ABN AMROABN AMRO

Presented By:Presented By:

Ankur Ankur OberoiOberoi

PGDM- PGDM- 026026

What is the origin of the ABN AMRO What is the origin of the ABN AMRO name?name?

The ABN AMRO name is derived from the The ABN AMRO name is derived from the initials ABN (Algemene Bank Nederland) and initials ABN (Algemene Bank Nederland) and AMRO (Amsterdam-Rotterdam Bank), the AMRO (Amsterdam-Rotterdam Bank), the founding banks of ABN AMRO in 1991. founding banks of ABN AMRO in 1991.

MISSIONMISSION

""ABN AMRO's mission is to create maximum economic value ABN AMRO's mission is to create maximum economic value for our shareholders through a constant relationship focus on the for our shareholders through a constant relationship focus on the financial services needs of our chosen client segments and a financial services needs of our chosen client segments and a strict adherence to our financial targets. We are operating in strict adherence to our financial targets. We are operating in three principal customer segments, whereby the objective is to three principal customer segments, whereby the objective is to maximise the value of each of these businesses as well as the maximise the value of each of these businesses as well as the synergies between them. Excellence of service to our clients and synergies between them. Excellence of service to our clients and leadership in our chosen markets are of paramount importance leadership in our chosen markets are of paramount importance to our long-term success. The Bank's corporate values play an to our long-term success. The Bank's corporate values play an integral role in the fulfilment of our mission."integral role in the fulfilment of our mission."

FACTS AND FIGURESFACTS AND FIGURES• History reaching back to 1824 when the first office was History reaching back to 1824 when the first office was

established under the name Nederlandsche established under the name Nederlandsche HandelsmaatschappijHandelsmaatschappij

• International presence in International presence in 17 countries and territories17 countries and territories

• 23,000 employees, of which 3,000 are outside the Netherlands23,000 employees, of which 3,000 are outside the Netherlands

• 4,000,000+ retail clients4,000,000+ retail clients

• 370,000+ business clients370,000+ business clients

• 510 bankshops510 bankshops

• 77 business branches77 business branches

• 65 private banking offices of which 45 outside the Netherlands65 private banking offices of which 45 outside the Netherlands

• Total assets*: EUR 203 blnTotal assets*: EUR 203 bln

* Per 30 September 2009* Per 30 September 2009

MANAGING BOARDMANAGING BOARD• Manage the company and are responsible for its performance. Manage the company and are responsible for its performance. • The Chairman leads the Board in its management of the company to achieve its The Chairman leads the Board in its management of the company to achieve its

performance goals and ambitions, and is the main point of liaison with the performance goals and ambitions, and is the main point of liaison with the Supervisory BoardSupervisory Board..

• Gerrit Zalm has been Chairman of the Managing Board since 28 February 2009. Gerrit Zalm has been Chairman of the Managing Board since 28 February 2009.

GerritGerrit ZalmZalm Donald WorkmanDonald Workman Jeroen Jeroen KremersKremers

Ron Ron TeerlinkTeerlink Johan van HallJohan van Hall Brian Brian

Stevenson Stevenson

David ColeDavid Cole Javier Maldonado Chris Javier Maldonado Chris

Vogelzang Vogelzang

SUPERVISORY BOARDSUPERVISORY BOARD

• ABN AMRO Holding N.V., ABN AMRO Bank ABN AMRO Holding N.V., ABN AMRO Bank N.V. and Royal Bank of Scotland N.V. share N.V. and Royal Bank of Scotland N.V. share the same Supervisory Board. the same Supervisory Board.

• The Supervisory Board advises the Managing The Supervisory Board advises the Managing Board.Board.

• Keeps the interests of the company and its Keeps the interests of the company and its business in the foreground rather than the business in the foreground rather than the interests of any particular stakeholder. interests of any particular stakeholder.

• Supervisory Board members are not Supervisory Board members are not employees, but receive an annual employees, but receive an annual remuneration for their duties. remuneration for their duties.

TRANSITION OF ABN TRANSITION OF ABN AMROAMRO

• On 6 February 2010, the On 6 February 2010, the businesses of ABN businesses of ABN AMRO acquired by the AMRO acquired by the Dutch State were legally Dutch State were legally demerged from the RBS demerged from the RBS acquired businesses. acquired businesses.

• As a result, there are As a result, there are now two separate banks now two separate banks within ABN AMRO within ABN AMRO Holding N.V., The Royal Holding N.V., The Royal Bank of Scotland N.V. Bank of Scotland N.V. ('RBS N.V.') and the ('RBS N.V.') and the new entity named ABN new entity named ABN AMRO Bank N.V.AMRO Bank N.V.

ABN AMRO HOLDING N.V.

ABN AMRO Bank N.V. RBS N.V.

TRANSITION OF ABN TRANSITION OF ABN AMRO(Contd.)AMRO(Contd.)

