: The Intel® Entry Server Board SE7221BA1-E supports one Intel® Pentium® 4 or Celeron® D processor in an LGA775 processor socket with an 800 or 533 MHz system bus.

a. North Bridge : Intel E7221 GMCH(Graphics Memory Controller Hub)

b. South Bridge : ICH6R

4. Product Name: Acer Altos G310 Mk2

Appendix A 95

96 Appendix A

Test Compatible Components

Appendix B

This computer’s compatibility is a test plan released by Acer Internal Testing Department.

Once the final report is available, this chapter will be revised accordingly.

Appendix B 97

Red Hat ES 3.0 (EM64T) Update 2

Item SpecificationsCPU

P4 3.8G / 800FSB / 2MB / H.T. / LGA-775 / EM64TP4 3.6G / 800FSB / 2MB / H.T. / LGA-775 / EM64TP4 3.4G / 800FSB / 2MB / H.T. / LGA-775 / EM64TP4 3.2G / 800FSB / 2MB / H.T. / LGA-775 / EM64TP4 3.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1121MP4 3.6G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG1041MP4 3.4G / 800FSB / 1MB / H.T. / LGA-775 / EM64T, JM80547PG0961MP4 3.2G / 800FSB / 1MB / H.T. / LGA-775 / EM64TP4 3.0G / 800FSB / 1MB / H.T. / LGA-775 / EM64TP4 2.8G / 800FSB / 1MB / H.T. / LGA-775 / EM64TCeleron 3.06G / 533FSB / 256KB / LGA-775, 80547RE083256Celeron 2.93G / 533FSB / 256KB / LGA-775, 80547RE077256Celeron 2.8G / 533FSB / 256KB / LGA-775Celeron 2.66G / 533FSB / 256KB / LGA-775Celeron 2.53G / 533FSB / 256KB / LGA-775

DDR2 400/533 unbuffeerd ECCUnbuffered 1GB ECC DDR2-400, Infineon, 64x8x18 CL3 D-rank, HYB18T512800AC5 rev AUnbuffered 512MB ECC DDR2-400, Infineon 64x8x9 S-rank CL3, HYB18T512800AF5 rev AUnbuffered 1GB ECC DDR2-533, Infineon, 64x8x18 CL4, HYB18T512800AF-37-AUnbuffered 512MB ECC DDR2-533, Infineon, 64x8x9 CL4, HYB18T512800AF-37-A512MB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer1GB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer

RAID card (U320 SCSI RAID)2ch U320 SCSI RAID card, LSI MegaRAID SCSI 320-2, 64bit, 66MHz PCI 2.2, LSI 53C1030, I80303, Battery Backup Unit, 128MB SDRAM (ASRC/3D)1ch U320 SCSI RAID card, LSI MegaRAID SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, w/o Battery Backup Unit (ASRC/3S)

SCSI Card (U320 SCSI)2ch U320 SCSI card, LSI 22320-R, Raid 1 support, U320 53C1030 2ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, 2 int 68p HD, 2 ext 68p VHDCI

98 Altos G310 Mk2

1ch U320 SCSI card, LSI 20320-R , Raid1 supprot (R0 avail Q2, 2003) , Low Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full height bracket

SATA RAID Card6 port SATA RAID card, LSI MegaRAID SATA 150-6, 64bit, 66MHz, Sil 3112A, 64MB embeded SDRAM (ASARC/1S)

SCSI Hard Drive (U320 68pin)300GB, Seagate U320/68pin, 10K RPM, Cheetah 10K.7300GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis146GB, Seagate U320/68pin, 10K RPM, Cheetah 10K.7146GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis73GB, Seagate U320/68pin, 10K RPM, Cheetah 10k.773GB, Maxtor U320/68pin, 10K RPM, Atlas 10K V Genesis

SATA Hard Drive200GB, WD SATA 7200RPM, "XL80II" 8MB, f/wB0160GB, Seagate SATA 7200RPM, Barracuda 7200.7 "Alpine Puma" 8MB, f/w 3.00160GB, WD SATA 7200RPM,"XL80II" 8MB, f/w B080GB, Seagate SATA 7200RPM, Barracuda 7200.7 "Puma" 8MB, f/w 3.0080GB, SATA 7200RPM,"XL80SDII" 8MB, f/w A074GB, WD SATA 7200RPM,"Raptor 74" 8MB, f/w A2

Network cardIntel1000 Ethernet Pro/1000MT Server AdapterIntel Gigabit 1000BaseT PCI-X 64bit/133Mhz, full height bracket, 82545GM "Everson II"

Optical DriveLite-On, 52X CD-ROM, LTN-529T, BlackHLDS, 52X COMBO, GCC-4521B, BlackHLDS, 16X DVD Super Multi, GSA-4163B, Double layer, Black

Management Card36/72GB, DAT72 (DDS Gen-5), 5.25", internal, half-height, interface Ultra-Wide SCSI 68pin, black color w/ Acer logo

ATA Tape drive35/91GB, AIT-1 SDX-420V, 5.25", internal, interface IDE UDMA66, black color w/ Acer logo

Item Specifications

Appendix B 99

Windows Server 2003






100 Altos G310 Mk2









Item Specifications

Appendix B 101

Windows XP Professional






102 Altos G310 Mk2









Item Specifications

Appendix B 103

Windows 2000 Enterprise Edition Environment Test






104 Altos G310 Mk2









Item Specifications

Appendix B 105

Red Hat Linux ES 3.0 Update 2






106 Altos G310 Mk2









Item Specifications

Appendix B 107

Novell Netware 6.5 Environment Test






108 Altos G310 Mk2









Item Specifications

Appendix B 109

Sysco Openserver Version 5.0.7 Environment Test



DDR2 533 unbuffeerd ECCUnbuffered 1GB ECC DDR2-400, Infineon, 64x8x18 CL3 D-rank, HYB18T512800AC5 rev AUnbuffered 512MB ECC DDR2-400, Infineon 64x8x9 S-rank CL3, HYB18T512800AF5 rev AUnbuffered 1GB ECC DDR2-533, Infineon, 64x8x18 CL4, HYB18T512800AF-37-AUnbuffered 512MB ECC DDR2-533, Infineon, 64x8x9 CL4, HYB18T512800AF-37-A512MB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer1GB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer



110 Altos G310 Mk2







Management CardAcer Remote Management Card / Standard(AMI G3 Remote Management Card)36/72GB, DAT72 (DDS Gen-5), 5.25", internal, half-height, interface Ultra-Wide SCSI 68pin, black color w/ Acer logo


Item Specifications

Appendix B 111

Sysco Unixware 7.1.4 Environment Test



DDR2 533 unbuffeerd ECCUnbuffered 1GB ECC DDR2-400, Infineon, 64x8x18 CL3 D-rank, HYB18T512800AC5 rev AUnbuffered 512MB ECC DDR2-400, Infineon 64x8x9 S-rank CL3, HYB18T512800AF5 rev AUnbuffered 1GB ECC DDR2-533, Infineon, 64x8x18 CL4, HYB18T512800AF-37-AUnbuffered 512MB ECC DDR2-533, Infineon, 64x8x9 CL4, HYB18T512800AF-37-A512MB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer1GB ECC Unbuffer DDR2-533, Samsung 512Mb 64x8x18 D-rank component based, Apacer



112 Altos G310 Mk2









Item Specifications

Appendix B 113

114 Altos G310 Mk2

Online Support Information

Appendix C

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides

User's manuals

Training materials

Main manuals

Bios updates

Software utilities

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 115

116 Appendix C

Acer Altos G310 Service Manual

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