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Accelerate your Citrix Virtual Demo Center Experience with Branch

Repeater!

Introduction to Branch Repeater

Citrix Branch Repeater accelerates, controls and optimizes servicesdesktops, applications and multimedia

for branch and mobile users. Branch Repeater provides user-centric prioritization and acceleration of XenApp,

XenDesktop, Web Interface and other application specific traffic and protocols. Comprising Branch Repeater,Branch Repeater with Windows Server, Repeater Data Center Appliances, Branch Repeater VPX and Repeater

Plug-in; the Branch Repeater product family addresses an array of enterprise acceleration needs especially when

users are at the end of low bandwidth or highly latent WAN connections.

What is the Repeater Plug-in?

The Repeater Plug-in is a software-based solution designed to provide much of the same optimization,

acceleration and compression that a pair of Branch Repeater appliances can, without the need of an appliance

on the client side. The Repeater Plug-in is intended for the remote user that may be connecting to a central

environment from a number of locations; home office, public hot spot, internet caf, 3G/4G modem, etc. The

Repeater Plug-in transparently inserts itself into the path of network traffic, improving file transfer performance,

application responsiveness and the overall end user experience of applications.

Why do I want to use the Repeater Plug-in with the Citrix Virtual Demo Center?

When accessing your provisioned environment within the Citrix Virtual Demo Center over a slow, distant, or

highly latent connection, the performance and responsiveness of your environment may suffer. The Repeater

Plug-in can serve to alleviate the negative effects of these network conditions and provide a fast LAN-like

experience regardless of connection.

Note: If the Repeater Plug-in is being used on high speed, short distance, low latency connections, the perceived

effect of acceleration may be minimal. The technologies within Branch Repeater and the Repeater Plug-in are

designed to deal with network conditions that can cause slow application performance such as packet loss,

latency and jitter. The absence of these conditions can often result in the use of the Repeater Plug-in virtually

un-noticeable.

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What are the system requirements?

The Repeater Plug-in is supported on the following operating systems:

Windows 7 (all 32-bit and 64-bit versions) Windows Vista (Home Basic, Home Premium, Business, Enterprise, and Ultimate)

Windows XP Professional Windows XP Home

Recommended hardware requirements are:

Pentium 4-class CPU 1 GB of RAM 2 GB of free disk space

Minimum hardware requirements are:

GHz CPU 512 MB RAM 350 MB free disk space

How do I get Started?

1. Download and Install thelatest 32-bit or 64-bit Branch

Repeater Plug-in from

MyCitrix (download link

provided below in the

Resources and Toolssection).

2. If you have Citrix Receiver installed, then skip to step #6.

3. When installation is complete,the Repeater Plug-in will

automatically start. Once

started, you will see the blue

Citrix Acceleration icon appear

on your task bar icons.

4. Right click on the icon andselect Manage Acceleration.

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5. Skip to step #7.

6. Right click the Citrix Receivericon in your system tray, and

select Preferences.

7. From the Preferences menu,select Plug-in status, and then

Right click Citrix Acceleration

Plug-in, and then select

Manage Acceleration.

8. The Citrix AccelerationManager will appear. Click on

the Configuration tab.

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9. In the Signaling Address textbox, enter the Branch

Repeater Signaling Address

that was included in your Citrix

Virtual Demo Center welcome

email. Note: Your CitrixAcceleration Manager

interface may differ from the

images shown here.

10.Click Save.11.Your Repeater Plug-in will

attempt to contact the Virtual

Demo Centers shared Branch

Repeater. Once connected, a

series of acceleration rules will

be downloaded. This process

may take several minutes.

Note: Your Citrix Acceleration

Manager interface may differ

from the images shown here.

12.Click on the Diagnostics tab.There should be at least one

connection indicated under

All Accelerated Connections.

Click on the Morebutton

next to these connections.

13.The Accelerated Connectionslist box should appear. In the

list there should be one

connection indicated as the

Signaling Connection. Click OK.

14.The Citrix Acceleration Plug-inManager can be closed by

clicking on the red X in the

upper right corner.

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15.Continue connecting to yourprovisioned environment by

following the instructions

included in your Citrix Virtual

Demo Center welcome email.

Troubleshooting

I cannot connect to the Signaling Connection?

If you attempt to complete the configuration steps above and do not see a successful signaling connection asdescribed in step #13 try these troubleshooting steps;

Ensure your client device has access the Internet by opening a Web browser and connecting tohttps://dev.mycitrixcloud.net.

Ensure that the signaling address DNS name is entered correctly. Try pinging the signaling address DNS name from a command prompt window. If you receive no reply,

try clearing your DNS resolver cache and then attempt steps 9-13 above again. The Windows DNS

resolver cache is cleared from the command prompt with the IPCONFIG /FLUSHDNScommand.

Ensure you have no client side anti-virus, anti-spyware, or firewall blocking access to your signalingaddress.

Post a detailed description of your issue along with your system specifications to the Virtual DemoCenter Forum on Citrix.com (link provided below in the Resources section).

I successfully configured my signaling connection however I cannot seem to create any connections

that are accelerated?

Ensure you have no client side anti-virus, anti-spyware, or firewall that would be stripping TCP optionsfor connections from your client device.

Ensure that your client device is not sitting behind a hardware firewall that would be stripping TCPoptions for connections from your client device.

Open the Citrix Acceleration Manager as described in step #4 (or step #7 if you have Receiver installed)above. Click on the Diagnostics tab. Click on the More button next to the Unaccelerated Connections

counter. If connection details are listed in the Unaccelerated Connections list, note the destination TCP

port of the connection(s) you are attempting. If the destination port(s) indicated are other than 20, 21,

80, 1494, 2598 or 3389, your connection will not be accelerated. Note: the destination port will be the

port number after the second IP address. For example, in this connection example the destination port

is port 80: 192.168.89.51:49484 => 65.55.175.186:80.

https://dev.mycitrixcloud.net/https://dev.mycitrixcloud.net/https://dev.mycitrixcloud.net/

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Open the Citrix Acceleration Manager as described in step #4 (or step #7 if you have Receiver installed)above. Click on the Diagnostics tab. Click on the More button next to the Unaccelerated Connections

counter. If connection details are listed in the Unaccelerated Connections list, note the reason indicated.

Copy to the clip board the connection details and include them along with a detailed description of your

issue and your system specifications in a post to the Virtual Demo Center Forum on Citrix.com (link

provided below in the Resources section).

Resources and Tools

Citrix Virtual Demo Center Forumhttp://forums.citrix.com/category.jspa?categoryID=193&utm_source=VDC&utm_medium=web&utm_campaign=vdc-page-vdc-forum

Citrix Virtual Demo Center Login Page https://dev.mycitrixcloud.net/Login.aspx

Forgot your Virtual Demo Center Password? https://www.citrix.com/English/myCitrix/loginFYP.asp

Need to create a new MyCitrix login? https://www.citrix.com/English/myCitrix/loginNewUser.aspDownload the latest Repeater Plug-in

(NetScaler Branch RepeaterAcceleration

Plug-in/Repeater Plug-in for Citrix Receiver)

http://download.citrix.com

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