Accessibility at the BBC
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Transcript of Accessibility at the BBC
Importance of accessibility
“At the core of the BBC’s role is something very simple, very democratic and very important to bring the best to everyone. Wherever you are, whoever you are, whether you are rich or poor, old or young, that's what we do. Everybody deserves the best.”
Tony Hall, BBC Director General, 2013
Importance of accessibility
“If important bits of web pages are inaccessible is it the case that what's behind these buttons is now so complicated and interrelated that even the quality of the BBC cannot make this stuff accessible?”
Hugh Huddy,screen reader user and former iPlayer user
The BBC Accessibility team
3 people Responsible for:
training standards and guidelines techniques framework support
Not responsible for: accessibility of sites or apps
Standards and Guidelines
Mobile Accessibility Standards and Guidelines HTML Accessibility Standards Assistive Technology Testing Guidelines
Standards vs Guidelines
A Guideline is:
Should or Should not Must or Must not that is:
Open to interpretation Testing requires judgement
Rationale
“A logical heading structure is invaluable for users of screen readers and similar assistive technologies to help navigate content.
Users should be able to use the document’s <h1> to identify its main content. Documents should have one main subject.”
Examples
Pass:
<div role="main"><h1>Main page content</h1>
</div>
Fail:
<div role="main"><h3>Main page content</h3>
</div>
Tests
Procedure:Use WAVE Toolbar or similar to generate a document outline
Expected result:There must be exactly one <h1>
Procedure:Search document source for ‘</h1>’
Expected result:There must be exactly one instance of ‘</h1>’
Accessibility Champions Network
Extends our reach Spreads knowledge and understanding Our eyes, ears, and voice in products
Being a champion
Not just for developers Don't have to be an 'expert’ Not responsible for accessibility Shares knowledge
Benefits of being a champion
Additional training Closer contact with Accessibility team Work with other teams 10% time project Prestige! Fame! Glory!
UX: roles and responsibilities
Visual design Interaction design Simple semantics Markup / content order Hidden content
Beyond design and development
Product managers:
Encourage training Make the accessible decision, not the easy
one Plan for testing with disabled users
Beyond design and development
Content producers:
Understand alternatives Plan for audio description, subtitling, sign
language, and transcripts
Document design knowledge
Enables design iteration Prevents repeated mistakes Encourages evidence based design Educates
The result
“This is extremely accessible with VoiceOver, and there is plenty to indicate this is by design rather than chance.”
ApplevisBBC Sports App review