• The legal separation involves the transfer of the The legal separation involves the transfer of the new ABN AMRO Bank N.V. to a holding company new ABN AMRO Bank N.V. to a holding company that has been established by the Dutch State.that has been established by the Dutch State. • The legal demerger and the global renaming to The legal demerger and the global renaming to The Royal Bank of Scotland N.V. are significant The Royal Bank of Scotland N.V. are significant milestones for the integration of the businesses and milestones for the integration of the businesses and assets acquired by RBSassets acquired by RBS

BUSINESSESBUSINESSES

Consumer bankingConsumer banking

Private bankingPrivate banking

Commercial bankingCommercial banking

Von Gogh Preferred BankingVon Gogh Preferred Banking

Corporate BankingCorporate Banking

BUSINESSESBUSINESSESCONSUMER BANKINGCONSUMER BANKING Direct banking servicesDirect banking services• Debit cardsDebit cards• Bet bankingBet banking• Mobile banking servicesMobile banking services• ATM servicesATM services• Phone bankingPhone banking• Insurance servicesInsurance services SPECAI ORDERS AND DEALS:SPECAI ORDERS AND DEALS: Enjoy Free Return Air Tickets by spending Rs.30,000 on your ABN Enjoy Free Return Air Tickets by spending Rs.30,000 on your ABN

AMRO Debit card outside IndiaAMRO Debit card outside India Use your ABN AMRO Debit card while shopping at Tata Croma stores to Use your ABN AMRO Debit card while shopping at Tata Croma stores to

get get 5% Cash Back on all transactions above Rs 2500/-5% Cash Back on all transactions above Rs 2500/-, subject to a , subject to a maximum cash back of Rs 700 per transaction.maximum cash back of Rs 700 per transaction.

365 Days Extended Banking365 Days Extended Banking At ABN AMRO Bank (India), we believe in stretching ourselves for the At ABN AMRO Bank (India), we believe in stretching ourselves for the customer; which is why we work longer hours at our branches. customer; which is why we work longer hours at our branches.

No Bank Holiday - open even on Sundays and National Holidays*No Bank Holiday - open even on Sundays and National Holidays* Extended banking hours - with branches open from 10.00 am to 7.00 Extended banking hours - with branches open from 10.00 am to 7.00

pm*pm*

*Available in select branches *Available in select branches

DOORSTEP BANKINGDOORSTEP BANKING

• Get cash delivered at your home or office.Get cash delivered at your home or office.

• Simply hand over a cheque against the amount Simply hand over a cheque against the amount upon delivery. upon delivery.

• You can also have your cheques/documents picked You can also have your cheques/documents picked up and your drafts delivered. up and your drafts delivered.

• One pick-up or delivery per day, without any One pick-up or delivery per day, without any charge*charge*

PRIVATE BANKINGPRIVATE BANKING

• Offers a comprehensive range of high Offers a comprehensive range of high quality Portfolio Advisory Services all of quality Portfolio Advisory Services all of this with a clear objective of enabling this with a clear objective of enabling clients to protect, enhance and manage clients to protect, enhance and manage their wealth. their wealth.

• These services are offered to High Net These services are offered to High Net Worth individuals as well as non Worth individuals as well as non individuals ( Trusts, NGOs, Clubs individuals ( Trusts, NGOs, Clubs &Associations, Corporates and Pension & &Associations, Corporates and Pension & Provident funds of Companies ) of both Provident funds of Companies ) of both resident and non-resident status.resident and non-resident status.

COMMERCIAL BANKINGCOMMERCIAL BANKING Providing innovative solutions and services Providing innovative solutions and services

are among the most comprehensive in the are among the most comprehensive in the world and help better manage, as well as world and help better manage, as well as grow, personal and business wealth locally, grow, personal and business wealth locally, regionally and globally. regionally and globally.

• For Manufacturers:For Manufacturers:Specific banking solutions to address capital Specific banking solutions to address capital requirements and cash flow issues.requirements and cash flow issues.

• For Trading companies:For Trading companies: Tailored services to resolve cash flow issues Tailored services to resolve cash flow issues

and management of receivables.and management of receivables.• For Professional Services:For Professional Services: Individual solutions to manage working Individual solutions to manage working

capital needs and funding requirements.capital needs and funding requirements.

VAN GOGH PREFERRED VAN GOGH PREFERRED BANKINGBANKING

• Like the Van Gogh masterpieces, where beauty Like the Van Gogh masterpieces, where beauty lies in the detail of the brushstrokes, every fine lies in the detail of the brushstrokes, every fine detail is looked after while crafting banking and detail is looked after while crafting banking and wealth management solutions for our clients.wealth management solutions for our clients.

• At Van Gogh Preferred Banking, our philosophy At Van Gogh Preferred Banking, our philosophy is to is to maximize financial opportunitiesmaximize financial opportunities for our for our clients and transform routine banking into a clients and transform routine banking into a memorable and profitable experiencememorable and profitable experience

CORPORATE BANKINGCORPORATE BANKING• The client-facing teams have a thorough The client-facing teams have a thorough

understanding of the clients' business understanding of the clients' business objectives and challenges. objectives and challenges.

• The sectors we have developed expert The sectors we have developed expert insights in include healthcare and chemicals, insights in include healthcare and chemicals, general manufacturing,integrated general manufacturing,integrated energy,industrial, consumer and telecoms, energy,industrial, consumer and telecoms, media and technology. media and technology.

• Deliver corporate and investment banking Deliver corporate and investment banking services to some of the world's leading banks, services to some of the world's leading banks, insurance companies, investment managers insurance companies, investment managers and public sector organisations. and public sector organisations.

OTHER BUSINESSESOTHER BUSINESSES

• Asset ManagementAsset Management

• Microfinance:Microfinance:

Has delivered credit to the target community of Has delivered credit to the target community of rural poor woman through intermediaries called rural poor woman through intermediaries called microfinance institutions. Today it serves 26 microfinance institutions. Today it serves 26 MFIs across 16 states in India with over 390,000 MFIs across 16 states in India with over 390,000

customers.customers.

THANK YOUTHANK YOU